diff --git a/enterprise/app/services/voice/inbound_call_builder.rb b/enterprise/app/services/voice/inbound_call_builder.rb
index f3388d4f5..7b8b0e684 100644
--- a/enterprise/app/services/voice/inbound_call_builder.rb
+++ b/enterprise/app/services/voice/inbound_call_builder.rb
@@ -46,12 +46,16 @@ class Voice::InboundCallBuilder
   # Always look up by (inbox, source_id) first — that pair has a UNIQUE index, so
   # creating with a colliding source_id under a different contact would raise
   # RecordNotUnique. Reuse the existing ContactInbox (and its contact) when found.
+  # A concurrent message webhook for the same wa_id can win the (inbox_id, source_id)
+  # race; rescue and re-find so the call path doesn't drop the connect.
   def ensure_contact_inbox!
     sid = source_id_for_provider
     existing = inbox.contact_inboxes.find_by(source_id: sid)
     return existing if existing
 
     ContactInbox.create!(contact: ensure_contact!, inbox: inbox, source_id: sid)
+  rescue ActiveRecord::RecordNotUnique
+    inbox.contact_inboxes.find_by!(source_id: sid)
   end
 
   def ensure_contact!
diff --git a/enterprise/app/services/whatsapp/incoming_call_service.rb b/enterprise/app/services/whatsapp/incoming_call_service.rb
index 1bead1013..3abf0f4be 100644
--- a/enterprise/app/services/whatsapp/incoming_call_service.rb
+++ b/enterprise/app/services/whatsapp/incoming_call_service.rb
@@ -23,8 +23,6 @@ class Whatsapp::IncomingCallService
     return accept_outbound_call(call, payload) if call.outgoing?
 
     Rails.logger.info "[WHATSAPP CALL] Duplicate inbound connect for #{payload[:id]}; ignoring"
-  rescue ActiveRecord::RecordNotUnique
-    Rails.logger.warn "[WHATSAPP CALL] Duplicate provider_call_id received: #{payload[:id]}"
   end
 
   def create_inbound_call(payload)