feat(ee): Add article translation via LLM in help center (#14136)

Adds the ability to translate help center articles to other languages using Captain's LLM infrastructure. Translated articles are created as drafts linked to the source article.

Fixes
https://linear.app/chatwoot/issue/CW-6901/translate-article-to-another-language

**How to test**

1. Navigate to Help Center → Articles for a portal with multiple locales
2. Click the three-dot menu on any article → "Translate"
3. Select a target language and category → click Translate
4. Switch to the target locale — the translated article appears as a
draft
5. Try translating the same article again — a warning shows the existing
translation with a link to open it in a new tab
6. Click "Overwrite and translate" to replace the existing translation


https://github.com/user-attachments/assets/1d2e991b-f0ac-403a-bcc1-2181b5731ea4
This commit is contained in:
Pranav
2026-04-24 08:51:26 -07:00
committed by GitHub
parent 4959a1ff1e
commit 751c28d94d
17 changed files with 939 additions and 5 deletions
@@ -9,6 +9,9 @@ import {
ARTICLE_STATUSES,
} from 'dashboard/helper/portalHelper';
import { useMapGetter } from 'dashboard/composables/store.js';
import { useConfig } from 'dashboard/composables/useConfig';
import { FEATURE_FLAGS } from 'dashboard/featureFlags';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import CardLayout from 'dashboard/components-next/CardLayout.vue';
import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
@@ -52,6 +55,21 @@ const { t } = useI18n();
const [showActionsDropdown, toggleDropdown] = useToggle();
const currentAccountId = useMapGetter('getCurrentAccountId');
const isFeatureEnabledonAccount = useMapGetter(
'accounts/isFeatureEnabledonAccount'
);
const { isEnterprise } = useConfig();
const isTranslationAvailable = computed(
() =>
isEnterprise &&
isFeatureEnabledonAccount.value(
currentAccountId.value,
FEATURE_FLAGS.CAPTAIN_TASKS
)
);
const articleMenuItems = computed(() => {
const commonItems = Object.entries(ARTICLE_MENU_ITEMS).reduce(
(acc, [key, item]) => {
@@ -64,7 +82,9 @@ const articleMenuItems = computed(() => {
const statusItems = (
ARTICLE_MENU_OPTIONS[props.status] ||
ARTICLE_MENU_OPTIONS[ARTICLE_STATUSES.PUBLISHED]
).map(key => commonItems[key]);
)
.filter(key => key !== 'translate' || isTranslationAvailable.value)
.map(key => commonItems[key]);
return [...statusItems, commonItems.delete];
});