diff --git a/app/javascript/dashboard/components-next/message/Message.vue b/app/javascript/dashboard/components-next/message/Message.vue
index 75219bfd7..d9f38d699 100644
--- a/app/javascript/dashboard/components-next/message/Message.vue
+++ b/app/javascript/dashboard/components-next/message/Message.vue
@@ -22,6 +22,7 @@ import InstagramStoryBubble from './bubbles/InstagramStory.vue';
 import AttachmentsBubble from './bubbles/Attachments.vue';
 import EmailBubble from './bubbles/Email/Index.vue';
 import LocationBubble from './bubbles/Location.vue';
+import UnsupportedBubble from './bubbles/Unsupported.vue';
 
 import MessageError from './MessageError.vue';
 import MessageMeta from './MessageMeta.vue';
@@ -150,6 +151,8 @@ const variant = computed(() => {
     }
   }
   if (props.status === MESSAGE_STATUS.FAILED) return MESSAGE_VARIANTS.ERROR;
+  if (props.contentAttributes.isUnsupported)
+    return MESSAGE_VARIANTS.UNSUPPORTED;
 
   const variants = {
     [MESSAGE_TYPES.INCOMING]: MESSAGE_VARIANTS.USER,
@@ -240,6 +243,10 @@ const componentToRender = computed(() => {
     if (emailInboxTypes.includes(props.messageType)) return EmailBubble;
   }
 
+  if (props.contentAttributes.isUnsupported) {
+    return UnsupportedBubble;
+  }
+
   if (props.contentAttributes.imageType === 'story_mention') {
     return InstagramStoryBubble;
   }
diff --git a/app/javascript/dashboard/components-next/message/bubbles/Base.vue b/app/javascript/dashboard/components-next/message/bubbles/Base.vue
index e5bd64c5d..ee8faf71d 100644
--- a/app/javascript/dashboard/components-next/message/bubbles/Base.vue
+++ b/app/javascript/dashboard/components-next/message/bubbles/Base.vue
@@ -20,6 +20,8 @@ const varaintBaseMap = {
   [MESSAGE_VARIANTS.TEMPLATE]: 'bg-n-solid-iris text-n-slate-12',
   [MESSAGE_VARIANTS.ERROR]: 'bg-n-ruby-4 text-n-ruby-12',
   [MESSAGE_VARIANTS.EMAIL]: 'bg-n-alpha-2 w-full',
+  [MESSAGE_VARIANTS.UNSUPPORTED]:
+    'bg-n-solid-amber/70 border border-dashed border-n-amber-12 text-n-amber-12',
 };
 
 const orientationMap = {
diff --git a/app/javascript/dashboard/components-next/message/bubbles/Unsupported.vue b/app/javascript/dashboard/components-next/message/bubbles/Unsupported.vue
new file mode 100644
index 000000000..775703587
--- /dev/null
+++ b/app/javascript/dashboard/components-next/message/bubbles/Unsupported.vue
@@ -0,0 +1,9 @@
+<script setup>
+import BaseBubble from './Base.vue';
+</script>
+
+<template>
+  <BaseBubble class="p-3 text-sm">
+    {{ $t('CONVERSATION.UNSUPPORTED_MESSAGE') }}
+  </BaseBubble>
+</template>
diff --git a/app/javascript/dashboard/components-next/message/constants.js b/app/javascript/dashboard/components-next/message/constants.js
index bd0a879c3..5868fb5f5 100644
--- a/app/javascript/dashboard/components-next/message/constants.js
+++ b/app/javascript/dashboard/components-next/message/constants.js
@@ -14,6 +14,7 @@ export const MESSAGE_VARIANTS = {
   ERROR: 'error',
   TEMPLATE: 'template',
   EMAIL: 'email',
+  UNSUPPORTED: 'unsupported',
 };
 
 export const SENDER_TYPES = {
diff --git a/app/javascript/dashboard/components-next/message/fixtures/instagramConversation.js b/app/javascript/dashboard/components-next/message/fixtures/instagramConversation.js
index 10ef125a6..2fbbf11d5 100644
--- a/app/javascript/dashboard/components-next/message/fixtures/instagramConversation.js
+++ b/app/javascript/dashboard/components-next/message/fixtures/instagramConversation.js
@@ -1059,6 +1059,38 @@ export default camelcaseKeys(
         type: 'contact',
       },
     },
+    {
+      id: 89129832,
+      content: null,
+      inbox_id: 27355,
+      conversation_id: 26942,
+      message_type: 0,
+      content_type: 'text',
+      status: 'sent',
+      content_attributes: {
+        in_reply_to_external_id: null,
+        is_unsupported: true,
+      },
+      created_at: 1733399171,
+      private: false,
+      source_id:
+        'aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ3NTU5OTYxMzk4OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM2Nzg4MDM2MjUyNjUwNjozMTk3NTU3MDg2NDAzNzQ0ODY5NjA0NDc2MzA5MjA5MDg4MAZDZD',
+      sender: {
+        additional_attributes: {
+          social_profiles: {
+            instagram: 'cwtestinglocal',
+          },
+        },
+        custom_attributes: {},
+        email: null,
+        id: 70222869,
+        identifier: null,
+        name: 'Jane Doe',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
   ],
   { deep: true }
 );
diff --git a/app/javascript/dashboard/i18n/locale/en/conversation.json b/app/javascript/dashboard/i18n/locale/en/conversation.json
index 485f50796..32e995379 100644
--- a/app/javascript/dashboard/i18n/locale/en/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/en/conversation.json
@@ -41,7 +41,7 @@
     "SAVE_CONTACT": "Save",
     "UPLOADING_ATTACHMENTS": "Uploading attachments...",
     "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
     "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
     "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",