diff --git a/enterprise/app/services/enterprise/message_templates/hook_execution_service.rb b/enterprise/app/services/enterprise/message_templates/hook_execution_service.rb
index 25509563d..17515b628 100644
--- a/enterprise/app/services/enterprise/message_templates/hook_execution_service.rb
+++ b/enterprise/app/services/enterprise/message_templates/hook_execution_service.rb
@@ -10,6 +10,6 @@ module Enterprise::MessageTemplates::HookExecutionService
   end
 
   def should_process_captain_response?
-    conversation.pending? && message.incoming? && inbox.active_bot?
+    conversation.pending? && message.incoming? && inbox.captain_active?
   end
 end