Merge branch 'develop' into feat/ui-lib

app/javascript/dashboard/App.vue

@@ -131,7 +131,7 @@ export default {
   <div
     v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
     id="app"
-    class="flex flex-col w-full h-screen min-h-0"
+    class="flex flex-col w-full h-screen min-h-0 bg-n-background"
     :dir="isRTL ? 'rtl' : 'ltr'"
   >
     <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />

app/javascript/dashboard/api/captain/preferences.js

@@ -0,0 +1,18 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class CaptainPreferences extends ApiClient {
+  constructor() {
+    super('captain/preferences', { accountScoped: true });
+  }
+
+  get() {
+    return axios.get(this.url);
+  }
+
+  updatePreferences(data) {
+    return axios.put(this.url, data);
+  }
+}
+
+export default new CaptainPreferences();

app/javascript/dashboard/api/captain/tasks.js

@@ -0,0 +1,107 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+/**
+ * A client for the Captain Tasks API.
+ * @extends ApiClient
+ */
+class TasksAPI extends ApiClient {
+  /**
+   * Creates a new TasksAPI instance.
+   */
+  constructor() {
+    super('captain/tasks', { accountScoped: true });
+  }
+
+  /**
+   * Rewrites content with a specific operation.
+   * @param {Object} options - The rewrite options.
+   * @param {string} options.content - The content to rewrite.
+   * @param {string} options.operation - The rewrite operation (fix_spelling_grammar, casual, professional, etc).
+   * @param {string} [options.conversationId] - The conversation ID for context (required for 'improve').
+   * @param {AbortSignal} [signal] - AbortSignal to cancel the request.
+   * @returns {Promise} A promise that resolves with the rewritten content.
+   */
+  rewrite({ content, operation, conversationId }, signal) {
+    return axios.post(
+      `${this.url}/rewrite`,
+      {
+        content,
+        operation,
+        conversation_display_id: conversationId,
+      },
+      { signal }
+    );
+  }
+
+  /**
+   * Summarizes a conversation.
+   * @param {string} conversationId - The conversation ID to summarize.
+   * @param {AbortSignal} [signal] - AbortSignal to cancel the request.
+   * @returns {Promise} A promise that resolves with the summary.
+   */
+  summarize(conversationId, signal) {
+    return axios.post(
+      `${this.url}/summarize`,
+      {
+        conversation_display_id: conversationId,
+      },
+      { signal }
+    );
+  }
+
+  /**
+   * Gets a reply suggestion for a conversation.
+   * @param {string} conversationId - The conversation ID.
+   * @param {AbortSignal} [signal] - AbortSignal to cancel the request.
+   * @returns {Promise} A promise that resolves with the reply suggestion.
+   */
+  replySuggestion(conversationId, signal) {
+    return axios.post(
+      `${this.url}/reply_suggestion`,
+      {
+        conversation_display_id: conversationId,
+      },
+      { signal }
+    );
+  }
+
+  /**
+   * Gets label suggestions for a conversation.
+   * @param {string} conversationId - The conversation ID.
+   * @param {AbortSignal} [signal] - AbortSignal to cancel the request.
+   * @returns {Promise} A promise that resolves with label suggestions.
+   */
+  labelSuggestion(conversationId, signal) {
+    return axios.post(
+      `${this.url}/label_suggestion`,
+      {
+        conversation_display_id: conversationId,
+      },
+      { signal }
+    );
+  }
+
+  /**
+   * Sends a follow-up message to continue refining a previous task result.
+   * @param {Object} options - The follow-up options.
+   * @param {Object} options.followUpContext - The follow-up context from a previous task.
+   * @param {string} options.message - The follow-up message/request from the user.
+   * @param {string} [options.conversationId] - The conversation ID for Langfuse session tracking.
+   * @param {AbortSignal} [signal] - AbortSignal to cancel the request.
+   * @returns {Promise} A promise that resolves with the follow-up response and updated follow-up context.
+   */
+  followUp({ followUpContext, message, conversationId }, signal) {
+    return axios.post(
+      `${this.url}/follow_up`,
+      {
+        follow_up_context: followUpContext,
+        message,
+        conversation_display_id: conversationId,
+      },
+      { signal }
+    );
+  }
+}
+
+export default new TasksAPI();

app/javascript/dashboard/api/inboxes.js

@@ -38,6 +38,16 @@ class Inboxes extends BaseClass {
   syncTemplates(inboxId) {
     return axios.post(`${this.url}/${inboxId}/sync_templates`);
   }
+
+  createCSATTemplate(inboxId, template) {
+    return axios.post(`${this.url}/${inboxId}/csat_template`, {
+      template,
+    });
+  }
+
+  getCSATTemplateStatus(inboxId) {
+    return axios.get(`${this.url}/${inboxId}/csat_template`);
+  }
 }
 
 export default new Inboxes();

app/javascript/dashboard/api/integrations/openapi.js

@@ -1,81 +0,0 @@
-/* global axios */
-
-import ApiClient from '../ApiClient';
-
-/**
- * Represents the data object for a OpenAI hook.
- * @typedef {Object} ConversationMessageData
- * @property {string} [tone] - The tone of the message.
- * @property {string} [content] - The content of the message.
- * @property {string} [conversation_display_id] - The display ID of the conversation (optional).
- */
-
-/**
- * A client for the OpenAI API.
- * @extends ApiClient
- */
-class OpenAIAPI extends ApiClient {
-  /**
-   * Creates a new OpenAIAPI instance.
-   */
-  constructor() {
-    super('integrations', { accountScoped: true });
-
-    /**
-     * The conversation events supported by the API.
-     * @type {string[]}
-     */
-    this.conversation_events = [
-      'summarize',
-      'reply_suggestion',
-      'label_suggestion',
-    ];
-
-    /**
-     * The message events supported by the API.
-     * @type {string[]}
-     */
-    this.message_events = ['rephrase'];
-  }
-
-  /**
-   * Processes an event using the OpenAI API.
-   * @param {Object} options - The options for the event.
-   * @param {string} [options.type='rephrase'] - The type of event to process.
-   * @param {string} [options.content] - The content of the event.
-   * @param {string} [options.tone] - The tone of the event.
-   * @param {string} [options.conversationId] - The ID of the conversation to process the event for.
-   * @param {string} options.hookId - The ID of the hook to use for processing the event.
-   * @returns {Promise} A promise that resolves with the result of the event processing.
-   */
-  processEvent({ type = 'rephrase', content, tone, conversationId, hookId }) {
-    /**
-     * @type {ConversationMessageData}
-     */
-    let data = {
-      tone,
-      content,
-    };
-
-    // Always include conversation_display_id when available for session tracking
-    if (conversationId) {
-      data.conversation_display_id = conversationId;
-    }
-
-    // For conversation-level events, only send conversation_display_id
-    if (this.conversation_events.includes(type)) {
-      data = {
-        conversation_display_id: conversationId,
-      };
-    }
-
-    return axios.post(`${this.url}/hooks/${hookId}/process_event`, {
-      event: {
-        name: type,
-        data,
-      },
-    });
-  }
-}
-
-export default new OpenAIAPI();

app/javascript/dashboard/api/reports.js

@@ -61,6 +61,12 @@ class ReportsAPI extends ApiClient {
     });
   }
 
+  getConversationsSummaryReports({ from: since, to: until, businessHours }) {
+    return axios.get(`${this.url}/conversations_summary`, {
+      params: { since, until, business_hours: businessHours },
+    });
+  }
+
   getConversationTrafficCSV({ daysBefore = 6 } = {}) {
     return axios.get(`${this.url}/conversation_traffic`, {
       params: { timezone_offset: getTimeOffset(), days_before: daysBefore },

app/javascript/dashboard/api/search.js

@@ -14,38 +14,48 @@ class SearchAPI extends ApiClient {
     });
   }
 
-  contacts({ q, page = 1 }) {
+  contacts({ q, page = 1, since, until }) {
     return axios.get(`${this.url}/contacts`, {
       params: {
         q,
         page: page,
+        since,
+        until,
       },
     });
   }
 
-  conversations({ q, page = 1 }) {
+  conversations({ q, page = 1, since, until }) {
     return axios.get(`${this.url}/conversations`, {
       params: {
         q,
         page: page,
+        since,
+        until,
       },
     });
   }
 
-  messages({ q, page = 1 }) {
+  messages({ q, page = 1, since, until, from, inboxId }) {
     return axios.get(`${this.url}/messages`, {
       params: {
         q,
         page: page,
+        since,
+        until,
+        from,
+        inbox_id: inboxId,
       },
     });
   }
 
-  articles({ q, page = 1 }) {
+  articles({ q, page = 1, since, until }) {
     return axios.get(`${this.url}/articles`, {
       params: {
         q,
         page: page,
+        since,
+        until,
       },
     });
   }

app/javascript/dashboard/api/specs/search.spec.js

@@ -0,0 +1,134 @@
+import searchAPI from '../search';
+import ApiClient from '../ApiClient';
+
+describe('#SearchAPI', () => {
+  it('creates correct instance', () => {
+    expect(searchAPI).toBeInstanceOf(ApiClient);
+    expect(searchAPI).toHaveProperty('get');
+    expect(searchAPI).toHaveProperty('contacts');
+    expect(searchAPI).toHaveProperty('conversations');
+    expect(searchAPI).toHaveProperty('messages');
+    expect(searchAPI).toHaveProperty('articles');
+  });
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      get: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+      vi.clearAllMocks();
+    });
+
+    it('#get', () => {
+      searchAPI.get({ q: 'test query' });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search', {
+        params: { q: 'test query' },
+      });
+    });
+
+    it('#contacts', () => {
+      searchAPI.contacts({ q: 'test', page: 1 });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/contacts', {
+        params: { q: 'test', page: 1, since: undefined, until: undefined },
+      });
+    });
+
+    it('#contacts with date filters', () => {
+      searchAPI.contacts({
+        q: 'test',
+        page: 2,
+        since: 1700000000,
+        until: 1732000000,
+      });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/contacts', {
+        params: { q: 'test', page: 2, since: 1700000000, until: 1732000000 },
+      });
+    });
+
+    it('#conversations', () => {
+      searchAPI.conversations({ q: 'test', page: 1 });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/search/conversations',
+        {
+          params: { q: 'test', page: 1, since: undefined, until: undefined },
+        }
+      );
+    });
+
+    it('#conversations with date filters', () => {
+      searchAPI.conversations({
+        q: 'test',
+        page: 1,
+        since: 1700000000,
+        until: 1732000000,
+      });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/search/conversations',
+        {
+          params: { q: 'test', page: 1, since: 1700000000, until: 1732000000 },
+        }
+      );
+    });
+
+    it('#messages', () => {
+      searchAPI.messages({ q: 'test', page: 1 });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/messages', {
+        params: {
+          q: 'test',
+          page: 1,
+          since: undefined,
+          until: undefined,
+          from: undefined,
+          inbox_id: undefined,
+        },
+      });
+    });
+
+    it('#messages with all filters', () => {
+      searchAPI.messages({
+        q: 'test',
+        page: 1,
+        since: 1700000000,
+        until: 1732000000,
+        from: 'contact:42',
+        inboxId: 10,
+      });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/messages', {
+        params: {
+          q: 'test',
+          page: 1,
+          since: 1700000000,
+          until: 1732000000,
+          from: 'contact:42',
+          inbox_id: 10,
+        },
+      });
+    });
+
+    it('#articles', () => {
+      searchAPI.articles({ q: 'test', page: 1 });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/articles', {
+        params: { q: 'test', page: 1, since: undefined, until: undefined },
+      });
+    });
+
+    it('#articles with date filters', () => {
+      searchAPI.articles({
+        q: 'test',
+        page: 2,
+        since: 1700000000,
+        until: 1732000000,
+      });
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/search/articles', {
+        params: { q: 'test', page: 2, since: 1700000000, until: 1732000000 },
+      });
+    });
+  });
+});

app/javascript/dashboard/assets/scss/_next-colors.scss

@@ -96,18 +96,49 @@
     --gray-11: 100 100 100;
     --gray-12: 32 32 32;
 
-    --background-color: 253 253 253;
-    --text-blue: 8 109 224;
+    --violet-1: 253 252 254;
+    --violet-2: 250 248 255;
+    --violet-3: 244 240 254;
+    --violet-4: 235 228 255;
+    --violet-5: 225 217 255;
+    --violet-6: 212 202 254;
+    --violet-7: 194 178 248;
+    --violet-8: 169 153 236;
+    --violet-9: 110 86 207;
+    --violet-10: 100 84 196;
+    --violet-11: 101 85 183;
+    --violet-12: 47 38 95;
+
+    --background-color: 247 247 247;
+    --surface-1: 254 254 254;
+    --surface-2: 255 255 255;
+    --surface-active: 255 255 255;
+    --background-input-box: 0, 0, 0, 0.03;
+    --text-blue: 1 22 44;
+    --text-purple: 2 4 49;
+    --text-amber: 37 24 1;
     --border-container: 236 236 236;
-    --border-strong: 235 235 235;
+    --border-strong: 226 227 231;
     --border-weak: 234 234 234;
+    --border-blue-strong: 18 61 117;
     --solid-1: 255 255 255;
     --solid-2: 255 255 255;
     --solid-3: 255 255 255;
     --solid-active: 255 255 255;
-    --solid-amber: 252 232 193;
+    --solid-amber: 255 228 181;
     --solid-blue: 218 236 255;
+    --solid-blue-2: 251 253 255;
     --solid-iris: 230 231 255;
+    --solid-purple: 230 231 255;
+    --solid-red: 254 200 201;
+    --solid-amber-button: 255 221 141;
+    --card-color: 255 255 255;
+    --overlay: 0, 0, 0, 0.12;
+    --overlay-avatar: 255, 255, 255, 0.67;
+    --button-color: 255 255 255;
+    --button-hover-color: 255, 255, 255, 0.2;
+    --label-background: 247 247 247;
+    --label-border: 0, 0, 0, 0.04;
 
     // Bubble-specific colors (override these for custom theming)
     --bubble-agent-bg: var(--solid-blue);
@@ -151,8 +182,8 @@
     --bubble-bot-status: var(--slate-10);
     --bubble-bot-status-read: 126 182 255;
 
-    --alpha-1: 67, 67, 67, 0.06;
-    --alpha-2: 201, 202, 207, 0.15;
+    --alpha-1: 215, 215, 215, 0.22;
+    --alpha-2: 196, 197, 198, 0.22;
     --alpha-3: 255, 255, 255, 0.96;
     --black-alpha-1: 0, 0, 0, 0.12;
     --black-alpha-2: 0, 0, 0, 0.04;
@@ -254,17 +285,48 @@
     --gray-11: 180 180 180;
     --gray-12: 238 238 238;
 
-    --background-color: 18 18 19;
-    --border-strong: 52 52 52;
-    --border-weak: 38 38 42;
+    --violet-1: 20 17 31;
+    --violet-2: 27 21 37;
+    --violet-3: 41 31 67;
+    --violet-4: 50 37 85;
+    --violet-5: 60 46 105;
+    --violet-6: 71 56 135;
+    --violet-7: 86 70 151;
+    --violet-8: 110 86 171;
+    --violet-9: 110 86 207;
+    --violet-10: 125 109 217;
+    --violet-11: 169 153 236;
+    --violet-12: 226 221 254;
+
+    --background-color: 28 29 32;
+    --surface-1: 20 21 23;
+    --surface-2: 22 23 26;
+    --surface-active: 53 57 66;
+    --background-input-box: 255, 255, 255, 0.02;
+    --text-blue: 213 234 255;
+    --text-purple: 232 233 254;
+    --text-amber: 255 247 234;
+    --border-strong: 46 45 50;
+    --border-weak: 31 31 37;
+    --border-blue-strong: 201 226 255;
     --solid-1: 23 23 26;
     --solid-2: 29 30 36;
     --solid-3: 44 45 54;
     --solid-active: 53 57 66;
-    --solid-amber: 42 37 30;
-    --solid-blue: 16 49 91;
+    --solid-amber: 56 50 41;
+    --solid-blue: 15 57 102;
+    --solid-blue-2: 26 29 35;
     --solid-iris: 38 42 101;
-    --text-blue: 126 182 255;
+    --solid-purple: 51 51 107;
+    --solid-red: 90 33 34;
+    --solid-amber-button: 255 221 141;
+    --card-color: 28 30 34;
+    --overlay: 0, 0, 0, 0.4;
+    --overlay-avatar: 0, 0, 0, 0.05;
+    --button-color: 42 43 51;
+    --button-hover-color: 0, 0, 0, 0.15;
+    --label-background: 36 38 45;
+    --label-border: 255, 255, 255, 0.03;
 
     // Bubble-specific colors (override these for custom theming)
     --bubble-agent-bg: var(--solid-blue);
@@ -308,13 +370,13 @@
     --bubble-bot-status: var(--slate-10);
     --bubble-bot-status-read: 126 182 255;
 
-    --alpha-1: 36, 36, 36, 0.8;
-    --alpha-2: 139, 147, 182, 0.15;
-    --alpha-3: 36, 38, 45, 0.9;
+    --alpha-1: 35, 36, 42, 0.8;
+    --alpha-2: 147, 153, 176, 0.12;
+    --alpha-3: 33, 34, 38, 0.95;
     --black-alpha-1: 0, 0, 0, 0.3;
     --black-alpha-2: 0, 0, 0, 0.2;
     --border-blue: 39, 129, 246, 0.5;
-    --border-container: 236, 236, 236, 0;
+    --border-container: 255, 255, 255, 0;
     --white-alpha: 255, 255, 255, 0.1;
   }
 }

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -7,7 +7,7 @@
     @apply bg-n-slate-3;
 
     &::after {
-      @apply text-n-blue-text;
+      @apply text-n-blue-11;
     }
   }
 }

app/javascript/dashboard/components-next/AssignmentPolicy/components/ExclusionRules.vue

@@ -119,7 +119,7 @@ onMounted(() => {
             )
           "
           :items="filteredTags"
-          class="[&>button]:!text-n-blue-text [&>div]:min-w-64"
+          class="[&>button]:!text-n-blue-11 [&>div]:min-w-64"
           @add="onClickAddTag"
         />
       </div>

app/javascript/dashboard/components-next/Campaigns/CampaignLayout.vue

@@ -20,7 +20,7 @@ const handleButtonClick = () => {
 </script>
 
 <template>
-  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
     <header class="sticky top-0 z-10 px-6 lg:px-0">
       <div class="w-full max-w-[60rem] mx-auto">
         <div class="flex items-center justify-between w-full h-20 gap-2">

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue

@@ -306,7 +306,7 @@ defineExpose({ prepareCampaignDetails, isSubmitDisabled });
         variant="faded"
         color="slate"
         :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue

@@ -174,7 +174,7 @@ const handleSubmit = async () => {
         color="slate"
         type="button"
         :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/WhatsAppCampaign/WhatsAppCampaignForm.vue

@@ -251,7 +251,7 @@ watch(
         color="slate"
         type="button"
         :label="t('CAMPAIGN.WHATSAPP.CREATE.FORM.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/CardLayout.vue

@@ -19,7 +19,7 @@ const handleClick = () => {
 
 <template>
   <div
-    class="flex flex-col w-full shadow outline-1 outline outline-n-container group/cardLayout rounded-2xl bg-n-solid-2"
+    class="flex flex-col w-full outline-1 outline outline-n-container group/cardLayout rounded-xl bg-n-solid-2"
   >
     <div
       class="flex w-full gap-3 py-5"

app/javascript/dashboard/components-next/Companies/CompaniesHeader/components/CompanySortMenu.vue

@@ -35,6 +35,10 @@ const sortMenus = [
     label: t('COMPANIES.SORT_BY.OPTIONS.CREATED_AT'),
     value: 'created_at',
   },
+  {
+    label: t('COMPANIES.SORT_BY.OPTIONS.CONTACTS_COUNT'),
+    value: 'contacts_count',
+  },
 ];
 
 const orderingMenus = [

app/javascript/dashboard/components-next/Companies/CompaniesListLayout.vue

@@ -21,7 +21,7 @@ const updateCurrentPage = page => {
 
 <template>
   <section
-    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-background"
+    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-surface-1"
   >
     <div class="flex flex-col w-full h-full transition-all duration-300">
       <CompanyHeader

app/javascript/dashboard/components-next/Contacts/ContactsDetailsLayout.vue

@@ -73,7 +73,7 @@ const closeMobileSidebar = () => {
 
 <template>
   <section
-    class="flex w-full h-full overflow-hidden justify-evenly bg-n-background"
+    class="flex w-full h-full overflow-hidden justify-evenly bg-n-surface-1"
   >
     <div
       class="flex flex-col w-full h-full transition-all duration-300 ltr:2xl:ml-56 rtl:2xl:mr-56"

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue

@@ -73,7 +73,7 @@ defineExpose({ dialogRef });
           target="_blank"
           rel="noopener noreferrer"
           download="import-contacts-sample.csv"
-          class="text-n-blue-text"
+          class="text-n-blue-11"
         >
           {{
             t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.DOWNLOAD_LABEL')

app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue

@@ -5,6 +5,7 @@ import { useRoute } from 'vue-router';
 import ContactListHeaderWrapper from 'dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue';
 import ContactsActiveFiltersPreview from 'dashboard/components-next/Contacts/ContactsHeader/components/ContactsActiveFiltersPreview.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+import ContactsLoadMore from 'dashboard/components-next/Contacts/ContactsLoadMore.vue';
 
 const props = defineProps({
   searchValue: { type: String, default: '' },
@@ -19,6 +20,9 @@ const props = defineProps({
   segmentsId: { type: [String, Number], default: 0 },
   hasAppliedFilters: { type: Boolean, default: false },
   isFetchingList: { type: Boolean, default: false },
+  useInfiniteScroll: { type: Boolean, default: false },
+  hasMore: { type: Boolean, default: false },
+  isLoadingMore: { type: Boolean, default: false },
 });
 
 const emit = defineEmits([
@@ -27,6 +31,7 @@ const emit = defineEmits([
   'search',
   'applyFilter',
   'clearFilters',
+  'loadMore',
 ]);
 
 const route = useRoute();
@@ -61,11 +66,19 @@ const updateCurrentPage = page => {
 const openFilter = () => {
   contactListHeaderWrapper.value?.onToggleFilters();
 };
+
+const showLoadMore = computed(() => {
+  return props.useInfiniteScroll && props.hasMore;
+});
+
+const showPagination = computed(() => {
+  return !props.useInfiniteScroll && props.showPaginationFooter;
+});
 </script>
 
 <template>
   <section
-    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-background"
+    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-surface-1"
   >
     <div class="flex flex-col w-full h-full transition-all duration-300">
       <ContactListHeaderWrapper
@@ -94,9 +107,14 @@ const openFilter = () => {
             @open-filter="openFilter"
           />
           <slot name="default" />
+          <ContactsLoadMore
+            v-if="showLoadMore"
+            :is-loading="isLoadingMore"
+            @load-more="emit('loadMore')"
+          />
         </div>
       </main>
-      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-0 px-4 pb-4">
+      <footer v-if="showPagination" class="sticky bottom-0 z-0 px-4 pb-4">
         <PaginationFooter
           current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
           :current-page="currentPage"

app/javascript/dashboard/components-next/Contacts/ContactsLoadMore.vue

@@ -0,0 +1,28 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  isLoading: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['loadMore']);
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <div class="flex justify-center py-4">
+    <Button
+      :label="t('CONTACTS_LAYOUT.LOAD_MORE')"
+      :is-loading="isLoading"
+      variant="faded"
+      color="slate"
+      size="sm"
+      @click="emit('loadMore')"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactMerge.vue

@@ -130,7 +130,7 @@ const onMergeContacts = async () => {
         variant="faded"
         color="slate"
         :label="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.BUTTONS.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="resetState"
       />
       <Button

app/javascript/dashboard/components-next/Conversation/ConversationRequiredEmpty.vue

@@ -0,0 +1,17 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <div class="flex justify-between items-center px-4 py-4 w-full">
+    <div
+      class="flex justify-center items-center py-6 w-full custom-dashed-border"
+    >
+      <span class="text-sm text-n-slate-11">
+        {{ t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.NO_ATTRIBUTES') }}
+      </span>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributeItem.vue

@@ -0,0 +1,56 @@
+<script setup>
+import { computed } from 'vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import { ATTRIBUTE_TYPES } from './constants';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['delete']);
+
+const iconByType = {
+  [ATTRIBUTE_TYPES.TEXT]: 'i-lucide-align-justify',
+  [ATTRIBUTE_TYPES.CHECKBOX]: 'i-lucide-circle-check-big',
+  [ATTRIBUTE_TYPES.LIST]: 'i-lucide-list',
+  [ATTRIBUTE_TYPES.DATE]: 'i-lucide-calendar',
+  [ATTRIBUTE_TYPES.LINK]: 'i-lucide-link',
+  [ATTRIBUTE_TYPES.NUMBER]: 'i-lucide-hash',
+};
+
+const attributeIcon = computed(() => {
+  const typeKey = props.attribute.type?.toLowerCase();
+  return iconByType[typeKey] || 'i-lucide-align-justify';
+});
+
+const handleDelete = () => {
+  emit('delete', props.attribute);
+};
+</script>
+
+<template>
+  <div class="flex justify-between items-center px-4 py-3 w-full">
+    <div class="flex gap-3 items-center">
+      <h5 class="text-sm font-medium text-n-slate-12 line-clamp-1">
+        {{ attribute.label }}
+      </h5>
+      <div class="w-px h-2.5 bg-n-slate-5" />
+      <div class="flex gap-1.5 items-center">
+        <Icon :icon="attributeIcon" class="size-4 text-n-slate-11" />
+        <span class="text-sm text-n-slate-11">{{ attribute.type }}</span>
+      </div>
+      <div class="w-px h-2.5 bg-n-slate-5" />
+      <div class="flex gap-1.5 items-center">
+        <Icon icon="i-lucide-key-round" class="size-4 text-n-slate-11" />
+        <span class="text-sm text-n-slate-11">{{ attribute.value }}</span>
+      </div>
+    </div>
+    <div class="flex gap-2 items-center">
+      <Button icon="i-lucide-trash" sm slate ghost @click.stop="handleDelete" />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributes.vue

@@ -0,0 +1,186 @@
+<script setup>
+import { computed } from 'vue';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'vue-i18n';
+import { useRouter } from 'vue-router';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useAccount } from 'dashboard/composables/useAccount';
+import { useAlert } from 'dashboard/composables';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import ConversationRequiredAttributeItem from 'dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributeItem.vue';
+import ConversationRequiredEmpty from 'dashboard/components-next/Conversation/ConversationRequiredEmpty.vue';
+import BasePaywallModal from 'dashboard/routes/dashboard/settings/components/BasePaywallModal.vue';
+
+const props = defineProps({
+  isEnabled: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['click']);
+const router = useRouter();
+const { t } = useI18n();
+const { currentAccount, accountId, isOnChatwootCloud, updateAccount } =
+  useAccount();
+const [showDropdown, toggleDropdown] = useToggle(false);
+const [isSaving, toggleSaving] = useToggle(false);
+const conversationAttributes = useMapGetter(
+  'attributes/getConversationAttributes'
+);
+const currentUser = useMapGetter('getCurrentUser');
+
+const isSuperAdmin = computed(() => currentUser.value.type === 'SuperAdmin');
+const showPaywall = computed(() => !props.isEnabled && isOnChatwootCloud.value);
+const i18nKey = computed(() =>
+  isOnChatwootCloud.value ? 'PAYWALL' : 'ENTERPRISE_PAYWALL'
+);
+
+const goToBillingSettings = () => {
+  router.push({
+    name: 'billing_settings_index',
+    params: { accountId: accountId.value },
+  });
+};
+
+const handleClick = () => {
+  emit('click');
+};
+
+const selectedAttributeKeys = computed(
+  () => currentAccount.value?.settings?.conversation_required_attributes || []
+);
+
+const allAttributeOptions = computed(() =>
+  (conversationAttributes.value || []).map(attribute => ({
+    ...attribute,
+    action: 'add',
+    value: attribute.attributeKey,
+    label: attribute.attributeDisplayName,
+    type: attribute.attributeDisplayType,
+  }))
+);
+
+const attributeOptions = computed(() => {
+  const selectedKeysSet = new Set(selectedAttributeKeys.value);
+  return allAttributeOptions.value.filter(
+    attribute => !selectedKeysSet.has(attribute.value)
+  );
+});
+
+const conversationRequiredAttributes = computed(() => {
+  const attributeMap = new Map(
+    allAttributeOptions.value.map(attr => [attr.value, attr])
+  );
+  return selectedAttributeKeys.value
+    .map(key => attributeMap.get(key))
+    .filter(Boolean);
+});
+
+const handleAddAttributesClick = event => {
+  event.stopPropagation();
+  toggleDropdown();
+};
+
+const saveRequiredAttributes = async keys => {
+  try {
+    toggleSaving(true);
+    await updateAccount(
+      { conversation_required_attributes: keys },
+      { silent: true }
+    );
+    useAlert(t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.SAVE.SUCCESS'));
+  } catch (error) {
+    useAlert(t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.SAVE.ERROR'));
+  } finally {
+    toggleSaving(false);
+    toggleDropdown(false);
+  }
+};
+
+const handleAttributeAction = ({ value }) => {
+  if (!value || isSaving.value) return;
+  const updatedKeys = Array.from(
+    new Set([...selectedAttributeKeys.value, value])
+  );
+  saveRequiredAttributes(updatedKeys);
+};
+
+const closeDropdown = () => {
+  toggleDropdown(false);
+};
+
+const handleDelete = attribute => {
+  if (isSaving.value) return;
+  const updatedKeys = selectedAttributeKeys.value.filter(
+    key => key !== attribute.value
+  );
+  saveRequiredAttributes(updatedKeys);
+};
+</script>
+
+<template>
+  <div
+    v-if="isEnabled || showPaywall"
+    class="flex flex-col w-full outline-1 outline outline-n-container rounded-xl bg-n-solid-2 divide-y divide-n-weak"
+    @click="handleClick"
+  >
+    <div class="flex flex-col gap-2 items-start px-5 py-4">
+      <div class="flex justify-between items-center w-full">
+        <div class="flex flex-col gap-2">
+          <h3 class="text-base font-medium text-n-slate-12">
+            {{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.TITLE') }}
+          </h3>
+          <p class="mb-0 text-sm text-n-slate-11">
+            {{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.DESCRIPTION') }}
+          </p>
+        </div>
+        <div v-if="isEnabled" v-on-clickaway="closeDropdown" class="relative">
+          <Button
+            icon="i-lucide-circle-plus"
+            :label="$t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.ADD.TITLE')"
+            :is-loading="isSaving"
+            :disabled="isSaving || attributeOptions.length === 0"
+            @click="handleAddAttributesClick"
+          />
+          <DropdownMenu
+            v-if="showDropdown"
+            :menu-items="attributeOptions"
+            show-search
+            :search-placeholder="
+              $t(
+                'CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.ADD.SEARCH_PLACEHOLDER'
+              )
+            "
+            class="top-full mt-1 w-52 ltr:right-0 rtl:left-0"
+            @action="handleAttributeAction"
+          />
+        </div>
+      </div>
+    </div>
+
+    <template v-if="isEnabled">
+      <ConversationRequiredEmpty
+        v-if="conversationRequiredAttributes.length === 0"
+      />
+
+      <ConversationRequiredAttributeItem
+        v-for="attribute in conversationRequiredAttributes"
+        :key="attribute.value"
+        :attribute="attribute"
+        @delete="handleDelete"
+      />
+    </template>
+
+    <BasePaywallModal
+      v-else
+      class="mx-auto my-8"
+      feature-prefix="CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES"
+      :i18n-key="i18nKey"
+      :is-on-chatwoot-cloud="isOnChatwootCloud"
+      :is-super-admin="isSuperAdmin"
+      @upgrade="goToBillingSettings"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/ConversationWorkflow/ConversationResolveAttributesModal.vue

@@ -0,0 +1,248 @@
+<script setup>
+import { ref, computed, reactive } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, url, helpers } from '@vuelidate/validators';
+import { getRegexp } from 'shared/helpers/Validators';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import TextArea from 'next/textarea/TextArea.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import ChoiceToggle from 'dashboard/components-next/input/ChoiceToggle.vue';
+import { ATTRIBUTE_TYPES } from './constants';
+
+const emit = defineEmits(['submit']);
+
+const { t } = useI18n();
+
+const dialogRef = ref(null);
+const visibleAttributes = ref([]);
+const formValues = reactive({});
+const conversationContext = ref(null);
+
+const placeholders = computed(() => ({
+  text: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.TEXT'),
+  number: t(
+    'CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.NUMBER'
+  ),
+  link: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.LINK'),
+  date: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.DATE'),
+  list: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.LIST'),
+}));
+
+const getPlaceholder = type => placeholders.value[type] || '';
+
+const validationRules = computed(() => {
+  const rules = {};
+  visibleAttributes.value.forEach(attribute => {
+    if (attribute.type === ATTRIBUTE_TYPES.LINK) {
+      rules[attribute.value] = { required, url };
+    } else if (attribute.type === ATTRIBUTE_TYPES.CHECKBOX) {
+      // Checkbox doesn't need validation - any selection is valid
+      rules[attribute.value] = {};
+    } else {
+      rules[attribute.value] = { required };
+      if (attribute.regexPattern) {
+        rules[attribute.value].regexValidation = helpers.withParams(
+          { regexCue: attribute.regexCue },
+          value => !value || getRegexp(attribute.regexPattern).test(value)
+        );
+      }
+    }
+  });
+  return rules;
+});
+
+const v$ = useVuelidate(validationRules, formValues);
+
+const getErrorMessage = attributeKey => {
+  const field = v$.value[attributeKey];
+  if (!field || !field.$error) return '';
+
+  if (field.url && field.url.$invalid) {
+    return t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_URL');
+  }
+  if (field.regexValidation && field.regexValidation.$invalid) {
+    return (
+      field.regexValidation.$params?.regexCue ||
+      t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_INPUT')
+    );
+  }
+  if (field.required && field.required.$invalid) {
+    return t('CUSTOM_ATTRIBUTES.VALIDATIONS.REQUIRED');
+  }
+  return '';
+};
+
+const isFormComplete = computed(() =>
+  visibleAttributes.value.every(attribute => {
+    const value = formValues[attribute.value];
+
+    // For checkbox attributes, ensure the agent has explicitly selected a value
+    if (attribute.type === ATTRIBUTE_TYPES.CHECKBOX) {
+      return formValues[attribute.value] !== null;
+    }
+
+    // For other attribute types, check for valid non-empty values
+    return value !== undefined && value !== null && String(value).trim() !== '';
+  })
+);
+
+const comboBoxOptions = computed(() => {
+  const options = {};
+  visibleAttributes.value.forEach(attribute => {
+    if (attribute.type === ATTRIBUTE_TYPES.LIST) {
+      options[attribute.value] = (attribute.attributeValues || []).map(
+        option => ({
+          value: option,
+          label: option,
+        })
+      );
+    }
+  });
+  return options;
+});
+
+const close = () => {
+  dialogRef.value?.close();
+  conversationContext.value = null;
+  v$.value.$reset();
+};
+
+const open = (attributes = [], initialValues = {}, context = null) => {
+  visibleAttributes.value = attributes;
+  conversationContext.value = context;
+
+  // Clear existing formValues
+  Object.keys(formValues).forEach(key => {
+    delete formValues[key];
+  });
+
+  // Initialize form values
+  attributes.forEach(attribute => {
+    const presetValue = initialValues[attribute.value];
+    if (presetValue !== undefined && presetValue !== null) {
+      formValues[attribute.value] = presetValue;
+    } else {
+      // For checkbox attributes, initialize to null to avoid pre-selection
+      // For other attributes, initialize to empty string
+      formValues[attribute.value] =
+        attribute.type === ATTRIBUTE_TYPES.CHECKBOX ? null : '';
+    }
+  });
+
+  v$.value.$reset();
+  dialogRef.value?.open();
+};
+
+const handleConfirm = async () => {
+  v$.value.$touch();
+  if (v$.value.$invalid) {
+    return;
+  }
+
+  emit('submit', {
+    attributes: { ...formValues },
+    context: conversationContext.value,
+  });
+  close();
+};
+
+defineExpose({ open, close });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    width="lg"
+    :title="t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.TITLE')"
+    :description="
+      t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.DESCRIPTION')
+    "
+    :confirm-button-label="
+      t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.ACTIONS.RESOLVE')
+    "
+    :cancel-button-label="
+      t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.ACTIONS.CANCEL')
+    "
+    :disable-confirm-button="!isFormComplete"
+    @confirm="handleConfirm"
+  >
+    <div class="flex flex-col gap-4">
+      <div
+        v-for="attribute in visibleAttributes"
+        :key="attribute.value"
+        class="flex flex-col gap-2"
+      >
+        <div class="flex justify-between items-center">
+          <label class="mb-0.5 text-sm font-medium text-n-slate-12">
+            {{ attribute.label }}
+          </label>
+        </div>
+
+        <template v-if="attribute.type === ATTRIBUTE_TYPES.TEXT">
+          <TextArea
+            v-model="formValues[attribute.value]"
+            class="w-full"
+            :placeholder="getPlaceholder(ATTRIBUTE_TYPES.TEXT)"
+            :message="getErrorMessage(attribute.value)"
+            :message-type="v$[attribute.value].$error ? 'error' : 'info'"
+            @blur="v$[attribute.value].$touch"
+          />
+        </template>
+
+        <template v-else-if="attribute.type === ATTRIBUTE_TYPES.NUMBER">
+          <Input
+            v-model="formValues[attribute.value]"
+            type="number"
+            size="md"
+            :placeholder="getPlaceholder(ATTRIBUTE_TYPES.NUMBER)"
+            :message="getErrorMessage(attribute.value)"
+            :message-type="v$[attribute.value].$error ? 'error' : 'info'"
+            @blur="v$[attribute.value].$touch"
+          />
+        </template>
+
+        <template v-else-if="attribute.type === ATTRIBUTE_TYPES.LINK">
+          <Input
+            v-model="formValues[attribute.value]"
+            type="url"
+            size="md"
+            :placeholder="getPlaceholder(ATTRIBUTE_TYPES.LINK)"
+            :message="getErrorMessage(attribute.value)"
+            :message-type="v$[attribute.value].$error ? 'error' : 'info'"
+            @blur="v$[attribute.value].$touch"
+          />
+        </template>
+
+        <template v-else-if="attribute.type === ATTRIBUTE_TYPES.DATE">
+          <Input
+            v-model="formValues[attribute.value]"
+            type="date"
+            size="md"
+            :placeholder="getPlaceholder(ATTRIBUTE_TYPES.DATE)"
+            :message="getErrorMessage(attribute.value)"
+            :message-type="v$[attribute.value].$error ? 'error' : 'info'"
+            @blur="v$[attribute.value].$touch"
+          />
+        </template>
+
+        <template v-else-if="attribute.type === ATTRIBUTE_TYPES.LIST">
+          <ComboBox
+            v-model="formValues[attribute.value]"
+            :options="comboBoxOptions[attribute.value]"
+            :placeholder="getPlaceholder(ATTRIBUTE_TYPES.LIST)"
+            :message="getErrorMessage(attribute.value)"
+            :message-type="v$[attribute.value].$error ? 'error' : 'info'"
+            :has-error="v$[attribute.value].$error"
+            class="w-full"
+          />
+        </template>
+
+        <template v-else-if="attribute.type === ATTRIBUTE_TYPES.CHECKBOX">
+          <ChoiceToggle v-model="formValues[attribute.value]" />
+        </template>
+      </div>
+    </div>
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/ConversationWorkflow/constants.js

@@ -0,0 +1,8 @@
+export const ATTRIBUTE_TYPES = {
+  TEXT: 'text',
+  NUMBER: 'number',
+  LINK: 'link',
+  DATE: 'date',
+  LIST: 'list',
+  CHECKBOX: 'checkbox',
+};

app/javascript/dashboard/components-next/CustomAttributes/OtherAttribute.vue

@@ -128,7 +128,7 @@ const handleInputUpdate = async () => {
         'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
           !isEditingView,
         'text-n-slate-12 truncate': isEditingView && !isAttributeTypeLink,
-        'truncate hover:text-n-brand text-n-blue-text':
+        'truncate hover:text-n-brand text-n-blue-11':
           isEditingView && isAttributeTypeLink,
       }"
       @click="toggleEditValue(!isEditingView)"

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -5,6 +5,7 @@ import WootEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 
 const props = defineProps({
   modelValue: { type: String, default: '' },
+  editorKey: { type: String, default: '' },
   label: { type: String, default: '' },
   placeholder: { type: String, default: '' },
   focusOnMount: { type: Boolean, default: false },
@@ -96,6 +97,7 @@ watch(
       ]"
     >
       <WootEditor
+        :editor-id="editorKey"
         :model-value="modelValue"
         :placeholder="placeholder"
         :focus-on-mount="focusOnMount"
@@ -152,6 +154,13 @@ watch(
           }
         }
       }
+
+      .ProseMirror-menubar {
+        width: fit-content !important;
+        position: relative !important;
+        top: unset !important;
+        @apply ltr:left-[-0.188rem] rtl:right-[-0.188rem] !important;
+      }
     }
   }
 }

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -37,7 +37,7 @@ defineProps({
       <div
         class="flex flex-col items-center justify-end w-full h-full pb-20"
         :class="{
-          'absolute inset-x-0 bottom-0 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent':
+          'absolute inset-x-0 bottom-0 bg-gradient-to-t from-n-surface-1 from-25% to-transparent':
             showBackdrop,
         }"
       >
@@ -48,14 +48,12 @@ defineProps({
           }"
         >
           <div class="flex flex-col items-center justify-center gap-3">
-            <h2
-              class="text-3xl font-medium text-center text-n-slate-12 font-interDisplay"
-            >
+            <h2 class="text-3xl font-medium text-center text-n-slate-12">
               {{ title }}
             </h2>
             <p
               v-if="subtitle"
-              class="max-w-xl text-base text-center text-n-slate-11 font-interDisplay tracking-[0.3px]"
+              class="max-w-xl text-base text-center text-n-slate-11 tracking-[0.3px]"
             >
               {{ subtitle }}
             </p>

app/javascript/dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue

@@ -126,7 +126,7 @@ const handleClick = id => {
   <CardLayout>
     <div class="flex justify-between w-full gap-1">
       <span
-        class="text-base cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12 line-clamp-1"
+        class="text-base cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-11 text-n-slate-12 line-clamp-1"
         @click="handleClick(id)"
       >
         {{ title }}

app/javascript/dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.vue

@@ -83,7 +83,7 @@ const handleAction = ({ action, value }) => {
       <div class="flex justify-between w-full gap-2">
         <div class="flex items-center justify-start w-full min-w-0 gap-2">
           <span
-            class="text-base truncate cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12"
+            class="text-base truncate cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-11 text-n-slate-12"
             @click="handleClick(slug)"
           >
             {{ categoryTitleWithIcon }}

app/javascript/dashboard/components-next/HelpCenter/HelpCenterLayout.vue

@@ -58,7 +58,7 @@ const togglePortalSwitcher = () => {
 </script>
 
 <template>
-  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
     <header class="sticky top-0 z-10 px-6 pb-3 lg:px-0">
       <div class="w-full max-w-[60rem] mx-auto lg:px-6">
         <div

app/javascript/dashboard/components-next/HelpCenter/LocaleCard/LocaleCard.vue

@@ -60,7 +60,7 @@ const handleAction = ({ action, value }) => {
         </span>
         <span
           v-if="isDefault"
-          class="bg-n-alpha-2 h-6 inline-flex items-center justify-center rounded-md text-xs border-px border-transparent text-n-blue-text px-2 py-0.5"
+          class="bg-n-alpha-2 h-6 inline-flex items-center justify-center rounded-md text-xs border-px border-transparent text-n-blue-11 px-2 py-0.5"
         >
           {{ $t('HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DEFAULT') }}
         </span>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryForm.vue

@@ -246,7 +246,7 @@ defineExpose({ state, isSubmitDisabled });
           variant="faded"
           color="slate"
           :label="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.BUTTONS.CANCEL')"
-          class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+          class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
           @click="handleCancel"
         />
         <Button

app/javascript/dashboard/components-next/Inbox/InboxCard.vue

@@ -100,7 +100,7 @@ const formattedMessage = computed(() => {
 
 const notificationDetails = computed(() => {
   const type = props.inboxItem?.notificationType?.toUpperCase() || '';
-  const [icon = '', color = 'text-n-blue-text'] =
+  const [icon = '', color = 'text-n-blue-11'] =
     NOTIFICATION_TYPES_MAPPING[type] || [];
   return { text: type ? t(`INBOX.TYPES_NEXT.${type}`) : '', icon, color };
 });
@@ -181,11 +181,11 @@ onBeforeMount(contextMenuActions.close);
                 : 'i-lucide-alarm-clock-off'
             "
             class="flex-shrink-0 size-4"
-            :class="!isUnread ? 'text-n-slate-11' : 'text-n-blue-text'"
+            :class="!isUnread ? 'text-n-slate-11' : 'text-n-blue-11'"
           />
           <span
             class="text-xs font-medium truncate"
-            :class="!isUnread ? 'text-n-slate-11' : 'text-n-blue-text'"
+            :class="!isUnread ? 'text-n-slate-11' : 'text-n-blue-11'"
           >
             {{ snoozedText }}
           </span>

app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue

@@ -44,6 +44,12 @@ const emit = defineEmits([
 
 const { t } = useI18n();
 
+const attachmentId = ref(0);
+const generateUid = () => {
+  attachmentId.value += 1;
+  return `attachment-${attachmentId.value}`;
+};
+
 const uploadAttachment = ref(null);
 const isEmojiPickerOpen = ref(false);
 
@@ -171,10 +177,14 @@ const onPaste = e => {
   const files = e.clipboardData?.files;
   if (!files?.length) return;
 
-  Array.from(files).forEach(file => {
-    const { name, type, size } = file;
-    onFileUpload({ file, name, type, size });
-  });
+  // Filter valid files (non-zero size)
+  Array.from(files)
+    .filter(file => file.size > 0)
+    .forEach(file => {
+      const { name, type, size } = file;
+      // Add unique ID for clipboard-pasted files
+      onFileUpload({ file, name, type, size, id: generateUid() });
+    });
 };
 
 useEventListener(document, 'paste', onPaste);

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -7,6 +7,7 @@ import {
   appendSignature,
   removeSignature,
   getEffectiveChannelType,
+  stripUnsupportedMarkdown,
 } from 'dashboard/helper/editorHelper';
 import {
   buildContactableInboxesList,
@@ -47,6 +48,8 @@ const emit = defineEmits([
   'createConversation',
 ]);
 
+const DEFAULT_FORMATTING = 'Context::Default';
+
 const showContactsDropdown = ref(false);
 const showInboxesDropdown = ref(false);
 const showCcEmailsDropdown = ref(false);
@@ -198,10 +201,22 @@ const setSelectedContact = async ({ value, action, ...rest }) => {
   showInboxesDropdown.value = true;
 };
 
-const handleInboxAction = ({ value, action, ...rest }) => {
+const stripMessageFormatting = channelType => {
+  if (!state.message || !channelType) return;
+
+  state.message = stripUnsupportedMarkdown(state.message, channelType, false);
+};
+
+const handleInboxAction = ({ value, action, channelType, medium, ...rest }) => {
   v$.value.$reset();
-  state.message = '';
-  emit('updateTargetInbox', { ...rest });
+
+  // Strip unsupported formatting when changing the target inbox
+  if (channelType) {
+    const newChannelType = getEffectiveChannelType(channelType, medium);
+    stripMessageFormatting(newChannelType);
+  }
+
+  emit('updateTargetInbox', { ...rest, channelType, medium });
   showInboxesDropdown.value = false;
   state.attachedFiles = [];
 };
@@ -221,7 +236,9 @@ const removeSignatureFromMessage = () => {
 const removeTargetInbox = value => {
   v$.value.$reset();
   removeSignatureFromMessage();
-  state.message = '';
+
+  stripMessageFormatting(DEFAULT_FORMATTING);
+
   emit('updateTargetInbox', value);
   state.attachedFiles = [];
 };
@@ -324,67 +341,68 @@ const shouldShowMessageEditor = computed(() => {
 
 <template>
   <div
-    class="w-[42rem] divide-y divide-n-strong overflow-visible transition-all duration-300 ease-in-out top-full justify-between flex flex-col bg-n-alpha-3 border border-n-strong shadow-sm backdrop-blur-[100px] rounded-xl min-w-0"
+    class="w-[42rem] divide-y divide-n-strong overflow-visible transition-all duration-300 ease-in-out top-full flex flex-col bg-n-alpha-3 border border-n-strong shadow-sm backdrop-blur-[100px] rounded-xl min-w-0 max-h-[calc(100vh-8rem)]"
   >
-    <ContactSelector
-      :contacts="contacts"
-      :selected-contact="selectedContact"
-      :show-contacts-dropdown="showContactsDropdown"
-      :is-loading="isLoading"
-      :is-creating-contact="isCreatingContact"
-      :contact-id="contactId"
-      :contactable-inboxes-list="contactableInboxesList"
-      :show-inboxes-dropdown="showInboxesDropdown"
-      :has-errors="validationStates.isContactInvalid"
-      @search-contacts="handleContactSearch"
-      @set-selected-contact="setSelectedContact"
-      @clear-selected-contact="clearSelectedContact"
-      @update-dropdown="handleDropdownUpdate"
-    />
-    <InboxEmptyState v-if="showNoInboxAlert" />
-    <InboxSelector
-      v-else
-      :target-inbox="targetInbox"
-      :selected-contact="selectedContact"
-      :show-inboxes-dropdown="showInboxesDropdown"
-      :contactable-inboxes-list="contactableInboxesList"
-      :has-errors="validationStates.isInboxInvalid"
-      @update-inbox="removeTargetInbox"
-      @toggle-dropdown="showInboxesDropdown = $event"
-      @handle-inbox-action="handleInboxAction"
-    />
+    <div class="flex-1 overflow-y-auto divide-y divide-n-strong">
+      <ContactSelector
+        :contacts="contacts"
+        :selected-contact="selectedContact"
+        :show-contacts-dropdown="showContactsDropdown"
+        :is-loading="isLoading"
+        :is-creating-contact="isCreatingContact"
+        :contact-id="contactId"
+        :contactable-inboxes-list="contactableInboxesList"
+        :show-inboxes-dropdown="showInboxesDropdown"
+        :has-errors="validationStates.isContactInvalid"
+        @search-contacts="handleContactSearch"
+        @set-selected-contact="setSelectedContact"
+        @clear-selected-contact="clearSelectedContact"
+        @update-dropdown="handleDropdownUpdate"
+      />
+      <InboxEmptyState v-if="showNoInboxAlert" />
+      <InboxSelector
+        v-else
+        :target-inbox="targetInbox"
+        :selected-contact="selectedContact"
+        :show-inboxes-dropdown="showInboxesDropdown"
+        :contactable-inboxes-list="contactableInboxesList"
+        :has-errors="validationStates.isInboxInvalid"
+        @update-inbox="removeTargetInbox"
+        @toggle-dropdown="showInboxesDropdown = $event"
+        @handle-inbox-action="handleInboxAction"
+      />
 
-    <EmailOptions
-      v-if="inboxTypes.isEmail"
-      v-model:cc-emails="state.ccEmails"
-      v-model:bcc-emails="state.bccEmails"
-      v-model:subject="state.subject"
-      :contacts="contacts"
-      :show-cc-emails-dropdown="showCcEmailsDropdown"
-      :show-bcc-emails-dropdown="showBccEmailsDropdown"
-      :is-loading="isLoading"
-      :has-errors="validationStates.isSubjectInvalid"
-      @search-cc-emails="searchCcEmails"
-      @search-bcc-emails="searchBccEmails"
-      @update-dropdown="handleDropdownUpdate"
-    />
+      <EmailOptions
+        v-if="inboxTypes.isEmail"
+        v-model:cc-emails="state.ccEmails"
+        v-model:bcc-emails="state.bccEmails"
+        v-model:subject="state.subject"
+        :contacts="contacts"
+        :show-cc-emails-dropdown="showCcEmailsDropdown"
+        :show-bcc-emails-dropdown="showBccEmailsDropdown"
+        :is-loading="isLoading"
+        :has-errors="validationStates.isSubjectInvalid"
+        @search-cc-emails="searchCcEmails"
+        @search-bcc-emails="searchBccEmails"
+        @update-dropdown="handleDropdownUpdate"
+      />
 
-    <MessageEditor
-      v-if="shouldShowMessageEditor"
-      v-model="state.message"
-      :message-signature="messageSignature"
-      :send-with-signature="sendWithSignature"
-      :has-errors="validationStates.isMessageInvalid"
-      :has-attachments="state.attachedFiles.length > 0"
-      :channel-type="inboxChannelType"
-      :medium="targetInbox?.medium || ''"
-    />
+      <MessageEditor
+        v-if="shouldShowMessageEditor"
+        v-model="state.message"
+        :message-signature="messageSignature"
+        :send-with-signature="sendWithSignature"
+        :has-errors="validationStates.isMessageInvalid"
+        :channel-type="inboxChannelType"
+        :medium="targetInbox?.medium || ''"
+      />
 
-    <AttachmentPreviews
-      v-if="state.attachedFiles.length > 0"
-      :attachments="state.attachedFiles"
-      @update:attachments="state.attachedFiles = $event"
-    />
+      <AttachmentPreviews
+        v-if="state.attachedFiles.length > 0"
+        :attachments="state.attachedFiles"
+        @update:attachments="state.attachedFiles = $event"
+      />
+    </div>
 
     <ActionButtons
       :attached-files="state.attachedFiles"

app/javascript/dashboard/components-next/NewConversation/components/InboxSelector.vue

@@ -83,7 +83,7 @@ const targetInboxLabel = computed(() => {
       <DropdownMenu
         v-if="contactableInboxesList?.length > 0 && showInboxesDropdown"
         :menu-items="contactableInboxesList"
-        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-fit max-w-sm dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-56 w-fit max-w-sm dark:!outline-n-slate-5"
         @action="emit('handleInboxAction', $event)"
       />
     </div>

app/javascript/dashboard/components-next/NewConversation/components/MessageEditor.vue

@@ -6,7 +6,6 @@ import Editor from 'dashboard/components-next/Editor/Editor.vue';
 
 const props = defineProps({
   hasErrors: { type: Boolean, default: false },
-  hasAttachments: { type: Boolean, default: false },
   sendWithSignature: { type: Boolean, default: false },
   messageSignature: { type: String, default: '' },
   channelType: { type: String, default: '' },
@@ -24,14 +23,14 @@ const modelValue = defineModel({
 </script>
 
 <template>
-  <div class="flex-1 h-full" :class="[!hasAttachments && 'min-h-[200px]']">
+  <div class="flex-1 h-full">
     <Editor
-      :key="editorKey"
       v-model="modelValue"
+      :editor-key="editorKey"
       :placeholder="
         t('COMPOSE_NEW_CONVERSATION.FORM.MESSAGE_EDITOR.PLACEHOLDER')
       "
-      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[200px]"
+      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[12.5rem] [&_.ProseMirror-woot-style]:!min-h-[10rem] [&_.ProseMirror-menubar]:!pt-0 [&_.mention--box]:-top-[7.5rem] [&_.mention--box]:bottom-[unset]"
       :class="
         hasErrors
           ? '[&_.empty-node]:before:!text-n-ruby-9 [&_.empty-node]:dark:before:!text-n-ruby-9'

app/javascript/dashboard/components-next/button/Button.vue

@@ -103,11 +103,11 @@ const STYLE_CONFIG = {
       solid:
         'bg-n-brand text-white hover:enabled:brightness-110 focus-visible:brightness-110 outline-transparent',
       faded:
-        'bg-n-brand/10 text-n-blue-text hover:enabled:bg-n-brand/20 focus-visible:bg-n-brand/20 outline-transparent',
-      outline: 'text-n-blue-text outline-n-brand',
+        'bg-n-brand/10 text-n-blue-11 hover:enabled:bg-n-brand/20 focus-visible:bg-n-brand/20 outline-transparent',
+      outline: 'text-n-blue-11 outline-n-brand',
       ghost:
-        'text-n-blue-text hover:enabled:bg-n-alpha-2 focus-visible:bg-n-alpha-2 outline-transparent',
-      link: 'text-n-blue-text hover:enabled:underline focus-visible:underline outline-transparent',
+        'text-n-blue-11 hover:enabled:bg-n-alpha-2 focus-visible:bg-n-alpha-2 outline-transparent',
+      link: 'text-n-blue-11 hover:enabled:underline focus-visible:underline outline-transparent',
     },
     ruby: {
       solid:
@@ -133,7 +133,7 @@ const STYLE_CONFIG = {
     },
     slate: {
       solid:
-        'bg-n-solid-3 dark:hover:enabled:bg-n-solid-2 dark:focus-visible:bg-n-solid-2 hover:enabled:bg-n-alpha-2 focus-visible:bg-n-alpha-2 text-n-slate-12 outline-n-container',
+        'bg-n-button-color dark:hover:enabled:bg-n-solid-2 dark:focus-visible:bg-n-solid-2 hover:enabled:bg-n-alpha-2 focus-visible:bg-n-alpha-2 text-n-slate-12 outline-n-container',
       faded:
         'bg-n-slate-9/10 text-n-slate-12 hover:enabled:bg-n-slate-9/20 focus-visible:bg-n-slate-9/20 outline-transparent',
       outline:

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -115,7 +115,7 @@ const handleCreateAssistant = () => {
 </script>
 
 <template>
-  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
     <header class="sticky top-0 z-10 px-6">
       <div class="w-full max-w-[60rem] mx-auto">
         <div

app/javascript/dashboard/components-next/captain/assistant/AddNewScenariosDialog.vue

@@ -141,7 +141,7 @@ const onClickCancel = () => {
           variant="faded"
           color="slate"
           :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.CANCEL')"
-          class="w-full bg-n-alpha-2 !text-n-blue-text hover:bg-n-alpha-3"
+          class="w-full bg-n-alpha-2 !text-n-blue-11 hover:bg-n-alpha-3"
           @click="onClickCancel"
         />
         <Button

app/javascript/dashboard/components-next/captain/pageComponents/assistant/AssistantForm.vue

@@ -169,7 +169,7 @@ watch(
         variant="faded"
         color="slate"
         :label="t('CAPTAIN.FORM.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/captain/pageComponents/customTool/CustomToolForm.vue

@@ -254,7 +254,7 @@ const handleSubmit = async () => {
         variant="faded"
         color="slate"
         :label="t('CAPTAIN.FORM.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/captain/pageComponents/document/DocumentForm.vue

@@ -220,7 +220,7 @@ const handleSubmit = async () => {
         variant="faded"
         color="slate"
         :label="t('CAPTAIN.FORM.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/captain/pageComponents/document/RelatedResponses.vue

@@ -18,7 +18,9 @@ const dialogRef = ref(null);
 
 const uiFlags = useMapGetter('captainResponses/getUIFlags');
 const responses = useMapGetter('captainResponses/getRecords');
+const meta = useMapGetter('captainResponses/getMeta');
 const isFetching = computed(() => uiFlags.value.fetchingList);
+const totalCount = computed(() => meta.value.totalCount || 0);
 
 const handleClose = () => {
   emit('close');
@@ -37,7 +39,7 @@ defineExpose({ dialogRef });
   <Dialog
     ref="dialogRef"
     type="edit"
-    :title="t('CAPTAIN.DOCUMENTS.RELATED_RESPONSES.TITLE')"
+    :title="`${t('CAPTAIN.DOCUMENTS.RELATED_RESPONSES.TITLE')} (${totalCount})`"
     :description="t('CAPTAIN.DOCUMENTS.RELATED_RESPONSES.DESCRIPTION')"
     :show-cancel-button="false"
     :show-confirm-button="false"

app/javascript/dashboard/components-next/captain/pageComponents/inbox/ConnectInboxForm.vue

@@ -100,7 +100,7 @@ const handleSubmit = async () => {
         variant="faded"
         color="slate"
         :label="t('CAPTAIN.FORM.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/captain/pageComponents/response/ResponseForm.vue

@@ -116,7 +116,7 @@ watch(
         variant="faded"
         color="slate"
         :label="t('CAPTAIN.FORM.CANCEL')"
-        class="w-full bg-n-alpha-2 text-n-blue-text hover:bg-n-alpha-3"
+        class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
         @click="handleCancel"
       />
       <Button

app/javascript/dashboard/components-next/changelog-card/StackedChangelogCard.vue

@@ -34,7 +34,7 @@ const handleImgClick = () => {
 <template>
   <div
     data-testid="changelog-card"
-    class="flex flex-col justify-between p-3 w-full rounded-lg border shadow-sm transition-all duration-200 border-n-weak bg-n-background text-n-slate-12"
+    class="flex flex-col justify-between p-3 w-full rounded-lg border shadow-sm transition-all duration-200 border-n-weak bg-n-card text-n-slate-12"
     :class="{
       'animate-fade-out pointer-events-none': isDismissing,
       'hover:shadow': isActive,

app/javascript/dashboard/components-next/dropdown-menu/DropdownMenu.vue

@@ -4,6 +4,7 @@ import { useI18n } from 'vue-i18n';
 
 import Icon from 'dashboard/components-next/icon/Icon.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 
 const props = defineProps({
   menuItems: {
@@ -37,9 +38,13 @@ const props = defineProps({
     type: String,
     default: '',
   },
+  disableLocalFiltering: {
+    type: Boolean,
+    default: false,
+  },
 });
 
-const emit = defineEmits(['action']);
+const emit = defineEmits(['action', 'search']);
 
 const { t } = useI18n();
 
@@ -57,6 +62,7 @@ const flattenedMenuItems = computed(() => {
 });
 
 const filteredMenuItems = computed(() => {
+  if (props.disableLocalFiltering) return props.menuItems;
   if (!searchQuery.value) return flattenedMenuItems.value;
 
   return flattenedMenuItems.value.filter(item =>
@@ -69,7 +75,7 @@ const filteredMenuSections = computed(() => {
     return [];
   }
 
-  if (!searchQuery.value) {
+  if (props.disableLocalFiltering || !searchQuery.value) {
     return props.menuSections;
   }
 
@@ -89,6 +95,12 @@ const filteredMenuSections = computed(() => {
     .filter(section => section.items.length > 0);
 });
 
+const handleSearchInput = event => {
+  if (props.disableLocalFiltering) {
+    emit('search', event.target.value);
+  }
+};
+
 const handleAction = item => {
   const { action, value, ...rest } = item;
   emit('action', { action, value, ...rest });
@@ -118,7 +130,7 @@ onMounted(() => {
   >
     <div
       v-if="showSearch"
-      class="sticky top-0 bg-n-alpha-3 backdrop-blur-sm pt-2"
+      class="sticky top-0 bg-n-alpha-3 backdrop-blur-sm pt-2 z-20"
     >
       <div class="relative">
         <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
@@ -130,6 +142,7 @@ onMounted(() => {
             searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
           "
           class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+          @input="handleSearchInput"
         />
       </div>
     </div>
@@ -141,10 +154,23 @@ onMounted(() => {
       >
         <p
           v-if="section.title"
-          class="px-2 pt-2 text-xs font-medium text-n-slate-11 uppercase tracking-wide"
+          class="px-2 py-2 text-xs mb-0 font-medium text-n-slate-11 uppercase tracking-wide sticky z-10 bg-n-alpha-3 backdrop-blur-sm"
+          :class="showSearch ? 'top-10' : 'top-0'"
         >
           {{ section.title }}
         </p>
+        <div
+          v-if="section.isLoading"
+          class="flex items-center justify-center py-2"
+        >
+          <Spinner :size="24" />
+        </div>
+        <div
+          v-else-if="!section.items.length && section.emptyState"
+          class="text-sm text-n-slate-11 px-2 py-1.5"
+        >
+          {{ section.emptyState }}
+        </div>
         <button
           v-for="(item, itemIndex) in section.items"
           :key="item.value || itemIndex"
@@ -235,5 +261,6 @@ onMounted(() => {
           : t('DROPDOWN_MENU.EMPTY_STATE')
       }}
     </div>
+    <slot name="footer" />
   </div>
 </template>

app/javascript/dashboard/components-next/filter/ConditionRow.vue

@@ -77,12 +77,12 @@ const queryOperatorOptions = computed(() => {
     {
       label: t(`FILTER.QUERY_DROPDOWN_LABELS.AND`),
       value: 'and',
-      icon: h('span', { class: 'i-lucide-ampersands !text-n-blue-text' }),
+      icon: h('span', { class: 'i-lucide-ampersands !text-n-blue-11' }),
     },
     {
       label: t(`FILTER.QUERY_DROPDOWN_LABELS.OR`),
       value: 'or',
-      icon: h('span', { class: 'i-woot-logic-or !text-n-blue-text' }),
+      icon: h('span', { class: 'i-woot-logic-or !text-n-blue-11' }),
     },
   ];
 });

app/javascript/dashboard/components-next/filter/helper/filterHelper.js

@@ -11,7 +11,6 @@ export const CONVERSATION_ATTRIBUTES = {
   CAMPAIGN_ID: 'campaign_id',
   LABELS: 'labels',
   BROWSER_LANGUAGE: 'browser_language',
-  COUNTRY_CODE: 'country_code',
   REFERER: 'referer',
   CREATED_AT: 'created_at',
   LAST_ACTIVITY_AT: 'last_activity_at',

app/javascript/dashboard/components-next/filter/operators.js

@@ -82,7 +82,7 @@ export function useOperators() {
         hasInput: !NO_INPUT_OPTS.includes(value),
         inputOverride: OPS_INPUT_OVERRIDE[value] || null,
         icon: h('span', {
-          class: `${filterOperatorIcon[value]} !text-n-blue-text`,
+          class: `${filterOperatorIcon[value]} !text-n-blue-11`,
         }),
       };
       return acc;

app/javascript/dashboard/components-next/filter/provider.js

@@ -7,7 +7,6 @@ import {
   buildAttributesFilterTypes,
   CONVERSATION_ATTRIBUTES,
 } from './helper/filterHelper';
-import countries from 'shared/constants/countries.js';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages.js';
 
 /**
@@ -218,17 +217,6 @@ export function useConversationFilterContext() {
       filterOperators: equalityOperators.value,
       attributeModel: 'additional',
     },
-    {
-      attributeKey: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
-      value: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
-      attributeName: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
-      label: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
-      inputType: 'searchSelect',
-      options: countries,
-      dataType: 'text',
-      filterOperators: equalityOperators.value,
-      attributeModel: 'additional',
-    },
     {
       attributeKey: CONVERSATION_ATTRIBUTES.REFERER,
       value: CONVERSATION_ATTRIBUTES.REFERER,

app/javascript/dashboard/components-next/input/ChoiceToggle.vue

@@ -0,0 +1,45 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+defineProps({
+  modelValue: {
+    type: Boolean,
+  },
+});
+
+const emit = defineEmits(['update:modelValue']);
+const { t } = useI18n();
+
+const options = computed(() => [
+  { label: t('CHOICE_TOGGLE.YES'), value: true },
+  { label: t('CHOICE_TOGGLE.NO'), value: false },
+]);
+
+const handleSelect = value => {
+  emit('update:modelValue', value);
+};
+</script>
+
+<template>
+  <div
+    class="flex gap-4 items-center px-4 py-2.5 w-full rounded-lg divide-x transition-colors bg-n-solid-1 outline outline-1 outline-n-weak hover:outline-n-slate-6 focus-within:outline-n-brand divide-n-weak"
+  >
+    <div
+      v-for="option in options"
+      :key="option.value"
+      class="flex flex-1 gap-2 justify-center items-center"
+    >
+      <label class="inline-flex gap-2 items-center text-base cursor-pointer">
+        <input
+          type="radio"
+          :value="option.value"
+          :checked="modelValue === option.value"
+          class="size-4 accent-n-blue-9 text-n-blue-9"
+          @change="handleSelect(option.value)"
+        />
+        <span class="text-sm text-n-slate-12">{{ option.label }}</span>
+      </label>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/message/Message.vue

@@ -3,12 +3,14 @@ import { onMounted, computed, ref, toRefs } from 'vue';
 import { useTimeoutFn } from '@vueuse/core';
 import { provideMessageContext } from './provider.js';
 import { useTrack } from 'dashboard/composables';
+import { useMapGetter } from 'dashboard/composables/store';
 import { emitter } from 'shared/helpers/mitt';
 import { useI18n } from 'vue-i18n';
 import { useRoute } from 'vue-router';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { ACCOUNT_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import {
   MESSAGE_TYPES,
@@ -144,6 +146,8 @@ const showBackgroundHighlight = ref(false);
 const showContextMenu = ref(false);
 const { t } = useI18n();
 const route = useRoute();
+const inboxGetter = useMapGetter('inboxes/getInbox');
+const inbox = computed(() => inboxGetter.value(props.inboxId) || {});
 
 /**
  * Computes the message variant based on props
@@ -167,6 +171,10 @@ const variant = computed(() => {
   if (props.contentAttributes?.isUnsupported)
     return MESSAGE_VARIANTS.UNSUPPORTED;
 
+  if (props.contentAttributes?.externalEcho) {
+    return MESSAGE_VARIANTS.AGENT;
+  }
+
   const isBot = !props.sender || props.sender.type === SENDER_TYPES.AGENT_BOT;
   if (isBot && props.messageType === MESSAGE_TYPES.OUTGOING) {
     return MESSAGE_VARIANTS.BOT;
@@ -332,6 +340,7 @@ const componentToRender = computed(() => {
   const instagramSharedTypes = [
     ATTACHMENT_TYPES.STORY_MENTION,
     ATTACHMENT_TYPES.IG_STORY,
+    ATTACHMENT_TYPES.IG_STORY_REPLY,
     ATTACHMENT_TYPES.IG_POST,
   ];
   if (instagramSharedTypes.includes(props.contentAttributes.imageType)) {
@@ -452,6 +461,18 @@ function handleReplyTo() {
 }
 
 const avatarInfo = computed(() => {
+  if (props.contentAttributes?.externalEcho) {
+    const { name, avatar_url, channel_type, medium } = inbox.value;
+    const iconName = avatar_url
+      ? null
+      : getInboxIconByType(channel_type, medium);
+    return {
+      name: iconName ? '' : name || t('CONVERSATION.NATIVE_APP'),
+      src: avatar_url || '',
+      iconName,
+    };
+  }
+
   // If no sender, return bot info
   if (!props.sender) {
     return {
@@ -479,6 +500,9 @@ const avatarInfo = computed(() => {
 });
 
 const avatarTooltip = computed(() => {
+  if (props.contentAttributes?.externalEcho) {
+    return t('CONVERSATION.NATIVE_APP_ADVISORY');
+  }
   if (avatarInfo.value.name === '') return '';
   return `${t('CONVERSATION.SENT_BY')} ${avatarInfo.value.name}`;
 });
@@ -513,7 +537,7 @@ provideMessageContext({
   <div
     v-if="shouldRenderMessage"
     :id="`message${props.id}`"
-    class="flex mb-2 w-full message-bubble-container"
+    class="flex w-full mb-2 message-bubble-container"
     :data-message-id="props.id"
     :class="[
       flexOrientationClass,

app/javascript/dashboard/components-next/message/MessageList.vue

@@ -42,7 +42,10 @@ const props = defineProps({
 const emit = defineEmits(['retry']);
 
 const allMessages = computed(() => {
-  return useCamelCase(props.messages, { deep: true });
+  return useCamelCase(props.messages, {
+    deep: true,
+    stopPaths: ['content_attributes.translations'],
+  });
 });
 
 const currentChat = useMapGetter('getSelectedChat');
@@ -127,7 +130,7 @@ const getInReplyToMessage = parentMessage => {
 </script>
 
 <template>
-  <ul class="px-4 bg-n-background">
+  <ul class="px-4 bg-n-surface-1">
     <slot name="beforeAll" />
     <template v-for="(message, index) in allMessages" :key="message.id">
       <slot

app/javascript/dashboard/components-next/message/bubbles/Base.vue

@@ -7,6 +7,7 @@ import { emitter } from 'shared/helpers/mitt';
 import { useMessageContext } from '../provider.js';
 import { useI18n } from 'vue-i18n';
 
+import MessageFormatter from 'shared/helpers/MessageFormatter.js';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import { MESSAGE_VARIANTS, ORIENTATION } from '../constants';
 
@@ -99,7 +100,7 @@ const replyToPreview = computed(() => {
 
   const { content, attachments } = inReplyTo.value;
 
-  if (content) return content;
+  if (content) return new MessageFormatter(content).formattedMessage;
   if (attachments?.length) {
     const firstAttachment = attachments[0];
     const fileType = firstAttachment.fileType ?? firstAttachment.file_type;
@@ -126,9 +127,10 @@ const replyToPreview = computed(() => {
       class="p-2 -mx-1 mb-2 rounded-lg cursor-pointer bg-n-alpha-black1"
       @click="scrollToMessage"
     >
-      <span class="break-all line-clamp-2">
-        {{ replyToPreview }}
-      </span>
+      <div
+        v-dompurify-html="replyToPreview"
+        class="prose prose-bubble line-clamp-2"
+      />
     </div>
     <slot />
     <MessageMeta

app/javascript/dashboard/components-next/message/bubbles/InstagramStory.vue

@@ -1,19 +1,26 @@
 <script setup>
 import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
 import { useMessageContext } from '../provider.js';
 import Icon from 'next/icon/Icon.vue';
 import BaseBubble from 'next/message/bubbles/Base.vue';
 
 import MessageFormatter from 'shared/helpers/MessageFormatter.js';
-import { MESSAGE_VARIANTS } from '../constants';
+import { MESSAGE_VARIANTS, ATTACHMENT_TYPES } from '../constants';
 
 const emit = defineEmits(['error']);
-const { variant, content, attachments } = useMessageContext();
+const { t } = useI18n();
+const { variant, content, contentAttributes, attachments } =
+  useMessageContext();
 
 const attachment = computed(() => {
   return attachments.value[0];
 });
 
+const isStoryReply = computed(() => {
+  return contentAttributes.value?.imageType === ATTACHMENT_TYPES.IG_STORY_REPLY;
+});
+
 const hasImgStoryError = ref(false);
 const hasVideoStoryError = ref(false);
 
@@ -37,10 +44,13 @@ const onVideoLoadError = () => {
 </script>
 
 <template>
-  <BaseBubble
+  <BaseBubble 
     class="p-[var(--bubble-padding-y)] overflow-hidden"
     data-bubble-name="ig-story"
   >
+    <p v-if="isStoryReply" class="mb-1 text-xs text-n-slate-11">
+      {{ t('COMPONENTS.FILE_BUBBLE.INSTAGRAM_STORY_REPLY') }}
+    </p>
     <div v-if="content" v-dompurify-html="formattedContent" class="mb-2" />
     <img
       v-if="!hasImgStoryError"

app/javascript/dashboard/components-next/message/bubbles/Template/CSAT.vue

@@ -0,0 +1,28 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  message: {
+    type: Object,
+    required: true,
+  },
+  buttonText: {
+    type: String,
+    required: true,
+  },
+});
+</script>
+
+<template>
+  <div class="flex flex-col gap-2.5 text-n-slate-12 max-w-80">
+    <div class="p-3 rounded-xl bg-n-alpha-2">
+      <span
+        v-dompurify-html="message.content"
+        class="text-sm font-medium prose prose-bubble"
+      />
+    </div>
+    <div class="flex gap-2">
+      <Button :label="buttonText" slate class="!text-n-blue-11 w-full" />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/message/bubbles/Template/CallToAction.vue

@@ -18,12 +18,8 @@ defineProps({
       />
     </div>
     <div class="flex gap-2">
-      <Button label="Call us" slate class="!text-n-blue-text w-full" />
-      <Button
-        label="Visit our website"
-        slate
-        class="!text-n-blue-text w-full"
-      />
+      <Button label="Call us" slate class="!text-n-blue-11 w-full" />
+      <Button label="Visit our website" slate class="!text-n-blue-11 w-full" />
     </div>
   </div>
 </template>

app/javascript/dashboard/components-next/message/bubbles/Unsupported.vue

@@ -1,5 +1,23 @@
 <script setup>
+import { computed } from 'vue';
+import { useMessageContext } from '../provider.js';
+import { useInbox } from 'dashboard/composables/useInbox';
 import BaseBubble from './Base.vue';
+
+const { inboxId } = useMessageContext();
+
+const { isAFacebookInbox, isAnInstagramChannel, isATiktokChannel } = useInbox(
+  inboxId.value
+);
+
+const unsupportedMessageKey = computed(() => {
+  if (isAFacebookInbox.value)
+    return 'CONVERSATION.UNSUPPORTED_MESSAGE_FACEBOOK';
+  if (isAnInstagramChannel.value)
+    return 'CONVERSATION.UNSUPPORTED_MESSAGE_INSTAGRAM';
+  if (isATiktokChannel.value) return 'CONVERSATION.UNSUPPORTED_MESSAGE_TIKTOK';
+  return 'CONVERSATION.UNSUPPORTED_MESSAGE';
+});
 </script>
 
 <template>
@@ -7,6 +25,6 @@ import BaseBubble from './Base.vue';
     class="px-[var(--bubble-padding-x)] py-[var(--bubble-padding-y)] text-sm"
     data-bubble-name="unsupported"
   >
-    {{ $t('CONVERSATION.UNSUPPORTED_MESSAGE') }}
+    {{ $t(unsupportedMessageKey) }}
   </BaseBubble>
 </template>

app/javascript/dashboard/components-next/message/chips/Audio.vue

@@ -17,6 +17,10 @@ const { attachment } = defineProps({
     type: Object,
     required: true,
   },
+  showTranscribedText: {
+    type: Boolean,
+    default: true,
+  },
 });
 
 defineOptions({
@@ -182,7 +186,7 @@ const downloadAudio = async () => {
     </div>
 
     <div
-      v-if="attachment.transcribedText"
+      v-if="attachment.transcribedText && showTranscribedText"
       class="text-n-slate-12 p-3 text-sm bg-n-alpha-1 rounded-lg w-full break-words"
     >
       {{ attachment.transcribedText }}

app/javascript/dashboard/components-next/message/constants.js

@@ -52,6 +52,7 @@ export const ATTACHMENT_TYPES = {
   EMBED: 'embed',
   IG_POST: 'ig_post',
   IG_STORY: 'ig_story',
+  IG_STORY_REPLY: 'ig_story_reply',
 };
 
 export const CONTENT_TYPES = {

app/javascript/dashboard/components-next/pagination/PaginationFooter.vue

@@ -71,7 +71,7 @@ const pageInfo = computed(() => {
 
 <template>
   <div
-    class="flex justify-between h-12 w-full max-w-[calc(60rem-3px)] outline outline-n-container outline-1 -outline-offset-1 mx-auto bg-n-solid-2 rounded-xl py-2 ltr:pl-4 rtl:pr-4 ltr:pr-3 rtl:pl-3 items-center before:absolute before:inset-x-0 before:-top-4 before:bg-gradient-to-t before:from-n-background before:from-10% before:dark:from-0% before:to-transparent before:h-4 before:pointer-events-none"
+    class="flex justify-between h-12 w-full max-w-[calc(60rem-3px)] outline outline-n-container outline-1 -outline-offset-1 mx-auto bg-n-solid-2 rounded-xl py-2 ltr:pl-4 rtl:pr-4 ltr:pr-3 rtl:pl-3 items-center before:absolute before:inset-x-0 before:-top-4 before:bg-gradient-to-t before:from-n-surface-1 before:from-10% before:dark:from-0% before:to-transparent before:h-4 before:pointer-events-none"
   >
     <div class="flex items-center gap-3">
       <span class="min-w-0 text-sm font-normal line-clamp-1 text-n-slate-11">

app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue

@@ -8,6 +8,7 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  // eslint-disable-next-line vue/no-unused-properties
   active: {
     type: Boolean,
     default: false,
@@ -24,10 +25,7 @@ const reauthorizationRequired = computed(() => {
 </script>
 
 <template>
-  <span
-    class="size-5 grid place-content-center rounded-full bg-n-alpha-2"
-    :class="{ 'bg-n-solid-blue': active }"
-  >
+  <span class="size-5 grid place-content-center rounded-full bg-n-alpha-2">
     <ChannelIcon :inbox="inbox" class="size-3" />
   </span>
   <div class="flex-1 truncate min-w-0">{{ label }}</div>

app/javascript/dashboard/components-next/sidebar/MobileSidebarLauncher.vue

@@ -39,7 +39,7 @@ const toggleSidebar = () => {
   <div
     v-if="!isConversationRoute"
     id="mobile-sidebar-launcher"
-    class="fixed bottom-4 ltr:left-4 rtl:right-4 z-40 transition-transform duration-200 ease-in-out block md:hidden"
+    class="fixed bottom-4 ltr:left-4 rtl:right-4 z-40 transition-transform duration-200 ease-out block md:hidden"
     :class="[
       {
         'ltr:translate-x-48 rtl:-translate-x-48': isMobileSidebarOpen,

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -1,14 +1,14 @@
 <script setup>
-import { h, computed, onMounted } from 'vue';
-import { provideSidebarContext } from './provider';
+import { h, ref, computed, onMounted } from 'vue';
+import { provideSidebarContext, useSidebarResize } from './provider';
 import { useAccount } from 'dashboard/composables/useAccount';
 import { useKbd } from 'dashboard/composables/utils/useKbd';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useStore } from 'vuex';
 import { useI18n } from 'vue-i18n';
-import { useStorage } from '@vueuse/core';
 import { useSidebarKeyboardShortcuts } from './useSidebarKeyboardShortcuts';
 import { vOnClickOutside } from '@vueuse/components';
+import { useWindowSize, useEventListener } from '@vueuse/core';
 import { emitter } from 'shared/helpers/mitt';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 
@@ -16,8 +16,9 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
 import SidebarProfileMenu from './SidebarProfileMenu.vue';
 import SidebarChangelogCard from './SidebarChangelogCard.vue';
-import YearInReviewBanner from '../year-in-review/YearInReviewBanner.vue';
+import SidebarChangelogButton from './SidebarChangelogButton.vue';
 import ChannelLeaf from './ChannelLeaf.vue';
+import ChannelIcon from 'next/icon/ChannelIcon.vue';
 import SidebarAccountSwitcher from './SidebarAccountSwitcher.vue';
 import Logo from 'next/icon/Logo.vue';
 import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
@@ -44,6 +45,10 @@ const { t } = useI18n();
 const isACustomBrandedInstance = useMapGetter(
   'globalConfig/isACustomBrandedInstance'
 );
+const isRTL = useMapGetter('accounts/isRTL');
+
+const { width: windowWidth } = useWindowSize();
+const isMobile = computed(() => windowWidth.value < 768);
 
 const toggleShortcutModalFn = show => {
   if (show) {
@@ -55,23 +60,90 @@ const toggleShortcutModalFn = show => {
 
 useSidebarKeyboardShortcuts(toggleShortcutModalFn);
 
-// We're using localStorage to store the expanded item in the sidebar
-// This helps preserve context when navigating between portal and dashboard layouts
-// and also when the user refreshes the page
-const expandedItem = useStorage(
-  'next-sidebar-expanded-item',
-  null,
-  sessionStorage
-);
+const expandedItem = ref(null);
 
 const setExpandedItem = name => {
   expandedItem.value = expandedItem.value === name ? null : name;
 };
+
+const {
+  sidebarWidth,
+  isCollapsed,
+  setSidebarWidth,
+  saveWidth,
+  snapToCollapsed,
+  snapToExpanded,
+  COLLAPSED_THRESHOLD,
+} = useSidebarResize();
+
+// On mobile, sidebar is always expanded (flyout mode)
+const isEffectivelyCollapsed = computed(
+  () => !isMobile.value && isCollapsed.value
+);
+
+// Resize handle logic
+const isResizing = ref(false);
+const startX = ref(0);
+const startWidth = ref(0);
+
 provideSidebarContext({
   expandedItem,
   setExpandedItem,
+  isCollapsed: isEffectivelyCollapsed,
+  sidebarWidth,
+  isResizing,
 });
 
+// Get clientX from mouse or touch event
+const getClientX = event =>
+  event.touches ? event.touches[0].clientX : event.clientX;
+
+const onResizeStart = event => {
+  isResizing.value = true;
+  startX.value = getClientX(event);
+  startWidth.value = sidebarWidth.value;
+  Object.assign(document.body.style, {
+    cursor: 'col-resize',
+    userSelect: 'none',
+  });
+  // Prevent default to avoid scrolling on touch
+  event.preventDefault();
+};
+
+const onResizeMove = event => {
+  if (!isResizing.value) return;
+
+  const delta = isRTL.value
+    ? startX.value - getClientX(event)
+    : getClientX(event) - startX.value;
+  setSidebarWidth(startWidth.value + delta);
+};
+
+const onResizeEnd = () => {
+  if (!isResizing.value) return;
+
+  isResizing.value = false;
+  Object.assign(document.body.style, { cursor: '', userSelect: '' });
+
+  // Snap to collapsed state if below threshold
+  if (sidebarWidth.value < COLLAPSED_THRESHOLD) {
+    snapToCollapsed();
+  } else {
+    saveWidth();
+  }
+};
+
+const onResizeHandleDoubleClick = () => {
+  if (isCollapsed.value) snapToExpanded();
+  else snapToCollapsed();
+};
+
+// Support both mouse and touch events
+useEventListener(document, 'mousemove', onResizeMove);
+useEventListener(document, 'mouseup', onResizeEnd);
+useEventListener(document, 'touchmove', onResizeMove, { passive: false });
+useEventListener(document, 'touchend', onResizeEnd);
+
 const inboxes = useMapGetter('inboxes/getInboxes');
 const labels = useMapGetter('labels/getLabelsOnSidebar');
 const teams = useMapGetter('teams/getMyTeams');
@@ -201,6 +273,7 @@ const menuItems = computed(() => {
           children: sortedInboxes.value.map(inbox => ({
             name: `${inbox.name}-${inbox.id}`,
             label: inbox.name,
+            icon: h(ChannelIcon, { inbox, class: 'size-[12px]' }),
             to: accountScopedRoute('inbox_dashboard', { inbox_id: inbox.id }),
             component: leafProps =>
               h(ChannelLeaf, {
@@ -219,7 +292,7 @@ const menuItems = computed(() => {
             name: `${label.title}-${label.id}`,
             label: label.title,
             icon: h('span', {
-              class: `size-[12px] ring-1 ring-n-alpha-1 dark:ring-white/20 ring-inset rounded-sm`,
+              class: `size-[8px] rounded-sm`,
               style: { backgroundColor: label.color },
             }),
             to: accountScopedRoute('label_conversations', {
@@ -347,7 +420,7 @@ const menuItems = computed(() => {
             name: `${label.title}-${label.id}`,
             label: label.title,
             icon: h('span', {
-              class: `size-[12px] ring-1 ring-n-alpha-1 dark:ring-white/20 ring-inset rounded-sm`,
+              class: `size-[8px] rounded-sm`,
               style: { backgroundColor: label.color },
             }),
             to: accountScopedRoute(
@@ -493,6 +566,12 @@ const menuItems = computed(() => {
           icon: 'i-lucide-briefcase',
           to: accountScopedRoute('general_settings_index'),
         },
+        // {
+        //   name: 'Settings Captain',
+        //   label: t('SIDEBAR.CAPTAIN_AI'),
+        //   icon: 'i-woot-captain',
+        //   to: accountScopedRoute('captain_settings_index'),
+        // },
         {
           name: 'Settings Agents',
           label: t('SIDEBAR.AGENTS'),
@@ -532,7 +611,7 @@ const menuItems = computed(() => {
         {
           name: 'Settings Automation',
           label: t('SIDEBAR.AUTOMATION'),
-          icon: 'i-lucide-workflow',
+          icon: 'i-lucide-repeat',
           to: accountScopedRoute('automation_list'),
         },
         {
@@ -577,6 +656,12 @@ const menuItems = computed(() => {
           icon: 'i-lucide-clock-alert',
           to: accountScopedRoute('sla_list'),
         },
+        {
+          name: 'Conversation Workflow',
+          label: t('SIDEBAR.CONVERSATION_WORKFLOW'),
+          icon: 'i-lucide-workflow',
+          to: accountScopedRoute('conversation_workflow_index'),
+        },
         {
           name: 'Settings Security',
           label: t('SIDEBAR.SECURITY'),
@@ -601,32 +686,56 @@ const menuItems = computed(() => {
       closeMobileSidebar,
       { ignore: ['#mobile-sidebar-launcher'] },
     ]"
-    class="bg-n-solid-2 rtl:border-l ltr:border-r border-n-weak flex flex-col text-sm pb-1 fixed top-0 ltr:left-0 rtl:right-0 h-full z-40 transition-transform duration-200 ease-in-out md:static w-[200px] basis-[200px] md:flex-shrink-0 md:ltr:translate-x-0 md:rtl:-translate-x-0"
+    class="bg-n-background flex flex-col text-sm pb-0.5 fixed top-0 ltr:left-0 rtl:right-0 h-full z-40 w-[200px] md:w-auto md:relative md:flex-shrink-0 md:ltr:translate-x-0 md:rtl:translate-x-0 ltr:border-r rtl:border-l border-n-weak"
     :class="[
       {
         'shadow-lg md:shadow-none': isMobileSidebarOpen,
         'ltr:-translate-x-full rtl:translate-x-full': !isMobileSidebarOpen,
+        'transition-transform duration-200 ease-out md:transition-[width]':
+          !isResizing,
       },
     ]"
+    :style="isMobile ? undefined : { width: `${sidebarWidth}px` }"
   >
-    <section class="grid gap-2 mt-2 mb-4">
-      <div class="flex gap-2 items-center px-2 min-w-0">
-        <div class="grid flex-shrink-0 place-content-center size-6">
-          <Logo class="size-4" />
-        </div>
-        <div class="flex-shrink-0 w-px h-3 bg-n-strong" />
-        <SidebarAccountSwitcher
-          class="flex-grow -mx-1 min-w-0"
-          @show-create-account-modal="emit('showCreateAccountModal')"
-        />
+    <section
+      class="grid"
+      :class="isEffectivelyCollapsed ? 'mt-3 mb-6 gap-4' : 'mt-1 mb-4 gap-2'"
+    >
+      <div
+        class="flex gap-2 items-center min-w-0"
+        :class="{
+          'justify-center px-1': isEffectivelyCollapsed,
+          'px-2': !isEffectivelyCollapsed,
+        }"
+      >
+        <template v-if="isEffectivelyCollapsed">
+          <SidebarAccountSwitcher
+            is-collapsed
+            @show-create-account-modal="emit('showCreateAccountModal')"
+          />
+        </template>
+        <template v-else>
+          <div class="grid flex-shrink-0 place-content-center size-6">
+            <Logo class="size-4" />
+          </div>
+          <div class="flex-shrink-0 w-px h-3 bg-n-strong" />
+          <SidebarAccountSwitcher
+            class="flex-grow -mx-1 min-w-0"
+            @show-create-account-modal="emit('showCreateAccountModal')"
+          />
+        </template>
       </div>
-      <div class="flex gap-2 px-2">
+      <div
+        class="flex gap-2"
+        :class="isEffectivelyCollapsed ? 'flex-col items-center' : 'px-2'"
+      >
         <RouterLink
+          v-if="!isEffectivelyCollapsed"
           :to="{ name: 'search' }"
-          class="flex gap-2 items-center px-2 py-1 w-full h-7 rounded-lg outline outline-1 outline-n-weak bg-n-solid-3 dark:bg-n-black/30"
+          class="flex gap-2 items-center px-2 py-1 w-full h-7 rounded-lg outline outline-1 outline-n-weak bg-n-button-color transition-all duration-100 ease-out"
         >
-          <span class="flex-shrink-0 i-lucide-search size-4 text-n-slate-11" />
-          <span class="flex-grow text-left">
+          <span class="flex-shrink-0 i-lucide-search size-4 text-n-slate-10" />
+          <span class="flex-grow text-start text-n-slate-10">
             {{ t('COMBOBOX.SEARCH_PLACEHOLDER') }}
           </span>
           <span
@@ -635,21 +744,41 @@ const menuItems = computed(() => {
             {{ searchShortcut }}
           </span>
         </RouterLink>
+        <RouterLink
+          v-else
+          :to="{ name: 'search' }"
+          class="flex items-center justify-center size-8 rounded-lg outline outline-1 outline-n-weak bg-n-button-color transition-all duration-100 ease-out hover:bg-n-alpha-2 dark:hover:bg-n-slate-9/30"
+          :title="t('COMBOBOX.SEARCH_PLACEHOLDER')"
+        >
+          <span class="i-lucide-search size-4 text-n-slate-11" />
+        </RouterLink>
         <ComposeConversation align-position="right" @close="onComposeClose">
-          <template #trigger="{ toggle }">
+          <template #trigger="{ toggle, isOpen }">
             <Button
               icon="i-lucide-pen-line"
               color="slate"
               size="sm"
-              class="!h-7 !bg-n-solid-3 dark:!bg-n-black/30 !outline-n-weak !text-n-slate-11"
+              class="dark:hover:!bg-n-slate-9/30"
+              :class="[
+                isEffectivelyCollapsed
+                  ? '!size-8 !outline-n-weak !text-n-slate-11'
+                  : '!h-7 !outline-n-weak !text-n-slate-11',
+                { '!bg-n-alpha-2 dark:!bg-n-slate-9/30': isOpen },
+              ]"
               @click="onComposeOpen(toggle)"
             />
           </template>
         </ComposeConversation>
       </div>
     </section>
-    <nav class="grid overflow-y-scroll flex-grow gap-2 px-2 pb-5 no-scrollbar">
-      <ul class="flex flex-col gap-1.5 m-0 list-none">
+    <nav
+      class="grid overflow-y-scroll flex-grow gap-2 pb-5 no-scrollbar min-w-0"
+      :class="isEffectivelyCollapsed ? 'px-1' : 'px-2'"
+    >
+      <ul
+        class="flex flex-col gap-1 m-0 list-none min-w-0"
+        :class="{ 'items-center': isEffectivelyCollapsed }"
+      >
         <SidebarGroup
           v-for="item in menuItems"
           :key="item.name"
@@ -658,22 +787,46 @@ const menuItems = computed(() => {
       </ul>
     </nav>
     <section
-      class="flex flex-col flex-shrink-0 relative gap-1 justify-between items-center"
+      class="flex relative flex-col flex-shrink-0 gap-1 justify-between items-center"
     >
       <div
-        class="pointer-events-none absolute inset-x-0 -top-[31px] h-8 bg-gradient-to-t from-n-solid-2 to-transparent"
+        class="pointer-events-none absolute inset-x-0 -top-[1.938rem] h-8 bg-gradient-to-t from-n-background to-transparent"
       />
-      <YearInReviewBanner />
       <SidebarChangelogCard
-        v-if="isOnChatwootCloud && !isACustomBrandedInstance"
+        v-if="
+          isOnChatwootCloud &&
+          !isACustomBrandedInstance &&
+          !isEffectivelyCollapsed
+        "
+      />
+      <SidebarChangelogButton
+        v-if="
+          isOnChatwootCloud &&
+          !isACustomBrandedInstance &&
+          isEffectivelyCollapsed
+        "
       />
       <div
-        class="p-1 flex-shrink-0 flex w-full justify-between z-10 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
+        class="p-1 flex-shrink-0 flex w-full z-50 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
+        :class="isEffectivelyCollapsed ? 'justify-center' : 'justify-between'"
       >
         <SidebarProfileMenu
+          :is-collapsed="isEffectivelyCollapsed"
           @open-key-shortcut-modal="emit('openKeyShortcutModal')"
         />
       </div>
     </section>
+    <!-- Resize Handle (desktop only) -->
+    <div
+      class="hidden md:block absolute top-0 h-full w-1 cursor-col-resize z-40 ltr:right-0 rtl:left-0 group"
+      @mousedown="onResizeStart"
+      @touchstart="onResizeStart"
+      @dblclick="onResizeHandleDoubleClick"
+    >
+      <div
+        class="absolute top-0 h-full w-px ltr:right-0 rtl:left-0 bg-transparent group-hover:bg-n-brand transition-colors"
+        :class="{ 'bg-n-brand': isResizing }"
+      />
+    </div>
   </aside>
 </template>

app/javascript/dashboard/components-next/sidebar/SidebarAccountSwitcher.vue

@@ -5,6 +5,7 @@ import { useMapGetter } from 'dashboard/composables/store';
 import { useI18n } from 'vue-i18n';
 import ButtonNext from 'next/button/Button.vue';
 import Icon from 'next/icon/Icon.vue';
+import Logo from 'next/icon/Logo.vue';
 
 import {
   DropdownContainer,
@@ -13,6 +14,13 @@ import {
   DropdownItem,
 } from 'next/dropdown-menu/base';
 
+defineProps({
+  isCollapsed: {
+    type: Boolean,
+    default: false,
+  },
+});
+
 const emit = defineEmits(['showCreateAccountModal']);
 
 const { t } = useI18n();
@@ -45,7 +53,19 @@ const emitNewAccount = () => {
 <template>
   <DropdownContainer>
     <template #trigger="{ toggle, isOpen }">
+      <!-- Collapsed view: Logo trigger -->
       <button
+        v-if="isCollapsed"
+        class="grid flex-shrink-0 place-content-center p-2 rounded-lg cursor-pointer hover:bg-n-alpha-1"
+        :class="{ 'bg-n-alpha-1': isOpen }"
+        :title="currentAccount.name"
+        @click="toggle"
+      >
+        <Logo class="size-7" />
+      </button>
+      <!-- Expanded view: Account name trigger -->
+      <button
+        v-else
         id="sidebar-account-switcher"
         :data-account-id="accountId"
         aria-haspopup="listbox"
@@ -73,7 +93,10 @@ const emitNewAccount = () => {
         />
       </button>
     </template>
-    <DropdownBody v-if="showAccountSwitcher" class="min-w-80 z-50">
+    <DropdownBody
+      v-if="showAccountSwitcher || isCollapsed"
+      class="min-w-80 z-50"
+    >
       <DropdownSection :title="t('SIDEBAR_ITEMS.SWITCH_ACCOUNT')">
         <DropdownItem
           v-for="account in sortedCurrentUserAccounts"

app/javascript/dashboard/components-next/sidebar/SidebarChangelogButton.vue

@@ -0,0 +1,46 @@
+<script setup>
+import { computed, useTemplateRef } from 'vue';
+import { useToggle } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
+import Button from 'dashboard/components-next/button/Button.vue';
+import SidebarChangelogCard from './SidebarChangelogCard.vue';
+
+const [isOpen, toggleOpen] = useToggle(false);
+const changelogCard = useTemplateRef('changelogCard');
+
+const isLoading = computed(() => changelogCard.value?.isLoading || false);
+const hasArticles = computed(
+  () => changelogCard.value?.unDismissedPosts?.length > 0
+);
+const shouldShowButton = computed(() => !isLoading.value && hasArticles.value);
+
+const closePopover = () => {
+  if (isOpen.value) {
+    toggleOpen(false);
+  }
+};
+</script>
+
+<template>
+  <div v-on-click-outside="closePopover" class="relative mb-2">
+    <Button
+      v-if="shouldShowButton"
+      icon="i-lucide-sparkles"
+      ghost
+      slate
+      :class="{ '!bg-n-alpha-2 dark:!bg-n-slate-9/30': isOpen }"
+      @click="toggleOpen()"
+    />
+
+    <!-- Always render card so it can fetch data, control visibility with v-show -->
+    <div
+      v-show="isOpen && hasArticles"
+      class="absolute ltr:left-full rtl:right-full bottom-0 ltr:ml-4 rtl:mr-4 z-40 bg-transparent w-52"
+    >
+      <SidebarChangelogCard
+        ref="changelogCard"
+        class="[&>div]:!pb-0 [&>div]:!px-0 rounded-lg"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/sidebar/SidebarChangelogCard.vue

@@ -4,6 +4,10 @@ import GroupedStackedChangelogCard from 'dashboard/components-next/changelog-car
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import changelogAPI from 'dashboard/api/changelog';
 
+defineOptions({
+  inheritAttrs: false,
+});
+
 const MAX_DISMISSED_SLUGS = 5;
 
 const { uiSettings, updateUISettings } = useUISettings();
@@ -90,6 +94,11 @@ const handleImgClick = ({ index }) => {
   handleReadMore();
 };
 
+defineExpose({
+  isLoading,
+  unDismissedPosts,
+});
+
 onMounted(() => {
   fetchChangelog();
 });
@@ -98,6 +107,7 @@ onMounted(() => {
 <template>
   <GroupedStackedChangelogCard
     v-if="unDismissedPosts.length > 0"
+    v-bind="$attrs"
     :posts="unDismissedPosts"
     :current-index="currentIndex"
     :dismissing-slugs="dismissingCards"

app/javascript/dashboard/components-next/sidebar/SidebarCollapsedPopover.vue

@@ -0,0 +1,198 @@
+<script setup>
+import { computed, ref, onMounted, nextTick } from 'vue';
+import { useRouter } from 'vue-router';
+import { useSidebarContext } from './provider';
+import { useMapGetter } from 'dashboard/composables/store';
+import Icon from 'next/icon/Icon.vue';
+import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
+
+const props = defineProps({
+  label: { type: String, required: true },
+  children: { type: Array, default: () => [] },
+  activeChild: { type: Object, default: undefined },
+  triggerRect: { type: Object, default: () => ({ top: 0, left: 0 }) },
+});
+
+const emit = defineEmits(['close', 'mouseenter', 'mouseleave']);
+
+const router = useRouter();
+const { isAllowed, sidebarWidth } = useSidebarContext();
+
+const expandedSubGroup = ref(null);
+const popoverRef = ref(null);
+const topPosition = ref(0);
+const isRTL = useMapGetter('accounts/isRTL');
+const skipTransition = ref(true);
+
+const toggleSubGroup = name => {
+  expandedSubGroup.value = expandedSubGroup.value === name ? null : name;
+};
+
+const navigateAndClose = to => {
+  router.push(to);
+  emit('close');
+};
+
+const isActive = child => props.activeChild?.name === child.name;
+
+const getAccessibleSubChildren = children =>
+  children.filter(c => isAllowed(c.to));
+
+const renderIcon = icon => ({
+  component: typeof icon === 'object' ? icon : Icon,
+  props: typeof icon === 'string' ? { icon } : null,
+});
+
+const transition = computed(() =>
+  skipTransition.value
+    ? {}
+    : {
+        enterActiveClass: 'transition-all duration-200 ease-out',
+        enterFromClass: 'opacity-0 -translate-y-2 max-h-0',
+        enterToClass: 'opacity-100 translate-y-0 max-h-96',
+        leaveActiveClass: 'transition-all duration-150 ease-in',
+        leaveFromClass: 'opacity-100 translate-y-0 max-h-96',
+        leaveToClass: 'opacity-0 -translate-y-2 max-h-0',
+      }
+);
+
+const accessibleChildren = computed(() => {
+  return props.children.filter(child => {
+    if (child.children) {
+      return child.children.some(subChild => isAllowed(subChild.to));
+    }
+    return child.to && isAllowed(child.to);
+  });
+});
+
+onMounted(async () => {
+  await nextTick();
+
+  // Auto-expand subgroup if active child is inside it
+  if (props.activeChild) {
+    const parentGroup = props.children.find(child =>
+      child.children?.some(subChild => subChild.name === props.activeChild.name)
+    );
+    if (parentGroup) {
+      expandedSubGroup.value = parentGroup.name;
+      // Wait for the subgroup expansion to render before measuring height
+      await nextTick();
+    }
+  }
+
+  if (!props.triggerRect) return;
+
+  const viewportHeight = window.innerHeight;
+  const popoverHeight = popoverRef.value?.offsetHeight || 300;
+  const { top: triggerTop } = props.triggerRect;
+
+  // Adjust position if popover would overflow viewport
+  topPosition.value =
+    triggerTop + popoverHeight > viewportHeight - 20
+      ? Math.max(20, viewportHeight - popoverHeight - 20)
+      : triggerTop;
+
+  await nextTick();
+  skipTransition.value = false;
+});
+</script>
+
+<template>
+  <TeleportWithDirection>
+    <div
+      ref="popoverRef"
+      class="fixed z-[100] min-w-[200px] max-w-[280px]"
+      :style="{
+        [isRTL ? 'right' : 'left']: `${sidebarWidth + 8}px`,
+        top: `${topPosition}px`,
+      }"
+      @mouseenter="emit('mouseenter')"
+      @mouseleave="emit('mouseleave')"
+    >
+      <div
+        class="bg-n-alpha-3 backdrop-blur-[100px] outline outline-1 -outline-offset-1 w-56 outline-n-weak rounded-xl shadow-lg py-2 px-2"
+      >
+        <div
+          class="px-2 py-1.5 text-xs font-medium text-n-slate-11 uppercase tracking-wider border-b border-n-weak mb-1"
+        >
+          {{ label }}
+        </div>
+        <ul
+          class="m-0 p-0 list-none max-h-[400px] overflow-y-auto no-scrollbar"
+        >
+          <template v-for="child in accessibleChildren" :key="child.name">
+            <!-- SubGroup with children -->
+            <li v-if="child.children" class="py-0.5">
+              <button
+                class="flex items-center gap-2 px-2 py-1.5 w-full rounded-lg text-n-slate-11 hover:bg-n-alpha-2 transition-colors duration-150 ease-out text-left rtl:text-right"
+                @click="toggleSubGroup(child.name)"
+              >
+                <Icon
+                  v-if="child.icon"
+                  :icon="child.icon"
+                  class="size-4 flex-shrink-0"
+                />
+                <span class="flex-1 truncate text-sm">{{ child.label }}</span>
+                <span
+                  class="size-3 transition-transform i-lucide-chevron-down"
+                  :class="{
+                    'rotate-180': expandedSubGroup === child.name,
+                  }"
+                />
+              </button>
+              <Transition v-bind="transition">
+                <ul
+                  v-if="expandedSubGroup === child.name"
+                  class="m-0 p-0 list-none ltr:pl-4 rtl:pr-4 mt-1 overflow-hidden"
+                >
+                  <li
+                    v-for="subChild in getAccessibleSubChildren(child.children)"
+                    :key="subChild.name"
+                    class="py-0.5"
+                  >
+                    <button
+                      class="flex items-center gap-2 px-2 py-1.5 w-full rounded-lg text-sm text-left rtl:text-right transition-colors duration-150 ease-out"
+                      :class="{
+                        'text-n-slate-12 bg-n-alpha-2': isActive(subChild),
+                        'text-n-slate-11 hover:bg-n-alpha-2':
+                          !isActive(subChild),
+                      }"
+                      @click="navigateAndClose(subChild.to)"
+                    >
+                      <component
+                        :is="renderIcon(subChild.icon).component"
+                        v-if="subChild.icon"
+                        v-bind="renderIcon(subChild.icon).props"
+                        class="size-4 flex-shrink-0"
+                      />
+                      <span class="flex-1 truncate">{{ subChild.label }}</span>
+                    </button>
+                  </li>
+                </ul>
+              </Transition>
+            </li>
+            <!-- Direct child item -->
+            <li v-else class="py-0.5">
+              <button
+                class="flex items-center gap-2 px-2 py-1.5 w-full rounded-lg text-sm text-left rtl:text-right transition-colors duration-150 ease-out"
+                :class="{
+                  'text-n-slate-12 bg-n-alpha-2': isActive(child),
+                  'text-n-slate-11 hover:bg-n-alpha-2': !isActive(child),
+                }"
+                @click="navigateAndClose(child.to)"
+              >
+                <component
+                  :is="renderIcon(child.icon).component"
+                  v-if="child.icon"
+                  v-bind="renderIcon(child.icon).props"
+                  class="size-4 flex-shrink-0"
+                />
+                <span class="flex-1 truncate">{{ child.label }}</span>
+              </button>
+            </li>
+          </template>
+        </ul>
+      </div>
+    </div>
+  </TeleportWithDirection>
+</template>

app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue

@@ -1,12 +1,14 @@
 <script setup>
-import { computed, onMounted, nextTick } from 'vue';
-import { useSidebarContext } from './provider';
+import { computed, onMounted, onUnmounted, watch, nextTick, ref } from 'vue';
+import { useSidebarContext, usePopoverState } from './provider';
 import { useRoute, useRouter } from 'vue-router';
 import Policy from 'dashboard/components/policy.vue';
+import Icon from 'next/icon/Icon.vue';
 import SidebarGroupHeader from './SidebarGroupHeader.vue';
 import SidebarGroupLeaf from './SidebarGroupLeaf.vue';
 import SidebarSubGroup from './SidebarSubGroup.vue';
 import SidebarGroupEmptyLeaf from './SidebarGroupEmptyLeaf.vue';
+import SidebarCollapsedPopover from './SidebarCollapsedPopover.vue';
 
 const props = defineProps({
   name: { type: String, required: true },
@@ -25,8 +27,18 @@ const {
   resolvePermissions,
   resolveFeatureFlag,
   isAllowed,
+  isCollapsed,
+  isResizing,
 } = useSidebarContext();
 
+const {
+  activePopover,
+  setActivePopover,
+  closeActivePopover,
+  scheduleClose,
+  cancelClose,
+} = usePopoverState();
+
 const navigableChildren = computed(() => {
   return props.children?.flatMap(child => child.children || child) || [];
 });
@@ -39,6 +51,54 @@ const hasChildren = computed(
   () => Array.isArray(props.children) && props.children.length > 0
 );
 
+// Use shared popover state - only one popover can be open at a time
+const isPopoverOpen = computed(() => activePopover.value === props.name);
+const triggerRef = ref(null);
+const triggerRect = ref({ top: 0, left: 0, bottom: 0, right: 0 });
+
+const openPopover = () => {
+  if (triggerRef.value) {
+    const rect = triggerRef.value.getBoundingClientRect();
+    triggerRect.value = {
+      top: rect.top,
+      left: rect.left,
+      bottom: rect.bottom,
+      right: rect.right,
+    };
+  }
+  setActivePopover(props.name);
+};
+
+const closePopover = () => {
+  if (activePopover.value === props.name) {
+    closeActivePopover();
+  }
+};
+
+const handleMouseEnter = () => {
+  if (!hasChildren.value || isResizing.value) return;
+  cancelClose();
+  openPopover();
+};
+
+const handleMouseLeave = () => {
+  if (!hasChildren.value) return;
+  scheduleClose(200);
+};
+
+const handlePopoverMouseEnter = () => {
+  cancelClose();
+};
+
+const handlePopoverMouseLeave = () => {
+  scheduleClose(100);
+};
+
+// Close popover when mouse leaves the window
+const handleWindowBlur = () => {
+  closeActivePopover();
+};
+
 const accessibleItems = computed(() => {
   if (!hasChildren.value) return [];
   return props.children.filter(child => {
@@ -107,6 +167,13 @@ const hasActiveChild = computed(() => {
   return activeChild.value !== undefined;
 });
 
+const handleCollapsedClick = () => {
+  if (hasChildren.value && hasAccessibleChildren.value) {
+    const firstItem = accessibleItems.value[0];
+    router.push(firstItem.to);
+  }
+};
+
 const toggleTrigger = () => {
   if (
     hasAccessibleChildren.value &&
@@ -125,7 +192,24 @@ onMounted(async () => {
   if (hasActiveChild.value) {
     setExpandedItem(props.name);
   }
+  window.addEventListener('blur', handleWindowBlur);
+  document.addEventListener('mouseleave', handleWindowBlur);
 });
+
+onUnmounted(() => {
+  window.removeEventListener('blur', handleWindowBlur);
+  document.removeEventListener('mouseleave', handleWindowBlur);
+});
+
+watch(
+  hasActiveChild,
+  hasNewActiveChild => {
+    if (hasNewActiveChild && !isExpanded.value) {
+      setExpandedItem(props.name);
+    }
+  },
+  { once: true }
+);
 </script>
 
 <!-- eslint-disable-next-line vue/no-root-v-if -->
@@ -135,45 +219,82 @@ onMounted(async () => {
     :permissions="resolvePermissions(to)"
     :feature-flag="resolveFeatureFlag(to)"
     as="li"
-    class="grid gap-1 text-sm cursor-pointer select-none"
+    class="grid gap-1 text-sm cursor-pointer select-none min-w-0"
   >
-    <SidebarGroupHeader
-      :icon
-      :name
-      :label
-      :to
-      :getter-keys="getterKeys"
-      :is-active="isActive"
-      :has-active-child="hasActiveChild"
-      :expandable="hasChildren"
-      :is-expanded="isExpanded"
-      @toggle="toggleTrigger"
-    />
-    <ul
-      v-if="hasChildren"
-      v-show="isExpanded || hasActiveChild"
-      class="grid m-0 list-none sidebar-group-children"
-    >
-      <template v-for="child in children" :key="child.name">
-        <SidebarSubGroup
-          v-if="child.children"
-          :label="child.label"
-          :icon="child.icon"
-          :children="child.children"
-          :is-expanded="isExpanded"
+    <!-- Collapsed State -->
+    <template v-if="isCollapsed">
+      <div
+        class="relative"
+        @mouseenter="handleMouseEnter"
+        @mouseleave="handleMouseLeave"
+      >
+        <component
+          :is="to && !hasChildren ? 'router-link' : 'button'"
+          ref="triggerRef"
+          :to="to && !hasChildren ? to : undefined"
+          type="button"
+          class="flex items-center justify-center size-10 rounded-lg"
+          :class="{
+            'text-n-slate-12 bg-n-alpha-2': isActive || hasActiveChild,
+            'text-n-slate-11 hover:bg-n-alpha-2': !isActive && !hasActiveChild,
+          }"
+          :title="label"
+          @click="hasChildren ? handleCollapsedClick() : undefined"
+        >
+          <Icon v-if="icon" :icon="icon" class="size-4" />
+        </component>
+        <SidebarCollapsedPopover
+          v-if="hasChildren && isPopoverOpen"
+          :label="label"
+          :children="children"
           :active-child="activeChild"
+          :trigger-rect="triggerRect"
+          @close="closePopover"
+          @mouseenter="handlePopoverMouseEnter"
+          @mouseleave="handlePopoverMouseLeave"
         />
-        <SidebarGroupLeaf
-          v-else-if="isAllowed(child.to)"
-          v-show="isExpanded || activeChild?.name === child.name"
-          v-bind="child"
-          :active="activeChild?.name === child.name"
-        />
-      </template>
-    </ul>
-    <ul v-else-if="isExpandable && isExpanded">
-      <SidebarGroupEmptyLeaf />
-    </ul>
+      </div>
+    </template>
+    <!-- Expanded State -->
+    <template v-else>
+      <SidebarGroupHeader
+        :icon
+        :name
+        :label
+        :to
+        :getter-keys="getterKeys"
+        :is-active="isActive"
+        :has-active-child="hasActiveChild"
+        :expandable="hasChildren"
+        :is-expanded="isExpanded"
+        @toggle="toggleTrigger"
+      />
+      <ul
+        v-if="hasChildren"
+        v-show="isExpanded || hasActiveChild"
+        class="grid m-0 list-none sidebar-group-children min-w-0"
+      >
+        <template v-for="child in children" :key="child.name">
+          <SidebarSubGroup
+            v-if="child.children"
+            :label="child.label"
+            :icon="child.icon"
+            :children="child.children"
+            :is-expanded="isExpanded"
+            :active-child="activeChild"
+          />
+          <SidebarGroupLeaf
+            v-else-if="isAllowed(child.to)"
+            v-show="isExpanded || activeChild?.name === child.name"
+            v-bind="child"
+            :active="activeChild?.name === child.name"
+          />
+        </template>
+      </ul>
+      <ul v-else-if="isExpandable && isExpanded">
+        <SidebarGroupEmptyLeaf />
+      </ul>
+    </template>
   </Policy>
 </template>
 

app/javascript/dashboard/components-next/sidebar/SidebarGroupHeader.vue

@@ -26,13 +26,13 @@ const count = computed(() =>
 <template>
   <component
     :is="to ? 'router-link' : 'div'"
-    class="flex items-center gap-2 px-2 py-1.5 rounded-lg h-8 min-w-0"
+    class="flex items-center gap-2 px-1.5 py-1 rounded-lg h-8 min-w-0"
     role="button"
     draggable="false"
     :to="to"
     :title="label"
     :class="{
-      'text-n-blue-text bg-n-alpha-2 font-medium': isActive && !hasActiveChild,
+      'text-n-slate-12 bg-n-alpha-2 font-medium': isActive && !hasActiveChild,
       'text-n-slate-12 font-medium': hasActiveChild,
       'text-n-slate-11 hover:bg-n-alpha-2': !isActive && !hasActiveChild,
     }"
@@ -45,15 +45,21 @@ const count = computed(() =>
         class="size-2 -top-px ltr:-right-px rtl:-left-px bg-n-brand absolute rounded-full border border-n-solid-2"
       />
     </div>
-    <div class="flex items-center gap-1.5 flex-grow min-w-0">
-      <span class="text-sm font-medium leading-5 truncate">
+    <div class="flex items-center gap-1.5 flex-grow min-w-0 flex-1">
+      <span
+        class="truncate"
+        :class="{
+          'text-body-main': !isActive,
+          'font-medium text-sm': isActive || hasActiveChild,
+        }"
+      >
         {{ label }}
       </span>
       <span
         v-if="dynamicCount && !expandable"
         class="rounded-md capitalize text-xs leading-5 font-medium text-center outline outline-1 px-1 flex-shrink-0"
         :class="{
-          'text-n-blue-text outline-n-slate-6': isActive,
+          'text-n-slate-12 outline-n-slate-6': isActive,
           'text-n-slate-11 outline-n-strong': !isActive,
         }"
       >

app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue

@@ -25,15 +25,15 @@ const shouldRenderComponent = computed(() => {
     :permissions="resolvePermissions(to)"
     :feature-flag="resolveFeatureFlag(to)"
     as="li"
-    class="py-0.5 ltr:pl-3 rtl:pr-3 rtl:mr-3 ltr:ml-3 relative text-n-slate-11 child-item before:bg-n-slate-4 after:bg-transparent after:border-n-slate-4 before:left-0 rtl:before:right-0"
+    class="py-0.5 ltr:pl-2 rtl:pr-2 rtl:mr-3 ltr:ml-3 relative text-n-slate-11 child-item before:bg-n-slate-4 after:bg-transparent after:border-n-slate-4 before:left-0 rtl:before:right-0 min-w-0"
   >
     <component
       :is="to ? 'router-link' : 'div'"
       :to="to"
       :title="label"
-      class="flex h-8 items-center gap-2 px-2 py-1 rounded-lg max-w-[9.438rem] hover:bg-gradient-to-r from-transparent via-n-slate-3/70 to-n-slate-3/70 group"
+      class="flex h-8 items-center gap-2 px-2 py-1 rounded-lg hover:bg-gradient-to-r from-transparent via-n-slate-3/70 to-n-slate-3/70 group min-w-0"
       :class="{
-        'text-n-blue-text bg-n-alpha-2 active': active,
+        'text-n-slate-12 bg-n-alpha-2 active': active,
       }"
     >
       <component

app/javascript/dashboard/components-next/sidebar/SidebarProfileMenu.vue

@@ -1,13 +1,11 @@
 <script setup>
-import { ref, computed } from 'vue';
+import { computed } from 'vue';
 import Auth from 'dashboard/api/auth';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useI18n } from 'vue-i18n';
-import { useUISettings } from 'dashboard/composables/useUISettings';
 import Avatar from 'next/avatar/Avatar.vue';
 import SidebarProfileMenuStatus from './SidebarProfileMenuStatus.vue';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
-import YearInReviewModal from 'dashboard/components-next/year-in-review/YearInReviewModal.vue';
 
 import {
   DropdownContainer,
@@ -17,6 +15,10 @@ import {
 } from 'next/dropdown-menu/base';
 import CustomBrandPolicyWrapper from '../../components/CustomBrandPolicyWrapper.vue';
 
+defineProps({
+  isCollapsed: { type: Boolean, default: false },
+});
+
 const emit = defineEmits(['close', 'openKeyShortcutModal']);
 
 defineOptions({
@@ -24,7 +26,6 @@ defineOptions({
 });
 
 const { t } = useI18n();
-const { uiSettings } = useUISettings();
 
 const currentUser = useMapGetter('getCurrentUser');
 const currentUserAvailability = useMapGetter('getCurrentUserAvailability');
@@ -34,29 +35,6 @@ const isFeatureEnabledonAccount = useMapGetter(
   'accounts/isFeatureEnabledonAccount'
 );
 
-const showYearInReviewModal = ref(false);
-
-const bannerClosedKey = computed(() => {
-  return `yir_closed_${accountId.value}_2025`;
-});
-
-const isBannerClosed = computed(() => {
-  return uiSettings.value?.[bannerClosedKey.value] === true;
-});
-
-const showYearInReviewMenuItem = computed(() => {
-  return isBannerClosed.value;
-});
-
-const openYearInReviewModal = () => {
-  showYearInReviewModal.value = true;
-  emit('close');
-};
-
-const closeYearInReviewModal = () => {
-  showYearInReviewModal.value = false;
-};
-
 const showChatSupport = computed(() => {
   return (
     isFeatureEnabledonAccount.value(
@@ -68,13 +46,6 @@ const showChatSupport = computed(() => {
 
 const menuItems = computed(() => {
   return [
-    {
-      show: showYearInReviewMenuItem.value,
-      showOnCustomBrandedInstance: false,
-      label: t('SIDEBAR_ITEMS.YEAR_IN_REVIEW'),
-      icon: 'i-lucide-gift',
-      click: openYearInReviewModal,
-    },
     {
       show: showChatSupport.value,
       showOnCustomBrandedInstance: false,
@@ -153,11 +124,19 @@ const allowedMenuItems = computed(() => {
 </script>
 
 <template>
-  <DropdownContainer class="relative w-full min-w-0" @close="emit('close')">
+  <DropdownContainer
+    class="relative min-w-0"
+    :class="isCollapsed ? 'w-auto' : 'w-full'"
+    @close="emit('close')"
+  >
     <template #trigger="{ toggle, isOpen }">
       <button
-        class="flex gap-2 items-center p-1 w-full text-left rounded-lg cursor-pointer hover:bg-n-alpha-1"
-        :class="{ 'bg-n-alpha-1': isOpen }"
+        class="flex gap-2 items-center p-1 text-left rounded-lg cursor-pointer hover:bg-n-alpha-1"
+        :class="[
+          { 'bg-n-alpha-1': isOpen },
+          isCollapsed ? 'justify-center' : 'w-full',
+        ]"
+        :title="isCollapsed ? currentUser.available_name : undefined"
         @click="toggle"
       >
         <Avatar
@@ -168,7 +147,7 @@ const allowedMenuItems = computed(() => {
           class="flex-shrink-0"
           rounded-full
         />
-        <div class="min-w-0">
+        <div v-if="!isCollapsed" class="min-w-0">
           <div class="text-sm font-medium leading-4 truncate text-n-slate-12">
             {{ currentUser.available_name }}
           </div>
@@ -190,9 +169,4 @@ const allowedMenuItems = computed(() => {
       </template>
     </DropdownBody>
   </DropdownContainer>
-
-  <YearInReviewModal
-    :show="showYearInReviewModal"
-    @close="closeYearInReviewModal"
-  />
 </template>

app/javascript/dashboard/components-next/sidebar/SidebarSubGroup.vue

@@ -48,11 +48,15 @@ useEventListener(scrollableContainer, 'scroll', () => {
     :icon
     class="my-1"
   />
-  <ul v-if="children.length" class="m-0 list-none reset-base relative group">
+  <ul
+    v-if="children.length"
+    class="m-0 list-none reset-base relative group min-w-0"
+  >
     <!-- Each element has h-8, which is 32px, we will show 7 items with one hidden at the end,
     which is 14rem. Then we add 16px so that we have some text visible from the next item  -->
     <div
       ref="scrollableContainer"
+      class="min-w-0"
       :class="{
         'max-h-[calc(14rem+16px)] overflow-y-scroll no-scrollbar': isScrollable,
       }"
@@ -68,7 +72,7 @@ useEventListener(scrollableContainer, 'scroll', () => {
     <div
       v-if="isScrollable && isExpanded"
       v-show="!scrollEnd"
-      class="absolute bg-gradient-to-t from-n-solid-2 w-full h-12 to-transparent -bottom-1 pointer-events-none flex items-end justify-end px-2 animate-fade-in-up"
+      class="absolute bg-gradient-to-t from-n-background w-full h-12 to-transparent -bottom-1 pointer-events-none flex items-end justify-end px-2 animate-fade-in-up"
     >
       <svg
         width="16"

app/javascript/dashboard/components-next/sidebar/provider.js

@@ -1,9 +1,87 @@
-import { inject, provide } from 'vue';
+import { inject, provide, ref, computed } from 'vue';
 import { usePolicy } from 'dashboard/composables/usePolicy';
 import { useRouter } from 'vue-router';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 
 const SidebarControl = Symbol('SidebarControl');
 
+const DEFAULT_WIDTH = 200;
+const MIN_WIDTH = 56;
+const COLLAPSED_THRESHOLD = 160;
+const MAX_WIDTH = 320;
+
+// Shared state for active popover (only one can be open at a time)
+const activePopover = ref(null);
+let globalCloseTimeout = null;
+
+export function useSidebarResize() {
+  const { uiSettings, updateUISettings } = useUISettings();
+
+  const sidebarWidth = ref(uiSettings.value.sidebar_width || DEFAULT_WIDTH);
+  const isCollapsed = computed(() => sidebarWidth.value < COLLAPSED_THRESHOLD);
+
+  const setSidebarWidth = width => {
+    sidebarWidth.value = Math.max(MIN_WIDTH, Math.min(MAX_WIDTH, width));
+  };
+
+  const saveWidth = () => {
+    updateUISettings({ sidebar_width: sidebarWidth.value });
+  };
+
+  const snapToCollapsed = () => {
+    sidebarWidth.value = MIN_WIDTH;
+    updateUISettings({ sidebar_width: MIN_WIDTH });
+  };
+
+  const snapToExpanded = () => {
+    sidebarWidth.value = DEFAULT_WIDTH;
+    updateUISettings({ sidebar_width: DEFAULT_WIDTH });
+  };
+
+  return {
+    sidebarWidth,
+    isCollapsed,
+    setSidebarWidth,
+    saveWidth,
+    snapToCollapsed,
+    snapToExpanded,
+    MIN_WIDTH,
+    MAX_WIDTH,
+    COLLAPSED_THRESHOLD,
+    DEFAULT_WIDTH,
+  };
+}
+
+export function usePopoverState() {
+  const setActivePopover = name => {
+    clearTimeout(globalCloseTimeout);
+    activePopover.value = name;
+  };
+
+  const closeActivePopover = () => {
+    activePopover.value = null;
+  };
+
+  const scheduleClose = (delay = 150) => {
+    clearTimeout(globalCloseTimeout);
+    globalCloseTimeout = setTimeout(() => {
+      closeActivePopover();
+    }, delay);
+  };
+
+  const cancelClose = () => {
+    clearTimeout(globalCloseTimeout);
+  };
+
+  return {
+    activePopover,
+    setActivePopover,
+    closeActivePopover,
+    scheduleClose,
+    cancelClose,
+  };
+}
+
 export function useSidebarContext() {
   const context = inject(SidebarControl, null);
   if (context === null) {
@@ -11,7 +89,6 @@ export function useSidebarContext() {
   }
 
   const router = useRouter();
-
   const { shouldShow } = usePolicy();
 
   const resolvePath = to => {

app/javascript/dashboard/components-next/switch/Switch.vue

@@ -27,7 +27,7 @@ const updateValue = () => {
   >
     <span class="sr-only">{{ t('SWITCH.TOGGLE') }}</span>
     <span
-      class="absolute top-0.5 left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-in-out"
+      class="absolute top-0.5 left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-out"
       :class="
         modelValue
           ? 'translate-x-3 bg-n-background'

app/javascript/dashboard/components-next/tabbar/TabBar.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { computed, ref, onMounted, nextTick } from 'vue';
+import { computed, ref, onMounted, nextTick, watch } from 'vue';
 import { useResizeObserver } from '@vueuse/core';
 
 const props = defineProps({
@@ -31,20 +31,24 @@ const enableTransition = ref(false);
 const activeElement = computed(() => tabRefs.value[activeTab.value]);
 
 const updateIndicator = () => {
-  if (!activeElement.value) return;
+  nextTick(() => {
+    if (!activeElement.value) return;
 
-  indicatorStyle.value = {
-    left: `${activeElement.value.offsetLeft}px`,
-    width: `${activeElement.value.offsetWidth}px`,
-  };
+    indicatorStyle.value = {
+      left: `${activeElement.value.offsetLeft}px`,
+      width: `${activeElement.value.offsetWidth}px`,
+    };
+  });
 };
 
-useResizeObserver(activeElement, () => {
-  if (enableTransition.value || !activeElement.value) updateIndicator();
+useResizeObserver(activeElement, updateIndicator);
+
+// Watch for prop/tabs changes to update indicator position
+watch([() => props.initialActiveTab, () => props.tabs], updateIndicator, {
+  immediate: true,
 });
 
 onMounted(() => {
-  updateIndicator();
   nextTick(() => {
     enableTransition.value = true;
   });
@@ -66,7 +70,7 @@ const showDivider = index => {
 
 <template>
   <div
-    class="relative flex items-center h-8 rounded-lg bg-n-alpha-1 w-fit transition-all duration-200 ease-out has-[button:active]:scale-[1.01]"
+    class="relative flex items-center h-8 rounded-lg bg-n-alpha-1 dark:bg-n-solid-1 w-fit transition-all duration-200 ease-out has-[button:active]:scale-[1.01]"
   >
     <div
       class="absolute rounded-lg bg-n-solid-active shadow-sm pointer-events-none h-8 outline-1 outline outline-n-container inset-y-0"
@@ -80,7 +84,7 @@ const showDivider = index => {
         class="relative z-10 px-4 truncate py-1.5 text-sm border-0 outline-1 outline-transparent rounded-lg transition-all duration-200 ease-out hover:text-n-brand active:scale-[1.02]"
         :class="[
           activeTab === index
-            ? 'text-n-blue-text scale-100'
+            ? 'text-n-blue-11 scale-100'
             : 'text-n-slate-10 scale-[0.98]',
         ]"
         @click="selectTab(index)"

app/javascript/dashboard/components-next/taginput/TagInput.vue

@@ -230,7 +230,7 @@ const handleBlur = e => emit('blur', e);
         v-if="showDropdownMenu"
         :menu-items="filteredMenuItems"
         :is-searching="isLoading"
-        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-[inherit] max-w-md dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-56 w-[inherit] max-w-md dark:!outline-n-slate-5"
         @action="handleDropdownAction"
       />
     </div>

app/javascript/dashboard/components-next/textarea/TextArea.vue

@@ -32,7 +32,7 @@ const props = defineProps({
   allowSignature: { type: Boolean, default: false }, // allowSignature is a kill switch, ensuring no signature methods are triggered except when this flag is true
 });
 
-const emit = defineEmits(['update:modelValue']);
+const emit = defineEmits(['update:modelValue', 'blur', 'focus']);
 
 const textareaRef = ref(null);
 const isFocused = ref(false);
@@ -96,15 +96,17 @@ const handleInput = event => {
   }
 };
 
-const handleFocus = () => {
+const handleFocus = event => {
   if (!props.disabled) {
     isFocused.value = true;
+    emit('focus', event);
   }
 };
 
-const handleBlur = () => {
+const handleBlur = event => {
   if (!props.disabled) {
     isFocused.value = false;
+    emit('blur', event);
   }
 };
 

app/javascript/dashboard/components/Accordion/AccordionItem.vue

@@ -47,7 +47,7 @@ const onToggle = () => {
       </div>
       <div class="flex flex-row">
         <slot name="button" />
-        <div class="flex justify-end w-3 text-n-blue-text cursor-pointer">
+        <div class="flex justify-end w-3 text-n-blue-11 cursor-pointer">
           <fluent-icon v-if="isOpen" size="24" icon="subtract" type="solid" />
           <fluent-icon v-else size="24" icon="add" type="solid" />
         </div>
@@ -55,7 +55,7 @@ const onToggle = () => {
     </button>
     <div
       v-if="isOpen"
-      class="bg-n-background outline outline-1 outline-n-weak -mt-[-1px] border-t-0 rounded-br-lg rounded-bl-lg"
+      class="outline outline-1 outline-n-weak -mt-[-1px] border-t-0 rounded-br-lg rounded-bl-lg"
       :class="compact ? 'p-0' : 'px-2 py-4'"
     >
       <slot />

app/javascript/dashboard/components/ChatList.vue

@@ -32,6 +32,7 @@ import ConversationBulkActions from './widgets/conversation/conversationBulkActi
 import IntersectionObserver from './IntersectionObserver.vue';
 import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ConversationResolveAttributesModal from 'dashboard/components-next/ConversationWorkflow/ConversationResolveAttributesModal.vue';
 
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAlert } from 'dashboard/composables';
@@ -46,6 +47,7 @@ import {
 } from 'dashboard/composables/useTransformKeys';
 import { useEmitter } from 'dashboard/composables/emitter';
 import { useEventListener } from '@vueuse/core';
+import { useConversationRequiredAttributes } from 'dashboard/composables/useConversationRequiredAttributes';
 
 import { emitter } from 'shared/helpers/mitt';
 
@@ -87,6 +89,7 @@ const router = useRouter();
 const route = useRoute();
 const store = useStore();
 
+const resolveAttributesModalRef = ref(null);
 const conversationListRef = ref(null);
 const conversationDynamicScroller = ref(null);
 
@@ -129,6 +132,7 @@ const labels = useMapGetter('labels/getLabels');
 const currentAccountId = useMapGetter('getCurrentAccountId');
 // We can't useFunctionGetter here since it needs to be called on setup?
 const getTeamFn = useMapGetter('teams/getTeam');
+const getConversationById = useMapGetter('getConversationById');
 
 useChatListKeyboardEvents(conversationListRef);
 const {
@@ -153,6 +157,8 @@ const {
   attributeModel: 'conversation_attribute',
 });
 
+const { checkMissingAttributes } = useConversationRequiredAttributes();
+
 // computed
 const intersectionObserverOptions = computed(() => {
   return {
@@ -729,22 +735,76 @@ async function onAssignTeam(team, conversationId = null) {
   }
 }
 
-function toggleConversationStatus(conversationId, status, snoozedUntil) {
-  store
-    .dispatch('toggleStatus', {
-      conversationId,
-      status,
+function toggleConversationStatus(
+  conversationId,
+  status,
+  snoozedUntil,
+  customAttributes = null
+) {
+  const payload = {
+    conversationId,
+    status,
+    snoozedUntil,
+  };
+
+  if (customAttributes) {
+    payload.customAttributes = customAttributes;
+  }
+
+  store.dispatch('toggleStatus', payload).then(() => {
+    useAlert(t('CONVERSATION.CHANGE_STATUS'));
+  });
+}
+
+function handleResolveConversation(conversationId, status, snoozedUntil) {
+  if (status !== wootConstants.STATUS_TYPE.RESOLVED) {
+    toggleConversationStatus(conversationId, status, snoozedUntil);
+    return;
+  }
+
+  // Check for required attributes before resolving
+  const conversation = getConversationById.value(conversationId);
+  const currentCustomAttributes = conversation?.custom_attributes || {};
+  const { hasMissing, missing } = checkMissingAttributes(
+    currentCustomAttributes
+  );
+
+  if (hasMissing) {
+    // Pass conversation context through the modal's API
+    const conversationContext = {
+      id: conversationId,
       snoozedUntil,
-    })
-    .then(() => {
-      useAlert(t('CONVERSATION.CHANGE_STATUS'));
-    });
+    };
+    resolveAttributesModalRef.value?.open(
+      missing,
+      currentCustomAttributes,
+      conversationContext
+    );
+  } else {
+    toggleConversationStatus(conversationId, status, snoozedUntil);
+  }
+}
+
+function handleResolveWithAttributes({ attributes, context }) {
+  if (context) {
+    const existingConversation = getConversationById.value(context.id);
+    const currentCustomAttributes =
+      existingConversation?.custom_attributes || {};
+    const mergedAttributes = { ...currentCustomAttributes, ...attributes };
+
+    toggleConversationStatus(
+      context.id,
+      wootConstants.STATUS_TYPE.RESOLVED,
+      context.snoozedUntil,
+      mergedAttributes
+    );
+  }
 }
 
 function allSelectedConversationsStatus(status) {
   if (!selectedConversations.value.length) return false;
   return selectedConversations.value.every(item => {
-    return store.getters.getConversationById(item)?.status === status;
+    return getConversationById.value(item)?.status === status;
   });
 }
 
@@ -799,7 +859,7 @@ provide('deSelectConversation', deSelectConversation);
 provide('assignAgent', onAssignAgent);
 provide('assignTeam', onAssignTeam);
 provide('assignLabels', onAssignLabels);
-provide('updateConversationStatus', toggleConversationStatus);
+provide('updateConversationStatus', handleResolveConversation);
 provide('toggleContextMenu', onContextMenuToggle);
 provide('markAsUnread', markAsUnread);
 provide('markAsRead', markAsRead);
@@ -842,7 +902,7 @@ watch(conversationFilters, (newVal, oldVal) => {
 
 <template>
   <div
-    class="flex flex-col flex-shrink-0 bg-n-solid-1 conversations-list-wrap"
+    class="flex flex-col flex-shrink-0 conversations-list-wrap bg-n-surface-1"
     :class="[
       { hidden: !showConversationList },
       isOnExpandedLayout ? 'basis-full' : 'w-[340px] 2xl:w-[412px]',
@@ -895,7 +955,7 @@ watch(conversationFilters, (newVal, oldVal) => {
 
     <p
       v-if="!chatListLoading && !conversationList.length"
-      class="flex items-center justify-center p-4 overflow-auto"
+      class="flex overflow-auto justify-center items-center p-4"
     >
       {{ $t('CHAT_LIST.LIST.404') }}
     </p>
@@ -915,14 +975,14 @@ watch(conversationFilters, (newVal, oldVal) => {
     />
     <div
       ref="conversationListRef"
-      class="flex-1 overflow-hidden conversations-list hover:overflow-y-auto"
+      class="overflow-hidden flex-1 conversations-list hover:overflow-y-auto"
       :class="{ 'overflow-hidden': isContextMenuOpen }"
     >
       <DynamicScroller
         ref="conversationDynamicScroller"
         :items="conversationList"
         :min-item-size="24"
-        class="w-full h-full overflow-auto"
+        class="overflow-auto w-full h-full"
       >
         <template #default="{ item, index, active }">
           <!--
@@ -997,5 +1057,9 @@ watch(conversationFilters, (newVal, oldVal) => {
         @close="closeAdvanceFiltersModal"
       />
     </TeleportWithDirection>
+    <ConversationResolveAttributesModal
+      ref="resolveAttributesModalRef"
+      @submit="handleResolveWithAttributes"
+    />
   </div>
 </template>

app/javascript/dashboard/components/ChatListHeader.vue

@@ -57,7 +57,7 @@ const toggleConversationLayout = () => {
 
 <template>
   <div
-    class="flex items-center justify-between gap-2 px-3 h-12"
+    class="flex items-center justify-between gap-2 px-3 h-[3.25rem]"
     :class="{
       'border-b border-n-strong': hasAppliedFiltersOrActiveFolders,
     }"

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -6,6 +6,7 @@ import { useI18n } from 'vue-i18n';
 import { useStore, useStoreGetters } from 'dashboard/composables/store';
 import { useEmitter } from 'dashboard/composables/emitter';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import { useConversationRequiredAttributes } from 'dashboard/composables/useConversationRequiredAttributes';
 
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
@@ -17,13 +18,16 @@ import {
 
 import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
+import ConversationResolveAttributesModal from 'dashboard/components-next/ConversationWorkflow/ConversationResolveAttributesModal.vue';
 
 const store = useStore();
 const getters = useStoreGetters();
 const { t } = useI18n();
+const { checkMissingAttributes } = useConversationRequiredAttributes();
 
 const arrowDownButtonRef = ref(null);
 const isLoading = ref(false);
+const resolveAttributesModalRef = ref(null);
 
 const [showActionsDropdown, toggleDropdown] = useToggle();
 const closeDropdown = () => toggleDropdown(false);
@@ -77,19 +81,36 @@ const openSnoozeModal = () => {
   ninja.open({ parent: 'snooze_conversation' });
 };
 
-const toggleStatus = (status, snoozedUntil) => {
+const toggleStatus = (status, snoozedUntil, customAttributes = null) => {
   closeDropdown();
   isLoading.value = true;
-  store
-    .dispatch('toggleStatus', {
-      conversationId: currentChat.value.id,
-      status,
-      snoozedUntil,
-    })
-    .then(() => {
-      useAlert(t('CONVERSATION.CHANGE_STATUS'));
-      isLoading.value = false;
-    });
+
+  const payload = {
+    conversationId: currentChat.value.id,
+    status,
+    snoozedUntil,
+  };
+
+  if (customAttributes) {
+    payload.customAttributes = customAttributes;
+  }
+
+  store.dispatch('toggleStatus', payload).then(() => {
+    useAlert(t('CONVERSATION.CHANGE_STATUS'));
+    isLoading.value = false;
+  });
+};
+
+const handleResolveWithAttributes = ({ attributes, context }) => {
+  if (context) {
+    const currentCustomAttributes = currentChat.value.custom_attributes || {};
+    const mergedAttributes = { ...currentCustomAttributes, ...attributes };
+    toggleStatus(
+      wootConstants.STATUS_TYPE.RESOLVED,
+      context.snoozedUntil,
+      mergedAttributes
+    );
+  }
 };
 
 const onCmdOpenConversation = () => {
@@ -97,7 +118,24 @@ const onCmdOpenConversation = () => {
 };
 
 const onCmdResolveConversation = () => {
-  toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+  const currentCustomAttributes = currentChat.value.custom_attributes || {};
+  const { hasMissing, missing } = checkMissingAttributes(
+    currentCustomAttributes
+  );
+
+  if (hasMissing) {
+    const conversationContext = {
+      id: currentChat.value.id,
+      snoozedUntil: null,
+    };
+    resolveAttributesModalRef.value?.open(
+      missing,
+      currentCustomAttributes,
+      conversationContext
+    );
+  } else {
+    toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+  }
 };
 
 const keyboardEvents = {
@@ -107,13 +145,13 @@ const keyboardEvents = {
   },
   'Alt+KeyE': {
     action: async () => {
-      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+      onCmdResolveConversation();
     },
   },
   '$mod+Alt+KeyE': {
     action: async event => {
       const { all, activeIndex, lastIndex } = getConversationParams();
-      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+      onCmdResolveConversation();
 
       if (activeIndex < lastIndex) {
         all[activeIndex + 1].click();
@@ -133,9 +171,9 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
 </script>
 
 <template>
-  <div class="relative flex items-center justify-end resolve-actions">
+  <div class="flex relative justify-end items-center resolve-actions">
     <ButtonGroup
-      class="rounded-lg shadow outline-1 outline flex-shrink-0"
+      class="flex-shrink-0 rounded-lg shadow outline-1 outline"
       :class="!showOpenButton ? 'outline-n-container' : 'outline-transparent'"
     >
       <Button
@@ -212,5 +250,9 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         </WootDropdownItem>
       </WootDropdownMenu>
     </div>
+    <ConversationResolveAttributesModal
+      ref="resolveAttributesModalRef"
+      @submit="handleResolveWithAttributes"
+    />
   </div>
 </template>

app/javascript/dashboard/components/copilot/CopilotContainer.vue

@@ -133,7 +133,7 @@ onMounted(() => {
   <div
     v-if="shouldShowCopilotPanel"
     v-on-click-outside="() => closeCopilotPanel()"
-    class="bg-n-background h-full overflow-hidden flex-col fixed top-0 ltr:right-0 rtl:left-0 z-40 w-full max-w-sm transition-transform duration-300 ease-in-out md:static md:w-[320px] md:min-w-[320px] ltr:border-l rtl:border-r border-n-weak 2xl:min-w-[360px] 2xl:w-[360px] shadow-lg md:shadow-none"
+    class="bg-n-surface-2 h-full overflow-hidden flex-col fixed top-0 ltr:right-0 rtl:left-0 z-40 w-full max-w-sm transition-transform duration-300 ease-in-out md:static md:w-[320px] md:min-w-[320px] ltr:border-l rtl:border-r border-n-weak 2xl:min-w-[360px] 2xl:w-[360px] shadow-lg md:shadow-none"
     :class="[
       {
         'md:flex': shouldShowCopilotPanel,

app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue

@@ -1,11 +1,14 @@
 <script setup>
-import { ref, watch } from 'vue';
+import { ref, computed, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
 import {
   getActiveDateRange,
   moveCalendarDate,
   DATE_RANGE_TYPES,
   CALENDAR_TYPES,
   CALENDAR_PERIODS,
+  isNavigableRange,
+  getRangeAtOffset,
 } from './helpers/DatePickerHelper';
 import {
   isValid,
@@ -13,14 +16,14 @@ import {
   subDays,
   startOfDay,
   endOfDay,
-  isBefore,
   subMonths,
   addMonths,
   isSameMonth,
   differenceInCalendarMonths,
+  differenceInCalendarWeeks,
   setMonth,
   setYear,
-  isAfter,
+  getWeek,
 } from 'date-fns';
 import { useAlert } from 'dashboard/composables';
 import DatePickerButton from './components/DatePickerButton.vue';
@@ -32,98 +35,187 @@ import CalendarWeek from './components/CalendarWeek.vue';
 import CalendarFooter from './components/CalendarFooter.vue';
 
 const emit = defineEmits(['dateRangeChanged']);
-const { LAST_7_DAYS, LAST_30_DAYS, CUSTOM_RANGE } = DATE_RANGE_TYPES;
+const { t } = useI18n();
+
+const dateRange = defineModel('dateRange', {
+  type: Array,
+  default: undefined,
+});
+
+const rangeType = defineModel('rangeType', {
+  type: String,
+  default: undefined,
+});
+const { LAST_7_DAYS, CUSTOM_RANGE } = DATE_RANGE_TYPES;
 const { START_CALENDAR, END_CALENDAR } = CALENDAR_TYPES;
 const { WEEK, MONTH, YEAR } = CALENDAR_PERIODS;
 
 const showDatePicker = ref(false);
 const calendarViews = ref({ start: WEEK, end: WEEK });
 const currentDate = ref(new Date());
-const selectedStartDate = ref(startOfDay(subDays(currentDate.value, 6))); // LAST_7_DAYS
-const selectedEndDate = ref(endOfDay(currentDate.value));
-// Setting the start and end calendar
-const startCurrentDate = ref(startOfDay(selectedStartDate.value));
+
+// Use dates from v-model if provided, otherwise default to last 7 days
+const selectedStartDate = ref(
+  dateRange.value?.[0]
+    ? startOfDay(dateRange.value[0])
+    : startOfDay(subDays(currentDate.value, 6)) // LAST_7_DAYS
+);
+const selectedEndDate = ref(
+  dateRange.value?.[1]
+    ? endOfDay(dateRange.value[1])
+    : endOfDay(currentDate.value)
+);
+// Calendar month positioning (left and right calendars)
+// These control which months are displayed in the dual calendar view
+const startCurrentDate = ref(startOfMonth(selectedStartDate.value));
 const endCurrentDate = ref(
   isSameMonth(selectedStartDate.value, selectedEndDate.value)
-    ? startOfMonth(addMonths(selectedEndDate.value, 1)) // Moves to the start of the next month if dates are in the same month (Mounted case LAST_7_DAYS)
-    : startOfMonth(selectedEndDate.value) // Always shows the month of the end date starting from the first (Mounted case LAST_7_DAYS)
+    ? startOfMonth(addMonths(selectedEndDate.value, 1)) // Same month: show next month on right (e.g., Jan 25-31 shows Jan + Feb)
+    : startOfMonth(selectedEndDate.value) // Different months: show end month on right (e.g., Dec 5 - Jan 3 shows Dec + Jan)
 );
 const selectingEndDate = ref(false);
-const selectedRange = ref(LAST_7_DAYS);
+const selectedRange = ref(rangeType.value || LAST_7_DAYS);
 const hoveredEndDate = ref(null);
+const monthOffset = ref(0);
+
+const showMonthNavigation = computed(() =>
+  isNavigableRange(selectedRange.value)
+);
+const canNavigateNext = computed(() => {
+  if (!isNavigableRange(selectedRange.value)) return false;
+  // Compare selected start to the current period's start to determine if we're in the past
+  const currentRange = getActiveDateRange(
+    selectedRange.value,
+    currentDate.value
+  );
+  return selectedStartDate.value < currentRange.start;
+});
+
+const navigationLabel = computed(() => {
+  const range = selectedRange.value;
+  if (range === DATE_RANGE_TYPES.MONTH_TO_DATE) {
+    return new Intl.DateTimeFormat(navigator.language, {
+      month: 'long',
+    }).format(selectedStartDate.value);
+  }
+  if (range === DATE_RANGE_TYPES.THIS_WEEK) {
+    const currentWeekRange = getActiveDateRange(range, currentDate.value);
+    const isCurrentWeek =
+      selectedStartDate.value.getTime() === currentWeekRange.start.getTime();
+    if (isCurrentWeek) return null;
+    const weekNumber = getWeek(selectedStartDate.value, { weekStartsOn: 1 });
+    return t('DATE_PICKER.WEEK_NUMBER', { weekNumber });
+  }
+  return null;
+});
 
 const manualStartDate = ref(selectedStartDate.value);
 const manualEndDate = ref(selectedEndDate.value);
 
-// Watcher will set the start and end dates based on the selected range
-watch(selectedRange, newRange => {
-  if (newRange !== CUSTOM_RANGE) {
-    // If selecting a range other than last 7 days or last 30 days, set the start and end dates to the selected start and end dates
-    // If selecting last 7 days or last 30 days is, set the start date to the selected start date
-    // and the end date to one month ahead of the start date if the start date and end date are in the same month
-    // Otherwise set the end date to the selected end date
-    const isLastSevenOrThirtyDays =
-      newRange === LAST_7_DAYS || newRange === LAST_30_DAYS;
-    startCurrentDate.value = selectedStartDate.value;
-    endCurrentDate.value =
-      isLastSevenOrThirtyDays &&
-      isSameMonth(selectedStartDate.value, selectedEndDate.value)
-        ? startOfMonth(addMonths(selectedStartDate.value, 1))
-        : selectedEndDate.value;
-    selectingEndDate.value = false;
-  } else if (!selectingEndDate.value) {
-    // If selecting a custom range and not selecting an end date, set the start date to the selected start date
-    startCurrentDate.value = startOfDay(currentDate.value);
-  }
-});
-
-// Watcher will set the input values based on the selected start and end dates
+// Watcher 1: Sync v-model props from parent component
+// Handles: URL params, parent component updates, rangeType changes
 watch(
-  [selectedStartDate, selectedEndDate],
-  ([newStart, newEnd]) => {
-    if (isValid(newStart)) {
-      manualStartDate.value = newStart;
-    } else {
-      manualStartDate.value = selectedStartDate.value;
+  [rangeType, dateRange],
+  ([newRangeType, newDateRange]) => {
+    if (newRangeType && newRangeType !== selectedRange.value) {
+      selectedRange.value = newRangeType;
+      monthOffset.value = 0;
+
+      // If rangeType changes without dateRange, recompute dates from the range
+      if (!newDateRange && newRangeType !== CUSTOM_RANGE) {
+        const activeDates = getActiveDateRange(newRangeType, currentDate.value);
+        if (activeDates) {
+          selectedStartDate.value = startOfDay(activeDates.start);
+          selectedEndDate.value = endOfDay(activeDates.end);
+        }
+      }
     }
 
-    if (isValid(newEnd)) {
-      manualEndDate.value = newEnd;
-    } else {
-      manualEndDate.value = selectedEndDate.value;
+    // When parent provides new dateRange (e.g., from URL params)
+    // Skip if navigating with arrows — offset controls dates in that case
+    if (newDateRange?.[0] && newDateRange?.[1] && monthOffset.value === 0) {
+      selectedStartDate.value = startOfDay(newDateRange[0]);
+      selectedEndDate.value = endOfDay(newDateRange[1]);
+
+      // Update calendar to show the months of the new date range
+      startCurrentDate.value = startOfMonth(newDateRange[0]);
+      endCurrentDate.value = isSameMonth(newDateRange[0], newDateRange[1])
+        ? startOfMonth(addMonths(newDateRange[1], 1))
+        : startOfMonth(newDateRange[1]);
+
+      // Recalculate offset so arrow navigation is relative to restored range
+      // TODO: When offset resolves to 0 (current period), the end date may be
+      // stale if the URL was saved on a previous day. "This month" / "This week"
+      // should show up-to-today dates for the current period. For now, the stale
+      // end date is shown until the user clicks an arrow or re-selects the range.
+      if (isNavigableRange(selectedRange.value)) {
+        const current = getActiveDateRange(
+          selectedRange.value,
+          currentDate.value
+        );
+        if (selectedRange.value === DATE_RANGE_TYPES.THIS_WEEK) {
+          monthOffset.value = differenceInCalendarWeeks(
+            newDateRange[0],
+            current.start,
+            { weekStartsOn: 1 }
+          );
+        } else {
+          monthOffset.value = differenceInCalendarMonths(
+            newDateRange[0],
+            current.start
+          );
+        }
+      }
     }
   },
   { immediate: true }
 );
 
-// Watcher to ensure dates are always in logical order
-// This watch is will ensure that the start date is always before the end date
+// Watcher 2: Keep manual input fields in sync with selected dates
+// Updates the input field values when dates change programmatically
 watch(
-  [startCurrentDate, endCurrentDate],
-  ([newStart, newEnd], [oldStart, oldEnd]) => {
-    const monthDifference = differenceInCalendarMonths(newEnd, newStart);
-
-    if (newStart !== oldStart) {
-      if (isAfter(newStart, newEnd) || monthDifference === 0) {
-        // Adjust the end date forward if the start date is adjusted and is after the end date or in the same month
-        endCurrentDate.value = addMonths(newStart, 1);
-      }
-    }
-    if (newEnd !== oldEnd) {
-      if (isBefore(newEnd, newStart) || monthDifference === 0) {
-        // Adjust the start date backward if the end date is adjusted and is before the start date or in the same month
-        startCurrentDate.value = subMonths(newEnd, 1);
-      }
-    }
+  [selectedStartDate, selectedEndDate],
+  ([newStart, newEnd]) => {
+    manualStartDate.value = isValid(newStart)
+      ? newStart
+      : selectedStartDate.value;
+    manualEndDate.value = isValid(newEnd) ? newEnd : selectedEndDate.value;
   },
-  { immediate: true, deep: true }
+  { immediate: true }
 );
 
 const setDateRange = range => {
   selectedRange.value = range.value;
+  monthOffset.value = 0;
   const { start, end } = getActiveDateRange(range.value, currentDate.value);
   selectedStartDate.value = start;
   selectedEndDate.value = end;
+
+  // Position calendar to show the months of the selected range
+  startCurrentDate.value = startOfMonth(start);
+  endCurrentDate.value = isSameMonth(start, end)
+    ? startOfMonth(addMonths(start, 1))
+    : startOfMonth(end);
+};
+
+const navigateMonth = direction => {
+  monthOffset.value += direction === 'prev' ? -1 : 1;
+  if (monthOffset.value > 0) monthOffset.value = 0;
+
+  const { start, end } = getRangeAtOffset(
+    selectedRange.value,
+    monthOffset.value,
+    currentDate.value
+  );
+  selectedStartDate.value = start;
+  selectedEndDate.value = end;
+
+  startCurrentDate.value = startOfMonth(start);
+  endCurrentDate.value = isSameMonth(start, end)
+    ? startOfMonth(addMonths(start, 1))
+    : startOfMonth(end);
+
+  emit('dateRangeChanged', [start, end, selectedRange.value]);
 };
 
 const moveCalendar = (calendar, direction, period = MONTH) => {
@@ -134,12 +226,27 @@ const moveCalendar = (calendar, direction, period = MONTH) => {
     direction,
     period
   );
-  startCurrentDate.value = start;
-  endCurrentDate.value = end;
+
+  // Prevent calendar months from overlapping
+  const monthDiff = differenceInCalendarMonths(end, start);
+  if (monthDiff === 0) {
+    // If they would be the same month, adjust the other calendar
+    if (calendar === START_CALENDAR) {
+      endCurrentDate.value = addMonths(start, 1);
+      startCurrentDate.value = start;
+    } else {
+      startCurrentDate.value = subMonths(end, 1);
+      endCurrentDate.value = end;
+    }
+  } else {
+    startCurrentDate.value = start;
+    endCurrentDate.value = end;
+  }
 };
 
 const selectDate = day => {
   selectedRange.value = CUSTOM_RANGE;
+  monthOffset.value = 0;
   if (!selectingEndDate.value || day < selectedStartDate.value) {
     selectedStartDate.value = day;
     selectedEndDate.value = null;
@@ -175,10 +282,10 @@ const openCalendar = (index, calendarType, period = MONTH) => {
 const updateManualInput = (newDate, calendarType) => {
   if (calendarType === START_CALENDAR) {
     selectedStartDate.value = newDate;
-    startCurrentDate.value = newDate;
+    startCurrentDate.value = startOfMonth(newDate);
   } else {
     selectedEndDate.value = newDate;
-    endCurrentDate.value = newDate;
+    endCurrentDate.value = startOfMonth(newDate);
   }
   selectingEndDate.value = false;
 };
@@ -188,13 +295,22 @@ const handleManualInputError = message => {
 };
 
 const resetDatePicker = () => {
-  startCurrentDate.value = startOfDay(currentDate.value); // Resets to today at start of the day
-  endCurrentDate.value = addMonths(startOfDay(currentDate.value), 1); // Resets to one month ahead
-  selectedStartDate.value = startOfDay(subDays(currentDate.value, 6));
-  selectedEndDate.value = endOfDay(currentDate.value);
+  // Calculate Last 7 days from today
+  const startDate = startOfDay(subDays(currentDate.value, 6));
+  const endDate = endOfDay(currentDate.value);
+
+  selectedStartDate.value = startDate;
+  selectedEndDate.value = endDate;
+
+  // Position calendar to show the months of Last 7 days
+  // Example: If today is Feb 5, Last 7 days = Jan 30 - Feb 5, so show Jan + Feb
+  startCurrentDate.value = startOfMonth(startDate);
+  endCurrentDate.value = isSameMonth(startDate, endDate)
+    ? startOfMonth(addMonths(startDate, 1))
+    : startOfMonth(endDate);
   selectingEndDate.value = false;
   selectedRange.value = LAST_7_DAYS;
-  // Reset view modes if they are being used to toggle between different calendar views
+  monthOffset.value = 0;
   calendarViews.value = { start: WEEK, end: WEEK };
 };
 
@@ -203,22 +319,58 @@ const emitDateRange = () => {
     useAlert('Please select a valid time range');
   } else {
     showDatePicker.value = false;
-    emit('dateRangeChanged', [selectedStartDate.value, selectedEndDate.value]);
+    emit('dateRangeChanged', [
+      selectedStartDate.value,
+      selectedEndDate.value,
+      selectedRange.value,
+    ]);
+  }
+};
+
+// Called when picker opens - positions calendar to show selected date range
+// Fixes issue where calendar showed wrong months when loaded from URL params
+const initializeCalendarMonths = () => {
+  if (selectedStartDate.value && selectedEndDate.value) {
+    startCurrentDate.value = startOfMonth(selectedStartDate.value);
+    endCurrentDate.value = isSameMonth(
+      selectedStartDate.value,
+      selectedEndDate.value
+    )
+      ? startOfMonth(addMonths(selectedEndDate.value, 1))
+      : startOfMonth(selectedEndDate.value);
+  }
+};
+
+const toggleDatePicker = () => {
+  showDatePicker.value = !showDatePicker.value;
+  if (showDatePicker.value) initializeCalendarMonths();
+};
+
+const closeDatePicker = () => {
+  if (isValid(selectedStartDate.value) && isValid(selectedEndDate.value)) {
+    emitDateRange();
+  } else {
+    showDatePicker.value = false;
   }
 };
 </script>
 
 <template>
-  <div class="relative font-inter">
+  <div class="relative flex-shrink-0 font-inter">
     <DatePickerButton
       :selected-start-date="selectedStartDate"
       :selected-end-date="selectedEndDate"
       :selected-range="selectedRange"
-      @open="showDatePicker = !showDatePicker"
+      :show-month-navigation="showMonthNavigation"
+      :can-navigate-next="canNavigateNext"
+      :navigation-label="navigationLabel"
+      @open="toggleDatePicker"
+      @navigate-month="navigateMonth"
     />
     <div
       v-if="showDatePicker"
-      class="flex absolute top-9 ltr:left-0 rtl:right-0 z-30 shadow-md select-none w-[880px] h-[490px] rounded-2xl bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container"
+      v-on-clickaway="closeDatePicker"
+      class="flex absolute top-9 ltr:left-0 rtl:right-0 z-30 shadow-md select-none w-[880px] rounded-2xl bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container"
     >
       <CalendarDateRange
         :selected-range="selectedRange"

app/javascript/dashboard/components/ui/DatePicker/components/CalendarAction.vue

@@ -46,13 +46,13 @@ const onClickSetView = (type, mode) => {
       xs
       icon="i-lucide-chevron-left"
       class="rtl:rotate-180"
-      @click="onClickPrev(calendarType)"
+      @click.stop="onClickPrev(calendarType)"
     />
     <div class="flex items-center gap-1">
       <button
         v-if="firstButtonLabel"
         class="p-0 text-sm font-medium text-center text-n-slate-12 hover:text-n-brand"
-        @click="onClickSetView(calendarType, viewMode)"
+        @click.stop="onClickSetView(calendarType, viewMode)"
       >
         {{ firstButtonLabel }}
       </button>
@@ -60,7 +60,7 @@ const onClickSetView = (type, mode) => {
         v-if="buttonLabel"
         class="p-0 text-sm font-medium text-center text-n-slate-12"
         :class="{ 'hover:text-n-brand': viewMode }"
-        @click="onClickSetView(calendarType, YEAR)"
+        @click.stop="onClickSetView(calendarType, YEAR)"
       >
         {{ buttonLabel }}
       </button>
@@ -71,7 +71,7 @@ const onClickSetView = (type, mode) => {
       xs
       icon="i-lucide-chevron-right"
       class="rtl:rotate-180"
-      @click="onClickNext(calendarType)"
+      @click.stop="onClickNext(calendarType)"
     />
   </div>
 </template>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarDateRange.vue

@@ -18,24 +18,25 @@ const setDateRange = range => {
 <template>
   <div class="w-[200px] flex flex-col items-start">
     <h4
-      class="w-full px-5 py-4 text-sm font-medium capitalize text-start text-n-slate-12"
+      class="w-full px-5 py-4 text-xs font-bold capitalize text-start text-n-slate-10"
     >
       {{ $t('DATE_PICKER.DATE_RANGE_OPTIONS.TITLE') }}
     </h4>
     <div class="flex flex-col items-start w-full">
-      <button
-        v-for="range in dateRanges"
-        :key="range.label"
-        class="w-full px-5 py-3 text-sm font-medium truncate border-none rounded-none text-start hover:bg-n-alpha-2 dark:hover:bg-n-solid-3"
-        :class="
-          range.value === selectedRange
-            ? 'text-n-slate-12 bg-n-alpha-1 dark:bg-n-solid-active'
-            : 'text-n-slate-12'
-        "
-        @click="setDateRange(range)"
-      >
-        {{ $t(range.label) }}
-      </button>
+      <template v-for="range in dateRanges" :key="range.label">
+        <div v-if="range.separator" class="w-full border-t border-n-strong" />
+        <button
+          class="w-full px-5 py-3 text-sm font-medium truncate border-none rounded-none text-start hover:bg-n-alpha-2 dark:hover:bg-n-solid-3"
+          :class="
+            range.value === selectedRange
+              ? 'text-n-slate-12 bg-n-alpha-1 dark:bg-n-solid-active'
+              : 'text-n-slate-12'
+          "
+          @click="setDateRange(range)"
+        >
+          {{ $t(range.label) }}
+        </button>
+      </template>
     </div>
   </div>
 </template>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarFooter.vue

@@ -23,7 +23,6 @@ const onClickApply = () => {
     />
     <NextButton
       sm
-      ghost
       :label="$t('DATE_PICKER.APPLY_BUTTON')"
       @click="onClickApply"
     />

app/javascript/dashboard/components/ui/DatePicker/components/CalendarMonth.vue

@@ -78,7 +78,7 @@ const selectMonth = index => {
           'hover:bg-n-alpha-2 dark:hover:bg-n-solid-3':
             index !== activeMonthIndex,
         }"
-        @click="selectMonth(index)"
+        @click.stop="selectMonth(index)"
       >
         {{ month }}
       </button>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarWeek.vue

@@ -116,7 +116,7 @@ const dayClasses = day => ({
     (isInRange(day) || isHoveringInRange(day)) &&
     !isSelectedStartOrEndDate(day) &&
     isInCurrentMonth(day),
-  'outline outline-1 outline-n-blue-8 -outline-offset-1 !text-n-blue-text':
+  'outline outline-1 outline-n-blue-8 -outline-offset-1 !text-n-blue-11':
     isToday(props.currentDate, day) && !isSelectedStartOrEndDate(day),
 });
 </script>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarYear.vue

@@ -77,7 +77,7 @@ const selectYear = year => {
           'bg-n-brand text-white hover:bg-n-blue-10': year === activeYear,
           'hover:bg-n-alpha-2 dark:hover:bg-n-solid-3': year !== activeYear,
         }"
-        @click="selectYear(year)"
+        @click.stop="selectYear(year)"
       >
         {{ year }}
       </button>

app/javascript/dashboard/components/ui/DatePicker/components/DatePickerButton.vue

@@ -2,6 +2,8 @@
 import { computed } from 'vue';
 import { dateRanges } from '../helpers/DatePickerHelper';
 import { format, isSameYear, isValid } from 'date-fns';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 const props = defineProps({
   selectedStartDate: Date,
@@ -10,9 +12,21 @@ const props = defineProps({
     type: String,
     default: '',
   },
+  showMonthNavigation: {
+    type: Boolean,
+    default: false,
+  },
+  canNavigateNext: {
+    type: Boolean,
+    default: false,
+  },
+  navigationLabel: {
+    type: String,
+    default: null,
+  },
 });
 
-const emit = defineEmits(['open']);
+const emit = defineEmits(['open', 'navigateMonth']);
 
 const formatDateRange = computed(() => {
   const startDate = props.selectedStartDate;
@@ -22,19 +36,15 @@ const formatDateRange = computed(() => {
     return 'Select a date range';
   }
 
-  const formatString = isSameYear(startDate, endDate)
-    ? 'MMM d' // Same year: "Apr 1"
-    : 'MMM d yyyy'; // Different years: "Apr 1 2025"
+  const crossesYears = !isSameYear(startDate, endDate);
 
-  if (isSameYear(startDate, new Date()) && isSameYear(endDate, new Date())) {
-    // Both dates are in the current year
-    return `${format(startDate, 'MMM d')} - ${format(endDate, 'MMM d')}`;
+  // Always show years when crossing year boundaries
+  if (crossesYears) {
+    return `${format(startDate, 'MMM d, yyyy')} - ${format(endDate, 'MMM d, yyyy')}`;
   }
-  // At least one date is not in the current year
-  return `${format(startDate, formatString)} - ${format(
-    endDate,
-    formatString
-  )}`;
+
+  // For same year, always show the year for clarity
+  return `${format(startDate, 'MMM d')} - ${format(endDate, 'MMM d, yyyy')}`;
 });
 
 const activeDateRange = computed(
@@ -47,17 +57,46 @@ const openDatePicker = () => {
 </script>
 
 <template>
-  <button
-    class="inline-flex relative items-center rounded-lg gap-2 py-1.5 px-3 h-8 bg-n-alpha-2 hover:bg-n-alpha-1 active:bg-n-alpha-1"
-    @click="openDatePicker"
-  >
-    <fluent-icon class="text-n-slate-12" icon="calendar" size="16" />
-    <span class="text-sm font-medium text-n-slate-12">
-      {{ $t(activeDateRange) }}
-    </span>
-    <span class="text-sm font-medium text-n-slate-11">
-      {{ formatDateRange }}
-    </span>
-    <fluent-icon class="text-n-slate-12" icon="chevron-down" size="14" />
-  </button>
+  <div class="inline-flex items-center gap-1">
+    <button
+      class="inline-flex relative items-center rounded-lg gap-2 py-1.5 px-3 h-8 bg-n-alpha-2 hover:bg-n-alpha-1 active:bg-n-alpha-1 flex-shrink-0"
+      @click="openDatePicker"
+    >
+      <Icon
+        icon="i-lucide-calendar-range"
+        class="text-n-slate-11 size-3.5 flex-shrink-0"
+      />
+      <span class="text-sm font-medium text-n-slate-12 truncate">
+        {{ navigationLabel || $t(activeDateRange) }}
+      </span>
+      <span class="text-sm font-medium text-n-slate-11 truncate">
+        {{ formatDateRange }}
+      </span>
+      <Icon
+        icon="i-lucide-chevron-down"
+        class="text-n-slate-12 size-4 flex-shrink-0"
+      />
+    </button>
+    <NextButton
+      v-if="showMonthNavigation"
+      v-tooltip.top="$t('DATE_PICKER.PREVIOUS_PERIOD')"
+      slate
+      faded
+      sm
+      icon="i-lucide-chevron-left"
+      class="rtl:rotate-180"
+      @click="emit('navigateMonth', 'prev')"
+    />
+    <NextButton
+      v-if="showMonthNavigation"
+      v-tooltip.top="$t('DATE_PICKER.NEXT_PERIOD')"
+      slate
+      faded
+      sm
+      icon="i-lucide-chevron-right"
+      class="rtl:rotate-180"
+      :disabled="!canNavigateNext"
+      @click="emit('navigateMonth', 'next')"
+    />
+  </div>
 </template>

app/javascript/dashboard/components/ui/DatePicker/helpers/DatePickerHelper.js

@@ -10,6 +10,8 @@ import {
   isSameMonth,
   format,
   startOfWeek,
+  endOfWeek,
+  addWeeks,
   addDays,
   eachDayOfInterval,
   endOfMonth,
@@ -34,13 +36,27 @@ export const dateRanges = [
   {
     label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_3_MONTHS',
     value: 'last3months',
+    separator: true,
   },
   {
     label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_6_MONTHS',
     value: 'last6months',
   },
   { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_YEAR', value: 'lastYear' },
-  { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.CUSTOM_RANGE', value: 'custom' },
+  {
+    label: 'DATE_PICKER.DATE_RANGE_OPTIONS.THIS_WEEK',
+    value: 'thisWeek',
+    separator: true,
+  },
+  {
+    label: 'DATE_PICKER.DATE_RANGE_OPTIONS.MONTH_TO_DATE',
+    value: 'monthToDate',
+  },
+  {
+    label: 'DATE_PICKER.DATE_RANGE_OPTIONS.CUSTOM_RANGE',
+    value: 'custom',
+    separator: true,
+  },
 ];
 
 export const DATE_RANGE_TYPES = {
@@ -49,6 +65,8 @@ export const DATE_RANGE_TYPES = {
   LAST_3_MONTHS: 'last3months',
   LAST_6_MONTHS: 'last6months',
   LAST_YEAR: 'lastYear',
+  THIS_WEEK: 'thisWeek',
+  MONTH_TO_DATE: 'monthToDate',
   CUSTOM_RANGE: 'custom',
 };
 
@@ -210,6 +228,14 @@ export const getActiveDateRange = (range, currentDate) => {
       start: startOfDay(subMonths(currentDate, 12)),
       end: endOfDay(currentDate),
     }),
+    thisWeek: () => ({
+      start: startOfDay(startOfWeek(currentDate, { weekStartsOn: 1 })),
+      end: endOfDay(currentDate),
+    }),
+    monthToDate: () => ({
+      start: startOfDay(startOfMonth(currentDate)),
+      end: endOfDay(currentDate),
+    }),
     custom: () => ({ start: currentDate, end: currentDate }),
   };
 
@@ -217,3 +243,48 @@ export const getActiveDateRange = (range, currentDate) => {
     ranges[range] || (() => ({ start: currentDate, end: currentDate }))
   )();
 };
+
+export const isNavigableRange = rangeType =>
+  rangeType === DATE_RANGE_TYPES.MONTH_TO_DATE ||
+  rangeType === DATE_RANGE_TYPES.THIS_WEEK;
+
+const WEEK_START = 1; // Monday
+
+const getWeekRangeAtOffset = (offset, currentDate) => {
+  if (offset === 0) {
+    return {
+      start: startOfDay(startOfWeek(currentDate, { weekStartsOn: WEEK_START })),
+      end: endOfDay(currentDate),
+    };
+  }
+  const targetWeek = addWeeks(currentDate, offset);
+  return {
+    start: startOfDay(startOfWeek(targetWeek, { weekStartsOn: WEEK_START })),
+    end: endOfDay(endOfWeek(targetWeek, { weekStartsOn: WEEK_START })),
+  };
+};
+
+const getMonthRangeAtOffset = (offset, currentDate) => {
+  if (offset === 0) {
+    return {
+      start: startOfDay(startOfMonth(currentDate)),
+      end: endOfDay(currentDate),
+    };
+  }
+  const targetMonth = addMonths(currentDate, offset);
+  return {
+    start: startOfDay(startOfMonth(targetMonth)),
+    end: endOfDay(endOfMonth(targetMonth)),
+  };
+};
+
+export const getRangeAtOffset = (
+  rangeType,
+  offset,
+  currentDate = new Date()
+) => {
+  if (rangeType === DATE_RANGE_TYPES.THIS_WEEK) {
+    return getWeekRangeAtOffset(offset, currentDate);
+  }
+  return getMonthRangeAtOffset(offset, currentDate);
+};

app/javascript/dashboard/components/ui/Dropdown/DropdownSearch.vue

@@ -34,8 +34,8 @@ const value = defineModel({
       <input
         v-model="value"
         :placeholder="inputPlaceholder"
-        type="text"
-        class="w-full mb-0 text-sm !outline-0 bg-transparent text-n-slate-12 placeholder:text-n-slate-10 reset-base"
+        type="search"
+        class="w-full mb-0 text-sm !outline-0 !outline-none bg-transparent text-n-slate-12 placeholder:text-n-slate-10 reset-base"
       />
     </div>
     <!-- Clear filter button -->