Merge branch 'develop' into feat/ui-lib

This commit is contained in:
Muhsin Keloth
2025-08-14 13:57:46 +05:30
committed by GitHub
1656 changed files with 51594 additions and 14096 deletions
@@ -3,6 +3,8 @@ import types from '../mutation-types';
import CampaignsAPI from '../../api/campaigns';
import AnalyticsHelper from '../../helper/AnalyticsHelper';
import { CAMPAIGNS_EVENTS } from '../../helper/AnalyticsHelper/events';
import { CAMPAIGN_TYPES } from 'shared/constants/campaign';
import { INBOX_TYPES } from 'dashboard/helper/inbox';
export const state = {
records: [],
@@ -16,10 +18,35 @@ export const getters = {
getUIFlags(_state) {
return _state.uiFlags;
},
getCampaigns: _state => campaignType => {
return _state.records
.filter(record => record.campaign_type === campaignType)
.sort((a1, a2) => a1.id - a2.id);
getCampaigns:
_state =>
(campaignType, inboxChannelTypes = null) => {
let filteredRecords = _state.records.filter(
record => record.campaign_type === campaignType
);
if (inboxChannelTypes && Array.isArray(inboxChannelTypes)) {
filteredRecords = filteredRecords.filter(record => {
return (
record.inbox &&
inboxChannelTypes.includes(record.inbox.channel_type)
);
});
}
return filteredRecords.sort((a1, a2) => a1.id - a2.id);
},
getSMSCampaigns: (_state, _getters) => {
const smsChannelTypes = [INBOX_TYPES.SMS, INBOX_TYPES.TWILIO];
return _getters.getCampaigns(CAMPAIGN_TYPES.ONE_OFF, smsChannelTypes);
},
getWhatsAppCampaigns: (_state, _getters) => {
const whatsappChannelTypes = [INBOX_TYPES.WHATSAPP];
return _getters.getCampaigns(CAMPAIGN_TYPES.ONE_OFF, whatsappChannelTypes);
},
getLiveChatCampaigns: (_state, _getters) => {
const liveChatChannelTypes = [INBOX_TYPES.WEB];
return _getters.getCampaigns(CAMPAIGN_TYPES.ONGOING, liveChatChannelTypes);
},
getAllCampaigns: _state => {
return _state.records;
@@ -167,7 +167,14 @@ const contains = (filterValue, conversationValue) => {
*/
const compareDates = (conversationValue, filterValue, compareFn) => {
const conversationDate = coerceToDate(conversationValue);
const filterDate = coerceToDate(filterValue);
// In saved views, the filterValue might be returned as an Array
// In conversation list, when filtering, the filterValue will be returned as a string
const valueToCompare = Array.isArray(filterValue)
? filterValue[0]
: filterValue;
const filterDate = coerceToDate(valueToCompare);
if (conversationDate === null || filterDate === null) return false;
return compareFn(conversationDate, filterDate);
};
@@ -602,6 +602,59 @@ describe('filterHelpers', () => {
expect(matchesFilters(conversation, filters)).toBe(false);
});
// Test for array filter values (saved views)
it('should handle array filter values for date comparison in saved views', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
{
attribute_key: 'created_at',
filter_operator: 'is_greater_than',
values: ['2022-03-19'], // Array format from saved views
query_operator: 'and',
},
];
expect(matchesFilters(conversation, filters)).toBe(true);
});
it('should handle array filter values with is_less_than operator', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
{
attribute_key: 'created_at',
filter_operator: 'is_less_than',
values: ['2022-03-21'], // Array format from saved views
query_operator: 'and',
},
];
expect(matchesFilters(conversation, filters)).toBe(true);
});
it('should handle array filter values with timestamp', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
{
attribute_key: 'created_at',
filter_operator: 'is_greater_than',
values: [1647691200], // March 19, 2022 as array (in seconds)
query_operator: 'and',
},
];
expect(matchesFilters(conversation, filters)).toBe(true);
});
it('should handle empty array filter values', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
{
attribute_key: 'created_at',
filter_operator: 'is_greater_than',
values: [], // Empty array
query_operator: 'and',
},
];
expect(matchesFilters(conversation, filters)).toBe(false);
});
it('should handle non-date string values in date comparison', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
@@ -721,6 +774,19 @@ describe('filterHelpers', () => {
];
expect(matchesFilters(conversation, filters)).toBe(true);
});
it('should handle array values for days_before operator', () => {
const conversation = { created_at: 1647777600000 }; // March 20, 2022
const filters = [
{
attribute_key: 'created_at',
filter_operator: 'days_before',
values: ['3'], // Array format from saved views
query_operator: 'and',
},
];
expect(matchesFilters(conversation, filters)).toBe(true);
});
});
// Multiple filters tests
@@ -116,4 +116,24 @@ export const actions = {
isSwitching,
});
},
sendCnameInstructions: async (_, { portalSlug, email }) => {
try {
await portalAPIs.sendCnameInstructions(portalSlug, email);
} catch (error) {
throwErrorMessage(error);
}
},
sslStatus: async ({ commit }, { portalSlug }) => {
try {
commit(types.SET_UI_FLAG, { isFetchingSSLStatus: true });
const { data } = await portalAPIs.sslStatus(portalSlug);
commit(types.SET_SSL_SETTINGS, { portalSlug, sslSettings: data });
} catch (error) {
throwErrorMessage(error);
} finally {
commit(types.SET_UI_FLAG, { isFetchingSSLStatus: false });
}
},
};
@@ -8,6 +8,7 @@ export const getters = {
isFetchingPortals: state => state.uiFlags.isFetching,
isCreatingPortal: state => state.uiFlags.isCreating,
isSwitchingPortal: state => state.uiFlags.isSwitching,
isFetchingSSLStatus: state => state.uiFlags.isFetchingSSLStatus,
portalBySlug:
(...getterArguments) =>
portalId => {
@@ -6,6 +6,7 @@ export const defaultPortalFlags = {
isFetching: false,
isUpdating: false,
isDeleting: false,
isFetchingSSLStatus: false,
};
const state = {
@@ -13,6 +13,7 @@ export const types = {
REMOVE_PORTAL_ID: 'removePortalId',
SET_HELP_PORTAL_UI_FLAG: 'setHelpCenterUIFlag',
SET_PORTAL_SWITCHING_FLAG: 'setPortalSwitchingFlag',
SET_SSL_SETTINGS: 'setSSLSettings',
};
export const mutations = {
@@ -110,4 +111,18 @@ export const mutations = {
[types.SET_PORTAL_SWITCHING_FLAG]($state, { isSwitching }) {
$state.uiFlags.isSwitching = isSwitching;
},
[types.SET_SSL_SETTINGS]($state, { portalSlug, sslSettings }) {
const portal = $state.portals.byId[portalSlug];
$state.portals.byId = {
...$state.portals.byId,
[portalSlug]: {
...portal,
ssl_settings: {
...portal.ssl_settings,
...sslSettings,
},
},
};
},
};
@@ -135,6 +135,36 @@ describe('#actions', () => {
});
});
describe('#sslStatus', () => {
it('commits SET_SSL_SETTINGS with data from API', async () => {
axios.get.mockResolvedValue({
data: { status: 'active', verification_errors: [] },
});
await actions.sslStatus({ commit }, { portalSlug: 'domain' });
expect(commit.mock.calls).toEqual([
[types.SET_UI_FLAG, { isFetchingSSLStatus: true }],
[
types.SET_SSL_SETTINGS,
{
portalSlug: 'domain',
sslSettings: { status: 'active', verification_errors: [] },
},
],
[types.SET_UI_FLAG, { isFetchingSSLStatus: false }],
]);
});
it('throws error and does not commit when API fails', async () => {
axios.get.mockRejectedValue({ message: 'error' });
await expect(
actions.sslStatus({ commit }, { portalSlug: 'domain' })
).rejects.toThrow(Error);
expect(commit.mock.calls).toEqual([
[types.SET_UI_FLAG, { isFetchingSSLStatus: true }],
[types.SET_UI_FLAG, { isFetchingSSLStatus: false }],
]);
});
});
describe('#delete', () => {
it('sends correct actions if API is success', async () => {
axios.delete.mockResolvedValue({});
@@ -89,6 +89,25 @@ describe('#mutations', () => {
isFetching: true,
isUpdating: false,
isDeleting: false,
isFetchingSSLStatus: false,
});
});
});
describe('[types.SET_SSL_SETTINGS]', () => {
it('merges new ssl settings into existing portal.ssl_settings', () => {
state.portals.byId.domain = {
slug: 'domain',
ssl_settings: { cf_status: 'pending' },
};
mutations[types.SET_SSL_SETTINGS](state, {
portalSlug: 'domain',
sslSettings: { status: 'active', verification_errors: ['error'] },
});
expect(state.portals.byId.domain.ssl_settings).toEqual({
cf_status: 'pending',
status: 'active',
verification_errors: ['error'],
});
});
});
@@ -5,6 +5,7 @@ import InboxesAPI from '../../api/inboxes';
import WebChannel from '../../api/channel/webChannel';
import FBChannel from '../../api/channel/fbChannel';
import TwilioChannel from '../../api/channel/twilioChannel';
import WhatsappChannel from '../../api/channel/whatsappChannel';
import { throwErrorMessage } from '../utils/api';
import AnalyticsHelper from '../../helper/AnalyticsHelper';
import camelcaseKeys from 'camelcase-keys';
@@ -43,15 +44,52 @@ export const getters = {
const messagesTemplates =
whatsAppMessageTemplates || apiInboxMessageTemplates;
// filtering out the whatsapp templates with media
if (messagesTemplates instanceof Array) {
return messagesTemplates.filter(template => {
return !template.components.some(
i => i.format === 'IMAGE' || i.format === 'VIDEO'
);
});
return messagesTemplates;
},
getFilteredWhatsAppTemplates: $state => inboxId => {
const [inbox] = $state.records.filter(
record => record.id === Number(inboxId)
);
const {
message_templates: whatsAppMessageTemplates,
additional_attributes: additionalAttributes,
} = inbox || {};
const { message_templates: apiInboxMessageTemplates } =
additionalAttributes || {};
const templates = whatsAppMessageTemplates || apiInboxMessageTemplates;
if (!templates || !Array.isArray(templates)) {
return [];
}
return [];
return templates.filter(template => {
// Ensure template has required properties
if (!template || !template.status || !template.components) {
return false;
}
// Only show approved templates
if (template.status.toLowerCase() !== 'approved') {
return false;
}
// Filter out interactive templates (LIST, PRODUCT, CATALOG), location templates, and call permission templates
const hasUnsupportedComponents = template.components.some(
component =>
['LIST', 'PRODUCT', 'CATALOG', 'CALL_PERMISSION_REQUEST'].includes(
component.type
) ||
(component.type === 'HEADER' && component.format === 'LOCATION')
);
if (hasUnsupportedComponents) {
return false;
}
return true;
});
},
getNewConversationInboxes($state) {
return $state.records.filter(inbox => {
@@ -95,6 +133,11 @@ export const getters = {
(item.channel_type === INBOX_TYPES.TWILIO && item.medium === 'sms')
);
},
getWhatsAppInboxes($state) {
return $state.records.filter(
item => item.channel_type === INBOX_TYPES.WHATSAPP
);
},
dialogFlowEnabledInboxes($state) {
return $state.records.filter(
item => item.channel_type !== INBOX_TYPES.EMAIL
@@ -198,6 +241,19 @@ export const actions = {
throw new Error(error);
}
},
createWhatsAppEmbeddedSignup: async ({ commit }, params) => {
try {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: true });
const response = await WhatsappChannel.createEmbeddedSignup(params);
commit(types.default.ADD_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
sendAnalyticsEvent('whatsapp');
return response.data;
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
throw error;
}
},
...channelActions,
// TODO: Extract other create channel methods to separate files to reduce file size
// - createChannel
@@ -266,6 +322,13 @@ export const actions = {
throw new Error(error);
}
},
syncTemplates: async (_, inboxId) => {
try {
await InboxesAPI.syncTemplates(inboxId);
} catch (error) {
throw new Error(error);
}
},
};
export const mutations = {
@@ -11,6 +11,11 @@ export default [
url: 'https://github.com',
time_on_page: 10,
},
inbox: {
id: 1,
channel_type: 'Channel::WebWidget',
name: 'Web Widget',
},
created_at: '2021-05-03T04:53:36.354Z',
updated_at: '2021-05-03T04:53:36.354Z',
},
@@ -24,6 +29,11 @@ export default [
url: 'https://chatwoot.com',
time_on_page: '20',
},
inbox: {
id: 2,
channel_type: 'Channel::TwilioSms',
name: 'Twilio SMS',
},
created_at: '2021-05-03T08:15:35.828Z',
updated_at: '2021-05-03T08:15:35.828Z',
},
@@ -39,7 +49,52 @@ export default [
url: 'https://noshow.com',
time_on_page: 10,
},
inbox: {
id: 3,
channel_type: 'Channel::WebWidget',
name: 'Web Widget 2',
},
created_at: '2021-05-03T10:22:51.025Z',
updated_at: '2021-05-03T10:22:51.025Z',
},
{
id: 4,
title: 'WhatsApp Campaign',
description: null,
account_id: 1,
campaign_type: 'one_off',
message: 'Hello {{name}}, your order is ready!',
enabled: true,
trigger_rules: {},
inbox: {
id: 4,
channel_type: 'Channel::Whatsapp',
name: 'WhatsApp Business',
},
template_params: {
name: 'order_ready',
namespace: 'business_namespace',
language: 'en_US',
processed_params: { name: 'John' },
},
created_at: '2021-05-03T12:15:35.828Z',
updated_at: '2021-05-03T12:15:35.828Z',
},
{
id: 5,
title: 'SMS Promotion',
description: null,
account_id: 1,
campaign_type: 'one_off',
message: 'Get 20% off your next order!',
enabled: true,
trigger_rules: {},
inbox: {
id: 5,
channel_type: 'Channel::Sms',
name: 'SMS Channel',
},
created_at: '2021-05-03T14:15:35.828Z',
updated_at: '2021-05-03T14:15:35.828Z',
},
];
@@ -13,20 +13,58 @@ describe('#getters', () => {
it('get one_off campaigns', () => {
const state = { records: campaigns };
expect(getters.getCampaigns(state)('one_off')).toEqual([
{
id: 2,
title: 'Onboarding Campaign',
description: null,
account_id: 1,
campaign_type: 'one_off',
campaigns[1],
campaigns[3],
campaigns[4],
]);
});
trigger_rules: {
url: 'https://chatwoot.com',
time_on_page: '20',
},
created_at: '2021-05-03T08:15:35.828Z',
updated_at: '2021-05-03T08:15:35.828Z',
},
it('get campaigns by channel type', () => {
const state = { records: campaigns };
expect(
getters.getCampaigns(state)('one_off', ['Channel::Whatsapp'])
).toEqual([campaigns[3]]);
});
it('get campaigns by multiple channel types', () => {
const state = { records: campaigns };
expect(
getters.getCampaigns(state)('one_off', [
'Channel::TwilioSms',
'Channel::Sms',
])
).toEqual([campaigns[1], campaigns[4]]);
});
it('get SMS campaigns', () => {
const state = { records: campaigns };
const mockGetters = {
getCampaigns: getters.getCampaigns(state),
};
expect(getters.getSMSCampaigns(state, mockGetters)).toEqual([
campaigns[1],
campaigns[4],
]);
});
it('get WhatsApp campaigns', () => {
const state = { records: campaigns };
const mockGetters = {
getCampaigns: getters.getCampaigns(state),
};
expect(getters.getWhatsAppCampaigns(state, mockGetters)).toEqual([
campaigns[3],
]);
});
it('get Live Chat campaigns', () => {
const state = { records: campaigns };
const mockGetters = {
getCampaigns: getters.getCampaigns(state),
};
expect(getters.getLiveChatCampaigns(state, mockGetters)).toEqual([
campaigns[0],
campaigns[2],
]);
});
@@ -231,4 +231,28 @@ describe('#actions', () => {
).rejects.toThrow(Error);
});
});
describe('#syncTemplates', () => {
it('sends correct API call when sync is successful', async () => {
axios.post.mockResolvedValue({
data: { message: 'Template sync initiated successfully' },
});
await actions.syncTemplates({ commit }, 123);
expect(axios.post).toHaveBeenCalledWith(
'/api/v1/inboxes/123/sync_templates'
);
});
it('throws error when API call fails', async () => {
const errorMessage =
'Template sync is only available for WhatsApp channels';
axios.post.mockRejectedValue(new Error(errorMessage));
await expect(actions.syncTemplates({ commit }, 123)).rejects.toThrow(
errorMessage
);
});
});
});
@@ -1,5 +1,6 @@
import { getters } from '../../inboxes';
import inboxList from './fixtures';
import { templates } from './templateFixtures';
describe('#getters', () => {
it('getInboxes', () => {
@@ -93,4 +94,269 @@ describe('#getters', () => {
provider: 'default',
});
});
describe('getFilteredWhatsAppTemplates', () => {
it('returns empty array when inbox not found', () => {
const state = { records: [] };
expect(getters.getFilteredWhatsAppTemplates(state)(999)).toEqual([]);
});
it('returns empty array when templates is null or undefined', () => {
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: null,
additional_attributes: { message_templates: undefined },
},
],
};
expect(getters.getFilteredWhatsAppTemplates(state)(1)).toEqual([]);
});
it('returns empty array when templates is not an array', () => {
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: 'invalid',
additional_attributes: {},
},
],
};
expect(getters.getFilteredWhatsAppTemplates(state)(1)).toEqual([]);
});
it('filters out templates without required properties', () => {
const invalidTemplates = [
{ name: 'incomplete_template' }, // missing status and components
{ status: 'approved' }, // missing name and components
{ name: 'another_incomplete', status: 'approved' }, // missing components
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: invalidTemplates,
},
],
};
expect(getters.getFilteredWhatsAppTemplates(state)(1)).toEqual([]);
});
it('filters out non-approved templates', () => {
const mixedStatusTemplates = [
{
name: 'pending_template',
status: 'pending',
components: [{ type: 'BODY', text: 'Test' }],
},
{
name: 'rejected_template',
status: 'rejected',
components: [{ type: 'BODY', text: 'Test' }],
},
{
name: 'approved_template',
status: 'approved',
components: [{ type: 'BODY', text: 'Test' }],
},
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: mixedStatusTemplates,
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
expect(result).toHaveLength(1);
expect(result[0].name).toBe('approved_template');
});
it('filters out interactive templates (LIST, PRODUCT, CATALOG)', () => {
const interactiveTemplates = [
{
name: 'list_template',
status: 'approved',
components: [
{ type: 'BODY', text: 'Choose an option' },
{ type: 'LIST', sections: [] },
],
},
{
name: 'product_template',
status: 'approved',
components: [
{ type: 'BODY', text: 'Product info' },
{ type: 'PRODUCT', catalog_id: '123' },
],
},
{
name: 'catalog_template',
status: 'approved',
components: [
{ type: 'BODY', text: 'Catalog' },
{ type: 'CATALOG', thumbnail_product_retailer_id: '123' },
],
},
{
name: 'regular_template',
status: 'approved',
components: [{ type: 'BODY', text: 'Regular message' }],
},
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: interactiveTemplates,
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
expect(result).toHaveLength(1);
expect(result[0].name).toBe('regular_template');
});
it('filters out location templates', () => {
const locationTemplates = [
{
name: 'location_template',
status: 'approved',
components: [
{ type: 'HEADER', format: 'LOCATION' },
{ type: 'BODY', text: 'Location message' },
],
},
{
name: 'regular_template',
status: 'approved',
components: [
{ type: 'HEADER', format: 'TEXT', text: 'Header' },
{ type: 'BODY', text: 'Regular message' },
],
},
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: locationTemplates,
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
expect(result).toHaveLength(1);
expect(result[0].name).toBe('regular_template');
});
it('returns valid templates from fixture data', () => {
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: templates,
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
// All templates in fixtures should be approved and valid
expect(result.length).toBeGreaterThan(0);
// Verify all returned templates are approved
result.forEach(template => {
expect(template.status).toBe('approved');
expect(template.components).toBeDefined();
expect(Array.isArray(template.components)).toBe(true);
});
// Verify specific templates from fixtures are included
const templateNames = result.map(t => t.name);
expect(templateNames).toContain('sample_flight_confirmation');
expect(templateNames).toContain('sample_issue_resolution');
expect(templateNames).toContain('sample_shipping_confirmation');
expect(templateNames).toContain('no_variable_template');
expect(templateNames).toContain('order_confirmation');
});
it('prioritizes message_templates over additional_attributes.message_templates', () => {
const primaryTemplates = [
{
name: 'primary_template',
status: 'approved',
components: [{ type: 'BODY', text: 'Primary' }],
},
];
const fallbackTemplates = [
{
name: 'fallback_template',
status: 'approved',
components: [{ type: 'BODY', text: 'Fallback' }],
},
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: primaryTemplates,
additional_attributes: {
message_templates: fallbackTemplates,
},
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
expect(result).toHaveLength(1);
expect(result[0].name).toBe('primary_template');
});
it('falls back to additional_attributes.message_templates when message_templates is null', () => {
const fallbackTemplates = [
{
name: 'fallback_template',
status: 'approved',
components: [{ type: 'BODY', text: 'Fallback' }],
},
];
const state = {
records: [
{
id: 1,
channel_type: 'Channel::Whatsapp',
message_templates: null,
additional_attributes: {
message_templates: fallbackTemplates,
},
},
],
};
const result = getters.getFilteredWhatsAppTemplates(state)(1);
expect(result).toHaveLength(1);
expect(result[0].name).toBe('fallback_template');
});
});
});
@@ -0,0 +1,544 @@
export const templates = [
{
name: 'sample_flight_confirmation',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'pt_BR',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{ type: 'HEADER', format: 'DOCUMENT' },
{
text: 'Esta é a sua confirmação de voo para {{1}}-{{2}} em {{3}}.',
type: 'BODY',
},
{
text: 'Esta mensagem é de uma empresa não verificada.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_issue_resolution',
status: 'approved',
category: 'ISSUE_RESOLUTION',
language: 'pt_BR',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Oi, {{1}}. Nós conseguimos resolver o problema que você estava enfrentando?',
type: 'BODY',
},
{
text: 'Esta mensagem é de uma empresa não verificada.',
type: 'FOOTER',
},
{
type: 'BUTTONS',
buttons: [
{ text: 'Sim', type: 'QUICK_REPLY' },
{ text: 'Não', type: 'QUICK_REPLY' },
],
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_issue_resolution',
status: 'approved',
category: 'ISSUE_RESOLUTION',
language: 'es',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Hola, {{1}}. ¿Pudiste solucionar el problema que tenías?',
type: 'BODY',
},
{
text: 'Este mensaje proviene de un negocio no verificado.',
type: 'FOOTER',
},
{
type: 'BUTTONS',
buttons: [
{ text: 'Sí', type: 'QUICK_REPLY' },
{ text: 'No', type: 'QUICK_REPLY' },
],
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_issue_resolution',
status: 'approved',
category: 'ISSUE_RESOLUTION',
language: 'id',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Halo {{1}}, apakah kami bisa mengatasi masalah yang sedang Anda hadapi?',
type: 'BODY',
},
{
text: 'Pesan ini berasal dari bisnis yang tidak terverifikasi.',
type: 'FOOTER',
},
{
type: 'BUTTONS',
buttons: [
{ text: 'Ya', type: 'QUICK_REPLY' },
{ text: 'Tidak', type: 'QUICK_REPLY' },
],
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_shipping_confirmation',
status: 'approved',
category: 'SHIPPING_UPDATE',
language: 'pt_BR',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Seu pacote foi enviado. Ele será entregue em {{1}} dias úteis.',
type: 'BODY',
},
{
text: 'Esta mensagem é de uma empresa não verificada.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_shipping_confirmation',
status: 'approved',
category: 'SHIPPING_UPDATE',
language: 'id',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Paket Anda sudah dikirim. Paket akan sampai dalam {{1}} hari kerja.',
type: 'BODY',
},
{
text: 'Pesan ini berasal dari bisnis yang tidak terverifikasi.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_shipping_confirmation',
status: 'approved',
category: 'SHIPPING_UPDATE',
language: 'es',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'ó tu paquete. La entrega se realizará en {{1}} dí.',
type: 'BODY',
},
{
text: 'Este mensaje proviene de un negocio no verificado.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_flight_confirmation',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'id',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{ type: 'HEADER', format: 'DOCUMENT' },
{
text: 'Ini merupakan konfirmasi penerbangan Anda untuk {{1}}-{{2}} di {{3}}.',
type: 'BODY',
},
{
text: 'Pesan ini berasal dari bisnis yang tidak terverifikasi.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_issue_resolution',
status: 'approved',
category: 'ISSUE_RESOLUTION',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Hi {{1}}, were we able to solve the issue that you were facing?',
type: 'BODY',
},
{ text: 'This message is from an unverified business.', type: 'FOOTER' },
{
type: 'BUTTONS',
buttons: [
{ text: 'Yes', type: 'QUICK_REPLY' },
{ text: 'No', type: 'QUICK_REPLY' },
],
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_flight_confirmation',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'es',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{ type: 'HEADER', format: 'DOCUMENT' },
{
text: 'Confirmamos tu vuelo a {{1}}-{{2}} para el {{3}}.',
type: 'BODY',
},
{
text: 'Este mensaje proviene de un negocio no verificado.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'sample_flight_confirmation',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{ type: 'HEADER', format: 'DOCUMENT' },
{
text: 'This is your flight confirmation for {{1}}-{{2}} on {{3}}.',
type: 'BODY',
},
{ text: 'This message is from an unverified business.', type: 'FOOTER' },
],
rejected_reason: 'NONE',
},
{
name: 'sample_shipping_confirmation',
status: 'approved',
category: 'SHIPPING_UPDATE',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Your package has been shipped. It will be delivered in {{1}} business days.',
type: 'BODY',
},
{ text: 'This message is from an unverified business.', type: 'FOOTER' },
],
rejected_reason: 'NONE',
},
{
name: 'no_variable_template',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'pt_BR',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
type: 'HEADER',
format: 'DOCUMENT',
},
{
text: 'This is a test whatsapp template',
type: 'BODY',
},
{
text: 'Esta mensagem é de uma empresa não verificada.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'order_confirmation',
status: 'approved',
category: 'TICKET_UPDATE',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
type: 'HEADER',
format: 'IMAGE',
example: {
header_handle: ['https://example.com/shoes.jpg'],
},
},
{
text: 'Hi your order {{1}} is confirmed. Please wait for further updates',
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
{
name: 'technician_visit',
status: 'approved',
category: 'UTILITY',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Technician visit',
type: 'HEADER',
format: 'TEXT',
},
{
text: "Hi {{1}}, we're scheduling a technician visit to {{2}} on {{3}} between {{4}} and {{5}}. Please confirm if this time slot works for you.",
type: 'BODY',
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Confirm',
type: 'QUICK_REPLY',
},
{
text: 'Reschedule',
type: 'QUICK_REPLY',
},
],
},
],
rejected_reason: 'NONE',
},
{
name: 'event_invitation_static',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: "You're invited to {{event_name}} at {{location}}, Join us for an amazing experience!",
type: 'BODY',
},
{
type: 'BUTTONS',
buttons: [
{
url: 'https://events.example.com/register',
text: 'Visit website',
type: 'URL',
},
{
url: 'https://maps.app.goo.gl/YoWAzRj1GDuxs6qz8',
text: 'Get Directions',
type: 'URL',
},
],
},
],
rejected_reason: 'NONE',
},
{
name: 'purchase_receipt',
status: 'approved',
category: 'UTILITY',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
type: 'HEADER',
format: 'DOCUMENT',
},
{
text: 'Thank you for using your {{1}} card at {{2}}. Your {{3}} is attached as a PDF.',
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
{
name: 'discount_coupon',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: '🎉 Special offer for you! Get {{discount_percentage}}% off your next purchase. Use the code below at checkout',
type: 'BODY',
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Copy offer code',
type: 'COPY_CODE',
},
],
},
],
rejected_reason: 'NONE',
},
{
name: 'support_callback',
status: 'approved',
category: 'UTILITY',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Hello {{name}}, our support team will call you regarding ticket # {{ticket_id}}.',
type: 'BODY',
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Call Support',
type: 'PHONE_NUMBER',
phone_number: '+16506677566',
},
],
},
],
rejected_reason: 'NONE',
},
{
name: 'training_video',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
type: 'HEADER',
format: 'VIDEO',
},
{
text: "Hi {{name}}, here's your training video. Please watch by{{date}}.",
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
{
name: 'product_launch',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
type: 'HEADER',
format: 'IMAGE',
},
{
text: 'New arrival! Our stunning coat now available in {{color}} color.',
type: 'BODY',
},
{
text: 'Free shipping on orders over $100. Limited time offer.',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'greet',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Hey {{customer_name}} how may I help you?',
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
{
name: 'hello_world',
status: 'approved',
category: 'UTILITY',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Hello World',
type: 'HEADER',
format: 'TEXT',
},
{
text: 'Welcome and congratulations!! This message demonstrates your ability to send a WhatsApp message notification from the Cloud API, hosted by Meta. Thank you for taking the time to test with us.',
type: 'BODY',
},
{
text: 'WhatsApp Business Platform sample message',
type: 'FOOTER',
},
],
rejected_reason: 'NONE',
},
{
name: 'feedback_request',
status: 'approved',
category: 'MARKETING',
language: 'en',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: "Hey {{name}}, how was your experience with Puma? We'd love your feedback!",
type: 'BODY',
},
{
type: 'BUTTONS',
buttons: [
{
url: 'https://feedback.example.com/survey',
text: 'Leave Feedback',
type: 'URL',
},
],
},
],
rejected_reason: 'NONE',
},
{
name: 'address_update',
status: 'approved',
category: 'UTILITY',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: 'Address update',
type: 'HEADER',
format: 'TEXT',
},
{
text: 'Hi {{1}}, your delivery address has been successfully updated to {{2}}. Contact {{3}} for any inquiries.',
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
{
name: 'delivery_confirmation',
status: 'approved',
category: 'UTILITY',
language: 'en_US',
namespace: 'ed41a221_133a_4558_a1d6_192960e3aee9',
components: [
{
text: '{{1}}, your order was successfully delivered on {{2}}.\n\nThank you for your purchase.\n',
type: 'BODY',
},
],
rejected_reason: 'NONE',
},
];