diff --git a/app/builders/v2/reports/concerns/rollup_conditions.rb b/app/builders/v2/reports/concerns/rollup_conditions.rb
index 0cda631e4..8fa364322 100644
--- a/app/builders/v2/reports/concerns/rollup_conditions.rb
+++ b/app/builders/v2/reports/concerns/rollup_conditions.rb
@@ -8,7 +8,7 @@ module V2::Reports::Concerns::RollupConditions
     bot_handoffs_count: :bot_handoffs_count
   }.freeze
 
-  SUPPORTED_DIMENSIONS = %w[account agent inbox team].freeze
+  SUPPORTED_DIMENSIONS = %w[account agent inbox].freeze
 
   def use_rollup?
     # Condition 0: reporting_timezone must be configured on account
@@ -70,6 +70,6 @@ module V2::Reports::Concerns::RollupConditions
   end
 
   def dimension_type_to_rollup
-    { 'account' => :account, 'agent' => :agent, 'inbox' => :inbox, 'team' => :team }[params[:type].to_s]
+    { 'account' => :account, 'agent' => :agent, 'inbox' => :inbox }[params[:type].to_s]
   end
 end
diff --git a/app/services/reporting_events/backfill_service.rb b/app/services/reporting_events/backfill_service.rb
index a52d82534..428549cad 100644
--- a/app/services/reporting_events/backfill_service.rb
+++ b/app/services/reporting_events/backfill_service.rb
@@ -96,6 +96,8 @@ class ReportingEvents::BackfillService
       'account' => @account.id,
       'agent' => event.user_id,
       'inbox' => event.inbox_id,
+      # Team rollups are still collected for validation/future use, but team reports
+      # currently stay on the raw path because reassignment breaks rollup parity.
       'team' => event.conversation&.team_id
     }
   end
diff --git a/app/services/reporting_events/rollup_service.rb b/app/services/reporting_events/rollup_service.rb
index e1fe8be1f..7cc0c3857 100644
--- a/app/services/reporting_events/rollup_service.rb
+++ b/app/services/reporting_events/rollup_service.rb
@@ -45,6 +45,8 @@ module ReportingEvents::RollupService
         account: @account.id,
         agent: @reporting_event.user_id,
         inbox: @reporting_event.inbox_id,
+        # Team rollups are still collected for validation/future use, but team reports
+        # currently stay on the raw path because reassignment breaks rollup parity.
         team: team_id
       }
     end
diff --git a/spec/builders/v2/reports/concerns/rollup_conditions_spec.rb b/spec/builders/v2/reports/concerns/rollup_conditions_spec.rb
index b13ea2e5f..dc817a27f 100644
--- a/spec/builders/v2/reports/concerns/rollup_conditions_spec.rb
+++ b/spec/builders/v2/reports/concerns/rollup_conditions_spec.rb
@@ -164,10 +164,10 @@ describe V2::Reports::Concerns::RollupConditions do
         expect(builder.use_rollup?).to be true
       end
 
-      it 'returns true for team dimension' do
+      it 'returns false for team dimension' do
         builder.params = valid_params.merge(type: 'team')
 
-        expect(builder.use_rollup?).to be true
+        expect(builder.use_rollup?).to be false
       end
     end
 
@@ -267,9 +267,9 @@ describe V2::Reports::Concerns::RollupConditions do
       expect(builder.dimension_type_to_rollup).to eq(:inbox)
     end
 
-    it 'maps team type to team' do
+    it 'returns nil for team type' do
       builder.params = { type: 'team' }
-      expect(builder.dimension_type_to_rollup).to eq(:team)
+      expect(builder.dimension_type_to_rollup).to be_nil
     end
 
     it 'returns nil for unsupported type' do