feat: migrate dyte integration to cloudflare realtimekit (#14752)

Dyte is sunsetting its existing infrastructure after the Cloudflare
acquisition, so this migrates Chatwoot’s video call integration to
Cloudflare RealtimeKit.

The integration now uses Cloudflare Account ID, RealtimeKit App ID, and
a Cloudflare API token with Realtime Admin permissions. Meeting creation
and participant token generation now call Cloudflare’s RealtimeKit APIs,
while the existing Chatwoot call experience remains unchanged for agents
and customers.

This also adds setup-time credential validation, so admins get clearer
errors when the API token is invalid, the Cloudflare account or
permissions are incorrect, or the RealtimeKit App ID does not belong to
the selected account.

Fixes
https://linear.app/chatwoot/issue/PLA-176/migrate-dyte-integration-to-cloudflare-realtimekit

**How to test**

1. Go to Settings → Integrations → Cloudflare RealtimeKit.
2. Add a Cloudflare Account ID, RealtimeKit App ID, and API token with
Realtime Admin permissions.
3. Confirm the integration saves successfully with valid credentials.
4. Try invalid credentials and confirm the error identifies whether the
token, account/permissions, or app ID is wrong.
5. Start a video call from a conversation and confirm the RealtimeKit
meeting opens.

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Sony Mathew <sony@chatwoot.com>
This commit is contained in:
Muhsin Keloth
2026-06-24 11:04:08 +04:00
committed by GitHub
co-authored by Muhsin Sony Mathew
parent e8edc9ebf5
commit 74db16158d
20 changed files with 833 additions and 58 deletions
@@ -15,6 +15,8 @@ RSpec.describe 'Dyte Integration API', type: :request do
let(:unauthorized_agent) { create(:user, account: account, role: :agent) }
before do
allow(Integrations::Cloudflare::RealtimeKitCredentialsValidator).to receive(:validate)
.and_return(Integrations::Cloudflare::RealtimeKitCredentialsValidator::Result.new(true, nil))
create(:integrations_hook, :dyte, account: account)
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
@@ -39,7 +41,7 @@ RSpec.describe 'Dyte Integration API', type: :request do
context 'when it is an agent with inbox access and the Dyte API is a success' do
before do
stub_request(:post, 'https://api.dyte.io/v2/meetings')
stub_request(:post, 'https://api.cloudflare.com/client/v4/accounts/account_id/realtime/kit/app_id/meetings')
.to_return(
status: 200,
body: { success: true, data: { id: 'meeting_id' } }.to_json,
@@ -62,7 +64,7 @@ RSpec.describe 'Dyte Integration API', type: :request do
context 'when it is an agent with inbox access and the Dyte API is errored' do
before do
stub_request(:post, 'https://api.dyte.io/v2/meetings')
stub_request(:post, 'https://api.cloudflare.com/client/v4/accounts/account_id/realtime/kit/app_id/meetings')
.to_return(
status: 422,
body: { success: false, data: { message: 'Title is required' } }.to_json,
@@ -112,15 +114,15 @@ RSpec.describe 'Dyte Integration API', type: :request do
context 'when it is an agent with inbox access and message_type is integrations' do
before do
stub_request(:post, 'https://api.dyte.io/v2/meetings/m_id/participants')
stub_request(:post, 'https://api.cloudflare.com/client/v4/accounts/account_id/realtime/kit/app_id/meetings/m_id/participants')
.to_return(
status: 200,
body: { success: true, data: { id: 'random_uuid', auth_token: 'json-web-token' } }.to_json,
body: { success: true, data: { id: 'random_uuid', token: 'json-web-token' } }.to_json,
headers: headers
)
end
it 'returns auth_token' do
it 'returns token' do
post add_participant_to_meeting_api_v1_account_integrations_dyte_url(account),
params: { message_id: integration_message.id },
headers: agent.create_new_auth_token,
@@ -129,7 +131,7 @@ RSpec.describe 'Dyte Integration API', type: :request do
response_body = response.parsed_body
expect(response_body).to eq(
{
'id' => 'random_uuid', 'auth_token' => 'json-web-token'
'id' => 'random_uuid', 'token' => 'json-web-token'
}
)
end
@@ -38,6 +38,19 @@ RSpec.describe 'Integration Hooks API', type: :request do
data = response.parsed_body
expect(data['app_id']).to eq params[:app_id]
end
it 'validates Cloudflare RealtimeKit credentials before creating the hook' do
allow(Integrations::Cloudflare::RealtimeKitCredentialsValidator).to receive(:validate)
.and_return(Integrations::Cloudflare::RealtimeKitCredentialsValidator::Result.new(false, :invalid_api_token))
post api_v1_account_integrations_hooks_url(account_id: account.id),
params: { app_id: 'dyte', settings: { account_id: 'bad', app_id: 'bad', api_token: 'bad' } },
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unprocessable_entity)
expect(response.parsed_body['message']).to include(I18n.t('errors.cloudflare.realtimekit.invalid_api_token'))
end
end
end
@@ -16,6 +16,8 @@ RSpec.describe '/api/v1/widget/integrations/dyte', type: :request do
end
before do
allow(Integrations::Cloudflare::RealtimeKitCredentialsValidator).to receive(:validate)
.and_return(Integrations::Cloudflare::RealtimeKitCredentialsValidator::Result.new(true, nil))
create(:integrations_hook, :dyte, account: account)
end
@@ -46,15 +48,15 @@ RSpec.describe '/api/v1/widget/integrations/dyte', type: :request do
context 'when message is an integration message' do
before do
stub_request(:post, 'https://api.dyte.io/v2/meetings/m_id/participants')
stub_request(:post, 'https://api.cloudflare.com/client/v4/accounts/account_id/realtime/kit/app_id/meetings/m_id/participants')
.to_return(
status: 200,
body: { success: true, data: { id: 'random_uuid', auth_token: 'json-web-token' } }.to_json,
body: { success: true, data: { id: 'random_uuid', token: 'json-web-token' } }.to_json,
headers: { 'Content-Type' => 'application/json' }
)
end
it 'returns auth_token' do
it 'returns token' do
post add_participant_to_meeting_api_v1_widget_integrations_dyte_url,
headers: { 'X-Auth-Token' => token },
params: { website_token: web_widget.website_token, message_id: integration_message.id },
@@ -64,7 +66,7 @@ RSpec.describe '/api/v1/widget/integrations/dyte', type: :request do
response_body = response.parsed_body
expect(response_body).to eq(
{
'id' => 'random_uuid', 'auth_token' => 'json-web-token'
'id' => 'random_uuid', 'token' => 'json-web-token'
}
)
end