diff --git a/app/javascript/dashboard/i18n/locale/en/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/en/inboxMgmt.json
index 51f855689..6b1ff20b1 100644
--- a/app/javascript/dashboard/i18n/locale/en/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/en/inboxMgmt.json
@@ -745,6 +745,7 @@
       "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
       "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
       "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
+      "ENABLE_CONTINUITY_VIA_EMAIL_DISABLED_TEXT": "This feature is available on a paid plan. Upgrade to enable conversation continuity via email.",
       "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
       "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
       "INBOX_UPDATE_TITLE": "Inbox Settings",
diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue
index c059c57f1..11eb1f6aa 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue
@@ -112,9 +112,33 @@ export default {
     ...mapGetters({
       accountId: 'getCurrentAccountId',
       isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
+      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
       uiFlags: 'inboxes/getUIFlags',
       portals: 'portals/allPortals',
     }),
+    isInboundEmailEnabled() {
+      return this.isFeatureEnabledonAccount(
+        this.accountId,
+        FEATURE_FLAGS.INBOUND_EMAILS
+      );
+    },
+    showContinuityToggle() {
+      if (this.isInboundEmailEnabled) return true;
+      return this.isOnChatwootCloud;
+    },
+    isContinuityDisabled() {
+      return this.isOnChatwootCloud && !this.isInboundEmailEnabled;
+    },
+    continuityDescription() {
+      if (this.isContinuityDisabled) {
+        return this.$t(
+          'INBOX_MGMT.SETTINGS_POPUP.ENABLE_CONTINUITY_VIA_EMAIL_DISABLED_TEXT'
+        );
+      }
+      return this.$t(
+        'INBOX_MGMT.SETTINGS_POPUP.ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT'
+      );
+    },
     selectedTabKey() {
       return this.tabs[this.selectedTabIndex]?.key;
     },
@@ -542,7 +566,8 @@ export default {
             welcome_tagline: this.channelWelcomeTagline || '',
             selectedFeatureFlags: this.selectedFeatureFlags,
             reply_time: this.replyTime || 'in_a_few_minutes',
-            continuity_via_email: this.continuityViaEmail,
+            continuity_via_email:
+              this.isInboundEmailEnabled && this.continuityViaEmail,
           },
         };
         if (this.avatarFile) {
@@ -1148,15 +1173,15 @@ export default {
               />
 
               <SettingsToggleSection
-                v-if="isAWebWidgetInbox"
+                v-if="isAWebWidgetInbox && showContinuityToggle"
                 v-model="continuityViaEmail"
                 :header="
                   $t('INBOX_MGMT.SETTINGS_POPUP.ENABLE_CONTINUITY_VIA_EMAIL')
                 "
-                :description="
-                  $t(
-                    'INBOX_MGMT.SETTINGS_POPUP.ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT'
-                  )
+                :description="continuityDescription"
+                :hide-toggle="isContinuityDisabled"
+                :class="
+                  isContinuityDisabled ? 'cursor-not-allowed opacity-50' : ''
                 "
               />
             </SettingsAccordion>
diff --git a/enterprise/app/services/internal/accounts/internal_attributes_service.rb b/enterprise/app/services/internal/accounts/internal_attributes_service.rb
index 116d0a3fc..d119d6345 100644
--- a/enterprise/app/services/internal/accounts/internal_attributes_service.rb
+++ b/enterprise/app/services/internal/accounts/internal_attributes_service.rb
@@ -52,9 +52,9 @@ class Internal::Accounts::InternalAttributesService
 
   # Get list of valid features that can be manually managed
   def valid_feature_list
-    # Business and Enterprise plan features only
     Enterprise::Billing::ReconcilePlanFeaturesService::BUSINESS_PLAN_FEATURES +
-      Enterprise::Billing::ReconcilePlanFeaturesService::ENTERPRISE_PLAN_FEATURES
+      Enterprise::Billing::ReconcilePlanFeaturesService::ENTERPRISE_PLAN_FEATURES +
+      %w[inbound_emails]
   end
 
   # Account notes functionality removed for now
diff --git a/enterprise/app/views/fields/manually_managed_features_field/_form.html.erb b/enterprise/app/views/fields/manually_managed_features_field/_form.html.erb
index 97b21090a..a4a18a9b9 100644
--- a/enterprise/app/views/fields/manually_managed_features_field/_form.html.erb
+++ b/enterprise/app/views/fields/manually_managed_features_field/_form.html.erb
@@ -2,9 +2,8 @@
   # Get all feature names and their display names
   all_feature_display_names = SuperAdmin::AccountFeaturesHelper.feature_display_names
   
-  # Business and Enterprise plan features only
-  premium_features = Enterprise::Billing::HandleStripeEventService::BUSINESS_PLAN_FEATURES + 
-                     Enterprise::Billing::HandleStripeEventService::ENTERPRISE_PLAN_FEATURES
+  # Features that can be manually managed
+  premium_features = Internal::Accounts::InternalAttributesService.new(field.resource).valid_feature_list
   
   # Get only premium features with display names
   premium_features_with_display = premium_features.map do |feature|