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feat(automations): show what ends the wait in the builder

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Make the wait's interrupt explicit (as Intercom does) so users can predict when the
rule runs. An "Ends the wait if …" line adapts to the rule's episode: status change
for conversation rules, customer reply for outgoing message rules, agent reply for
incoming ones — plus "or the conditions no longer match" universally. Behaviour is
unchanged; this only surfaces it.
This commit is contained in:
Tanmay Deep Sharma
2026-07-20 11:28:41 +05:30
parent 2c728341e0
commit 6830c3273f
2 changed files with 37 additions and 4 deletions
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app/javascript/dashboard/i18n/locale/en/automation.json
+8 -1
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@@ -37,7 +37,14 @@
"DAYS": "Days"
},
"ERROR": "Wait must be between 10 minutes and 30 days",
"HELP_TEXT": "The rule waits, then runs only if its conditions still hold — and applies to conversations with activity after the rule is created."
"ENDS_IF_LABEL": "Ends the wait if",
"ENDS_IF": {
"STATUS": "the conversation's status changes, or its conditions no longer match.",
"CUSTOMER_REPLY": "the customer replies, or the conditions no longer match.",
"AGENT_REPLY": "an agent replies, or the conditions no longer match.",
"GENERIC": "there is a new reply on the conversation, or the conditions no longer match."
},
"HELP_TEXT": "Only applies to conversations with activity after the rule is created."
},
"CONDITIONS": {
"LABEL": "Conditions"