diff --git a/app/jobs/webhooks/whatsapp_events_job.rb b/app/jobs/webhooks/whatsapp_events_job.rb
index f904b3723..14429e61c 100644
--- a/app/jobs/webhooks/whatsapp_events_job.rb
+++ b/app/jobs/webhooks/whatsapp_events_job.rb
@@ -126,12 +126,17 @@ class Webhooks::WhatsappEventsJob < MutexApplicationJob
 
   def channel_is_inactive?(channel)
     return true if channel.blank?
-    return true if channel.reauthorization_required?
+    # Only skip for embedded signup when reauth is required; manual flow uses API keys and should still receive webhooks
+    return true if channel.reauthorization_required? && embedded_signup_channel?(channel)
     return true unless channel.account.active?
 
     false
   end
 
+  def embedded_signup_channel?(channel)
+    (channel.provider_config || {}).to_h['source'] == 'embedded_signup'
+  end
+
   def find_channel_by_url_param(params)
     return unless params[:phone_number]
 
diff --git a/app/views/api/v1/models/_inbox.json.jbuilder b/app/views/api/v1/models/_inbox.json.jbuilder
index 0ae0745cd..b34bbe95b 100644
--- a/app/views/api/v1/models/_inbox.json.jbuilder
+++ b/app/views/api/v1/models/_inbox.json.jbuilder
@@ -130,7 +130,11 @@ json.bot_name resource.channel.try(:bot_name) if resource.telegram?
 if resource.whatsapp?
   json.message_templates resource.channel.try(:message_templates)
   json.provider_config resource.channel.try(:provider_config) if Current.account_user&.administrator?
-  json.reauthorization_required resource.channel.try(:reauthorization_required?)
+  # Only show reauthorization for embedded signup; manual flow uses API keys, not OAuth
+  json.reauthorization_required(
+    (resource.channel.try(:provider_config) || {}).to_h['source'] == 'embedded_signup' &&
+    resource.channel.try(:reauthorization_required?)
+  )
 end
 
 ## Voice attributes for TwilioSms
diff --git a/spec/controllers/api/v1/accounts/inboxes_controller_spec.rb b/spec/controllers/api/v1/accounts/inboxes_controller_spec.rb
index 9e03e2587..0fd6ad7bf 100644
--- a/spec/controllers/api/v1/accounts/inboxes_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/inboxes_controller_spec.rb
@@ -100,6 +100,35 @@ RSpec.describe 'Inboxes API', type: :request do
         expect(JSON.parse(response.body, symbolize_names: true)[:id]).to eq(inbox.id)
       end
 
+      it 'returns reauthorization_required for embedded signup whatsapp channel when reauth required' do
+        whatsapp_channel = create(:channel_whatsapp, account: account, provider: 'whatsapp_cloud', sync_templates: false,
+                                                     validate_provider_config: false)
+        whatsapp_inbox = create(:inbox, channel: whatsapp_channel, account: account)
+        whatsapp_channel.prompt_reauthorization!
+
+        get "/api/v1/accounts/#{account.id}/inboxes/#{whatsapp_inbox.id}",
+            headers: admin.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        expect(response.parsed_body['reauthorization_required']).to be(true)
+      end
+
+      it 'does not flag reauthorization_required for manual whatsapp channel even when reauth required' do
+        whatsapp_channel = create(:channel_whatsapp, account: account, provider: 'whatsapp_cloud', sync_templates: false,
+                                                     validate_provider_config: false)
+        whatsapp_channel.update!(provider_config: whatsapp_channel.provider_config.merge('source' => 'manual'))
+        whatsapp_inbox = create(:inbox, channel: whatsapp_channel, account: account)
+        whatsapp_channel.prompt_reauthorization!
+
+        get "/api/v1/accounts/#{account.id}/inboxes/#{whatsapp_inbox.id}",
+            headers: admin.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        expect(response.parsed_body['reauthorization_required']).to be(false)
+      end
+
       it 'returns the inbox if assigned inbox is assigned as agent' do
         create(:inbox_member, user: agent, inbox: inbox)
         get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
diff --git a/spec/jobs/webhooks/whatsapp_events_job_spec.rb b/spec/jobs/webhooks/whatsapp_events_job_spec.rb
index d82658102..8d1b24b52 100644
--- a/spec/jobs/webhooks/whatsapp_events_job_spec.rb
+++ b/spec/jobs/webhooks/whatsapp_events_job_spec.rb
@@ -62,6 +62,14 @@ RSpec.describe Webhooks::WhatsappEventsJob do
       job.perform_now(params)
     end
 
+    it 'still enqueues for manual channels even when reauthorization required' do
+      channel.update!(provider_config: channel.provider_config.merge('source' => 'manual'))
+      channel.prompt_reauthorization!
+      allow(Whatsapp::IncomingMessageWhatsappCloudService).to receive(:new).and_return(process_service)
+      expect(Whatsapp::IncomingMessageWhatsappCloudService).to receive(:new)
+      job.perform_now(params)
+    end
+
     it 'will not enqueue if channel is not present' do
       allow(Whatsapp::IncomingMessageWhatsappCloudService).to receive(:new).and_return(process_service)
       allow(Whatsapp::IncomingMessageService).to receive(:new).and_return(process_service)