fix: open bot handled conversations on human assignment

2026-07-02 21:20:31 -07:00
parent 14d7df5e50
commit 7ec4468af2
4 changed files with 15 additions and 7 deletions
@@ -3,7 +3,7 @@ module AssignmentHandler
  include Events::Types

  included do
-    before_save :ensure_assignee_is_from_team
+    before_validation :ensure_assignee_is_from_team
    after_commit :notify_assignment_change, :process_assignment_changes
  end

@@ -14,10 +14,6 @@ module AssignmentHandler

    validate_current_assignee_team
    self.assignee ||= find_assignee_from_team
-    return if assignee_id.blank?
-
-    self.status = :open if assignee_agent_bot_id.present? && pending?
-    self.assignee_agent_bot = nil
  end

  def validate_current_assignee_team