diff --git a/app/javascript/dashboard/components/layout/config/sidebarItems/reports.js b/app/javascript/dashboard/components/layout/config/sidebarItems/reports.js
index 1e4deeb28..f3620767c 100644
--- a/app/javascript/dashboard/components/layout/config/sidebarItems/reports.js
+++ b/app/javascript/dashboard/components/layout/config/sidebarItems/reports.js
@@ -12,6 +12,7 @@ const reports = accountId => ({
     'label_reports',
     'inbox_reports',
     'team_reports',
+    'sla_reports',
   ],
   menuItems: [
     {
@@ -72,7 +73,7 @@ const reports = accountId => ({
       toStateName: 'team_reports',
     },
     {
-      icon: 'people',
+      icon: 'document-list-clock',
       label: 'REPORTS_SLA',
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/reports/sla`),
diff --git a/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js b/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
index 7d14eb804..3792567da 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
@@ -157,7 +157,7 @@ export default {
       component: SettingsContent,
       props: {
         headerTitle: 'SLA_REPORTS.HEADER',
-        icon: 'people-team',
+        icon: 'document-list-clock',
         keepAlive: false,
       },
       children: [
diff --git a/enterprise/app/models/applied_sla.rb b/enterprise/app/models/applied_sla.rb
index 111b78e84..933b08f89 100644
--- a/enterprise/app/models/applied_sla.rb
+++ b/enterprise/app/models/applied_sla.rb
@@ -39,7 +39,7 @@ class AppliedSla < ApplicationRecord
                                           joins(:conversation).where(conversations: { assigned_agent_id: assigned_agent_id })
                                         end
                                       }
-  scope :missed, -> { where(sla_status: :missed) }
+  scope :missed, -> { where(sla_status: %i[missed active_with_misses]) }
   private
 
   def ensure_account_id