diff --git a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
index 2411acdbf..14487682e 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
@@ -1,28 +1,9 @@
 /* eslint arrow-body-style: 0 */
 import { frontendURL } from '../../../helper/URLHelper';
 const ConversationView = () => import('./ConversationView');
-const InboxView = () => import('../inbox/InboxView.vue');
 
 export default {
   routes: [
-    {
-      path: frontendURL('accounts/:accountId/inbox-view'),
-      name: 'inbox_view',
-      roles: ['administrator', 'agent'],
-      component: InboxView,
-      props: () => {
-        return { inboxId: 0 };
-      },
-    },
-    {
-      path: frontendURL('accounts/:accountId/inbox-view/:notification_id'),
-      name: 'inbox_view_conversation',
-      roles: ['administrator', 'agent'],
-      component: InboxView,
-      props: route => {
-        return { inboxId: 0, notificationId: route.params.notification_id };
-      },
-    },
     {
       path: frontendURL('accounts/:accountId/dashboard'),
       name: 'home',
diff --git a/app/javascript/dashboard/routes/dashboard/dashboard.routes.js b/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
index 712e05928..9e18ca42c 100644
--- a/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
@@ -3,6 +3,7 @@ import conversation from './conversation/conversation.routes';
 import { routes as searchRoutes } from '../../modules/search/search.routes';
 import { routes as contactRoutes } from './contacts/routes';
 import { routes as notificationRoutes } from './notifications/routes';
+import { routes as inboxRoutes } from './inbox/routes';
 import { frontendURL } from '../../helper/URLHelper';
 import helpcenterRoutes from './helpcenter/helpcenter.routes';
 
@@ -16,6 +17,7 @@ export default {
       path: frontendURL('accounts/:account_id'),
       component: AppContainer,
       children: [
+        ...inboxRoutes,
         ...conversation.routes,
         ...settings.routes,
         ...contactRoutes,
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxDetail.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxDetail.vue
new file mode 100644
index 000000000..6b928396f
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxDetail.vue
@@ -0,0 +1,156 @@
+<template>
+  <div class="flex flex-col h-full w-full md:w-[calc(100%-360px)]">
+    <inbox-item-header
+      :total-length="totalNotifications"
+      :current-index="activeNotificationPosition"
+      :active-notification="activeNotification"
+      @next="onClickNext"
+      @prev="onClickPrev"
+    />
+    <conversation-box
+      class="h-[calc(100%-56px)]"
+      is-inbox-view
+      :inbox-id="inboxId"
+      :is-contact-panel-open="isContactPanelOpen"
+      :is-on-expanded-layout="false"
+      @contact-panel-toggle="onToggleContactPanel"
+    />
+  </div>
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+import InboxItemHeader from './components/InboxItemHeader.vue';
+import ConversationBox from 'dashboard/components/widgets/conversation/ConversationBox.vue';
+import uiSettingsMixin from 'dashboard/mixins/uiSettings';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+
+export default {
+  components: {
+    InboxItemHeader,
+    ConversationBox,
+  },
+  mixins: [uiSettingsMixin],
+  computed: {
+    ...mapGetters({
+      notifications: 'notifications/getNotifications',
+      activeNotificationById: 'notifications/getActiveNotificationById',
+      currentChat: 'getSelectedChat',
+      conversationById: 'getConversationById',
+      uiFlags: 'notifications/getUIFlags',
+    }),
+    inboxId() {
+      return Number(this.$route.params.inboxId);
+    },
+    notificationId() {
+      return Number(this.$route.params.notification_id);
+    },
+    activeNotification() {
+      return this.activeNotificationById(this.notificationId);
+    },
+    conversationId() {
+      return this.activeNotification?.primary_actor?.id;
+    },
+    isFetchingInitialData() {
+      return this.uiFlags.isFetching && !this.notifications.length;
+    },
+    totalNotifications() {
+      return this.notifications?.length ?? 0;
+    },
+    activeNotificationPosition() {
+      const notificationIndex = this.notifications.findIndex(
+        n => n.id === Number(this.notificationId)
+      );
+      return notificationIndex >= 0 ? notificationIndex + 1 : 0;
+    },
+    isContactPanelOpen() {
+      if (this.currentChat.id) {
+        const { is_contact_sidebar_open: isContactSidebarOpen } =
+          this.uiSettings;
+        return isContactSidebarOpen;
+      }
+      return false;
+    },
+  },
+  watch: {
+    conversationId: {
+      immediate: true,
+      handler(newVal, oldVal) {
+        if (newVal !== oldVal) {
+          this.fetchConversationById();
+        }
+      },
+    },
+  },
+  mounted() {
+    this.$store.dispatch('agents/get');
+  },
+  methods: {
+    async fetchConversationById() {
+      if (!this.notificationId || !this.conversationId) return;
+      this.$store.dispatch('clearSelectedState');
+      const existingChat = this.findConversation();
+      if (existingChat) {
+        this.setActiveChat(existingChat);
+        return;
+      }
+      await this.$store.dispatch('getConversation', this.conversationId);
+      this.setActiveChat();
+    },
+    setActiveChat(conversation = null) {
+      const selectedConversation = conversation || this.findConversation();
+      if (!selectedConversation) return;
+
+      this.$store
+        .dispatch('setActiveChat', { data: selectedConversation })
+        .then(() => {
+          bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+        });
+    },
+    findConversation() {
+      return this.conversationById(this.conversationId);
+    },
+    navigateToConversation(activeIndex, direction) {
+      const indexOffset = direction === 'next' ? 0 : -2;
+      const targetNotification = this.notifications[activeIndex + indexOffset];
+      if (targetNotification) {
+        const {
+          id,
+          primary_actor_id: primaryActorId,
+          primary_actor_type: primaryActorType,
+          primary_actor: { inbox_id: inboxId, meta: { unreadCount } = {} },
+          notification_type: notificationType,
+        } = targetNotification;
+
+        this.$track(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
+          notificationType,
+        });
+
+        this.$store.dispatch('notifications/read', {
+          id,
+          primaryActorId,
+          primaryActorType,
+          unreadCount,
+        });
+
+        this.$router.push({
+          name: 'inbox_view_conversation',
+          params: { inboxId, notification_id: id },
+        });
+      }
+    },
+    onClickNext() {
+      this.navigateToConversation(this.activeNotificationPosition, 'next');
+    },
+    onClickPrev() {
+      this.navigateToConversation(this.activeNotificationPosition, 'prev');
+    },
+    onToggleContactPanel() {
+      this.updateUISettings({
+        is_contact_sidebar_open: !this.isContactPanelOpen,
+      });
+    },
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxEmptyState.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxEmptyState.vue
new file mode 100644
index 000000000..c6c14a484
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxEmptyState.vue
@@ -0,0 +1,28 @@
+<template>
+  <div
+    class="text-center bg-slate-25 dark:bg-slate-800 justify-center w-full h-full hidden md:flex items-center"
+  >
+    <span v-if="uiFlags.isFetching" class="spinner mt-4 mb-4" />
+    <div v-else class="flex flex-col items-center gap-2">
+      <fluent-icon
+        icon="mail-inbox"
+        size="40"
+        class="text-slate-600 dark:text-slate-400"
+      />
+      <span class="text-slate-500 text-sm font-medium dark:text-slate-300">
+        {{ $t('INBOX.LIST.NOTE') }}
+      </span>
+    </div>
+  </div>
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+export default {
+  computed: {
+    ...mapGetters({
+      uiFlags: 'notifications/getUIFlags',
+    }),
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
index bdfda61fe..3651c485c 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
@@ -1,6 +1,7 @@
 <template>
   <div
-    class="flex flex-col h-full w-full md:min-w-[360px] md:max-w-[360px] ltr:border-r border-slate-50 dark:border-slate-800/50"
+    class="flex-col h-full w-full md:min-w-[360px] md:max-w-[360px] ltr:border-r border-slate-50 dark:border-slate-800/50"
+    :class="!notificationId ? 'flex' : 'hidden md:flex'"
   >
     <inbox-list-header
       :is-context-menu-open="isInboxContextMenuOpen"
@@ -56,12 +57,6 @@ export default {
     IntersectionObserver,
   },
   mixins: [alertMixin, uiSettingsMixin],
-  props: {
-    notificationId: {
-      type: [String, Number],
-      default: 0,
-    },
-  },
   data() {
     return {
       infiniteLoaderOptions: {
@@ -82,6 +77,9 @@ export default {
       uiFlags: 'notifications/getUIFlags',
       notification: 'notifications/getFilteredNotifications',
     }),
+    notificationId() {
+      return Number(this.$route.params.notification_id);
+    },
     inboxFilters() {
       return {
         page: this.page,
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
index 26db6bac1..ffb76679f 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
@@ -1,129 +1,25 @@
 <template>
   <section class="flex w-full h-full bg-white dark:bg-slate-900">
-    <inbox-list
-      :class="!notificationId ? 'flex' : 'hidden md:flex'"
-      :notification-id="notificationId"
-    />
-    <div
-      v-if="showInboxMessageView"
-      class="flex flex-col h-full w-full md:w-[calc(100%-360px)]"
-    >
-      <inbox-item-header
-        :total-length="totalNotifications"
-        :current-index="activeNotificationPosition"
-        :active-notification="activeNotification"
-        @next="onClickNext"
-        @prev="onClickPrev"
-      />
-      <conversation-box
-        class="h-[calc(100%-56px)]"
-        is-inbox-view
-        :inbox-id="inboxId"
-        :is-contact-panel-open="isContactPanelOpen"
-        :is-on-expanded-layout="false"
-        @contact-panel-toggle="onToggleContactPanel"
-      />
-    </div>
-    <div
-      v-if="!showInboxMessageView"
-      class="text-center bg-slate-25 dark:bg-slate-800 justify-center w-full h-full hidden md:flex items-center"
-    >
-      <span v-if="uiFlags.isFetching" class="spinner mt-4 mb-4" />
-      <div v-else class="flex flex-col items-center gap-2">
-        <fluent-icon
-          icon="mail-inbox"
-          size="40"
-          class="text-slate-600 dark:text-slate-400"
-        />
-        <span class="text-slate-500 text-sm font-medium dark:text-slate-300">
-          {{ $t('INBOX.LIST.NOTE') }}
-        </span>
-      </div>
-    </div>
+    <router-view name="default" />
+    <router-view name="detailView" />
   </section>
 </template>
 
 <script>
 import { mapGetters } from 'vuex';
-import InboxList from './InboxList.vue';
-import InboxItemHeader from './components/InboxItemHeader.vue';
-import ConversationBox from 'dashboard/components/widgets/conversation/ConversationBox.vue';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
-import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
 export default {
-  components: {
-    InboxList,
-    InboxItemHeader,
-    ConversationBox,
-  },
-  mixins: [uiSettingsMixin],
-  props: {
-    inboxId: {
-      type: [String, Number],
-      default: 0,
-    },
-    notificationId: {
-      type: [String, Number],
-      default: 0,
-    },
-  },
   computed: {
     ...mapGetters({
       currentAccountId: 'getCurrentAccountId',
-      notifications: 'notifications/getNotifications',
-      activeNotificationById: 'notifications/getActiveNotificationById',
-      currentChat: 'getSelectedChat',
-      conversationById: 'getConversationById',
-      uiFlags: 'notifications/getUIFlags',
     }),
-    activeNotification() {
-      return this.activeNotificationById(this.notificationId);
-    },
-    conversationId() {
-      return this.activeNotification?.primary_actor?.id;
-    },
     isInboxViewEnabled() {
       return this.$store.getters['accounts/isFeatureEnabledGlobally'](
         this.currentAccountId,
         FEATURE_FLAGS.INBOX_VIEW
       );
     },
-    isFetchingInitialData() {
-      return this.uiFlags.isFetching && !this.notifications.length;
-    },
-    showInboxMessageView() {
-      return Boolean(this.notificationId) && !this.isFetchingInitialData;
-    },
-    totalNotifications() {
-      return this.notifications?.length ?? 0;
-    },
-    activeNotificationPosition() {
-      const notificationIndex = this.notifications.findIndex(
-        n => n.id === Number(this.notificationId)
-      );
-      return notificationIndex >= 0 ? notificationIndex + 1 : 0;
-    },
-    isContactPanelOpen() {
-      if (this.currentChat.id) {
-        const { is_contact_sidebar_open: isContactSidebarOpen } =
-          this.uiSettings;
-        return isContactSidebarOpen;
-      }
-      return false;
-    },
-  },
-  watch: {
-    conversationId: {
-      immediate: true,
-      handler(newVal, oldVal) {
-        if (newVal !== oldVal) {
-          this.fetchConversationById();
-        }
-      },
-    },
   },
   mounted() {
     // Open inbox view if inbox view feature is enabled, else redirect to dashboard
@@ -133,73 +29,6 @@ export default {
         name: 'home',
       });
     }
-    this.$store.dispatch('agents/get');
-  },
-  methods: {
-    async fetchConversationById() {
-      if (!this.notificationId || !this.conversationId) return;
-      this.$store.dispatch('clearSelectedState');
-      const existingChat = this.findConversation();
-      if (existingChat) {
-        this.setActiveChat(existingChat);
-        return;
-      }
-      await this.$store.dispatch('getConversation', this.conversationId);
-      this.setActiveChat();
-    },
-    setActiveChat(conversation = null) {
-      const selectedConversation = conversation || this.findConversation();
-      if (!selectedConversation) return;
-
-      this.$store
-        .dispatch('setActiveChat', { data: selectedConversation })
-        .then(() => {
-          bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
-        });
-    },
-    findConversation() {
-      return this.conversationById(this.conversationId);
-    },
-    navigateToConversation(activeIndex, direction) {
-      const indexOffset = direction === 'next' ? 0 : -2;
-      const targetNotification = this.notifications[activeIndex + indexOffset];
-      if (targetNotification) {
-        const {
-          id,
-          primary_actor_id: primaryActorId,
-          primary_actor_type: primaryActorType,
-          primary_actor: { meta: { unreadCount } = {} },
-          notification_type: notificationType,
-        } = targetNotification;
-
-        this.$track(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
-          notificationType,
-        });
-
-        this.$store.dispatch('notifications/read', {
-          id,
-          primaryActorId,
-          primaryActorType,
-          unreadCount,
-        });
-
-        this.$router.push({
-          name: 'inbox_view_conversation',
-          params: { notification_id: id },
-        });
-      }
-    },
-    onClickNext() {
-      this.navigateToConversation(this.activeNotificationPosition, 'next');
-    },
-    onClickPrev() {
-      this.navigateToConversation(this.activeNotificationPosition, 'prev');
-    },
-    onToggleContactPanel() {
-      this.updateUISettings({
-        is_contact_sidebar_open: !this.isContactPanelOpen,
-      });
-    },
   },
 };
 </script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/routes.js b/app/javascript/dashboard/routes/dashboard/inbox/routes.js
new file mode 100644
index 000000000..aa34e892e
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/routes.js
@@ -0,0 +1,32 @@
+import { frontendURL } from 'dashboard/helper/URLHelper';
+const InboxView = () => import('./InboxView.vue');
+const InboxListView = () => import('./InboxList.vue');
+const InboxDetailView = () => import('./InboxDetail.vue');
+const InboxEmptyStateView = () => import('./InboxEmptyState.vue');
+
+export const routes = [
+  {
+    path: frontendURL('accounts/:accountId/inbox-view'),
+    component: InboxView,
+    children: [
+      {
+        path: '',
+        name: 'inbox_view',
+        components: {
+          default: InboxListView,
+          detailView: InboxEmptyStateView,
+        },
+        roles: ['administrator', 'agent'],
+      },
+      {
+        path: ':notification_id',
+        name: 'inbox_view_conversation',
+        components: {
+          default: InboxListView,
+          detailView: InboxDetailView,
+        },
+        roles: ['administrator', 'agent'],
+      },
+    ],
+  },
+];