feat: Add rich template preview for WhatsApp & Twilio Templates (#13206)

This PR introduces a comprehensive, display-only template preview system
for both WhatsApp and Twilio templates rendering of all supported
template types.

This lays the foundation for rich template previews across:
- Template selection modals
- Campaign creation flows
- Message composer
- Message screen.

<img width="1818" height="2058" alt="template-preview"
src="https://github.com/user-attachments/assets/9833b28c-f824-4568-8f74-6da09ac61f62"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
This commit is contained in:
Muhsin Keloth
2026-04-30 18:54:34 +04:00
committed by GitHub
co-authored by Sivin Varghese iamsivin Muhsin
parent 353089473e
commit 517b67dfd6
31 changed files with 1706 additions and 277 deletions
@@ -0,0 +1,209 @@
export const twilioTemplates = [
{
body: 'Introducing our latest release  the {{1}}! Available now for just {{2}}. Be among the first to own this style. Limited stock available!',
types: {
'twilio/media': {
body: 'Introducing our latest release  the {{1}}! Available now for just {{2}}. Be among the first to own this style. Limited stock available!',
media: ['https://vite-five-phi.vercel.app/jordan-shoes.jpg'],
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {
1: 'Jordan',
2: '100$',
},
content_sid: 'HX4b1ff075f097ccdf7f274b6af4d7be02',
friendly_name: 'shoe_launch',
template_type: 'media',
},
{
body: 'Introducing our latest release  the {{1}}! Available now for just {{2}}. Be among the first to own this style. Limited stock available!',
types: {
'twilio/media': {
body: 'Introducing our latest release  the {{1}}! Available now for just {{2}}. Be among the first to own this style. Limited stock available!',
media: ['https://vite-five-phi.vercel.app/jordan-shoes.jpg'],
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {
1: 'Jordan',
2: '400$',
},
content_sid: 'HXd5c1f8f8d68976f841c440d5e4b46c2e',
friendly_name: 'product_launch_custom_price',
template_type: 'media',
},
{
body: 'Introducing our latest release  the Nike Air Force! Available now for just $129.99',
types: {
'twilio/media': {
body: 'Introducing our latest release  the Nike Air Force! Available now for just $129.99',
media: ['https://vite-five-phi.vercel.app/jordan-shoes.jpg'],
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {},
content_sid: 'HX25f6e823f2416ca4b34254d98e916fae',
friendly_name: 'product_launch',
template_type: 'media',
},
{
body: 'Hey {{1}}, how may I help you?',
types: {
'twilio/text': {
body: 'Hey {{1}}, how may I help you?',
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {
1: 'John',
},
content_sid: 'HXee240fd3a8b5045dba057feda5173e55',
friendly_name: 'greet',
template_type: 'text',
},
{
body: "Hi {{1}} Thanks for placing an order with us. We'll let you know once your order has been processed and delivered. Your order number is {{3}}. Thanks",
types: {
'twilio/text': {
body: "Hi {{1}} Thanks for placing an order with us. We'll let you know once your order has been processed and delivered. Your order number is {{3}}. Thanks",
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {
1: 'John',
3: '12345',
},
content_sid: 'HX88291ef8d30d7dcd436cbb9b21c236f4',
friendly_name: 'order_status',
template_type: 'text',
},
{
body: 'Welcome and congratulations!! This message demonstrates your ability to send a WhatsApp message notification from the Cloud API, hosted by Meta. Thank you for taking the time to test with us.',
types: {
'twilio/text': {
body: 'Welcome and congratulations!! This message demonstrates your ability to send a WhatsApp message notification from the Cloud API, hosted by Meta. Thank you for taking the time to test with us.',
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {},
content_sid: 'HXdc6da32d489ee80f67c07d5bb0e7e390',
friendly_name: 'hello_world',
template_type: 'text',
},
{
body: 'Thanks for reaching out to us. Before we proceed, we would like to get some information from you to assist you better. To whom would you like to connect?',
types: {
'twilio/quick-reply': {
body: 'Thanks for reaching out to us. Before we proceed, we would like to get some information from you to assist you better. To whom would you like to connect?',
actions: [
{
id: 'Sales_payload',
title: 'Sales',
},
{
id: 'Support_payload',
title: 'Support',
},
],
},
},
status: 'approved',
category: 'utility',
language: 'en_US',
variables: {},
content_sid: 'HX778677f5867f96175ab4b7efb9a5bee6',
friendly_name: 'welcome_message_new',
template_type: 'quick_reply',
},
{
body: 'What type of Chatwoot installation are you using? Select "Chatwoot Cloud" if you are using app.chatwoot.com, otherwise select "Self-hosted Chatwoot".',
types: {
'twilio/quick-reply': {
body: 'What type of Chatwoot installation are you using? Select "Chatwoot Cloud" if you are using app.chatwoot.com, otherwise select "Self-hosted Chatwoot".',
actions: [
{
id: 'Chatwoot Cloud_payload',
title: 'Chatwoot Cloud',
},
{
id: 'Self-hosted Chatwoot_payload',
title: 'Self-hosted Chatwoot',
},
],
},
},
status: 'approved',
category: 'utility',
language: 'en_US',
variables: {},
content_sid: 'HX3a35e5cd76529fd91d19341deb4ef685',
friendly_name: 'saas_whatsapp_question',
template_type: 'quick_reply',
},
{
body: 'Thanks for reaching out to us. Happy to help. What are you looking for?',
types: {
'twilio/quick-reply': {
body: 'Thanks for reaching out to us. Happy to help. What are you looking for?',
actions: [
{
id: 'Support_payload',
title: 'Support',
},
{
id: 'Sales_payload',
title: 'Sales',
},
{
id: 'Demo_payload',
title: 'Demo',
},
],
},
},
status: 'approved',
category: 'utility',
language: 'en_US',
variables: {},
content_sid: 'HX5d8e09f96cee2f7fb7bab223c03cb0a1',
friendly_name: 'welcome_message',
template_type: 'quick_reply',
},
{
types: {
'twilio/call-to-action': {
actions: [
{
id: null,
title: 'Pay now',
type: 'URL',
url: 'https://payments.example.com/pay',
},
],
body: 'Hello, this is a gentle reminder regarding your course fee.\n\nThe payment is due on {{date}}.\nKindly complete the payment at your convenience',
},
},
status: 'approved',
category: 'utility',
language: 'en',
variables: {
date: '01-Jan-2026',
},
content_sid: 'HX63e56fc142aad670f320bf400d5bfeb7',
friendly_name: 'course_fee_reminder',
template_type: 'call_to_action',
},
];
@@ -0,0 +1,408 @@
export const whatsAppTemplates = [
{
id: '1381151706284063',
name: 'event_invitation_static',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
text: "You're invited to {{event_name}} at {{location}}, Join us for an amazing experience!",
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'F1',
param_name: 'event_name',
},
{
example: 'Dubai',
param_name: 'location',
},
],
},
},
{
type: 'BUTTONS',
buttons: [
{
url: 'https://events.example.com/register',
text: 'Visit website',
type: 'URL',
},
{
url: 'https://maps.app.goo.gl/YoWAzRj1GDuxs6qz8',
text: 'Get Directions',
type: 'URL',
},
],
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '767076159336759',
name: 'purchase_receipt',
status: 'APPROVED',
category: 'UTILITY',
language: 'en_US',
components: [
{
type: 'HEADER',
format: 'DOCUMENT',
example: {
header_handle: [
'https://www.w3.org/WAI/ER/tests/xhtml/testfiles/resources/pdf/dummy.pdf',
],
},
},
{
text: 'Thank you for using your {{1}} card at {{2}}. Your {{3}} is attached as a PDF.',
type: 'BODY',
example: {
body_text: [['credit', 'CS Mutual', 'receipt']],
},
},
],
parameter_format: 'POSITIONAL',
},
{
id: '1469258364071127',
name: 'discount_coupon',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
text: 'Special offer for you! Get {{discount_percentage}}% off your next purchase. Use the code below at checkout',
type: 'BODY',
example: {
body_text_named_params: [
{
example: '30',
param_name: 'discount_percentage',
},
],
},
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Copy offer code',
type: 'COPY_CODE',
example: ['SAVE1OFF'],
},
],
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '1075221534579807',
name: 'support_callback',
status: 'APPROVED',
category: 'UTILITY',
language: 'en',
components: [
{
text: 'Hello {{name}}, our support team will call you regarding ticket # {{ticket_id}}.',
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'muhsin',
param_name: 'name',
},
{
example: '232323',
param_name: 'ticket_id',
},
],
},
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Call Support',
type: 'PHONE_NUMBER',
phone_number: '+2112121212',
},
],
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '1023596726651144',
name: 'training_video',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
type: 'HEADER',
format: 'VIDEO',
example: {
header_handle: [
'https://scontent.whatsapp.net/v/t61.29466-34/521582686_1023596729984477_1872358575355618432_n.mp4',
],
},
},
{
text: "Hi {{name}}, here's your training video. Please watch by{{date}}.",
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'john',
param_name: 'name',
},
{
example: 'July 31',
param_name: 'date',
},
],
},
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '1106685194739985',
name: 'order_confirmation',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
type: 'HEADER',
format: 'IMAGE',
example: {
header_handle: ['https://vite-five-phi.vercel.app/vaporfly.png'],
},
},
{
text: 'Hi your order {{1}} is confirmed. Please wait for further updates',
type: 'BODY',
example: {
body_text: [['blue canvas shoes']],
},
},
],
sub_category: 'CUSTOM',
parameter_format: 'POSITIONAL',
},
{
id: '1242180011253003',
name: 'product_launch',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
type: 'HEADER',
format: 'IMAGE',
example: {
header_handle: ['https://vite-five-phi.vercel.app/coat.png'],
},
},
{
text: 'New arrival! Our stunning coat now available in {{color}} color.',
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'blue',
param_name: 'color',
},
],
},
},
{
text: 'Free shipping on orders over $100. Limited time offer.',
type: 'FOOTER',
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '1449876326175680',
name: 'technician_visit',
status: 'APPROVED',
category: 'UTILITY',
language: 'en_US',
components: [
{
text: 'Technician visit',
type: 'HEADER',
format: 'TEXT',
},
{
text: "Hi {{1}}, we're scheduling a technician visit to {{2}} on {{3}} between {{4}} and {{5}}. Please confirm if this time slot works for you.",
type: 'BODY',
example: {
body_text: [
['John', '123 Maple St', '2025-12-31', '10:00 AM', '2:00 PM'],
],
},
},
{
type: 'BUTTONS',
buttons: [
{
text: 'Confirm',
type: 'QUICK_REPLY',
},
{
text: 'Reschedule',
type: 'QUICK_REPLY',
},
],
},
],
parameter_format: 'POSITIONAL',
},
{
id: '997298832221901',
name: 'greet',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
text: 'Hey {{customer_name}} how may I help you?',
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'John',
param_name: 'customer_name',
},
],
},
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '632315222954611',
name: 'hello_world',
status: 'APPROVED',
category: 'UTILITY',
language: 'en_US',
components: [
{
text: 'Hello World',
type: 'HEADER',
format: 'TEXT',
},
{
text: 'Welcome and congratulations!! This message demonstrates your ability to send a WhatsApp message notification from the Cloud API, hosted by Meta. Thank you for taking the time to test with us.',
type: 'BODY',
},
{
text: 'WhatsApp Business Platform sample message',
type: 'FOOTER',
},
],
parameter_format: 'POSITIONAL',
},
{
id: '787864066907971',
name: 'feedback_request',
status: 'APPROVED',
category: 'MARKETING',
language: 'en',
components: [
{
text: "Hey {{name}}, how was your experience with Puma? We'd love your feedback!",
type: 'BODY',
example: {
body_text_named_params: [
{
example: 'muhsin',
param_name: 'name',
},
],
},
},
{
type: 'BUTTONS',
buttons: [
{
url: 'https://feedback.example.com/survey',
text: 'Leave Feedback',
type: 'URL',
},
],
},
],
sub_category: 'CUSTOM',
parameter_format: 'NAMED',
},
{
id: '1938057163677205',
name: 'address_update',
status: 'APPROVED',
category: 'UTILITY',
language: 'en_US',
components: [
{
text: 'Address update',
type: 'HEADER',
format: 'TEXT',
},
{
text: 'Hi {{1}}, your delivery address has been successfully updated to {{2}}. Contact {{3}} for any inquiries.',
type: 'BODY',
example: {
body_text: [['John', '123 Main St', 'support@telco.com']],
},
},
],
parameter_format: 'POSITIONAL',
},
{
id: '1644094842949394',
name: 'delivery_confirmation',
status: 'APPROVED',
category: 'UTILITY',
language: 'en_US',
components: [
{
text: '{{1}}, your order was successfully delivered on {{2}}.\\n\\nThank you for your purchase.\\n',
type: 'BODY',
example: {
body_text: [['John', 'Jan 1, 2024']],
},
},
],
parameter_format: 'POSITIONAL',
},
];
// Helper function to get variable values from examples
export const getWhatsAppVariables = template => {
const variables = {};
template.components?.forEach(component => {
if (component.example?.body_text_named_params) {
component.example.body_text_named_params.forEach(param => {
variables[param.param_name] = param.example;
});
}
if (component.example?.body_text) {
component.example.body_text[0]?.forEach((value, index) => {
variables[(index + 1).toString()] = value;
});
}
});
return variables;
};