Merge branch 'develop' into fix/message-contains

app/javascript/dashboard/App.vue

@@ -1,6 +1,6 @@
 <script>
 import { mapGetters } from 'vuex';
-import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
+import AddAccountModal from './components/app/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
@@ -19,6 +19,7 @@ import {
   verifyServiceWorkerExistence,
 } from './helper/pushHelper';
 import ReconnectService from 'dashboard/helper/ReconnectService';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 
 export default {
   name: 'App',
@@ -38,12 +39,14 @@ export default {
     const { accountId } = useAccount();
     // Use the font size composable (it automatically sets up the watcher)
     const { currentFontSize } = useFontSize();
+    const { uiSettings } = useUISettings();
 
     return {
       router,
       store,
       currentAccountId: accountId,
       currentFontSize,
+      uiSettings,
     };
   },
   data() {
@@ -88,7 +91,10 @@ export default {
   mounted() {
     this.initializeColorTheme();
     this.listenToThemeChanges();
-    this.setLocale(window.chatwootConfig.selectedLocale);
+    // If user locale is set, use it; otherwise use account locale
+    this.setLocale(
+      this.uiSettings?.locale || window.chatwootConfig.selectedLocale
+    );
   },
   unmounted() {
     if (this.reconnectService) {
@@ -114,7 +120,8 @@ export default {
       const { locale, latest_chatwoot_version: latestChatwootVersion } =
         this.getAccount(this.currentAccountId);
       const { pubsub_token: pubsubToken } = this.currentUser || {};
-      this.setLocale(locale);
+      // If user locale is set, use it; otherwise use account locale
+      this.setLocale(this.uiSettings?.locale || locale);
       this.latestChatwootVersion = latestChatwootVersion;
       vueActionCable.init(this.store, pubsubToken);
       this.reconnectService = new ReconnectService(this.store, this.router);
@@ -136,8 +143,7 @@ export default {
   <div
     v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
     id="app"
-    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
-    :class="{ 'app-rtl--wrapper': isRTL }"
+    class="flex flex-col w-full h-screen min-h-0"
     :dir="isRTL ? 'rtl' : 'ltr'"
   >
     <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />

app/javascript/dashboard/api/agentBots.js

@@ -21,6 +21,10 @@ class AgentBotsAPI extends ApiClient {
   deleteAgentBotAvatar(botId) {
     return axios.delete(`${this.url}/${botId}/avatar`);
   }
+
+  resetAccessToken(botId) {
+    return axios.post(`${this.url}/${botId}/reset_access_token`);
+  }
 }
 
 export default new AgentBotsAPI();

app/javascript/dashboard/api/agentCapacityPolicies.js

@@ -0,0 +1,43 @@
+/* global axios */
+
+import ApiClient from './ApiClient';
+
+class AgentCapacityPolicies extends ApiClient {
+  constructor() {
+    super('agent_capacity_policies', { accountScoped: true });
+  }
+
+  getUsers(policyId) {
+    return axios.get(`${this.url}/${policyId}/users`);
+  }
+
+  addUser(policyId, userData) {
+    return axios.post(`${this.url}/${policyId}/users`, {
+      user_id: userData.id,
+      capacity: userData.capacity,
+    });
+  }
+
+  removeUser(policyId, userId) {
+    return axios.delete(`${this.url}/${policyId}/users/${userId}`);
+  }
+
+  createInboxLimit(policyId, limitData) {
+    return axios.post(`${this.url}/${policyId}/inbox_limits`, {
+      inbox_id: limitData.inboxId,
+      conversation_limit: limitData.conversationLimit,
+    });
+  }
+
+  updateInboxLimit(policyId, limitId, limitData) {
+    return axios.put(`${this.url}/${policyId}/inbox_limits/${limitId}`, {
+      conversation_limit: limitData.conversationLimit,
+    });
+  }
+
+  deleteInboxLimit(policyId, limitId) {
+    return axios.delete(`${this.url}/${policyId}/inbox_limits/${limitId}`);
+  }
+}
+
+export default new AgentCapacityPolicies();

app/javascript/dashboard/api/assignmentPolicies.js

@@ -0,0 +1,36 @@
+/* global axios */
+
+import ApiClient from './ApiClient';
+
+class AssignmentPolicies extends ApiClient {
+  constructor() {
+    super('assignment_policies', { accountScoped: true });
+  }
+
+  getInboxes(policyId) {
+    return axios.get(`${this.url}/${policyId}/inboxes`);
+  }
+
+  setInboxPolicy(inboxId, policyId) {
+    return axios.post(
+      `/api/v1/accounts/${this.accountIdFromRoute}/inboxes/${inboxId}/assignment_policy`,
+      {
+        assignment_policy_id: policyId,
+      }
+    );
+  }
+
+  getInboxPolicy(inboxId) {
+    return axios.get(
+      `/api/v1/accounts/${this.accountIdFromRoute}/inboxes/${inboxId}/assignment_policy`
+    );
+  }
+
+  removeInboxPolicy(inboxId) {
+    return axios.delete(
+      `/api/v1/accounts/${this.accountIdFromRoute}/inboxes/${inboxId}/assignment_policy`
+    );
+  }
+}
+
+export default new AssignmentPolicies();

app/javascript/dashboard/api/auth.js

@@ -38,13 +38,7 @@ export default {
     }
     return false;
   },
-  profileUpdate({
-    password,
-    password_confirmation,
-    displayName,
-    avatar,
-    ...profileAttributes
-  }) {
+  profileUpdate({ displayName, avatar, ...profileAttributes }) {
     const formData = new FormData();
     Object.keys(profileAttributes).forEach(key => {
       const hasValue = profileAttributes[key] === undefined;
@@ -53,16 +47,22 @@ export default {
       }
     });
     formData.append('profile[display_name]', displayName || '');
-    if (password && password_confirmation) {
-      formData.append('profile[password]', password);
-      formData.append('profile[password_confirmation]', password_confirmation);
-    }
     if (avatar) {
       formData.append('profile[avatar]', avatar);
     }
     return axios.put(endPoints('profileUpdate').url, formData);
   },
 
+  profilePasswordUpdate({ currentPassword, password, passwordConfirmation }) {
+    return axios.put(endPoints('profileUpdate').url, {
+      profile: {
+        current_password: currentPassword,
+        password,
+        password_confirmation: passwordConfirmation,
+      },
+    });
+  },
+
   updateUISettings({ uiSettings }) {
     return axios.put(endPoints('profileUpdate').url, {
       profile: { ui_settings: uiSettings },
@@ -102,4 +102,8 @@ export default {
     const urlData = endPoints('resendConfirmation');
     return axios.post(urlData.url);
   },
+  resetAccessToken() {
+    const urlData = endPoints('resetAccessToken');
+    return axios.post(urlData.url);
+  },
 };

app/javascript/dashboard/api/captain/assistant.js

@@ -14,6 +14,13 @@ class CaptainAssistant extends ApiClient {
       },
     });
   }
+
+  playground({ assistantId, messageContent, messageHistory }) {
+    return axios.post(`${this.url}/${assistantId}/playground`, {
+      message_content: messageContent,
+      message_history: messageHistory,
+    });
+  }
 }
 
 export default new CaptainAssistant();

app/javascript/dashboard/api/captain/copilotMessages.js

@@ -0,0 +1,18 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class CopilotMessages extends ApiClient {
+  constructor() {
+    super('captain/copilot_threads', { accountScoped: true });
+  }
+
+  get(threadId) {
+    return axios.get(`${this.url}/${threadId}/copilot_messages`);
+  }
+
+  create({ threadId, ...rest }) {
+    return axios.post(`${this.url}/${threadId}/copilot_messages`, rest);
+  }
+}
+
+export default new CopilotMessages();

app/javascript/dashboard/api/captain/copilotThreads.js

@@ -0,0 +1,9 @@
+import ApiClient from '../ApiClient';
+
+class CopilotThreads extends ApiClient {
+  constructor() {
+    super('captain/copilot_threads', { accountScoped: true });
+  }
+}
+
+export default new CopilotThreads();

app/javascript/dashboard/api/captain/response.js

@@ -6,11 +6,11 @@ class CaptainResponses extends ApiClient {
     super('captain/assistant_responses', { accountScoped: true });
   }
 
-  get({ page = 1, searchKey, assistantId, documentId, status } = {}) {
+  get({ page = 1, search, assistantId, documentId, status } = {}) {
     return axios.get(this.url, {
       params: {
         page,
-        searchKey,
+        search,
         assistant_id: assistantId,
         document_id: documentId,
         status,

app/javascript/dashboard/api/captain/scenarios.js

@@ -0,0 +1,36 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class CaptainScenarios extends ApiClient {
+  constructor() {
+    super('captain/assistants', { accountScoped: true });
+  }
+
+  get({ assistantId, page = 1, searchKey } = {}) {
+    return axios.get(`${this.url}/${assistantId}/scenarios`, {
+      params: { page, searchKey },
+    });
+  }
+
+  show({ assistantId, id }) {
+    return axios.get(`${this.url}/${assistantId}/scenarios/${id}`);
+  }
+
+  create({ assistantId, ...data } = {}) {
+    return axios.post(`${this.url}/${assistantId}/scenarios`, {
+      scenario: data,
+    });
+  }
+
+  update({ assistantId, id }, data = {}) {
+    return axios.put(`${this.url}/${assistantId}/scenarios/${id}`, {
+      scenario: data,
+    });
+  }
+
+  delete({ assistantId, id }) {
+    return axios.delete(`${this.url}/${assistantId}/scenarios/${id}`);
+  }
+}
+
+export default new CaptainScenarios();

app/javascript/dashboard/api/captain/tools.js

@@ -0,0 +1,16 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class CaptainTools extends ApiClient {
+  constructor() {
+    super('captain/assistants/tools', { accountScoped: true });
+  }
+
+  get(params = {}) {
+    return axios.get(this.url, {
+      params,
+    });
+  }
+}
+
+export default new CaptainTools();

app/javascript/dashboard/api/channel/whatsappChannel.js

@@ -0,0 +1,21 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class WhatsappChannel extends ApiClient {
+  constructor() {
+    super('whatsapp', { accountScoped: true });
+  }
+
+  createEmbeddedSignup(params) {
+    return axios.post(`${this.baseUrl()}/whatsapp/authorization`, params);
+  }
+
+  reauthorizeWhatsApp({ inboxId, ...params }) {
+    return axios.post(`${this.baseUrl()}/whatsapp/authorization`, {
+      ...params,
+      inbox_id: inboxId,
+    });
+  }
+}
+
+export default new WhatsappChannel();

app/javascript/dashboard/api/contacts.js

@@ -61,6 +61,11 @@ class ContactAPI extends ApiClient {
     return axios.get(requestURL);
   }
 
+  active(page = 1, sortAttr = 'name') {
+    let requestURL = `${this.url}/active?${buildContactParams(page, sortAttr)}`;
+    return axios.get(requestURL);
+  }
+
   // eslint-disable-next-line default-param-last
   filter(page = 1, sortAttr = 'name', queryPayload) {
     let requestURL = `${this.url}/filter?${buildContactParams(page, sortAttr)}`;

app/javascript/dashboard/api/endPoints.js

@@ -51,6 +51,10 @@ const endPoints = {
   resendConfirmation: {
     url: '/api/v1/profile/resend_confirmation',
   },
+
+  resetAccessToken: {
+    url: '/api/v1/profile/reset_access_token',
+  },
 };
 
 export default page => {

app/javascript/dashboard/api/helpCenter/portals.js

@@ -21,6 +21,14 @@ class PortalsAPI extends ApiClient {
   deleteLogo(portalSlug) {
     return axios.delete(`${this.url}/${portalSlug}/logo`);
   }
+
+  sendCnameInstructions(portalSlug, email) {
+    return axios.post(`${this.url}/${portalSlug}/send_instructions`, { email });
+  }
+
+  sslStatus(portalSlug) {
+    return axios.get(`${this.url}/${portalSlug}/ssl_status`);
+  }
 }
 
 export default PortalsAPI;

app/javascript/dashboard/api/inbox/conversation.js

@@ -134,13 +134,13 @@ class ConversationApi extends ApiClient {
     return axios.get(`${this.url}/${conversationId}/attachments`);
   }
 
-  requestCopilot(conversationId, body) {
-    return axios.post(`${this.url}/${conversationId}/copilot`, body);
-  }
-
   getInboxAssistant(conversationId) {
     return axios.get(`${this.url}/${conversationId}/inbox_assistant`);
   }
+
+  delete(conversationId) {
+    return axios.delete(`${this.url}/${conversationId}`);
+  }
 }
 
 export default new ConversationApi();

app/javascript/dashboard/api/inboxes.js

@@ -28,6 +28,10 @@ class Inboxes extends CacheEnabledApiClient {
       agent_bot: botId,
     });
   }
+
+  syncTemplates(inboxId) {
+    return axios.post(`${this.url}/${inboxId}/sync_templates`);
+  }
 }
 
 export default new Inboxes();

app/javascript/dashboard/api/integrations/linear.js

@@ -33,9 +33,11 @@ class LinearAPI extends ApiClient {
     );
   }
 
-  unlinkIssue(linkId) {
+  unlinkIssue(linkId, issueIdentifier, conversationId) {
     return axios.post(`${this.url}/unlink_issue`, {
       link_id: linkId,
+      issue_id: issueIdentifier,
+      conversation_id: conversationId,
     });
   }
 

app/javascript/dashboard/api/mfa.js

@@ -0,0 +1,28 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class MfaAPI extends ApiClient {
+  constructor() {
+    super('profile/mfa', { accountScoped: false });
+  }
+
+  enable() {
+    return axios.post(`${this.url}`);
+  }
+
+  verify(otpCode) {
+    return axios.post(`${this.url}/verify`, { otp_code: otpCode });
+  }
+
+  disable(password, otpCode) {
+    return axios.delete(this.url, {
+      data: { password, otp_code: otpCode },
+    });
+  }
+
+  regenerateBackupCodes(otpCode) {
+    return axios.post(`${this.url}/backup_codes`, { otp_code: otpCode });
+  }
+}
+
+export default new MfaAPI();

app/javascript/dashboard/api/notion_auth.js

@@ -0,0 +1,14 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class NotionOAuthClient extends ApiClient {
+  constructor() {
+    super('notion', { accountScoped: true });
+  }
+
+  generateAuthorization() {
+    return axios.post(`${this.url}/authorization`);
+  }
+}
+
+export default new NotionOAuthClient();

app/javascript/dashboard/api/samlSettings.js

@@ -0,0 +1,26 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class SamlSettingsAPI extends ApiClient {
+  constructor() {
+    super('saml_settings', { accountScoped: true });
+  }
+
+  get() {
+    return axios.get(this.url);
+  }
+
+  create(data) {
+    return axios.post(this.url, { saml_settings: data });
+  }
+
+  update(data) {
+    return axios.put(this.url, { saml_settings: data });
+  }
+
+  delete() {
+    return axios.delete(this.url);
+  }
+}
+
+export default new SamlSettingsAPI();

app/javascript/dashboard/api/search.js

@@ -40,6 +40,15 @@ class SearchAPI extends ApiClient {
       },
     });
   }
+
+  articles({ q, page = 1 }) {
+    return axios.get(`${this.url}/articles`, {
+      params: {
+        q,
+        page: page,
+      },
+    });
+  }
 }
 
 export default new SearchAPI();

app/javascript/dashboard/api/specs/agentBots.spec.js

@@ -9,5 +9,6 @@ describe('#AgentBotsAPI', () => {
     expect(AgentBotsAPI).toHaveProperty('create');
     expect(AgentBotsAPI).toHaveProperty('update');
     expect(AgentBotsAPI).toHaveProperty('delete');
+    expect(AgentBotsAPI).toHaveProperty('resetAccessToken');
   });
 });

app/javascript/dashboard/api/specs/agentCapacityPolicies.spec.js

@@ -0,0 +1,98 @@
+import agentCapacityPolicies from '../agentCapacityPolicies';
+import ApiClient from '../ApiClient';
+
+describe('#AgentCapacityPoliciesAPI', () => {
+  it('creates correct instance', () => {
+    expect(agentCapacityPolicies).toBeInstanceOf(ApiClient);
+    expect(agentCapacityPolicies).toHaveProperty('get');
+    expect(agentCapacityPolicies).toHaveProperty('show');
+    expect(agentCapacityPolicies).toHaveProperty('create');
+    expect(agentCapacityPolicies).toHaveProperty('update');
+    expect(agentCapacityPolicies).toHaveProperty('delete');
+    expect(agentCapacityPolicies).toHaveProperty('getUsers');
+    expect(agentCapacityPolicies).toHaveProperty('addUser');
+    expect(agentCapacityPolicies).toHaveProperty('removeUser');
+    expect(agentCapacityPolicies).toHaveProperty('createInboxLimit');
+    expect(agentCapacityPolicies).toHaveProperty('updateInboxLimit');
+    expect(agentCapacityPolicies).toHaveProperty('deleteInboxLimit');
+  });
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      get: vi.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      put: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+      // Mock accountIdFromRoute
+      Object.defineProperty(agentCapacityPolicies, 'accountIdFromRoute', {
+        get: () => '1',
+        configurable: true,
+      });
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('#getUsers', () => {
+      agentCapacityPolicies.getUsers(123);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/users'
+      );
+    });
+
+    it('#addUser', () => {
+      const userData = { id: 456, capacity: 20 };
+      agentCapacityPolicies.addUser(123, userData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/users',
+        {
+          user_id: 456,
+          capacity: 20,
+        }
+      );
+    });
+
+    it('#removeUser', () => {
+      agentCapacityPolicies.removeUser(123, 456);
+      expect(axiosMock.delete).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/users/456'
+      );
+    });
+
+    it('#createInboxLimit', () => {
+      const limitData = { inboxId: 1, conversationLimit: 10 };
+      agentCapacityPolicies.createInboxLimit(123, limitData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/inbox_limits',
+        {
+          inbox_id: 1,
+          conversation_limit: 10,
+        }
+      );
+    });
+
+    it('#updateInboxLimit', () => {
+      const limitData = { conversationLimit: 15 };
+      agentCapacityPolicies.updateInboxLimit(123, 789, limitData);
+      expect(axiosMock.put).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/inbox_limits/789',
+        {
+          conversation_limit: 15,
+        }
+      );
+    });
+
+    it('#deleteInboxLimit', () => {
+      agentCapacityPolicies.deleteInboxLimit(123, 789);
+      expect(axiosMock.delete).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/agent_capacity_policies/123/inbox_limits/789'
+      );
+    });
+  });
+});

app/javascript/dashboard/api/specs/assignmentPolicies.spec.js

@@ -0,0 +1,70 @@
+import assignmentPolicies from '../assignmentPolicies';
+import ApiClient from '../ApiClient';
+
+describe('#AssignmentPoliciesAPI', () => {
+  it('creates correct instance', () => {
+    expect(assignmentPolicies).toBeInstanceOf(ApiClient);
+    expect(assignmentPolicies).toHaveProperty('get');
+    expect(assignmentPolicies).toHaveProperty('show');
+    expect(assignmentPolicies).toHaveProperty('create');
+    expect(assignmentPolicies).toHaveProperty('update');
+    expect(assignmentPolicies).toHaveProperty('delete');
+    expect(assignmentPolicies).toHaveProperty('getInboxes');
+    expect(assignmentPolicies).toHaveProperty('setInboxPolicy');
+    expect(assignmentPolicies).toHaveProperty('getInboxPolicy');
+    expect(assignmentPolicies).toHaveProperty('removeInboxPolicy');
+  });
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      get: vi.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+      // Mock accountIdFromRoute
+      Object.defineProperty(assignmentPolicies, 'accountIdFromRoute', {
+        get: () => '1',
+        configurable: true,
+      });
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('#getInboxes', () => {
+      assignmentPolicies.getInboxes(123);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/assignment_policies/123/inboxes'
+      );
+    });
+
+    it('#setInboxPolicy', () => {
+      assignmentPolicies.setInboxPolicy(456, 123);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/inboxes/456/assignment_policy',
+        {
+          assignment_policy_id: 123,
+        }
+      );
+    });
+
+    it('#getInboxPolicy', () => {
+      assignmentPolicies.getInboxPolicy(456);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/inboxes/456/assignment_policy'
+      );
+    });
+
+    it('#removeInboxPolicy', () => {
+      assignmentPolicies.removeInboxPolicy(456);
+      expect(axiosMock.delete).toHaveBeenCalledWith(
+        '/api/v1/accounts/1/inboxes/456/assignment_policy'
+      );
+    });
+  });
+});

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -12,6 +12,7 @@ describe('#InboxesAPI', () => {
     expect(inboxesAPI).toHaveProperty('getCampaigns');
     expect(inboxesAPI).toHaveProperty('getAgentBot');
     expect(inboxesAPI).toHaveProperty('setAgentBot');
+    expect(inboxesAPI).toHaveProperty('syncTemplates');
   });
 
   describe('API calls', () => {
@@ -40,5 +41,12 @@ describe('#InboxesAPI', () => {
       inboxesAPI.deleteInboxAvatar(2);
       expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/inboxes/2/avatar');
     });
+
+    it('#syncTemplates', () => {
+      inboxesAPI.syncTemplates(2);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/inboxes/2/sync_templates'
+      );
+    });
   });
 });

app/javascript/dashboard/api/specs/integrations/linear.spec.js

@@ -91,6 +91,19 @@ describe('#linearAPI', () => {
         issueData
       );
     });
+
+    it('creates a valid request with conversation_id', () => {
+      const issueData = {
+        title: 'New Issue',
+        description: 'Issue description',
+        conversation_id: 123,
+      };
+      LinearAPIClient.createIssue(issueData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/create_issue',
+        issueData
+      );
+    });
   });
 
   describe('link_issue', () => {
@@ -120,6 +133,18 @@ describe('#linearAPI', () => {
         }
       );
     });
+
+    it('creates a valid request with title', () => {
+      LinearAPIClient.link_issue(1, 'ENG-123', 'Sample Issue');
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/link_issue',
+        {
+          issue_id: 'ENG-123',
+          conversation_id: 1,
+          title: 'Sample Issue',
+        }
+      );
+    });
   });
 
   describe('getLinkedIssue', () => {
@@ -164,12 +189,26 @@ describe('#linearAPI', () => {
       window.axios = originalAxios;
     });
 
-    it('creates a valid request', () => {
-      LinearAPIClient.unlinkIssue(1);
+    it('creates a valid request with link_id only', () => {
+      LinearAPIClient.unlinkIssue('link123');
       expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/linear/unlink_issue',
         {
-          link_id: 1,
+          link_id: 'link123',
+          issue_id: undefined,
+          conversation_id: undefined,
+        }
+      );
+    });
+
+    it('creates a valid request with all parameters', () => {
+      LinearAPIClient.unlinkIssue('link123', 'ENG-456', 789);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/unlink_issue',
+        {
+          link_id: 'link123',
+          issue_id: 'ENG-456',
+          conversation_id: 789,
         }
       );
     });

app/javascript/dashboard/api/summaryReports.js

@@ -35,6 +35,16 @@ class SummaryReportsAPI extends ApiClient {
       },
     });
   }
+
+  getLabelReports({ since, until, businessHours } = {}) {
+    return axios.get(`${this.url}/label`, {
+      params: {
+        since,
+        until,
+        business_hours: businessHours,
+      },
+    });
+  }
 }
 
 export default new SummaryReportsAPI();

app/javascript/dashboard/assets/scss/_animations.scss

@@ -1,101 +0,0 @@
-.slide-fade-enter-active {
-  transition: all 0.3s var(--ease-in-cubic);
-}
-
-.slide-fade-leave-active {
-  transition: all 0.3s var(--ease-out-cubic);
-}
-
-.slide-fade-enter,
-.slide-fade-leave-to {
-  opacity: 0;
-  transform: translateX(10px);
-}
-
-.slide-fade-enter {
-  transform: translateX($space-micro);
-}
-
-.slide-fade-leave-to {
-  transform: translateX($space-medium);
-}
-
-.conversations-list-enter-active,
-.conversations-list-leave-active {
-  transition: all 0.25s var(--ease-out-cubic);
-}
-
-.conversations-list-enter,
-.conversations-list-leave-to {
-  opacity: 0;
-  transform: translateX($space-medium);
-}
-
-.slide-up-enter-active {
-  transition: all 0.3s var(--ease-in-cubic);
-}
-
-.slide-up-leave-active {
-  transition: all 0.3s var(--ease-out-cubic);
-}
-
-.slide-up-enter,
-.slide-up-leave-to {
-  opacity: 0;
-  transform: translateY(-$space-medium);
-}
-
-.menu-slide-enter-active,
-.menu-slide-leave-active {
-  transform: translateY(0);
-  transition:
-    transform 0.25s var(--ease-in-cubic),
-    opacity 0.15s var(--ease-in-cubic);
-}
-
-.menu-slide-enter,
-.menu-slide-leave-to {
-  opacity: 0;
-  transform: translateY($space-small);
-}
-
-.toast-fade-enter-active {
-  transition: all 0.3s var(--ease-in-sine);
-}
-
-.toast-fade-leave-active {
-  transition: all 0.1s var(--ease-out-sine);
-}
-
-.toast-fade-enter,
-.toast-fade-leave-to {
-  opacity: 0;
-  transform: translateY(-$space-small);
-}
-
-.modal-fade-enter-active {
-  transition: all 0.3s var(--ease-in-sine);
-}
-
-.modal-fade-leave-active {
-  transition: all 0.1s var(--ease-out-sine);
-}
-
-.modal-fade-enter,
-.modal-fade-leave-to {
-  opacity: 0;
-}
-
-.network-notification-fade-enter-active {
-  transition: all 0.1s var(--ease-in-sine);
-}
-
-.network-notification-fade-leave-active {
-  transition: all 0.1s var(--ease-out-sine);
-}
-
-.network-notification-fade-enter,
-.network-notification-fade-leave-to {
-  opacity: 0;
-  transform: translateY(-$space-small);
-}

app/javascript/dashboard/assets/scss/_base.scss

@@ -101,7 +101,7 @@ select {
   background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' version='1.1' width='32' height='24' viewBox='0 0 32 24'><polygon points='0,0 32,0 16,24' style='fill: rgb%28110, 111, 115%29'></polygon></svg>");
   background-size: 9px 6px;
 
-  @apply field-base h-10 bg-origin-content focus-visible:outline-none bg-no-repeat py-2 ltr:bg-[right_-1rem_center] rtl:bg-[left_-1rem_center] ltr:pr-6 rtl:pl-6 rtl:pr-3 ltr:pl-3;
+  @apply field-base h-10 bg-origin-content bg-no-repeat py-2 ltr:bg-[right_-1rem_center] rtl:bg-[left_-1rem_center] ltr:pr-6 rtl:pl-6 rtl:pr-3 ltr:pl-3;
 
   &[disabled] {
     @apply field-disabled;
@@ -201,3 +201,8 @@ code {
     }
   }
 }
+
+// Table
+table {
+  @apply border-spacing-0 text-sm w-full;
+}

app/javascript/dashboard/assets/scss/_formulate.scss

@@ -1,38 +0,0 @@
-@import 'dashboard/assets/scss/variables';
-
-.formulate-input {
-  .formulate-input-errors {
-    list-style-type: none;
-    margin: 0;
-    padding: 0;
-  }
-
-  .formulate-input-error {
-    color: var(--r-400);
-    display: block;
-    font-size: var(--font-size-small);
-    font-weight: $font-weight-normal;
-    margin-bottom: $space-one;
-    width: 100%;
-  }
-}
-
-.integration-hooks {
-  .formulate-input[data-type='checkbox'] {
-    .formulate-input-wrapper {
-      @apply flex;
-
-      .formulate-input-element {
-        @apply pr-2;
-
-        input {
-          @apply mb-0;
-        }
-      }
-    }
-
-    .formulate-input-element-decorator {
-      @apply hidden;
-    }
-  }
-}

app/javascript/dashboard/assets/scss/_helper-classes.scss

@@ -1,21 +0,0 @@
-// loader class
-.spinner {
-  @include color-spinner();
-  @apply inline-block h-6 py-0 px-6 relative align-middle w-6;
-
-  &.message {
-    @apply bg-white dark:bg-slate-800 rounded-full left-0 my-3 mx-auto p-4 top-0;
-
-    &::before {
-      @apply -ml-3 -mt-3;
-    }
-  }
-
-  &.small {
-    @apply h-4 w-4;
-
-    &::before {
-      @apply h-4 -mt-2 w-4;
-    }
-  }
-}

app/javascript/dashboard/assets/scss/_layout.scss

@@ -1,48 +0,0 @@
-// scss-lint:disable SpaceAfterPropertyColon
-@import 'shared/assets/fonts/inter';
-
-// Inter,
-html,
-body {
-  font-family:
-    'Inter',
-    -apple-system,
-    system-ui,
-    BlinkMacSystemFont,
-    'Segoe UI',
-    Roboto,
-    'Helvetica Neue',
-    Tahoma,
-    Arial,
-    sans-serif !important;
-  -moz-osx-font-smoothing: grayscale;
-  -webkit-font-smoothing: antialiased;
-  height: 100%;
-  margin: 0;
-  padding: 0;
-  width: 100%;
-}
-
-.app-wrapper {
-  @apply h-screen flex-grow-0 min-h-0 w-full;
-
-  .button--fixed-top {
-    @apply fixed ltr:right-2 rtl:left-2 top-2 flex flex-row;
-  }
-}
-
-.banner + .app-wrapper {
-  // Reduce the height of the dashboard to make room for the banner.
-  // And causing the top right green-action button to be pushed down when scrolling.
-  @apply h-[calc(100%-48px)];
-
-  .button--fixed-top {
-    @apply top-14;
-  }
-
-  .off-canvas-content {
-    .button--fixed-top {
-      @apply top-2;
-    }
-  }
-}

app/javascript/dashboard/assets/scss/_mixins.scss

@@ -1,101 +0,0 @@
-@import 'dashboard/assets/scss/variables';
-
-$spinner-before-border-color: rgba(255, 255, 255, 0.7);
-
-// input form
-@mixin ghost-input() {
-  box-shadow: none;
-  border-color: transparent;
-
-  &:active,
-  &:hover,
-  &:focus {
-    border-color: transparent;
-    box-shadow: none;
-  }
-}
-
-@mixin color-spinner() {
-  @keyframes spinner {
-    to {
-      transform: rotate(360deg);
-    }
-  }
-
-  &::before {
-    animation: spinner .9s linear infinite;
-    border: 2px solid $spinner-before-border-color;
-    border-radius: 50%;
-    border-top-color: lighten($color-woot, 10%);
-    box-sizing: border-box;
-    content: '';
-    height: $space-medium;
-    left: 50%;
-    margin-left: -$space-one;
-    margin-top: -$space-one;
-    position: absolute;
-    top: 50%;
-    width: $space-medium;
-  }
-}
-
-// --------------------------------------------------------
-// arrows
-// --------------------------------------------------------
-// $direction: top, left, right, bottom, top-left, top-right, bottom-left, bottom-right
-// $color: hex, rgb or rbga
-// $size: px or em
-// @example
-// .element{
-//     @include arrow(top, #000, 50px);
-// }
-@mixin arrow($direction, $color, $size) {
-  display: block;
-  height: 0;
-  width: 0;
-  content: '';
-
-  @if $direction == 'top' {
-    border-bottom: $size solid $color;
-    border-left: $size solid transparent;
-    border-right: $size solid transparent;
-  }
-
-  @else if $direction == 'right' {
-    border-bottom: $size solid transparent;
-    border-left: $size solid $color;
-    border-top: $size solid transparent;
-  }
-
-  @else if $direction == 'bottom' {
-    border-left: $size solid transparent;
-    border-right: $size solid transparent;
-    border-top: $size solid $color;
-  }
-
-  @else if $direction == 'left' {
-    border-bottom: $size solid transparent;
-    border-right: $size solid $color;
-    border-top: $size solid transparent;
-  }
-
-  @else if $direction == 'top-left' {
-    border-right: $size solid transparent;
-    border-top: $size solid $color;
-  }
-
-  @else if $direction == 'top-right' {
-    border-left: $size solid transparent;
-    border-top: $size solid $color;
-  }
-
-  @else if $direction == 'bottom-left' {
-    border-bottom: $size solid $color;
-    border-right: $size solid transparent;
-  }
-
-  @else if $direction == 'bottom-right' {
-    border-bottom: $size solid $color;
-    border-left: $size solid transparent;
-  }
-}

app/javascript/dashboard/assets/scss/_rtl.scss

@@ -1,204 +0,0 @@
-.app-rtl--wrapper {
-  direction: rtl;
-
-  // Woot Tabs
-  .tabs-title {
-    &:first-child {
-      margin-left: var(--space-small);
-      margin-right: unset;
-    }
-
-    &:last-child {
-      margin-left: unset;
-      margin-right: var(--space-small);
-    }
-  }
-
-  // woot tables
-  table,
-  thead,
-  th {
-    text-align: right;
-  }
-
-  // Table footer
-  .footer {
-    .page-meta {
-      direction: initial;
-    }
-  }
-
-  // Wizard box
-  .wizard-box {
-    direction: initial;
-  }
-
-  // Conversation details
-  .conversation-details-wrap {
-    .conversation-panel {
-      // Message text
-      .text-content {
-        p {
-          unicode-bidi: plaintext;
-        }
-
-        ul {
-          padding-left: unset;
-          padding-right: var(--space-two);
-        }
-
-        li {
-          text-align: right;
-        }
-      }
-
-      // Message items and actions
-      li {
-        &.right {
-          .sender--info {
-            padding: var(--space-small) var(--space-smaller)
-              var(--space-smaller) 0;
-          }
-
-          .context-menu-wrap {
-            margin-left: 0;
-            margin-right: auto;
-          }
-        }
-      }
-    }
-
-    // Conversation footer
-    .conversation-footer {
-      .preview-item {
-        direction: initial;
-      }
-    }
-
-    // Custom attributes section in conversation sidebar
-    .conversation-sidebar-wrap .checkbox-wrap {
-      .checkbox {
-        margin-left: var(--space-small);
-      }
-    }
-  }
-
-  // Conversation list
-  .conversations-list-wrap {
-    border-right: 0;
-
-    .conversation {
-      .conversation--meta {
-        left: $space-normal;
-        right: unset;
-
-        .unread {
-          margin-left: unset;
-          margin-right: auto;
-        }
-      }
-
-      .assignee-label {
-        margin-left: 0;
-        margin-right: var(--space-one);
-      }
-
-      .show-more--button {
-        margin: unset;
-        transform: rotate(180deg);
-      }
-    }
-
-    // Basic filter dropdown
-    .basic-filter {
-      left: 0;
-      right: unset;
-    }
-
-    // Bulk actions
-    .bulk-action__container {
-      .triangle {
-        left: var(--triangle-position);
-        right: unset;
-      }
-
-      .bulk-action__agents {
-        left: var(--space-small);
-        right: unset;
-      }
-
-      .labels-container {
-        left: var(--space-small);
-        right: unset;
-
-        .label-checkbox {
-          margin: 0 0 0 var(--space-one);
-        }
-      }
-
-      .actions-container {
-        left: var(--space-small);
-        right: unset;
-      }
-
-      .bulk-action__teams {
-        left: var(--space-small);
-        right: unset;
-      }
-    }
-  }
-
-  // Contact notes
-  .card.note-wrap {
-    .time-stamp {
-      unicode-bidi: plaintext;
-    }
-  }
-
-  // Toggle switch
-  .toggle-button {
-    &.small {
-      span {
-        &.active {
-          transform: translate(var(--space-minus-small), var(--space-zero));
-        }
-      }
-    }
-
-    span {
-      --minus-space-one-point-five: -0.9375rem;
-
-      &.active {
-        transform: translate(
-          var(--minus-space-one-point-five),
-          var(--space-zero)
-        );
-      }
-    }
-  }
-
-  // Modal
-  .modal-container {
-    text-align: right;
-
-    .modal-footer {
-      button {
-        margin-left: 0;
-        margin-right: var(--space-small);
-      }
-    }
-  }
-
-  // Other changes
-  .colorpicker--chrome {
-    direction: initial;
-  }
-
-  .mention--box {
-    direction: initial;
-  }
-
-  .contact--form .input-group {
-    direction: initial;
-  }
-}

app/javascript/dashboard/assets/scss/_variables.scss

@@ -1,97 +0,0 @@
-// Font sizes
-$font-size-nano: 0.5rem;
-$font-size-micro: 0.675rem;
-$font-size-mini: 0.75rem;
-$font-size-small: 0.875rem;
-$font-size-default: 1rem;
-$font-size-medium: 1.125rem;
-$font-size-large: 1.375rem;
-$font-size-big: 1.5rem;
-$font-size-bigger: 1.75rem;
-$font-size-mega: 2.125rem;
-$font-size-giga: 2.5rem;
-
-// spaces
-$zero: 0;
-$space-micro: 0.125rem;
-$space-smaller: 0.25rem;
-$space-small: 0.5rem;
-$space-one: 0.675rem;
-$space-slab: 0.75rem;
-$space-normal: 1rem;
-$space-two: 1.25rem;
-$space-medium: 1.5rem;
-$space-large: 2rem;
-$space-larger: 3rem;
-$space-jumbo: 4rem;
-$space-mega: 6.25rem;
-
-// font-weight
-$font-weight-feather: 100;
-$font-weight-light: 300;
-$font-weight-normal: 400;
-$font-weight-medium: 500;
-$font-weight-bold: 600;
-$font-weight-black: 700;
-
-//Navbar
-$nav-bar-width: 14.375rem;
-$header-height: 3.5rem;
-
-$woot-logo-padding: $space-large $space-two;
-
-// Colors
-$color-woot: #1f93ff;
-$color-gray: #6e6f73;
-$color-light-gray: #999a9b;
-
-$color-border: var(--s-75);
-$color-border-light: var(--s-50);
-$color-border-dark: var(--s-100);
-
-$color-background: var(--s-50);
-$color-background-light: var(--s-25);
-
-$color-white: #fff;
-$color-body: #3c4858;
-$color-heading: #1f2d3d;
-$color-extra-light-blue: #f5f7f9;
-
-$primary-color: $color-woot;
-$secondary-color: #5d7592;
-$success-color: #44ce4b;
-$warning-color: #ffc532;
-$alert-color: #ff382d;
-
-$masked-bg: rgba(0, 0, 0, .4);
-
-// Color-palettes
-
-$color-primary-light: #c7e3ff;
-$color-primary-dark: darken($color-woot, 20%);
-
-// Thumbnail
-$thumbnail-radius: 2.5rem;
-
-// chat-header
-$conv-header-height: 2.5rem;
-
-// Inbox List
-
-$inbox-thumb-size: 3rem;
-
-
-// Snackbar default
-$woot-snackbar-bg: #323232;
-$woot-snackbar-button: #ffeb3b;
-
-$swift-ease-out-duration: .4s !default;
-$swift-ease-out-function: cubic-bezier(0.37, 0, 0.63, 1) !default;
-$swift-ease-out: all $swift-ease-out-duration $swift-ease-out-function !default;
-
-// Transitions
-$transition-ease-in: all 0.250s ease-in;
-
-:root {
-  --dashboard-app-tabs-height: 2.4375rem;
-}

app/javascript/dashboard/assets/scss/_woot.scss

@@ -1,3 +1,4 @@
+// scss-lint:disable SpaceAfterPropertyColon
 @import 'tailwindcss/base';
 @import 'tailwindcss/components';
 @import 'tailwindcss/utilities';
@@ -8,54 +9,42 @@
 // Next Colors
 @import 'next-colors';
 
-@import 'shared/assets/stylesheets/animations';
-@import 'shared/assets/stylesheets/colors';
-@import 'shared/assets/stylesheets/spacing';
-@import 'shared/assets/stylesheets/font-size';
-@import 'shared/assets/stylesheets/font-weights';
-@import 'shared/assets/stylesheets/shadows';
-@import 'shared/assets/stylesheets/border-radius';
-@import 'shared/assets/stylesheets/z-index';
-
-@import 'variables';
-
-@import 'mixins';
-@import 'helper-classes';
-@import 'formulate';
-@import 'date-picker';
-
-@import 'layout';
-@import 'animations';
-@import 'rtl';
-
-@import 'widgets/base';
-@import 'widgets/conversation-view';
-@import 'widgets/tabs';
-@import 'widgets/woot-tables';
+// Base styles for elements
+@import 'base';
 
+// Plugins
 @import 'plugins/multiselect';
-@import 'plugins/dropdown';
+@import 'plugins/date-picker';
+
+html,
+body {
+  font-family:
+    'Inter',
+    -apple-system,
+    system-ui,
+    BlinkMacSystemFont,
+    'Segoe UI',
+    Roboto,
+    'Helvetica Neue',
+    Tahoma,
+    Arial,
+    sans-serif !important;
+  -moz-osx-font-smoothing: grayscale;
+  -webkit-font-smoothing: antialiased;
+  height: 100%;
+  margin: 0;
+  padding: 0;
+  width: 100%;
+}
 
 .tooltip {
-  @apply bg-slate-900 text-white py-1 px-2 z-40 text-xs rounded-md dark:bg-slate-200 dark:text-slate-900 max-w-96;
+  @apply bg-n-solid-2 text-n-slate-12 py-1 px-2 z-40 text-xs rounded-md max-w-96;
 }
 
 #app {
   @apply h-full w-full;
 }
 
-.hide {
-  @apply hidden;
-}
-
-.n-blue-border {
-  @apply border-n-blue-border;
-}
-
-.n-blue-text {
-  @apply text-n-blue-text;
-}
-
 .custom-dashed-border {
   background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='100%25' height='100%25'%3E%3Crect x='0' y='0' width='100%25' height='100%25' fill='none' rx='16' ry='16' stroke='%23E2E3E7' stroke-width='2' stroke-dasharray='6, 8' stroke-dashoffset='0' stroke-linecap='round'/%3E%3C/svg%3E");
   background-position: center;
@@ -67,351 +56,6 @@
   background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='100%25' height='100%25'%3E%3Crect x='0' y='0' width='100%25' height='100%25' fill='none' rx='16' ry='16' stroke='%23343434' stroke-width='2' stroke-dasharray='6, 8' stroke-dashoffset='0' stroke-linecap='round'/%3E%3C/svg%3E");
 }
 
-// scss-lint:disable PropertySortOrder
-@layer base {
-  :root {
-    --color-amber-25: 254 253 251;
-    --color-amber-50: 255 249 237;
-    --color-amber-75: 255 243 208;
-    --color-amber-100: 255 236 183;
-    --color-amber-200: 255 224 161;
-    --color-amber-300: 245 208 140;
-    --color-amber-400: 228 187 120;
-    --color-amber-500: 214 163 92;
-    --color-amber-600: 214 163 92;
-    --color-amber-700: 255 186 26;
-    --color-amber-800: 145 89 48;
-    --color-amber-900: 79 52 34;
-
-    --color-ash-100: 235 235 239;
-    --color-ash-200: 228 228 233;
-    --color-ash-25: 252 252 253;
-    --color-ash-300: 221 221 227;
-    --color-ash-400: 211 212 219;
-    --color-ash-50: 249 249 251;
-    --color-ash-500: 185 187 198;
-    --color-ash-600: 139 141 152;
-    --color-ash-700: 126 128 138;
-    --color-ash-75: 242 242 245;
-    --color-ash-800: 96 100 108;
-    --color-ash-900: 28 32 36;
-
-    --color-primary-25: 251 253 255;
-    --color-primary-50: 245 249 255;
-    --color-primary-75: 233 243 255;
-    --color-primary-100: 218 236 255;
-    --color-primary-200: 201 226 255;
-    --color-primary-300: 181 213 255;
-    --color-primary-400: 155 195 252;
-    --color-primary-500: 117 171 247;
-    --color-primary-600: 39 129 246;
-    --color-primary-700: 16 115 233;
-    --color-primary-800: 8 109 224;
-    --color-primary-900: 11 50 101;
-
-    --color-ruby-100: 255 220 225;
-    --color-ruby-200: 255 206 214;
-    --color-ruby-25: 255 252 253;
-    --color-ruby-300: 248 191 200;
-    --color-ruby-400: 239 172 184;
-    --color-ruby-50: 255 247 248;
-    --color-ruby-500: 229 146 163;
-    --color-ruby-600: 229 70 102;
-    --color-ruby-700: 220 59 93;
-    --color-ruby-75: 254 234 237;
-    --color-ruby-800: 202 36 77;
-    --color-ruby-900: 100 23 43;
-
-    --color-teal-100: 224 248 243;
-    --color-teal-200: 204 243 234;
-    --color-teal-25: 250 254 253;
-    --color-teal-300: 184 234 224;
-    --color-teal-400: 161 222 210;
-    --color-teal-50: 243 251 249;
-    --color-teal-500: 83 185 171;
-    --color-teal-600: 18 165 148;
-    --color-teal-700: 13 155 138;
-    --color-teal-75: 236 249 255;
-    --color-teal-800: 0 133 115;
-    --color-teal-900: 13 61 56;
-
-    --color-green-25: 251 254 252;
-    --color-green-50: 244 251 246;
-    --color-green-75: 230 246 235;
-    --color-green-100: 214 241 223;
-    --color-green-200: 196 232 209;
-    --color-green-300: 173 221 192;
-    --color-green-400: 142 206 170;
-    --color-green-500: 91 185 139;
-    --color-green-600: 48 164 108;
-    --color-green-700: 43 154 102;
-    --color-green-800: 33 131 88;
-    --color-green-900: 25 59 45;
-
-    --color-mint-25: 249 254 253;
-    --color-mint-50: 242 251 249;
-    --color-mint-75: 221 249 242;
-    --color-mint-100: 200 244 233;
-    --color-mint-200: 179 236 222;
-    --color-mint-300: 156 224 208;
-    --color-mint-400: 126 207 189;
-    --color-mint-500: 76 187 165;
-    --color-mint-600: 134 234 212;
-    --color-mint-700: 125 224 203;
-    --color-mint-800: 2 120 100;
-    --color-mint-900: 22 67 60;
-
-    --color-sky-25: 249 254 255;
-    --color-sky-50: 241 250 253;
-    --color-sky-75: 225 246 253;
-    --color-sky-100: 209 240 250;
-    --color-sky-200: 190 231 245;
-    --color-sky-300: 169 218 237;
-    --color-sky-400: 141 202 227;
-    --color-sky-500: 96 179 215;
-    --color-sky-600: 124 226 254;
-    --color-sky-700: 116 218 248;
-    --color-sky-800: 0 116 158;
-    --color-sky-900: 29 62 86;
-
-    --color-indigo-25: 253 253 254;
-    --color-indigo-50: 247 249 255;
-    --color-indigo-75: 237 242 254;
-    --color-indigo-100: 225 233 255;
-    --color-indigo-200: 210 222 255;
-    --color-indigo-300: 193 208 255;
-    --color-indigo-400: 171 189 249;
-    --color-indigo-500: 141 164 239;
-    --color-indigo-600: 62 99 221;
-    --color-indigo-700: 51 88 212;
-    --color-indigo-800: 58 91 199;
-    --color-indigo-900: 31 45 92;
-
-    --color-iris-25: 253 253 255;
-    --color-iris-50: 248 248 255;
-    --color-iris-75: 240 241 254;
-    --color-iris-100: 230 231 255;
-    --color-iris-200: 218 220 255;
-    --color-iris-300: 203 205 255;
-    --color-iris-400: 184 186 248;
-    --color-iris-500: 155 158 240;
-    --color-iris-600: 91 91 214;
-    --color-iris-700: 81 81 205;
-    --color-iris-800: 87 83 198;
-    --color-iris-900: 39 41 98;
-
-    --color-violet-25: 253 252 254;
-    --color-violet-50: 250 248 255;
-    --color-violet-75: 244 240 254;
-    --color-violet-100: 235 228 255;
-    --color-violet-200: 225 217 255;
-    --color-violet-300: 212 202 254;
-    --color-violet-400: 194 181 245;
-    --color-violet-500: 170 153 236;
-    --color-violet-600: 110 86 207;
-    --color-violet-700: 101 77 196;
-    --color-violet-800: 101 80 185;
-    --color-violet-900: 47 38 95;
-
-    --color-pink-25: 255 252 254;
-    --color-pink-50: 254 247 251;
-    --color-pink-75: 254 233 245;
-    --color-pink-100: 251 220 239;
-    --color-pink-200: 246 206 231;
-    --color-pink-300: 239 191 221;
-    --color-pink-400: 231 172 208;
-    --color-pink-500: 221 147 194;
-    --color-pink-600: 214 64 159;
-    --color-pink-700: 207 56 151;
-    --color-pink-800: 194 41 138;
-    --color-pink-900: 101 18 73;
-
-    --color-orange-25: 254 252 251;
-    --color-orange-50: 255 247 237;
-    --color-orange-75: 255 239 214;
-    --color-orange-100: 255 223 181;
-    --color-orange-200: 255 209 154;
-    --color-orange-300: 255 193 130;
-    --color-orange-400: 245 174 115;
-    --color-orange-500: 236 148 85;
-    --color-orange-600: 247 107 21;
-    --color-orange-700: 239 95 0;
-    --color-orange-800: 204 78 0;
-    --color-orange-900: 88 45 29;
-  }
-
-  // scss-lint:disable QualifyingElement
-  body.dark {
-    --color-amber-25: 31 19 0;
-    --color-amber-50: 37 24 4;
-    --color-amber-75: 48 32 11;
-    --color-amber-100: 57 39 15;
-    --color-amber-200: 67 46 18;
-    --color-amber-300: 83 57 22;
-    --color-amber-400: 111 77 29;
-    --color-amber-500: 169 118 42;
-    --color-amber-600: 169 118 42;
-    --color-amber-700: 255 203 71;
-    --color-amber-800: 255 204 77;
-    --color-amber-900: 255 231 179;
-
-    --color-ash-100: 46 48 53;
-    --color-ash-200: 53 55 60;
-    --color-ash-25: 24 24 26;
-    --color-ash-300: 60 63 68;
-    --color-ash-400: 70 75 80;
-    --color-ash-50: 27 27 31;
-    --color-ash-500: 90 97 101;
-    --color-ash-600: 105 110 119;
-    --color-ash-700: 120 127 133;
-    --color-ash-75: 39 40 45;
-    --color-ash-800: 173 177 184;
-    --color-ash-900: 237 238 240;
-
-    --color-primary-25: 10 17 28;
-    --color-primary-50: 15 24 38;
-    --color-primary-75: 15 39 72;
-    --color-primary-100: 10 49 99;
-    --color-primary-200: 18 61 117;
-    --color-primary-300: 29 74 134;
-    --color-primary-400: 40 89 156;
-    --color-primary-500: 48 106 186;
-    --color-primary-600: 39 129 246;
-    --color-primary-700: 21 116 231;
-    --color-primary-800: 126 182 255;
-    --color-primary-900: 205 227 255;
-
-    --color-ruby-100: 78 19 37;
-    --color-ruby-200: 94 26 46;
-    --color-ruby-25: 25 17 19;
-    --color-ruby-300: 111 37 57;
-    --color-ruby-400: 136 52 71;
-    --color-ruby-50: 30 21 23;
-    --color-ruby-500: 179 68 90;
-    --color-ruby-600: 229 70 102;
-    --color-ruby-700: 236 90 114;
-    --color-ruby-75: 58 20 30;
-    --color-ruby-800: 255 148 157;
-    --color-ruby-900: 254 210 225;
-
-    --color-teal-100: 2 59 55;
-    --color-teal-200: 8 72 67;
-    --color-teal-25: 13 21 20;
-    --color-teal-300: 28 105 97;
-    --color-teal-400: 28 105 97;
-    --color-teal-50: 17 28 27;
-    --color-teal-500: 32 126 115;
-    --color-teal-600: 41 163 131;
-    --color-teal-700: 14 179 158;
-    --color-teal-75: 13 45 42;
-    --color-teal-800: 11 216 182;
-    --color-teal-900: 173 240 221;
-
-    --color-green-25: 14 21 18;
-    --color-green-50: 18 27 23;
-    --color-green-75: 19 45 33;
-    --color-green-100: 17 59 41;
-    --color-green-200: 23 73 51;
-    --color-green-300: 32 87 62;
-    --color-green-400: 40 104 74;
-    --color-green-500: 47 124 87;
-    --color-green-600: 48 164 108;
-    --color-green-700: 51 176 116;
-    --color-green-800: 61 214 140;
-    --color-green-900: 177 241 203;
-
-    --color-mint-25: 14 21 21;
-    --color-mint-50: 15 27 27;
-    --color-mint-75: 9 44 43;
-    --color-mint-100: 0 58 56;
-    --color-mint-200: 0 71 68;
-    --color-mint-300: 16 86 80;
-    --color-mint-400: 30 104 95;
-    --color-mint-500: 39 127 112;
-    --color-mint-600: 134 234 212;
-    --color-mint-700: 168 245 229;
-    --color-mint-800: 88 213 186;
-    --color-mint-900: 196 245 225;
-
-    --color-sky-25: 14 21 21;
-    --color-sky-50: 15 27 27;
-    --color-sky-75: 9 44 43;
-    --color-sky-100: 0 58 56;
-    --color-sky-200: 0 71 68;
-    --color-sky-300: 16 86 80;
-    --color-sky-400: 30 104 95;
-    --color-sky-500: 39 127 112;
-    --color-sky-600: 134 234 212;
-    --color-sky-700: 168 245 229;
-    --color-sky-800: 88 213 186;
-    --color-sky-900: 196 245 225;
-
-    --color-indigo-25: 17 19 31;
-    --color-indigo-50: 20 23 38;
-    --color-indigo-75: 24 36 73;
-    --color-indigo-100: 29 46 98;
-    --color-indigo-200: 37 57 116;
-    --color-indigo-300: 48 67 132;
-    --color-indigo-400: 58 79 151;
-    --color-indigo-500: 67 93 177;
-    --color-indigo-600: 62 99 221;
-    --color-indigo-700: 84 114 228;
-    --color-indigo-800: 158 177 255;
-    --color-indigo-900: 214 225 255;
-
-    --color-iris-25: 19 19 30;
-    --color-iris-50: 23 22 37;
-    --color-iris-75: 32 34 72;
-    --color-iris-100: 38 42 101;
-    --color-iris-200: 48 51 116;
-    --color-iris-300: 61 62 130;
-    --color-iris-400: 74 74 149;
-    --color-iris-500: 89 88 177;
-    --color-iris-600: 91 91 214;
-    --color-iris-700: 110 106 222;
-    --color-iris-800: 177 169 255;
-    --color-iris-900: 224 223 254;
-
-    --color-violet-25: 20 18 31;
-    --color-violet-50: 27 21 37;
-    --color-violet-75: 41 31 67;
-    --color-violet-100: 51 37 91;
-    --color-violet-200: 60 46 105;
-    --color-violet-300: 71 56 118;
-    --color-violet-400: 86 70 139;
-    --color-violet-500: 105 88 173;
-    --color-violet-600: 110 86 207;
-    --color-violet-700: 125 102 217;
-    --color-violet-800: 186 167 255;
-    --color-violet-900: 226 221 254;
-
-    --color-pink-25: 25 17 23;
-    --color-pink-50: 33 18 29;
-    --color-pink-75: 55 23 47;
-    --color-pink-100: 75 20 61;
-    --color-pink-200: 89 28 71;
-    --color-pink-300: 105 41 85;
-    --color-pink-400: 131 56 105;
-    --color-pink-500: 168 72 133;
-    --color-pink-600: 214 64 159;
-    --color-pink-700: 222 81 168;
-    --color-pink-800: 255 141 204;
-    --color-pink-900: 253 209 234;
-    --color-orange-25: 23 18 14;
-    --color-orange-50: 30 22 15;
-    --color-orange-75: 51 30 11;
-    --color-orange-100: 70 33 0;
-    --color-orange-200: 86 40 0;
-    --color-orange-300: 102 53 12;
-    --color-orange-400: 126 69 29;
-    --color-orange-500: 163 88 41;
-    --color-orange-600: 247 107 21;
-    --color-orange-700: 255 128 31;
-    --color-orange-800: 255 160 87;
-    --color-orange-900: 255 224 194;
-  }
-}
-
 @layer utilities {
   /* Hide scrollbar for Chrome, Safari and Opera */
   .no-scrollbar::-webkit-scrollbar {

app/javascript/dashboard/assets/scss/plugins/_date-picker.scss

@@ -30,11 +30,11 @@
 
   .mx-input:disabled,
   .mx-input[readonly] {
-    @apply bg-white dark:bg-slate-900 cursor-pointer;
+    @apply bg-n-background cursor-pointer;
   }
 
   .mx-icon-calendar {
-    @apply dark:text-slate-500;
+    @apply text-n-slate-10;
   }
 }
 
@@ -43,17 +43,17 @@
 
   .cell {
     &.disabled {
-      @apply bg-slate-25 dark:bg-slate-900 text-slate-200 dark:text-slate-300;
+      @apply bg-n-slate-2 dark:bg-n-background text-n-slate-10;
     }
 
     &:hover,
     &.hover-in-range,
     &.in-range {
-      @apply bg-slate-75 dark:bg-slate-700 text-slate-900 dark:text-slate-100;
+      @apply bg-n-slate-3 dark:bg-n-solid-3 text-n-slate-12;
     }
   }
 
-  .mx-calendar+.mx-calendar {
+  .mx-calendar + .mx-calendar {
     @apply border-l border-n-weak;
   }
 
@@ -62,7 +62,7 @@
   }
 
   .mx-time {
-    @apply border-0 bg-white dark:bg-slate-800;
+    @apply border-0 bg-n-background dark:bg-n-solid-2;
 
     .mx-time-header {
       @apply border-0;
@@ -70,11 +70,11 @@
 
     .mx-time-item {
       &.disabled {
-        @apply bg-slate-25 dark:bg-slate-900;
+        @apply bg-n-slate-2 dark:bg-n-background;
       }
 
       &:hover {
-        @apply bg-slate-75 dark:bg-slate-700;
+        @apply bg-n-slate-3 dark:bg-n-solid-3;
       }
     }
   }

app/javascript/dashboard/assets/scss/plugins/_dropdown.scss

@@ -1,7 +0,0 @@
-.dropdown-pane {
-  @apply border rounded-lg hidden relative invisible shadow-lg border-n-strong dark:border-n-strong box-content p-2 w-fit z-[9999];
-
-  &.dropdown-pane--open {
-    @apply bg-n-alpha-3 backdrop-blur-[100px] absolute  block visible;
-  }
-}

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -17,6 +17,10 @@
     @apply mb-4;
   }
 
+  &.invalid .multiselect__tags {
+    @apply border-0 outline outline-1 outline-n-ruby-8 dark:outline-n-ruby-8 hover:outline-n-ruby-9 dark:hover:outline-n-ruby-9 disabled:outline-n-ruby-8 dark:disabled:outline-n-ruby-8;
+  }
+
   &.multiselect--disabled {
     @apply opacity-50  rounded-lg cursor-not-allowed pointer-events-auto;
 
@@ -47,7 +51,7 @@
     @apply max-w-full;
 
     .multiselect__option {
-      @apply text-sm font-normal;
+      @apply text-sm font-normal flex justify-between items-center;
 
       span {
         @apply inline-block overflow-hidden text-ellipsis whitespace-nowrap w-fit;
@@ -58,7 +62,7 @@
       }
 
       &::after {
-        @apply bottom-0 flex items-center justify-center text-center;
+        @apply bottom-0 flex items-center justify-center text-center relative px-1 leading-tight;
       }
 
       &.multiselect__option--highlight {
@@ -74,7 +78,7 @@
       }
 
       &.multiselect__option--highlight::after {
-        @apply bg-transparent;
+        @apply bg-transparent text-n-slate-12;
       }
 
       &.multiselect__option--selected {
@@ -124,8 +128,7 @@
   }
 
   .multiselect__input {
-    @include ghost-input;
-    @apply text-sm h-[2.875rem] mb-0 p-0;
+    @apply text-sm h-[2.875rem] mb-0 p-0 shadow-none border-transparent hover:border-transparent hover:shadow-none focus:border-transparent focus:shadow-none active:border-transparent active:shadow-none;
   }
 
   .multiselect__single {

app/javascript/dashboard/assets/scss/views/settings/inbox.scss

@@ -1 +0,0 @@
-// to be removed

app/javascript/dashboard/assets/scss/views/settings/integrations.scss

@@ -1 +0,0 @@
-// to be removed

app/javascript/dashboard/assets/scss/widgets/_conversation-view.scss

@@ -1,261 +0,0 @@
-// scss-lint:disable MergeableSelector
-
-@tailwind utilities;
-@layer utilities {
-  .custom-gradient {
-    background-image: linear-gradient(
-      -180deg,
-      transparent 3%,
-      rgb(76 81 85) 130%
-    );
-  }
-
-  .bubble-with-types {
-    @apply py-2 text-sm font-normal bg-woot-500 dark:bg-woot-500 relative px-4 m-0 text-white dark:text-white;
-
-    .message-text__wrap {
-      @apply relative;
-
-      .link {
-        @apply text-white dark:text-white underline;
-      }
-    }
-
-    .image,
-    .video {
-      @apply cursor-pointer relative;
-
-      .modal-container {
-        @apply text-center;
-      }
-
-      .modal-image {
-        @apply max-h-[76vh] max-w-[76vw];
-      }
-
-      .modal-video {
-        @apply max-h-[76vh] max-w-[76vw];
-      }
-
-      &::before {
-        @apply custom-gradient bottom-0 h-[20%] content-[''] left-0 absolute w-full opacity-80;
-      }
-    }
-  }
-}
-
-.conversation-panel {
-  @apply flex-shrink flex-grow basis-px flex flex-col overflow-y-auto relative h-full m-0 pb-4;
-}
-
-.conversation-panel > li {
-  @apply flex flex-shrink-0 flex-grow-0 flex-auto max-w-full mt-0 mr-0 mb-1 ml-0 relative first:mt-auto last:mb-0;
-
-  &.unread--toast {
-    + .right {
-      @apply mb-1;
-    }
-
-    + .left {
-      @apply mb-0;
-    }
-
-    span {
-      @apply shadow-lg rounded-full bg-woot-500 dark:bg-woot-500 text-white dark:text-white text-xs font-medium my-2.5 mx-auto px-2.5 py-1.5;
-    }
-  }
-
-  .bubble {
-    @apply bubble-with-types text-left break-words;
-
-    .aplayer {
-      @apply shadow-none;
-      font-family: inherit;
-    }
-  }
-
-  &.left {
-    .bubble {
-      @apply rounded-r-lg rounded-l mr-auto break-words;
-
-      &:not(.is-unsupported) {
-        @apply border border-slate-50 dark:border-slate-700 bg-white dark:bg-slate-700 text-black-900 dark:text-slate-50;
-      }
-
-      &.is-image {
-        @apply rounded-lg;
-      }
-
-      .link {
-        @apply text-woot-600 dark:text-woot-600;
-      }
-
-      .file {
-        .attachment-name {
-          @apply text-slate-700 dark:text-woot-300;
-        }
-
-        .icon-wrap {
-          @apply text-woot-600 dark:text-woot-600;
-        }
-
-        .download {
-          @apply text-woot-600 dark:text-woot-600;
-        }
-      }
-    }
-
-    + .right {
-      @apply mt-2.5;
-
-      .bubble {
-        @apply rounded-tr-lg;
-      }
-    }
-
-    + .unread--toast {
-      + .right {
-        @apply mt-2.5;
-
-        .bubble {
-          @apply rounded-tr-lg;
-        }
-      }
-
-      + .left {
-        @apply mt-0;
-      }
-    }
-  }
-
-  &.right {
-    @apply justify-end;
-
-    .wrap {
-      @apply flex items-end mr-4 text-right;
-
-      .sender--info {
-        @apply pt-2 pb-1 pr-0 pl-2;
-      }
-    }
-
-    .bubble {
-      @apply ml-auto break-words rounded-l-lg rounded-r;
-
-      &.is-private {
-        @apply text-black-900 dark:text-white relative border border-solid bg-yellow-100 dark:bg-yellow-700 border-yellow-200 dark:border-yellow-600/25;
-
-        blockquote {
-          @apply border-slate-400 dark:border-slate-400 text-slate-800 dark:text-slate-300;
-
-          p {
-            @apply text-slate-600 dark:text-slate-300;
-          }
-        }
-      }
-
-      &.is-image {
-        @apply rounded-lg;
-
-        .message__mail-head {
-          @apply px-4 py-2;
-        }
-      }
-    }
-
-    + .left {
-      @apply mt-2.5;
-
-      .bubble {
-        @apply rounded-tl-lg;
-      }
-    }
-
-    + .unread--toast {
-      + .left {
-        @apply rounded-lg;
-
-        .bubble {
-          @apply rounded-tl-lg;
-        }
-      }
-
-      + .right {
-        @apply mt-0;
-      }
-    }
-  }
-
-  &.center {
-    @apply items-center justify-center;
-  }
-
-  .wrap {
-    max-width: Min(31rem, 84%);
-    @apply my-0 mx-4;
-
-    .sender--name {
-      @apply text-xs mb-1;
-    }
-  }
-
-  .sender--thumbnail {
-    @apply h-3 mr-3 mt-0.5 w-3 rounded-full;
-  }
-
-  .activity-wrap {
-    @apply flex justify-center text-sm my-1 mx-0 py-1 pr-0.5 pl-2.5 bg-slate-50 dark:bg-slate-600 text-slate-800 dark:text-slate-100 rounded-md border border-slate-100 dark:border-slate-600 border-solid;
-
-    .is-text {
-      @apply inline-flex items-center text-start 2xl:flex;
-    }
-  }
-}
-
-.activity-wrap .message-text__wrap {
-  .text-content p {
-    @apply mb-0;
-  }
-}
-
-.conversation-footer {
-  @apply flex relative flex-col;
-}
-
-.left .bubble .text-content {
-  h1,
-  h2,
-  h3,
-  h4,
-  h5,
-  h6 {
-    @apply text-slate-800 dark:text-slate-100;
-  }
-
-  a {
-    @apply text-woot-500 dark:text-woot-500 underline;
-  }
-
-  p:last-child {
-    @apply mb-0;
-  }
-}
-
-.right .bubble .text-content {
-  h1,
-  h2,
-  h3,
-  h4,
-  h5,
-  h6 {
-    @apply text-white dark:text-white;
-  }
-
-  a {
-    @apply text-white dark:text-white underline;
-  }
-
-  p:last-child {
-    @apply mb-0;
-  }
-}

app/javascript/dashboard/assets/scss/widgets/_tabs.scss

@@ -1,77 +0,0 @@
-.tabs--container {
-  @apply flex;
-}
-
-.tabs--container--with-border {
-  @apply border-b border-n-weak;
-}
-
-.tabs--container--compact.tab--chat-type {
-  .tabs-title {
-    a {
-      @apply py-2 text-sm;
-    }
-  }
-}
-
-.tabs {
-  @apply border-r-0 border-l-0 border-t-0 flex min-w-[6.25rem] py-0 px-4 list-none mb-0;
-}
-
-.tabs--with-scroll {
-  @apply overflow-hidden py-0 px-1;
-  max-width: calc(100% - 64px);
-}
-
-.tabs--scroll-button {
-  @apply items-center rounded-none cursor-pointer flex h-auto justify-center min-w-[2rem];
-}
-
-// Tab chat type
-.tab--chat-type {
-  @apply flex;
-
-  .tabs-title {
-    a {
-      @apply text-base font-medium py-3;
-    }
-  }
-}
-
-.tabs-title {
-  @apply flex-shrink-0 my-0 mx-2;
-
-  .badge {
-    @apply bg-n-alpha-black2 dark:bg-n-solid-3 rounded-md text-n-slate-11 h-5 flex items-center justify-center text-xxs font-semibold my-0 mx-1 px-1 py-0;
-  }
-
-  &:first-child {
-    @apply ml-0;
-  }
-
-  &:last-child {
-    @apply mr-0;
-  }
-
-  &:hover,
-  &:focus {
-    a {
-      @apply text-n-slate-12;
-    }
-  }
-
-  a {
-    @apply flex items-center flex-row border-b py-2.5 select-none cursor-pointer border-transparent text-n-slate-11 text-sm top-[1px] relative;
-    transition: border-color 0.15s $swift-ease-out-function;
-  }
-
-  &.is-active {
-    a {
-      @apply border-b border-n-brand text-n-blue-text;
-    }
-
-    .badge {
-      @apply bg-n-brand/10 dark:bg-n-brand/20 text-n-blue-text;
-    }
-  }
-}

app/javascript/dashboard/assets/scss/widgets/_woot-tables.scss

@@ -1,90 +0,0 @@
-table {
-  @apply border-spacing-0 text-sm w-full;
-
-
-}
-
-.woot-table {
-  thead {
-    th {
-      @apply font-semibold tracking-[1px] text-left px-2.5 uppercase text-slate-900 dark:text-slate-200;
-    }
-  }
-
-  tbody {
-    tr {
-      @apply border-b border-slate-50 dark:border-slate-800/30;
-    }
-
-    td {
-      @apply p-2.5 text-slate-700 dark:text-slate-100;
-    }
-  }
-
-  tr {
-    .show-if-hover {
-      transition: opacity 0.2s $swift-ease-out-function;
-      @apply opacity-0;
-    }
-
-    &:hover {
-      .show-if-hover {
-        @apply opacity-100;
-      }
-    }
-  }
-
-  .agent-name {
-    @apply block font-medium capitalize;
-  }
-
-  .woot-thumbnail {
-    @apply rounded-full h-[3.125rem] w-[3.125rem];
-  }
-
-  .button-wrapper {
-    @apply flex justify-start flex-row min-w-[12.5rem] gap-1;
-  }
-
-  .button {
-    margin: 0;
-  }
-}
-
-.ve-table {
-  .ve-table-container.ve-table-border-around {
-    @apply border-slate-200 dark:border-slate-700;
-  }
-
-  .ve-table-content {
-    .ve-table-header .ve-table-header-tr .ve-table-header-th {
-      @apply bg-slate-50 dark:bg-slate-800 text-slate-800 dark:text-slate-100 border-slate-100 dark:border-slate-700/50;
-    }
-
-    .ve-table-body .ve-table-body-tr .ve-table-body-td {
-      @apply bg-white dark:bg-slate-900 text-slate-900 dark:text-slate-100 border-slate-75 dark:border-slate-800;
-    }
-
-    .ve-table-body.ve-table-row-hover .ve-table-body-tr:hover td {
-      @apply bg-slate-50 dark:bg-slate-700 text-slate-800 dark:text-slate-100;
-    }
-  }
-}
-
-.table-pagination {
-  .ve-pagination-total {
-    @apply text-slate-600 dark:text-slate-200;
-  }
-
-  .ve-pagination-goto {
-    @apply text-slate-600 dark:text-slate-200;
-
-    .ve-pagination-goto-input {
-      @apply bg-white dark:bg-slate-900 text-slate-600 dark:text-slate-200;
-    }
-  }
-
-  .ve-pagination-li {
-    @apply bg-white dark:bg-slate-900 text-slate-600 dark:text-slate-200 border-slate-75 dark:border-slate-700;
-  }
-}

app/javascript/dashboard/components-next/Accordion/Accordion.vue

@@ -0,0 +1,39 @@
+<script setup>
+import { ref, watch } from 'vue';
+
+const props = defineProps({
+  title: { type: String, required: true },
+  isOpen: { type: Boolean, default: false },
+});
+
+const isExpanded = ref(props.isOpen);
+
+const toggleAccordion = () => {
+  isExpanded.value = !isExpanded.value;
+};
+
+watch(
+  () => props.isOpen,
+  newValue => {
+    isExpanded.value = newValue;
+  }
+);
+</script>
+
+<template>
+  <div class="border rounded-lg border-n-slate-4">
+    <button
+      class="flex items-center justify-between w-full p-4 text-left"
+      @click="toggleAccordion"
+    >
+      <span class="text-sm font-medium text-n-slate-12">{{ title }}</span>
+      <span
+        class="w-5 h-5 transition-transform duration-200 i-lucide-chevron-down"
+        :class="{ 'rotate-180': isExpanded }"
+      />
+    </button>
+    <div v-if="isExpanded" class="p-4 pt-0">
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AgentCapacityPolicyCard/AgentCapacityPolicyCard.story.vue

@@ -0,0 +1,116 @@
+<script setup>
+import AgentCapacityPolicyCard from './AgentCapacityPolicyCard.vue';
+
+const mockUsers = [
+  {
+    id: 1,
+    name: 'John Smith',
+    email: 'john.smith@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=1',
+  },
+  {
+    id: 2,
+    name: 'Sarah Johnson',
+    email: 'sarah.johnson@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=2',
+  },
+  {
+    id: 3,
+    name: 'Mike Chen',
+    email: 'mike.chen@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=3',
+  },
+  {
+    id: 4,
+    name: 'Emily Davis',
+    email: 'emily.davis@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=4',
+  },
+  {
+    id: 5,
+    name: 'Alex Rodriguez',
+    email: 'alex.rodriguez@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=5',
+  },
+];
+
+const withCount = policy => ({
+  ...policy,
+  assignedAgentCount: policy.users.length,
+});
+
+const policyA = withCount({
+  id: 1,
+  name: 'High Volume Support',
+  description:
+    'Capacity-based policy for handling high conversation volumes with experienced agents',
+  users: [mockUsers[0], mockUsers[1], mockUsers[2]],
+  isFetchingUsers: false,
+});
+
+const policyB = withCount({
+  id: 2,
+  name: 'Specialized Team',
+  description: 'Custom capacity limits for specialized support team members',
+  users: [mockUsers[3], mockUsers[4]],
+  isFetchingUsers: false,
+});
+
+const emptyPolicy = withCount({
+  id: 3,
+  name: 'New Policy',
+  description: 'Recently created policy with no assigned agents yet',
+  users: [],
+  isFetchingUsers: false,
+});
+
+const loadingPolicy = withCount({
+  id: 4,
+  name: 'Loading Policy',
+  description: 'Policy currently loading agent information',
+  users: [],
+  isFetchingUsers: true,
+});
+
+const onEdit = id => console.log('Edit policy:', id);
+const onDelete = id => console.log('Delete policy:', id);
+const onFetchUsers = id => console.log('Fetch users for policy:', id);
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/AgentCapacityPolicyCard"
+    :layout="{ type: 'grid', width: '1200px' }"
+  >
+    <Variant title="Multiple Cards (Various States)">
+      <div class="p-4 bg-n-background">
+        <div class="grid grid-cols-1 gap-4">
+          <AgentCapacityPolicyCard
+            v-bind="policyA"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-users="onFetchUsers"
+          />
+          <AgentCapacityPolicyCard
+            v-bind="policyB"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-users="onFetchUsers"
+          />
+          <AgentCapacityPolicyCard
+            v-bind="emptyPolicy"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-users="onFetchUsers"
+          />
+          <AgentCapacityPolicyCard
+            v-bind="loadingPolicy"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-users="onFetchUsers"
+          />
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AgentCapacityPolicyCard/AgentCapacityPolicyCard.vue

@@ -0,0 +1,86 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import CardPopover from '../components/CardPopover.vue';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  description: { type: String, default: '' },
+  assignedAgentCount: { type: Number, default: 0 },
+  users: { type: Array, default: () => [] },
+  isFetchingUsers: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['edit', 'delete', 'fetchUsers']);
+
+const { t } = useI18n();
+
+const users = computed(() => {
+  return props.users.map(user => {
+    return {
+      name: user.name,
+      key: user.id,
+      email: user.email,
+      avatarUrl: user.avatarUrl,
+    };
+  });
+});
+
+const handleEdit = () => {
+  emit('edit', props.id);
+};
+
+const handleDelete = () => {
+  emit('delete', props.id);
+};
+
+const handleFetchUsers = () => {
+  if (props.users?.length > 0) return;
+  emit('fetchUsers', props.id);
+};
+</script>
+
+<template>
+  <CardLayout class="[&>div]:px-5">
+    <div class="flex flex-col gap-2 relative justify-between w-full">
+      <div class="flex items-center gap-3 justify-between w-full">
+        <div class="flex items-center gap-3">
+          <h3 class="text-base font-medium text-n-slate-12 line-clamp-1">
+            {{ name }}
+          </h3>
+          <CardPopover
+            :title="
+              t('ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.INDEX.CARD.POPOVER')
+            "
+            icon="i-lucide-users-round"
+            :count="assignedAgentCount"
+            :items="users"
+            :is-fetching="isFetchingUsers"
+            @fetch="handleFetchUsers"
+          />
+        </div>
+        <div class="flex items-center gap-2">
+          <Button
+            :label="
+              t('ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.INDEX.CARD.EDIT')
+            "
+            sm
+            slate
+            link
+            class="px-2"
+            @click="handleEdit"
+          />
+          <div class="w-px h-2.5 bg-n-slate-5" />
+          <Button icon="i-lucide-trash" sm slate ghost @click="handleDelete" />
+        </div>
+      </div>
+      <p class="text-n-slate-11 text-sm line-clamp-1 mb-0 py-1">
+        {{ description }}
+      </p>
+    </div>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentCard/AssignmentCard.story.vue

@@ -0,0 +1,63 @@
+<script setup>
+import AssignmentCard from './AssignmentCard.vue';
+
+const agentAssignments = [
+  {
+    id: 1,
+    title: 'Assignment policy',
+    description: 'Manage how conversations get assigned in inboxes.',
+    features: [
+      {
+        icon: 'i-lucide-circle-fading-arrow-up',
+        label: 'Assign by conversations evenly or by available capacity',
+      },
+      {
+        icon: 'i-lucide-scale',
+        label: 'Add fair distribution rules to avoid overloading any agent',
+      },
+      {
+        icon: 'i-lucide-inbox',
+        label: 'Add inboxes to a policy - one policy per inbox',
+      },
+    ],
+  },
+  {
+    id: 2,
+    title: 'Agent capacity policy',
+    description: 'Manage workload for agents.',
+    features: [
+      {
+        icon: 'i-lucide-glass-water',
+        label: 'Define maximum conversations per inbox',
+      },
+      {
+        icon: 'i-lucide-circle-minus',
+        label: 'Create exceptions based on labels and time',
+      },
+      {
+        icon: 'i-lucide-users-round',
+        label: 'Add agents to a policy - one policy per agent',
+      },
+    ],
+  },
+];
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/AssignmentCard"
+    :layout="{ type: 'grid', width: '1000px' }"
+  >
+    <Variant title="Assignment Card">
+      <div class="px-4 py-4 bg-n-background flex gap-6 justify-between">
+        <AssignmentCard
+          v-for="(item, index) in agentAssignments"
+          :key="index"
+          :title="item.title"
+          :description="item.description"
+          :features="item.features"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentCard/AssignmentCard.vue

@@ -0,0 +1,49 @@
+<script setup>
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+
+defineProps({
+  title: { type: String, default: '' },
+  description: { type: String, default: '' },
+  features: { type: Array, default: () => [] },
+});
+
+const emit = defineEmits(['click']);
+
+const handleClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <CardLayout class="[&>div]:px-5 cursor-pointer" @click="handleClick">
+    <div class="flex flex-col items-start gap-2">
+      <div class="flex justify-between w-full items-center">
+        <h3 class="text-n-slate-12 text-base font-medium">{{ title }}</h3>
+        <Button
+          xs
+          slate
+          ghost
+          icon="i-lucide-chevron-right"
+          @click.stop="handleClick"
+        />
+      </div>
+      <p class="text-n-slate-11 text-sm mb-0">{{ description }}</p>
+    </div>
+
+    <ul class="flex flex-col items-start gap-3 mt-3">
+      <li
+        v-for="feature in features"
+        :key="feature.id"
+        class="flex items-center gap-3 text-sm"
+      >
+        <Icon
+          :icon="feature.icon"
+          class="text-n-slate-11 size-4 flex-shrink-0"
+        />
+        {{ feature.label }}
+      </li>
+    </ul>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentPolicyCard/AssignmentPolicyCard.story.vue

@@ -0,0 +1,104 @@
+<script setup>
+import AssignmentPolicyCard from './AssignmentPolicyCard.vue';
+
+const mockInboxes = [
+  {
+    id: 1,
+    name: 'Website Support',
+    channel_type: 'Channel::WebWidget',
+    inbox_type: 'Website',
+  },
+  {
+    id: 2,
+    name: 'Email Support',
+    channel_type: 'Channel::Email',
+    inbox_type: 'Email',
+  },
+  {
+    id: 3,
+    name: 'WhatsApp Business',
+    channel_type: 'Channel::Whatsapp',
+    inbox_type: 'WhatsApp',
+  },
+  {
+    id: 4,
+    name: 'Facebook Messenger',
+    channel_type: 'Channel::FacebookPage',
+    inbox_type: 'Messenger',
+  },
+];
+
+const withCount = policy => ({
+  ...policy,
+  assignedInboxCount: policy.inboxes.length,
+});
+
+const policyA = withCount({
+  id: 1,
+  name: 'Website & Email',
+  description: 'Distributes conversations evenly among available agents',
+  assignmentOrder: 'round_robin',
+  conversationPriority: 'high',
+  enabled: true,
+  inboxes: [mockInboxes[0], mockInboxes[1]],
+  isFetchingInboxes: false,
+});
+
+const policyB = withCount({
+  id: 2,
+  name: 'WhatsApp & Messenger',
+  description: 'Assigns based on capacity and workload',
+  assignmentOrder: 'capacity_based',
+  conversationPriority: 'medium',
+  enabled: true,
+  inboxes: [mockInboxes[2], mockInboxes[3]],
+  isFetchingInboxes: false,
+});
+
+const emptyPolicy = withCount({
+  id: 3,
+  name: 'No Inboxes Yet',
+  description: 'Policy with no assigned inboxes',
+  assignmentOrder: 'manual',
+  conversationPriority: 'low',
+  enabled: false,
+  inboxes: [],
+  isFetchingInboxes: false,
+});
+
+const onEdit = id => console.log('Edit policy:', id);
+const onDelete = id => console.log('Delete policy:', id);
+const onFetch = () => console.log('Fetch inboxes');
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/AssignmentPolicyCard"
+    :layout="{ type: 'grid', width: '1200px' }"
+  >
+    <Variant title="Three Cards (Two with inboxes, One empty)">
+      <div class="p-4 bg-n-background">
+        <div class="grid grid-cols-1 gap-4">
+          <AssignmentPolicyCard
+            v-bind="policyA"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-inboxes="onFetch"
+          />
+          <AssignmentPolicyCard
+            v-bind="policyB"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-inboxes="onFetch"
+          />
+          <AssignmentPolicyCard
+            v-bind="emptyPolicy"
+            @edit="onEdit"
+            @delete="onDelete"
+            @fetch-inboxes="onFetch"
+          />
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentPolicyCard/AssignmentPolicyCard.vue

@@ -0,0 +1,133 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+import { formatToTitleCase } from 'dashboard/helper/commons';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import CardPopover from '../components/CardPopover.vue';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  description: { type: String, default: '' },
+  assignmentOrder: { type: String, default: '' },
+  conversationPriority: { type: String, default: '' },
+  assignedInboxCount: { type: Number, default: 0 },
+  enabled: { type: Boolean, default: false },
+  inboxes: { type: Array, default: () => [] },
+  isFetchingInboxes: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['edit', 'delete', 'fetchInboxes']);
+
+const { t } = useI18n();
+
+const inboxes = computed(() => {
+  return props.inboxes.map(inbox => {
+    return {
+      name: inbox.name,
+      id: inbox.id,
+      icon: getInboxIconByType(inbox.channelType, inbox.medium, 'line'),
+    };
+  });
+});
+
+const order = computed(() => {
+  return formatToTitleCase(props.assignmentOrder);
+});
+
+const priority = computed(() => {
+  return formatToTitleCase(props.conversationPriority);
+});
+
+const handleEdit = () => {
+  emit('edit', props.id);
+};
+
+const handleDelete = () => {
+  emit('delete', props.id);
+};
+
+const handleFetchInboxes = () => {
+  if (props.inboxes?.length > 0) return;
+  emit('fetchInboxes', props.id);
+};
+</script>
+
+<template>
+  <CardLayout class="[&>div]:px-5">
+    <div class="flex flex-col gap-2 relative justify-between w-full">
+      <div class="flex items-center gap-3 justify-between w-full">
+        <div class="flex items-center gap-3">
+          <h3 class="text-base font-medium text-n-slate-12 line-clamp-1">
+            {{ name }}
+          </h3>
+          <div class="flex items-center gap-2">
+            <div class="flex items-center rounded-md bg-n-alpha-2 h-6 px-2">
+              <span
+                class="text-xs"
+                :class="enabled ? 'text-n-teal-11' : 'text-n-slate-12'"
+              >
+                {{
+                  enabled
+                    ? t(
+                        'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ACTIVE'
+                      )
+                    : t(
+                        'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.INACTIVE'
+                      )
+                }}
+              </span>
+            </div>
+            <CardPopover
+              :title="
+                t(
+                  'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.POPOVER'
+                )
+              "
+              icon="i-lucide-inbox"
+              :count="assignedInboxCount"
+              :items="inboxes"
+              :is-fetching="isFetchingInboxes"
+              @fetch="handleFetchInboxes"
+            />
+          </div>
+        </div>
+        <div class="flex items-center gap-2">
+          <Button
+            :label="
+              t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.EDIT')
+            "
+            sm
+            slate
+            link
+            class="px-2"
+            @click="handleEdit"
+          />
+          <div v-if="order" class="w-px h-2.5 bg-n-slate-5" />
+          <Button icon="i-lucide-trash" sm slate ghost @click="handleDelete" />
+        </div>
+      </div>
+      <p class="text-n-slate-11 text-sm line-clamp-1 mb-0 py-1">
+        {{ description }}
+      </p>
+      <div class="flex items-center gap-3 py-1.5">
+        <span v-if="order" class="text-n-slate-11 text-sm">
+          {{
+            `${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ORDER')}:`
+          }}
+          <span class="text-n-slate-12">{{ order }}</span>
+        </span>
+        <div v-if="order" class="w-px h-3 bg-n-strong" />
+        <span v-if="priority" class="text-n-slate-11 text-sm">
+          {{
+            `${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.PRIORITY')}:`
+          }}
+          <span class="text-n-slate-12">{{ priority }}</span>
+        </span>
+      </div>
+    </div>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/AddDataDropdown.vue

@@ -0,0 +1,169 @@
+<script setup>
+import { computed, ref } from 'vue';
+import { useToggle, useWindowSize, useElementBounding } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
+import { picoSearch } from '@scmmishra/pico-search';
+
+import Avatar from 'next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+
+const props = defineProps({
+  label: {
+    type: String,
+    default: '',
+  },
+  searchPlaceholder: {
+    type: String,
+    default: '',
+  },
+  items: {
+    type: Array,
+    default: () => [],
+  },
+});
+
+const emit = defineEmits(['add']);
+
+const BUFFER_SPACE = 20;
+
+const [showPopover, togglePopover] = useToggle();
+const buttonRef = ref();
+const dropdownRef = ref();
+
+const searchValue = ref('');
+
+const { width: windowWidth, height: windowHeight } = useWindowSize();
+const {
+  top: buttonTop,
+  left: buttonLeft,
+  width: buttonWidth,
+  height: buttonHeight,
+} = useElementBounding(buttonRef);
+const { width: dropdownWidth, height: dropdownHeight } =
+  useElementBounding(dropdownRef);
+
+const filteredItems = computed(() => {
+  if (!searchValue.value) return props.items;
+  const query = searchValue.value.toLowerCase();
+
+  return picoSearch(props.items, query, ['name']);
+});
+
+const handleAdd = item => {
+  emit('add', item);
+  togglePopover(false);
+};
+
+const shouldShowAbove = computed(() => {
+  if (!buttonRef.value || !dropdownRef.value) return false;
+  const spaceBelow =
+    windowHeight.value - (buttonTop.value + buttonHeight.value);
+  const spaceAbove = buttonTop.value;
+  return (
+    spaceBelow < dropdownHeight.value + BUFFER_SPACE && spaceAbove > spaceBelow
+  );
+});
+
+const shouldAlignRight = computed(() => {
+  if (!buttonRef.value || !dropdownRef.value) return false;
+  const spaceRight = windowWidth.value - buttonLeft.value;
+  const spaceLeft = buttonLeft.value + buttonWidth.value;
+
+  return (
+    spaceRight < dropdownWidth.value + BUFFER_SPACE && spaceLeft > spaceRight
+  );
+});
+
+const handleClickOutside = () => {
+  if (showPopover.value) {
+    togglePopover(false);
+  }
+};
+</script>
+
+<template>
+  <div
+    v-on-click-outside="handleClickOutside"
+    class="relative flex items-center group"
+  >
+    <Button
+      ref="buttonRef"
+      slate
+      type="button"
+      icon="i-lucide-plus"
+      sm
+      :label="label"
+      @click="togglePopover(!showPopover)"
+    />
+    <div
+      v-if="showPopover"
+      ref="dropdownRef"
+      class="z-50 flex flex-col items-start absolute bg-n-alpha-3 backdrop-blur-[50px] border-0 gap-4 outline outline-1 outline-n-weak rounded-xl max-w-96 min-w-80 max-h-[20rem] overflow-y-auto py-2"
+      :class="[
+        shouldShowAbove ? 'bottom-full mb-2' : 'top-full mt-2',
+        shouldAlignRight ? 'right-0' : 'left-0',
+      ]"
+    >
+      <div class="flex flex-col divide-y divide-n-slate-4 w-full">
+        <Input
+          v-model="searchValue"
+          :placeholder="searchPlaceholder"
+          custom-input-class="bg-transparent !outline-none w-full ltr:!pl-10 rtl:!pr-10 h-10"
+        >
+          <template #prefix>
+            <Icon
+              icon="i-lucide-search"
+              class="absolute -translate-y-1/2 text-n-slate-11 size-4 top-1/2 ltr:left-3 rtl:right-3"
+            />
+          </template>
+        </Input>
+
+        <div
+          v-for="item in filteredItems"
+          :key="item.id"
+          class="flex gap-3 min-w-0 w-full py-4 px-3 hover:bg-n-alpha-2 cursor-pointer"
+          :class="{ 'items-center': item.color, 'items-start': !item.color }"
+          @click="handleAdd(item)"
+        >
+          <Icon
+            v-if="item.icon"
+            :icon="item.icon"
+            class="size-4 text-n-slate-12 flex-shrink-0 mt-0.5"
+          />
+          <span
+            v-else-if="item.color"
+            :style="{ backgroundColor: item.color }"
+            class="size-3 rounded-sm"
+          />
+          <Avatar
+            v-else
+            :title="item.name"
+            :src="item.avatarUrl"
+            :name="item.name"
+            :size="20"
+            rounded-full
+          />
+          <div class="flex flex-col items-start gap-2 min-w-0 flex-1">
+            <div class="flex items-center gap-1 min-w-0 w-full">
+              <span
+                :title="item.name || item.title"
+                class="text-sm text-n-slate-12 truncate min-w-0 flex-1"
+              >
+                {{ item.name || item.title }}
+              </span>
+            </div>
+            <span
+              v-if="item.email || item.phoneNumber"
+              :title="item.email || item.phoneNumber"
+              class="text-sm text-n-slate-11 truncate min-w-0 w-full block"
+            >
+              {{ item.email || item.phoneNumber }}
+            </span>
+          </div>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/BaseInfo.vue

@@ -0,0 +1,127 @@
+<script setup>
+import { computed, watch } from 'vue';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+
+import WithLabel from 'v3/components/Form/WithLabel.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Switch from 'dashboard/components-next/switch/Switch.vue';
+
+defineProps({
+  nameLabel: {
+    type: String,
+    default: '',
+  },
+  namePlaceholder: {
+    type: String,
+    default: '',
+  },
+  descriptionLabel: {
+    type: String,
+    default: '',
+  },
+  descriptionPlaceholder: {
+    type: String,
+    default: '',
+  },
+  statusLabel: {
+    type: String,
+    default: '',
+  },
+  statusPlaceholder: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['validationChange']);
+
+const policyName = defineModel('policyName', {
+  type: String,
+  default: '',
+});
+
+const description = defineModel('description', {
+  type: String,
+  default: '',
+});
+
+const enabled = defineModel('enabled', {
+  type: Boolean,
+  default: true,
+});
+
+const validationRules = {
+  policyName: { required, minLength: minLength(1) },
+  description: { required, minLength: minLength(1) },
+};
+
+const v$ = useVuelidate(validationRules, { policyName, description });
+
+const isValid = computed(() => !v$.value.$invalid);
+
+watch(
+  isValid,
+  () => {
+    emit('validationChange', {
+      isValid: isValid.value,
+      section: 'baseInfo',
+    });
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div class="flex flex-col gap-4 pb-4">
+    <!-- Policy Name Field -->
+    <div class="flex items-center gap-6">
+      <WithLabel
+        :label="nameLabel"
+        name="policyName"
+        class="flex items-center w-full [&>label]:min-w-[120px]"
+      >
+        <div class="flex-1">
+          <Input
+            v-model="policyName"
+            type="text"
+            :placeholder="namePlaceholder"
+          />
+        </div>
+      </WithLabel>
+    </div>
+
+    <!-- Description Field -->
+    <div class="flex items-center gap-6">
+      <WithLabel
+        :label="descriptionLabel"
+        name="description"
+        class="flex items-center w-full [&>label]:min-w-[120px]"
+      >
+        <div class="flex-1">
+          <Input
+            v-model="description"
+            type="text"
+            :placeholder="descriptionPlaceholder"
+          />
+        </div>
+      </WithLabel>
+    </div>
+
+    <!-- Status Field -->
+    <div v-if="statusLabel" class="flex items-center gap-6">
+      <WithLabel
+        :label="statusLabel"
+        name="enabled"
+        class="flex items-center w-full [&>label]:min-w-[120px]"
+      >
+        <div class="flex items-center gap-2">
+          <Switch v-model="enabled" />
+          <span class="text-sm text-n-slate-11">
+            {{ statusPlaceholder }}
+          </span>
+        </div>
+      </WithLabel>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/CardPopover.vue

@@ -0,0 +1,121 @@
+<script setup>
+import { useToggle } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
+
+import Avatar from 'next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+
+defineProps({
+  count: {
+    type: Number,
+    default: 0,
+  },
+  title: {
+    type: String,
+    default: '',
+  },
+  icon: {
+    type: String,
+    default: '',
+  },
+  items: {
+    type: Array,
+    default: () => [],
+  },
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['fetch']);
+
+const [showPopover, togglePopover] = useToggle();
+
+const handleButtonClick = () => {
+  emit('fetch');
+  togglePopover(!showPopover.value);
+};
+
+const handleClickOutside = () => {
+  if (showPopover.value) {
+    togglePopover(false);
+  }
+};
+</script>
+
+<template>
+  <div
+    v-on-click-outside="handleClickOutside"
+    class="relative flex items-center group"
+  >
+    <button
+      v-if="count"
+      class="h-6 px-2 rounded-md bg-n-alpha-2 gap-1.5 flex items-center"
+      @click="handleButtonClick()"
+    >
+      <Icon :icon="icon" class="size-3.5 text-n-slate-12" />
+      <span class="text-n-slate-12 text-sm">
+        {{ count }}
+      </span>
+    </button>
+    <div
+      v-if="showPopover"
+      class="top-full mt-1 ltr:left-0 rtl:right-0 z-50 flex flex-col items-start absolute bg-n-alpha-3 backdrop-blur-[50px] border-0 gap-4 outline outline-1 outline-n-weak p-3 rounded-xl max-w-96 min-w-80 max-h-[20rem] overflow-y-auto"
+    >
+      <div class="flex items-center gap-2.5 pb-2">
+        <Icon :icon="icon" class="size-3.5" />
+        <span class="text-sm text-n-slate-12 font-medium">{{ title }}</span>
+      </div>
+
+      <div
+        v-if="isFetching"
+        class="flex items-center justify-center py-3 w-full text-n-slate-11"
+      >
+        <Spinner />
+      </div>
+
+      <div v-else class="flex flex-col gap-4 w-full">
+        <div
+          v-for="item in items"
+          :key="item.id"
+          class="flex items-center justify-between gap-2 min-w-0 w-full"
+        >
+          <div class="flex items-center gap-2 min-w-0 w-full">
+            <Icon
+              v-if="item.icon"
+              :icon="item.icon"
+              class="size-4 text-n-slate-12 flex-shrink-0"
+            />
+            <Avatar
+              v-else
+              :title="item.name"
+              :src="item.avatarUrl"
+              :name="item.name"
+              :size="20"
+              rounded-full
+            />
+            <div class="flex items-center gap-1 min-w-0 flex-1">
+              <span
+                :title="item.name"
+                class="text-sm text-n-slate-12 truncate min-w-0"
+              >
+                {{ item.name }}
+              </span>
+              <span
+                v-if="item.id"
+                class="text-sm text-n-slate-11 flex-shrink-0"
+              >
+                {{ `#${item.id}` }}
+              </span>
+            </div>
+          </div>
+          <span v-if="item.email" class="text-sm text-n-slate-11 flex-shrink-0">
+            {{ item.email }}
+          </span>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/DataTable.vue

@@ -0,0 +1,90 @@
+<script setup>
+import Avatar from 'next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+
+defineProps({
+  items: {
+    type: Array,
+    default: () => [],
+  },
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+  emptyStateMessage: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['delete']);
+
+const handleDelete = itemId => {
+  emit('delete', itemId);
+};
+</script>
+
+<template>
+  <div
+    v-if="isFetching"
+    class="flex items-center justify-center py-3 w-full text-n-slate-11"
+  >
+    <Spinner />
+  </div>
+  <div
+    v-else-if="items.length === 0 && emptyStateMessage"
+    class="custom-dashed-border flex items-center justify-center py-6 w-full"
+  >
+    <span class="text-sm text-n-slate-11">
+      {{ emptyStateMessage }}
+    </span>
+  </div>
+  <div v-else class="flex flex-col divide-y divide-n-weak">
+    <div
+      v-for="item in items"
+      :key="item.id"
+      class="grid grid-cols-4 items-center gap-3 min-w-0 w-full justify-between h-[3.25rem] ltr:pr-2 rtl:pl-2"
+    >
+      <div class="flex items-center gap-2 col-span-2">
+        <Icon
+          v-if="item.icon"
+          :icon="item.icon"
+          class="size-4 text-n-slate-12 flex-shrink-0"
+        />
+        <Avatar
+          v-else
+          :title="item.name"
+          :src="item.avatarUrl"
+          :name="item.name"
+          :size="20"
+          rounded-full
+        />
+        <span class="text-sm text-n-slate-12 truncate min-w-0">
+          {{ item.name }}
+        </span>
+      </div>
+
+      <div class="flex items-start gap-2 col-span-1">
+        <span
+          :title="item.email || item.phoneNumber"
+          class="text-sm text-n-slate-12 truncate min-w-0"
+        >
+          {{ item.email || item.phoneNumber }}
+        </span>
+      </div>
+
+      <div class="col-span-1 justify-end flex items-center">
+        <Button
+          icon="i-lucide-trash"
+          slate
+          ghost
+          sm
+          type="button"
+          @click="handleDelete(item.id)"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/ExclusionRules.vue

@@ -0,0 +1,149 @@
+<script setup>
+import { computed, ref, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import AddDataDropdown from 'dashboard/components-next/AssignmentPolicy/components/AddDataDropdown.vue';
+import LabelItem from 'dashboard/components-next/Label/LabelItem.vue';
+import DurationInput from 'dashboard/components-next/input/DurationInput.vue';
+import { DURATION_UNITS } from 'dashboard/components-next/input/constants';
+
+const props = defineProps({
+  tagsList: {
+    type: Array,
+    default: () => [],
+  },
+});
+
+const excludedLabels = defineModel('excludedLabels', {
+  type: Array,
+  default: () => [],
+});
+
+const excludeOlderThanMinutes = defineModel('excludeOlderThanMinutes', {
+  type: Number,
+  default: 10,
+});
+
+// Duration limits: 10 minutes to 999 days (in minutes)
+const MIN_DURATION_MINUTES = 10;
+const MAX_DURATION_MINUTES = 1438560; // 999 days * 24 hours * 60 minutes
+
+const { t } = useI18n();
+
+const hoveredLabel = ref(null);
+const windowUnit = ref(DURATION_UNITS.MINUTES);
+
+const addedTags = computed(() =>
+  props.tagsList
+    .filter(label => excludedLabels.value.includes(label.name))
+    .map(label => ({ id: label.id, title: label.name, ...label }))
+);
+
+const filteredTags = computed(() =>
+  props.tagsList.filter(
+    label => !addedTags.value.some(tag => tag.id === label.id)
+  )
+);
+
+const detectUnit = minutes => {
+  const m = Number(minutes) || 0;
+  if (m === 0) return DURATION_UNITS.MINUTES;
+  if (m % (24 * 60) === 0) return DURATION_UNITS.DAYS;
+  if (m % 60 === 0) return DURATION_UNITS.HOURS;
+  return DURATION_UNITS.MINUTES;
+};
+
+const onClickAddTag = tag => {
+  excludedLabels.value = [...excludedLabels.value, tag.name];
+};
+
+const onClickRemoveTag = tag => {
+  excludedLabels.value = excludedLabels.value.filter(
+    name => name !== tag.title
+  );
+};
+
+onMounted(() => {
+  windowUnit.value = detectUnit(excludeOlderThanMinutes.value);
+});
+</script>
+
+<template>
+  <div class="py-4 flex-col flex gap-6">
+    <div class="flex flex-col items-start gap-1 py-1">
+      <label class="text-sm font-medium text-n-slate-12 py-1">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.LABEL'
+          )
+        }}
+      </label>
+      <p class="mb-0 text-n-slate-11 text-sm">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.DESCRIPTION'
+          )
+        }}
+      </p>
+    </div>
+
+    <div class="flex flex-col items-start gap-4">
+      <label class="text-sm font-medium text-n-slate-12 py-1">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.TAGS.LABEL'
+          )
+        }}
+      </label>
+      <div
+        class="flex items-start gap-2 flex-wrap"
+        @mouseleave="hoveredLabel = null"
+      >
+        <LabelItem
+          v-for="tag in addedTags"
+          :key="tag.id"
+          :label="tag"
+          :is-hovered="hoveredLabel === tag.id"
+          class="h-8"
+          @remove="onClickRemoveTag"
+          @hover="hoveredLabel = tag.id"
+        />
+        <AddDataDropdown
+          :label="
+            t(
+              'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.TAGS.ADD_TAG'
+            )
+          "
+          :search-placeholder="
+            t(
+              'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.TAGS.DROPDOWN.SEARCH_PLACEHOLDER'
+            )
+          "
+          :items="filteredTags"
+          class="[&>button]:!text-n-blue-text [&>div]:min-w-64"
+          @add="onClickAddTag"
+        />
+      </div>
+    </div>
+
+    <div class="flex flex-col items-start gap-4">
+      <label class="text-sm font-medium text-n-slate-12 py-1">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY.FORM.EXCLUSION_RULES.DURATION.LABEL'
+          )
+        }}
+      </label>
+      <div
+        class="flex items-center gap-2 flex-1 [&>select]:!bg-n-alpha-2 [&>select]:!outline-none [&>select]:hover:brightness-110"
+      >
+        <!-- allow 10 mins to 999 days -->
+        <DurationInput
+          v-model:unit="windowUnit"
+          v-model:model-value="excludeOlderThanMinutes"
+          :min="MIN_DURATION_MINUTES"
+          :max="MAX_DURATION_MINUTES"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/FairDistribution.vue

@@ -0,0 +1,86 @@
+<script setup>
+import { ref, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import Input from 'dashboard/components-next/input/Input.vue';
+import DurationInput from 'dashboard/components-next/input/DurationInput.vue';
+import { DURATION_UNITS } from 'dashboard/components-next/input/constants';
+
+const { t } = useI18n();
+
+const fairDistributionLimit = defineModel('fairDistributionLimit', {
+  type: Number,
+  default: 100,
+  set(value) {
+    return Number(value) || 0;
+  },
+});
+
+const fairDistributionWindow = defineModel('fairDistributionWindow', {
+  type: Number,
+  default: 3600,
+  set(value) {
+    return Number(value) || 0;
+  },
+});
+
+const windowUnit = ref(DURATION_UNITS.MINUTES);
+
+const detectUnit = minutes => {
+  const m = Number(minutes) || 0;
+  if (m === 0) return DURATION_UNITS.MINUTES;
+  if (m % (24 * 60) === 0) return DURATION_UNITS.DAYS;
+  if (m % 60 === 0) return DURATION_UNITS.HOURS;
+  return DURATION_UNITS.MINUTES;
+};
+
+onMounted(() => {
+  windowUnit.value = detectUnit(fairDistributionWindow.value);
+});
+</script>
+
+<template>
+  <div
+    class="flex items-start xl:items-center flex-col md:flex-row gap-4 lg:gap-3 bg-n-solid-1 p-4 outline outline-1 outline-n-weak rounded-xl"
+  >
+    <div class="flex items-center gap-3">
+      <label class="text-sm font-medium text-n-slate-12">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.FORM.FAIR_DISTRIBUTION.INPUT_MAX'
+          )
+        }}
+      </label>
+      <div class="flex-1">
+        <Input
+          v-model="fairDistributionLimit"
+          type="number"
+          placeholder="100"
+          max="100000"
+          class="w-full"
+        />
+      </div>
+    </div>
+
+    <div class="flex sm:flex-row flex-col items-start sm:items-center gap-4">
+      <label class="text-sm font-medium text-n-slate-12">
+        {{
+          t(
+            'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.FORM.FAIR_DISTRIBUTION.DURATION'
+          )
+        }}
+      </label>
+
+      <div
+        class="flex items-center gap-2 flex-1 [&>select]:!bg-n-alpha-2 [&>select]:!outline-none [&>select]:hover:brightness-110"
+      >
+        <!-- allow 10 mins to 999 days -->
+        <DurationInput
+          v-model:model-value="fairDistributionWindow"
+          v-model:unit="windowUnit"
+          :min="10"
+          :max="1438560"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/InboxCapacityLimits.vue

@@ -0,0 +1,177 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import AddDataDropdown from 'dashboard/components-next/AssignmentPolicy/components/AddDataDropdown.vue';
+
+const props = defineProps({
+  inboxList: {
+    type: Array,
+    default: () => [],
+  },
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['delete', 'add', 'update']);
+
+const inboxCapacityLimits = defineModel('inboxCapacityLimits', {
+  type: Array,
+  default: () => [],
+});
+
+const { t } = useI18n();
+
+const BASE_KEY = 'ASSIGNMENT_POLICY.AGENT_CAPACITY_POLICY';
+const DEFAULT_CONVERSATION_LIMIT = 10;
+const MIN_CONVERSATION_LIMIT = 1;
+const MAX_CONVERSATION_LIMIT = 100000;
+
+const selectedInboxIds = computed(
+  () => new Set(inboxCapacityLimits.value.map(limit => limit.inboxId))
+);
+
+const availableInboxes = computed(() =>
+  props.inboxList.filter(
+    inbox => inbox && !selectedInboxIds.value.has(inbox.id)
+  )
+);
+
+const isLimitValid = limit => {
+  return (
+    limit.conversationLimit >= MIN_CONVERSATION_LIMIT &&
+    limit.conversationLimit <= MAX_CONVERSATION_LIMIT
+  );
+};
+
+const inboxMap = computed(
+  () => new Map(props.inboxList.map(inbox => [inbox.id, inbox]))
+);
+
+const handleAddInbox = inbox => {
+  emit('add', {
+    inboxId: inbox.id,
+    conversationLimit: DEFAULT_CONVERSATION_LIMIT,
+  });
+};
+
+const handleRemoveLimit = limitId => {
+  emit('delete', limitId);
+};
+
+const handleLimitChange = limit => {
+  if (isLimitValid(limit)) {
+    emit('update', limit);
+  }
+};
+
+const getInboxName = inboxId => {
+  return inboxMap.value.get(inboxId)?.name || '';
+};
+</script>
+
+<template>
+  <div class="py-4 flex-col flex gap-3">
+    <div class="flex items-center w-full gap-8 justify-between pt-1 pb-3">
+      <label class="text-sm font-medium text-n-slate-12">
+        {{ t(`${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.LABEL`) }}
+      </label>
+
+      <AddDataDropdown
+        :label="t(`${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.ADD_BUTTON`)"
+        :search-placeholder="
+          t(`${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.FIELD.SELECT_INBOX`)
+        "
+        :items="availableInboxes"
+        @add="handleAddInbox"
+      />
+    </div>
+
+    <div
+      v-if="isFetching"
+      class="flex items-center justify-center py-3 w-full text-n-slate-11"
+    >
+      <Spinner />
+    </div>
+
+    <div
+      v-else-if="!inboxCapacityLimits.length"
+      class="custom-dashed-border flex items-center justify-center py-6 w-full"
+    >
+      <span class="text-sm text-n-slate-11">
+        {{ t(`${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.EMPTY_STATE`) }}
+      </span>
+    </div>
+
+    <div v-else class="flex-col flex gap-3">
+      <div
+        v-for="(limit, index) in inboxCapacityLimits"
+        :key="limit.id || `temp-${index}`"
+        class="flex flex-col xs:flex-row items-stretch gap-3"
+      >
+        <div
+          class="flex items-center rounded-lg outline-1 outline cursor-not-allowed text-n-slate-11 outline-n-weak py-2.5 px-3 text-sm w-full min-w-0"
+          :title="getInboxName(limit.inboxId)"
+        >
+          <span class="truncate min-w-0">
+            {{ getInboxName(limit.inboxId) }}
+          </span>
+        </div>
+
+        <div class="flex items-center gap-3 w-full xs:w-auto">
+          <div
+            class="py-2.5 px-3 rounded-lg gap-2 outline outline-1 flex-1 xs:flex-shrink-0 flex items-center min-w-0"
+            :class="[
+              !isLimitValid(limit) ? 'outline-n-ruby-8' : 'outline-n-weak',
+            ]"
+          >
+            <label
+              class="text-sm text-n-slate-12 ltr:pr-2 rtl:pl-2 truncate min-w-0 flex-shrink"
+              :title="
+                t(
+                  `${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.FIELD.MAX_CONVERSATIONS`
+                )
+              "
+            >
+              {{
+                t(
+                  `${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.FIELD.MAX_CONVERSATIONS`
+                )
+              }}
+            </label>
+
+            <div class="h-5 w-px bg-n-weak" />
+
+            <input
+              v-model.number="limit.conversationLimit"
+              type="number"
+              :min="MIN_CONVERSATION_LIMIT"
+              :max="MAX_CONVERSATION_LIMIT"
+              class="reset-base bg-transparent focus:outline-none min-w-16 w-24 text-sm flex-shrink-0"
+              :class="[
+                !isLimitValid(limit)
+                  ? 'placeholder:text-n-ruby-9 !text-n-ruby-9'
+                  : 'placeholder:text-n-slate-10 text-n-slate-12',
+              ]"
+              :placeholder="
+                t(`${BASE_KEY}.FORM.INBOX_CAPACITY_LIMIT.FIELD.SET_LIMIT`)
+              "
+              @blur="handleLimitChange(limit)"
+            />
+          </div>
+
+          <Button
+            type="button"
+            slate
+            icon="i-lucide-trash"
+            class="flex-shrink-0"
+            @click="handleRemoveLimit(limit.id)"
+          />
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/RadioCard.vue

@@ -0,0 +1,60 @@
+<script setup>
+const props = defineProps({
+  id: {
+    type: String,
+    required: true,
+  },
+  label: {
+    type: String,
+    required: true,
+  },
+  description: {
+    type: String,
+    required: true,
+  },
+  isActive: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['select']);
+
+const handleChange = () => {
+  if (!props.isActive) {
+    emit('select', props.id);
+  }
+};
+</script>
+
+<template>
+  <div
+    class="relative cursor-pointer rounded-xl outline outline-1 p-4 transition-all duration-200 bg-n-solid-1 py-4 ltr:pl-4 rtl:pr-4 ltr:pr-6 rtl:pl-6"
+    :class="[
+      isActive ? 'outline-n-blue-9' : 'outline-n-weak hover:outline-n-strong',
+    ]"
+    @click="handleChange"
+  >
+    <div class="absolute top-4 right-4">
+      <input
+        :id="`${id}`"
+        :checked="isActive"
+        :value="id"
+        :name="id"
+        type="radio"
+        class="h-4 w-4 border-n-slate-6 text-n-brand focus:ring-n-brand focus:ring-offset-0"
+        @change="handleChange"
+      />
+    </div>
+
+    <!-- Content -->
+    <div class="flex flex-col gap-3 items-start">
+      <h3 class="text-sm font-medium text-n-slate-12">
+        {{ label }}
+      </h3>
+      <p class="text-sm text-n-slate-11">
+        {{ description }}
+      </p>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/AddDataDropdown.story.vue

@@ -0,0 +1,92 @@
+<script setup>
+import AddDataDropdown from '../AddDataDropdown.vue';
+
+const mockInboxes = [
+  {
+    id: 1,
+    name: 'Website Support',
+    email: 'support@company.com',
+    icon: 'i-lucide-globe',
+  },
+  {
+    id: 2,
+    name: 'Email Support',
+    email: 'help@company.com',
+    icon: 'i-lucide-mail',
+  },
+  {
+    id: 3,
+    name: 'WhatsApp Business',
+    phoneNumber: '+1 555-0123',
+    icon: 'i-lucide-message-circle',
+  },
+  {
+    id: 4,
+    name: 'Facebook Messenger',
+    email: 'messenger@company.com',
+    icon: 'i-lucide-facebook',
+  },
+  {
+    id: 5,
+    name: 'Twitter DM',
+    email: 'twitter@company.com',
+    icon: 'i-lucide-twitter',
+  },
+];
+
+const mockTags = [
+  {
+    id: 1,
+    name: 'urgent',
+    color: '#ff4757',
+  },
+  {
+    id: 2,
+    name: 'bug',
+    color: '#ff6b6b',
+  },
+  {
+    id: 3,
+    name: 'feature-request',
+    color: '#4834d4',
+  },
+  {
+    id: 4,
+    name: 'documentation',
+    color: '#26de81',
+  },
+];
+
+const handleAdd = item => {
+  console.log('Add item:', item);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/AddDataDropdown"
+    :layout="{ type: 'grid', width: '500px' }"
+  >
+    <Variant title="Basic Usage - Inboxes">
+      <div class="p-8 bg-n-background flex gap-4 h-[400px] items-start">
+        <AddDataDropdown
+          label="Add Inbox"
+          search-placeholder="Search inboxes..."
+          :items="mockInboxes"
+          @add="handleAdd"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Basic Usage - Tags">
+      <div class="p-8 bg-n-background flex gap-4 h-[400px] items-start">
+        <AddDataDropdown
+          label="Add Tag"
+          search-placeholder="Search tags..."
+          :items="mockTags"
+          @add="handleAdd"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/BaseInfo.story.vue

@@ -0,0 +1,33 @@
+<script setup>
+import { ref } from 'vue';
+import BaseInfo from '../BaseInfo.vue';
+
+const policyName = ref('Round Robin Policy');
+const description = ref(
+  'Distributes conversations evenly among available agents'
+);
+const enabled = ref(true);
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/BaseInfo"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background">
+        <BaseInfo
+          v-model:policy-name="policyName"
+          v-model:description="description"
+          v-model:enabled="enabled"
+          name-label="Policy Name"
+          name-placeholder="Enter policy name"
+          description-label="Description"
+          description-placeholder="Enter policy description"
+          status-label="Status"
+          status-placeholder="Active"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/CardPopover.story.vue

@@ -0,0 +1,89 @@
+<script setup>
+import CardPopover from '../CardPopover.vue';
+
+const mockItems = [
+  {
+    id: 1,
+    name: 'Website Support',
+    icon: 'i-lucide-globe',
+  },
+  {
+    id: 2,
+    name: 'Email Support',
+    icon: 'i-lucide-mail',
+  },
+  {
+    id: 3,
+    name: 'WhatsApp Business',
+    icon: 'i-lucide-message-circle',
+  },
+  {
+    id: 4,
+    name: 'Facebook Messenger',
+    icon: 'i-lucide-facebook',
+  },
+];
+
+const mockUsers = [
+  {
+    id: 1,
+    name: 'John Smith',
+    email: 'john.smith@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=1',
+  },
+  {
+    id: 2,
+    name: 'Sarah Johnson',
+    email: 'sarah.johnson@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=2',
+  },
+  {
+    id: 3,
+    name: 'Mike Chen',
+    email: 'mike.chen@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=3',
+  },
+  {
+    id: 4,
+    name: 'Emily Davis',
+    email: 'emily.davis@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=4',
+  },
+  {
+    id: 5,
+    name: 'Alex Rodriguez',
+    email: 'alex.rodriguez@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=5',
+  },
+];
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/CardPopover"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background flex gap-4 h-96 items-start">
+        <CardPopover
+          :count="3"
+          title="Added Inboxes"
+          icon="i-lucide-inbox"
+          :items="mockItems.slice(0, 3)"
+          @fetch="() => console.log('Fetch triggered')"
+        />
+      </div>
+    </Variant>
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background flex gap-4 h-96 items-start">
+        <CardPopover
+          :count="3"
+          title="Added Agents"
+          icon="i-lucide-users-round"
+          :items="mockUsers.slice(0, 3)"
+          @fetch="() => console.log('Fetch triggered')"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/DataTable.story.vue

@@ -0,0 +1,87 @@
+<script setup>
+import DataTable from '../DataTable.vue';
+
+const mockItems = [
+  {
+    id: 1,
+    name: 'Website Support',
+    email: 'support@company.com',
+    icon: 'i-lucide-globe',
+  },
+  {
+    id: 2,
+    name: 'Email Support',
+    email: 'help@company.com',
+    icon: 'i-lucide-mail',
+  },
+  {
+    id: 3,
+    name: 'WhatsApp Business',
+    phoneNumber: '+1 555-0123',
+    icon: 'i-lucide-message-circle',
+  },
+];
+
+const mockAgentList = [
+  {
+    id: 1,
+    name: 'John Doe',
+    email: 'john.doe@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=1',
+  },
+  {
+    id: 2,
+    name: 'Jane Smith',
+    email: 'jane.smith@example.com',
+    avatarUrl: 'https://i.pravatar.cc/150?img=2',
+  },
+];
+
+const handleDelete = itemId => {
+  console.log('Delete item:', itemId);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/DataTable"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="With Data">
+      <div class="p-8 bg-n-background">
+        <DataTable
+          :items="mockItems"
+          :is-fetching="false"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Agents">
+      <div class="p-8 bg-n-background">
+        <DataTable
+          :items="mockAgentList"
+          :is-fetching="false"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Loading State">
+      <div class="p-8 bg-n-background">
+        <DataTable :items="[]" is-fetching @delete="handleDelete" />
+      </div>
+    </Variant>
+
+    <Variant title="Empty State">
+      <div class="p-8 bg-n-background">
+        <DataTable
+          :items="[]"
+          :is-fetching="false"
+          empty-state-message="No items found"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/ExclusionRules.story.vue

@@ -0,0 +1,67 @@
+<script setup>
+import ExclusionRules from '../ExclusionRules.vue';
+import { ref } from 'vue';
+
+const mockTagsList = [
+  {
+    id: 1,
+    name: 'urgent',
+    color: '#ff4757',
+  },
+  {
+    id: 2,
+    name: 'bug',
+    color: '#ff6b6b',
+  },
+  {
+    id: 3,
+    name: 'feature-request',
+    color: '#4834d4',
+  },
+  {
+    id: 4,
+    name: 'documentation',
+    color: '#26de81',
+  },
+  {
+    id: 5,
+    name: 'enhancement',
+    color: '#2ed573',
+  },
+  {
+    id: 6,
+    name: 'question',
+    color: '#ffa502',
+  },
+  {
+    id: 7,
+    name: 'duplicate',
+    color: '#747d8c',
+  },
+  {
+    id: 8,
+    name: 'wontfix',
+    color: '#57606f',
+  },
+];
+
+const excludedLabelsBasic = ref([]);
+const excludeOlderThanHoursBasic = ref(10);
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/ExclusionRules"
+    :layout="{ type: 'grid', width: '1200px' }"
+  >
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background h-[600px]">
+        <ExclusionRules
+          v-model:excluded-labels="excludedLabelsBasic"
+          v-model:exclude-older-than-minutes="excludeOlderThanHoursBasic"
+          :tags-list="mockTagsList"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/FairDistribution.story.vue

@@ -0,0 +1,25 @@
+<script setup>
+import { ref } from 'vue';
+import FairDistribution from '../FairDistribution.vue';
+
+const fairDistributionLimit = ref(100);
+const fairDistributionWindow = ref(3600);
+const windowUnit = ref('minutes');
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/FairDistribution"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background">
+        <FairDistribution
+          v-model:fair-distribution-limit="fairDistributionLimit"
+          v-model:fair-distribution-window="fairDistributionWindow"
+          v-model:window-unit="windowUnit"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/InboxCapacityLimits.story.vue

@@ -0,0 +1,108 @@
+<script setup>
+import InboxCapacityLimits from '../InboxCapacityLimits.vue';
+import { ref } from 'vue';
+
+const mockInboxList = [
+  {
+    value: 1,
+    label: 'Website Support',
+    icon: 'i-lucide-globe',
+  },
+  {
+    value: 2,
+    label: 'Email Support',
+    icon: 'i-lucide-mail',
+  },
+  {
+    value: 3,
+    label: 'WhatsApp Business',
+    icon: 'i-lucide-message-circle',
+  },
+  {
+    value: 4,
+    label: 'Facebook Messenger',
+    icon: 'i-lucide-facebook',
+  },
+  {
+    value: 5,
+    label: 'Twitter DM',
+    icon: 'i-lucide-twitter',
+  },
+  {
+    value: 6,
+    label: 'Telegram',
+    icon: 'i-lucide-send',
+  },
+];
+
+const inboxCapacityLimitsEmpty = ref([]);
+const inboxCapacityLimitsNew = ref([
+  { id: 1, inboxId: 1, conversationLimit: 5 },
+  { inboxId: null, conversationLimit: null },
+]);
+
+const handleDelete = id => {
+  console.log('Delete capacity limit:', id);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/InboxCapacityLimits"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <Variant title="Empty State">
+      <div class="p-8 bg-n-background">
+        <InboxCapacityLimits
+          v-model:inbox-capacity-limits="inboxCapacityLimitsEmpty"
+          :inbox-list="mockInboxList"
+          :is-fetching="false"
+          :is-updating="false"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Loading State">
+      <div class="p-8 bg-n-background">
+        <InboxCapacityLimits
+          v-model:inbox-capacity-limits="inboxCapacityLimitsEmpty"
+          :inbox-list="mockInboxList"
+          is-fetching
+          :is-updating="false"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With New Row and existing data">
+      <div class="p-8 bg-n-background">
+        <InboxCapacityLimits
+          v-model:inbox-capacity-limits="inboxCapacityLimitsNew"
+          :inbox-list="mockInboxList"
+          :is-fetching="false"
+          :is-updating="false"
+          @delete="handleDelete"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Interactive Demo">
+      <div class="p-8 bg-n-background">
+        <InboxCapacityLimits
+          v-model:inbox-capacity-limits="inboxCapacityLimitsEmpty"
+          :inbox-list="mockInboxList"
+          :is-fetching="false"
+          :is-updating="false"
+          @delete="handleDelete"
+        />
+        <div class="mt-4 p-4 bg-n-alpha-2 rounded-lg">
+          <h4 class="text-sm font-medium mb-2">Current Limits:</h4>
+          <pre class="text-xs">{{
+            JSON.stringify(inboxCapacityLimitsEmpty, null, 2)
+          }}</pre>
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/RadioCard.story.vue

@@ -0,0 +1,61 @@
+<script setup>
+import { ref } from 'vue';
+import RadioCard from '../RadioCard.vue';
+
+const selectedOption = ref('round_robin');
+
+const handleSelect = value => {
+  selectedOption.value = value;
+  console.log('Selected:', value);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/AgentManagementPolicy/RadioCard"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Basic Usage">
+      <div class="p-8 bg-n-background space-y-4">
+        <RadioCard
+          id="round_robin"
+          label="Round Robin"
+          description="Distributes conversations evenly among all available agents in a rotating manner"
+          :is-active="selectedOption === 'round_robin'"
+          @select="handleSelect"
+        />
+        <RadioCard
+          id="balanced"
+          label="Balanced Assignment"
+          description="Assigns conversations based on agent workload to maintain balance"
+          :is-active="selectedOption === 'balanced'"
+          @select="handleSelect"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Active State">
+      <div class="p-8 bg-n-background">
+        <RadioCard
+          id="active_option"
+          label="Active Option"
+          description="This option is currently selected and active"
+          is-active
+          @select="handleSelect"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Inactive State">
+      <div class="p-8 bg-n-background">
+        <RadioCard
+          id="inactive_option"
+          label="Inactive Option"
+          description="This option is not selected and can be clicked to activate"
+          is-active
+          @select="handleSelect"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue

@@ -76,8 +76,8 @@ const campaignStatus = computed(() => {
 const inboxName = computed(() => props.inbox?.name || '');
 
 const inboxIcon = computed(() => {
-  const { phone_number: phoneNumber, channel_type: type } = props.inbox;
-  return getInboxIconByType(type, phoneNumber);
+  const { medium, channel_type: type } = props.inbox;
+  return getInboxIconByType(type, medium);
 });
 </script>
 

app/javascript/dashboard/components-next/Campaigns/EmptyState/WhatsAppCampaignEmptyState.vue

@@ -0,0 +1,37 @@
+<script setup>
+import { ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignDialog.vue

@@ -40,9 +40,9 @@ const handleSubmit = campaignDetails => {
 
 <template>
   <div
-    class="w-[25rem] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6 max-h-[85vh] overflow-y-auto"
+    class="w-[25rem] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-n-weak shadow-md flex flex-col gap-6 max-h-[85vh] overflow-y-auto"
   >
-    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+    <h3 class="text-base font-medium text-n-slate-12">
       {{ t(`CAMPAIGN.LIVE_CHAT.CREATE.TITLE`) }}
     </h3>
     <LiveChatCampaignForm

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue

@@ -306,7 +306,7 @@ defineExpose({ prepareCampaignDetails, isSubmitDisabled });
         variant="faded"
         color="slate"
         :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignDialog.vue

@@ -39,9 +39,9 @@ const handleClose = () => emit('close');
 
 <template>
   <div
-    class="w-[25rem] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6"
+    class="w-[25rem] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-n-weak shadow-md flex flex-col gap-6"
   >
-    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+    <h3 class="text-base font-medium text-n-slate-12">
       {{ t(`CAMPAIGN.SMS.CREATE.TITLE`) }}
     </h3>
     <SMSCampaignForm @submit="handleSubmit" @cancel="handleClose" />

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue

@@ -174,7 +174,7 @@ const handleSubmit = async () => {
         color="slate"
         type="button"
         :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/WhatsAppCampaign/WhatsAppCampaignDialog.vue

@@ -0,0 +1,50 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import WhatsAppCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/WhatsAppCampaign/WhatsAppCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONE_OFF,
+    });
+
+    useAlert(t('CAMPAIGN.WHATSAPP.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.WHATSAPP.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+};
+
+const handleClose = () => emit('close');
+</script>
+
+<template>
+  <div
+    class="w-[25rem] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] rounded-xl border border-n-weak shadow-md max-h-[80vh] overflow-y-auto"
+  >
+    <div class="p-6 flex flex-col gap-6">
+      <h3 class="text-base font-medium text-n-slate-12 flex-shrink-0">
+        {{ t(`CAMPAIGN.WHATSAPP.CREATE.TITLE`) }}
+      </h3>
+      <WhatsAppCampaignForm @submit="handleSubmit" @cancel="handleClose" />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/WhatsAppCampaign/WhatsAppCampaignForm.vue

@@ -0,0 +1,266 @@
+<script setup>
+import { reactive, computed, watch, ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import TagMultiSelectComboBox from 'dashboard/components-next/combobox/TagMultiSelectComboBox.vue';
+import WhatsAppTemplateParser from 'dashboard/components-next/whatsapp/WhatsAppTemplateParser.vue';
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  labels: useMapGetter('labels/getLabels'),
+  inboxes: useMapGetter('inboxes/getWhatsAppInboxes'),
+  getFilteredWhatsAppTemplates: useMapGetter(
+    'inboxes/getFilteredWhatsAppTemplates'
+  ),
+};
+
+const initialState = {
+  title: '',
+  inboxId: null,
+  templateId: null,
+  scheduledAt: null,
+  selectedAudience: [],
+};
+
+const state = reactive({ ...initialState });
+const templateParserRef = ref(null);
+
+const rules = {
+  title: { required, minLength: minLength(1) },
+  inboxId: { required },
+  templateId: { required },
+  scheduledAt: { required },
+  selectedAudience: { required },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+
+const currentDateTime = computed(() => {
+  // Added to disable the scheduled at field from being set to the current time
+  const now = new Date();
+  const localTime = new Date(now.getTime() - now.getTimezoneOffset() * 60000);
+  return localTime.toISOString().slice(0, 16);
+});
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const audienceList = computed(() =>
+  mapToOptions(formState.labels.value, 'id', 'title')
+);
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const templateOptions = computed(() => {
+  if (!state.inboxId) return [];
+  const templates = formState.getFilteredWhatsAppTemplates.value(state.inboxId);
+  return templates.map(template => {
+    // Create a more user-friendly label from template name
+    const friendlyName = template.name
+      .replace(/_/g, ' ')
+      .replace(/\b\w/g, l => l.toUpperCase());
+
+    return {
+      value: template.id,
+      label: `${friendlyName} (${template.language || 'en'})`,
+      template: template,
+    };
+  });
+});
+
+const selectedTemplate = computed(() => {
+  if (!state.templateId) return null;
+  return templateOptions.value.find(option => option.value === state.templateId)
+    ?.template;
+});
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.WHATSAPP.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  template: getErrorMessage('templateId', 'TEMPLATE'),
+  scheduledAt: getErrorMessage('scheduledAt', 'SCHEDULED_AT'),
+  audience: getErrorMessage('selectedAudience', 'AUDIENCE'),
+}));
+
+const hasRequiredTemplateParams = computed(() => {
+  return templateParserRef.value?.v$?.$invalid === false || true;
+});
+
+const isSubmitDisabled = computed(
+  () => v$.value.$invalid || !hasRequiredTemplateParams.value
+);
+
+const formatToUTCString = localDateTime =>
+  localDateTime ? new Date(localDateTime).toISOString() : null;
+
+const resetState = () => {
+  Object.assign(state, initialState);
+  v$.value.$reset();
+};
+
+const handleCancel = () => emit('cancel');
+
+const prepareCampaignDetails = () => {
+  // Find the selected template to get its content
+  const currentTemplate = selectedTemplate.value;
+  const parserData = templateParserRef.value;
+
+  // Extract template content - this should be the template message body
+  const templateContent = parserData?.renderedTemplate || '';
+
+  // Prepare template_params object with the same structure as used in contacts
+  const templateParams = {
+    name: currentTemplate?.name || '',
+    namespace: currentTemplate?.namespace || '',
+    category: currentTemplate?.category || 'UTILITY',
+    language: currentTemplate?.language || 'en_US',
+    processed_params: parserData?.processedParams || {},
+  };
+
+  return {
+    title: state.title,
+    message: templateContent,
+    template_params: templateParams,
+    inbox_id: state.inboxId,
+    scheduled_at: formatToUTCString(state.scheduledAt),
+    audience: state.selectedAudience?.map(id => ({
+      id,
+      type: 'Label',
+    })),
+  };
+};
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  resetState();
+  handleCancel();
+};
+
+// Reset template selection when inbox changes
+watch(
+  () => state.inboxId,
+  () => {
+    state.templateId = null;
+  }
+);
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.WHATSAPP.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.WHATSAPP.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.WHATSAPP.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="template" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.WHATSAPP.CREATE.FORM.TEMPLATE.LABEL') }}
+      </label>
+      <ComboBox
+        id="template"
+        v-model="state.templateId"
+        :options="templateOptions"
+        :has-error="!!formErrors.template"
+        :placeholder="t('CAMPAIGN.WHATSAPP.CREATE.FORM.TEMPLATE.PLACEHOLDER')"
+        :message="formErrors.template"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+      <p class="mt-1 text-xs text-n-slate-11">
+        {{ t('CAMPAIGN.WHATSAPP.CREATE.FORM.TEMPLATE.INFO') }}
+      </p>
+    </div>
+
+    <!-- Template Parser -->
+    <WhatsAppTemplateParser
+      v-if="selectedTemplate"
+      ref="templateParserRef"
+      :template="selectedTemplate"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="audience" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.WHATSAPP.CREATE.FORM.AUDIENCE.LABEL') }}
+      </label>
+      <TagMultiSelectComboBox
+        v-model="state.selectedAudience"
+        :options="audienceList"
+        :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.AUDIENCE.LABEL')"
+        :placeholder="t('CAMPAIGN.WHATSAPP.CREATE.FORM.AUDIENCE.PLACEHOLDER')"
+        :has-error="!!formErrors.audience"
+        :message="formErrors.audience"
+        class="[&>div>button]:bg-n-alpha-black2"
+      />
+    </div>
+
+    <Input
+      v-model="state.scheduledAt"
+      :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.SCHEDULED_AT.LABEL')"
+      type="datetime-local"
+      :min="currentDateTime"
+      :placeholder="t('CAMPAIGN.WHATSAPP.CREATE.FORM.SCHEDULED_AT.PLACEHOLDER')"
+      :message="formErrors.scheduledAt"
+      :message-type="formErrors.scheduledAt ? 'error' : 'info'"
+    />
+
+    <div class="flex gap-3 justify-between items-center w-full">
+      <Button
+        variant="faded"
+        color="slate"
+        type="button"
+        :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.BUTTONS.CREATE')"
+        class="w-full"
+        type="submit"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactLabels/ContactLabels.vue

@@ -86,8 +86,8 @@ const handleLabelAction = async ({ value }) => {
   }
 };
 
-const handleRemoveLabel = labelId => {
-  return handleLabelAction({ value: labelId });
+const handleRemoveLabel = label => {
+  return handleLabelAction({ value: label.id });
 };
 
 watch(

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue

@@ -0,0 +1,65 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
+
+defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const [showDeleteSection, toggleDeleteSection] = useToggle();
+const confirmDeleteContactDialogRef = ref(null);
+
+const openConfirmDeleteContactDialog = () => {
+  confirmDeleteContactDialogRef.value?.dialogRef.open();
+};
+</script>
+
+<template>
+  <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
+    <Button
+      :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+      sm
+      link
+      slate
+      class="hover:!no-underline text-n-slate-12"
+      icon="i-lucide-chevron-down"
+      trailing-icon
+      @click="toggleDeleteSection()"
+    />
+
+    <div
+      class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
+      :class="
+        showDeleteSection
+          ? 'grid-rows-[1fr] opacity-100 mt-2'
+          : 'grid-rows-[0fr] opacity-0 mt-0'
+      "
+    >
+      <div class="overflow-hidden min-h-0">
+        <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
+          {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
+            sm
+            ruby
+            link
+            @click="openConfirmDeleteContactDialog()"
+          />
+        </span>
+      </div>
+    </div>
+  </div>
+  <ConfirmContactDeleteDialog
+    ref="confirmDeleteContactDialogRef"
+    :selected-contact="selectedContact"
+  />
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -7,6 +7,7 @@ import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/Contac
 import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Flag from 'dashboard/components-next/flag/Flag.vue';
+import ContactDeleteSection from 'dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue';
 import countries from 'shared/constants/countries';
 
 const props = defineProps({
@@ -16,6 +17,7 @@ const props = defineProps({
   additionalAttributes: { type: Object, default: () => ({}) },
   phoneNumber: { type: String, default: '' },
   thumbnail: { type: String, default: '' },
+  availabilityStatus: { type: String, default: null },
   isExpanded: { type: Boolean, default: false },
   isUpdating: { type: Boolean, default: false },
 });
@@ -91,7 +93,14 @@ const onClickViewDetails = () => emit('showContact', props.id);
 <template>
   <CardLayout :key="id" layout="row">
     <div class="flex items-center justify-start flex-1 gap-4">
-      <Avatar :name="name" :src="thumbnail" :size="48" rounded-full />
+      <Avatar
+        :name="name"
+        :src="thumbnail"
+        :size="48"
+        :status="availabilityStatus"
+        hide-offline-status
+        rounded-full
+      />
       <div class="flex flex-col gap-0.5 flex-1">
         <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
           <span class="text-base font-medium truncate text-n-slate-12">
@@ -149,15 +158,15 @@ const onClickViewDetails = () => emit('showContact', props.id);
     />
 
     <template #after>
-      <transition
-        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
-        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
-        enter-from-class="overflow-hidden opacity-0 max-h-0"
-        enter-to-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
-        leave-from-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
-        leave-to-class="overflow-hidden opacity-0 max-h-0"
+      <div
+        class="transition-all duration-500 ease-in-out grid overflow-hidden"
+        :class="
+          isExpanded
+            ? 'grid-rows-[1fr] opacity-100'
+            : 'grid-rows-[0fr] opacity-0'
+        "
       >
-        <div v-show="isExpanded" class="w-full">
+        <div class="overflow-hidden">
           <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
             <ContactsForm
               ref="contactsFormRef"
@@ -176,8 +185,14 @@ const onClickViewDetails = () => emit('showContact', props.id);
               />
             </div>
           </div>
+          <ContactDeleteSection
+            :selected-contact="{
+              id: props.id,
+              name: props.name,
+            }"
+          />
         </div>
-      </transition>
+      </div>
     </template>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/Contacts/ContactsDetailsLayout.vue

@@ -1,11 +1,13 @@
 <script setup>
-import { computed, useSlots } from 'vue';
+import { computed, useSlots, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useRoute } from 'vue-router';
+import { vOnClickOutside } from '@vueuse/components';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
 import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
+import VoiceCallButton from 'dashboard/components-next/Contacts/VoiceCallButton.vue';
 
 const props = defineProps({
   selectedContact: {
@@ -24,6 +26,8 @@ const { t } = useI18n();
 const slots = useSlots();
 const route = useRoute();
 
+const isContactSidebarOpen = ref(false);
+
 const contactId = computed(() => route.params.contactId);
 
 const selectedContactName = computed(() => {
@@ -56,6 +60,15 @@ const handleBreadcrumbClick = () => {
 const toggleBlock = () => {
   emit('toggleBlock', isContactBlocked.value);
 };
+
+const handleConversationSidebarToggle = () => {
+  isContactSidebarOpen.value = !isContactSidebarOpen.value;
+};
+
+const closeMobileSidebar = () => {
+  if (!isContactSidebarOpen.value) return;
+  isContactSidebarOpen.value = false;
+};
 </script>
 
 <template>
@@ -67,7 +80,9 @@ const toggleBlock = () => {
     >
       <header class="sticky top-0 z-10 px-6 3xl:px-0">
         <div class="w-full mx-auto max-w-[40.625rem]">
-          <div class="flex items-center justify-between w-full h-20 gap-2">
+          <div
+            class="flex flex-col xs:flex-row items-start xs:items-center justify-between w-full py-7 gap-2"
+          >
             <Breadcrumb
               :items="breadcrumbItems"
               @click="handleBreadcrumbClick"
@@ -85,6 +100,11 @@ const toggleBlock = () => {
                 :disabled="isUpdating"
                 @click="toggleBlock"
               />
+              <VoiceCallButton
+                :phone="selectedContact?.phoneNumber"
+                :label="$t('CONTACT_PANEL.CALL')"
+                size="sm"
+              />
               <ComposeConversation :contact-id="contactId">
                 <template #trigger="{ toggle }">
                   <Button
@@ -105,11 +125,65 @@ const toggleBlock = () => {
       </main>
     </div>
 
+    <!-- Desktop sidebar -->
     <div
       v-if="slots.sidebar"
-      class="overflow-y-auto justify-end min-w-52 w-full py-6 max-w-md border-l border-n-weak bg-n-solid-2"
+      class="hidden lg:block overflow-y-auto justify-end min-w-52 w-full py-6 max-w-md border-l border-n-weak bg-n-solid-2"
     >
       <slot name="sidebar" />
     </div>
+
+    <!-- Mobile sidebar container -->
+    <div
+      v-if="slots.sidebar"
+      class="lg:hidden fixed top-0 ltr:right-0 rtl:left-0 h-full z-50 flex justify-end transition-all duration-200 ease-in-out"
+      :class="isContactSidebarOpen ? 'w-full' : 'w-16'"
+    >
+      <!-- Toggle button -->
+      <div
+        v-on-click-outside="[
+          closeMobileSidebar,
+          { ignore: ['#contact-sidebar-content'] },
+        ]"
+        class="flex items-start p-1 w-fit h-fit relative order-1 xs:top-24 top-28 transition-all bg-n-solid-2 border border-n-weak duration-500 ease-in-out"
+        :class="[
+          isContactSidebarOpen
+            ? 'justify-end ltr:rounded-l-full rtl:rounded-r-full ltr:rounded-r-none rtl:rounded-l-none'
+            : 'justify-center rounded-full ltr:mr-6 rtl:ml-6',
+        ]"
+      >
+        <Button
+          ghost
+          slate
+          sm
+          class="!rounded-full rtl:rotate-180"
+          :class="{ 'bg-n-alpha-2': isContactSidebarOpen }"
+          :icon="
+            isContactSidebarOpen
+              ? 'i-lucide-panel-right-close'
+              : 'i-lucide-panel-right-open'
+          "
+          data-contact-sidebar-toggle
+          @click="handleConversationSidebarToggle"
+        />
+      </div>
+
+      <Transition
+        enter-active-class="transition-transform duration-200 ease-in-out"
+        leave-active-class="transition-transform duration-200 ease-in-out"
+        enter-from-class="ltr:translate-x-full rtl:-translate-x-full"
+        enter-to-class="ltr:translate-x-0 rtl:-translate-x-0"
+        leave-from-class="ltr:translate-x-0 rtl:-translate-x-0"
+        leave-to-class="ltr:translate-x-full rtl:-translate-x-full"
+      >
+        <div
+          v-if="isContactSidebarOpen"
+          id="contact-sidebar-content"
+          class="order-2 w-[85%] sm:w-[50%] bg-n-solid-2 ltr:border-l rtl:border-r border-n-weak overflow-y-auto py-6 shadow-lg"
+        >
+          <slot name="sidebar" />
+        </div>
+      </Transition>
+    </div>
   </section>
 </template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue

@@ -47,11 +47,7 @@ defineExpose({ dialogRef });
     ref="dialogRef"
     type="alert"
     :title="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.TITLE')"
-    :description="
-      t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION', {
-        contactName: props.selectedContact.name,
-      })
-    "
+    :description="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION')"
     :confirm-button-label="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.CONFIRM')"
     @confirm="handleDialogConfirm"
   />

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue

@@ -218,10 +218,13 @@ const resetForm = () => {
   Object.assign(state, defaultState);
 };
 
-watch(() => props.contactData, prepareStateBasedOnProps, {
-  immediate: true,
-  deep: true,
-});
+watch(
+  () => props.contactData?.id,
+  id => {
+    if (id) prepareStateBasedOnProps();
+  },
+  { immediate: true }
+);
 
 // Expose state to parent component for avatar upload
 defineExpose({

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue

@@ -7,42 +7,16 @@ import ContactMoreActions from './components/ContactMoreActions.vue';
 import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
 
 defineProps({
-  showSearch: {
-    type: Boolean,
-    default: true,
-  },
-  searchValue: {
-    type: String,
-    default: '',
-  },
-  headerTitle: {
-    type: String,
-    required: true,
-  },
-  buttonLabel: {
-    type: String,
-    default: '',
-  },
-  activeSort: {
-    type: String,
-    default: 'last_activity_at',
-  },
-  activeOrdering: {
-    type: String,
-    default: '',
-  },
-  isSegmentsView: {
-    type: Boolean,
-    default: false,
-  },
-  hasActiveFilters: {
-    type: Boolean,
-    default: false,
-  },
-  isLabelView: {
-    type: Boolean,
-    default: false,
-  },
+  showSearch: { type: Boolean, default: true },
+  searchValue: { type: String, default: '' },
+  headerTitle: { type: String, required: true },
+  buttonLabel: { type: String, default: '' },
+  activeSort: { type: String, default: 'last_activity_at' },
+  activeOrdering: { type: String, default: '' },
+  isSegmentsView: { type: Boolean, default: false },
+  hasActiveFilters: { type: Boolean, default: false },
+  isLabelView: { type: Boolean, default: false },
+  isActiveView: { type: Boolean, default: false },
 });
 
 const emit = defineEmits([
@@ -60,13 +34,13 @@ const emit = defineEmits([
 <template>
   <header class="sticky top-0 z-10">
     <div
-      class="flex items-center justify-between w-full h-20 px-6 gap-2 mx-auto max-w-[60rem]"
+      class="flex items-start sm:items-center justify-between w-full py-6 px-6 gap-2 mx-auto max-w-[60rem]"
     >
       <span class="text-xl font-medium truncate text-n-slate-12">
         {{ headerTitle }}
       </span>
-      <div class="flex items-center flex-shrink-0 gap-4">
-        <div v-if="showSearch" class="flex items-center gap-2">
+      <div class="flex items-center flex-col sm:flex-row flex-shrink-0 gap-4">
+        <div v-if="showSearch" class="flex items-center gap-2 w-full">
           <Input
             :model-value="searchValue"
             type="search"
@@ -74,6 +48,7 @@ const emit = defineEmits([
             :custom-input-class="[
               'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
             ]"
+            class="w-full"
             @input="emit('search', $event.target.value)"
           >
             <template #prefix>
@@ -84,59 +59,66 @@ const emit = defineEmits([
             </template>
           </Input>
         </div>
-        <div class="flex items-center gap-2">
-          <div v-if="!isLabelView" class="relative">
+        <div class="flex items-center flex-shrink-0 gap-4">
+          <div class="flex items-center gap-2">
+            <div v-if="!isLabelView && !isActiveView" class="relative">
+              <Button
+                id="toggleContactsFilterButton"
+                :icon="
+                  isSegmentsView ? 'i-lucide-pen-line' : 'i-lucide-list-filter'
+                "
+                color="slate"
+                size="sm"
+                class="relative w-8"
+                variant="ghost"
+                @click="emit('filter')"
+              >
+                <div
+                  v-if="hasActiveFilters && !isSegmentsView"
+                  class="absolute top-0 right-0 w-2 h-2 rounded-full bg-n-brand"
+                />
+              </Button>
+              <slot name="filter" />
+            </div>
             <Button
-              id="toggleContactsFilterButton"
-              :icon="
-                isSegmentsView ? 'i-lucide-pen-line' : 'i-lucide-list-filter'
+              v-if="
+                hasActiveFilters &&
+                !isSegmentsView &&
+                !isLabelView &&
+                !isActiveView
               "
+              icon="i-lucide-save"
               color="slate"
               size="sm"
-              class="relative w-8"
               variant="ghost"
-              @click="emit('filter')"
-            >
-              <div
-                v-if="hasActiveFilters && !isSegmentsView"
-                class="absolute top-0 right-0 w-2 h-2 rounded-full bg-n-brand"
-              />
-            </Button>
-            <slot name="filter" />
+              @click="emit('createSegment')"
+            />
+            <Button
+              v-if="isSegmentsView && !isLabelView && !isActiveView"
+              icon="i-lucide-trash"
+              color="slate"
+              size="sm"
+              variant="ghost"
+              @click="emit('deleteSegment')"
+            />
+            <ContactSortMenu
+              :active-sort="activeSort"
+              :active-ordering="activeOrdering"
+              @update:sort="emit('update:sort', $event)"
+            />
+            <ContactMoreActions
+              @add="emit('add')"
+              @import="emit('import')"
+              @export="emit('export')"
+            />
           </div>
-          <Button
-            v-if="hasActiveFilters && !isSegmentsView && !isLabelView"
-            icon="i-lucide-save"
-            color="slate"
-            size="sm"
-            variant="ghost"
-            @click="emit('createSegment')"
-          />
-          <Button
-            v-if="isSegmentsView && !isLabelView"
-            icon="i-lucide-trash"
-            color="slate"
-            size="sm"
-            variant="ghost"
-            @click="emit('deleteSegment')"
-          />
-          <ContactSortMenu
-            :active-sort="activeSort"
-            :active-ordering="activeOrdering"
-            @update:sort="emit('update:sort', $event)"
-          />
-          <ContactMoreActions
-            @add="emit('add')"
-            @import="emit('import')"
-            @export="emit('export')"
-          />
+          <div class="w-px h-4 bg-n-strong" />
+          <ComposeConversation>
+            <template #trigger="{ toggle }">
+              <Button :label="buttonLabel" size="sm" @click="toggle" />
+            </template>
+          </ComposeConversation>
         </div>
-        <div class="w-px h-4 bg-n-strong" />
-        <ComposeConversation>
-          <template #trigger="{ toggle }">
-            <Button :label="buttonLabel" size="sm" @click="toggle" />
-          </template>
-        </ComposeConversation>
       </div>
     </div>
   </header>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue

@@ -36,6 +36,7 @@ const props = defineProps({
   activeSegment: { type: Object, default: null },
   hasAppliedFilters: { type: Boolean, default: false },
   isLabelView: { type: Boolean, default: false },
+  isActiveView: { type: Boolean, default: false },
 });
 
 const emit = defineEmits([
@@ -61,6 +62,7 @@ const segmentsQuery = ref({});
 
 const appliedFilters = useMapGetter('contacts/getAppliedContactFiltersV4');
 const contactAttributes = useMapGetter('attributes/getContactAttributes');
+const labels = useMapGetter('labels/getLabels');
 const hasActiveSegments = computed(
   () => props.activeSegment && props.segmentsId !== 0
 );
@@ -214,6 +216,7 @@ const setParamsForEditSegmentModal = () => {
     countries,
     filterTypes: contactFilterItems,
     allCustomAttributes: useSnakeCase(contactAttributes.value),
+    labels: labels.value || [],
   };
 };
 
@@ -277,6 +280,7 @@ defineExpose({
     :header-title="headerTitle"
     :is-segments-view="hasActiveSegments"
     :is-label-view="isLabelView"
+    :is-active-view="isActiveView"
     :has-active-filters="hasAppliedFilters"
     :button-label="t('CONTACTS_LAYOUT.HEADER.MESSAGE_BUTTON')"
     @search="emit('search', $event)"
@@ -289,17 +293,20 @@ defineExpose({
     @delete-segment="openDeleteSegmentDialog"
   >
     <template #filter>
-      <ContactsFilter
-        v-if="showFiltersModal"
-        v-model="appliedFilter"
-        :segment-name="activeSegmentName"
-        :is-segment-view="hasActiveSegments"
-        class="absolute mt-1 ltr:right-0 rtl:left-0 top-full"
-        @apply-filter="onApplyFilter"
-        @update-segment="onUpdateSegment"
-        @close="closeAdvanceFiltersModal"
-        @clear-filters="clearFilters"
-      />
+      <div
+        class="absolute mt-1 ltr:-right-52 rtl:-left-52 sm:ltr:right-0 sm:rtl:left-0 top-full"
+      >
+        <ContactsFilter
+          v-if="showFiltersModal"
+          v-model="appliedFilter"
+          :segment-name="activeSegmentName"
+          :is-segment-view="hasActiveSegments"
+          @apply-filter="onApplyFilter"
+          @update-segment="onUpdateSegment"
+          @close="closeAdvanceFiltersModal"
+          @clear-filters="clearFilters"
+        />
+      </div>
     </template>
   </ContactsHeader>
 

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactSortMenu.vue

@@ -105,7 +105,7 @@ const handleOrderChange = value => {
     <div
       v-if="isMenuOpen"
       v-on-clickaway="() => (isMenuOpen = false)"
-      class="absolute top-full mt-1 ltr:right-0 rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
+      class="absolute top-full mt-1 ltr:-right-32 rtl:-left-32 sm:ltr:right-0 sm:rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
     >
       <div class="flex items-center justify-between gap-2">
         <span class="text-sm text-n-slate-12">

app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue

@@ -6,7 +6,7 @@ import ContactListHeaderWrapper from 'dashboard/components-next/Contacts/Contact
 import ContactsActiveFiltersPreview from 'dashboard/components-next/Contacts/ContactsHeader/components/ContactsActiveFiltersPreview.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
 
-defineProps({
+const props = defineProps({
   searchValue: { type: String, default: '' },
   headerTitle: { type: String, default: '' },
   showPaginationFooter: { type: Boolean, default: true },
@@ -37,10 +37,23 @@ const isNotSegmentView = computed(() => {
   return route.name !== 'contacts_dashboard_segments_index';
 });
 
+const isActiveView = computed(() => {
+  return route.name === 'contacts_dashboard_active';
+});
+
 const isLabelView = computed(
   () => route.name === 'contacts_dashboard_labels_index'
 );
 
+const showActiveFiltersPreview = computed(() => {
+  return (
+    (props.hasAppliedFilters || !isNotSegmentView.value) &&
+    !props.isFetchingList &&
+    !isLabelView.value &&
+    !isActiveView.value
+  );
+});
+
 const updateCurrentPage = page => {
   emit('update:currentPage', page);
 };
@@ -57,7 +70,7 @@ const openFilter = () => {
     <div class="flex flex-col w-full h-full transition-all duration-300">
       <ContactListHeaderWrapper
         ref="contactListHeaderWrapper"
-        :show-search="isNotSegmentView"
+        :show-search="isNotSegmentView && !isActiveView"
         :search-value="searchValue"
         :active-sort="activeSort"
         :active-ordering="activeOrdering"
@@ -66,6 +79,7 @@ const openFilter = () => {
         :segments-id="segmentsId"
         :has-applied-filters="hasAppliedFilters"
         :is-label-view="isLabelView"
+        :is-active-view="isActiveView"
         @update:sort="emit('update:sort', $event)"
         @search="emit('search', $event)"
         @apply-filter="emit('applyFilter', $event)"
@@ -74,11 +88,7 @@ const openFilter = () => {
       <main class="flex-1 overflow-y-auto">
         <div class="w-full mx-auto max-w-[60rem]">
           <ContactsActiveFiltersPreview
-            v-if="
-              (hasAppliedFilters || !isNotSegmentView) &&
-              !isFetchingList &&
-              !isLabelView
-            "
+            v-if="showActiveFiltersPreview"
             :active-segment="activeSegment"
             @clear-filters="emit('clearFilters')"
             @open-filter="openFilter"
@@ -86,10 +96,7 @@ const openFilter = () => {
           <slot name="default" />
         </div>
       </main>
-      <footer
-        v-if="showPaginationFooter"
-        class="sticky bottom-0 z-10 px-4 pb-4"
-      >
+      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-0 px-4 pb-4">
         <PaginationFooter
           current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
           :current-page="currentPage"

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactMerge.vue

@@ -130,7 +130,7 @@ const onMergeContacts = async () => {
         variant="faded"
         color="slate"
         :label="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
         @click="resetState"
       />
       <Button

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue

@@ -87,8 +87,10 @@ useKeyboardEvents(keyboardEvents);
       <ContactNoteItem
         v-for="note in notes"
         :key="note.id"
+        class="mx-6 py-4"
         :note="note"
         :written-by="getWrittenBy(note)"
+        allow-delete
         @delete="onDelete"
       />
     </div>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue

@@ -1,6 +1,8 @@
 <script setup>
+import { useTemplateRef, onMounted, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useToggle } from '@vueuse/core';
 import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
@@ -14,39 +16,63 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  allowDelete: {
+    type: Boolean,
+    default: false,
+  },
+  collapsible: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits(['delete']);
-
+const noteContentRef = useTemplateRef('noteContentRef');
+const needsCollapse = ref(false);
+const [isExpanded, toggleExpanded] = useToggle();
 const { t } = useI18n();
 const { formatMessage } = useMessageFormatter();
 
 const handleDelete = () => {
   emit('delete', props.note.id);
 };
+
+onMounted(() => {
+  if (props.collapsible) {
+    // Check if content height exceeds approximately 4 lines
+    // Assuming line height is ~1.625 and font size is ~14px
+    const threshold = 14 * 1.625 * 4; // ~84px
+    needsCollapse.value = noteContentRef.value?.clientHeight > threshold;
+  }
+});
 </script>
 
 <template>
-  <div
-    class="flex flex-col gap-2 py-2 mx-6 border-b border-n-strong group/note"
-  >
-    <div class="flex items-center justify-between">
-      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
+  <div class="flex flex-col gap-2 border-b border-n-strong group/note">
+    <div class="flex items-center justify-between gap-2">
+      <div class="flex items-center gap-1.5 min-w-0">
         <Avatar
           :name="note?.user?.name || 'Bot'"
-          :src="note?.user?.thumbnail || '/assets/images/chatwoot_bot.png'"
+          :src="
+            note?.user?.name
+              ? note?.user?.thumbnail
+              : '/assets/images/chatwoot_bot.png'
+          "
           :size="16"
           rounded-full
         />
         <div class="min-w-0 truncate">
           <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
-            <span class="font-medium">{{ writtenBy }}</span>
+            <span class="font-medium text-n-slate-12">{{ writtenBy }}</span>
             {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
-            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+            <span class="font-medium text-n-slate-12">
+              {{ dynamicTime(note.createdAt) }}
+            </span>
           </span>
         </div>
       </div>
       <Button
+        v-if="allowDelete"
         variant="faded"
         color="ruby"
         size="xs"
@@ -56,8 +82,28 @@ const handleDelete = () => {
       />
     </div>
     <p
+      ref="noteContentRef"
       v-dompurify-html="formatMessage(note.content || '')"
-      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      class="mb-0 prose-sm prose-p:text-sm prose-p:leading-relaxed prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      :class="{
+        'line-clamp-4': collapsible && !isExpanded && needsCollapse,
+      }"
     />
+    <p v-if="collapsible && needsCollapse">
+      <Button
+        variant="faded"
+        color="blue"
+        size="xs"
+        :icon="isExpanded ? 'i-lucide-chevron-up' : 'i-lucide-chevron-down'"
+        @click="() => toggleExpanded()"
+      >
+        <template v-if="isExpanded">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.COLLAPSE') }}
+        </template>
+        <template v-else>
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.EXPAND') }}
+        </template>
+      </Button>
+    </p>
   </div>
 </template>

app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js

@@ -4,8 +4,8 @@ export default [
       city: 'Los Angeles',
       country: 'United States',
       description:
-        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Chatwoot.",
-      companyName: 'Chatwoot',
+        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Lumora.",
+      companyName: 'Lumora',
       countryCode: 'US',
       socialProfiles: {
         github: 'candice-dev',
@@ -16,7 +16,7 @@ export default [
       },
     },
     availabilityStatus: 'offline',
-    email: 'candice.matherson@chatwoot.com',
+    email: 'candice.matherson@lumora.com',
     id: 22,
     name: 'Candice Matherson',
     phoneNumber: '+14155552671',

app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue

@@ -71,6 +71,7 @@ const toggleExpanded = id => {
       :thumbnail="contact.thumbnail"
       :phone-number="contact.phoneNumber"
       :additional-attributes="contact.additionalAttributes"
+      :availability-status="contact.availabilityStatus"
       :is-expanded="expandedCardId === contact.id"
       :is-updating="isUpdating"
       @toggle="toggleExpanded(contact.id)"

app/javascript/dashboard/components-next/Contacts/VoiceCallButton.vue

@@ -0,0 +1,91 @@
+<script setup>
+import { computed, ref, useAttrs } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+import { INBOX_TYPES } from 'dashboard/helper/inbox';
+import { useAlert } from 'dashboard/composables';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  phone: { type: String, default: '' },
+  label: { type: String, default: '' },
+  icon: { type: [String, Object, Function], default: '' },
+  size: { type: String, default: 'sm' },
+  tooltipLabel: { type: String, default: '' },
+});
+
+defineOptions({ inheritAttrs: false });
+const attrs = useAttrs();
+
+const { t } = useI18n();
+
+const inboxesList = useMapGetter('inboxes/getInboxes');
+const voiceInboxes = computed(() =>
+  (inboxesList.value || []).filter(
+    inbox => inbox.channel_type === INBOX_TYPES.VOICE
+  )
+);
+const hasVoiceInboxes = computed(() => voiceInboxes.value.length > 0);
+
+// Unified behavior: hide when no phone
+const shouldRender = computed(() => hasVoiceInboxes.value && !!props.phone);
+
+const dialogRef = ref(null);
+
+const onClick = () => {
+  if (voiceInboxes.value.length > 1) {
+    dialogRef.value?.open();
+    return;
+  }
+  useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
+};
+
+const onPickInbox = () => {
+  // Placeholder until actual call wiring happens
+  useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
+  dialogRef.value?.close();
+};
+</script>
+
+<template>
+  <span class="contents">
+    <Button
+      v-if="shouldRender"
+      v-tooltip.top-end="tooltipLabel || null"
+      v-bind="attrs"
+      :label="label"
+      :icon="icon"
+      :size="size"
+      @click="onClick"
+    />
+
+    <Dialog
+      v-if="shouldRender && voiceInboxes.length > 1"
+      ref="dialogRef"
+      :title="$t('CONTACT_PANEL.VOICE_INBOX_PICKER.TITLE')"
+      show-cancel-button
+      :show-confirm-button="false"
+      width="md"
+    >
+      <div class="flex flex-col gap-2">
+        <button
+          v-for="inbox in voiceInboxes"
+          :key="inbox.id"
+          type="button"
+          class="flex items-center justify-between w-full px-4 py-2 text-left rounded-lg hover:bg-n-alpha-2"
+          @click="onPickInbox(inbox)"
+        >
+          <div class="flex items-center gap-2">
+            <span class="i-ri-phone-fill text-n-slate-10" />
+            <span class="text-sm text-n-slate-12">{{ inbox.name }}</span>
+          </div>
+          <span v-if="inbox.phone_number" class="text-xs text-n-slate-10">
+            {{ inbox.phone_number }}
+          </span>
+        </button>
+      </div>
+    </Dialog>
+  </span>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreview.vue

@@ -47,6 +47,7 @@ const unreadMessagesCount = computed(() => {
     </p>
     <div class="flex items-center flex-shrink-0 gap-2 pb-2">
       <Avatar
+        v-if="assignee.name"
         :name="assignee.name"
         :src="assignee.thumbnail"
         :size="20"

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreviewWithMeta.vue

@@ -96,6 +96,7 @@ defineExpose({
         />
       </div>
       <Avatar
+        v-if="assignee.name"
         :name="assignee.name"
         :src="assignee.thumbnail"
         :size="20"

app/javascript/dashboard/components-next/Conversation/ConversationCard/ConversationCard.vue

@@ -48,8 +48,8 @@ const inbox = computed(() => props.stateInbox);
 const inboxName = computed(() => inbox.value?.name);
 
 const inboxIcon = computed(() => {
-  const { phoneNumber, channelType } = inbox.value;
-  return getInboxIconByType(channelType, phoneNumber);
+  const { channelType, medium } = inbox.value;
+  return getInboxIconByType(channelType, medium);
 });
 
 const lastActivityAt = computed(() => {

app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue

@@ -0,0 +1,87 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+import { useUISettings } from 'dashboard/composables/useUISettings';
+import { computed } from 'vue';
+import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+
+const { updateUISettings } = useUISettings();
+
+const currentAccountId = useMapGetter('getCurrentAccountId');
+const isFeatureEnabledonAccount = useMapGetter(
+  'accounts/isFeatureEnabledonAccount'
+);
+
+const showCopilotTab = computed(() =>
+  isFeatureEnabledonAccount.value(currentAccountId.value, FEATURE_FLAGS.CAPTAIN)
+);
+
+const { uiSettings } = useUISettings();
+const isContactSidebarOpen = computed(
+  () => uiSettings.value.is_contact_sidebar_open
+);
+const isCopilotPanelOpen = computed(
+  () => uiSettings.value.is_copilot_panel_open
+);
+
+const toggleConversationSidebarToggle = () => {
+  updateUISettings({
+    is_contact_sidebar_open: !isContactSidebarOpen.value,
+    is_copilot_panel_open: false,
+  });
+};
+
+const handleConversationSidebarToggle = () => {
+  updateUISettings({
+    is_contact_sidebar_open: true,
+    is_copilot_panel_open: false,
+  });
+};
+
+const handleCopilotSidebarToggle = () => {
+  updateUISettings({
+    is_contact_sidebar_open: false,
+    is_copilot_panel_open: true,
+  });
+};
+
+const keyboardEvents = {
+  'Alt+KeyO': {
+    action: toggleConversationSidebarToggle,
+  },
+};
+useKeyboardEvents(keyboardEvents);
+</script>
+
+<template>
+  <div
+    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2 border border-n-weak rounded-full gap-2 p-1"
+  >
+    <Button
+      v-tooltip.top="$t('CONVERSATION.SIDEBAR.CONTACT')"
+      ghost
+      slate
+      sm
+      class="!rounded-full"
+      :class="{
+        'bg-n-alpha-2': isContactSidebarOpen,
+      }"
+      icon="i-ph-user-bold"
+      @click="handleConversationSidebarToggle"
+    />
+    <Button
+      v-if="showCopilotTab"
+      v-tooltip.bottom="$t('CONVERSATION.SIDEBAR.COPILOT')"
+      ghost
+      slate
+      class="!rounded-full"
+      :class="{
+        'bg-n-alpha-2 !text-n-iris-9': isCopilotPanelOpen,
+      }"
+      sm
+      icon="i-woot-captain"
+      @click="handleCopilotSidebarToggle"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -4,38 +4,14 @@ import { computed, ref, watch, useSlots } from 'vue';
 import WootEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 
 const props = defineProps({
-  modelValue: {
-    type: String,
-    default: '',
-  },
-  label: {
-    type: String,
-    default: '',
-  },
-  placeholder: {
-    type: String,
-    default: '',
-  },
-  focusOnMount: {
-    type: Boolean,
-    default: false,
-  },
-  maxLength: {
-    type: Number,
-    default: 200,
-  },
-  showCharacterCount: {
-    type: Boolean,
-    default: true,
-  },
-  disabled: {
-    type: Boolean,
-    default: false,
-  },
-  message: {
-    type: String,
-    default: '',
-  },
+  modelValue: { type: String, default: '' },
+  label: { type: String, default: '' },
+  placeholder: { type: String, default: '' },
+  focusOnMount: { type: Boolean, default: false },
+  maxLength: { type: Number, default: 200 },
+  showCharacterCount: { type: Boolean, default: true },
+  disabled: { type: Boolean, default: false },
+  message: { type: String, default: '' },
   messageType: {
     type: String,
     default: 'info',
@@ -43,6 +19,8 @@ const props = defineProps({
   },
   enableVariables: { type: Boolean, default: false },
   enableCannedResponses: { type: Boolean, default: true },
+  enabledMenuOptions: { type: Array, default: () => [] },
+  enableCaptainTools: { type: Boolean, default: false },
 });
 
 const emit = defineEmits(['update:modelValue']);
@@ -58,7 +36,7 @@ const messageClass = computed(() => {
     case 'error':
       return 'text-n-ruby-9 dark:text-n-ruby-9';
     case 'success':
-      return 'text-green-500 dark:text-green-400';
+      return 'text-n-teal-10 dark:text-n-teal-10';
     default:
       return 'text-n-slate-11 dark:text-n-slate-11';
   }
@@ -120,6 +98,8 @@ watch(
         :disabled="disabled"
         :enable-variables="enableVariables"
         :enable-canned-responses="enableCannedResponses"
+        :enabled-menu-options="enabledMenuOptions"
+        :enable-captain-tools="enableCaptainTools"
         @input="handleInput"
         @focus="handleFocus"
         @blur="handleBlur"

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -35,12 +35,12 @@ defineProps({
         <div class="flex flex-col items-center justify-center gap-6">
           <div class="flex flex-col items-center justify-center gap-3">
             <h2
-              class="text-3xl font-medium text-center text-slate-900 dark:text-white font-interDisplay"
+              class="text-3xl font-medium text-center text-n-slate-12 font-interDisplay"
             >
               {{ title }}
             </h2>
             <p
-              class="max-w-xl text-base text-center text-slate-600 dark:text-slate-300 font-interDisplay tracking-[0.3px]"
+              class="max-w-xl text-base text-center text-n-slate-11 font-interDisplay tracking-[0.3px]"
             >
               {{ subtitle }}
             </p>

app/javascript/dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.story.vue

@@ -70,7 +70,7 @@ const category = {
       <div
         v-for="(article, index) in articles"
         :key="index"
-        class="px-20 py-4 bg-white dark:bg-slate-900"
+        class="px-20 py-4 bg-n-background"
       >
         <ArticleCard
           :id="article.id"

app/javascript/dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.story.vue

@@ -32,7 +32,7 @@ const categories = [
       <div
         v-for="(category, index) in categories"
         :key="index"
-        class="px-20 py-4 bg-white dark:bg-slate-900"
+        class="px-20 py-4 bg-n-background"
       >
         <CategoryCard
           :id="category.id"