diff --git a/app/builders/messages/instagram/message_builder.rb b/app/builders/messages/instagram/message_builder.rb
index 741052d67..7aff6c6c5 100644
--- a/app/builders/messages/instagram/message_builder.rb
+++ b/app/builders/messages/instagram/message_builder.rb
@@ -86,7 +86,7 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
   end
 
   def find_or_build_for_multiple_conversations
-    last_conversation = instagram_direct_message_conversation.order(created_at: :desc).first
+    last_conversation = instagram_direct_message_conversation..where.not(status: :resolved).order(created_at: :desc).first
 
     if last_conversation.nil? || last_conversation.resolved?
       build_conversation