Merge branch 'develop' into feat/voice-channel

# Conflicts:
#	db/schema.rb

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -65,7 +65,7 @@ watch(() => props.messages.length, scrollToBottom);
           class="max-w-[80%] rounded-lg p-3 text-sm"
           :class="getMessageStyle(message.sender)"
         >
-          <div v-html="formatMessage(message.content)" />
+          <div class="break-words" v-html="formatMessage(message.content)" />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue

@@ -214,7 +214,7 @@ watch(
           v-model="state.instructions"
           :placeholder="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.PLACEHOLDER')"
           :message="formErrors.instructions"
-          :max-length="2000"
+          :max-length="20000"
           :message-type="formErrors.instructions ? 'error' : 'info'"
         />
 

app/javascript/dashboard/components-next/copilot/Copilot.vue

@@ -1,5 +1,6 @@
 <script setup>
 import { nextTick, ref, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
 import { useTrack } from 'dashboard/composables';
 import { COPILOT_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
@@ -39,6 +40,8 @@ const props = defineProps({
 
 const emit = defineEmits(['sendMessage', 'reset', 'setAssistant']);
 
+const { t } = useI18n();
+
 const COPILOT_USER_ROLES = ['assistant', 'system'];
 
 const sendMessage = message => {
@@ -47,7 +50,7 @@ const sendMessage = message => {
 };
 
 const useSuggestion = opt => {
-  emit('sendMessage', opt.prompt);
+  emit('sendMessage', t(opt.prompt));
   useTrack(COPILOT_EVENTS.SEND_SUGGESTED);
 };
 
@@ -66,16 +69,16 @@ const scrollToBottom = async () => {
 
 const promptOptions = [
   {
-    label: 'Summarize this conversation',
-    prompt: `Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent`,
+    label: 'CAPTAIN.COPILOT.PROMPTS.SUMMARIZE.LABEL',
+    prompt: 'CAPTAIN.COPILOT.PROMPTS.SUMMARIZE.CONTENT',
   },
   {
-    label: 'Suggest an answer',
-    prompt: `Analyze the customer’s inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information.`,
+    label: 'CAPTAIN.COPILOT.PROMPTS.SUGGEST.LABEL',
+    prompt: 'CAPTAIN.COPILOT.PROMPTS.SUGGEST.CONTENT',
   },
   {
-    label: 'Rate this conversation',
-    prompt: `Review the conversation to see how well it meets the customer’s needs. Share a rating out of 5 based on tone, clarity, and effectiveness.`,
+    label: 'CAPTAIN.COPILOT.PROMPTS.RATE.LABEL',
+    prompt: 'CAPTAIN.COPILOT.PROMPTS.RATE.CONTENT',
   },
 ];
 
@@ -89,7 +92,7 @@ watch(
 </script>
 
 <template>
-  <div class="flex flex-col h-full text-sm leading-6 tracking-tight">
+  <div class="flex flex-col h-full text-sm leading-6 tracking-tight w-full">
     <div ref="chatContainer" class="flex-1 px-4 py-4 space-y-6 overflow-y-auto">
       <template v-for="message in messages" :key="message.id">
         <CopilotAgentMessage
@@ -121,7 +124,7 @@ watch(
           class="px-2 py-1 rounded-md border border-n-weak bg-n-slate-2 text-n-slate-11 flex items-center gap-1"
           @click="() => useSuggestion(prompt)"
         >
-          <span>{{ prompt.label }}</span>
+          <span>{{ t(prompt.label) }}</span>
           <Icon icon="i-lucide-chevron-right" />
         </button>
       </div>

app/javascript/dashboard/components-next/input/DurationInput.vue

@@ -0,0 +1,66 @@
+<script setup>
+import { computed, ref } from 'vue';
+import Input from './Input.vue';
+import { useI18n } from 'vue-i18n';
+
+const props = defineProps({
+  min: { type: Number, default: 0 },
+  max: { type: Number, default: Infinity },
+  disabled: { type: Boolean, default: false },
+});
+
+const { t } = useI18n();
+const duration = defineModel('modelValue', { type: Number, default: null });
+
+const UNIT_TYPES = {
+  MINUTES: 'minutes',
+  HOURS: 'hours',
+  DAYS: 'days',
+};
+const unit = ref(UNIT_TYPES.MINUTES);
+
+const transformedValue = computed({
+  get() {
+    if (unit.value === UNIT_TYPES.MINUTES) return duration.value;
+    if (unit.value === UNIT_TYPES.HOURS) return Math.floor(duration.value / 60);
+    if (unit.value === UNIT_TYPES.DAYS)
+      return Math.floor(duration.value / 24 / 60);
+
+    return 0;
+  },
+  set(newValue) {
+    let minuteValue;
+    if (unit.value === UNIT_TYPES.MINUTES) {
+      minuteValue = Math.floor(newValue);
+    } else if (unit.value === UNIT_TYPES.HOURS) {
+      minuteValue = Math.floor(newValue * 60);
+    } else if (unit.value === UNIT_TYPES.DAYS) {
+      minuteValue = Math.floor(newValue * 24 * 60);
+    }
+
+    duration.value = Math.min(Math.max(minuteValue, props.min), props.max);
+  },
+});
+</script>
+
+<template>
+  <Input
+    v-model="transformedValue"
+    type="number"
+    autocomplete="off"
+    :disabled="disabled"
+    :placeholder="t('DURATION_INPUT.PLACEHOLDER')"
+    class="flex-grow w-full disabled:"
+  />
+  <select
+    v-model="unit"
+    :disabled="disabled"
+    class="mb-0 text-sm disabled:outline-n-weak disabled:opacity-40"
+  >
+    <option :value="UNIT_TYPES.MINUTES">
+      {{ t('DURATION_INPUT.MINUTES') }}
+    </option>
+    <option :value="UNIT_TYPES.HOURS">{{ t('DURATION_INPUT.HOURS') }}</option>
+    <option :value="UNIT_TYPES.DAYS">{{ t('DURATION_INPUT.DAYS') }}</option>
+  </select>
+</template>

app/javascript/dashboard/components-next/message/Message.vue

@@ -118,7 +118,7 @@ const props = defineProps({
   },
   conversationId: { type: Number, required: true },
   createdAt: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
-  currentUserId: { type: Number, required: true },
+  currentUserId: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
   groupWithNext: { type: Boolean, default: false },
   inboxId: { type: Number, default: null }, // eslint-disable-line vue/no-unused-properties
   inboxSupportsReplyTo: { type: Object, default: () => ({}) },
@@ -174,7 +174,10 @@ const variant = computed(() => {
   return variants[props.messageType] || MESSAGE_VARIANTS.USER;
 });
 
-const isMyMessage = computed(() => {
+const isBotOrAgentMessage = computed(() => {
+  if (props.messageType === MESSAGE_TYPES.ACTIVITY) {
+    return false;
+  }
   // if an outgoing message is still processing, then it's definitely a
   // message sent by the current user
   if (
@@ -187,13 +190,10 @@ const isMyMessage = computed(() => {
   const senderType = props.senderType ?? props.sender?.type;
 
   if (!senderType || !senderId) {
-    return false;
+    return true;
   }
 
-  return (
-    senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase() &&
-    props.currentUserId === senderId
-  );
+  return senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase();
 });
 
 /**
@@ -201,7 +201,7 @@ const isMyMessage = computed(() => {
  * @returns {import('vue').ComputedRef<'left'|'right'|'center'>} The computed orientation
  */
 const orientation = computed(() => {
-  if (isMyMessage.value) {
+  if (isBotOrAgentMessage.value) {
     return ORIENTATION.RIGHT;
   }
 
@@ -222,8 +222,8 @@ const flexOrientationClass = computed(() => {
 
 const gridClass = computed(() => {
   const map = {
-    [ORIENTATION.LEFT]: 'grid grid-cols-[24px_1fr]',
-    [ORIENTATION.RIGHT]: 'grid grid-cols-1fr',
+    [ORIENTATION.LEFT]: 'grid grid-cols-1fr',
+    [ORIENTATION.RIGHT]: 'grid grid-cols-[1fr_24px]',
   };
 
   return map[orientation.value];
@@ -232,13 +232,13 @@ const gridClass = computed(() => {
 const gridTemplate = computed(() => {
   const map = {
     [ORIENTATION.LEFT]: `
-      "avatar bubble"
-      "spacer meta"
-    `,
-    [ORIENTATION.RIGHT]: `
       "bubble"
       "meta"
     `,
+    [ORIENTATION.RIGHT]: `
+      "bubble avatar"
+      "meta spacer"
+    `,
   };
 
   return map[orientation.value];
@@ -252,7 +252,7 @@ const shouldGroupWithNext = computed(() => {
 
 const shouldShowAvatar = computed(() => {
   if (props.messageType === MESSAGE_TYPES.ACTIVITY) return false;
-  if (orientation.value === ORIENTATION.RIGHT) return false;
+  if (orientation.value === ORIENTATION.LEFT) return false;
 
   return true;
 });
@@ -404,23 +404,29 @@ function handleReplyTo() {
 }
 
 const avatarInfo = computed(() => {
-  if (!props.sender || props.sender.type === SENDER_TYPES.AGENT_BOT) {
+  // If no sender, return bot info
+  if (!props.sender) {
     return {
       name: t('CONVERSATION.BOT'),
       src: '',
     };
   }
 
-  if (props.sender) {
+  const { sender } = props;
+  const { name, type, avatarUrl, thumbnail } = sender || {};
+
+  // If sender type is agent bot, use avatarUrl
+  if (type === SENDER_TYPES.AGENT_BOT) {
     return {
-      name: props.sender.name,
-      src: props.sender?.thumbnail,
+      name: name ?? '',
+      src: avatarUrl ?? '',
     };
   }
 
+  // For all other senders, use thumbnail
   return {
-    name: '',
-    src: '',
+    name: name ?? '',
+    src: thumbnail ?? '',
   };
 });
 
@@ -448,7 +454,7 @@ provideMessageContext({
   isPrivate: computed(() => props.private),
   variant,
   orientation,
-  isMyMessage,
+  isBotOrAgentMessage,
   shouldGroupWithNext,
 });
 </script>
@@ -480,14 +486,14 @@ provideMessageContext({
           'w-full': variant === MESSAGE_VARIANTS.EMAIL,
         },
       ]"
-      class="gap-x-3"
+      class="gap-x-2"
       :style="{
         gridTemplateAreas: gridTemplate,
       }"
     >
       <div
         v-if="!shouldGroupWithNext && shouldShowAvatar"
-        v-tooltip.right-end="avatarTooltip"
+        v-tooltip.left-end="avatarTooltip"
         class="[grid-area:avatar] flex items-end"
       >
         <Avatar v-bind="avatarInfo" :size="24" />
@@ -495,7 +501,8 @@ provideMessageContext({
       <div
         class="[grid-area:bubble] flex"
         :class="{
-          'ltr:pl-9 rtl:pl-0 justify-end': orientation === ORIENTATION.RIGHT,
+          'ltr:pl-8 rtl:pr-8 justify-end': orientation === ORIENTATION.RIGHT,
+          'ltr:pr-8 rtl:pl-8': orientation === ORIENTATION.LEFT,
           'min-w-0': variant === MESSAGE_VARIANTS.EMAIL,
           'min-w-0 max-w-full': componentToRender === VoiceCallBubble,
         }"

app/javascript/dashboard/components-next/message/bubbles/Activity.vue

@@ -14,7 +14,7 @@ const readableTime = computed(() =>
 <template>
   <BaseBubble
     v-tooltip.top="readableTime"
-    class="px-2 py-0.5 !rounded-full flex min-w-0 items-center gap-2"
+    class="px-3 py-1 !rounded-xl flex min-w-0 items-center gap-2"
     data-bubble-name="activity"
   >
     <span v-dompurify-html="content" :title="content" />

app/javascript/dashboard/components-next/message/provider.js

@@ -98,7 +98,7 @@ const MessageControl = Symbol('MessageControl');
  * @property {import('vue').Ref<Sender|null>} [sender=null] - The sender information
  * @property {import('vue').ComputedRef<MessageOrientation>} orientation - The visual variant of the message
  * @property {import('vue').ComputedRef<MessageVariant>} variant - The visual variant of the message
- * @property {import('vue').ComputedRef<boolean>} isMyMessage - Does the message belong to the current user
+ * @property {import('vue').ComputedRef<boolean>} isBotOrAgentMessage - Does the message belong to the current user
  * @property {import('vue').ComputedRef<boolean>} isPrivate - Proxy computed value for private
  * @property {import('vue').ComputedRef<boolean>} shouldGroupWithNext - Should group with the next message or not, it is differnt from groupWithNext, this has a bypass for a failed message
  */

app/javascript/dashboard/components-next/selectmenu/SelectMenu.vue

@@ -15,6 +15,13 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  subMenuPosition: {
+    type: String,
+    default: 'right',
+    validator: value => {
+      return ['right', 'left', 'bottom'].includes(value);
+    },
+  },
 });
 
 const emit = defineEmits(['update:modelValue']);
@@ -44,14 +51,21 @@ const handleSelect = value => {
       trailing-icon
       color="slate"
       variant="faded"
-      class="!w-fit"
+      class="!w-fit max-w-40"
       :class="{ 'dark:!bg-n-alpha-2 !bg-n-slate-9/20': isOpen }"
       :label="labelValue"
       @click="toggleMenu"
     />
     <div
       v-if="isOpen"
-      class="absolute ltr:left-full rtl:right-full select-none max-w-48 ltr:ml-1 rtl:mr-1 flex flex-col gap-1 bg-n-alpha-3 backdrop-blur-[100px] p-1 top-0 shadow-lg rounded-lg border border-n-weak"
+      class="absolute select-none max-w-64 flex flex-col gap-1 bg-n-alpha-3 backdrop-blur-[100px] p-1 top-0 shadow-lg z-40 rounded-lg border border-n-weak dark:border-n-strong/50"
+      :class="{
+        'ltr:left-full rtl:right-full ltr:ml-1 rtl:mr-1':
+          subMenuPosition === 'right',
+        'ltr:right-full rtl:left-full ltr:mr-1 rtl:ml-1':
+          subMenuPosition === 'left',
+        'top-full mt-1 ltr:right-0 rtl:left-0': subMenuPosition === 'bottom',
+      }"
     >
       <Button
         v-for="option in options"

app/javascript/dashboard/components-next/switch/Switch.vue

@@ -27,10 +27,10 @@ const updateValue = () => {
   >
     <span class="sr-only">{{ t('SWITCH.TOGGLE') }}</span>
     <span
-      class="absolute top-[0.07rem] left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-in-out"
+      class="absolute top-0.5 left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-in-out"
       :class="
         modelValue
-          ? 'translate-x-2.5 bg-white'
+          ? 'translate-x-3 bg-white'
           : 'translate-x-0 bg-white dark:bg-n-black'
       "
     />

app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

@@ -1,93 +1,129 @@
-<script>
-import wootConstants from 'dashboard/constants/globals';
-import { mapGetters } from 'vuex';
-import FilterItem from './FilterItem.vue';
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
 import { useUISettings } from 'dashboard/composables/useUISettings';
+import { useMapGetter, useStore } from 'dashboard/composables/store.js';
+import wootConstants from 'dashboard/constants/globals';
+import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 
-const CHAT_STATUS_FILTER_ITEMS = Object.freeze([
-  'open',
-  'resolved',
-  'pending',
-  'snoozed',
-  'all',
-]);
+defineProps({
+  isOnExpandedLayout: {
+    type: Boolean,
+    required: true,
+  },
+});
 
-const SORT_ORDER_ITEMS = Object.freeze([
-  'last_activity_at_asc',
-  'last_activity_at_desc',
-  'created_at_desc',
-  'created_at_asc',
-  'priority_desc',
-  'priority_asc',
-  'waiting_since_asc',
-  'waiting_since_desc',
-]);
+const emit = defineEmits(['changeFilter']);
 
-export default {
-  components: {
-    FilterItem,
-    NextButton,
-  },
-  props: {
-    isOnExpandedLayout: {
-      type: Boolean,
-      required: true,
-    },
-  },
-  emits: ['changeFilter'],
-  setup() {
-    const { updateUISettings } = useUISettings();
+const store = useStore();
+const { t } = useI18n();
 
-    return {
-      updateUISettings,
-    };
+const { updateUISettings } = useUISettings();
+
+const chatStatusFilter = useMapGetter('getChatStatusFilter');
+const chatSortFilter = useMapGetter('getChatSortFilter');
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+
+const currentStatusFilter = computed(() => {
+  return chatStatusFilter.value || wootConstants.STATUS_TYPE.OPEN;
+});
+
+const currentSortBy = computed(() => {
+  return (
+    chatSortFilter.value || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC
+  );
+});
+
+const chatStatusOptions = [
+  {
+    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.open.TEXT'),
+    value: 'open',
   },
-  data() {
-    return {
-      showActionsDropdown: false,
-      chatStatusItems: CHAT_STATUS_FILTER_ITEMS,
-      chatSortItems: SORT_ORDER_ITEMS,
-    };
+  {
+    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.resolved.TEXT'),
+    value: 'resolved',
   },
-  computed: {
-    ...mapGetters({
-      chatStatusFilter: 'getChatStatusFilter',
-      chatSortFilter: 'getChatSortFilter',
-    }),
-    chatStatus() {
-      return this.chatStatusFilter || wootConstants.STATUS_TYPE.OPEN;
-    },
-    sortFilter() {
-      return (
-        this.chatSortFilter || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC
-      );
-    },
+  {
+    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.pending.TEXT'),
+    value: 'pending',
   },
-  methods: {
-    onTabChange(value) {
-      this.$emit('changeFilter', value);
-      this.closeDropdown();
-    },
-    toggleDropdown() {
-      this.showActionsDropdown = !this.showActionsDropdown;
-    },
-    closeDropdown() {
-      this.showActionsDropdown = false;
-    },
-    onChangeFilter(value, type) {
-      this.$emit('changeFilter', value, type);
-      this.saveSelectedFilter(type, value);
-    },
-    saveSelectedFilter(type, value) {
-      this.updateUISettings({
-        conversations_filter_by: {
-          status: type === 'status' ? value : this.chatStatus,
-          order_by: type === 'sort' ? value : this.sortFilter,
-        },
-      });
-    },
+  {
+    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.snoozed.TEXT'),
+    value: 'snoozed',
   },
+  {
+    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.all.TEXT'),
+    value: 'all',
+  },
+];
+
+const chatSortOptions = [
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.last_activity_at_asc.TEXT'),
+    value: 'last_activity_at_asc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.last_activity_at_desc.TEXT'),
+    value: 'last_activity_at_desc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.created_at_desc.TEXT'),
+    value: 'created_at_desc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.created_at_asc.TEXT'),
+    value: 'created_at_asc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_desc.TEXT'),
+    value: 'priority_desc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_asc.TEXT'),
+    value: 'priority_asc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.waiting_since_asc.TEXT'),
+    value: 'waiting_since_asc',
+  },
+  {
+    label: t('CHAT_LIST.SORT_ORDER_ITEMS.waiting_since_desc.TEXT'),
+    value: 'waiting_since_desc',
+  },
+];
+
+const activeChatStatusLabel = computed(
+  () =>
+    chatStatusOptions.find(m => m.value === chatStatusFilter.value)?.label || ''
+);
+
+const activeChatSortLabel = computed(
+  () => chatSortOptions.find(m => m.value === chatSortFilter.value)?.label || ''
+);
+
+const saveSelectedFilter = (type, value) => {
+  updateUISettings({
+    conversations_filter_by: {
+      status: type === 'status' ? value : currentStatusFilter.value,
+      order_by: type === 'sort' ? value : currentSortBy.value,
+    },
+  });
+};
+
+const handleStatusChange = value => {
+  emit('changeFilter', value, 'status');
+  store.dispatch('setChatStatusFilter', value);
+  saveSelectedFilter('status', value);
+};
+
+const handleSortChange = value => {
+  emit('changeFilter', value, 'sort');
+  store.dispatch('setChatSortFilter', value);
+  saveSelectedFilter('sort', value);
 };
 </script>
 
@@ -99,39 +135,39 @@ export default {
       slate
       faded
       xs
-      @click="toggleDropdown"
+      @click="toggleDropdown()"
     />
     <div
       v-if="showActionsDropdown"
-      v-on-clickaway="closeDropdown"
-      class="mt-1 dropdown-pane dropdown-pane--open !w-52 !p-4 top-6 border !border-n-weak dark:!border-n-weak !bg-n-alpha-3 dark:!bg-n-alpha-3 backdrop-blur-[100px]"
+      v-on-click-outside="() => toggleDropdown()"
+      class="mt-1 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4 absolute z-40 top-full"
       :class="{
         'ltr:left-0 rtl:right-0': !isOnExpandedLayout,
         'ltr:right-0 rtl:left-0': isOnExpandedLayout,
       }"
     >
-      <div class="flex items-center justify-between last:mt-4">
-        <span class="text-xs font-medium text-n-slate-12">{{
-          $t('CHAT_LIST.CHAT_SORT.STATUS')
-        }}</span>
-        <FilterItem
-          type="status"
-          :selected-value="chatStatus"
-          :items="chatStatusItems"
-          path-prefix="CHAT_LIST.CHAT_STATUS_FILTER_ITEMS"
-          @on-change-filter="onChangeFilter"
+      <div class="flex items-center justify-between last:mt-4 gap-2">
+        <span class="text-sm truncate text-n-slate-12">
+          {{ $t('CHAT_LIST.CHAT_SORT.STATUS') }}
+        </span>
+        <SelectMenu
+          :model-value="chatStatusFilter"
+          :options="chatStatusOptions"
+          :label="activeChatStatusLabel"
+          :sub-menu-position="isOnExpandedLayout ? 'left' : 'right'"
+          @update:model-value="handleStatusChange"
         />
       </div>
-      <div class="flex items-center justify-between last:mt-4">
-        <span class="text-xs font-medium text-n-slate-12">{{
-          $t('CHAT_LIST.CHAT_SORT.ORDER_BY')
-        }}</span>
-        <FilterItem
-          type="sort"
-          :selected-value="sortFilter"
-          :items="chatSortItems"
-          path-prefix="CHAT_LIST.SORT_ORDER_ITEMS"
-          @on-change-filter="onChangeFilter"
+      <div class="flex items-center justify-between last:mt-4 gap-2">
+        <span class="text-sm truncate text-n-slate-12">
+          {{ $t('CHAT_LIST.CHAT_SORT.ORDER_BY') }}
+        </span>
+        <SelectMenu
+          :model-value="chatSortFilter"
+          :options="chatSortOptions"
+          :label="activeChatSortLabel"
+          :sub-menu-position="isOnExpandedLayout ? 'left' : 'right'"
+          @update:model-value="handleSortChange"
         />
       </div>
     </div>

app/javascript/dashboard/composables/useAccount.js

@@ -1,6 +1,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
-import { useMapGetter } from './store';
+import { useMapGetter, useStore } from './store';
 
 /**
  * Composable for account-related operations.
@@ -12,6 +12,7 @@ export function useAccount() {
    * @type {import('vue').ComputedRef<number>}
    */
   const route = useRoute();
+  const store = useStore();
   const getAccountFn = useMapGetter('accounts/getAccount');
   const isOnChatwootCloud = useMapGetter('globalConfig/isOnChatwootCloud');
   const isFeatureEnabledonAccount = useMapGetter(
@@ -44,6 +45,12 @@ export function useAccount() {
     };
   };
 
+  const updateAccount = async data => {
+    await store.dispatch('accounts/update', {
+      ...data,
+    });
+  };
+
   return {
     accountId,
     route,
@@ -52,5 +59,6 @@ export function useAccount() {
     accountScopedRoute,
     isCloudFeatureEnabled,
     isOnChatwootCloud,
+    updateAccount,
   };
 }

app/javascript/dashboard/i18n/locale/am/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ar/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "اعرف المزيد",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "معرف الحساب",
         "NOTE": "هذا المعرف مطلوب إذا كنت بصدد بناء تكامل على API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "اسم الحساب",
         "PLACEHOLDER": "اسم الحساب الخاص بك",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "عدد الأيام للتذكرة التي يجب أن يتم حلها تلقائياً إذا لم يكن هناك أي نشاط",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "الرجاء إدخال مدة صالحة للحل تلقائي (حد أدنى 1 يوم والحد الأقصى 999 يوما)"
+        "ERROR": "الرجاء إدخال مدة صالحة للحل تلقائي (حد أدنى 1 يوم والحد الأقصى 999 يوما)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "الاستمرار في المحادثة عبر رسائل البريد الإلكتروني مفعّل لحسابك.",

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "أنت",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "أنت",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "الاسم",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "الوصف",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/az/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/az/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/bg/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Име",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Описание",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ca/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Aprèn més",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID del compte",
         "NOTE": "Aquest identificador és necessari si esteu creant una integració basada en API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Nom del compte",
         "PLACEHOLDER": "El nom del vostre compte",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "El nombre de dies després que un ticket es resolgui automàticament si no hi ha activitat",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Introduïu una durada de resolució automàtica vàlida (mínim 1 dia i màxim 999 dies)"
+        "ERROR": "Introduïu una durada de resolució automàtica vàlida (mínim 1 dia i màxim 999 dies)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "La continuïtat de converses amb correus electrònics està habilitada per al vostre compte.",

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Tu",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Tu",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nom",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Descripció",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/cs/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Název účtu",
         "PLACEHOLDER": "Název vašeho účtu",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Počet dnů, po kterých by měl být ticket automaticky vyřešen při žádné aktivitě",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "E-mailová konverzace je u vašeho účtu povolena.",

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Vy",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Vy",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Název",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/da/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Lær mere",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/da/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Konto SID",
         "NOTE": "Dette ID er påkrævet, hvis du bygger en API-baseret integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Kontonavn",
         "PLACEHOLDER": "Dit kontonavn",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Antal dage efter en ticket skal løses automatisk, hvis der ikke er nogen aktivitet",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 dag og maksimum 999 dage)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 dag og maksimum 999 dage)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Samtale kontinuitet med e-mails er aktiveret for din konto.",

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Dig",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Dig",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Navn",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Beskrivelse",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/de/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Mehr erfahren",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "Diese ID ist erforderlich, wenn Sie eine API-basierte Integration erstellen"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Kontobezeichnung",
         "PLACEHOLDER": "Ihr Kontoname",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Anzahl der Tage, nach denen ein Ticket automatisch geschlossen wird, wenn keine Aktivität erfolgt",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Bitte geben Sie eine gültige Dauer für die automatische Auflösung ein (mindestens 1Tag und maximal 999Tage)"
+        "ERROR": "Bitte geben Sie eine gültige Dauer für die automatische Auflösung ein (mindestens 1Tag und maximal 999Tage)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Konversationskontinuität mit E-Mails ist für Ihr Konto aktiviert.",

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Sie",
       "USE": "Verwenden",
       "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Assistent auswählen"
+      "SELECT_ASSISTANT": "Assistent auswählen",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Sie",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Beschreibung",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/el/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Μάθετε περισσότερα",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/el/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID Λογαριασμού",
         "NOTE": "Αυτό το ID απαιτείται αν δημιουργείτε μια ενσωμάτωση βασισμένη στο API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Ονομασία Λογαριασμού",
         "PLACEHOLDER": "Η ονομασία του Λογαριασμού σας",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Αριθμός ημερών μετά τις οποίες η συνομιλία θα επιλύεται αυτόματα, αν δεν υπάρχει δραστηριότητα",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διάρκεια αυτόματης επίλυσης (ελάχιστο 1 ημέρα και μέγιστο 999 ημέρες)"
+        "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διάρκεια αυτόματης επίλυσης (ελάχιστο 1 ημέρα και μέγιστο 999 ημέρες)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Η συνέχεια της συνομιλίας με emails έχει ενεργοποιηθεί για τον λογαριασμό.",

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Όνομα",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Περιγραφή",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/en/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/en/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -64,10 +68,23 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
+      "AUTO_RESOLVE_IGNORE_WAITING": {
+        "LABEL": "Exclude unattended conversations",
+        "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+      },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -41,7 +41,9 @@
             "MESSAGE_UPDATED": "Message updated",
             "WEBWIDGET_TRIGGERED": "Live chat widget opened by the user",
             "CONTACT_CREATED": "Contact created",
-            "CONTACT_UPDATED": "Contact updated"
+            "CONTACT_UPDATED": "Contact updated",
+            "CONVERSATION_TYPING_ON": "Conversation Typing On",
+            "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
         "END_POINT": {
@@ -331,7 +333,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -389,15 +405,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/es/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Más información",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/es/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID de Cuenta",
         "NOTE": "Este ID es necesario si estás construyendo una integración basada en API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Nombre de cuenta",
         "PLACEHOLDER": "Tu nombre de cuenta",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Número de días después de que un ticket se resuelva automáticamente si no hay actividad",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Por favor introduzca una duración válida de resolución automática (mínimo 1 día y máximo 999 días)"
+        "ERROR": "Por favor introduzca una duración válida de resolución automática (mínimo 1 día y máximo 999 días)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Continuidad de la conversación con emails está habilitada para su cuenta.",

app/javascript/dashboard/i18n/locale/es/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Tú",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Tú",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nombre",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Descripción",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/fa/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "بیشتر بدانید",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/fa/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "شناسه حساب‌کاربری",
         "NOTE": "اگر شما در حال ساخت یک یکپارچه‌سازی مبتنی بر API هستید، این شناسه مورد نیاز است"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "نام حساب‌کاربری",
         "PLACEHOLDER": "نام حساب‌کاربری شما",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "تعداد روزهایی که اگر فعالیتی وجود نداشته باشد، گفتگو به صورت خودکار بسته شود",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "۳۰",
-        "ERROR": "لطفا یک مدت زمان حل خودکار معبر (بین حداقل 1 روز تا حداکثر 999 روز) وارد کنید"
+        "ERROR": "لطفا یک مدت زمان حل خودکار معبر (بین حداقل 1 روز تا حداکثر 999 روز) وارد کنید",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "تداوم مکالمه با ایمیل برای حساب شما فعال است.",

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "شما",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "شما",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "نام",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "توضیحات",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/fi/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/fi/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Tilin nimi",
         "PLACEHOLDER": "Tilisi nimi",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Kuinka monen päivän jälkeen tukipyyntö suljetaan automaattisesti, mikäli sillä ei ole toimintaa",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Keskustelun jatkuvuus sähköpostin kautta on käytössä tililläsi.",

app/javascript/dashboard/i18n/locale/fi/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Sinä",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Sinä",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nimi",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Kuvaus",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/fr/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "En savoir plus",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/fr/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID de compte",
         "NOTE": "Cet identifiant est requis si vous construisez une intégration basée sur l'API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Nom du compte",
         "PLACEHOLDER": "Votre nom de compte",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Nombre de jours après qu'un ticket soit automatiquement résolu s'il n'y a pas d'activité",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Veuillez entrer une durée de résolution automatique valide (minimum 1 jour et maximum 999 jours)"
+        "ERROR": "Veuillez entrer une durée de résolution automatique valide (minimum 1 jour et maximum 999 jours)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "La continuité des conversations avec les courriels est activée pour votre compte.",

app/javascript/dashboard/i18n/locale/fr/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Vous",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Vous",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nom",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/he/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "למד עוד",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/he/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "מזהה חשבון",
         "NOTE": "מזהה זה נדרש אם אתה בונה אינטגרציה מבוססת API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "שם החשבון",
         "PLACEHOLDER": "שם החשבון שלך",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "מספר הימים לאחר כרטיס אמור להיפתר אוטומטית אם אין פעילות",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "אנא הזן משך פתרון אוטומטי חוקי (מינימום יום אחד ומקסימום 999 ימים)"
+        "ERROR": "אנא הזן משך פתרון אוטומטי חוקי (מינימום יום אחד ומקסימום 999 ימים)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "רציפות השיחה עם הודעות אימייל מופעלת עבור החשבון שלך.",

app/javascript/dashboard/i18n/locale/he/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "שם",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "תיאור",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/hi/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/hi/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/hi/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/hr/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/hr/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/hr/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Vi",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Vi",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Ime",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/hu/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Tudj meg többet",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/hu/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Fiók Azonosító",
         "NOTE": "Ez a személyazonosság akkor használható, ha API-alapú integrációt építesz"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Fióknév",
         "PLACEHOLDER": "A fiókneved",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "A napok száma, mely után a ticketek automatikusan megoldódnak, ha nincs aktivitás",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Kérjük helyes auto feloldási időszakot adj meg (minimum 1 nap, maximum 999 nap)"
+        "ERROR": "Kérjük helyes auto feloldási időszakot adj meg (minimum 1 nap, maximum 999 nap)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "A beszélgetésfolytonosság e-maillel már elérhető a fiókodban.",

app/javascript/dashboard/i18n/locale/hu/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Ön",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Ön",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Név",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Leírás",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/hy/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/hy/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/hy/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/id/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Pelajari lebih lanjut",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/id/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID Akun",
         "NOTE": "ID ini diperlukan jika Anda membangun integrasi berbasis API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Nama Akun",
         "PLACEHOLDER": "Nama akun Anda",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Jumlah hari setelah tiket harus diselesaikan secara otomatis jika tidak ada aktivitas",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Harap masukkan durasi penyelesaian otomatis yang valid (minimal 1 hari dan maksimal 999 hari)"
+        "ERROR": "Harap masukkan durasi penyelesaian otomatis yang valid (minimal 1 hari dan maksimal 999 hari)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Kelanjutan percakapan dengan email diaktifkan untuk akun Anda.",

app/javascript/dashboard/i18n/locale/id/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Anda",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Anda",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nama",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Deskripsi",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/is/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Læra meira",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/is/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Númer aðgangs",
         "NOTE": "Þetta auðkenni er nauðsynlegt ef þú ert að byggja upp API byggða samþættingu"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Aðgangsnafn",
         "PLACEHOLDER": "Þitt aðgangsnafn",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Fjöldi daga eftir miða ætti að leysast sjálfkrafa ef engin virkni er",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Vinsamlega sláðu inn gilda lengd sjálfvirkrar úrlausnar (lágmark 1 dagur og hámark 999 dagar)"
+        "ERROR": "Vinsamlega sláðu inn gilda lengd sjálfvirkrar úrlausnar (lágmark 1 dagur og hámark 999 dagar)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Samfellu samtals með tölvupósti er virkjuð fyrir reikninginn þinn.",

app/javascript/dashboard/i18n/locale/is/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nafn",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/it/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Scopri di più",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/it/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "ID Account",
         "NOTE": "Questo ID è richiesto se si sta costruendo un'integrazione basata su API"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Nome account",
         "PLACEHOLDER": "Nome del tuo account",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Numero di giorni dopo che un ticket dovrebbe risolvere automaticamente se non c'è attività",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Inserisci una durata di risoluzione automatica valida (minimo 1 giorno e massimo 999 giorni)"
+        "ERROR": "Inserisci una durata di risoluzione automatica valida (minimo 1 giorno e massimo 999 giorni)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "La continuità della conversazione con le email è abilitata per il tuo account.",

app/javascript/dashboard/i18n/locale/it/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nome",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Descrizione",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ja/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "詳細を見る",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ja/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "アカウントID",
         "NOTE": "APIベースの統合を構築する場合に必要なIDです"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "アカウント名",
         "PLACEHOLDER": "あなたのアカウント名",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "アクティビティがない場合にチケットを自動解決するまでの日数",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "有効な自動解決期間を入力してください（最小1日、最大999日）"
+        "ERROR": "有効な自動解決期間を入力してください（最小1日、最大999日）",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "あなたのアカウントでは、メールでの会話が継続可能です。",

app/javascript/dashboard/i18n/locale/ja/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "あなた",
       "USE": "これを使用",
       "RESET": "リセット",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "あなた",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "名前",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "説明",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "製品名",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "製品名が必要です"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ka/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ka/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/ka/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Name",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ko/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ko/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "계정 이름",
         "PLACEHOLDER": "당신의 계정 이름",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "활동이 없는 경우 티켓이 자동으로 해결되는 일 수",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "계정에 대해 이메일을 통한 대화 연속성이 활성화되었습니다.",

app/javascript/dashboard/i18n/locale/ko/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "나",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "나",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "이름",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "내용",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/lt/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Sužinoti daugiau",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/lt/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Paskyros ID",
         "NOTE": "Šis ID reikalingas, jei kuriate API pagrįstą integraciją"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Paskyros vardas",
         "PLACEHOLDER": "Tavo paskyros vardas",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Dienų skaičius, po kurio bilietas turi būti automatiškai uždarytas, jei nėra jokios veiklos",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Įveskite tinkamą automatinio išsprendimo trukmę (mažiausiai 1 diena ir daugiausia 999 dienos)"
+        "ERROR": "Įveskite tinkamą automatinio išsprendimo trukmę (mažiausiai 1 diena ir daugiausia 999 dienos)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Jūsų paskyroje leistas pokalbių tęstinumas su el. laiškais.",

app/javascript/dashboard/i18n/locale/lt/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Jūs",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Jūs",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Vardas",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Aprašymas",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/lv/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Uzzināt vairāk",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/lv/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Konta ID",
         "NOTE": "Šis ID ir nepieciešams, ja veidojat uz API balstītu integrāciju"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Konta nosaukums",
         "PLACEHOLDER": "Jūsu konta nosaukums",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Dienu skaits pēc kā biļetei ir automātiski jāatrisinās, ja nenotiek nekādas darbības",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Lūdzu, ievadiet derīgu automātiskās atrisināšanas ilgumu (vismaz 1 diena un ne vairāk kā 999 dienas)"
+        "ERROR": "Lūdzu, ievadiet derīgu automātiskās atrisināšanas ilgumu (vismaz 1 diena un ne vairāk kā 999 dienas)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Jūsu kontam ir iespējota sarunu nepārtrauktība ar e-pastiem.",

app/javascript/dashboard/i18n/locale/lv/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "Jūs",
       "USE": "Izmantot šo",
       "RESET": "Atiestatīt",
-      "SELECT_ASSISTANT": "Izvēlēties Asistentu"
+      "SELECT_ASSISTANT": "Izvēlēties Asistentu",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "Jūs",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nosaukums",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Apraksts",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Produkta Nosaukums",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "Nepieciešams produkta nosaukums"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ml/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ml/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "അക്കൗണ്ടിന്റെ പേര്",
         "PLACEHOLDER": "നിങ്ങളുടെ അക്കൗണ്ടിന്റെ പേര്",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "പ്രവർത്തനമൊന്നുമില്ലെങ്കിൽ ടിക്കറ്റിന് ശേഷമുള്ള ദിവസങ്ങളുടെ എണ്ണം യാന്ത്രികമായി പരിഹരിക്കേണ്ടതാണ്",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "നിങ്ങളുടെ അക്കൗണ്ടിനായി ഇമെയിലുകളുമായുള്ള സംഭാഷണ തുടർച്ച പ്രവർത്തനക്ഷമമാക്കി.",

app/javascript/dashboard/i18n/locale/ml/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "പേര്",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "വിവരണം",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ms/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ms/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",

app/javascript/dashboard/i18n/locale/ms/integrations.json

@@ -334,7 +334,21 @@
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Select Assistant",
+      "PROMPTS": {
+        "SUMMARIZE": {
+          "LABEL": "Summarize this conversation",
+          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+        },
+        "SUGGEST": {
+          "LABEL": "Suggest an answer",
+          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+        },
+        "RATE": {
+          "LABEL": "Rate this conversation",
+          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+        }
+      }
     },
     "PLAYGROUND": {
       "USER": "You",
@@ -392,15 +406,18 @@
         },
         "NAME": {
           "LABEL": "Nama",
-          "PLACEHOLDER": "Enter assistant name"
+          "PLACEHOLDER": "Enter assistant name",
+          "ERROR": "The name is required"
         },
         "DESCRIPTION": {
           "LABEL": "Description",
-          "PLACEHOLDER": "Enter assistant description"
+          "PLACEHOLDER": "Enter assistant description",
+          "ERROR": "The description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name"
+          "PLACEHOLDER": "Enter product name",
+          "ERROR": "The product name is required"
         },
         "WELCOME_MESSAGE": {
           "LABEL": "Welcome Message",

app/javascript/dashboard/i18n/locale/ne/components.json

@@ -43,5 +43,11 @@
   "FEATURE_SPOTLIGHT": {
     "LEARN_MORE": "Learn more",
     "WATCH_VIDEO": "Watch video"
+  },
+  "DURATION_INPUT": {
+    "MINUTES": "Minutes",
+    "HOURS": "Hours",
+    "DAYS": "Days",
+    "PLACEHOLDER": "Enter duration"
   }
 }

app/javascript/dashboard/i18n/locale/ne/generalSettings.json

@@ -44,6 +44,10 @@
         "TITLE": "Account ID",
         "NOTE": "This ID is required if you are building an API based integration"
       },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically end the conversation after a certain period. Set the duration and customize the message to the user below."
+      },
       "NAME": {
         "LABEL": "Account name",
         "PLACEHOLDER": "Your account name",
@@ -65,9 +69,18 @@
         "ERROR": ""
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Number of days after a ticket should auto resolve if there is no activity",
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Update Auto-resolve",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",