chore: Update translations (#14276)

Co-authored-by: Sojan Jose <sojan@pepalo.com>

config/locales/am.yml

@@ -50,6 +50,8 @@ am:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ am:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ am:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ am:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ am:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ am:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ am:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ am:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ar.yml

@@ -50,6 +50,8 @@ ar:
       email_already_exists: 'لقد قمت بالفعل بتسجيل حساب سابقاً بالعنوان %{email}'
       invalid_params: 'غير صالح، الرجاء التحقق من خانات التسجيل وحاول مرة أخرى'
       failed: فشلت عملية التسجيل
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ar:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: الرجاء التحقق من اتصال الشبكة وعنوان IMAP ثم حاول مرة أخرى.
@@ -229,6 +240,10 @@ ar:
       deleted: تم حذف هذه الرسالة
       whatsapp:
         list_button_label: 'اختر عنصر'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'رمز الخطأ: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ar:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ar:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'إنشاء مشكلات في Linear مباشرة من نافذة المحادثة الخاصة بك. بدلاً من ذلك، قم بربط مشكلات Linear القائمة من أجل عملية تتبع أكثر تبسيطاً وكفاءة.'
+      attachment_link_title: 'محادثة (#%{conversation_id}) مع %{name}'
     notion:
       name: 'نوشن'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ar:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -490,6 +512,12 @@ ar:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'اللغة غير متوفرة في هذه البوابة'
+      category_not_found: 'التصنيف غير موجود في هذه البوابة'
+      no_articles_found: 'لا يوجد مقالات حتى يتم معالجتها'
+      invalid_status: 'قيمة الحالة غير صالحة'
     send_instructions:
       email_required: 'البريد الإلكتروني مطلوب'
       invalid_email_format: 'Invalid email format'
@@ -498,3 +526,9 @@ ar:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'لم يتم العثور على المستخدم.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/az.yml

@@ -50,6 +50,8 @@ az:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ az:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ az:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ az:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ az:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ az:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ az:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ az:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/bg.yml

@@ -50,6 +50,8 @@ bg:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ bg:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ bg:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ bg:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ bg:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ bg:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ bg:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ bg:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/bn.yml

@@ -50,6 +50,8 @@ bn:
       email_already_exists: 'আপনি ইতিমধ্যে %{email} দিয়ে একটি অ্যাকাউন্ট তৈরি করেছেন'
       invalid_params: 'অবৈধ, অনুগ্রহ করে সাইনআপের তথ্য যাচাই করুন এবং আবার চেষ্টা করুন'
       failed: সাইন আপ ব্যর্থ হয়েছে
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: অ্যাসাইনমেন্ট নীতি পাওয়া যায়নি
     attachments:
@@ -100,6 +102,15 @@ bn:
       reauthorization:
         generic: 'WhatsApp পুনরায় অনুমোদন করতে ব্যর্থ হয়েছে। অনুগ্রহ করে আবার চেষ্টা করুন।.'
         not_supported: 'এই ধরনের WhatsApp চ্যানেলের জন্য পুনরায় অনুমোদন সমর্থিত নয়।.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: অনুগ্রহ করে নেটওয়ার্ক সংযোগ, IMAP ঠিকানা যাচাই করুন এবং আবার চেষ্টা করুন।.
@@ -229,6 +240,10 @@ bn:
       deleted: এই বার্তাটি মুছে ফেলা হয়েছে
       whatsapp:
         list_button_label: 'একটি আইটেম নির্বাচন করুন'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'ত্রুটি কোড: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ bn:
         issue_created: 'Linear ইস্যু %{issue_id} তৈরি করেছেন %{user_name}'
         issue_linked: 'Linear ইস্যু %{issue_id} লিঙ্ক করেছেন %{user_name}'
         issue_unlinked: 'Linear ইস্যু %{issue_id} আনলিঙ্ক করেছেন %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'বাহ্যিক বার্তা পাঠানোর সীমাবদ্ধতার কারণে CSAT জরিপ পাঠানো হয়নি'
       auto_resolve:
@@ -337,6 +355,7 @@ bn:
       name: 'লিনিয়ার'
       short_description: 'কথোপকথন থেকে সরাসরি Linear ইস্যু তৈরি ও সংযুক্ত করুন।.'
       description: 'আপনার কথোপকথনের উইন্ডো থেকেই সরাসরি Linear-এ ইস্যু তৈরি করুন। বিকল্পভাবে, বিদ্যমান Linear ইস্যুগুলিকে সংযুক্ত করুন আরও সহজ ও কার্যকর ইস্যু ট্র্যাকিংয়ের জন্য।.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'ডাটাবেস, ডকুমেন্ট এবং পেজগুলো সরাসরি Captain-এর সাথে সংযুক্ত করুন।.'
@@ -365,6 +384,9 @@ bn:
       limit_exceeded: 'ডকুমেন্ট সীমা অতিক্রম হয়েছে'
       pdf_format_error: 'একটি PDF ফাইল হতে হবে'
       pdf_size_error: '১০MB-এর কম হতে হবে'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'PDF টি OpenAI-তে আপলোড করতে ব্যর্থ হয়েছে'
       pdf_upload_success: 'PDF সফলভাবে আপলোড হয়েছে, file_id: %{file_id}'
       pdf_processing_failed: 'PDF ডকুমেন্ট %{document_id} প্রসেস করতে ব্যর্থ হয়েছে: %{error}'
@@ -474,6 +496,12 @@ bn:
   agent_capacity_policy:
     inbox_already_assigned: 'এই নীতিতে ইনবক্স ইতিমধ্যে অ্যাসাইন করা হয়েছে'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'ইমেইল আবশ্যক'
       invalid_email_format: 'ইমেইলের ফরম্যাট সঠিক নয়'
@@ -482,3 +510,9 @@ bn:
       subject: '%{custom_domain} সেটআপ সম্পন্ন করুন'
     ssl_status:
       custom_domain_not_configured: 'কাস্টম ডোমেইন কনফিগার করা হয়নি'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ca.yml

@@ -50,6 +50,8 @@ ca:
       email_already_exists: 'Ja us heu registrat amb el compte %{email}'
       invalid_params: 'No és vàlid, comprova els paràmetres de registre i torna-ho a provar'
       failed: El registre ha fallat
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ca:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Comprova la connexió de xarxa, l'adreça IMAP i torna-ho a provar.
@@ -229,6 +240,10 @@ ca:
       deleted: Aquest missatge a sigut eliminat
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Codi d''error: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ca:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ca:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversa (#%{conversation_id}) amb %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ca:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ca:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'El correu electrònic és obligatori'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ca:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/cs.yml

@@ -50,6 +50,8 @@ cs:
       email_already_exists: 'Již jste se zaregistrovali k účtu s %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrace se nezdařila
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ cs:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ cs:
       deleted: Tato zpráva byla smazána
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ cs:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ cs:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ cs:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ cs:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ cs:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/da.yml

@@ -50,6 +50,8 @@ da:
       email_already_exists: 'Du har allerede tilmeldt dig en konto med %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Tilmelding mislykkedes
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ da:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Tjek venligst netværksforbindelsen, IMAP-adressen og prøv igen.
@@ -229,6 +240,10 @@ da:
       deleted: Denne besked blev slettet
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ da:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ da:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ da:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ da:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ da:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/de.yml

@@ -50,6 +50,8 @@ de:
       email_already_exists: 'Sie haben sich bereits für ein Konto bei %{email} angemeldet.'
       invalid_params: 'Ungültig, bitte überprüfen Sie die Anmeldeparameter und versuchen Sie es erneut'
       failed: Anmeldung gescheitert
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ de:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Bitte überprüfen Sie die Netzwerkverbindung, die IMAP-Adresse und versuchen Sie es erneut.
@@ -229,6 +240,10 @@ de:
       deleted: Diese Nachricht wurde gelöscht
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Fehlercode: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ de:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ de:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Unterhaltung (#%{conversation_id}) mit %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ de:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ de:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-Mail ist erforderlich'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ de:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/el.yml

@@ -50,6 +50,8 @@ el:
       email_already_exists: 'Έχει ήδη καταχωρηθεί λογαριασμός στο %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Η εγγραφή απέτυχε
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ el:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Παρακαλώ ελέγξτε τη σύνδεση δικτύου, τη διεύθυνση IMAP και προσπαθήστε ξανά.
@@ -229,6 +240,10 @@ el:
       deleted: Το μήνυμα διαγράφηκε
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ el:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ el:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ el:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ el:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ el:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/es.yml

@@ -50,6 +50,8 @@ es:
       email_already_exists: 'Ya te has registrado en una cuenta con %{email}'
       invalid_params: 'Inválido, por favor comprueba los parámetros de registro e inténtalo de nuevo'
       failed: Registro fallido
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ es:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Verifique la conexión de red, la dirección IMAP y vuelva a intentarlo.
@@ -229,6 +240,10 @@ es:
       deleted: Este mensaje se ha eliminado
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Código de error: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ es:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ es:
       name: 'Lineal'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Crea problemas en Linear directamente desde tu ventana de conversación. Alternativamente, enlaza problemas existentes en Linear para un proceso de seguimiento de problemas más eficiente y ágil.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ es:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ es:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'El email es requerido'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ es:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/et.yml

@@ -50,6 +50,8 @@ et:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registreerumine ebaõnnestus
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ et:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Kontrolli võrguühendust ja IMAP-aadressi ning proovi uuesti.
@@ -229,6 +240,10 @@ et:
       deleted: See sõnum kustutati
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ et:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ et:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ et:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ et:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ et:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/fa.yml

@@ -50,6 +50,8 @@ fa:
       email_already_exists: 'قبلا کاربری با ایمیل %{email} ثبت‌نام کرده است'
       invalid_params: 'نامعتبر است، لطفا پارامترهای ثبت‌نام را بررسی کرده و دوباره امتحان کنید'
       failed: ثبت نام ناموفق بود
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ fa:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: لطفا اتصال شبکه، آدرس IMAP را بررسی کنید و دوباره امتحان کنید.
@@ -229,6 +240,10 @@ fa:
       deleted: این پیام حذف شد
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'کد خطا " %{error_code}'
     activity:
@@ -273,6 +288,9 @@ fa:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ fa:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ fa:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ fa:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'ایمیل الزامی است'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ fa:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/fi.yml

@@ -50,6 +50,8 @@ fi:
       email_already_exists: 'Olet jo rekisteröitynyt tiliin sähköpostin %{email} kanssa'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Rekisteröityminen epäonnistui
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ fi:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ fi:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ fi:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ fi:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ fi:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ fi:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Sähköpostiosoite vaaditaan'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ fi:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/fr.yml

@@ -50,6 +50,8 @@ fr:
       email_already_exists: 'Vous avez déjà créé un compte avec %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: L'inscription a échoué
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ fr:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Veuillez vérifier la connexion, l'adresse IMAP et réessayez.
@@ -229,6 +240,10 @@ fr:
       deleted: Ce message a été supprimé
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Code d''erreur : %{error_code}'
     activity:
@@ -273,6 +288,9 @@ fr:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ fr:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ fr:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ fr:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'L''e-mail est requis'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ fr:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/he.yml

@@ -50,6 +50,8 @@ he:
       email_already_exists: 'כבר נרשמת לחשבון עם %{email}'
       invalid_params: 'לא תקין, אנא בדוק את פרמטרי הרישום ונסה שוב'
       failed: הרישמה נכשלה
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: מדיניות הקצאה לא נמצאה
     attachments:
@@ -100,6 +102,15 @@ he:
       reauthorization:
         generic: 'אישור מחדש של WhatsApp נכשל. אנא נסה שוב.'
         not_supported: 'אישור מחדש אינו נתמך עבור סוג ערוץ WhatsApp זה.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: אנא בדוק את חיבור הרשת, כתובת ה-IMAP ונסה שוב.
@@ -229,6 +240,10 @@ he:
       deleted: הודעה זו נמחקה
       whatsapp:
         list_button_label: 'בחר פריט'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'קוד שגיאה: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ he:
         issue_created: 'בעיית Linear %{issue_id} נוצרה על ידי %{user_name}'
         issue_linked: 'בעיית Linear %{issue_id} קושרה על ידי %{user_name}'
         issue_unlinked: 'בעיית Linear %{issue_id} נותקה על ידי %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'סקר CSAT לא נשלח עקב הגבלות הודעות יוצאות'
       auto_resolve:
@@ -337,6 +355,7 @@ he:
       name: 'Linear'
       short_description: 'צור וקשר בעיות Linear ישירות משיחות.'
       description: 'צור בעיות ב-Linear ישירות מחלון השיחה שלך. לחלופין, קשר בעיות Linear קיימות לתהליך מעקב בעיות יעיל וזורם יותר.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'שלב מסדי נתונים, מסמכים ודפים ישירות עם Captain.'
@@ -365,6 +384,9 @@ he:
       limit_exceeded: 'מגבלת מסמכים חרגה'
       pdf_format_error: 'חייב להיות קובץ PDF'
       pdf_size_error: 'חייב להיות קטן מ-10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'העלאת PDF ל-OpenAI נכשלה'
       pdf_upload_success: 'PDF הועלה בהצלחה עם file_id: %{file_id}'
       pdf_processing_failed: 'עיבוד מסמך PDF %{document_id} נכשל: %{error}'
@@ -482,6 +504,12 @@ he:
   agent_capacity_policy:
     inbox_already_assigned: 'תיבת דואר נכנס כבר הוקצתה למדיניות זו'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'דוא"ל נדרש'
       invalid_email_format: 'פורמט דוא"ל לא תקין'
@@ -490,3 +518,9 @@ he:
       subject: 'סיים להגדיר %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'דומיין מותאם אישית לא מוגדר'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/hi.yml

@@ -50,6 +50,8 @@ hi:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ hi:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ hi:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ hi:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ hi:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ hi:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ hi:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ hi:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/hr.yml

@@ -50,6 +50,8 @@ hr:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ hr:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ hr:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ hr:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ hr:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ hr:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -478,6 +500,12 @@ hr:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -486,3 +514,9 @@ hr:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/hu.yml

@@ -50,6 +50,8 @@ hu:
       email_already_exists: 'Ezzel az e-mailcímmel már van fiók: %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Feliratkozás sikertelen
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ hu:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Kérlek ellenőrizd a hálózati kapcsolatot, az IMAP címet, majd próbáld újra.
@@ -229,6 +240,10 @@ hu:
       deleted: Az üzenet törölve lett
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Hibakód: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ hu:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ hu:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ hu:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ hu:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ hu:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/hy.yml

@@ -50,6 +50,8 @@ hy:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Սխալ տվյալներ, խնդրում ենք ստուգել գրանցման պարամետրերը և կրկին փորձել'
       failed: Գրանցումը ձախողվեց
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ hy:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Խնդրում ենք ստուգել ցանցի կապը, IMAP հասցեն և կրկին փորձել։
@@ -229,6 +240,10 @@ hy:
       deleted: Այս հաղորդագրությունը ջնջվել է
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ hy:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ hy:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ hy:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ hy:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ hy:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/id.yml

@@ -50,6 +50,8 @@ id:
       email_already_exists: 'Anda telah mendaftar untuk sebuah akun dengan %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Pendaftaran gagal
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ id:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Periksa sambungan jaringan, alamat IMAP, dan coba lagi.
@@ -229,6 +240,10 @@ id:
       deleted: Pesan ini telah terhapus
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ id:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ id:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ id:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ id:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ id:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/is.yml

@@ -50,6 +50,8 @@ is:
       email_already_exists: 'Þú hefur þegar skráð þig fyrir reikning með %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ is:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Athugaðu nettenginguna, IMAP vistfangið og reyndu aftur.
@@ -229,6 +240,10 @@ is:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ is:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ is:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ is:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ is:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ is:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/it.yml

@@ -50,6 +50,8 @@ it:
       email_already_exists: 'Ti sei già registrato per un account con %{email}'
       invalid_params: 'Non valido, controlla i dati di registrazione e riprova'
       failed: Registrazione non riuscita
+    voice:
+      call_already_accepted: '%{agent_name} sta già gestendo la chiamata.'
     assignment_policy:
       not_found: Policy di assegnazione non trovata
     attachments:
@@ -100,6 +102,15 @@ it:
       reauthorization:
         generic: 'Impossibile riautorizzare WhatsApp. Riprova.'
         not_supported: 'La riautorizzazione non è supportata per questo tipo di canale WhatsApp.'
+      calls:
+        not_enabled: 'Le chiamate non sono abilitate per questa inbox'
+        no_recording: 'Nessun file di registrazione fornito'
+        no_message: 'La chiamata non ha messaggi associati'
+        sdp_offer_required: 'sdp_offer è richiesto'
+        contact_phone_required: 'È richiesto il numero di telefono del contatto'
+        permission_request_failed: 'Impossibile inviare la richiesta di autorizzazione di chiamata'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Controlla la connessione di rete, l'indirizzo IMAP e riprova.
@@ -229,6 +240,10 @@ it:
       deleted: Questo messaggio è stato eliminato
       whatsapp:
         list_button_label: 'Scegli un elemento'
+        call_permission_request_body: 'Vorremmo chiamarti riguardo alla tua conversazione.'
+      voice_call:
+        twilio: 'Chiamata Vocale'
+        whatsapp: 'Chiamata WhatsApp'
       delivery_status:
         error_code: 'Codice errore: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ it:
         issue_created: 'Issue Linear %{issue_id} è stata creata da %{user_name}'
         issue_linked: 'Issue Linear %{issue_id} è stata collegata da %{user_name}'
         issue_unlinked: 'Issue Linear %{issue_id} è stata scollegata da %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Richiesta di autorizzazione di chiamata inviata a %{contact_name}.'
+        permission_granted: '%{contact_name} ha accettato la richiesta di autorizzazione di chiamata.'
       csat:
         not_sent_due_to_messaging_window: 'Sondaggio CSAT non inviato a causa di restrizioni sui messaggi in uscita'
       auto_resolve:
@@ -337,6 +355,7 @@ it:
       name: 'Linear'
       short_description: 'Crea e collega issue Linear direttamente dalle conversazioni.'
       description: 'Crea issue in Linear direttamente dalla finestra di conversazione. In alternativa, collega issue Linear esistenti per un processo di monitoraggio più snello ed efficiente.'
+      attachment_link_title: 'Conversazione (#%{conversation_id}) con %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integra database, documenti e pagine direttamente con Captain.'
@@ -365,6 +384,9 @@ it:
       limit_exceeded: 'Raggiunto limite documenti'
       pdf_format_error: 'deve essere un file PDF'
       pdf_size_error: 'deve essere inferiore a 10MB'
+      sync_not_supported_for_pdf: 'Sincronizzazione non supportata per i documenti PDF'
+      sync_only_available_documents: 'Sincronizzazione disponibile solo per i documenti già elaborati'
+      sync_already_in_progress: 'Sincronizzazione del documento già in corso'
       pdf_upload_failed: 'Caricamento PDF a OpenAI fallito'
       pdf_upload_success: 'PDF caricato con successo (file_id: %{file_id})'
       pdf_processing_failed: 'Errore nell''elaborazione del documento PDF %{document_id}: %{error}'
@@ -474,6 +496,12 @@ it:
   agent_capacity_policy:
     inbox_already_assigned: 'La Inbox è già stata assegnata a questa policy'
   portals:
+    articles:
+      captain_not_available: 'La traduzione richiede che Captain sia abilitato per questo account'
+      locale_not_available: 'Lingua non disponibile in questo portale'
+      category_not_found: 'Categoria non trovata in questo portale'
+      no_articles_found: 'Nessun articolo trovato da elaborare'
+      invalid_status: 'Valore dello stato non valido'
     send_instructions:
       email_required: 'Email richiesta'
       invalid_email_format: 'Formato email non valido'
@@ -482,3 +510,9 @@ it:
       subject: 'Termina la configurazione di %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Il dominio personalizzato non è configurato'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'Utente non trovato.'
+      no_subscriptions_to_test: 'Seleziona almeno una subscription da testare.'
+      no_subscriptions_to_delete: 'Seleziona almeno una subscription da eliminare.'
+      subscriptions_deleted: "Eliminate %{count} subscription. I dispositivi dell'utente dovranno essere ri-registrati al prossimo avvio dell'app."

config/locales/ja.yml

@@ -50,6 +50,8 @@ ja:
       email_already_exists: 'あなたは既に %{email} でアカウントにサインアップしています'
       invalid_params: '無効な値が入力されました。確認のうえ再度お試しください。'
       failed: サインアップに失敗しました
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ja:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: ネットワーク接続、IMAPアドレスを確認の上、再度お試しください。
@@ -229,6 +240,10 @@ ja:
       deleted: このメッセージは削除されました
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'エラーコード: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ja:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ja:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: '会話ウィンドウから直接Linearに問題を作成します。あるいは、既存のLinearの問題をリンクして、より効率的な問題追跡プロセスを実現します。'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ja:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ ja:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ ja:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ka.yml

@@ -50,6 +50,8 @@ ka:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ka:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ka:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ka:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ka:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ka:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ka:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ka:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ko.yml

@@ -50,6 +50,8 @@ ko:
       email_already_exists: '이미 %{email}로 계정이 등록되어 있습니다'
       invalid_params: '유효하지 않습니다. 가입 정보를 확인하고 다시 시도하십시오'
       failed: 가입에 실패했습니다
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: 배정 정책을 찾을 수 없습니다
     attachments:
@@ -100,6 +102,15 @@ ko:
       reauthorization:
         generic: 'WhatsApp 재인증에 실패했습니다. 다시 시도하십시오.'
         not_supported: '이 유형의 WhatsApp 채널은 재인증을 지원하지 않습니다.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: 네트워크 연결, IMAP 주소를 확인하고 다시 시도하십시오.
@@ -229,6 +240,10 @@ ko:
       deleted: 이 메시지는 삭제되었습니다
       whatsapp:
         list_button_label: '항목 선택'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: '오류 코드: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ko:
         issue_created: '%{user_name}님이 Linear 이슈 %{issue_id}을(를) 생성했습니다'
         issue_linked: '%{user_name}님이 Linear 이슈 %{issue_id}을(를) 연결했습니다'
         issue_unlinked: '%{user_name}님이 Linear 이슈 %{issue_id}의 연결을 해제했습니다'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: '발신 메시지 제한으로 인해 CSAT 설문이 전송되지 않았습니다'
       auto_resolve:
@@ -337,6 +355,7 @@ ko:
       name: 'Linear'
       short_description: '대화에서 직접 Linear 이슈를 생성하고 연결합니다.'
       description: '대화 창에서 직접 Linear에 이슈를 생성합니다. 또는 기존 Linear 이슈를 연결하여 더 효율적인 이슈 추적 프로세스를 구현할 수 있습니다.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: '데이터베이스, 문서 및 페이지를 Captain과 직접 통합합니다.'
@@ -365,6 +384,9 @@ ko:
       limit_exceeded: '문서 한도 초과'
       pdf_format_error: 'PDF 파일이어야 합니다'
       pdf_size_error: '10MB 미만이어야 합니다'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'OpenAI에 PDF 업로드 실패'
       pdf_upload_success: 'file_id: %{file_id}로 PDF가 성공적으로 업로드되었습니다'
       pdf_processing_failed: 'PDF 문서 %{document_id} 처리 실패: %{error}'
@@ -470,6 +492,12 @@ ko:
   agent_capacity_policy:
     inbox_already_assigned: '받은 메시지함이 이미 이 정책에 배정되어 있습니다'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: '이메일이 필요합니다'
       invalid_email_format: '유효하지 않은 이메일 형식'
@@ -478,3 +506,9 @@ ko:
       subject: '%{custom_domain} 설정 완료하기'
     ssl_status:
       custom_domain_not_configured: '사용자 정의 도메인이 구성되지 않았습니다'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/lt.yml

@@ -50,6 +50,8 @@ lt:
       email_already_exists: 'Jūs jau užregistravote paskyrą su %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Prisijungimas nesėkmingas
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ lt:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Patikrinkite tinklo sujungimus, IMAP adresą ir bandykite dar kartą.
@@ -229,6 +240,10 @@ lt:
       deleted: Šis pranešimas buvo ištrintas
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Klaidos kodas: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ lt:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ lt:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ lt:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ lt:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ lt:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/lv.yml

@@ -50,6 +50,8 @@ lv:
       email_already_exists: 'Jūs jau esat reģistrējis kontu ar %{email}'
       invalid_params: 'Kļūda. Lūdzu, pārbaudiet pierakstīšanās parametrus un mēģiniet vēlreiz'
       failed: Reģistrēšanās neizdevās
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ lv:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Lūdzu, pārbaudiet tīkla savienojumu, IMAP adresi un mēģiniet vēlreiz.
@@ -229,6 +240,10 @@ lv:
       deleted: Šis ziņojums ir izdzēsts
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Kļūdas kods: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ lv:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ lv:
       name: 'Lineārs'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Izveidojiet problēmu pieteikumus programmā Linear, tieši no sarunas loga. Varat arī sasaistīt esošos Linear problēmu pieteikumus, lai nodrošinātu racionālāku un efektīvāku problēmu izsekošanas procesu.'
+      attachment_link_title: 'Saruna (#%{conversation_id}) ar %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ lv:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -478,6 +500,12 @@ lv:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -486,3 +514,9 @@ lv:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ml.yml

@@ -50,6 +50,8 @@ ml:
       email_already_exists: 'നിങ്ങൾ ഇതിനകം ഈ %{email} ഉപയോഗിച്ചു ഒരു അക്കൗണ്ടിനായി സൈൻ അപ്പ് ചെയ്തു'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: സൈനപ്പ് പരാജയപ്പെട്ടു
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ml:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ml:
       deleted: ഈ സന്ദേശം ഇല്ലാതാക്കി
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ml:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ml:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ml:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ml:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'ഇമെയിൽ ആവശ്യമാണ്'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ml:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ms.yml

@@ -50,6 +50,8 @@ ms:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ms:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ms:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ms:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ms:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ms:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ ms:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ ms:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ne.yml

@@ -50,6 +50,8 @@ ne:
       email_already_exists: 'तपाईंले पहिले नै %{email} मा खाता दर्ता गर्नुभएको छ'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: दर्ता असफल भयो
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ne:
       reauthorization:
         generic: 'WhatsApp पुन: अधिकृत गर्न असफल भयो। कृपया फेरि प्रयास गर्नुहोस्।.'
         not_supported: 'यस प्रकारको WhatsApp च्यानलमा पुन: अधिकृत समर्थन छैन।.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: कृपया नेटवर्क जडान, IMAP ठेगाना जाँच गर्नुहोस् र फेरि प्रयास गर्नुहोस्।.
@@ -229,6 +240,10 @@ ne:
       deleted: यो सन्देश मेटाइएको छ
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ne:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'बाहिर पठाउने सन्देशमा प्रतिबन्ध भएकाले CSAT सर्वेक्षण पठाइएको छैन'
       auto_resolve:
@@ -337,6 +355,7 @@ ne:
       name: 'Linear'
       short_description: 'कुराकानीबाट सिधै Linear मुद्दा सिर्जना र लिंक गर्नुहोस्।.'
       description: 'तपाईंको कुराकानी विन्डोबाट सिधै Linear मा मुद्दा सिर्जना गर्नुहोस्। वैकल्पिक रूपमा, अझ सहज र प्रभावकारी ट्र्याकिङका लागि अवस्थित Linear मुद्दा जोड्नुहोस्।.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'डेटाबेस, कागजात र पृष्ठहरू सिधै Captain सँग एकीकृत गर्नुहोस्।.'
@@ -365,6 +384,9 @@ ne:
       limit_exceeded: 'कागजात सीमा पार गरियो'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'PDF दस्तावेज %{document_id} प्रक्रिया गर्न असफल भयो: %{error}'
@@ -474,6 +496,12 @@ ne:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'इमेल आवश्यक छ'
       invalid_email_format: 'अवैध इमेल ढाँचा'
@@ -482,3 +510,9 @@ ne:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/nl.yml

@@ -50,6 +50,8 @@ nl:
       email_already_exists: 'Je hebt je al aangemeld voor een account bij %{email}'
       invalid_params: 'Ongeldig zijn, controleer de aanmeldingsparameters en probeer het opnieuw'
       failed: Aanmelden mislukt
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ nl:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Controleer de netwerkverbinding, IMAP-adres en probeer het opnieuw.
@@ -229,6 +240,10 @@ nl:
       deleted: Dit bericht werd verwijderd
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ nl:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ nl:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ nl:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ nl:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-mail is vereist'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ nl:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/no.yml

@@ -50,6 +50,8 @@
       email_already_exists: 'Du har allerede registrert en konto med %{email}'
       invalid_params: 'Ugyldig registrering, sjekk registrerings-parametere og prøv på nytt'
       failed: Registrering mislyktes
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Kontroller nettverkstilkoblingen, IMAP-adressen og prøv på nytt.
@@ -229,6 +240,10 @@
       deleted: Denne meldingen er slettet
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Feilkode: %{error_code}'
     activity:
@@ -273,6 +288,9 @@
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/pl.yml

@@ -50,6 +50,8 @@ pl:
       email_already_exists: 'Już zarejestrowałeś się na konto %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Rejestracja nie powiodła się
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ pl:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Sprawdź połączenie sieciowe, adres IMAP i spróbuj ponownie.
@@ -229,6 +240,10 @@ pl:
       deleted: Ta wiadomość została usunięta
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ pl:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ pl:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ pl:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ pl:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-mail jest wymagany'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ pl:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/pt.yml

@@ -50,6 +50,8 @@ pt:
       email_already_exists: 'Já existe uma conta com o %{email}'
       invalid_params: 'Inválido, por favor, verifique os parâmetros de subscrição e tente novamente'
       failed: Falha na inscrição
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ pt:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Por favor, verifique a ligação à rede, endereço IMAP e tente novamente.
@@ -229,6 +240,10 @@ pt:
       deleted: Esta mensagem foi apagada
       whatsapp:
         list_button_label: 'Escolha um item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Código de erro: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ pt:
         issue_created: 'Caso Linear %{issue_id} foi criado por %{user_name}'
         issue_linked: 'Caso Linear %{issue_id} foi associado por %{user_name}'
         issue_unlinked: 'Caso Linear %{issue_id} foi desassociado por %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'Inquérito CSAT não enviado devido a restrições de saída de mensagem'
       auto_resolve:
@@ -337,6 +355,7 @@ pt:
       name: 'Linear'
       short_description: 'Crie e associe casos Linear diretamente de conversas.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversa (#%{conversation_id}) com %{name}'
     notion:
       name: 'Noção'
       short_description: 'Integrar bases de dados, documentos e páginas diretamente com o Captain.'
@@ -365,6 +384,9 @@ pt:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -462,6 +484,12 @@ pt:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-mail é necessário'
       invalid_email_format: 'Invalid email format'
@@ -470,3 +498,9 @@ pt:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/pt_BR.yml

@@ -50,6 +50,8 @@ pt_BR:
       email_already_exists: 'Você já se cadastrou para uma conta com %{email}'
       invalid_params: 'Inválido, por favor, verifique os parâmetros de inscrição e tente novamente'
       failed: Registro falhou
+    voice:
+      call_already_accepted: '%{agent_name} já está atendendo a chamada.'
     assignment_policy:
       not_found: Política de atribuição não encontrada
     attachments:
@@ -100,6 +102,15 @@ pt_BR:
       reauthorization:
         generic: 'Falha ao reautenticar o WhatsApp. Por favor, tente novamente.'
         not_supported: 'Reautenticação não é suportado por este tipo de canal WhatsApp.'
+      calls:
+        not_enabled: 'As chamadas não estão habilitadas para esta caixa de entrada'
+        no_recording: 'Nenhum arquivo de gravação fornecido'
+        no_message: 'A chamada não possui mensagem associada'
+        sdp_offer_required: 'sdp_offer é obrigatório'
+        contact_phone_required: 'Número de telefone do contato é obrigatório'
+        permission_request_failed: 'Falha ao enviar solicitação de permissão de chamada'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Por favor, verifique a conexão de rede, endereço IMAP e tente novamente.
@@ -229,6 +240,10 @@ pt_BR:
       deleted: Esta mensagem foi excluída
       whatsapp:
         list_button_label: 'Escolha um item'
+        call_permission_request_body: 'Gostaríamos de ligar para você em relação à sua conversa.'
+      voice_call:
+        twilio: 'Chamada de Voz'
+        whatsapp: 'Chamada do WhatsApp'
       delivery_status:
         error_code: 'Código de erro: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ pt_BR:
         issue_created: 'Problema linear %{issue_id} foi criado por %{user_name}'
         issue_linked: 'Problema linear %{issue_id} foi vinculado por %{user_name}'
         issue_unlinked: 'Problema linear %{issue_id} foi desvinculado por %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Solicitação de permissão de chamada enviada para %{contact_name}.'
+        permission_granted: '%{contact_name} aceitou a solicitação de permissão de chamada.'
       csat:
         not_sent_due_to_messaging_window: 'Pesquisa CSAT não foi enviada devido a restrições de envio de mensagens'
       auto_resolve:
@@ -337,6 +355,7 @@ pt_BR:
       name: 'Linear'
       short_description: 'Crie e vincule issues do Linear diretamente de conversas.'
       description: 'Crie issues em Linear diretamente da sua janela de conversa. Alternativamente, vincule as issues lineares existentes para um processo de rastreamento de problemas mais simples e eficiente.'
+      attachment_link_title: 'Conversa (#%{conversation_id}) com %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integre banco de dados, documentos e páginas diretamente com o Capitão.'
@@ -365,6 +384,9 @@ pt_BR:
       limit_exceeded: 'Limite de documento excedido'
       pdf_format_error: 'Deve ser um arquivo PDF'
       pdf_size_error: 'Deve ser menor que 10 MB'
+      sync_not_supported_for_pdf: 'A sincronização não é suportada para documentos PDF'
+      sync_only_available_documents: 'A sincronização só está disponível para documentos processados'
+      sync_already_in_progress: 'Sincronização de documentos já está em andamento'
       pdf_upload_failed: 'Falha ao enviar PDF para OpenAI'
       pdf_upload_success: 'PDF enviado com sucesso com file_id: %{file_id}'
       pdf_processing_failed: 'Falha ao processar o documento PDF %{document_id}: %{error}'
@@ -474,6 +496,12 @@ pt_BR:
   agent_capacity_policy:
     inbox_already_assigned: 'A caixa de entrada já foi atribuída a esta política'
   portals:
+    articles:
+      captain_not_available: 'A tradução requer que o Capitão esteja ativado para esta conta'
+      locale_not_available: 'Localidade não disponível neste portal'
+      category_not_found: 'Categoria não encontrada neste portal'
+      no_articles_found: 'Nenhum artigo encontrado para processar'
+      invalid_status: 'Valor de status inválido'
     send_instructions:
       email_required: 'E-mail é obrigatório'
       invalid_email_format: 'Formato inválido de e-mail'
@@ -482,3 +510,9 @@ pt_BR:
       subject: 'Termine de configurar %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Domínio personalizado não está configurado'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'Usuário não encontrado.'
+      no_subscriptions_to_test: 'Selecione pelo menos uma assinatura para teste.'
+      no_subscriptions_to_delete: 'Selecione pelo menos uma assinatura para excluir.'
+      subscriptions_deleted: "Excluída(s) %{count} inscrição(ões). O(s) dispositivo(s) do usuário será(ão) registrado(s) novamente na próxima inicialização do aplicativo."

config/locales/ro.yml

@@ -50,6 +50,8 @@ ro:
       email_already_exists: 'V-ați înregistrat deja cu un cont cu %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Înregistrare eșuată
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ro:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Verificați conexiunea la rețea, adresa IMAP și încercați din nou.
@@ -229,6 +240,10 @@ ro:
       deleted: Acest mesaj a fost șters
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ro:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ro:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ro:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -478,6 +500,12 @@ ro:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-mailul este necesar'
       invalid_email_format: 'Invalid email format'
@@ -486,3 +514,9 @@ ro:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ru.yml

@@ -50,6 +50,8 @@ ru:
       email_already_exists: 'Вы уже зарегистрировались для учётной записи с %{email}'
       invalid_params: 'Неверно, проверьте параметры регистрации и повторите попытку'
       failed: Ошибка регистрации
+    voice:
+      call_already_accepted: '%{agent_name} уже обрабатывает вызов.'
     assignment_policy:
       not_found: Политика назначения не найдена
     attachments:
@@ -100,6 +102,15 @@ ru:
       reauthorization:
         generic: 'Не удалось повторно авторизовать WhatsApp. Пожалуйста, попробуйте еще раз.'
         not_supported: 'Повторная авторизация не поддерживается для данного типа канала WhatsApp.'
+      calls:
+        not_enabled: 'Вызов не включен для этого входящего сообщения'
+        no_recording: 'Файл записи не указан'
+        no_message: 'Звонок не имеет связанных сообщений'
+        sdp_offer_required: 'Необходимо указать sdp_offer'
+        contact_phone_required: 'Требуется номер телефона контакта'
+        permission_request_failed: 'Не удалось отправить запрос на разрешение вызова'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Пожалуйста, проверьте сетевое подключение, адрес IMAP и повторите попытку.
@@ -229,6 +240,10 @@ ru:
       deleted: Это сообщение было удалено
       whatsapp:
         list_button_label: 'Выберите элемент'
+        call_permission_request_body: 'Мы хотели бы позвонить Вам по поводу Вашего разговора.'
+      voice_call:
+        twilio: 'Голосовой звонок'
+        whatsapp: 'WhatsApp звонок'
       delivery_status:
         error_code: 'Код ошибки: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ru:
         issue_created: 'Линейная задача %{issue_id} была создана %{user_name}'
         issue_linked: 'Линейная задача %{issue_id} была связана с %{user_name}'
         issue_unlinked: 'Линейная задача %{issue_id} была отвязана от %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Отправлен запрос на разрешение на звонок %{contact_name}.'
+        permission_granted: '%{contact_name} принял запрос на разрешение звонка.'
       csat:
         not_sent_due_to_messaging_window: 'Опрос CSAT не отправлен из-за ограничений исходящих сообщений'
       auto_resolve:
@@ -337,6 +355,7 @@ ru:
       name: 'Linear'
       short_description: 'Создать и связать Линейные задачи непосредственно из диалогов.'
       description: 'Создавайте или прикрепляйте уже существующие задачи в Linear непосредственно из окна диалога для более упорядоченного и эффективного процесса отслеживания проблем.'
+      attachment_link_title: 'Разговор (#%{conversation_id}) с %{name}'
     notion:
       name: 'Notion'
       short_description: 'Интеграция баз данных, документов и страниц напрямую с Captain.'
@@ -365,6 +384,9 @@ ru:
       limit_exceeded: 'Превышен лимит документов'
       pdf_format_error: 'должен быть PDF файлом'
       pdf_size_error: 'должно быть меньше 10МБ'
+      sync_not_supported_for_pdf: 'Синхронизация не поддерживается для PDF документов'
+      sync_only_available_documents: 'Синхронизация доступна только для обрабатываемых документов'
+      sync_already_in_progress: 'Синхронизация документов уже выполняется'
       pdf_upload_failed: 'Не удалось загрузить PDF в OpenAI'
       pdf_upload_success: 'PDF успешно загружен с file_id: %{file_id}'
       pdf_processing_failed: 'Не удалось обработать PDF документ %{document_id}: %{error}'
@@ -482,6 +504,12 @@ ru:
   agent_capacity_policy:
     inbox_already_assigned: 'Входящие уже были назначены на эту политику'
   portals:
+    articles:
+      captain_not_available: 'Перевод требует включения Captain для этой учетной записи'
+      locale_not_available: 'Язык не доступен на этом портале'
+      category_not_found: 'Категория не найдена в этом портале'
+      no_articles_found: 'Нет статей для обработки'
+      invalid_status: 'Неверное значение статуса'
     send_instructions:
       email_required: 'Необходимо указать Email'
       invalid_email_format: 'Неправильный формат email'
@@ -490,3 +518,9 @@ ru:
       subject: 'Завершить настройку %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Пользовательский домен не настроен'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'Пользователь не найден.'
+      no_subscriptions_to_test: 'Выберите хотя бы одну подписку для тестирования.'
+      no_subscriptions_to_delete: 'Выберите хотя бы одну подписку для удаления.'
+      subscriptions_deleted: "Подписка %{count} удалена. Устройство (устройства) пользователя будет перерегистрироваться при следующем запуске."

config/locales/sh.yml

@@ -50,6 +50,8 @@ sh:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registracija nije uspela
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ sh:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Proverite mrežnu vezu, IMAP adresu i pokušajte ponovo.
@@ -229,6 +240,10 @@ sh:
       deleted: Ova poruka je obrisana
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sh:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ sh:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ sh:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ sh:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ sh:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/sk.yml

@@ -50,6 +50,8 @@ sk:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ sk:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ sk:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sk:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ sk:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ sk:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ sk:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ sk:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/sl.yml

@@ -50,6 +50,8 @@ sl:
       email_already_exists: 'Ste že ustvarili račun z e-poštnim naslovom %{email}'
       invalid_params: 'Neveljavno, preverite vnešene podatke in poskusite znova'
       failed: Registracija neuspešna
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ sl:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Preverite omrežno povezavo, naslov IMAP in poskusite znova.
@@ -229,6 +240,10 @@ sl:
       deleted: To sporočilo je bilo izbrisano
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Koda napake: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sl:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ sl:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Ustvarite issue v Linearju neposredno iz pogovornega okna. Druga možnost je, da povežete obstoječe Linear issue za bolj poenostavljen in učinkovit postopek sledenja težavam.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ sl:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ sl:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ sl:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/sq.yml

@@ -50,6 +50,8 @@ sq:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Nuk u gjet politika e caktimit
     attachments:
@@ -100,6 +102,15 @@ sq:
       reauthorization:
         generic: 'Dështoi riautorizimi i WhatsApp-it. Ju lutemi, provoni përsëri.'
         not_supported: 'Riautorizimi nuk mbështetet për këtë lloj kanali të WhatsApp-it.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ sq:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Zgjidhni një element'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sq:
         issue_created: 'Çështja në Linear %{issue_id} u krijua nga %{user_name}'
         issue_linked: 'Çështja në Linear %{issue_id} u lidh nga %{user_name}'
         issue_unlinked: 'Çështja në Linear %{issue_id} u shkëput nga %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'Anketa CSAT nuk u dërgua për shkak të kufizimeve për mesazhet dalëse'
       auto_resolve:
@@ -337,6 +355,7 @@ sq:
       name: 'Linear'
       short_description: 'Krijoni dhe lidhni çështje në Linear drejtpërdrejt nga bisedat.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integroni bazat e të dhënave, dokumentet dhe faqet drejtpërdrejt me Captain.'
@@ -365,6 +384,9 @@ sq:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ sq:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Kërkohet emaili'
       invalid_email_format: 'Format i pavlefshëm i emailit'
@@ -482,3 +510,9 @@ sq:
       subject: 'Përfundoni konfigurimin e %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/sr.yml

@@ -50,6 +50,8 @@ sr-Latn:
       email_already_exists: 'Već ste registrovali nalog sa %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registracija nije uspela
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ sr-Latn:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Molim vas proverite vezu sa mrežom, IMAP adresu i pokušajte ponovo.
@@ -229,6 +240,10 @@ sr-Latn:
       deleted: Poruka je obrisana
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sr-Latn:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ sr-Latn:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ sr-Latn:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -478,6 +500,12 @@ sr-Latn:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -486,3 +514,9 @@ sr-Latn:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/sv.yml

@@ -50,6 +50,8 @@ sv:
       email_already_exists: 'Du har redan registrerat dig för ett konto med %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrering misslyckades
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ sv:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ sv:
       deleted: Detta meddelande har tagits bort
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Felkod: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ sv:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ sv:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ sv:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ sv:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ sv:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ta.yml

@@ -50,6 +50,8 @@ ta:
       email_already_exists: 'நீங்கள் ஏற்கனவே %{email} கொண்டு கணக்கிற்கு பதிவு செய்துள்ளீர்கள்'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: உள்நுழையும் முயறிசி தோல்வி அடைந்துள்ளது
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ta:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ta:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ta:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ta:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ta:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ta:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ta:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/th.yml

@@ -50,6 +50,8 @@ th:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ th:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ th:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ th:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ th:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ th:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ th:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ th:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/tl.yml

@@ -50,6 +50,8 @@ tl:
       email_already_exists: 'May account ka nang nakarehistro gamit ang %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Nabigo ang pag-sign up
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Hindi matagpuan ang patakaran sa pagtatalaga
     attachments:
@@ -100,6 +102,15 @@ tl:
       reauthorization:
         generic: 'Nabigong muling pahintulutan ang WhatsApp. Pakisubukang muli.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ tl:
       deleted: Tinanggal ang mensaheng ito
       whatsapp:
         list_button_label: 'Pumili ng isang item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ tl:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ tl:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ tl:
       limit_exceeded: 'Lumampas sa limitasyon ang dokumento'
       pdf_format_error: 'dapat ay isang PDF na file'
       pdf_size_error: 'dapat ay mas mababa sa 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Nabigong i-upload ang PDF sa OpenAI'
       pdf_upload_success: 'Matagumpay na na-upload ang PDF na may file_id: %{file_id}'
       pdf_processing_failed: 'Nabigong iproseso ang dokumentong PDF %{document_id}: %{error}'
@@ -474,6 +496,12 @@ tl:
   agent_capacity_policy:
     inbox_already_assigned: 'Na-assign na ang inbox sa patakarang ito'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Kinakailangan ang email'
       invalid_email_format: 'Hindi wastong format ng email'
@@ -482,3 +510,9 @@ tl:
       subject: 'Tapusin ang pagsasaayos ng %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Hindi nakaayos ang custom domain'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/tr.yml

@@ -50,6 +50,8 @@ tr:
       email_already_exists: '%{email} ile zaten bir hesaba kaydoldunuz'
       invalid_params: 'Hata, lütfen kayıt olma parametrelerini kontrol edin ve tekrar deneyin'
       failed: Kayıt başarısız oldu
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ tr:
       reauthorization:
         generic: 'WhatsApp''ı yeniden yetkilendirme işlemi başarısız oldu. Lütfen tekrar deneyin.'
         not_supported: 'Bu tür WhatsApp kanalları için yeniden yetkilendirme desteklenmemektedir.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Lütfen ağ bağlantınızı, IMAP adresini kontrol edin ve tekrar deneyin.
@@ -229,6 +240,10 @@ tr:
       deleted: Bu mesaj silinmiş
       whatsapp:
         list_button_label: 'Bir öğe seçin'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Hata kodu: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ tr:
         issue_created: 'Linear sorun %{issue_id} %{user_name} tarafından oluşturuldu'
         issue_linked: 'Linear sorun %{issue_id} %{user_name} tarafından bağlandı'
         issue_unlinked: 'Linear sorun %{issue_id} %{user_name} tarafından bağlantısı kaldırıldı'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'Giden mesaj kısıtlamaları nedeniyle CSAT anketi gönderilmedi'
       auto_resolve:
@@ -337,6 +355,7 @@ tr:
       name: 'Linear'
       short_description: 'Linear sorunlarını doğrudan sohbetlerden oluşturun ve bağlayın.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Veritabanlarını, dokümanları ve sayfaları doğrudan Captain ile entegre edin.'
@@ -365,6 +384,9 @@ tr:
       limit_exceeded: 'Belge sınırı aşıldı'
       pdf_format_error: 'PDF dosyası olmalıdır'
       pdf_size_error: '10 MB''dan az olmalıdır'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'OpenAI''ye PDF yükleme başarısız'
       pdf_upload_success: 'PDF başarıyla yüklendi, file_id: %{file_id}'
       pdf_processing_failed: 'PDF belgesi işlenemedi %{document_id}: %{error}'
@@ -474,6 +496,12 @@ tr:
   agent_capacity_policy:
     inbox_already_assigned: 'Gelen Kutusu bu politikaya zaten atanmış'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'E-posta gereklidir'
       invalid_email_format: 'Geçersiz e-posta formatı'
@@ -482,3 +510,9 @@ tr:
       subject: '%{custom_domain} kurulumunu tamamlayın'
     ssl_status:
       custom_domain_not_configured: 'Özel alan adı yapılandırılmamış'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/uk.yml

@@ -50,6 +50,8 @@ uk:
       email_already_exists: 'Ви вже зареєстровані з адресою %{email}'
       invalid_params: 'Неправильно, будь ласка, перевірте параметри реєстрації та повторіть спробу'
       failed: Помилка реєстрації
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ uk:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Перевірте підключення до мережі, адреса IMAP і повторіть спробу.
@@ -229,6 +240,10 @@ uk:
       deleted: Це повідомлення було видалено
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Код помилки: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ uk:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ uk:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ uk:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -482,6 +504,12 @@ uk:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Необхідно вказати електронну адресу'
       invalid_email_format: 'Invalid email format'
@@ -490,3 +518,9 @@ uk:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ur.yml

@@ -50,6 +50,8 @@ ur:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ur:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ur:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ur:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ur:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ur:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ur:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ur:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/ur_IN.yml

@@ -50,6 +50,8 @@ ur:
       email_already_exists: 'You have already signed up for an account with %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ ur:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Please check the network connection, IMAP address and try again.
@@ -229,6 +240,10 @@ ur:
       deleted: This message was deleted
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ ur:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ ur:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ ur:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -474,6 +496,12 @@ ur:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email is required'
       invalid_email_format: 'Invalid email format'
@@ -482,3 +510,9 @@ ur:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/vi.yml

@@ -50,6 +50,8 @@ vi:
       email_already_exists: 'Bạn đã đăng ký một tài khoản với %{email}'
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Đăng ký thât bại
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ vi:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: Vui lòng kiểm tra kết nối mạng, địa chỉ IMAP và thử lại.
@@ -229,6 +240,10 @@ vi:
       deleted: Tin nhắn đã bị xoá
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ vi:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ vi:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ vi:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ vi:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email bắt buộc có'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ vi:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/zh_CN.yml

@@ -50,6 +50,8 @@ zh_CN:
       email_already_exists: '您已经注册了 %{email} 的帐户'
       invalid_params: '无效，请检查注册参数并重试'
       failed: 注册失败
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -100,6 +102,15 @@ zh_CN:
       reauthorization:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
         socket_error: 请检查网络连接，IMAP地址，然后再试一次。
@@ -229,6 +240,10 @@ zh_CN:
       deleted: 此消息已被删除
       whatsapp:
         list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: '错误代码: %{error_code}'
     activity:
@@ -273,6 +288,9 @@ zh_CN:
         issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -337,6 +355,7 @@ zh_CN:
       name: 'Linear'
       short_description: '直接在会话中创建并关联 Linear 问题。'
       description: '直接从对话窗口在 Linear 中创建问题。或者，链接现有的 Linear 问题以简化问题跟踪过程。'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -365,6 +384,9 @@ zh_CN:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -470,6 +492,12 @@ zh_CN:
   agent_capacity_policy:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: 'Email 是必填项'
       invalid_email_format: 'Invalid email format'
@@ -478,3 +506,9 @@ zh_CN:
       subject: 'Finish setting up %{custom_domain}'
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/zh_TW.yml

@@ -28,32 +28,34 @@ zh_TW:
       invalid_email: '請輸入一個有效的電子信箱'
       authentication_failed: '驗證失敗，請檢查您的憑證後再試一次。'
   messages:
-    reset_password: '密碼重設請求已成功，若該電子郵件存在，將會收到一封包含操作說明的信件。'
-    reset_password_saml_user: '此帳號使用 SAML 驗證，無法重設密碼。請聯繫您的管理員。'
-    login_saml_user: '此帳號使用 SAML 驗證，請透過您組織的 SAML 提供者登入。'
-    saml_not_available: '此安裝尚未啟用 SAML 驗證。'
-    inbox_deletetion_response: '您的收件匣刪除請求將在一段時間後處理。'
+    reset_password: 密碼重設請求已成功，若該電子郵件存在，將會收到一封包含操作說明的信件。
+    reset_password_saml_user: 此帳號使用 SAML 驗證，無法重設密碼。請聯繫您的管理員。
+    login_saml_user: 此帳號使用 SAML 驗證，請透過您組織的 SAML 提供者登入。
+    saml_not_available: 此安裝尚未啟用 SAML 驗證。
+    inbox_deletetion_response: 您的收件匣刪除請求將在一段時間後處理。
   errors:
     account:
       reporting_timezone:
-        invalid: '不是有效的時區'
+        invalid: 不是有效的時區
       support_email:
-        invalid: '不是有效的電子郵件地址'
+        invalid: 不是有效的電子郵件地址
     validations:
-      presence: '不能為空白'
+      presence: 不能為空白
     webhook:
-      invalid: '無效的事件'
+      invalid: 無效的事件
     signup:
-      disposable_email: '我們不允許一次性電子郵件。'
-      blocked_domain: '此網域不被允許。如果您認為這是一個錯誤，請聯繫客服。'
-      invalid_email: '您輸入的電子郵件無效。'
+      disposable_email: 我們不允許一次性電子郵件。
+      blocked_domain: 此網域不被允許。如果您認為這是一個錯誤，請聯繫客服。
+      invalid_email: 您輸入的電子郵件無效。
       email_already_exists: '您已經使用 %{email} 註冊過帳號'
       invalid_params: '參數無效，請檢查註冊資料後再試一次'
-      failed: '註冊失敗。'
+      failed: 註冊失敗。
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
     assignment_policy:
-      not_found: '找不到分配策略'
+      not_found: 找不到分配策略
     attachments:
-      invalid: '無效的附件'
+      invalid: 無效的附件
     upload:
       missing_input: '未提供檔案或 URL'
       invalid_url: '提供的 URL 無效'
@@ -63,31 +65,31 @@ zh_TW:
       unsupported_content_type: '不支援的檔案類型（僅允許圖片和影片）'
       unexpected: '發生未預期的錯誤'
     saml:
-      feature_not_enabled: '此帳號尚未啟用 SAML 功能'
-      sso_not_enabled: '此安裝尚未啟用 SAML SSO'
+      feature_not_enabled: 此帳號尚未啟用 SAML 功能
+      sso_not_enabled: 此安裝尚未啟用 SAML SSO
     data_import:
       data_type:
-        invalid: '無效的資料類型'
+        invalid: 無效的資料類型
     contacts:
       import:
-        failed: '檔案為空白'
+        failed: 檔案為空白
       export:
-        success: '聯絡人匯出檔案準備好後，我們會通知您。'
+        success: 聯絡人匯出檔案準備好後，我們會通知您。
       email:
-        invalid: '無效的電子郵件'
+        invalid: 無效的電子郵件
       phone_number:
-        invalid: '應為 E.164 格式'
+        invalid: 應為 E.164 格式
     companies:
       domain:
-        invalid: '必須是有效的網域名稱'
+        invalid: 必須是有效的網域名稱
       search:
-        query_missing: '請使用參數 q 指定搜尋字串'
+        query_missing: 請使用參數 q 指定搜尋字串
     messages:
       search:
         time_range_limit_exceeded: '搜尋範圍限制為最近 %{days} 天'
     categories:
       locale:
-        unique: '在該分類與入口網站中應為唯一'
+        unique: 在該分類與入口網站中應為唯一
     dyte:
       invalid_message_type: '無效的訊息類型，不允許此操作'
     slack:
@@ -100,113 +102,122 @@ zh_TW:
       reauthorization:
         generic: '無法重新授權 WhatsApp，請再試一次。'
         not_supported: '此類型的 WhatsApp 頻道不支援重新授權。'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
     inboxes:
       imap:
-        socket_error: '請檢查網路連線與 IMAP 位址後再試一次。'
-        no_response_error: '請檢查 IMAP 憑證後再試一次。'
-        host_unreachable_error: '無法連線到主機，請檢查 IMAP 位址、IMAP 連接埠後再試一次。'
+        socket_error: 請檢查網路連線與 IMAP 位址後再試一次。
+        no_response_error: 請檢查 IMAP 憑證後再試一次。
+        host_unreachable_error: 無法連線到主機，請檢查 IMAP 位址、IMAP 連接埠後再試一次。
         connection_timed_out_error: '%{address}:%{port} 連線逾時'
-        connection_closed_error: '連線已關閉。'
+        connection_closed_error: 連線已關閉。
       smtp:
-        authentication_error: 'SMTP 驗證失敗，請確認您的登入憑證。'
-        connection_error: '無法連線到 SMTP 伺服器，請檢查伺服器位址與連接埠。'
-        ssl_error: 'SSL/TLS 錯誤，請確認您的加密設定。'
-        smtp_error: 'SMTP 伺服器錯誤，請檢查您的設定後再試一次。'
+        authentication_error: SMTP 驗證失敗，請確認您的登入憑證。
+        connection_error: 無法連線到 SMTP 伺服器，請檢查伺服器位址與連接埠。
+        ssl_error: SSL/TLS 錯誤，請確認您的加密設定。
+        smtp_error: SMTP 伺服器錯誤，請檢查您的設定後再試一次。
       validations:
-        name: '不能以符號開頭或結尾，且不能包含 < > / \ @ 字元。'
+        name: 不能以符號開頭或結尾，且不能包含 < > / \ @ 字元。
     custom_filters:
-      number_of_records: '已達上限。每位使用者在每個帳號中最多可建立 1000 個自訂篩選器。'
-      invalid_attribute: '無效的屬性鍵 - [%{key}]。鍵應為 [%{allowed_keys}] 之一，或帳號中定義的自訂屬性。'
-      invalid_operator: '無效的運算子。%{attribute_name} 允許的運算子為 [%{allowed_keys}]。'
-      invalid_query_operator: '查詢運算子必須為「AND」或「OR」。'
-      invalid_value: '無效的值。為 %{attribute_name} 提供的值無效'
+      number_of_records: 已達上限。每位使用者在每個帳號中最多可建立 1000 個自訂篩選器。
+      invalid_attribute: 無效的屬性鍵 - [%{key}]。鍵應為 [%{allowed_keys}] 之一，或帳號中定義的自訂屬性。
+      invalid_operator: 無效的運算子。%{attribute_name} 允許的運算子為 [%{allowed_keys}]。
+      invalid_query_operator: 查詢運算子必須為「AND」或「OR」。
+      invalid_value: 無效的值。為 %{attribute_name} 提供的值無效
     custom_attribute_definition:
-      attribute_key_format: '只能包含字母、數字、底線、連字號和點'
-      key_conflict: '提供的鍵不被允許，因為可能與預設屬性衝突。'
+      attribute_key_format: 只能包含字母、數字、底線、連字號和點
+      key_conflict: 提供的鍵不被允許，因為可能與預設屬性衝突。
     mfa:
-      already_enabled: 'MFA 已啟用'
-      not_enabled: 'MFA 未啟用'
-      invalid_code: '無效的驗證碼'
-      invalid_backup_code: '無效的備用碼'
-      invalid_token: '無效或已過期的 MFA 權杖'
-      invalid_credentials: '無效的憑證或驗證碼'
-      feature_unavailable: 'MFA 功能無法使用，請設定加密金鑰。'
+      already_enabled: MFA 已啟用
+      not_enabled: MFA 未啟用
+      invalid_code: 無效的驗證碼
+      invalid_backup_code: 無效的備用碼
+      invalid_token: 無效或已過期的 MFA 權杖
+      invalid_credentials: 無效的憑證或驗證碼
+      feature_unavailable: MFA 功能無法使用，請設定加密金鑰。
     topup:
-      credits_required: '需填入儲值點數金額'
-      invalid_credits: '無效的儲值點數金額'
-      invalid_option: '無效的儲值選項'
-      plan_not_eligible: '儲值僅適用於付費方案，請先升級您的方案。'
-      stripe_customer_not_configured: 'Stripe 客戶尚未設定'
-      no_payment_method: '找不到付款方式，請先新增付款方式再進行購買。'
+      credits_required: 需填入儲值點數金額
+      invalid_credits: 無效的儲值點數金額
+      invalid_option: 無效的儲值選項
+      plan_not_eligible: 儲值僅適用於付費方案，請先升級您的方案。
+      stripe_customer_not_configured: Stripe 客戶尚未設定
+      no_payment_method: 找不到付款方式，請先新增付款方式再進行購買。
     reports:
-      date_range_too_long: '日期範圍不能超過 6 個月'
+      date_range_too_long: 日期範圍不能超過 6 個月
   profile:
     mfa:
-      enabled: 'MFA 啟用成功'
-      disabled: 'MFA 停用成功'
+      enabled: MFA 啟用成功
+      disabled: MFA 停用成功
     account_saml_settings:
-      invalid_certificate: '必須是 PEM 格式的有效 X.509 憑證'
+      invalid_certificate: 必須是 PEM 格式的有效 X.509 憑證
   reports:
-    period: '報告期間 %{since} 至 %{until}'
-    utc_warning: '此報告以 UTC 時區產生'
+    period: 報告期間 %{since} 至 %{until}
+    utc_warning: 此報告以 UTC 時區產生
     agent_csv:
-      agent_name: '客服名稱'
-      conversations_count: '已分配的對話數'
-      avg_first_response_time: '平均首次回應時間'
-      avg_resolution_time: '平均解決時間'
-      resolution_count: '已解決的數量'
-      avg_customer_waiting_time: '平均客戶等待時間'
+      agent_name: 客服名稱
+      conversations_count: 已分配的對話數
+      avg_first_response_time: 平均首次回應時間
+      avg_resolution_time: 平均解決時間
+      resolution_count: 已解決的數量
+      avg_customer_waiting_time: 平均客戶等待時間
     inbox_csv:
-      inbox_name: '收件匣名稱'
-      inbox_type: '收件匣類型'
-      conversations_count: '對話數量'
-      avg_first_response_time: '平均首次回應時間'
-      avg_resolution_time: '平均解決時間'
+      inbox_name: 收件匣名稱
+      inbox_type: 收件匣類型
+      conversations_count: 對話數量
+      avg_first_response_time: 平均首次回應時間
+      avg_resolution_time: 平均解決時間
     label_csv:
-      label_title: '標籤'
-      conversations_count: '對話數量'
-      avg_first_response_time: '平均首次回應時間'
-      avg_resolution_time: '平均解決時間'
-      avg_reply_time: '平均回覆時間'
-      resolution_count: '已解決的數量'
+      label_title: 標籤
+      conversations_count: 對話數量
+      avg_first_response_time: 平均首次回應時間
+      avg_resolution_time: 平均解決時間
+      avg_reply_time: 平均回覆時間
+      resolution_count: 已解決的數量
     team_csv:
-      team_name: '團隊名稱'
-      conversations_count: '對話數量'
-      avg_first_response_time: '平均首次回應時間'
-      avg_resolution_time: '平均解決時間'
-      resolution_count: '已解決的數量'
-      avg_customer_waiting_time: '平均客戶等待時間'
+      team_name: 團隊名稱
+      conversations_count: 對話數量
+      avg_first_response_time: 平均首次回應時間
+      avg_resolution_time: 平均解決時間
+      resolution_count: 已解決的數量
+      avg_customer_waiting_time: 平均客戶等待時間
     conversation_csv:
-      conversations_count: '對話'
-      incoming_messages_count: '收到的訊息'
-      outgoing_messages_count: '發送的訊息'
-      avg_first_response_time: '平均首次回應時間'
-      avg_resolution_time: '平均解決時間'
-      resolution_count: '已解決的數量'
-      avg_customer_waiting_time: '平均客戶等待時間'
+      conversations_count: 對話
+      incoming_messages_count: 收到的訊息
+      outgoing_messages_count: 發送的訊息
+      avg_first_response_time: 平均首次回應時間
+      avg_resolution_time: 平均解決時間
+      resolution_count: 已解決的數量
+      avg_customer_waiting_time: 平均客戶等待時間
     conversation_traffic_csv:
-      timezone: '時區'
+      timezone: 時區
     sla_csv:
-      conversation_id: '對話 ID'
-      sla_policy_breached: 'SLA 政策'
-      assignee: '負責人'
-      team: '團隊'
-      inbox: '收件匣'
-      labels: '標籤'
-      conversation_link: '對話連結'
-      breached_events: '違反的事件'
+      conversation_id: 對話 ID
+      sla_policy_breached: SLA 政策
+      assignee: 負責人
+      team: 團隊
+      inbox: 收件匣
+      labels: 標籤
+      conversation_link: 對話連結
+      breached_events: 違反的事件
     default_group_by: day
     csat:
       headers:
-        contact_name: '聯絡人姓名'
-        contact_email_address: '聯絡人電子郵件'
-        contact_phone_number: '聯絡人電話號碼'
-        link_to_the_conversation: '對話連結'
-        agent_name: '客服姓名'
-        rating: '評分'
-        feedback: '意見回饋'
-        recorded_at: '記錄日期'
-        review_notes: '審核備註'
+        contact_name: 聯絡人姓名
+        contact_email_address: 聯絡人電子郵件
+        contact_phone_number: 聯絡人電話號碼
+        link_to_the_conversation: 對話連結
+        agent_name: 客服姓名
+        rating: 評分
+        feedback: 意見回饋
+        recorded_at: 記錄日期
+        review_notes: 審核備註
   notifications:
     notification_title:
       conversation_creation: '一則對話 (#%{display_id}) 已在 %{inbox_name} 中建立'
@@ -223,12 +234,16 @@ zh_TW:
       handoff: '正在轉接至其他客服人員以提供進一步協助。'
     messages:
       instagram_story_content: '%{story_sender} 在限時動態中提及了您：'
-      instagram_deleted_story_content: '此限時動態已不存在。'
+      instagram_deleted_story_content: 此限時動態已不存在。
       instagram_shared_story_content: '分享的限時動態'
       instagram_shared_post_content: '分享的貼文'
-      deleted: '訊息已被刪除'
+      deleted: 訊息已被刪除
       whatsapp:
         list_button_label: '選擇一個項目'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
       delivery_status:
         error_code: '錯誤代碼：%{error_code}'
     activity:
@@ -250,7 +265,7 @@ zh_TW:
         auto_resolved_days: '由於對話已經 %{count} 天沒有新活動，已被系統標記為已解決'
         auto_resolved_hours: '由於對話已經 %{count} 小時沒有新活動，已被系統標記為已解決'
         auto_resolved_minutes: '由於對話已經 %{count} 分鐘沒有新活動，已被系統標記為已解決'
-        system_auto_open: '由於收到新的傳入訊息，系統已重新開啟對話。'
+        system_auto_open: 由於收到新的傳入訊息，系統已重新開啟對話。
       priority:
         added: '%{user_name} 將優先順序設為 %{new_priority}'
         updated: '%{user_name} 將優先順序從 %{old_priority} 變更為 %{new_priority}'
@@ -273,6 +288,9 @@ zh_TW:
         issue_created: '%{user_name} 建立了 Linear 議題 %{issue_id}'
         issue_linked: '%{user_name} 連結了 Linear 議題 %{issue_id}'
         issue_unlinked: '%{user_name} 取消連結了 Linear 議題 %{issue_id}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
       csat:
         not_sent_due_to_messaging_window: '由於傳出訊息限制，未發送 CSAT 問卷'
       auto_resolve:
@@ -317,7 +335,7 @@ zh_TW:
     slack:
       name: 'Slack'
       short_description: '在 Slack 中直接接收通知並回覆對話。'
-      description: '將 Chatwoot 與 Slack 整合，讓您的團隊保持同步。此整合可讓您接收新對話的通知，並直接在 Slack 介面中回覆。'
+      description: "將 Chatwoot 與 Slack 整合，讓您的團隊保持同步。此整合可讓您接收新對話的通知，並直接在 Slack 介面中回覆。"
     webhooks:
       name: 'Webhooks'
       description: 'Webhook 事件提供您 Chatwoot 帳號中活動的即時更新。您可以訂閱偏好的事件，Chatwoot 將透過 HTTP 回呼向您發送更新。'
@@ -328,7 +346,7 @@ zh_TW:
     google_translate:
       name: 'Google 翻譯'
       short_description: '自動為客服人員翻譯客戶訊息。'
-      description: '整合 Google 翻譯，幫助客服人員輕鬆翻譯客戶訊息。此整合會自動偵測語言，並將其轉換為客服人員或管理員偏好的語言。'
+      description: "整合 Google 翻譯，幫助客服人員輕鬆翻譯客戶訊息。此整合會自動偵測語言，並將其轉換為客服人員或管理員偏好的語言。"
     openai:
       name: 'OpenAI'
       short_description: 'AI 驅動的回覆建議、摘要和訊息強化。'
@@ -337,6 +355,7 @@ zh_TW:
       name: 'Linear'
       short_description: '直接從對話中建立和連結 Linear 議題。'
       description: '直接從對話視窗中在 Linear 建立議題。或者連結現有的 Linear 議題，讓議題追蹤流程更加順暢高效。'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
     notion:
       name: 'Notion'
       short_description: '將資料庫、文件和頁面直接與 Captain 整合。'
@@ -350,7 +369,7 @@ zh_TW:
       short_description: '將您的聯絡人和對話與 LeadSquared CRM 同步。'
       description: '將您的聯絡人和對話與 LeadSquared CRM 同步。此整合會在新增聯絡人時自動在 LeadSquared 中建立潛在客戶，並記錄對話活動，為您的銷售團隊提供完整的上下文。'
   captain:
-    copilot_message_required: '訊息為必填'
+    copilot_message_required: 訊息為必填
     copilot_error: '請先為此收件匣連結助理以使用 Copilot'
     copilot_limit: '您的 Copilot 點數已用完。您可以在帳單區域購買更多點數。'
     upgrade: '請升級您的方案以啟用 Captain AI'
@@ -365,6 +384,9 @@ zh_TW:
       limit_exceeded: '已超過文件上限'
       pdf_format_error: '必須為 PDF 檔案'
       pdf_size_error: '必須小於 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
       pdf_upload_failed: '無法將 PDF 上傳至 OpenAI'
       pdf_upload_success: 'PDF 上傳成功，file_id：%{file_id}'
       pdf_processing_failed: '處理 PDF 文件 %{document_id} 失敗：%{error}'
@@ -386,53 +408,53 @@ zh_TW:
       limit_exceeded: '每個帳號最多可建立 %{limit} 個自訂工具'
   public_portal:
     search:
-      search_placeholder: '依標題或內容搜尋文章...'
-      empty_placeholder: '查無結果。'
-      loading_placeholder: '搜尋中...'
-      results_title: '搜尋結果'
+      search_placeholder: 依標題或內容搜尋文章...
+      empty_placeholder: 查無結果。
+      loading_placeholder: 搜尋中...
+      results_title: 搜尋結果
     toc_header: '本頁內容'
     hero:
-      sub_title: '在此搜尋文章或瀏覽以下分類。'
+      sub_title: 在此搜尋文章或瀏覽以下分類。
     common:
-      home: '首頁'
-      last_updated_on: '最後更新於 %{last_updated_on}'
-      view_all_articles: '查看全部'
-      article: '篇文章'
-      articles: '篇文章'
-      author: '位作者'
-      authors: '位作者'
-      other: '其他'
-      others: '其他'
-      by: '作者：'
-      no_articles: '這裡還沒有文章'
+      home: 首頁
+      last_updated_on: 最後更新於 %{last_updated_on}
+      view_all_articles: 查看全部
+      article: 篇文章
+      articles: 篇文章
+      author: 位作者
+      authors: 位作者
+      other: 其他
+      others: 其他
+      by: 作者：
+      no_articles: 這裡還沒有文章
     footer:
-      made_with: '由以下技術製作'
+      made_with: 由以下技術製作
     header:
-      go_to_homepage: '網站首頁'
-      visit_website: '前往網站'
+      go_to_homepage: 網站首頁
+      visit_website: 前往網站
       appearance:
-        system: '系統'
-        light: '淺色'
-        dark: '深色'
-      featured_articles: '精選文章'
-      uncategorized: '未分類'
+        system: 系統
+        light: 淺色
+        dark: 深色
+      featured_articles: 精選文章
+      uncategorized: 未分類
     404:
-      title: '找不到頁面'
-      description: '我們找不到您要尋找的頁面。'
-      back_to_home: '回到首頁'
+      title: 找不到頁面
+      description: 我們找不到您要尋找的頁面。
+      back_to_home: 回到首頁
     not_active:
-      title: '幫助中心目前無法使用'
-      description: '請聯繫網站管理員以取得更多資訊。'
-      action: '如果您是管理員，請升級您的方案以恢復存取權限。'
+      title: 幫助中心目前無法使用
+      description: 請聯繫網站管理員以取得更多資訊。
+      action: 如果您是管理員，請升級您的方案以恢復存取權限。
   slack_unfurl:
     fields:
-      name: '姓名'
-      email: '電子郵件'
-      phone_number: '電話'
-      company_name: '公司'
-      inbox_name: '收件匣'
-      inbox_type: '收件匣類型'
-    button: '開啟對話'
+      name: 姓名
+      email: 電子郵件
+      phone_number: 電話
+      company_name: 公司
+      inbox_name: 收件匣
+      inbox_type: 收件匣類型
+    button: 開啟對話
   time_units:
     days:
       other: '%{count} 天'
@@ -470,6 +492,12 @@ zh_TW:
   agent_capacity_policy:
     inbox_already_assigned: '收件匣已被分配給此策略'
   portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
     send_instructions:
       email_required: '電子郵件為必填'
       invalid_email_format: '電子郵件格式無效'
@@ -478,3 +506,9 @@ zh_TW:
       subject: '完成 %{custom_domain} 的設定'
     ssl_status:
       custom_domain_not_configured: '尚未設定自訂網域'
+  super_admin:
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."