Merge branch 'develop' into feat/scroll-to-notification

2024-05-23 11:37:46 +05:30
parent f40e355b51 be97c68721
commit 58c8bf32fa
755 changed files with 9905 additions and 4990 deletions
@@ -77,8 +77,8 @@ class ContactAPI extends ApiClient {
    return axios.delete(`${this.url}/${contactId}/avatar`);
  }

-  exportContacts() {
-    return axios.get(`${this.url}/export`);
+  exportContacts(queryPayload) {
+    return axios.post(`${this.url}/export`, queryPayload);
  }
 }

@@ -12,7 +12,6 @@ h6 {

 p {
  text-rendering: optimizeLegibility;
-  word-spacing: 0.12em;

  @apply mb-2 leading-[1.65] text-sm;

@@ -1,9 +1,9 @@
 <template>
  <button
-    class="sm:w-[50%] md:w-1/3 lg:w-1/4 bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
+    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
    @click="$emit('click')"
  >
-    <img :src="src" :alt="title" class="w-[50%] my-4 mx-auto" />
+    <img :src="src" :alt="title" class="w-1/2 my-4 mx-auto" />
    <h3
      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
    >
@@ -7,79 +7,17 @@
    ]"
  >
    <slot />
-    <div
-      class="flex items-center justify-between px-4 py-0"
-      :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700':
-          hasAppliedFiltersOrActiveFolders,
-      }"
-    >
-      <div class="flex max-w-[85%] justify-center items-center">
-        <h1
-          class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
-          :title="pageTitle"
-        >
-          {{ pageTitle }}
-        </h1>
-        <span
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
-        >
-          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
-        </span>
-      </div>
-      <div class="flex items-center gap-1">
-        <div v-if="hasAppliedFilters && !hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="save"
-            @click="onClickOpenAddFoldersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="dismiss-circle"
-            @click="resetAndFetchData"
-          />
-        </div>
-        <div v-if="hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="edit"
-            @click="onToggleAdvanceFiltersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="delete"
-            @click="onClickOpenDeleteFoldersModal"
-          />
-        </div>
-        <woot-button
-          v-else
-          v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="filter"
-          size="tiny"
-          @click="onToggleAdvanceFiltersModal"
-        />
-        <conversation-basic-filter
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          @changeFilter="onBasicFilterChange"
-        />
-      </div>
-    </div>
+    <chat-list-header
+      :page-title="pageTitle"
+      :has-applied-filters="hasAppliedFilters"
+      :has-active-folders="hasActiveFolders"
+      :active-status="activeStatus"
+      @add-folders="onClickOpenAddFoldersModal"
+      @delete-folders="onClickOpenDeleteFoldersModal"
+      @filters-modal="onToggleAdvanceFiltersModal"
+      @reset-filters="resetAndFetchData"
+      @basic-filter-change="onBasicFilterChange"
+    />

    <add-custom-views
      v-if="showAddFoldersModal"
@@ -173,6 +111,15 @@
        @updateFolder="onUpdateSavedFilter"
      />
    </woot-modal>
+    <woot-modal
+      :show.sync="showCustomSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="chooseSnoozeTime"
+      />
+    </woot-modal>
  </div>
 </template>

@@ -180,8 +127,8 @@
 import { mapGetters } from 'vuex';
 import VirtualList from 'vue-virtual-scroll-list';

+import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
 import timeMixin from '../mixins/time';
@@ -205,10 +152,15 @@ import {
  isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
+import { CMD_SNOOZE_CONVERSATION } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
+import { getUnixTime } from 'date-fns';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import IntersectionObserver from './IntersectionObserver.vue';

 export default {
  components: {
+    ChatListHeader,
    AddCustomViews,
    ChatTypeTabs,
    // eslint-disable-next-line vue/no-unused-components
@@ -216,9 +168,9 @@ export default {
    ConversationAdvancedFilter,
    DeleteCustomViews,
    ConversationBulkActions,
-    ConversationBasicFilter,
    IntersectionObserver,
    VirtualList,
+    CustomSnoozeModal,
  },
  mixins: [
    timeMixin,
@@ -288,7 +240,6 @@ export default {
      foldersQuery: {},
      showAddFoldersModal: false,
      showDeleteFoldersModal: false,
-      selectedConversations: [],
      selectedInboxes: [],
      isContextMenuOpen: false,
      appliedFilter: [],
@@ -296,6 +247,7 @@ export default {
        root: this.$refs.conversationList,
        rootMargin: '100px 0px 100px 0px',
      },
+      showCustomSnoozeModal: false,

      itemComponent: ConversationItem,
      // virtualListExtraProps is to pass the props to the conversationItem component.
@@ -329,12 +281,14 @@ export default {
      inboxesList: 'inboxes/getInboxes',
      campaigns: 'campaigns/getAllCampaigns',
      labels: 'labels/getLabels',
+      selectedConversations: 'bulkActions/getSelectedConversationIds',
+      contextMenuChatId: 'getContextMenuChatId',
    }),
    hasAppliedFilters() {
      return this.appliedFilters.length !== 0;
    },
    hasActiveFolders() {
-      return this.activeFolder && this.foldersId !== 0;
+      return Boolean(this.activeFolder && this.foldersId !== 0);
    },
    hasAppliedFiltersOrActiveFolders() {
      return this.hasAppliedFilters || this.hasActiveFolders;
@@ -558,6 +512,11 @@ export default {
    bus.$on('fetch_conversation_stats', () => {
      this.$store.dispatch('conversationStats/get', this.conversationFilters);
    });
+
+    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+  },
+  beforeDestroy() {
+    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
  },
  methods: {
    updateVirtualListProps(key, value) {
@@ -799,7 +758,7 @@ export default {
      });
    },
    resetBulkActions() {
-      this.selectedConversations = [];
+      this.$store.dispatch('bulkActions/clearSelectedConversationIds');
      this.selectedInboxes = [];
    },
    onBasicFilterChange(value, type) {
@@ -830,12 +789,16 @@ export default {
      return this.selectedConversations.includes(id);
    },
    selectConversation(conversationId, inboxId) {
-      this.selectedConversations.push(conversationId);
+      this.$store.dispatch(
+        'bulkActions/setSelectedConversationIds',
+        conversationId
+      );
      this.selectedInboxes.push(inboxId);
    },
    deSelectConversation(conversationId, inboxId) {
-      this.selectedConversations = this.selectedConversations.filter(
-        item => item !== conversationId
+      this.$store.dispatch(
+        'bulkActions/removeSelectedConversationIds',
+        conversationId
      );
      this.selectedInboxes = this.selectedInboxes.filter(
        item => item !== inboxId
@@ -843,7 +806,10 @@ export default {
    },
    selectAllConversations(check) {
      if (check) {
-        this.selectedConversations = this.conversationList.map(item => item.id);
+        this.$store.dispatch(
+          'bulkActions/setSelectedConversationIds',
+          this.conversationList.map(item => item.id)
+        );
        this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
      } else {
        this.resetBulkActions();
@@ -859,7 +825,7 @@ export default {
            assignee_id: agent.id,
          },
        });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
        if (conversationId) {
          this.showAlert(
            this.$t(
@@ -957,7 +923,7 @@ export default {
            add: labels,
          },
        });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
        if (conversationId) {
          this.showAlert(
            this.$t(
@@ -984,13 +950,13 @@ export default {
            team_id: team.id,
          },
        });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
      } catch (err) {
        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
      }
    },
-    async onUpdateConversations(status) {
+    async onUpdateConversations(status, snoozedUntil) {
      try {
        await this.$store.dispatch('bulkActions/process', {
          type: 'Conversation',
@@ -998,8 +964,9 @@ export default {
          fields: {
            status,
          },
+          snoozed_until: snoozedUntil,
        });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
      } catch (err) {
        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
@@ -1020,12 +987,49 @@ export default {
    allSelectedConversationsStatus(status) {
      if (!this.selectedConversations.length) return false;
      return this.selectedConversations.every(item => {
-        return this.$store.getters.getConversationById(item).status === status;
+        return this.$store.getters.getConversationById(item)?.status === status;
      });
    },
    onContextMenuToggle(state) {
      this.isContextMenuOpen = state;
    },
+    onCmdSnoozeConversation(snoozeType) {
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomSnoozeModal = true;
+      } else {
+        this.toggleStatus(
+          wootConstants.STATUS_TYPE.SNOOZED,
+          findSnoozeTime(snoozeType) || null
+        );
+      }
+    },
+    chooseSnoozeTime(customSnoozeTime) {
+      this.showCustomSnoozeModal = false;
+      if (customSnoozeTime) {
+        this.toggleStatus(
+          wootConstants.STATUS_TYPE.SNOOZED,
+          getUnixTime(customSnoozeTime)
+        );
+      }
+    },
+    toggleStatus(status, snoozedUntil) {
+      this.$store
+        .dispatch('toggleStatus', {
+          conversationId: this.currentChat?.id || this.contextMenuChatId,
+          status,
+          snoozedUntil,
+        })
+        .then(() => {
+          this.$store.dispatch('setContextMenuChatId', null);
+          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+        });
+    },
+    hideCustomSnoozeModal() {
+      // if we select custom snooze and then the custom snooze modal is open
+      // Then if the custom snooze modal is closed and set the context menu chat id to null
+      this.$store.dispatch('setContextMenuChatId', null);
+      this.showCustomSnoozeModal = false;
+    },
  },
 };
 </script>
@@ -0,0 +1,115 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
+
+const props = defineProps({
+  pageTitle: {
+    type: String,
+    required: true,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    required: true,
+  },
+  hasActiveFolders: {
+    type: Boolean,
+    required: true,
+  },
+  activeStatus: {
+    type: String,
+    required: true,
+  },
+});
+
+const emits = defineEmits([
+  'add-folders',
+  'delete-folders',
+  'reset-filters',
+  'basic-filter-change',
+  'filters-modal',
+]);
+
+const onBasicFilterChange = (value, type) => {
+  emits('basic-filter-change', value, type);
+};
+
+const hasAppliedFiltersOrActiveFolders = computed(() => {
+  return props.hasAppliedFilters || props.hasActiveFolders;
+});
+</script>
+
+<template>
+  <div
+    class="flex items-center justify-between px-4 py-0"
+    :class="{
+      'pb-3 border-b border-slate-75 dark:border-slate-700':
+        hasAppliedFiltersOrActiveFolders,
+    }"
+  >
+    <div class="flex max-w-[85%] justify-center items-center">
+      <h1
+        class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
+        :title="pageTitle"
+      >
+        {{ pageTitle }}
+      </h1>
+      <span
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
+      >
+        {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
+      </span>
+    </div>
+    <div class="flex items-center gap-1">
+      <div v-if="hasAppliedFilters && !hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="save"
+          @click="emits('add-folders')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="dismiss-circle"
+          @click="emits('reset-filters')"
+        />
+      </div>
+      <div v-if="hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="edit"
+          @click="emits('filters-modal')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="delete"
+          @click="emits('delete-folders')"
+        />
+      </div>
+      <woot-button
+        v-else
+        v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
+        variant="smooth"
+        color-scheme="secondary"
+        icon="filter"
+        size="tiny"
+        @click="emits('filters-modal')"
+      />
+      <conversation-basic-filter
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        @changeFilter="onBasicFilterChange"
+      />
+    </div>
+  </div>
+</template>
@@ -73,25 +73,13 @@
        </woot-dropdown-item>
      </woot-dropdown-menu>
    </div>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
  </div>
 </template>

 <script>
-import { getUnixTime } from 'date-fns';
 import { mapGetters } from 'vuex';
 import alertMixin from 'shared/mixins/alertMixin';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';

@@ -99,14 +87,12 @@ import wootConstants from 'dashboard/constants/globals';
 import {
  CMD_REOPEN_CONVERSATION,
  CMD_RESOLVE_CONVERSATION,
-  CMD_SNOOZE_CONVERSATION,
 } from '../../routes/dashboard/commands/commandBarBusEvents';

 export default {
  components: {
    WootDropdownItem,
    WootDropdownMenu,
-    CustomSnoozeModal,
  },
  mixins: [alertMixin, keyboardEventListenerMixins],
  props: { conversationId: { type: [String, Number], required: true } },
@@ -115,7 +101,6 @@ export default {
      isLoading: false,
      showActionsDropdown: false,
      STATUS_TYPE: wootConstants.STATUS_TYPE,
-      showCustomSnoozeModal: false,
    };
  },
  computed: {
@@ -143,12 +128,10 @@ export default {
    },
  },
  mounted() {
-    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
  },
  destroyed() {
-    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
  },
@@ -201,28 +184,6 @@ export default {
        // error
      }
    },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    hideCustomSnoozeModal() {
-      this.showCustomSnoozeModal = false;
-    },
    onCmdOpenConversation() {
      this.toggleStatus(this.STATUS_TYPE.OPEN);
    },
@@ -7,7 +7,7 @@
      :header-title="$t('SIDEBAR_ITEMS.CHANGE_ACCOUNTS')"
      :header-content="$t('SIDEBAR_ITEMS.SELECTOR_SUBTITLE')"
    />
-    <div class="px-8 pt-4 pb-8">
+    <div class="px-8 py-4">
      <div
        v-for="account in currentUser.accounts"
        :id="`account-${account.id}`"
@@ -45,10 +45,10 @@

    <div
      v-if="globalConfig.createNewAccountFromDashboard"
-      class="flex justify-end items-center p-8 gap-2"
+      class="flex justify-end items-center px-8 pb-8 pt-4 gap-2"
    >
      <button
-        class="button success large expanded nice"
+        class="button success large expanded nice w-full"
        @click="$emit('show-create-account-modal')"
      >
        {{ $t('CREATE_ACCOUNT.NEW_ACCOUNT') }}
@@ -1,9 +1,9 @@
 <script setup>
 import { ref, computed } from 'vue';
 import { picoSearch } from '@scmmishra/pico-search';
-import FilterListItemButton from './FilterListItemButton.vue';
-import FilterDropdownSearch from './FilterDropdownSearch.vue';
-import FilterDropdownEmptyState from './FilterDropdownEmptyState.vue';
+import ListItemButton from './DropdownListItemButton.vue';
+import DropdownSearch from './DropdownSearch.vue';
+import DropdownEmptyState from './DropdownEmptyState.vue';

 const props = defineProps({
  listItems: {
@@ -54,7 +54,7 @@ const isFilterActive = id => {
    @click.stop
  >
    <slot name="search">
-      <filter-dropdown-search
+      <dropdown-search
        v-if="enableSearch && listItems.length"
        :input-value="searchTerm"
        :input-placeholder="inputPlaceholder"
@@ -64,11 +64,11 @@ const isFilterActive = id => {
      />
    </slot>
    <slot name="listItem">
-      <filter-dropdown-empty-state
+      <dropdown-empty-state
        v-if="isDropdownListEmpty"
        :message="$t('REPORT.FILTER_ACTIONS.EMPTY_LIST')"
      />
-      <filter-list-item-button
+      <list-item-button
        v-for="item in filteredListItems"
        :key="item.id"
        :is-active="isFilterActive(item.id)"
@@ -18,11 +18,11 @@ defineProps({
  <div
    class="flex items-center justify-between h-10 min-h-[40px] sticky top-0 bg-white z-10 dark:bg-slate-800 gap-2 px-3 border-b rounded-t-xl border-slate-50 dark:border-slate-700"
  >
-    <div class="flex items-center w-full gap-2">
+    <div class="flex items-center w-full gap-2" @keyup.space.prevent>
      <fluent-icon
        icon="search"
-        size="18"
-        class="text-slate-400 dark:text-slate-400"
+        size="16"
+        class="text-slate-400 dark:text-slate-400 flex-shrink-0"
      />
      <input
        type="text"
@@ -5,6 +5,7 @@
 </template>

 <script>
+import getUuid from 'widget/helpers/uuid';
 import 'video.js/dist/video-js.css';
 import 'videojs-record/dist/css/videojs.record.css';

@@ -28,9 +29,25 @@ import OpusRecorderEngine from 'videojs-record/dist/plugins/videojs.record.opus-

 import { format, addSeconds } from 'date-fns';
 import { AUDIO_FORMATS } from 'shared/constants/messages';
+import { convertWavToMp3 } from './utils/mp3ConversionUtils';

 WaveSurfer.microphone = MicrophonePlugin;

+const RECORDER_CONFIG = {
+  [AUDIO_FORMATS.WAV]: {
+    audioMimeType: 'audio/wav',
+    audioWorkerURL: waveWorker,
+  },
+  [AUDIO_FORMATS.MP3]: {
+    audioMimeType: 'audio/wav',
+    audioWorkerURL: waveWorker,
+  },
+  [AUDIO_FORMATS.OGG]: {
+    audioMimeType: 'audio/ogg',
+    audioWorkerURL: encoderWorker,
+  },
+};
+
 export default {
  name: 'WootAudioRecorder',
  mixins: [alertMixin],
@@ -39,6 +56,10 @@ export default {
      type: String,
      default: AUDIO_FORMATS.WAV,
    },
+    isAWhatsAppChannel: {
+      type: Boolean,
+      default: false,
+    },
  },
  data() {
    return {
@@ -88,14 +109,7 @@ export default {
            audioSampleRate: 48000,
            audioBitRate: 128,
            audioEngine: 'opus-recorder',
-            ...(this.audioRecordFormat === AUDIO_FORMATS.WAV && {
-              audioMimeType: 'audio/wav',
-              audioWorkerURL: waveWorker,
-            }),
-            ...(this.audioRecordFormat === AUDIO_FORMATS.OGG && {
-              audioMimeType: 'audio/ogg',
-              audioWorkerURL: encoderWorker,
-            }),
+            ...RECORDER_CONFIG[this.audioRecordFormat],
          },
        },
      },
@@ -133,7 +147,11 @@ export default {
  methods: {
    deviceReady() {
      if (this.player.record().engine instanceof OpusRecorderEngine) {
-        if (this.audioRecordFormat === AUDIO_FORMATS.WAV) {
+        if (
+          [AUDIO_FORMATS.WAV, AUDIO_FORMATS.MP3].includes(
+            this.audioRecordFormat
+          )
+        ) {
          this.player.record().engine.audioType = 'audio/wav';
        }
      }
@@ -145,12 +163,16 @@ export default {
    stopRecord() {
      this.fireStateRecorderChanged('stopped');
    },
-    finishRecord() {
-      const file = new File(
-        [this.player.recordedData],
-        this.player.recordedData.name,
-        { type: this.player.recordedData.type }
-      );
+    async finishRecord() {
+      let recordedContent = this.player.recordedData;
+      let fileName = this.player.recordedData.name;
+      let type = this.player.recordedData.type;
+      if (this.audioRecordFormat === AUDIO_FORMATS.MP3) {
+        recordedContent = await convertWavToMp3(this.player.recordedData);
+        fileName = `${getUuid()}.mp3`;
+        type = AUDIO_FORMATS.MP3;
+      }
+      const file = new File([recordedContent], fileName, { type });
      this.fireRecorderBlob(file);
    },
    progressRecord() {
@@ -231,11 +253,13 @@ export default {
    @apply bg-transparent max-h-60 min-h-[3rem] pt-4 px-0 pb-0 resize-none;
  }
 }
+
 // Added to override the default text and bg style to support dark and light mode.
 .video-js .vjs-control-bar,
 .vjs-record.video-js .vjs-control.vjs-record-indicator:before {
  @apply text-slate-600 dark:text-slate-200 bg-transparent dark:bg-transparent;
 }
+
 // Added to fix  div overlays the screen and takes over the button clicks
 // https://github.com/collab-project/videojs-record/issues/688
 // https://github.com/collab-project/videojs-record/pull/709
@@ -0,0 +1,53 @@
+import lamejs from 'lamejs';
+/**
+ * Encodes a mono channel audio stream to MP3 format.
+ * @param {number} channels - Number of audio channels.
+ * @param {number} sampleRate - Sample rate in Hz.
+ * @param {Int16Array} samples - Audio samples to be encoded.
+ * @returns {Blob} - The MP3 encoded audio as a Blob.
+ */
+export const encodeToMP3 = (channels, sampleRate, samples) => {
+  const outputBuffer = [];
+  const encoder = new lamejs.Mp3Encoder(channels, sampleRate, 128);
+  const maxSamplesPerFrame = 1152;
+
+  for (let offset = 0; offset < samples.length; offset += maxSamplesPerFrame) {
+    const sliceEnd = Math.min(offset + maxSamplesPerFrame, samples.length);
+    const sampleSlice = samples.subarray(offset, sliceEnd);
+    const mp3Buffer = encoder.encodeBuffer(sampleSlice);
+
+    if (mp3Buffer.length > 0) {
+      outputBuffer.push(new Int8Array(mp3Buffer));
+    }
+  }
+
+  const remainingData = encoder.flush();
+  if (remainingData.length > 0) {
+    outputBuffer.push(new Int8Array(remainingData));
+  }
+
+  return new Blob(outputBuffer, { type: 'audio/mp3' });
+};
+
+/**
+ * Converts a WAV audio Blob to an MP3 format Blob.
+ * @param {Blob} blob - The audio data in WAV format as a Blob.
+ * @returns {Promise<Blob>} - A Blob containing the MP3 encoded audio.
+ */
+export const convertWavToMp3 = async blob => {
+  try {
+    const audioBuffer = await blob.arrayBuffer();
+    const wavHeader = lamejs.WavHeader.readHeader(new DataView(audioBuffer));
+    const samples = new Int16Array(
+      audioBuffer,
+      wavHeader.dataOffset,
+      wavHeader.dataLen / 2
+    );
+
+    return encodeToMP3(wavHeader.channels, wavHeader.sampleRate, samples);
+  } catch (error) {
+    // eslint-disable-next-line
+    console.log('Failed to convert WAV to MP3:', error);
+    throw new Error('Conversion from WAV to MP3 failed.');
+  }
+};
@@ -103,6 +103,7 @@
        :status="chat.status"
        :inbox-id="inbox.id"
        :priority="chat.priority"
+        :chat-id="chat.id"
        :has-unread-messages="hasUnread"
        @update-conversation="onUpdateConversation"
        @assign-agent="onAssignAgent"
@@ -501,11 +501,10 @@ export default {
      return `draft-${this.conversationIdByRoute}-${this.replyType}`;
    },
    audioRecordFormat() {
-      if (
-        this.isAWhatsAppChannel ||
-        this.isAPIInbox ||
-        this.isATelegramChannel
-      ) {
+      if (this.isAWhatsAppChannel || this.isATelegramChannel) {
+        return AUDIO_FORMATS.MP3;
+      }
+      if (this.isAPIInbox) {
        return AUDIO_FORMATS.OGG;
      }
      return AUDIO_FORMATS.WAV;
@@ -1253,6 +1252,7 @@ export default {
    }
  }
 }
+
 .send-button {
  @apply mb-0;
 }
@@ -1277,6 +1277,7 @@ export default {

 .emoji-dialog--rtl {
  @apply left-[unset] -right-80;
+
  &::before {
    transform: rotate(90deg);
    filter: drop-shadow(0px 4px 4px rgba(0, 0, 0, 0.08));
@@ -9,7 +9,7 @@
          <woot-input
            v-model.trim="$v.toEmailsVal.$model"
            type="text"
-            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            :class="{ error: $v.toEmailsVal.$error }"
            :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
            @blur="onBlur"
@@ -25,7 +25,7 @@
        <div class="rounded-none flex-1 min-w-0 m-0 whitespace-nowrap">
          <woot-input
            v-model.trim="$v.ccEmailsVal.$model"
-            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            type="text"
            :class="{ error: $v.ccEmailsVal.$error }"
            :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
@@ -54,7 +54,7 @@
          <woot-input
            v-model.trim="$v.bccEmailsVal.$model"
            type="text"
-            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            :class="{ error: $v.bccEmailsVal.$error }"
            :placeholder="
              $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.BCC.PLACEHOLDER')
@@ -7,8 +7,10 @@
      'bg-woot-600 text-woot-50': messageType === MESSAGE_TYPE.OUTGOING,
      '-mx-2': !parentHasAttachments,
    }"
+    @click="scrollToMessage"
  >
    <message-preview
+      class="cursor-pointer"
      :message="message"
      :show-message-type="false"
      :default-empty-message="$t('CONVERSATION.REPLY_MESSAGE_NOT_FOUND')"
@@ -19,6 +21,7 @@
 <script>
 import MessagePreview from 'dashboard/components/widgets/conversation/MessagePreview.vue';
 import { MESSAGE_TYPE } from 'shared/constants/messages';
+import { BUS_EVENTS } from 'shared/constants/busEvents';

 export default {
  name: 'ReplyTo',
@@ -42,5 +45,10 @@ export default {
  data() {
    return { MESSAGE_TYPE };
  },
+  methods: {
+    scrollToMessage() {
+      bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE, { messageId: this.message.id });
+    },
+  },
 };
 </script>
@@ -49,7 +49,7 @@
 </template>

 <script>
-import { evaluateSLAStatus } from '../helpers/SLAHelper';
+import { evaluateSLAStatus } from '@chatwoot/utils';
 import SLAPopoverCard from './SLAPopoverCard.vue';

 const REFRESH_INTERVAL = 60000;
@@ -137,7 +137,10 @@ export default {
      }, REFRESH_INTERVAL);
    },
    updateSlaStatus() {
-      this.slaStatus = evaluateSLAStatus(this.appliedSLA, this.chat);
+      this.slaStatus = evaluateSLAStatus({
+        appliedSla: this.appliedSLA,
+        chat: this.chat,
+      });
    },
    openSlaPopover() {
      if (!this.showExtendedInfo) return;
@@ -16,7 +16,7 @@
      />
    </template>
    <menu-item
-      v-if="show(snoozeOption.key)"
+      v-if="showSnooze"
      :option="snoozeOption"
      variant="icon"
      @click="snoozeConversation()"
@@ -86,6 +86,10 @@ export default {
  },
  mixins: [agentMixin],
  props: {
+    chatId: {
+      type: Number,
+      default: null,
+    },
    status: {
      type: String,
      default: '',
@@ -205,6 +209,10 @@ export default {
        ...this.filteredAgentOnAvailability,
      ];
    },
+    showSnooze() {
+      // Don't show snooze if the conversation is already snoozed/resolved/pending
+      return this.status === wootConstants.STATUS_TYPE.OPEN;
+    },
  },
  mounted() {
    this.$store.dispatch('inboxAssignableAgents/fetch', [this.inboxId]);
@@ -213,7 +221,8 @@ export default {
    toggleStatus(status, snoozedUntil) {
      this.$emit('update-conversation', status, snoozedUntil);
    },
-    snoozeConversation() {
+    async snoozeConversation() {
+      await this.$store.dispatch('setContextMenuChatId', this.chatId);
      const ninja = document.querySelector('ninja-keys');
      ninja.open({ parent: 'snooze_conversation' });
    },
@@ -95,20 +95,40 @@
    <div v-if="allConversationsSelected" class="bulk-action__alert">
      {{ $t('BULK_ACTION.ALL_CONVERSATIONS_SELECTED_ALERT') }}
    </div>
+    <woot-modal
+      :show.sync="showCustomTimeSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="customSnoozeTime"
+      />
+    </woot-modal>
  </div>
 </template>

 <script>
+import { getUnixTime } from 'date-fns';
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
+import wootConstants from 'dashboard/constants/globals';
+import {
+  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+  CMD_BULK_ACTION_REOPEN_CONVERSATION,
+  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+
 import AgentSelector from './AgentSelector.vue';
 import UpdateActions from './UpdateActions.vue';
 import LabelActions from './LabelActions.vue';
 import TeamActions from './TeamActions.vue';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 export default {
  components: {
    AgentSelector,
    UpdateActions,
    LabelActions,
    TeamActions,
+    CustomSnoozeModal,
  },
  props: {
    conversations: {
@@ -143,17 +163,56 @@ export default {
      showLabelActions: false,
      showTeamsList: false,
      popoverPositions: {},
+      showCustomTimeSnoozeModal: false,
    };
  },
+  mounted() {
+    bus.$on(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$on(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
+    bus.$on(
+      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+      this.onCmdResolveConversation
+    );
+  },
+  destroyed() {
+    bus.$off(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$off(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
+    bus.$off(
+      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+      this.onCmdResolveConversation
+    );
+  },
  methods: {
+    onCmdSnoozeConversation(snoozeType) {
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomTimeSnoozeModal = true;
+      } else {
+        this.updateConversations('snoozed', findSnoozeTime(snoozeType) || null);
+      }
+    },
+    onCmdReopenConversation() {
+      this.updateConversations('open', null);
+    },
+    onCmdResolveConversation() {
+      this.updateConversations('resolved', null);
+    },
+    customSnoozeTime(customSnoozedTime) {
+      this.showCustomTimeSnoozeModal = false;
+      if (customSnoozedTime) {
+        this.updateConversations('snoozed', getUnixTime(customSnoozedTime));
+      }
+    },
+    hideCustomSnoozeModal() {
+      this.showCustomTimeSnoozeModal = false;
+    },
    selectAll(e) {
      this.$emit('select-all-conversations', e.target.checked);
    },
    submit(agent) {
      this.$emit('assign-agent', agent);
    },
-    updateConversations(status) {
-      this.$emit('update-conversations', status);
+    updateConversations(status, snoozedUntil) {
+      this.$emit('update-conversations', status, snoozedUntil);
    },
    assignLabels(labels) {
      this.$emit('assign-labels', labels);
@@ -1,12 +1,98 @@
+<script setup>
+import { useI18n } from 'dashboard/composables/useI18n';
+import { ref } from 'vue';
+
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+
+const { t } = useI18n();
+
+const emits = defineEmits(['update', 'close']);
+
+const props = defineProps({
+  selectedInboxes: {
+    type: Array,
+    default: () => [],
+  },
+  conversationCount: {
+    type: Number,
+    default: 0,
+  },
+  showResolve: {
+    type: Boolean,
+    default: true,
+  },
+  showReopen: {
+    type: Boolean,
+    default: true,
+  },
+  showSnooze: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const actions = ref([
+  { icon: 'checkmark', key: 'resolved' },
+  { icon: 'arrow-redo', key: 'open' },
+  { icon: 'send-clock', key: 'snoozed' },
+]);
+
+const updateConversations = key => {
+  if (key === 'snoozed') {
+    // If the user clicks on the snooze option from the bulk action change status dropdown.
+    // Open the snooze option for bulk action in the cmd bar.
+    const ninja = document.querySelector('ninja-keys');
+    ninja?.open({ parent: 'bulk_action_snooze_conversation' });
+  } else {
+    emits('update', key);
+  }
+};
+
+const onClose = () => {
+  emits('close');
+};
+
+const showAction = key => {
+  const actionsMap = {
+    resolved: props.showResolve,
+    open: props.showReopen,
+    snoozed: props.showSnooze,
+  };
+  return actionsMap[key] || false;
+};
+
+const actionLabel = key => {
+  const labelsMap = {
+    resolved: t('CONVERSATION.HEADER.RESOLVE_ACTION'),
+    open: t('CONVERSATION.HEADER.REOPEN_ACTION'),
+    snoozed: t('BULK_ACTION.UPDATE.SNOOZE_UNTIL'),
+  };
+  return labelsMap[key] || '';
+};
+</script>
+
 <template>
-  <div v-on-clickaway="onClose" class="actions-container">
-    <div class="triangle">
+  <div
+    v-on-clickaway="onClose"
+    class="absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md"
+  >
+    <div
+      class="right-[var(--triangle-position)] block z-10 absolute text-left -top-3"
+    >
      <svg height="12" viewBox="0 0 24 12" width="24">
-        <path d="M20 12l-8-8-12 12" fill-rule="evenodd" stroke-width="1px" />
+        <path
+          d="M20 12l-8-8-12 12"
+          fill-rule="evenodd"
+          stroke-width="1px"
+          class="fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50"
+        />
      </svg>
    </div>
-    <div class="header flex items-center justify-between">
-      <span>{{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}</span>
+    <div class="p-2.5 flex gap-1 items-center justify-between">
+      <span class="text-sm font-medium text-slate-600 dark:text-slate-100">
+        {{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}
+      </span>
      <woot-button
        size="tiny"
        variant="clear"
@@ -15,8 +101,8 @@
        @click="onClose"
      />
    </div>
-    <div class="container">
-      <woot-dropdown-menu>
+    <div class="px-2.5 pt-0 pb-2.5">
+      <woot-dropdown-menu class="m-0 list-none">
        <template v-for="action in actions">
          <woot-dropdown-item v-if="showAction(action.key)" :key="action.key">
            <woot-button
@@ -34,114 +120,3 @@
    </div>
  </div>
 </template>
-
-<script>
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-
-export default {
-  components: {
-    WootDropdownItem,
-    WootDropdownMenu,
-  },
-  props: {
-    selectedInboxes: {
-      type: Array,
-      default: () => [],
-    },
-    conversationCount: {
-      type: Number,
-      default: 0,
-    },
-    showResolve: {
-      type: Boolean,
-      default: true,
-    },
-    showReopen: {
-      type: Boolean,
-      default: true,
-    },
-    showSnooze: {
-      type: Boolean,
-      default: true,
-    },
-  },
-  data() {
-    return {
-      query: '',
-      selectedAction: null,
-      actions: [
-        {
-          icon: 'checkmark',
-          key: 'resolved',
-        },
-        {
-          icon: 'arrow-redo',
-          key: 'open',
-        },
-        {
-          icon: 'send-clock',
-          key: 'snoozed',
-        },
-      ],
-    };
-  },
-  methods: {
-    updateConversations(key) {
-      this.$emit('update', key);
-    },
-    goBack() {
-      this.selectedAgent = null;
-    },
-    onClose() {
-      this.$emit('close');
-    },
-    showAction(key) {
-      const actionsMap = {
-        resolved: this.showResolve,
-        open: this.showReopen,
-        snoozed: this.showSnooze,
-      };
-      return actionsMap[key] || false;
-    },
-    actionLabel(key) {
-      const labelsMap = {
-        resolved: this.$t('CONVERSATION.HEADER.RESOLVE_ACTION'),
-        open: this.$t('CONVERSATION.HEADER.REOPEN_ACTION'),
-        snoozed: this.$t('BULK_ACTION.UPDATE.SNOOZE_UNTIL_NEXT_REPLY'),
-      };
-      return labelsMap[key] || '';
-    },
-  },
-};
-</script>
-
-<style scoped lang="scss">
-.actions-container {
-  @apply absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md;
-
-  .header {
-    @apply p-2.5;
-
-    span {
-      @apply text-sm font-medium;
-    }
-  }
-  .container {
-    @apply px-2.5 pt-0 pb-2.5;
-  }
-
-  .triangle {
-    right: var(--triangle-position);
-    @apply block z-10 absolute text-left -top-3;
-
-    svg path {
-      @apply fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50;
-    }
-  }
-}
-
-ul {
-  @apply m-0 list-none;
-}
-</style>
@@ -1,117 +0,0 @@
-const calculateThreshold = (timeOffset, threshold) => {
-  // Calculate the time left for the SLA to breach or the time since the SLA has missed
-  if (threshold === null) return null;
-  const currentTime = Math.floor(Date.now() / 1000);
-  return timeOffset + threshold - currentTime;
-};
-
-const findMostUrgentSLAStatus = SLAStatuses => {
-  // Sort the SLAs based on the threshold and return the most urgent SLA
-  SLAStatuses.sort(
-    (sla1, sla2) => Math.abs(sla1.threshold) - Math.abs(sla2.threshold)
-  );
-  return SLAStatuses[0];
-};
-
-const formatSLATime = seconds => {
-  const units = {
-    y: 31536000, // 60 * 60 * 24 * 365
-    mo: 2592000, // 60 * 60 * 24 * 30
-    d: 86400, // 60 * 60 * 24
-    h: 3600, // 60 * 60
-    m: 60,
-  };
-
-  if (seconds < 60) {
-    return '1m';
-  }
-
-  // we will only show two parts, two max granularity's, h-m, y-d, d-h, m, but no seconds
-  const parts = [];
-
-  Object.keys(units).forEach(unit => {
-    const value = Math.floor(seconds / units[unit]);
-    if (seconds < 60 && parts.length > 0) return;
-    if (parts.length === 2) return;
-    if (value > 0) {
-      parts.push(value + unit);
-      seconds -= value * units[unit];
-    }
-  });
-  return parts.join(' ');
-};
-
-const createSLAObject = (
-  type,
-  {
-    sla_first_response_time_threshold: frtThreshold,
-    sla_next_response_time_threshold: nrtThreshold,
-    sla_resolution_time_threshold: rtThreshold,
-    created_at: createdAt,
-  } = {},
-  {
-    first_reply_created_at: firstReplyCreatedAt,
-    waiting_since: waitingSince,
-    status,
-  } = {}
-) => {
-  // Mapping of breach types to their logic
-  const SLATypes = {
-    FRT: {
-      threshold: calculateThreshold(createdAt, frtThreshold),
-      //   Check FRT only if threshold is not null and first reply hasn't been made
-      condition:
-        frtThreshold !== null &&
-        (!firstReplyCreatedAt || firstReplyCreatedAt === 0),
-    },
-    NRT: {
-      threshold: calculateThreshold(waitingSince, nrtThreshold),
-      // Check NRT only if threshold is not null, first reply has been made and we are waiting since
-      condition:
-        nrtThreshold !== null && !!firstReplyCreatedAt && !!waitingSince,
-    },
-    RT: {
-      threshold: calculateThreshold(createdAt, rtThreshold),
-      // Check RT only if the conversation is open and threshold is not null
-      condition: status === 'open' && rtThreshold !== null,
-    },
-  };
-
-  const SLAStatus = SLATypes[type];
-  return SLAStatus ? { ...SLAStatus, type } : null;
-};
-
-const evaluateSLAConditions = (appliedSla, chat) => {
-  // Filter out the SLA based on conditions and update the object with the breach status(icon, isSlaMissed)
-  const SLATypes = ['FRT', 'NRT', 'RT'];
-  return SLATypes.map(type => createSLAObject(type, appliedSla, chat))
-    .filter(SLAStatus => SLAStatus && SLAStatus.condition)
-    .map(SLAStatus => ({
-      ...SLAStatus,
-      icon: SLAStatus.threshold <= 0 ? 'flame' : 'alarm',
-      isSlaMissed: SLAStatus.threshold <= 0,
-    }));
-};
-
-export const evaluateSLAStatus = (appliedSla, chat) => {
-  if (!appliedSla || !chat)
-    return { type: '', threshold: '', icon: '', isSlaMissed: false };
-
-  // Filter out the SLA and create the object for each breach
-  const SLAStatuses = evaluateSLAConditions(appliedSla, chat);
-
-  // Return the most urgent SLA which is latest to breach or has missed
-  const mostUrgent = findMostUrgentSLAStatus(SLAStatuses);
-  return mostUrgent
-    ? {
-        type: mostUrgent.type,
-        threshold: formatSLATime(
-          mostUrgent.threshold <= 0
-            ? -mostUrgent.threshold
-            : mostUrgent.threshold
-        ),
-        icon: mostUrgent.icon,
-        isSlaMissed: mostUrgent.isSlaMissed,
-      }
-    : { type: '', threshold: '', icon: '', isSlaMissed: false };
-};
@@ -1,150 +0,0 @@
-import { evaluateSLAStatus } from '../SLAHelper';
-
-beforeEach(() => {
-  jest
-    .spyOn(Date, 'now')
-    .mockImplementation(() => new Date('2024-01-01T00:00:00Z').getTime());
-});
-
-afterEach(() => {
-  jest.restoreAllMocks();
-});
-
-describe('SLAHelper', () => {
-  describe('evaluateSLAStatus', () => {
-    it('returns an empty object when sla or chat is not present', () => {
-      expect(evaluateSLAStatus(null, null)).toEqual({
-        type: '',
-        threshold: '',
-        icon: '',
-        isSlaMissed: false,
-      });
-    });
-
-    // Case when FRT SLA is missed
-    it('correctly identifies a missed FRT SLA', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704066540,
-      };
-      const chatMissed = {
-        first_reply_created_at: 0,
-        waiting_since: 0,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
-        type: 'FRT',
-        threshold: '1m',
-        icon: 'flame',
-        isSlaMissed: true,
-      });
-    });
-
-    // Case when FRT SLA is not missed
-    it('correctly identifies an FRT SLA not yet breached', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704066660,
-      };
-      const chatNotMissed = {
-        first_reply_created_at: 0,
-        waiting_since: 0,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
-        type: 'FRT',
-        threshold: '1m',
-        icon: 'alarm',
-        isSlaMissed: false,
-      });
-    });
-
-    // Case when NRT SLA is missed
-    it('correctly identifies a missed NRT SLA', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704065200,
-      };
-      const chatMissed = {
-        first_reply_created_at: 1704066200,
-        waiting_since: 1704065940,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
-        type: 'NRT',
-        threshold: '1m',
-        icon: 'flame',
-        isSlaMissed: true,
-      });
-    });
-
-    // Case when NRT SLA is not missed
-    it('correctly identifies an NRT SLA not yet breached', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704065200 - 2000,
-      };
-      const chatNotMissed = {
-        first_reply_created_at: 1704066200,
-        waiting_since: 1704066060,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
-        type: 'NRT',
-        threshold: '1m',
-        icon: 'alarm',
-        isSlaMissed: false,
-      });
-    });
-
-    // Case when RT SLA is missed
-    it('correctly identifies a missed RT SLA', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704065340,
-      };
-      const chatMissed = {
-        first_reply_created_at: 1704066200,
-        waiting_since: 0,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
-        type: 'RT',
-        threshold: '1m',
-        icon: 'flame',
-        isSlaMissed: true,
-      });
-    });
-
-    // Case when RT SLA is not missed
-    it('correctly identifies an RT SLA not yet breached', () => {
-      const appliedSla = {
-        sla_first_response_time_threshold: 600,
-        sla_next_response_time_threshold: 1200,
-        sla_resolution_time_threshold: 1800,
-        created_at: 1704065460,
-      };
-      const chatNotMissed = {
-        first_reply_created_at: 1704066200,
-        waiting_since: 0,
-        status: 'open',
-      };
-      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
-        type: 'RT',
-        threshold: '1m',
-        icon: 'alarm',
-        isSlaMissed: false,
-      });
-    });
-  });
-});
@@ -15,6 +15,7 @@
    <span v-if="error" class="message">
      {{ error }}
    </span>
+    <slot name="masked" />
  </label>
 </template>

@@ -1,9 +1,16 @@
 <template>
  <div class="phone-input--wrap relative">
-    <div class="phone-input" :class="{ 'has-error': error }">
+    <div
+      class="flex items-center dark:bg-slate-900 justify-start rounded-md border border-solid"
+      :class="
+        error
+          ? 'border border-solid border-red-400 dark:border-red-400 mb-1'
+          : 'mb-4 border-slate-200 dark:border-slate-600'
+      "
+    >
      <div
        class="cursor-pointer py-2 pr-1.5 pl-2 rounded-tl-md rounded-bl-md flex items-center justify-center gap-1.5 bg-slate-25 dark:bg-slate-700 h-10 w-14"
-        @click="toggleCountryDropdown"
+        @click.prevent="toggleCountryDropdown"
      >
        <h5 v-if="activeCountry" class="mb-0">
          {{ activeCountry.emoji }}
@@ -13,14 +20,15 @@
      </div>
      <span
        v-if="activeDialCode"
-        class="flex bg-white dark:bg-slate-900 font-medium text-slate-800 dark:text-slate-100 font-normal text-base leading-normal py-2 pl-2 pr-0"
+        class="flex bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 font-normal text-base leading-normal py-2 pl-2 pr-0"
      >
        {{ activeDialCode }}
      </span>
      <input
+        ref="phoneNumberInput"
        :value="phoneNumber"
        type="tel"
-        class="phone-input--field"
+        class="!mb-0 !rounded-tl-none !rounded-bl-none !border-0 font-normal !w-full dark:!bg-slate-900 text-base !px-1.5 placeholder:font-normal"
        :placeholder="placeholder"
        :readonly="readonly"
        :style="styles"
@@ -28,24 +36,36 @@
        @blur="onBlur"
      />
    </div>
-    <div v-if="showDropdown" ref="dropdown" class="country-dropdown">
-      <div class="dropdown-search--wrap">
+    <div
+      v-if="showDropdown"
+      ref="dropdown"
+      v-on-clickaway="onOutsideClick"
+      tabindex="0"
+      class="z-10 absolute h-60 w-[12.5rem] shadow-md overflow-y-auto top-10 rounded px-0 pt-0 pb-1 bg-white dark:bg-slate-900"
+      @keydown.prevent.up="moveUp"
+      @keydown.prevent.down="moveDown"
+      @keydown.prevent.enter="
+        onSelectCountry(filteredCountriesBySearch[selectedIndex])
+      "
+    >
+      <div class="top-0 sticky bg-white dark:bg-slate-900 p-1">
        <input
          ref="searchbar"
          v-model="searchCountry"
          type="text"
          placeholder="Search"
-          class="dropdown-search"
+          class="!h-8 !mb-0 !text-sm !border !border-solid !border-slate-200 dark:!border-slate-600"
+          @input="onSearchCountry"
        />
      </div>
      <div
        v-for="(country, index) in filteredCountriesBySearch"
        ref="dropdownItem"
        :key="index"
-        class="country-dropdown--item"
+        class="flex items-center h-7 py-0 px-1 cursor-pointer hover:bg-slate-50 dark:hover:bg-slate-700"
        :class="{
-          active: country.id === activeCountryCode,
-          focus: index === selectedIndex,
+          'bg-slate-50 dark:bg-slate-700': country.id === activeCountryCode,
+          'bg-slate-25 dark:bg-slate-800': index === selectedIndex,
        }"
        @click="onSelectCountry(country)"
      >
@@ -74,10 +94,8 @@
 <script>
 import countries from 'shared/constants/countries.js';
 import parsePhoneNumber from 'libphonenumber-js';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';

 export default {
-  mixins: [keyboardEventListenerMixins],
  props: {
    value: {
      type: [String, Number],
@@ -102,15 +120,6 @@ export default {
  },
  data() {
    return {
-      countries: [
-        {
-          name: 'Select Country',
-          dial_code: '',
-          emoji: '',
-          id: '',
-        },
-        ...countries,
-      ],
      selectedIndex: -1,
      showDropdown: false,
      searchCountry: '',
@@ -120,6 +129,20 @@ export default {
    };
  },
  computed: {
+    countries() {
+      return [
+        {
+          name: this.dropdownFirstItemName,
+          dial_code: '',
+          emoji: '',
+          id: '',
+        },
+        ...countries,
+      ];
+    },
+    dropdownFirstItemName() {
+      return this.activeCountryCode ? 'Clear selection' : 'Select Country';
+    },
    filteredCountriesBySearch() {
      return this.countries.filter(country => {
        const { name, dial_code, id } = country;
@@ -154,12 +177,8 @@ export default {
    },
  },
  mounted() {
-    window.addEventListener('mouseup', this.onOutsideClick);
    this.setActiveCountry();
  },
-  beforeDestroy() {
-    window.removeEventListener('mouseup', this.onOutsideClick);
-  },
  methods: {
    onOutsideClick(e) {
      if (
@@ -177,28 +196,14 @@ export default {
    onBlur(e) {
      this.$emit('blur', e.target.value);
    },
-    dropdownItem() {
-      if (!this.showDropdown) return [];
-      return Array.from(
-        this.$refs.dropdown.querySelectorAll(
-          'div.country-dropdown div.country-dropdown--item'
-        )
-      );
-    },
-    focusedItem() {
-      if (!this.showDropdown) return [];
-      return Array.from(
-        this.$refs.dropdown.querySelectorAll('div.country-dropdown div.focus')
-      );
-    },
-    focusedItemIndex() {
-      if (!this.showDropdown) return -1;
-      return Array.from(this.dropdownItem()).indexOf(this.focusedItem()[0]);
+    onSearchCountry() {
+      // Reset selected index to 0
+      this.selectedIndex = 0;
    },
    moveUp() {
      if (!this.showDropdown) return;
      this.selectedIndex = Math.max(this.selectedIndex - 1, 0);
-      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
+      this.scrollToSelected();
    },
    moveDown() {
      if (!this.showDropdown) return;
@@ -206,14 +211,27 @@ export default {
        this.selectedIndex + 1,
        this.filteredCountriesBySearch.length - 1
      );
-      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
+      this.scrollToSelected();
+    },
+    scrollToSelected() {
+      this.$nextTick(() => {
+        const dropdown = this.$refs.dropdown;
+        const selectedItem = this.$refs.dropdownItem[this.selectedIndex];
+        const dropdownSearchbarHeight = 40;
+        if (selectedItem) {
+          const selectedItemTop = selectedItem.offsetTop;
+          dropdown.scrollTop = selectedItemTop - dropdownSearchbarHeight;
+        }
+      });
    },
    onSelectCountry(country) {
+      if (!country || !this.showDropdown) return;
      this.activeCountryCode = country.id;
      this.searchCountry = '';
      this.activeDialCode = country.dial_code;
      this.$emit('setCode', country.dial_code);
      this.closeDropdown();
+      this.$refs.phoneNumberInput.focus();
    },
    setActiveCountry() {
      const { phoneNumber } = this;
@@ -224,33 +242,6 @@ export default {
        this.activeDialCode = number.countryCallingCode;
      }
    },
-    getKeyboardEvents() {
-      return {
-        ArrowUp: {
-          action: e => {
-            e.preventDefault();
-            this.moveUp();
-          },
-          allowOnFocusedInput: true,
-        },
-        ArrowDown: {
-          action: e => {
-            e.preventDefault();
-            this.moveDown();
-          },
-          allowOnFocusedInput: true,
-        },
-        Enter: {
-          action: e => {
-            e.preventDefault();
-            this.onSelectCountry(
-              this.filteredCountriesBySearch[this.selectedIndex]
-            );
-          },
-          allowOnFocusedInput: true,
-        },
-      };
-    },
    toggleCountryDropdown() {
      this.showDropdown = !this.showDropdown;
      this.selectedIndex = -1;
@@ -267,46 +258,3 @@ export default {
  },
 };
 </script>
-<style scoped lang="scss">
-.phone-input--wrap {
-  .phone-input {
-    @apply flex items-center dark:bg-slate-900 justify-start mb-4 rounded-md border border-solid border-slate-200 dark:border-slate-600;
-
-    &.has-error {
-      @apply border border-solid border-red-400 dark:border-red-400;
-    }
-  }
-
-  .phone-input--field {
-    @apply mb-0 rounded-tl-none rounded-bl-none border-0 w-full dark:bg-slate-900 text-base px-1.5;
-
-    &::placeholder {
-      @apply font-normal;
-    }
-  }
-
-  .country-dropdown {
-    @apply z-10 absolute h-60 w-[12.5rem] shadow-md overflow-y-auto top-10 rounded px-0 pt-0 pb-1 bg-white dark:bg-slate-900;
-
-    .dropdown-search--wrap {
-      @apply top-0 sticky bg-white dark:bg-slate-900 p-1;
-
-      .dropdown-search {
-        @apply h-8 mb-0 text-sm border border-solid border-slate-200 dark:border-slate-600;
-      }
-    }
-
-    .country-dropdown--item {
-      @apply flex items-center h-7 py-0 px-1 cursor-pointer hover:bg-slate-50 dark:hover:bg-slate-700;
-
-      &.active {
-        @apply bg-slate-50 dark:bg-slate-700;
-      }
-
-      &.focus {
-        @apply bg-slate-25 dark:bg-slate-800;
-      }
-    }
-  }
-}
-</style>
@@ -52,8 +52,22 @@ export const validateLoggedInRoutes = (to, user, roleWiseRoutes) => {
  return null;
 };

-export const isAConversationRoute = routeName =>
-  [
+export const isAConversationRoute = (
+  routeName,
+  includeBase = false,
+  includeExtended = true
+) => {
+  const baseRoutes = [
+    'home',
+    'conversation_mentions',
+    'conversation_unattended',
+    'inbox_dashboard',
+    'label_conversations',
+    'team_conversations',
+    'folder_conversations',
+    'conversation_participating',
+  ];
+  const extendedRoutes = [
    'inbox_conversation',
    'conversation_through_mentions',
    'conversation_through_unattended',
@@ -62,7 +76,15 @@ export const isAConversationRoute = routeName =>
    'conversations_through_team',
    'conversations_through_folders',
    'conversation_through_participating',
-  ].includes(routeName);
+  ];
+
+  const routes = [
+    ...(includeBase ? baseRoutes : []),
+    ...(includeExtended ? extendedRoutes : []),
+  ];
+
+  return routes.includes(routeName);
+};

 export const getConversationDashboardRoute = routeName => {
  switch (routeName) {
@@ -106,6 +106,51 @@ describe('isAConversationRoute', () => {
    expect(isAConversationRoute('conversations_through_team')).toBe(true);
    expect(isAConversationRoute('dashboard')).toBe(false);
  });
+
+  it('returns true if base conversation route name is provided and includeBase is true', () => {
+    expect(isAConversationRoute('home', true)).toBe(true);
+    expect(isAConversationRoute('conversation_mentions', true)).toBe(true);
+    expect(isAConversationRoute('conversation_unattended', true)).toBe(true);
+    expect(isAConversationRoute('inbox_dashboard', true)).toBe(true);
+    expect(isAConversationRoute('label_conversations', true)).toBe(true);
+    expect(isAConversationRoute('team_conversations', true)).toBe(true);
+    expect(isAConversationRoute('folder_conversations', true)).toBe(true);
+    expect(isAConversationRoute('conversation_participating', true)).toBe(true);
+  });
+
+  it('returns false if base conversation route name is provided and includeBase is false', () => {
+    expect(isAConversationRoute('home', false)).toBe(false);
+    expect(isAConversationRoute('conversation_mentions', false)).toBe(false);
+    expect(isAConversationRoute('conversation_unattended', false)).toBe(false);
+    expect(isAConversationRoute('inbox_dashboard', false)).toBe(false);
+    expect(isAConversationRoute('label_conversations', false)).toBe(false);
+    expect(isAConversationRoute('team_conversations', false)).toBe(false);
+    expect(isAConversationRoute('folder_conversations', false)).toBe(false);
+    expect(isAConversationRoute('conversation_participating', false)).toBe(
+      false
+    );
+  });
+
+  it('returns true if base conversation route name is provided and includeBase and includeExtended is true', () => {
+    expect(isAConversationRoute('home', true, true)).toBe(true);
+    expect(isAConversationRoute('conversation_mentions', true, true)).toBe(
+      true
+    );
+    expect(isAConversationRoute('conversation_unattended', true, true)).toBe(
+      true
+    );
+    expect(isAConversationRoute('inbox_dashboard', true, true)).toBe(true);
+    expect(isAConversationRoute('label_conversations', true, true)).toBe(true);
+    expect(isAConversationRoute('team_conversations', true, true)).toBe(true);
+    expect(isAConversationRoute('folder_conversations', true, true)).toBe(true);
+    expect(isAConversationRoute('conversation_participating', true, true)).toBe(
+      true
+    );
+  });
+
+  it('returns false if base conversation route name is not provided', () => {
+    expect(isAConversationRoute('')).toBe(false);
+  });
 });

 describe('getConversationDashboardRoute', () => {
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "Loading agents",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -48,7 +48,8 @@
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "Custom Attributes",
      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations"
+      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
+      "NO_RECORDS_FOUND": "No attributes found"
    }
  },
  "EDIT_CONTACT": {
@@ -83,6 +84,7 @@
    "CONFIRM": {
      "TITLE": "Export Contacts",
      "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
      "YES": "Yes, Export",
      "NO": "No, Cancel"
    }
@@ -280,6 +280,7 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "No attributes found",
    "UPDATE": {
      "SUCCESS": "Attribute updated successfully",
      "ERROR": "Unable to update attribute. Please try again later"
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Last 7 days",
+      "LAST_30_DAYS": "Last 30 days",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}
@@ -107,6 +107,7 @@
      "GENERAL": "General",
      "REPORTS": "Reports",
      "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
      "CHANGE_ASSIGNEE": "Change Assignee",
      "CHANGE_PRIORITY": "Change Priority",
      "CHANGE_TEAM": "Change Team",
@@ -22,7 +22,7 @@
        "body": "Add agents to the created inbox."
      },
      {
-        "title": "Voila!",
+        "title": "Voilà!",
        "route": "settings_inbox_finish",
        "body": "You are all set to go!"
      }
@@ -43,7 +43,7 @@
        "CHOOSE_PLACEHOLDER": "Select a page from the list",
        "INBOX_NAME": "Inbox Name",
        "ADD_NAME": "Add a name for your inbox",
-        "PICK_NAME": "Pick A Name Your Inbox",
+        "PICK_NAME": "Pick a Name for your Inbox",
        "PICK_A_VALUE": "Pick a value"
      },
      "TWITTER": {
@@ -62,7 +62,7 @@
        },
        "CHANNEL_WEBHOOK_URL": {
          "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
          "ERROR": "Please enter a valid URL"
        },
        "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
          "ERROR": "This field is required"
        },
        "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Phone Number",
          "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
          "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
        },
@@ -175,12 +175,12 @@
          },
          "API_KEY": {
            "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
            "ERROR": "This field is required"
          },
          "API_SECRET": {
            "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
            "ERROR": "This field is required"
          },
          "APPLICATION_ID": {
@@ -239,7 +239,7 @@
        },
        "WEBHOOK_VERIFY_TOKEN": {
          "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
          "ERROR": "Please enter a valid value."
        },
        "API_KEY": {
@@ -269,7 +269,7 @@
        },
        "WEBHOOK_URL": {
          "LABEL": "Webhook URL",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
          "PLACEHOLDER": "Webhook URL"
        },
        "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
      },
      "EMAIL_CHANNEL": {
        "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
        "CHANNEL_NAME": {
          "LABEL": "Channel Name",
          "PLACEHOLDER": "Please enter a channel name",
@@ -345,7 +345,7 @@
      "AGENTS": {
        "TITLE": "Agents",
        "DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
        "PICK_AGENTS": "Pick agents for the inbox"
      },
      "DETAILS": {
@@ -406,7 +406,7 @@
      },
      "SENDER_NAME_SECTION": {
        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
        "FOR_EG": "For eg:",
        "FRIENDLY": {
          "TITLE": "Friendly",
@@ -508,12 +508,12 @@
      "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
      "WHATSAPP_SECTION_TITLE": "API Key",
      "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
      "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
@@ -585,7 +585,7 @@
      "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
      "UPDATE": "Update IMAP settings",
      "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
      "EDIT": {
        "SUCCESS_MESSAGE": "IMAP settings updated successfully",
        "ERROR_MESSAGE": "Unable to update IMAP settings"
@@ -10,6 +10,7 @@
    "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
    "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
    "FORM": {
+      "PICTURE": "Profile Picture",
      "AVATAR": "Profile Image",
      "ERROR": "Please fix form errors",
      "REMOVE_IMAGE": "Remove",
@@ -56,13 +57,19 @@
      },
      "ACCESS_TOKEN": {
        "TITLE": "Access Token",
-        "NOTE": "This token can be used if you are building an API based integration"
+        "NOTE": "This token can be used if you are building an API based integration",
+        "COPY": "Copy"
      },
      "AUDIO_NOTIFICATIONS_SECTION": {
        "TITLE": "Audio Notifications",
        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "None",
+          "MINE": "Assigned",
+          "ALL": "All"
+        },
        "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
          "NONE": "None",
          "ASSIGNED": "Assigned Conversations",
          "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,23 @@
        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Email",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
+      },
      "API": {
        "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
        "UPDATE_ERROR": "There is an error while updating the preferences, please try again"
@@ -320,7 +344,6 @@
      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
      "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
      "SWITCH_TO_REPLY": "Switch to Reply",
      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
@@ -6,6 +6,18 @@
    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
    "LEARN_MORE": "Learn more about SLA",
    "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
      "EMPTY": {
@@ -93,4 +105,4 @@
      "HIDE": "Hide {count} rows"
    }
  }
-}
+}
@@ -87,8 +87,8 @@
    },
    "CONDITION": {
      "DELETE_MESSAGE": "يجب أن يكون لديك على الأقل شرط واحد للحفظ",
-      "CONTACT_CUSTOM_ATTR_LABEL": "Contact Custom Attributes",
-      "CONVERSATION_CUSTOM_ATTR_LABEL": "Conversation Custom Attributes"
+      "CONTACT_CUSTOM_ATTR_LABEL": "سمة مخصصة لجهة اتصال",
+      "CONVERSATION_CUSTOM_ATTR_LABEL": "سمة مخصصة للمحادثة"
    },
    "ACTION": {
      "DELETE_MESSAGE": "يجب أن يكون لديك على الأقل شرط واحد للحفظ",
@@ -111,7 +111,7 @@
      "UPLOAD_ERROR": "تعذر تحميل المرفق، الرجاء المحاولة مرة أخرى",
      "LABEL_IDLE": "ارفع المرفق",
      "LABEL_UPLOADING": "جاري الرفع...",
-      "LABEL_UPLOADED": "Successfully Uploaded",
+      "LABEL_UPLOADED": "تم الرفع بنجاح",
      "LABEL_UPLOAD_FAILED": "فشل الرفع"
    }
  }
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "جاري تحميل الوكلاء",
    "UPDATE": {
      "CHANGE_STATUS": "تغيير الحالة",
-      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم.",
+      "SNOOZE_UNTIL": "غفوة",
      "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -1,8 +1,8 @@
 {
  "CANNED_MGMT": {
    "HEADER": "الردود السريعة",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
+    "HEADER_BTN_TXT": "إضافة رد جاهز",
+    "LOADING": "جاري جلب الردود الجاهزة...",
    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
    "LIST": {
@@ -10,66 +10,66 @@
      "TITLE": "إدارة الردود الجاهزة",
      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
      "TABLE_HEADER": [
-        "Short code",
+        "كود مختصر",
        "المحتوى",
        "الإجراءات"
      ]
    },
    "ADD": {
-      "TITLE": "Add canned response",
+      "TITLE": "إضافة رد جاهز",
      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "كود مختصر",
+          "PLACEHOLDER": "من فضلك ادخل الكود مختصر.",
+          "ERROR": "الكود مختصر مطلوب."
        },
        "CONTENT": {
          "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "من فضلك ادخل نص لرسالة التي ترغب في حفظها كقالب لاستخدامها لاحقاُ.",
+          "ERROR": "الرسالة مطلوبة."
        },
        "SUBMIT": "إرسال"
      },
      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "تم إضافة الرد المعد مسبقاً بنجاح.",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      }
    },
    "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "تعديل الرد المعد مسبقاً",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "كود مختصر",
+          "PLACEHOLDER": "من فضلك ادخل الكود مختصر.",
+          "ERROR": "الكود مختصر مطلوب."
        },
        "CONTENT": {
          "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
+          "PLACEHOLDER": "من فضلك ادخل نص لرسالة التي ترغب في حفظها كقالب لاستخدامها لاحقاُ.",
          "ERROR": "الرسالة مطلوبة."
        },
        "SUBMIT": "إرسال"
      },
      "BUTTON_TEXT": "تعديل",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "تم تحديث الرد المعد مسبقاً بنجاح.",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      }
    },
    "DELETE": {
      "BUTTON_TEXT": "حذف",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "تم حذف الرد المعد مسبقاً بنجاح.",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      },
      "CONFIRM": {
        "TITLE": "تأكيد الحذف",
        "MESSAGE": "هل أنت متأكد من الحذف ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "نعم, حذف ",
+        "NO": "لا, قم بالابقاء عليه "
      }
    }
  }
@@ -43,7 +43,7 @@
    },
    "CHAT_TIME_STAMP": {
      "CREATED": {
-        "LATEST": "Created",
+        "LATEST": "مضاف",
        "OLDEST": "تم إنشاؤها في:"
      },
      "LAST_ACTIVITY": {
@@ -53,10 +53,10 @@
    },
    "SORT_ORDER_ITEMS": {
      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+        "TEXT": "اخر نشاط: آلأقدم أولا"
      },
      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+        "TEXT": "اخر نشاط: الأحدث أولا"
      },
      "created_at_desc": {
        "TEXT": "Created at: Newest first"
@@ -111,7 +111,7 @@
        },
        "LAST_USER_MESSAGE_AT": {
          "NAME": "Last user message at",
-          "LABEL": "Last message"
+          "LABEL": "أخر رسالة"
        }
      }
    },
@@ -15,7 +15,7 @@
    "INITIATED_FROM": "تم البدء من",
    "INITIATED_AT": "تم البدء في",
    "IP_ADDRESS": "عنوان IP",
-    "CREATED_AT_LABEL": "Created",
+    "CREATED_AT_LABEL": "أضيفت",
    "NEW_MESSAGE": "رسالة جديدة",
    "CONVERSATIONS": {
      "NO_RECORDS_FOUND": "لا توجد محادثات سابقة مرتبطة بجهة الاتصال هذه.",
@@ -39,16 +39,17 @@
    },
    "MERGE_CONTACT": "دمج جهة الاتصال",
    "CONTACT_ACTIONS": "إجراءات جهات الاتصال",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
+    "MUTE_CONTACT": "احجب جهة الاتصال",
+    "UNMUTE_CONTACT": "إلغاء حجب جهة الاتصال",
    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "UNMUTED_SUCCESS": "تم إلغاء حجب جهة الاتصال بنجاح.",
    "SEND_TRANSCRIPT": "إرسال النص",
    "EDIT_LABEL": "تعديل",
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "سمات مخصصة",
      "CONTACT_LABELS": "تصنفيات جهات الاتصال",
-      "PREVIOUS_CONVERSATIONS": "المحادثات السابقة"
+      "PREVIOUS_CONVERSATIONS": "المحادثات السابقة",
+      "NO_RECORDS_FOUND": "لم يتم العثور على سمات"
    }
  },
  "EDIT_CONTACT": {
@@ -75,16 +76,17 @@
    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
  },
  "EXPORT_CONTACTS": {
-    "BUTTON_LABEL": "Export",
-    "TITLE": "Export Contacts",
-    "DESC": "Export contacts to a CSV file.",
+    "BUTTON_LABEL": "تصدير",
+    "TITLE": "تصدير جهات الاتصال",
+    "DESC": "تصدير جهات الاتصال إلى ملف CSV.",
    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى",
    "CONFIRM": {
-      "TITLE": "Export Contacts",
+      "TITLE": "تصدير جهات الاتصال",
      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
+      "YES": "نعم, قم بالتصدير",
+      "NO": "نعم, إلغاء"
    }
  },
  "DELETE_NOTE": {
@@ -148,15 +150,15 @@
        "LABEL": "اسم الشركة"
      },
      "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
+        "PLACEHOLDER": "إدخال اسم الدولة",
        "LABEL": "اسم الدولة",
        "SELECT_PLACEHOLDER": "اختر",
        "REMOVE": "حذف",
-        "SELECT_COUNTRY": "Select Country"
+        "SELECT_COUNTRY": "أختر الدولة"
      },
      "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "إدخال اسم المدينة",
+        "LABEL": "اسم المدينة"
      },
      "SOCIAL_PROFILES": {
        "FACEBOOK": {
@@ -197,7 +199,7 @@
      },
      "INBOX": {
        "LABEL": "صندوق الوارد",
-        "PLACEHOLDER": "Choose source inbox",
+        "PLACEHOLDER": "اختر صندوق المصدر",
        "ERROR": "حدد صندوق الوارد"
      },
      "SUBJECT": {
@@ -149,7 +149,7 @@
      "PRIVATE_NOTE": "إضافة ملاحظة خاصة",
      "SEND": "إرسال",
      "CREATE": "إضافة ملاحظة",
-      "INSERT_READ_MORE": "Read more",
+      "INSERT_READ_MORE": "اقرأ المزيد",
      "DISMISS_REPLY": "Dismiss reply",
      "REPLYING_TO": "Replying to:",
      "TIP_FORMAT_ICON": "عرض محرر النصوص",
@@ -280,6 +280,7 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "إنشاء سمة جديدة",
+    "NO_RECORDS_FOUND": "لم يتم العثور على سمات",
    "UPDATE": {
      "SUCCESS": "تم تحديث السمة المخصصة بنجاح",
      "ERROR": "غير قادر على تحديث السمة. الرجاء المحاولة مرة أخرى لاحقاً"
@@ -3,11 +3,11 @@
    "TITLE": "قيم محادثتك",
    "PLACEHOLDER": "أخبرنا المزيد...",
    "RATINGS": {
-      "POOR": "😞 Poor",
-      "FAIR": "😑 Fair",
-      "AVERAGE": "😐 Average",
-      "GOOD": "😀 Good",
-      "EXCELLENT": "😍 Excellent"
+      "POOR": "😞 سيئ",
+      "FAIR": "مقبول😑",
+      "AVERAGE": "😐 متوسط",
+      "GOOD": "😀 جيد",
+      "EXCELLENT": "😍 ممتاز"
    }
  }
 }
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "تطبيق",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "آخر 7 أيام",
+      "LAST_30_DAYS": "آخر 30 يوماً",
+      "LAST_3_MONTHS": "آخر 3 أشهر",
+      "LAST_6_MONTHS": "آخر 6 أشهر",
+      "LAST_YEAR": "العام الماضي",
+      "CUSTOM_RANGE": "تحديد نطاق المدة"
+    }
+  }
+}
@@ -1,5 +1,5 @@
 {
  "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
+    "SHOWING_RESULTS": "عرض{firstIndex}-{lastIndex} من {totalCount} إجماليي العناصر"
  }
 }
@@ -3,7 +3,7 @@
    "TITLE": "إعدادات الحساب",
    "SUBMIT": "تحديث الإعدادات",
    "BACK": "العودة",
-    "DISMISS": "Dismiss",
+    "DISMISS": "تجاهل",
    "UPDATE": {
      "ERROR": "تعذر تحديث الإعدادات، الرجاء المحاولة مرة أخرى!",
      "SUCCESS": "تم تحديث إعدادات الحساب بنجاح"
@@ -52,7 +52,7 @@
    "LEARN_MORE": "اعرف المزيد",
    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
-    "OPEN_BILLING": "Open billing"
+    "OPEN_BILLING": "فتح الفواتير"
  },
  "FORMS": {
    "MULTISELECT": {
@@ -107,16 +107,17 @@
      "GENERAL": "عام",
      "REPORTS": "التقارير",
      "CONVERSATION": "المحادثات",
+      "BULK_ACTIONS": "Bulk Actions",
      "CHANGE_ASSIGNEE": "تغيير المحال إليه",
-      "CHANGE_PRIORITY": "Change Priority",
+      "CHANGE_PRIORITY": "تغيير الأولوية",
      "CHANGE_TEAM": "تغيير الفريق",
      "SNOOZE_CONVERSATION": "تأجيل المحادثة",
      "ADD_LABEL": "إضافة تسمية إلى المحادثة",
      "REMOVE_LABEL": "إزالة التسمية من المحادثة",
      "SETTINGS": "الإعدادات",
      "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "مظهر",
+      "SNOOZE_NOTIFICATION": "تأجيل التنبيهات"
    },
    "COMMANDS": {
      "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة",
@@ -139,7 +140,7 @@
      "ADD_LABELS_TO_CONVERSATION": "إضافة تسمية إلى المحادثة",
      "ASSIGN_AN_AGENT": "تعيين وكيل",
      "AI_ASSIST": "AI Assist",
-      "ASSIGN_PRIORITY": "Assign priority",
+      "ASSIGN_PRIORITY": "تعيين الأولوية",
      "ASSIGN_A_TEAM": "تعيين فريق",
      "MUTE_CONVERSATION": "كتم المحادثة",
      "UNMUTE_CONVERSATION": "إلغاء كتم المحادثة",
@@ -151,21 +152,21 @@
      "UNTIL_NEXT_REPLY": "حتى الرد القادم",
      "UNTIL_NEXT_WEEK": "حتى الأسبوع القادم",
      "UNTIL_TOMORROW": "حتى الغد",
-      "UNTIL_NEXT_MONTH": "Until next month",
-      "AN_HOUR_FROM_NOW": "Until an hour from now",
-      "CUSTOM": "Custom...",
-      "CHANGE_APPEARANCE": "Change Appearance",
+      "UNTIL_NEXT_MONTH": "حتي الشهر القادم",
+      "AN_HOUR_FROM_NOW": "حتي ساعة من الأن",
+      "CUSTOM": "مخصص...",
+      "CHANGE_APPEARANCE": "تغيير المظهر",
      "LIGHT_MODE": "Light",
-      "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "DARK_MODE": "مظلم",
+      "SYSTEM_MODE": "نظام",
+      "SNOOZE_NOTIFICATION": "تأجيل التنبيهات"
    }
  },
  "DASHBOARD_APPS": {
    "LOADING_MESSAGE": "تحميل تطبيق لوحة التحكم..."
  },
  "COMMON": {
-    "OR": "Or",
+    "OR": "أو",
    "CLICK_HERE": "اضغط هنا"
  }
 }
@@ -22,7 +22,7 @@
        "body": "إضافة موظفين إلى صندوق الوارد الخاص بقناة التواصل التي تم إنشاؤها."
      },
      {
-        "title": "مرحى!",
+        "title": "Voilà!",
        "route": "settings_inbox_finish",
        "body": "أصبح كل شيء جاهزاً الآن!"
      }
@@ -43,7 +43,7 @@
        "CHOOSE_PLACEHOLDER": "اختر صفحة من القائمة",
        "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
        "ADD_NAME": "قم بتعيين اسم لصندوق الوارد الخاص بقناتك الجديدة",
-        "PICK_NAME": "اختر اسم لقناة التواصل الخاصة بك",
+        "PICK_NAME": "Pick a Name for your Inbox",
        "PICK_A_VALUE": "اختر قيمة"
      },
      "TWITTER": {
@@ -62,7 +62,7 @@
        },
        "CHANNEL_WEBHOOK_URL": {
          "LABEL": "رابط Webhook",
-          "PLACEHOLDER": "أدخل رابط Webhook",
+          "PLACEHOLDER": "Please enter your Webhook URL",
          "ERROR": "الرجاء إدخال عنوان URL صالح"
        },
        "CHANNEL_DOMAIN": {
@@ -112,14 +112,14 @@
          "ERROR": "هذا الحقل مطلوب"
        },
        "API_KEY": {
-          "USE_API_KEY": "Use API Key Authentication",
-          "LABEL": "API Key SID",
-          "PLACEHOLDER": "Please enter your API Key SID",
+          "USE_API_KEY": "استخدم مفتاح مصادقة API",
+          "LABEL": "مفتاح API SID",
+          "PLACEHOLDER": "الرجاء إدخال معرف مفتاح واجهة برمجة التطبيقات API الخاص بك",
          "ERROR": "هذا الحقل مطلوب"
        },
        "API_KEY_SECRET": {
-          "LABEL": "API Key Secret",
-          "PLACEHOLDER": "Please enter your API Key Secret",
+          "LABEL": "مفتاح سر API",
+          "PLACEHOLDER": "الرجاء إدخال سر مفتاح API الخاص بك",
          "ERROR": "هذا الحقل مطلوب"
        },
        "MESSAGING_SERVICE_SID": {
@@ -175,12 +175,12 @@
          },
          "API_KEY": {
            "LABEL": "مفتاح API",
-            "PLACEHOLDER": "الرجاء إدخال مفتاح API الخاص بك",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
            "ERROR": "هذا الحقل مطلوب"
          },
          "API_SECRET": {
            "LABEL": "سرية API",
-            "PLACEHOLDER": "الرجاء إدخال مفتاح API الخاص بك",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
            "ERROR": "هذا الحقل مطلوب"
          },
          "APPLICATION_ID": {
@@ -239,7 +239,7 @@
        },
        "WEBHOOK_VERIFY_TOKEN": {
          "LABEL": "رمز التحقق من Webhook",
-          "PLACEHOLDER": "أدخل رمز التحقق الذي تريد إعداده لفيسبوك على شبكة الويب.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
          "ERROR": "الرجاء إدخال اسم صالح."
        },
        "API_KEY": {
@@ -269,7 +269,7 @@
        },
        "WEBHOOK_URL": {
          "LABEL": "رابط Webhook",
-          "SUBTITLE": "تكوين عنوان URL حيث تريد تلقي ردود المكالمات على الأحداث.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
          "PLACEHOLDER": "رابط Webhook"
        },
        "SUBMIT_BUTTON": "إنشاء قناة API",
@@ -279,7 +279,7 @@
      },
      "EMAIL_CHANNEL": {
        "TITLE": "قناة البريد الالكتروني",
-        "DESC": "ربط البريد الإلكتروني الخاص بك.",
+        "DESC": "Integrate your email inbox.",
        "CHANNEL_NAME": {
          "LABEL": "اسم القناة",
          "PLACEHOLDER": "الرجاء إدخال اسم القناة",
@@ -345,7 +345,7 @@
      "AGENTS": {
        "TITLE": "موظف الدعم",
        "DESC": "هنا يمكنك إضافة موظفين لإدارة صندوق الوارد الخاص بقناة تواصلك التي تم إنشاؤها حديثاً. الموظفين الذين يتم تحديدهم هنا هم فقط من يمكنهم الوصول إلى صندوق الوارد الخاص بتلك القناة. الموظفين الذين ليسوا جزءاً من صندوق الوارد هذا لن يكونوا قادرين على رؤية أو الرد على الرسائل في قناة التواصل هذه عند تسجيل الدخول. <br> <b>ملحوظة:</b> كمسؤول، إذا كنت بحاجة إلى الوصول إلى جميع صناديق الوارد، يجب عليك إضافة نفسك كموظف لجميع صناديق الوارد الخاصة بقنوات التواصل التي تنشئها.",
-        "VALIDATION_ERROR": "إضافة وكيل واحد على الأقل إلى علبة الوارد الجديدة",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
        "PICK_AGENTS": "اختر وكلاء لصندوق الوارد"
      },
      "DETAILS": {
@@ -357,7 +357,7 @@
        "DESC": "لقد تم بنجاح ربط صفحة فيسبوك الخاصة بك مع Chatwoot. في المرة القادمة التي يرسل فيها العملاء رسالة إلى صفحتك، ستظهر المحادثة تلقائيًا على صندوق الوارد الخاص بك هنا.<br>نحن نزودك أيضًا بالكود النصي لصندوق دردشة الماسنجر والذي يمكنك إضافته بسهولة إلى الموقع الخاص بك لاستقبال الرسائل من الزوار كذلك. بمجرد أن يتم ذلك على موقع الويب الخاص بك، يمكن للعملاء مراسلتك من موقع الويب الخاص بك بدون الحاجة لأي أدوات خارجية وستظهر المحادثة هنا على Chatwoot.<br>رائع، أليس كذلك؟ نحن بالتأكيد نحاول أن نكون الأفضل :)"
      },
      "EMAIL_PROVIDER": {
-        "TITLE": "Select your email provider",
+        "TITLE": "حدد مزود البريد الإلكتروني الخاص بك",
        "DESCRIPTION": "Select an email provider from the list below. If you don't see your email provider in the list, you can select the other provider option and provide the IMAP and SMTP Credentials."
      },
      "MICROSOFT": {
@@ -406,7 +406,7 @@
      },
      "SENDER_NAME_SECTION": {
        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
        "FOR_EG": "For eg:",
        "FRIENDLY": {
          "TITLE": "Friendly",
@@ -508,7 +508,7 @@
      "ALLOW_MESSAGES_AFTER_RESOLVED": "السماح بالرسائل بعد حل المحادثة",
      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "السماح للمستخدمين النهائيين بإرسال رسائل حتى بعد تسوية المحادثة.",
      "WHATSAPP_SECTION_SUBHEADER": "يتم استخدام مفتاح API هذا للتكامل مع واتسب APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
      "WHATSAPP_SECTION_TITLE": "مفتاح API",
      "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
      "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
@@ -585,7 +585,7 @@
      "NOTE_TEXT": "لتمكين SMTP ، الرجاء تكوين IMAP.",
      "UPDATE": "تحديث الإعدادات",
      "TOGGLE_AVAILABILITY": "تمكين تكوين IMAP لهذا البريد الوارد",
-      "TOGGLE_HELP": "تمكين IMAP سيساعد المستخدم على تلقي البريد الإلكتروني",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
      "EDIT": {
        "SUCCESS_MESSAGE": "تم تحديث إعدادات IMAP بنجاح",
        "ERROR_MESSAGE": "غير قادر على تحديث إعدادات IMAP"
@@ -131,7 +131,7 @@
        "KEY_PLACEHOLDER": "Enter your OpenAI API key",
        "BUTTONS": {
          "NEED_HELP": "تحتاج مساعدة؟",
-          "DISMISS": "Dismiss",
+          "DISMISS": "تجاهل",
          "FINISH": "Finish Setup"
        },
        "DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",
@@ -46,7 +46,7 @@
        "DISMISS": "Dismiss suggestion"
      },
      "POWERED_BY": "Chatwoot AI",
-      "DISMISS": "Dismiss",
+      "DISMISS": "تجاهل",
      "ADD_SELECTED_LABELS": "Add selected labels",
      "ADD_SELECTED_LABEL": "Add selected label",
      "ADD_ALL_LABELS": "Add all labels"
@@ -16,9 +16,9 @@
      "UNAUTH": "اسم المستخدم / كلمة المرور غير صحيحة. الرجاء المحاولة مرة أخرى"
    },
    "OAUTH": {
-      "GOOGLE_LOGIN": "Login with Google",
-      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
-      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+      "GOOGLE_LOGIN": "تسجيل الدخول بواسطة جوجل",
+      "BUSINESS_ACCOUNTS_ONLY": "الرجاء استخدام عنوان البريد الإلكتروني الخاص بشركتك لتسجيل الدخول",
+      "NO_ACCOUNT_FOUND": "لم نتمكن من العثور على حساب لعنوان البريد الإلكتروني الخاص بك."
    },
    "FORGOT_PASSWORD": "نسيت كلمة المرور؟",
    "CREATE_NEW_ACCOUNT": "إنشاء حساب جديد",
@@ -17,7 +17,7 @@
    "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
    "BOT_LABEL": "رد آلي",
-    "READ_MORE": "Read more",
+    "READ_MORE": "اقرأ المزيد",
    "WROTE": "wrote:",
    "FROM": "من",
    "EMAIL": "البريد الإلكتروني"
@@ -1,13 +1,13 @@
 {
  "SET_NEW_PASSWORD": {
-    "TITLE": "Set new password",
+    "TITLE": "تعيين كلمة مرور جديدة",
    "PASSWORD": {
      "LABEL": "كلمة المرور",
      "PLACEHOLDER": "كلمة المرور",
-      "ERROR": "Password is too short."
+      "ERROR": "كلمة المرور قصيرة جداً."
    },
    "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
+      "LABEL": "تأكيد كلمة المرور",
      "PLACEHOLDER": "تأكيد كلمة المرور",
      "ERROR": "كلمة المرور غير متطابقة."
    },
@@ -10,6 +10,7 @@
    "PASSWORD_UPDATE_SUCCESS": "تم تغيير كلمة المرور بنجاح",
    "AFTER_EMAIL_CHANGED": "تم تحديث ملفك الشخصي بنجاح، الرجاء تسجيل الدخول مرة أخرى حيث أنه قد تم تغيير بيانات تسجيل الدخول الخاصة بك",
    "FORM": {
+      "PICTURE": "Profile Picture",
      "AVATAR": "صورة الملف الشخصي",
      "ERROR": "الرجاء إصلاح الأخطاء في النموذج",
      "REMOVE_IMAGE": "حذف",
@@ -56,13 +57,19 @@
      },
      "ACCESS_TOKEN": {
        "TITLE": "رمز المصادقة",
-        "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot"
+        "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot",
+        "COPY": "نسخ"
      },
      "AUDIO_NOTIFICATIONS_SECTION": {
        "TITLE": "الإشعارات الصوتية",
        "NOTE": "تمكين التنبيهات الصوتية في لوحة التحكم للرسائل والمحادثات الجديدة.",
+        "ALERT_TYPES": {
+          "NONE": "لا شيء",
+          "MINE": "Assigned",
+          "ALL": "الكل"
+        },
        "ALERT_TYPE": {
-          "TITLE": "أحداث التنبيه:",
+          "TITLE": "Alert events for conversations:",
          "NONE": "لا شيء",
          "ASSIGNED": "المحادثات المسندة",
          "ALL_CONVERSATIONS": "كل المحادثات"
@@ -88,6 +95,23 @@
        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "البريد الإلكتروني",
+        "PUSH": "الإشعارات الفورية",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
+      },
      "API": {
        "UPDATE_SUCCESS": "يتم تحديث إعدادات الإشعارات بنجاح",
        "UPDATE_ERROR": "حدث خطأ أثناء تحديث الإعدادات، الرجاء المحاولة مرة أخرى"
@@ -158,7 +182,7 @@
    "SELECTOR_SUBTITLE": "اختر حساباً من القائمة التالية",
    "PROFILE_SETTINGS": "إعدادات الملف الشخصي",
    "KEYBOARD_SHORTCUTS": "اختصارات لوحة المفاتيح",
-    "APPEARANCE": "Change Appearance",
+    "APPEARANCE": "تغيير المظهر",
    "SUPER_ADMIN_CONSOLE": "وحدة تحكم المدير المتميز",
    "LOGOUT": "تسجيل الخروج"
  },
@@ -320,7 +344,6 @@
      "GO_TO_REPORTS_SIDEBAR": "الذهاب إلى شريط التقارير الجانبي",
      "MOVE_TO_NEXT_TAB": "نقل إلى علامة التبويب التالية في قائمة المحادثات",
      "GO_TO_SETTINGS": "انتقل إلى الإعدادات",
-      "SWITCH_CONVERSATION_STATUS": "التبديل إلى حالة المحادثة التالية",
      "SWITCH_TO_PRIVATE_NOTE": "التبديل إلى الملاحظة الخاصة",
      "SWITCH_TO_REPLY": "التبديل إلى الرد",
      "TOGGLE_SNOOZE_DROPDOWN": "تبديل القائمة المنسدلة"
@@ -6,6 +6,18 @@
    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
    "LEARN_MORE": "Learn more about SLA",
    "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
      "EMPTY": {
@@ -93,4 +105,4 @@
      "HIDE": "Hide {count} rows"
    }
  }
-}
+}
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "Loading agents",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -48,7 +48,8 @@
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "Персонализирани атрибути",
      "CONTACT_LABELS": "Етикети на контакта",
-      "PREVIOUS_CONVERSATIONS": "Предишни разговори"
+      "PREVIOUS_CONVERSATIONS": "Предишни разговори",
+      "NO_RECORDS_FOUND": "Няма намерени атрибути"
    }
  },
  "EDIT_CONTACT": {
@@ -83,6 +84,7 @@
    "CONFIRM": {
      "TITLE": "Export Contacts",
      "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
      "YES": "Yes, Export",
      "NO": "No, Cancel"
    }
@@ -280,6 +280,7 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "Няма намерени атрибути",
    "UPDATE": {
      "SUCCESS": "Атрибута е обновен успешно",
      "ERROR": "Атрибута не бе обновен. Моля, опитайте отново по-късно"
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Last 7 days",
+      "LAST_30_DAYS": "Last 30 days",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}
@@ -107,6 +107,7 @@
      "GENERAL": "General",
      "REPORTS": "Reports",
      "CONVERSATION": "Разговор",
+      "BULK_ACTIONS": "Bulk Actions",
      "CHANGE_ASSIGNEE": "Change Assignee",
      "CHANGE_PRIORITY": "Change Priority",
      "CHANGE_TEAM": "Change Team",
@@ -22,7 +22,7 @@
        "body": "Add agents to the created inbox."
      },
      {
-        "title": "Voila!",
+        "title": "Voilà!",
        "route": "settings_inbox_finish",
        "body": "You are all set to go!"
      }
@@ -43,7 +43,7 @@
        "CHOOSE_PLACEHOLDER": "Select a page from the list",
        "INBOX_NAME": "Inbox Name",
        "ADD_NAME": "Add a name for your inbox",
-        "PICK_NAME": "Pick A Name Your Inbox",
+        "PICK_NAME": "Pick a Name for your Inbox",
        "PICK_A_VALUE": "Pick a value"
      },
      "TWITTER": {
@@ -62,7 +62,7 @@
        },
        "CHANNEL_WEBHOOK_URL": {
          "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
          "ERROR": "Please enter a valid URL"
        },
        "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
          "ERROR": "This field is required"
        },
        "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Телефон",
          "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
          "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
        },
@@ -175,12 +175,12 @@
          },
          "API_KEY": {
            "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
            "ERROR": "This field is required"
          },
          "API_SECRET": {
            "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
            "ERROR": "This field is required"
          },
          "APPLICATION_ID": {
@@ -223,7 +223,7 @@
          "ERROR": "This field is required"
        },
        "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Телефон",
          "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
          "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
        },
@@ -239,7 +239,7 @@
        },
        "WEBHOOK_VERIFY_TOKEN": {
          "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
          "ERROR": "Please enter a valid value."
        },
        "API_KEY": {
@@ -269,7 +269,7 @@
        },
        "WEBHOOK_URL": {
          "LABEL": "Webhook URL",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
          "PLACEHOLDER": "Webhook URL"
        },
        "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
      },
      "EMAIL_CHANNEL": {
        "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
        "CHANNEL_NAME": {
          "LABEL": "Channel Name",
          "PLACEHOLDER": "Please enter a channel name",
@@ -345,7 +345,7 @@
      "AGENTS": {
        "TITLE": "Агенти",
        "DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
        "PICK_AGENTS": "Pick agents for the inbox"
      },
      "DETAILS": {
@@ -406,7 +406,7 @@
      },
      "SENDER_NAME_SECTION": {
        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
        "FOR_EG": "For eg:",
        "FRIENDLY": {
          "TITLE": "Friendly",
@@ -508,12 +508,12 @@
      "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
      "WHATSAPP_SECTION_TITLE": "API Key",
      "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
      "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновяване",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
@@ -585,7 +585,7 @@
      "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
      "UPDATE": "Update IMAP settings",
      "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
      "EDIT": {
        "SUCCESS_MESSAGE": "IMAP settings updated successfully",
        "ERROR_MESSAGE": "Unable to update IMAP settings"
@@ -10,6 +10,7 @@
    "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
    "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
    "FORM": {
+      "PICTURE": "Profile Picture",
      "AVATAR": "Profile Image",
      "ERROR": "Please fix form errors",
      "REMOVE_IMAGE": "Remove",
@@ -56,13 +57,19 @@
      },
      "ACCESS_TOKEN": {
        "TITLE": "Access Token",
-        "NOTE": "This token can be used if you are building an API based integration"
+        "NOTE": "This token can be used if you are building an API based integration",
+        "COPY": "Copy"
      },
      "AUDIO_NOTIFICATIONS_SECTION": {
        "TITLE": "Audio Notifications",
        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Нито един",
+          "MINE": "Assigned",
+          "ALL": "Всички"
+        },
        "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
          "NONE": "Нито един",
          "ASSIGNED": "Assigned Conversations",
          "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,23 @@
        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Имейл",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
+      },
      "API": {
        "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
        "UPDATE_ERROR": "There is an error while updating the preferences, please try again"
@@ -320,7 +344,6 @@
      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
      "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
      "SWITCH_TO_REPLY": "Switch to Reply",
      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
@@ -6,6 +6,18 @@
    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
    "LEARN_MORE": "Learn more about SLA",
    "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
      "EMPTY": {
@@ -93,4 +105,4 @@
      "HIDE": "Hide {count} rows"
    }
  }
-}
+}
@@ -1,17 +1,17 @@
 {
  "FILTER": {
    "TITLE": "Filtre de converses",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
-    "EDIT_CUSTOM_FILTER": "Edit Folder",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "SUBTITLE": "Afegiu els vostres filtres a continuació i premeu 'Aplicar filtres' per eliminar el desordre del xat.",
+    "EDIT_CUSTOM_FILTER": "Edita la carpeta",
+    "CUSTOM_VIEWS_SUBTITLE": "Afegeix o elimina filtres i actualitza la teva carpeta.",
+    "ADD_NEW_FILTER": "Afegeix un filtre",
+    "FILTER_DELETE_ERROR": "Vaja, sembla que no podem desar res! Afegiu almenys un filtre per desar-lo.",
    "SUBMIT_BUTTON_LABEL": "Aplicar filtres",
-    "UPDATE_BUTTON_LABEL": "Update folder",
+    "UPDATE_BUTTON_LABEL": "Actualitza la carpeta",
    "CANCEL_BUTTON_LABEL": "Cancel·la",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "FOLDER_LABEL": "Folder Name",
-    "FOLDER_QUERY_LABEL": "Folder Query",
+    "CLEAR_BUTTON_LABEL": "Esborra els filtres",
+    "FOLDER_LABEL": "Nom de la carpeta",
+    "FOLDER_QUERY_LABEL": "Consulta de carpeta",
    "EMPTY_VALUE_ERROR": "El valor és necessari.",
    "TOOLTIP_LABEL": "Filtre de converses",
    "QUERY_DROPDOWN_LABELS": {
@@ -27,8 +27,8 @@
      "is_not_present": "No és present",
      "is_greater_than": "És més gran que",
      "is_less_than": "És més petit que",
-      "days_before": "Is x days before",
-      "starts_with": "Starts with"
+      "days_before": "És x dies abans",
+      "starts_with": "Comença amb"
    },
    "ATTRIBUTE_LABELS": {
      "TRUE": "Cert",
@@ -36,66 +36,66 @@
    },
    "ATTRIBUTES": {
      "STATUS": "Estat",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
+      "ASSIGNEE_NAME": "Nom assignat",
+      "INBOX_NAME": "Nom de la safata d'entrada",
+      "TEAM_NAME": "Nom de l'equip",
+      "CONVERSATION_IDENTIFIER": "Identificador de conversa",
+      "CAMPAIGN_NAME": "Nom de la campanya",
      "LABELS": "Etiquetes",
-      "BROWSER_LANGUAGE": "Browser language",
-      "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country name",
-      "REFERER_LINK": "Referer link",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "BROWSER_LANGUAGE": "Idioma del navegador",
+      "PRIORITY": "Prioritat",
+      "COUNTRY_NAME": "Nom del país",
+      "REFERER_LINK": "Enllaç de referència",
+      "CUSTOM_ATTRIBUTE_LIST": "Llista",
      "CUSTOM_ATTRIBUTE_TEXT": "Llista",
      "CUSTOM_ATTRIBUTE_NUMBER": "Número",
      "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity"
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Casella de selecció",
+      "CREATED_AT": "Creat a",
+      "LAST_ACTIVITY": "Última activitat"
    },
    "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
+      "STANDARD_FILTERS": "Filtres estàndard",
+      "ADDITIONAL_FILTERS": "Filtres addicionals",
+      "CUSTOM_ATTRIBUTES": "Atributs personalitzats"
    },
    "CUSTOM_VIEWS": {
      "ADD": {
-        "TITLE": "Do you want to save this filter?",
-        "LABEL": "Name this filter",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required.",
-        "SAVE_BUTTON": "Save filter",
+        "TITLE": "Vols desar aquest filtre?",
+        "LABEL": "Anomena aquest filtre",
+        "PLACEHOLDER": "Anomena el teu filtre per referir-lo més endavant.",
+        "ERROR_MESSAGE": "El nom és obligatori.",
+        "SAVE_BUTTON": "Desa el filtre",
        "CANCEL_BUTTON": "Cancel·la",
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder."
+          "SUCCESS_MESSAGE": "Carpeta creada correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en crear la carpeta."
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment."
+          "SUCCESS_MESSAGE": "Segment creat correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en crear el segment."
        }
      },
      "EDIT": {
-        "EDIT_BUTTON": "Edit folder"
+        "EDIT_BUTTON": "Editar la carpeta"
      },
      "DELETE": {
-        "DELETE_BUTTON": "Delete filter",
+        "DELETE_BUTTON": "Suprimir el filtre",
        "MODAL": {
          "CONFIRM": {
-            "TITLE": "Confirm deletion",
-            "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, delete",
-            "NO": "No, keep it"
+            "TITLE": "Confirmar la supressió",
+            "MESSAGE": "Esteu segur que suprimiu el filtre ",
+            "YES": "Sí, esborra",
+            "NO": "No, guarda-ho"
          }
        },
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder."
+          "SUCCESS_MESSAGE": "La carpeta s'ha suprimit correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en suprimir la carpeta."
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment."
+          "SUCCESS_MESSAGE": "El segment s'ha suprimit correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en suprimir el segment."
        }
      }
    }
@@ -1,7 +1,7 @@
 {
  "AGENT_BOTS": {
    "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
+    "LOADING_EDITOR": "S'està carregant l'editor...",
    "HEADER_BTN_TXT": "Add bot configuration",
    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
    "CSML_BOT_EDITOR": {
@@ -3,7 +3,7 @@
    "HEADER": "Agents",
    "HEADER_BTN_TXT": "Afegir Agent",
    "LOADING": "S'està recollint la llista d'agents",
-    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> Un <b>Agent</b> és membre del vostre equip d’atenció al client. </p><p> Els agents podran veure i respondre missatges dels teus usuaris. La llista mostra tots els agents que hi ha actualment al teu compte.</p><p> Fer clic a <b>Afegeix Agent</b> per afegir un agent nou. L’agent que afegeixes rebrà un correu electrònic amb un enllaç de confirmació per activar el seu compte, després del qual podrà accedir a Chatwoot i respondre als missatges. </p><p> L’accés a les funcions de Chatwoot es basa en els següents rols.</p><p> <b>Agent</b> - Els agents amb aquesta funció només poden accedir a les bústies d’entrada, als informes i a les converses. Poden assignar converses a altres agents o a ells mateixos i resoldre converses.</p><p> <b>Administrador</b> - L'administrador tindrà accés a totes les funcions de Chatwoot habilitades per al teu compte, inclosa la configuració, juntament amb tots els privilegis dels agents normals.</p>",
+    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> Un <b>Agent</b> és membre del vostre equip d’atenció al client. </p><p> Els agents podran veure i respondre missatges dels teus usuaris. La llista mostra tots els agents que hi ha actualment al teu compte.</p><p> Fer clic a <b>Afegeix Agent</b> per afegir un agent nou. L´agent que afegeixes rebrà un correu electrònic amb un enllaç de confirmació per activar el seu compte, després del qual podrà accedir a Chatwoot i respondre als missatges. </p><p> L´accés a les funcions de Chatwoot es basa en els següents rols.</p><p> <b>Agent</b> - Els agents amb aquesta funció només poden accedir a les bústies d´entrada, als informes i a les converses. Poden assignar converses a altres agents o a ells mateixos i resoldre converses.</p><p> <b>Administrador</b> - L´administrador tindrà accés a totes les funcions de Chatwoot habilitades per al teu compte, inclosa la configuració, juntament amb tots els privilegis dels agents normals.</p>",
    "AGENT_TYPES": {
      "ADMINISTRATOR": "Administrador/a",
      "AGENT": "Agent"
@@ -31,7 +31,7 @@
        "AGENT_TYPE": {
          "LABEL": "Tipus d'Agent",
          "PLACEHOLDER": "Selecciona un tipus",
-          "ERROR": "El tipus d'Agent és necessari"
+          "ERROR": "El rol és necessari"
        },
        "EMAIL": {
          "LABEL": "Adreça de correu electrònic",
@@ -76,8 +76,8 @@
        },
        "AGENT_AVAILABILITY": {
          "LABEL": "Disponibilitat",
-          "PLACEHOLDER": "Please select an availability status",
-          "ERROR": "Availability is required"
+          "PLACEHOLDER": "Seleccioneu un estat de disponibilitat",
+          "ERROR": "Es requereix disponibilitat"
        },
        "SUBMIT": "Editar l'agent"
      },
@@ -111,7 +111,7 @@
        "PLACEHOLDER": {
          "AGENT": "Cerca agents",
          "TEAM": "Cerca equips",
-          "INPUT": "Search for agents"
+          "INPUT": "Cerca agents"
        }
      }
    }
@@ -11,7 +11,7 @@
      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
      "TABLE_HEADER": [
        "User",
-        "Action",
+        "Temps",
        "Adreça IP"
      ]
    },
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "Loading agents",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -98,7 +98,7 @@
        "CREATED_AT": "Created at"
      },
      "BUTTONS": {
-        "ADD": "Add",
+        "ADD": "Afegir",
        "EDIT": "Edita",
        "DELETE": "Esborrar"
      },
@@ -1,75 +1,75 @@
 {
  "CANNED_MGMT": {
    "HEADER": "Respostes predeterminades",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
+    "HEADER_BTN_TXT": "Afegir resposta predeterminada",
+    "LOADING": "S'estan recollint les respostes predeterminades...",
    "SEARCH_404": "No hi ha cap resposta que coincideixi amb aquesta consulta.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "SIDEBAR_TXT": "<p><b>Respostes predeterminades</b> </p><p> Les respostes predeterminades són plantilles de respostes escrites prèviament que us ajuden a respondre ràpidament a una conversa. Per inserir una resposta predefinida durant un xat, els agents poden escriure un codi curt precedit d'un caràcter '/'. </p><p> Pots gestionar les teves respostes predefinides des d'aquesta pàgina o crear-ne de noves mitjançant el botó \"Afegeix una resposta predefinida\".</p><p>Obre el <a target=\"_blank\" href=\"https: //www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Manual de respostes llaunes</a> en una altra pestanya per ajudar-te.</p><p>També, fes una ullada al nou <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank \">Biblioteca de respostes predeterminades</a>.</p>",
    "LIST": {
      "404": "No hi ha respostes predeterminades disponibles en aquest compte.",
      "TITLE": "Gestiona les respostes predeterminades",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "Les respostes predeterminades són plantilles de resposta predefinides que es poden utilitzar per enviar ràpidament respostes a les converses.",
      "TABLE_HEADER": [
-        "Short code",
+        "Codi curt",
        "Contingut",
        "Accions"
      ]
    },
    "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "Afegir resposta predeterminada",
+      "DESC": "Les respostes predeterminades són plantilles de resposta predefinides que es poden utilitzar per enviar ràpidament respostes a les converses.",
      "CANCEL_BUTTON_TEXT": "Cancel·la",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "Codi curt",
+          "PLACEHOLDER": "Introduïu un codi curt.",
+          "ERROR": "És necessari el codi curt."
        },
        "CONTENT": {
          "LABEL": "Missatge",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "Escriviu el missatge que voleu desar com a plantilla per utilitzar-lo més tard.",
+          "ERROR": "El missatge és obligatori."
        },
        "SUBMIT": "Envia"
      },
      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada afegida correctament.",
        "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
      }
    },
    "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "Edita la resposta predeterminada",
      "CANCEL_BUTTON_TEXT": "Cancel·la",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "Codi curt",
+          "PLACEHOLDER": "Introduïu un codi curt.",
+          "ERROR": "És necessari el codi curt."
        },
        "CONTENT": {
          "LABEL": "Missatge",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "Escriviu el missatge que voleu desar com a plantilla per utilitzar-lo més tard.",
+          "ERROR": "El missatge és obligatori."
        },
        "SUBMIT": "Envia"
      },
      "BUTTON_TEXT": "Edita",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada actualitzada correctament.",
        "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
      }
    },
    "DELETE": {
      "BUTTON_TEXT": "Esborra",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada eliminada correctament.",
        "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
      },
      "CONFIRM": {
-        "TITLE": "Confirm deletion",
+        "TITLE": "Confirma l'esborrat",
        "MESSAGE": "N'estas segur ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "Sí, esborra ",
+        "NO": "No, mantén-la "
      }
    }
  }
@@ -8,7 +8,7 @@
    },
    "TAB_HEADING": "Converses",
    "MENTION_HEADING": "Mencions",
-    "UNATTENDED_HEADING": "Unattended",
+    "UNATTENDED_HEADING": "Sense assistència",
    "SEARCH": {
      "INPUT": "Cerca persones, xats, respostes desades .."
    },
@@ -36,27 +36,27 @@
      }
    },
    "VIEW_FILTER": "Veure",
-    "SORT_TOOLTIP_LABEL": "Sort conversations",
+    "SORT_TOOLTIP_LABEL": "Ordena les converses",
    "CHAT_SORT": {
      "STATUS": "Estat",
-      "ORDER_BY": "Order by"
+      "ORDER_BY": "Ordena per"
    },
    "CHAT_TIME_STAMP": {
      "CREATED": {
-        "LATEST": "Created",
-        "OLDEST": "Created at:"
+        "LATEST": "Creat",
+        "OLDEST": "Creat per:"
      },
      "LAST_ACTIVITY": {
-        "NOT_ACTIVE": "Last activity:",
-        "ACTIVE": "Last activity"
+        "NOT_ACTIVE": "Darrera activitat:",
+        "ACTIVE": "Darrera activitat"
      }
    },
    "SORT_ORDER_ITEMS": {
      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+        "TEXT": "Última activitat: Més antic primer"
      },
      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+        "TEXT": "Última activitat: La més nova primer"
      },
      "created_at_desc": {
        "TEXT": "Created at: Newest first"
@@ -99,15 +99,15 @@
    },
    "CHAT_SORT_BY_FILTER": {
      "TITLE": "Sort conversation",
-      "DROPDOWN_TITLE": "Sort by",
+      "DROPDOWN_TITLE": "Ordenat per",
      "ITEMS": {
        "LATEST": {
          "NAME": "Last activity at",
          "LABEL": "Last activity"
        },
        "CREATED_AT": {
-          "NAME": "Created at",
-          "LABEL": "Created at"
+          "NAME": "Creat per",
+          "LABEL": "Creat per"
        },
        "LAST_USER_MESSAGE_AT": {
          "NAME": "Last user message at",
@@ -15,7 +15,7 @@
    "INITIATED_FROM": "Iniciada des de",
    "INITIATED_AT": "Iniciada a les",
    "IP_ADDRESS": "Adreça IP",
-    "CREATED_AT_LABEL": "Created",
+    "CREATED_AT_LABEL": "Creat",
    "NEW_MESSAGE": "Nou missatge",
    "CONVERSATIONS": {
      "NO_RECORDS_FOUND": "No hi han converses prèvies associades a aquest contacte.",
@@ -48,7 +48,8 @@
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "Atributs personalitzats",
      "CONTACT_LABELS": "Etiquetes de contactes",
-      "PREVIOUS_CONVERSATIONS": "Converses prèvies"
+      "PREVIOUS_CONVERSATIONS": "Converses prèvies",
+      "NO_RECORDS_FOUND": "No s'han trobat atributs"
    }
  },
  "EDIT_CONTACT": {
@@ -75,16 +76,17 @@
    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
  },
  "EXPORT_CONTACTS": {
-    "BUTTON_LABEL": "Export",
-    "TITLE": "Export Contacts",
-    "DESC": "Export contacts to a CSV file.",
+    "BUTTON_LABEL": "Exporta",
+    "TITLE": "Exporta contactes",
+    "DESC": "Exporta contactes a través d'un fitxer CSV.",
    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar",
    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
+      "TITLE": "Exporta contactes",
+      "MESSAGE": "Esteu segur que voleu exportar tots els contactes?",
+      "FILTERED_MESSAGE": "Esteu segur que voleu exportar tots els contactes filtrats?",
+      "YES": "Sí, Exporta",
+      "NO": "No, cancel·la"
    }
  },
  "DELETE_NOTE": {
@@ -150,13 +152,13 @@
      "COUNTRY": {
        "PLACEHOLDER": "Enter the country name",
        "LABEL": "Nom del país",
-        "SELECT_PLACEHOLDER": "Select",
+        "SELECT_PLACEHOLDER": "Selecciona",
        "REMOVE": "Suprimeix",
-        "SELECT_COUNTRY": "Select Country"
+        "SELECT_COUNTRY": "Selecciona país"
      },
      "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "Introdueix el nom de la ciutat",
+        "LABEL": "Nom de la ciutat"
      },
      "SOCIAL_PROFILES": {
        "FACEBOOK": {
@@ -179,8 +181,8 @@
    },
    "DELETE_AVATAR": {
      "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "SUCCESS_MESSAGE": "L'avatar del contacte s'ha suprimit correctament",
+        "ERROR_MESSAGE": "No s'ha pogut esborrar l'avatar de contacte. Torneu-ho a provar."
      }
    },
    "SUCCESS_MESSAGE": "Contacte guardat correctament",
@@ -189,30 +191,30 @@
  "NEW_CONVERSATION": {
    "BUTTON_LABEL": "Inicia la conversa",
    "TITLE": "Nova conversació",
-    "DESC": "Start a new conversation by sending a new message.",
+    "DESC": "Inicia una conversa nova enviant un missatge nou.",
    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
    "FORM": {
      "TO": {
-        "LABEL": "To"
+        "LABEL": "Per"
      },
      "INBOX": {
        "LABEL": "Inbox",
-        "PLACEHOLDER": "Choose source inbox",
+        "PLACEHOLDER": "Trieu la safata d'entrada d'origen",
        "ERROR": "Select an inbox"
      },
      "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
+        "LABEL": "Assumpte",
+        "PLACEHOLDER": "Assumpte",
        "ERROR": "Subject can't be empty"
      },
      "MESSAGE": {
        "LABEL": "Missatge",
        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
+        "ERROR": "El missatge no pot estar buit"
      },
      "ATTACHMENTS": {
-        "SELECT": "Choose files",
-        "HELP_TEXT": "Drag and drop files here or choose files to attach"
+        "SELECT": "Trieu fitxers",
+        "HELP_TEXT": "Arrossegueu i deixeu anar fitxers aquí o trieu fitxers per adjuntar"
      },
      "SUBMIT": "Send message",
      "CANCEL": "Cancel·la",
@@ -226,10 +228,10 @@
    "FIELDS": "Contact fields",
    "SEARCH_BUTTON": "Cercar",
    "SEARCH_INPUT_PLACEHOLDER": "Cerca de contactes",
-    "FILTER_CONTACTS": "Filter",
-    "FILTER_CONTACTS_SAVE": "Save filter",
-    "FILTER_CONTACTS_DELETE": "Delete filter",
-    "FILTER_CONTACTS_EDIT": "Edit segment",
+    "FILTER_CONTACTS": "Filtre",
+    "FILTER_CONTACTS_SAVE": "Desa el filtre",
+    "FILTER_CONTACTS_DELETE": "Suprimir el filtre",
+    "FILTER_CONTACTS_EDIT": "Edita segment",
    "LIST": {
      "LOADING_MESSAGE": "Carregant contactes...",
      "404": "No hi ha cap contacte que coincideixi amb la vostra cerca 🔍",
@@ -240,8 +242,8 @@
        "CONVERSATIONS": "Converses",
        "LAST_ACTIVITY": "Last Activity",
        "CREATED_AT": "Created At",
-        "COUNTRY": "Country",
-        "CITY": "City",
+        "COUNTRY": "País",
+        "CITY": "Ciutat",
        "SOCIAL_PROFILES": "Social Profiles",
        "COMPANY": "Companyia",
        "EMAIL_ADDRESS": "Adreça de correu electrònic"
@@ -255,93 +257,93 @@
  },
  "REMINDER": {
    "ADD_BUTTON": {
-      "BUTTON": "Add",
-      "TITLE": "Shift + Enter to create a task"
+      "BUTTON": "Afegir",
+      "TITLE": "Shift + Enter per crear una tasca"
    },
    "FOOTER": {
-      "DUE_DATE": "Due date",
-      "LABEL_TITLE": "Set type"
+      "DUE_DATE": "Data de venciment",
+      "LABEL_TITLE": "Establir tipus"
    }
  },
  "NOTES": {
-    "FETCHING_NOTES": "Fetching notes...",
+    "FETCHING_NOTES": "S'estan obtenint notes...",
    "NOT_AVAILABLE": "There are no notes created for this contact",
    "HEADER": {
      "TITLE": "Notes"
    },
    "LIST": {
-      "LABEL": "added a note"
+      "LABEL": "afegeix una nota"
    },
    "ADD": {
-      "BUTTON": "Add",
-      "PLACEHOLDER": "Add a note",
-      "TITLE": "Shift + Enter to create a note"
+      "BUTTON": "Afegir",
+      "PLACEHOLDER": "Afegeix una nota",
+      "TITLE": "Shift + Enter per crear una nota"
    },
    "CONTENT_HEADER": {
-      "DELETE": "Delete note"
+      "DELETE": "Suprimeix la nota"
    }
  },
  "EVENTS": {
    "HEADER": {
-      "TITLE": "Activities"
+      "TITLE": "Activitats"
    },
    "BUTTON": {
      "PILL_BUTTON_NOTES": "notes",
-      "PILL_BUTTON_EVENTS": "events",
+      "PILL_BUTTON_EVENTS": "esdeveniment",
      "PILL_BUTTON_CONVO": "converses"
    }
  },
  "CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Add attributes",
-    "BUTTON": "Add custom attribute",
-    "NOT_AVAILABLE": "There are no custom attributes available for this contact.",
+    "ADD_BUTTON_TEXT": "Afegir atributs",
+    "BUTTON": "Afegir atributs personalitzats",
+    "NOT_AVAILABLE": "No hi ha atributs personalitzats disponibles per a aquest contacte.",
    "COPY_SUCCESSFUL": "S'ha copiat al porta-retalls amb èxit",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "SHOW_MORE": "Mostra tots els atributs",
+    "SHOW_LESS": "Mostra menys atributs",
    "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "COPY": "Copia l'atribut",
+      "DELETE": "Suprimeix l'atribut",
+      "EDIT": "Edita l'atribut"
    },
    "ADD": {
-      "TITLE": "Create custom attribute",
-      "DESC": "Add custom information to this contact."
+      "TITLE": "Crear atribut personalitzat",
+      "DESC": "Afegeix informació personalitzada a aquest contacte."
    },
    "FORM": {
-      "CREATE": "Add attribute",
+      "CREATE": "Afegir atribut",
      "CANCEL": "Cancel·la",
      "NAME": {
-        "LABEL": "Custom attribute name",
-        "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
+        "LABEL": "Personalitza el nom de l'atribut",
+        "PLACEHOLDER": "P. ex.: identificador de Shopify",
+        "ERROR": "El nom de l'atribut personalitzat no és vàlid"
      },
      "VALUE": {
        "LABEL": "Attribute value",
        "PLACEHOLDER": "Eg: 11901 "
      },
      "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "TITLE": "Crear nou atribut ",
+        "SUCCESS": "Atribut afegit correctament",
+        "ERROR": "No es pot afegir l'atribut. Si us plau, intenta-ho més tard"
      },
      "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
+        "SUCCESS": "Atribut actualitzat correctament",
+        "ERROR": "No es pot actualitzar l'atribut. Si us plau, intenta-ho més tard"
      },
      "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
+        "SUCCESS": "Atribut esborrat correctament",
+        "ERROR": "No es pot esborrar l'atribut. Si us plau, intenta-ho més tard"
      },
      "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
+        "TITLE": "Afegir atributs",
+        "PLACEHOLDER": "Cerca atributs",
+        "NO_RESULT": "No s'han trobat atributs"
      },
      "ATTRIBUTE_TYPE": {
        "LIST": {
-          "PLACEHOLDER": "Select value",
-          "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
+          "PLACEHOLDER": "Selecciona valor",
+          "SEARCH_INPUT_PLACEHOLDER": "Cerca valor",
+          "NO_RESULT": "No s'ha trobat cap resultat"
        }
      }
    },
@@ -364,7 +366,7 @@
      "HELP_LABEL": "To be kept"
    },
    "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Resum",
      "DELETE_WARNING": "Contact of <strong>%{primaryContactName}</strong> will be deleted.",
      "ATTRIBUTE_WARNING": "Contact details of <strong>%{primaryContactName}</strong> will be copied to <strong>%{parentContactName}</strong>."
    },
@@ -372,13 +374,13 @@
      "ERROR": "ERROR_MESSAGE"
    },
    "FORM": {
-      "SUBMIT": " Merge contacts",
+      "SUBMIT": " Fusiona contactes",
      "CANCEL": "Cancel·la",
      "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Seleccioneu un contacte fill per fusionar"
      },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
+      "SUCCESS_MESSAGE": "Contacte fusionat correctament",
+      "ERROR_MESSAGE": "No s'ha pogut fusionar els contactes, torna-ho a provar!"
    }
  }
 }
@@ -28,24 +28,24 @@
      "is_not_present": "No és present",
      "is_greater_than": "És més gran que",
      "is_lesser_than": "Is lesser than",
-      "days_before": "Is x days before"
+      "days_before": "És x dies abans"
    },
    "ATTRIBUTES": {
      "NAME": "Nom",
      "EMAIL": "Correu electrònic",
      "PHONE_NUMBER": "Número de telèfon",
      "IDENTIFIER": "Identifier",
-      "CITY": "City",
-      "COUNTRY": "Country",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "CITY": "Ciutat",
+      "COUNTRY": "País",
+      "CUSTOM_ATTRIBUTE_LIST": "Llista",
      "CUSTOM_ATTRIBUTE_TEXT": "Llista",
      "CUSTOM_ATTRIBUTE_NUMBER": "Número",
      "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Casella de selecció",
      "CREATED_AT": "Created At",
      "LAST_ACTIVITY": "Last Activity",
      "REFERER_LINK": "Referrer link",
-      "BLOCKED": "Blocked"
+      "BLOCKED": "Blocat"
    },
    "GROUPS": {
      "STANDARD_FILTERS": "Standard Filters",
@@ -1,11 +1,11 @@
 {
  "CONVERSATION": {
    "SELECT_A_CONVERSATION": "Si us plau, selecciona una conversa al panell de l’esquerra",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
+    "CSAT_REPLY_MESSAGE": "Si us plau, valoreu la conversa",
+    "404": "Ho sentim, no podem trobar la conversa. Torneu-ho a provar",
+    "SWITCH_VIEW_LAYOUT": "Canvia el disseny",
+    "DASHBOARD_APP_TAB_MESSAGES": "Missatges",
+    "UNVERIFIED_SESSION": "La identitat d'aquest usuari no està verificada",
    "NO_MESSAGE_1": "Uh oh! Sembla que no hi ha missatges de clients a la safata d'entrada.",
    "NO_MESSAGE_2": " per enviar un missatge a la vostra pàgina!",
    "NO_INBOX_1": "Hola! Sembla que encara no heu afegit cap safata d'entrada.",
@@ -13,15 +13,15 @@
    "NO_INBOX_AGENT": "Uh Oh! Sembla que no ets a cap safata d'entrada. Si us plau, poseu-vos en contacte amb l'administrador",
    "SEARCH_MESSAGES": "Cerca missatges a les converses",
    "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "per obrir el menú d'ordres",
+      "KEYBOARD_SHORTCUTS": "per veure les dreceres del teclat"
    },
    "SEARCH": {
      "TITLE": "Cerca missatges",
-      "RESULT_TITLE": "Search Results",
+      "RESULT_TITLE": "Resultats de la cerca",
      "LOADING_MESSAGE": "S'estan restringint les dades...",
      "PLACEHOLDER": "Escriu qualsevol text per cercar missatges",
-      "NO_MATCHING_RESULTS": "No results found."
+      "NO_MATCHING_RESULTS": "No s'han trobat resultats."
    },
    "UNREAD_MESSAGES": "Missatges no Llegits",
    "UNREAD_MESSAGE": "Missatge no Llegit",
@@ -30,15 +30,15 @@
    "LOADING_CONVERSATIONS": "S'estan carregant les converses",
    "CANNOT_REPLY": "No pots respondre degut a",
    "24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
+    "NOT_ASSIGNED_TO_YOU": "Aquesta conversa no està assignada a tu. Vols assignar-te-la?",
+    "ASSIGN_TO_ME": "Assigna'm",
+    "TWILIO_WHATSAPP_CAN_REPLY": "Només pots respondre a aquesta conversa mitjançant una plantilla de missatge a causa de",
    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
    "REPLYING_TO": "Estas responent a:",
    "REMOVE_SELECTION": "Elimina la selecció",
    "DOWNLOAD": "Descarrega",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save",
+    "UNKNOWN_FILE_TYPE": "Fitxer desconegut",
+    "SAVE_CONTACT": "Desar",
    "UPLOADING_ATTACHMENTS": "Pujant fitxers adjunts...",
    "REPLIED_TO_STORY": "Replied to your story",
    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
@@ -89,7 +89,7 @@
      "CANCEL": "Cancel·la"
    },
    "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "Prioritat",
      "OPTIONS": {
        "NONE": "Ningú",
        "URGENT": "Urgent",
@@ -280,28 +280,29 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "No s'han trobat atributs",
    "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
+      "SUCCESS": "Atribut actualitzat correctament",
+      "ERROR": "No es pot actualitzar l'atribut. Si us plau, intenta-ho més tard"
    },
    "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
+      "TITLE": "Afegir",
+      "SUCCESS": "Atribut afegit correctament",
+      "ERROR": "No es pot afegir l'atribut. Si us plau, intenta-ho més tard"
    },
    "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
+      "SUCCESS": "Atribut esborrat correctament",
+      "ERROR": "No es pot esborrar l'atribut. Si us plau, intenta-ho més tard"
    },
    "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
+      "TITLE": "Afegir atributs",
+      "PLACEHOLDER": "Cerca atributs",
+      "NO_RESULT": "No s'han trobat atributs"
    }
  },
  "EMAIL_HEADER": {
    "FROM": "From",
-    "TO": "To",
+    "TO": "Per",
    "BCC": "Bcc",
    "CC": "Cc",
    "SUBJECT": "Subject"
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Últims 7 dies",
+      "LAST_30_DAYS": "Últims 30 dies",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}
@@ -1,7 +1,7 @@
 {
  "EMOJI": {
-    "PLACEHOLDER": "Search emojis",
-    "NOT_FOUND": "No emoji match your search",
+    "PLACEHOLDER": "Cerca emojis",
+    "NOT_FOUND": "Cap emoji coincideix amb la teva cerca",
    "REMOVE": "Suprimeix"
  }
 }
@@ -1,5 +1,5 @@
 {
  "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
+    "SHOWING_RESULTS": "Es mostren {firstIndex}-{lastIndex} de {totalCount} elements"
  }
 }
@@ -3,7 +3,7 @@
    "TITLE": "Configuració del compte",
    "SUBMIT": "Actualització de la configuració",
    "BACK": "Enrere",
-    "DISMISS": "Dismiss",
+    "DISMISS": "Descartar",
    "UPDATE": {
      "ERROR": "No s'ha pogut actualitzar la configuració, torna-ho a provar!",
      "SUCCESS": "La configuració del compte s'ha actualitzat correctament"
@@ -15,8 +15,8 @@
        "NOTE": ""
      },
      "ACCOUNT_ID": {
-        "TITLE": "Account ID",
-        "NOTE": "This ID is required if you are building an API based integration"
+        "TITLE": "ID del compte",
+        "NOTE": "Aquest identificador és necessari si esteu creant una integració basada en API"
      },
      "NAME": {
        "LABEL": "Nom del compte",
@@ -24,7 +24,7 @@
        "ERROR": "Introduïu un nom de compte vàlid"
      },
      "LANGUAGE": {
-        "LABEL": "Site language",
+        "LABEL": "Idioma del lloc",
        "PLACEHOLDER": "El nom del vostre compte",
        "ERROR": ""
      },
@@ -41,7 +41,7 @@
      "AUTO_RESOLVE_DURATION": {
        "LABEL": "El nombre de dies després que un ticket es resolgui automàticament si no hi ha activitat",
        "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Introduïu una durada de resolució automàtica vàlida (mínim 1 dia i màxim 999 dies)"
      },
      "FEATURES": {
        "INBOUND_EMAIL_ENABLED": "La continuïtat de converses amb correus electrònics està habilitada per al vostre compte.",
@@ -49,8 +49,8 @@
      }
    },
    "UPDATE_CHATWOOT": "L'actualització %{latestChatwootVersion} per Chatwoot està disponible. Si us plau, actualitza l'instancia.",
-    "LEARN_MORE": "Learn more",
-    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LEARN_MORE": "Aprèn més",
+    "PAYMENT_PENDING": "El teu pagament està pendent. Actualitzeu la vostra informació de pagament per continuar utilitzant Chatwoot",
    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
    "OPEN_BILLING": "Open billing"
  },
@@ -107,6 +107,7 @@
      "GENERAL": "General",
      "REPORTS": "Informes",
      "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
      "CHANGE_ASSIGNEE": "Change Assignee",
      "CHANGE_PRIORITY": "Change Priority",
      "CHANGE_TEAM": "Change Team",
@@ -460,7 +460,7 @@
      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
      "SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
      "BUTTON": {
-        "LEARN_MORE": "Learn more",
+        "LEARN_MORE": "Aprèn més",
        "UPGRADE": "Upgrade"
      },
      "FEATURES": {
@@ -42,7 +42,7 @@
      "SORT_OPTIONS": {
        "NEWEST": "Newest",
        "OLDEST": "Oldest",
-        "PRIORITY": "Priority"
+        "PRIORITY": "Prioritat"
      },
      "DISPLAY_OPTIONS": {
        "SNOOZED": "Posposat",
@@ -22,7 +22,7 @@
        "body": "Afegir agents a la safata d'entrada creada."
      },
      {
-        "title": "Llest!",
+        "title": "Voilà!",
        "route": "settings_inbox_finish",
        "body": "Ja estàs preparat!"
      }
@@ -43,7 +43,7 @@
        "CHOOSE_PLACEHOLDER": "Selecciona una pàgina de la llista",
        "INBOX_NAME": "Nom de la safata d'entrada",
        "ADD_NAME": "Afegeix un nom per a la safata d'entrada",
-        "PICK_NAME": "Tria un nom a la safata d'entrada",
+        "PICK_NAME": "Pick a Name for your Inbox",
        "PICK_A_VALUE": "Tria un valor"
      },
      "TWITTER": {
@@ -62,7 +62,7 @@
        },
        "CHANNEL_WEBHOOK_URL": {
          "LABEL": "URL del webhook",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
          "ERROR": "Introduïu una URL vàlid"
        },
        "CHANNEL_DOMAIN": {
@@ -83,7 +83,7 @@
        },
        "CHANNEL_GREETING_TOGGLE": {
          "LABEL": "Activa la salutació del canal",
-          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
+          "HELP_TEXT": "Envia automàticament missatges de salutació quan els clients inicien una conversa i envien el seu primer missatge.",
          "ENABLED": "Habilita",
          "DISABLED": "Inhabilita"
        },
@@ -169,18 +169,18 @@
        },
        "BANDWIDTH": {
          "ACCOUNT_ID": {
-            "LABEL": "Account ID",
+            "LABEL": "ID del compte",
            "PLACEHOLDER": "Please enter your Bandwidth Account ID",
            "ERROR": "Aquest camp és obligatori"
          },
          "API_KEY": {
            "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
            "ERROR": "Aquest camp és obligatori"
          },
          "API_SECRET": {
            "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
            "ERROR": "Aquest camp és obligatori"
          },
          "APPLICATION_ID": {
@@ -239,7 +239,7 @@
        },
        "WEBHOOK_VERIFY_TOKEN": {
          "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
          "ERROR": "Please enter a valid value."
        },
        "API_KEY": {
@@ -269,7 +269,7 @@
        },
        "WEBHOOK_URL": {
          "LABEL": "URL del webhook",
-          "SUBTITLE": "Configura l'URL on vulguis rebre callbacks en esdeveniments.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
          "PLACEHOLDER": "URL del webhook"
        },
        "SUBMIT_BUTTON": "Crea un canal API",
@@ -279,7 +279,7 @@
      },
      "EMAIL_CHANNEL": {
        "TITLE": "Correu electrònic del Canal",
-        "DESC": "Integra la teva safata d’entrada de correu electrònic.",
+        "DESC": "Integrate your email inbox.",
        "CHANNEL_NAME": {
          "LABEL": "Nom del canal",
          "PLACEHOLDER": "Introduïu el nom del canal",
@@ -340,12 +340,12 @@
      },
      "AUTH": {
        "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
+        "DESC": "Chatwoot admet widgets de xat en directe, Facebook Messenger, WhatsApp, correus electrònics, etc., com a canals. Si voleu crear un canal personalitzat, podeu crear-lo mitjançant el canal API. Per començar, tria un dels canals següents."
      },
      "AGENTS": {
        "TITLE": "Agents",
        "DESC": "Aquí podeu afegir agents per gestionar la vostra safata d'entrada de nova creació. Només aquests agents seleccionats tindran accés a la vostra safata d'entrada. Els agents que no formen part d'aquesta safata d'entrada no podran veure ni respondre als missatges d'aquesta safata d'entrada quan s’inicien. <br><b>PD:</b> Com a administrador, si necessiteu accés a totes les bústies d’entrada, heu d’afegir-vos com a agent a totes les bústies de sortida que creeu.",
-        "VALIDATION_ERROR": "Afageix almenys un agent a la teva safata d'entrada",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
        "PICK_AGENTS": "Tria agents per la safata d'entrada"
      },
      "DETAILS": {
@@ -406,7 +406,7 @@
      },
      "SENDER_NAME_SECTION": {
        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
        "FOR_EG": "For eg:",
        "FRIENDLY": {
          "TITLE": "Friendly",
@@ -420,7 +420,7 @@
        "BUSINESS_NAME": {
          "BUTTON_TEXT": "+ Configure your business name",
          "PLACEHOLDER": "Enter your business name",
-          "SAVE_BUTTON_TEXT": "Save"
+          "SAVE_BUTTON_TEXT": "Desar"
        }
      },
      "ALLOW_MESSAGES_AFTER_RESOLVED": {
@@ -508,12 +508,12 @@
      "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
      "WHATSAPP_SECTION_TITLE": "API Key",
      "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
      "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualitza",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
@@ -585,7 +585,7 @@
      "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
      "UPDATE": "Update IMAP settings",
      "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
      "EDIT": {
        "SUCCESS_MESSAGE": "IMAP settings updated successfully",
        "ERROR_MESSAGE": "Unable to update IMAP settings"
@@ -68,7 +68,7 @@
          "TITLE": "Confirma l'esborrat",
          "MESSAGE": "Are you sure to delete the webhook? (%{webhookURL})",
          "YES": "Si, esborra ",
-          "NO": "No, manten-la"
+          "NO": "No, mantén-la"
        }
      }
    },
@@ -79,8 +79,8 @@
        "MESSAGE": "Are you sure you want to delete the integration? Doing so will result in the loss of access to conversations on your Slack workspace."
      },
      "HELP_TEXT": {
-        "TITLE": "Using Slack Integration",
-        "BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>",
+        "TITLE": "Com utilitzar la integració de Slack?",
+        "BODY": "Amb aquesta integració, totes les teves converses entrants se sincronitzaran amb el canal ***%{selectedChannelName}*** del teu espai de treball de Slack. Podeu gestionar totes les converses dels vostres clients directament des del canal i no perdreu cap missatge.\n\nAquestes són les principals característiques de la integració:\n\n**Respondre a converses des de Slack:** Per respondre a una conversa al ***%{selectedChannelName}*** canal de Slack, només has d'escriure el teu missatge i enviar-lo com a fil. Això crearà una resposta al client mitjançant Chatwoot. Així de senzill!\n\n  **Crear notes privades:** si vols crear notes privades en lloc de respostes, comença el teu missatge amb ***`nota:`***. Això garanteix que el vostre missatge es mantingui privat i no serà visible per al client.\n\n**Associar un perfil d'agent:** si la persona que va respondre a Slack té un perfil d'agent a Chatwoot amb el mateix correu electrònic, les respostes s'associaran amb aquest perfil d'agent automàticament. Això vol dir que podeu fer un seguiment fàcilment qui va dir què i quan. D'altra banda, quan el contestador no té un perfil d'agent associat, les respostes apareixeran des del perfil del bot al client.",
        "SELECTED": "selected"
      },
      "SELECT_CHANNEL": {
@@ -131,7 +131,7 @@
        "KEY_PLACEHOLDER": "Enter your OpenAI API key",
        "BUTTONS": {
          "NEED_HELP": "Need help?",
-          "DISMISS": "Dismiss",
+          "DISMISS": "Descartar",
          "FINISH": "Finish Setup"
        },
        "DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",
@@ -46,7 +46,7 @@
        "DISMISS": "Dismiss suggestion"
      },
      "POWERED_BY": "Chatwoot AI",
-      "DISMISS": "Dismiss",
+      "DISMISS": "Descartar",
      "ADD_SELECTED_LABELS": "Add selected labels",
      "ADD_SELECTED_LABEL": "Add selected label",
      "ADD_ALL_LABELS": "Add all labels"
@@ -3,7 +3,7 @@
    "TITLE": "Entra a Chatwoot",
    "EMAIL": {
      "LABEL": "Correu electrònic",
-      "PLACEHOLDER": "Correu electrònic p.e.: someone@exemple.com",
+      "PLACEHOLDER": "exemple@nomdelacompanyia.com",
      "ERROR": "Introduïu una adreça de correu electrònic vàlida"
    },
    "PASSWORD": {
@@ -16,9 +16,9 @@
      "UNAUTH": "Nom d'usuari / contrasenya incorrecte. Torna-ho a provar-ho"
    },
    "OAUTH": {
-      "GOOGLE_LOGIN": "Login with Google",
-      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
-      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+      "GOOGLE_LOGIN": "Inicieu sessió amb Google",
+      "BUSINESS_ACCOUNTS_ONLY": "Si us plau, utilitzeu l'adreça de correu electrònic de la vostra empresa per iniciar sessió",
+      "NO_ACCOUNT_FOUND": "No hem trobat cap compte per a la vostra adreça de correu electrònic."
    },
    "FORGOT_PASSWORD": "Has oblidat la contrasenya?",
    "CREATE_NEW_ACCOUNT": "Crear un nou compte",
@@ -92,7 +92,7 @@
      "DAY": "Day",
      "WEEK": "Week",
      "MONTH": "Month",
-      "YEAR": "Month"
+      "YEAR": "Any"
    },
    "GROUP_BY_DAY_OPTIONS": [
      {
@@ -140,7 +140,7 @@
    ],
    "BUSINESS_HOURS": "Business Hours",
    "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_FILTER": "Esborra els filtres",
      "EMPTY_LIST": "No s'ha trobat agents"
    }
  },
@@ -232,7 +232,7 @@
      },
      "FIRST_RESPONSE_TIME": {
        "NAME": "First Response Time",
-        "DESC": "( Promig )",
+        "DESC": "(Mitjana)",
        "INFO_TEXT": "Total number of conversations used for computation:",
        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
      },
@@ -511,52 +511,52 @@
    "SATURDAY": "Saturday"
  },
  "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "HEADER": "Informes SLA",
+    "NO_RECORDS": "Les converses aplicades per l'SLA no estan disponibles.",
+    "LOADING": "S'estan carregant dades del SLA...",
+    "DOWNLOAD_SLA_REPORTS": "Descarregar informes SLA",
+    "DOWNLOAD_FAILED": "No s'han pogut baixar els informes SLA",
    "DROPDOWN": {
-      "ADD_FIlTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
+      "ADD_FIlTER": "Afegeix un filtre",
+      "CLEAR_ALL": "Esborrar tot",
+      "CLEAR_FILTER": "Esborra els filtres",
      "EMPTY_LIST": "No s'ha trobat agents",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "NO_FILTER": "No hi ha filtres disponibles",
+      "SEARCH": "Cerca filtre",
      "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
-        "AGENTS": "Agent name",
-        "INBOXES": "Inbox name",
+        "SLA": "Nom del SLA",
+        "AGENTS": "Nom de l'Agent",
+        "INBOXES": "Nom de la safata d'entrada",
        "LABELS": "Nom de l'etiqueta",
-        "TEAMS": "Team name"
+        "TEAMS": "Nom de l'equip"
      },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
+      "SLA": "Política SLA",
+      "INBOXES": "Safata d'entrada",
      "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "LABELS": "Etiqueta",
+      "TEAMS": "Equip"
    },
    "METRICS": {
      "HIT_RATE": {
-        "LABEL": "Hit Rate",
-        "TOOLTIP": "Percentage of SLAs created were completed successfully"
+        "LABEL": "Proporció d'encerts",
+        "TOOLTIP": "El percentatge de SLA creats s'ha completat correctament"
      },
      "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "Nombre de faltes",
+        "TOOLTIP": "SLA total faltes en un període determinat"
      },
      "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "Número de Converses",
+        "TOOLTIP": "Nombre total de converses amb SLA"
      }
    },
    "TABLE": {
      "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
+        "POLICY": "Política",
+        "CONVERSATION": "Converses",
        "AGENT": "Agent"
      },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "Veure Detalls"
    }
  }
 }
@@ -4,12 +4,12 @@
      "ALL": "Totes",
      "CONTACTS": "Contactes",
      "CONVERSATIONS": "Converses",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Missatges"
    },
    "SECTION": {
      "CONTACTS": "Contactes",
      "CONVERSATIONS": "Converses",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Missatges"
    },
    "EMPTY_STATE": "No %{item} found for query '%{query}'",
    "EMPTY_STATE_FULL": "No results found for query '%{query}'",
@@ -10,6 +10,7 @@
    "PASSWORD_UPDATE_SUCCESS": "La teva contrasenya ha estat canviada correctament",
    "AFTER_EMAIL_CHANGED": "El vostre perfil s'ha actualitzat correctament. Torneu a iniciar la sessió ja que les vostres credencials d'inici de sessió han canviat",
    "FORM": {
+      "PICTURE": "Profile Picture",
      "AVATAR": "Imatge del Perfil",
      "ERROR": "Corregiu els errors del formulari",
      "REMOVE_IMAGE": "Suprimeix",
@@ -56,13 +57,19 @@
      },
      "ACCESS_TOKEN": {
        "TITLE": "Token d'accés",
-        "NOTE": "Aquest token es pot utilitzar si creeu una integració basada en l'API"
+        "NOTE": "Aquest token es pot utilitzar si creeu una integració basada en l'API",
+        "COPY": "Copia"
      },
      "AUDIO_NOTIFICATIONS_SECTION": {
        "TITLE": "Audio Notifications",
        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Ningú",
+          "MINE": "Assigned",
+          "ALL": "Totes"
+        },
        "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
          "NONE": "Ningú",
          "ASSIGNED": "Assigned Conversations",
          "ALL_CONVERSATIONS": "All Conversations"
@@ -84,9 +91,26 @@
        "CONVERSATION_MENTION": "Enviar notificacions per mail quan siguis esmentat en una conversació",
        "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Envia notificacions per correu electrònic quan es creï un missatge nou en una conversa assignada",
        "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation",
-        "SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "Envia notificacions per correu electrònic quan una conversa no compleixi un SLA de primera resposta",
+        "SLA_MISSED_NEXT_RESPONSE": "Envia notificacions per correu electrònic quan una conversa es perdi la següent resposta SLA",
+        "SLA_MISSED_RESOLUTION": "Envia notificacions per correu electrònic quan una conversa no resol un SLA"
+      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Correu electrònic",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
      },
      "API": {
        "UPDATE_SUCCESS": "Les teves preferències de notificació s’han actualitzat correctament",
@@ -102,9 +126,9 @@
        "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in a participating conversation",
        "HAS_ENABLED_PUSH": "Heu activat les notificacions per a aquest navegador.",
        "REQUEST_PUSH": "Activa les notificacions",
-        "SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "Envia notificacions automàtiques quan una conversa no tingui un SLA de primera resposta",
+        "SLA_MISSED_NEXT_RESPONSE": "Envia notificacions automàtiques quan una conversa no s'aconsegueixi la següent resposta SLA",
+        "SLA_MISSED_RESOLUTION": "Envia notificacions quan una conversa no resol el SLA"
      },
      "PROFILE_IMAGE": {
        "LABEL": "Imatge del Perfil"
@@ -320,7 +344,6 @@
      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
      "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
      "SWITCH_TO_REPLY": "Switch to Reply",
      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
@@ -11,7 +11,7 @@
    "COMPANY_NAME": {
      "LABEL": "Company name",
      "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
-      "ERROR": "Company name is too short"
+      "ERROR": "El nom de l'empresa és massa curt."
    },
    "FULL_NAME": {
      "LABEL": "Nom complet",
@@ -20,7 +20,7 @@
    },
    "EMAIL": {
      "LABEL": "Email de treball",
-      "PLACEHOLDER": "Introdueix la teva adreça email de treball. ex: bruce@wayne.enterprises",
+      "PLACEHOLDER": "Introdueix la teva adreça de correu electrònica de la feina. P. ex.: bruce@wayne.enterprises",
      "ERROR": "Please enter a valid work email address"
    },
    "PASSWORD": {
@@ -32,7 +32,7 @@
    "CONFIRM_PASSWORD": {
      "LABEL": "Confirma la contrasenya",
      "PLACEHOLDER": "Confirma la contrasenya",
-      "ERROR": "Les contrasenyes no coincideixen"
+      "ERROR": "La contrasenya no coincideix."
    },
    "API": {
      "SUCCESS_MESSAGE": "Registrat correctament",
@@ -1,18 +1,30 @@
 {
  "SLA": {
    "HEADER": "SLA",
-    "ADD_ACTION": "Add SLA",
-    "ADD_ACTION_LONG": "Create a new SLA Policy",
-    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
-    "LEARN_MORE": "Learn more about SLA",
+    "ADD_ACTION": "Afegeix SLA",
+    "ADD_ACTION_LONG": "Crea una nova política de SLA",
+    "DESCRIPTION": "Els acords de nivell de servei (SLA) són contractes que defineixen expectatives clares entre el vostre equip i els clients. Estableixen estàndards de temps de resposta i resolució, creen un marc de responsabilitat i garanteixen una experiència coherent i d'alta qualitat.",
+    "LEARN_MORE": "Més informació sobre SLA",
    "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
      "EMPTY": {
-        "TITLE_1": "Enterprise P0",
-        "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
-        "TITLE_2": "Enterprise P1",
-        "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
+        "TITLE_1": "Empresa P0",
+        "DESC_1": "Problemes plantejats pels clients empresarials, que requereixen atenció immediata.",
+        "TITLE_2": "Empresa P1",
+        "DESC_2": "Problemes plantejats pels clients empresarials, que cal reconèixer ràpidament."
      },
      "BUSINESS_HOURS_ON": "Business hours on",
      "BUSINESS_HOURS_OFF": "Business hours off",
@@ -65,7 +77,7 @@
    },
    "ADD": {
      "TITLE": "Add SLA",
-      "DESC": "Friendly promises for great service!",
+      "DESC": "Promeses amistoses per a un gran servei!",
      "API": {
        "SUCCESS_MESSAGE": "SLA added successfully",
        "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
@@ -85,12 +97,12 @@
      }
    },
    "EVENTS": {
-      "TITLE": "SLA Misses",
+      "TITLE": "Faltes SLA",
      "FRT": "Primer temps de resposta",
-      "NRT": "Next response time",
-      "RT": "Resolution time",
-      "SHOW_MORE": "{count} more",
-      "HIDE": "Hide {count} rows"
+      "NRT": "Pròxim temps de resposta",
+      "RT": "Temps de resolució",
+      "SHOW_MORE": "{count} més",
+      "HIDE": "Amaga {count} files"
    }
  }
-}
+}
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "Načítání agentů",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Odložit",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -48,7 +48,8 @@
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "Vlastní atributy",
      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Předchozí konverzace"
+      "PREVIOUS_CONVERSATIONS": "Předchozí konverzace",
+      "NO_RECORDS_FOUND": "Nebyly nalezeny žádné atributy"
    }
  },
  "EDIT_CONTACT": {
@@ -83,6 +84,7 @@
    "CONFIRM": {
      "TITLE": "Export Contacts",
      "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
      "YES": "Yes, Export",
      "NO": "No, Cancel"
    }
@@ -280,6 +280,7 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "Vytvořit atribut",
+    "NO_RECORDS_FOUND": "Nebyly nalezeny žádné atributy",
    "UPDATE": {
      "SUCCESS": "Atribut byl úspěšně aktualizován",
      "ERROR": "Atribut nelze aktualizovat. Zkuste to prosím později"
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Použít",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Posledních 7 dní",
+      "LAST_30_DAYS": "Posledních 30 dní",
+      "LAST_3_MONTHS": "Poslední 3 měsíce",
+      "LAST_6_MONTHS": "Posledních 6 měsíců",
+      "LAST_YEAR": "Poslední rok",
+      "CUSTOM_RANGE": "Vlastní časové rozmezí"
+    }
+  }
+}
@@ -107,6 +107,7 @@
      "GENERAL": "General",
      "REPORTS": "Zprávy",
      "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
      "CHANGE_ASSIGNEE": "Change Assignee",
      "CHANGE_PRIORITY": "Change Priority",
      "CHANGE_TEAM": "Change Team",
@@ -22,7 +22,7 @@
        "body": "Přidat agenty do vytvořené schránky."
      },
      {
-        "title": "Voila!",
+        "title": "Voilà!",
        "route": "settings_inbox_finish",
        "body": "Vše je nastaveno!"
      }
@@ -43,7 +43,7 @@
        "CHOOSE_PLACEHOLDER": "Vyberte stránku ze seznamu",
        "INBOX_NAME": "Název schránky",
        "ADD_NAME": "Zadejte název schránky",
-        "PICK_NAME": "Vyberte název schránky",
+        "PICK_NAME": "Pick a Name for your Inbox",
        "PICK_A_VALUE": "Vyberte hodnotu"
      },
      "TWITTER": {
@@ -62,7 +62,7 @@
        },
        "CHANNEL_WEBHOOK_URL": {
          "LABEL": "URL webového háčku",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
          "ERROR": "Zadejte prosím platnou URL"
        },
        "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
          },
          "API_KEY": {
            "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
            "ERROR": "Toto pole je povinné"
          },
          "API_SECRET": {
            "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
            "ERROR": "Toto pole je povinné"
          },
          "APPLICATION_ID": {
@@ -239,7 +239,7 @@
        },
        "WEBHOOK_VERIFY_TOKEN": {
          "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
          "ERROR": "Please enter a valid value."
        },
        "API_KEY": {
@@ -269,7 +269,7 @@
        },
        "WEBHOOK_URL": {
          "LABEL": "URL webového háčku",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
          "PLACEHOLDER": "URL webového háčku"
        },
        "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
      },
      "EMAIL_CHANNEL": {
        "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
        "CHANNEL_NAME": {
          "LABEL": "Název kanálu",
          "PLACEHOLDER": "Zadejte název kanálu",
@@ -345,7 +345,7 @@
      "AGENTS": {
        "TITLE": "Agenti",
        "DESC": "Zde můžete přidat agenty ke správě nově vytvořené schránky. Pouze tito vybraní agenti budou mít přístup do vaší schránky. Agenty, které nejsou součástí této schránky, nebudou moci při přihlášení vidět zprávy v této schránce ani na ně reagovat. <br> <b>PS:</b> Jako správce, pokud potřebujete přístup ke všem schránkám, byste se měli přidat jako agent do všech schránek, které vytváříte.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
        "PICK_AGENTS": "Pick agents for the inbox"
      },
      "DETAILS": {
@@ -406,7 +406,7 @@
      },
      "SENDER_NAME_SECTION": {
        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
        "FOR_EG": "For eg:",
        "FRIENDLY": {
          "TITLE": "Friendly",
@@ -508,12 +508,12 @@
      "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
      "WHATSAPP_SECTION_TITLE": "API Key",
      "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
      "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizovat",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
@@ -585,7 +585,7 @@
      "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
      "UPDATE": "Update IMAP settings",
      "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
      "EDIT": {
        "SUCCESS_MESSAGE": "IMAP settings updated successfully",
        "ERROR_MESSAGE": "Unable to update IMAP settings"
@@ -10,6 +10,7 @@
    "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
    "AFTER_EMAIL_CHANGED": "Váš profil byl úspěšně aktualizován, přihlaste se prosím znovu, protože se vaše přihlašovací údaje změnily",
    "FORM": {
+      "PICTURE": "Profile Picture",
      "AVATAR": "Profilový obrázek",
      "ERROR": "Opravte chyby formuláře",
      "REMOVE_IMAGE": "Odebrat",
@@ -56,13 +57,19 @@
      },
      "ACCESS_TOKEN": {
        "TITLE": "Přístupový token",
-        "NOTE": "Tento token může být použit při vytváření integrace založené na API"
+        "NOTE": "Tento token může být použit při vytváření integrace založené na API",
+        "COPY": "Kopírovat"
      },
      "AUDIO_NOTIFICATIONS_SECTION": {
        "TITLE": "Audio Notifications",
        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Nic",
+          "MINE": "Assigned",
+          "ALL": "Vše"
+        },
        "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
          "NONE": "Nic",
          "ASSIGNED": "Assigned Conversations",
          "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,23 @@
        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "E-mailová adresa",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
+      },
      "API": {
        "UPDATE_SUCCESS": "Vaše předvolby oznámení byly úspěšně aktualizovány",
        "UPDATE_ERROR": "Při aktualizaci nastavení došlo k chybě, zkuste to prosím znovu"
@@ -320,7 +344,6 @@
      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
      "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
      "SWITCH_TO_REPLY": "Switch to Reply",
      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
@@ -6,6 +6,18 @@
    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
    "LEARN_MORE": "Learn more about SLA",
    "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
      "EMPTY": {
@@ -93,4 +105,4 @@
      "HIDE": "Hide {count} rows"
    }
  }
-}
+}
@@ -17,7 +17,7 @@
    "AGENT_LIST_LOADING": "Indlæser agenter",
    "UPDATE": {
      "CHANGE_STATUS": "Skift status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Udsæt til næste svar.",
+      "SNOOZE_UNTIL": "Udsæt",
      "UPDATE_SUCCESFUL": "Samtalens status blev opdateret.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
@@ -48,7 +48,8 @@
    "SIDEBAR_SECTIONS": {
      "CUSTOM_ATTRIBUTES": "Brugerdefinerede Egenskaber",
      "CONTACT_LABELS": "Kontakt Labels",
-      "PREVIOUS_CONVERSATIONS": "Tidligere Samtaler"
+      "PREVIOUS_CONVERSATIONS": "Tidligere Samtaler",
+      "NO_RECORDS_FOUND": "Ingen attributter fundet"
    }
  },
  "EDIT_CONTACT": {
@@ -83,6 +84,7 @@
    "CONFIRM": {
      "TITLE": "Export Contacts",
      "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
      "YES": "Yes, Export",
      "NO": "No, Cancel"
    }
@@ -280,6 +280,7 @@
  },
  "CONVERSATION_CUSTOM_ATTRIBUTES": {
    "ADD_BUTTON_TEXT": "Opret ny egenskab",
+    "NO_RECORDS_FOUND": "Ingen attributter fundet",
    "UPDATE": {
      "SUCCESS": "Attributten er opdateret",
      "ERROR": "Kan ikke opdatere attributten. Prøv igen senere"
@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Anvend",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Seneste 7 dage",
+      "LAST_30_DAYS": "Seneste 30 dage",
+      "LAST_3_MONTHS": "Seneste 3 måneder",
+      "LAST_6_MONTHS": "Seneste 6 måneder",
+      "LAST_YEAR": "Sidste år",
+      "CUSTOM_RANGE": "Tilpasset datointerval"
+    }
+  }
+}
--- a/Show More
+++ b/Show More