diff --git a/lib/captain/base_editor_service.rb b/lib/captain/base_editor_service.rb
index 12bf29687..ae4a1f78c 100644
--- a/lib/captain/base_editor_service.rb
+++ b/lib/captain/base_editor_service.rb
@@ -158,6 +158,61 @@ class Captain::BaseEditorService
     { error: error.message, request_messages: messages }
   end
 
+  def conversation_messages(in_array_format: false, start_from: 0)
+    messages = init_messages_body(in_array_format)
+    add_messages_until_token_limit(conversation, messages, in_array_format, start_from)
+  end
+
+  def init_messages_body(in_array_format)
+    in_array_format ? [] : ''
+  end
+
+  def add_messages_until_token_limit(conversation, messages, in_array_format, start_from = 0)
+    character_count = start_from
+    conversation.messages
+                .where(message_type: [:incoming, :outgoing])
+                .where(private: false)
+                .reorder('id desc')
+                .each do |message|
+      character_count, message_added = add_message_if_within_limit(character_count, message, messages, in_array_format)
+      break unless message_added
+    end
+    messages
+  end
+
+  def add_message_if_within_limit(character_count, message, messages, in_array_format)
+    content = message.content_for_llm
+    if valid_message?(content, character_count)
+      add_message_to_list(message, messages, in_array_format, content)
+      character_count += content.length
+      [character_count, true]
+    else
+      [character_count, false]
+    end
+  end
+
+  def valid_message?(content, character_count)
+    content.present? && character_count + content.length <= TOKEN_LIMIT
+  end
+
+  def add_message_to_list(message, messages, in_array_format, content)
+    formatted_message = format_message(message, in_array_format, content)
+    messages.prepend(formatted_message)
+  end
+
+  def format_message(message, in_array_format, content)
+    in_array_format ? format_message_in_array(message, content) : format_message_in_string(message, content)
+  end
+
+  def format_message_in_array(message, content)
+    { role: (message.incoming? ? 'user' : 'assistant'), content: content }
+  end
+
+  def format_message_in_string(message, content)
+    sender_type = message.incoming? ? 'Customer' : 'Agent'
+    "#{sender_type} #{message.sender&.name} : #{content}\n"
+  end
+
   def api_key
     @api_key ||= openai_hook&.settings&.dig('api_key') || system_api_key
   end
diff --git a/lib/captain/label_suggestion_service.rb b/lib/captain/label_suggestion_service.rb
index 57c49a2e9..8cd022217 100644
--- a/lib/captain/label_suggestion_service.rb
+++ b/lib/captain/label_suggestion_service.rb
@@ -40,10 +40,7 @@ class Captain::LabelSuggestionService < Captain::BaseEditorService
     return nil unless valid_conversation?(conversation)
 
     labels = account.labels.pluck(:title).join(', ')
-    character_count = labels.length
-
-    messages = init_messages_body(false)
-    add_messages_until_token_limit(conversation, messages, false, character_count)
+    messages = conversation_messages(in_array_format: false, start_from: labels.length)
 
     return nil if messages.blank? || labels.blank?
 
@@ -58,54 +55,4 @@ class Captain::LabelSuggestionService < Captain::BaseEditorService
 
     true
   end
-
-  def init_messages_body(in_array_format)
-    in_array_format ? [] : ''
-  end
-
-  def add_messages_until_token_limit(conversation, messages, in_array_format, start_from = 0)
-    character_count = start_from
-    conversation.messages
-                .where(message_type: [:incoming, :outgoing])
-                .where(private: false)
-                .reorder('id desc')
-                .each do |message|
-      character_count, message_added = add_message_if_within_limit(character_count, message, messages, in_array_format)
-      break unless message_added
-    end
-    messages
-  end
-
-  def add_message_if_within_limit(character_count, message, messages, in_array_format)
-    content = message.content_for_llm
-    if valid_message?(content, character_count)
-      add_message_to_list(message, messages, in_array_format, content)
-      character_count += content.length
-      [character_count, true]
-    else
-      [character_count, false]
-    end
-  end
-
-  def valid_message?(content, character_count)
-    content.present? && character_count + content.length <= TOKEN_LIMIT
-  end
-
-  def add_message_to_list(message, messages, in_array_format, content)
-    formatted_message = format_message(message, in_array_format, content)
-    messages.prepend(formatted_message)
-  end
-
-  def format_message(message, in_array_format, content)
-    in_array_format ? format_message_in_array(message, content) : format_message_in_string(message, content)
-  end
-
-  def format_message_in_array(message, content)
-    { role: (message.incoming? ? 'user' : 'assistant'), content: content }
-  end
-
-  def format_message_in_string(message, content)
-    sender_type = message.incoming? ? 'Customer' : 'Agent'
-    "#{sender_type} #{message.sender&.name} : #{content}\n"
-  end
 end
diff --git a/lib/captain/reply_suggestion_service.rb b/lib/captain/reply_suggestion_service.rb
index 841fd57bc..340c325eb 100644
--- a/lib/captain/reply_suggestion_service.rb
+++ b/lib/captain/reply_suggestion_service.rb
@@ -13,59 +13,4 @@ class Captain::ReplySuggestionService < Captain::BaseEditorService
       ].concat(conversation_messages(in_array_format: true))
     }
   end
-
-  def conversation_messages(in_array_format: false)
-    messages = init_messages_body(in_array_format)
-    add_messages_until_token_limit(conversation, messages, in_array_format)
-  end
-
-  def init_messages_body(in_array_format)
-    in_array_format ? [] : ''
-  end
-
-  def add_messages_until_token_limit(conversation, messages, in_array_format, start_from = 0)
-    character_count = start_from
-    conversation.messages
-                .where(message_type: [:incoming, :outgoing])
-                .where(private: false)
-                .reorder('id desc')
-                .each do |message|
-      character_count, message_added = add_message_if_within_limit(character_count, message, messages, in_array_format)
-      break unless message_added
-    end
-    messages
-  end
-
-  def add_message_if_within_limit(character_count, message, messages, in_array_format)
-    content = message.content_for_llm
-    if valid_message?(content, character_count)
-      add_message_to_list(message, messages, in_array_format, content)
-      character_count += content.length
-      [character_count, true]
-    else
-      [character_count, false]
-    end
-  end
-
-  def valid_message?(content, character_count)
-    content.present? && character_count + content.length <= TOKEN_LIMIT
-  end
-
-  def add_message_to_list(message, messages, in_array_format, content)
-    formatted_message = format_message(message, in_array_format, content)
-    messages.prepend(formatted_message)
-  end
-
-  def format_message(message, in_array_format, content)
-    in_array_format ? format_message_in_array(message, content) : format_message_in_string(message, content)
-  end
-
-  def format_message_in_array(message, content)
-    { role: (message.incoming? ? 'user' : 'assistant'), content: content }
-  end
-
-  def format_message_in_string(message, content)
-    sender_type = message.incoming? ? 'Customer' : 'Agent'
-    "#{sender_type} #{message.sender&.name} : #{content}\n"
-  end
 end
diff --git a/lib/captain/summary_service.rb b/lib/captain/summary_service.rb
index e6bc12ff9..7ccbf1917 100644
--- a/lib/captain/summary_service.rb
+++ b/lib/captain/summary_service.rb
@@ -14,59 +14,4 @@ class Captain::SummaryService < Captain::BaseEditorService
       ]
     }
   end
-
-  def conversation_messages(in_array_format: false)
-    messages = init_messages_body(in_array_format)
-    add_messages_until_token_limit(conversation, messages, in_array_format)
-  end
-
-  def init_messages_body(in_array_format)
-    in_array_format ? [] : ''
-  end
-
-  def add_messages_until_token_limit(conversation, messages, in_array_format, start_from = 0)
-    character_count = start_from
-    conversation.messages
-                .where(message_type: [:incoming, :outgoing])
-                .where(private: false)
-                .reorder('id desc')
-                .each do |message|
-      character_count, message_added = add_message_if_within_limit(character_count, message, messages, in_array_format)
-      break unless message_added
-    end
-    messages
-  end
-
-  def add_message_if_within_limit(character_count, message, messages, in_array_format)
-    content = message.content_for_llm
-    if valid_message?(content, character_count)
-      add_message_to_list(message, messages, in_array_format, content)
-      character_count += content.length
-      [character_count, true]
-    else
-      [character_count, false]
-    end
-  end
-
-  def valid_message?(content, character_count)
-    content.present? && character_count + content.length <= TOKEN_LIMIT
-  end
-
-  def add_message_to_list(message, messages, in_array_format, content)
-    formatted_message = format_message(message, in_array_format, content)
-    messages.prepend(formatted_message)
-  end
-
-  def format_message(message, in_array_format, content)
-    in_array_format ? format_message_in_array(message, content) : format_message_in_string(message, content)
-  end
-
-  def format_message_in_array(message, content)
-    { role: (message.incoming? ? 'user' : 'assistant'), content: content }
-  end
-
-  def format_message_in_string(message, content)
-    sender_type = message.incoming? ? 'Customer' : 'Agent'
-    "#{sender_type} #{message.sender&.name} : #{content}\n"
-  end
 end