diff --git a/app/jobs/inboxes/fetch_app_store_reviews_job.rb b/app/jobs/inboxes/fetch_app_store_reviews_job.rb
index d90fc05d4..87732162c 100644
--- a/app/jobs/inboxes/fetch_app_store_reviews_job.rb
+++ b/app/jobs/inboxes/fetch_app_store_reviews_job.rb
@@ -4,12 +4,16 @@ class Inboxes::FetchAppStoreReviewsJob < ApplicationJob
   def perform(channel)
     return unless channel.account.feature_enabled?(:channel_app_store)
 
+    failed = false
     channel.fetch_reviews.each do |review_payload|
       ::AppStore::ReviewBuilder.new(review_payload: review_payload, channel: channel).perform
     rescue StandardError => e
+      failed = true
       ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
     end
 
+    return if failed
+
     channel.update!(last_synced_at: Time.current)
   rescue StandardError => e
     ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
diff --git a/db/migrate/20260522080000_repurpose_message_reply_to_flag_for_channel_app_store.rb b/db/migrate/20260522080000_repurpose_message_reply_to_flag_for_channel_app_store.rb
index 3af1faac7..191bb7266 100644
--- a/db/migrate/20260522080000_repurpose_message_reply_to_flag_for_channel_app_store.rb
+++ b/db/migrate/20260522080000_repurpose_message_reply_to_flag_for_channel_app_store.rb
@@ -15,5 +15,6 @@ class RepurposeMessageReplyToFlagForChannelAppStore < ActiveRecord::Migration[7.
 
     config.value = config.value.reject { |feature| feature['name'] == 'message_reply_to' }
     config.save!
+    GlobalConfig.clear_cache
   end
 end
diff --git a/spec/jobs/inboxes/fetch_app_store_reviews_job_spec.rb b/spec/jobs/inboxes/fetch_app_store_reviews_job_spec.rb
index e67c0d403..3779e34d7 100644
--- a/spec/jobs/inboxes/fetch_app_store_reviews_job_spec.rb
+++ b/spec/jobs/inboxes/fetch_app_store_reviews_job_spec.rb
@@ -38,7 +38,19 @@ RSpec.describe Inboxes::FetchAppStoreReviewsJob do
     described_class.perform_now(channel)
 
     expect(exception_tracker).to have_received(:capture_exception)
-    expect(channel.reload.last_synced_at).to be_present
+  end
+
+  it 'does not update the sync timestamp when a review fails to build' do
+    exception_tracker = instance_double(ChatwootExceptionTracker, capture_exception: true)
+
+    channel.update!(last_synced_at: 2.hours.ago)
+    allow(channel).to receive(:fetch_reviews).and_return([review_payload])
+    allow(AppStore::ReviewBuilder).to receive(:new).and_return(review_builder)
+    allow(review_builder).to receive(:perform).and_raise(StandardError, 'bad review')
+    allow(ChatwootExceptionTracker).to receive(:new).and_return(exception_tracker)
+
+    expect { described_class.perform_now(channel) }
+      .not_to change(channel.reload, :last_synced_at)
   end
 
   it 'does not fetch reviews when the feature is disabled for the account' do