From b7b6e67df79e2353945cf3b97fde7b9f631e17aa Mon Sep 17 00:00:00 2001
From: Petterson <58094725+hahuma@users.noreply.github.com>
Date: Tue, 14 Apr 2026 09:06:10 -0300
Subject: [PATCH 01/20] fix(captain): localize AI summary to account language
 (#13790)

AI-generated summaries now respect the account's language setting.
Previously, summaries were always returned in English regardless of the
user's configured language, making section headings like "Customer
Intent" and "Action Items" appear in English even for non-English
accounts.

Previous behavior:
<img width="1336" height="790" alt="image"
src="https://github.com/user-attachments/assets/5df8b78b-1218-438d-9578-a806b5cb94ac"
/>


Current Behavior:
<img width="1253" height="372" alt="image"
src="https://github.com/user-attachments/assets/ae932c97-06da-4baf-9f77-9719bc9162e8"
/>


## What changed
- Added explicit account locale to the AI system prompt in
`Captain::SummaryService`
- Updated the summary prompt template to instruct the model to translate
section headings

## How to test
1. Configure an account with a non-English language (e.g., Portuguese)
2. Open a conversation with messages
3. Use the Copilot "Summarize" feature
4. Verify that section headings ("Customer Intent", "Conversation
Summary", etc.) appear in the account's language

---------

Co-authored-by: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
---
 lib/captain/summary_service.rb                        | 10 +++++++++-
 lib/integrations/openai/openai_prompts/summary.liquid |  2 +-
 spec/lib/captain/summary_service_spec.rb              |  3 ++-
 3 files changed, 12 insertions(+), 3 deletions(-)

diff --git a/lib/captain/summary_service.rb b/lib/captain/summary_service.rb
index 16ee57b51..030c0e510 100644
--- a/lib/captain/summary_service.rb
+++ b/lib/captain/summary_service.rb
@@ -5,7 +5,7 @@ class Captain::SummaryService < Captain::BaseTaskService
     make_api_call(
       model: GPT_MODEL,
       messages: [
-        { role: 'system', content: prompt_from_file('summary') },
+        { role: 'system', content: system_prompt },
         { role: 'user', content: conversation.to_llm_text(include_contact_details: false) }
       ]
     )
@@ -13,6 +13,14 @@ class Captain::SummaryService < Captain::BaseTaskService
 
   private
 
+  def system_prompt
+    <<~PROMPT
+      #{prompt_from_file('summary')}
+
+      Reply in #{account.locale_english_name}.
+    PROMPT
+  end
+
   def event_name
     'summarize'
   end
diff --git a/lib/integrations/openai/openai_prompts/summary.liquid b/lib/integrations/openai/openai_prompts/summary.liquid
index 4ec5ffd5b..1ac05419a 100644
--- a/lib/integrations/openai/openai_prompts/summary.liquid
+++ b/lib/integrations/openai/openai_prompts/summary.liquid
@@ -17,7 +17,7 @@ Make sure you strongly adhere to the following rules when generating the summary
 13. Do not insert your own opinions about the conversation.
 
 
-Reply in the user's language, as a markdown of the following format.
+Use markdown with the following format. Translate all section headings to match the reply language:
 
 **Customer Intent**
 
diff --git a/spec/lib/captain/summary_service_spec.rb b/spec/lib/captain/summary_service_spec.rb
index 6da3f122b..c5ec50687 100644
--- a/spec/lib/captain/summary_service_spec.rb
+++ b/spec/lib/captain/summary_service_spec.rb
@@ -35,7 +35,8 @@ RSpec.describe Captain::SummaryService do
       expect(service).to receive(:make_api_call) do |args|
         expect(args[:messages].length).to eq(2)
         expect(args[:messages][0][:role]).to eq('system')
-        expect(args[:messages][0][:content]).to eq('Summarize this')
+        expect(args[:messages][0][:content]).to include('Summarize this')
+        expect(args[:messages][0][:content]).to include("Reply in #{account.locale_english_name}")
         expect(args[:messages][1][:role]).to eq('user')
         expect(args[:messages][1][:content]).to be_a(String)
         { message: 'Summary' }

From 72c9e1775bba9733927c2e7f07a737f32d80e491 Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Tue, 14 Apr 2026 18:18:38 +0530
Subject: [PATCH 02/20] fix: Prevent article editor from resetting content
 while typing (#14014)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

# Pull Request Template

## Description


### Description

This PR fixes an issue where the editor would reset content and move the
cursor while typing. The issue was caused by a dual debounce setup
(400ms + 2500ms) that saved content and then overwrote local state with
stale API responses while the user was still typing.

### What changed

* Editor now uses local state (`localTitle`, `localContent`) as the
source of truth while editing
* Vuex store is only used on initial load or navigation
* Replaced dual debounce with a single 500ms debounce (fewer API calls)
* `UPDATE_ARTICLE` now merges updates instead of replacing the article
  * Prevents status changes from wiping unsaved content
* Removed `updateAsync` for a simpler update flow

### How it works

User types
→ local ref updates immediately (editor reads from this)
→ 500ms debounce triggers
→ dispatches `articles/update`
→ API persists the change
→ on success: store merges the response (used by other components)
→ editor remains unaffected (continues using local state)



Fixes
https://linear.app/chatwoot/issue/CW-6727/better-syncing-of-content-the-editor-randomly-updates-the-content

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Open any Help Center article for editing
2. Type continuously for a few seconds — content should not reset or
jump
3. Change article status (publish/archive/draft) while editing — content
should remain intact
4. Test on a slow network (use DevTools throttling) — typing should
remain smooth


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
---
 .../Pages/ArticleEditorPage/ArticleEditor.vue | 42 ++++++++-----------
 .../pages/PortalsArticlesEditPage.vue         | 10 +----
 .../modules/helpCenterArticles/actions.js     | 27 +-----------
 .../modules/helpCenterArticles/mutations.js   |  8 ++--
 4 files changed, 25 insertions(+), 62 deletions(-)

diff --git a/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue b/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
index bdc6a56cb..2f06ea01e 100644
--- a/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
+++ b/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
@@ -1,5 +1,5 @@
 <script setup>
-import { computed, ref } from 'vue';
+import { ref, computed, watch } from 'vue';
 import { debounce } from '@chatwoot/utils';
 import { useI18n } from 'vue-i18n';
 import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
@@ -27,7 +27,6 @@ const props = defineProps({
 
 const emit = defineEmits([
   'saveArticle',
-  'saveArticleAsync',
   'goBack',
   'setAuthor',
   'setCategory',
@@ -39,42 +38,37 @@ const { t } = useI18n();
 
 const isNewArticle = computed(() => !props.article?.id);
 
-const saveAndSync = value => {
-  emit('saveArticle', value);
-};
+const localTitle = ref(props.article?.title ?? '');
+const localContent = ref(props.article?.content ?? '');
 
-// this will only send the data to the backend
-// but will not update the local state preventing unnecessary re-renders
-// since the data is already saved and we keep the editor text as the source of truth
-const quickSave = debounce(
-  value => emit('saveArticleAsync', value),
-  400,
-  false
+// Sync local state when navigating to a different article or on initial fetch
+watch(
+  () => props.article?.id,
+  newId => {
+    if (newId) {
+      localTitle.value = props.article?.title ?? '';
+      localContent.value = props.article?.content ?? '';
+    }
+  }
 );
 
-// 2.5 seconds is enough to know that the user has stopped typing and is taking a pause
-// so we can save the data to the backend and retrieve the updated data
-// this will update the local state with response data
-// Only use to save for existing articles
-const saveAndSyncDebounced = debounce(saveAndSync, 2500, false);
+const debouncedSave = debounce(value => emit('saveArticle', value), 500, false);
 
 const handleSave = value => {
   if (isNewArticle.value) return;
-  quickSave(value);
-  saveAndSyncDebounced(value);
+  debouncedSave(value);
 };
 
 const articleTitle = computed({
-  get: () => props.article.title,
+  get: () => localTitle.value,
   set: value => {
+    localTitle.value = value;
     handleSave({ title: value });
   },
 });
 
-const localContent = ref(props.article.content || '');
-
 const articleContent = computed({
-  get: () => props.article.content,
+  get: () => localContent.value,
   set: content => {
     localContent.value = content;
     handleSave({ content });
@@ -132,7 +126,7 @@ const handleCreateArticle = event => {
         />
         <ArticleEditorControls
           :article="article"
-          @save-article="saveAndSync"
+          @save-article="values => emit('saveArticle', values)"
           @set-author="setAuthorId"
           @set-category="setCategoryId"
         />
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/PortalsArticlesEditPage.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/PortalsArticlesEditPage.vue
index 809fd5d29..36508ded5 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/PortalsArticlesEditPage.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/PortalsArticlesEditPage.vue
@@ -40,11 +40,10 @@ const articleLink = computed(() => {
   );
 });
 
-const saveArticle = async ({ ...values }, isAsync = false) => {
-  const actionToDispatch = isAsync ? 'articles/updateAsync' : 'articles/update';
+const saveArticle = async ({ ...values }) => {
   isUpdating.value = true;
   try {
-    await store.dispatch(actionToDispatch, {
+    await store.dispatch('articles/update', {
       portalSlug,
       articleId: articleSlug,
       ...values,
@@ -62,10 +61,6 @@ const saveArticle = async ({ ...values }, isAsync = false) => {
   }
 };
 
-const saveArticleAsync = async ({ ...values }) => {
-  saveArticle({ ...values }, true);
-};
-
 const isCategoryArticles = computed(() => {
   return (
     route.name === 'portals_categories_articles_index' ||
@@ -112,7 +107,6 @@ onMounted(fetchArticleDetails);
     :is-updating="isUpdating"
     :is-saved="isSaved"
     @save-article="saveArticle"
-    @save-article-async="saveArticleAsync"
     @preview-article="previewArticle"
     @go-back="goBackToArticles"
   />
diff --git a/app/javascript/dashboard/store/modules/helpCenterArticles/actions.js b/app/javascript/dashboard/store/modules/helpCenterArticles/actions.js
index 143192a3c..13a2b4899 100644
--- a/app/javascript/dashboard/store/modules/helpCenterArticles/actions.js
+++ b/app/javascript/dashboard/store/modules/helpCenterArticles/actions.js
@@ -69,30 +69,9 @@ export const actions = {
     }
   },
 
-  updateAsync: async ({ commit }, { portalSlug, articleId, ...articleObj }) => {
-    commit(types.UPDATE_ARTICLE_FLAG, {
-      uiFlags: { isUpdating: true },
-      articleId,
-    });
-
-    try {
-      await articlesAPI.updateArticle({ portalSlug, articleId, articleObj });
-      return articleId;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(types.UPDATE_ARTICLE_FLAG, {
-        uiFlags: { isUpdating: false },
-        articleId,
-      });
-    }
-  },
-
   update: async ({ commit }, { portalSlug, articleId, ...articleObj }) => {
     commit(types.UPDATE_ARTICLE_FLAG, {
-      uiFlags: {
-        isUpdating: true,
-      },
+      uiFlags: { isUpdating: true },
       articleId,
     });
 
@@ -110,9 +89,7 @@ export const actions = {
       return throwErrorMessage(error);
     } finally {
       commit(types.UPDATE_ARTICLE_FLAG, {
-        uiFlags: {
-          isUpdating: false,
-        },
+        uiFlags: { isUpdating: false },
         articleId,
       });
     }
diff --git a/app/javascript/dashboard/store/modules/helpCenterArticles/mutations.js b/app/javascript/dashboard/store/modules/helpCenterArticles/mutations.js
index 7d18d28b0..bf220c2aa 100644
--- a/app/javascript/dashboard/store/modules/helpCenterArticles/mutations.js
+++ b/app/javascript/dashboard/store/modules/helpCenterArticles/mutations.js
@@ -79,14 +79,12 @@ export const mutations = {
   [types.UPDATE_ARTICLE]: ($state, updatedArticle) => {
     const articleId = updatedArticle.id;
     if ($state.articles.byId[articleId]) {
-      // Preserve the original position
-      const originalPosition = $state.articles.byId[articleId].position;
+      const existing = $state.articles.byId[articleId];
 
-      // Update the article, keeping the original position
-      // This is not moved out of the original position when we update the article
       $state.articles.byId[articleId] = {
+        ...existing,
         ...updatedArticle,
-        position: originalPosition,
+        position: existing.position,
       };
     }
   },

From 64f6bfc811bdfa6b3e35e32c1d6959d5cc464438 Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Tue, 14 Apr 2026 18:23:40 +0530
Subject: [PATCH 03/20] feat: Inline edit support for contact info (#13976)

# Pull Request Template

## Description

This PR adds inline editing support for contact name, phone number,
email, and company fields in the conversation contact sidebar

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Screencast**


https://github.com/user-attachments/assets/e9f8e37d-145b-4736-b27a-eb9ea66847bd



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
---
 .../inline-input/InlineInput.vue              | 13 ++-
 .../dashboard/i18n/locale/en/contact.json     |  1 +
 .../conversation/contact/ContactInfo.vue      | 92 ++++++++++++++++++-
 .../conversation/contact/ContactInfoRow.vue   | 79 +++++++++++++++-
 .../store/modules/contacts/actions.js         |  6 +-
 app/javascript/shared/helpers/CustomErrors.js | 11 ++-
 6 files changed, 196 insertions(+), 6 deletions(-)

diff --git a/app/javascript/dashboard/components-next/inline-input/InlineInput.vue b/app/javascript/dashboard/components-next/inline-input/InlineInput.vue
index 81d7719cf..d65bb4257 100644
--- a/app/javascript/dashboard/components-next/inline-input/InlineInput.vue
+++ b/app/javascript/dashboard/components-next/inline-input/InlineInput.vue
@@ -36,7 +36,13 @@ const props = defineProps({
   },
 });
 
-const emit = defineEmits(['enterPress', 'input', 'blur', 'focus']);
+const emit = defineEmits([
+  'enterPress',
+  'escapePress',
+  'input',
+  'blur',
+  'focus',
+]);
 
 const modelValue = defineModel({
   type: [String, Number],
@@ -49,6 +55,10 @@ const onEnterPress = () => {
   emit('enterPress');
 };
 
+const onEscapePress = () => {
+  emit('escapePress');
+};
+
 const handleInput = event => {
   emit('input', event.target.value);
   modelValue.value = event.target.value;
@@ -102,6 +112,7 @@ defineExpose({
       @focus="handleFocus"
       @blur="handleBlur"
       @keydown.enter.prevent="onEnterPress"
+      @keydown.escape.prevent="onEscapePress"
     />
   </div>
 </template>
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 803cd66cb..9234071d1 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
index 3899d1ddf..2b6001729 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
@@ -1,6 +1,10 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
+import {
+  DuplicateContactException,
+  ExceptionWithMessage,
+} from 'shared/helpers/CustomErrors';
 import { dynamicTime } from 'shared/helpers/timeHelper';
 import { useAdmin } from 'dashboard/composables/useAdmin';
 import ContactInfoRow from './ContactInfoRow.vue';
@@ -12,6 +16,7 @@ import ComposeConversation from 'dashboard/components-next/NewConversation/Compo
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 import VoiceCallButton from 'dashboard/components-next/Contacts/VoiceCallButton.vue';
+import InlineInput from 'dashboard/components-next/inline-input/InlineInput.vue';
 
 import {
   isAConversationRoute,
@@ -30,6 +35,7 @@ export default {
     SocialIcons,
     ContactMergeModal,
     VoiceCallButton,
+    InlineInput,
   },
   props: {
     contact: {
@@ -52,6 +58,8 @@ export default {
     return {
       showEditModal: false,
       showDeleteModal: false,
+      isEditingName: false,
+      editName: '',
     };
   },
   computed: {
@@ -173,6 +181,58 @@ export default {
     openMergeModal() {
       this.$refs.mergeModal?.open();
     },
+    startEditingName() {
+      this.editName = this.contact.name || '';
+      this.isEditingName = true;
+      this.$nextTick(() => {
+        this.$refs.nameInput?.focus();
+      });
+    },
+    saveNameEdit() {
+      if (!this.isEditingName) return;
+      this.isEditingName = false;
+      const trimmed = this.editName.trim();
+      if (trimmed && trimmed !== this.contact.name) {
+        this.updateContactField({ name: trimmed });
+      }
+    },
+    cancelNameEdit() {
+      this.isEditingName = false;
+    },
+    onFieldUpdate(field, value) {
+      this.updateContactField({ [field]: value });
+    },
+    async updateContactField(attrs) {
+      const contactId = this.contact.id;
+      try {
+        await this.$store.dispatch('contacts/update', {
+          id: contactId,
+          ...attrs,
+        });
+        useAlert(this.$t('CONTACT_FORM.SUCCESS_MESSAGE'));
+        await this.$store.dispatch('contacts/fetchContactableInbox', contactId);
+      } catch (error) {
+        if (error instanceof DuplicateContactException) {
+          const detail = error.contactErrorDetail;
+          if (detail) {
+            useAlert(detail);
+          } else {
+            const invalidAttrs = Array.isArray(error.data) ? error.data : [];
+            if (invalidAttrs.includes('email')) {
+              useAlert(this.$t('CONTACT_FORM.FORM.EMAIL_ADDRESS.DUPLICATE'));
+            } else if (invalidAttrs.includes('phone_number')) {
+              useAlert(this.$t('CONTACT_FORM.FORM.PHONE_NUMBER.DUPLICATE'));
+            } else {
+              useAlert(this.$t('CONTACT_FORM.ERROR_MESSAGE'));
+            }
+          }
+        } else if (error instanceof ExceptionWithMessage) {
+          useAlert(error.data);
+        } else {
+          useAlert(error.message || this.$t('CONTACT_FORM.ERROR_MESSAGE'));
+        }
+      }
+    },
   },
 };
 </script>
@@ -194,10 +254,26 @@ export default {
 
       <div class="flex flex-col items-start gap-1.5 min-w-0 w-full">
         <div v-if="showAvatar" class="flex items-center w-full min-w-0 gap-3">
+          <InlineInput
+            v-if="isEditingName"
+            ref="nameInput"
+            v-model="editName"
+            custom-input-class="!text-base !font-medium"
+            class="!w-fit"
+            @enter-press="saveNameEdit"
+            @escape-press="cancelNameEdit"
+            @blur="saveNameEdit"
+          />
           <h3
-            class="flex-shrink max-w-full min-w-0 my-0 text-base capitalize break-words text-n-slate-12"
+            v-else
+            class="group/name flex-shrink max-w-full min-w-0 my-0 text-base capitalize break-words text-n-slate-12 cursor-pointer hover:text-n-slate-12/80"
+            :title="$t('CONTACT_PANEL.CLICK_TO_EDIT')"
+            @click="startEditingName"
           >
             {{ contact.name }}
+            <span
+              class="i-lucide-pencil text-xs text-n-slate-10 opacity-0 group-hover/name:opacity-100 transition-opacity ml-1 align-middle"
+            />
           </h3>
           <div class="flex flex-row items-center gap-2">
             <span
@@ -231,6 +307,8 @@ export default {
             emoji="✉️"
             :title="$t('CONTACT_PANEL.EMAIL_ADDRESS')"
             show-copy
+            editable
+            @update="value => onFieldUpdate('email', value)"
           />
           <ContactInfoRow
             :href="contact.phone_number ? `tel:${contact.phone_number}` : ''"
@@ -239,6 +317,8 @@ export default {
             emoji="📞"
             :title="$t('CONTACT_PANEL.PHONE_NUMBER')"
             show-copy
+            editable
+            @update="value => onFieldUpdate('phone_number', value)"
           />
           <ContactInfoRow
             v-if="contact.identifier"
@@ -252,6 +332,16 @@ export default {
             icon="building-bank"
             emoji="🏢"
             :title="$t('CONTACT_PANEL.COMPANY')"
+            editable
+            @update="
+              value =>
+                updateContactField({
+                  additional_attributes: {
+                    ...additionalAttributes,
+                    company_name: value,
+                  },
+                })
+            "
           />
           <ContactInfoRow
             v-if="location || additionalAttributes.location"
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfoRow.vue b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfoRow.vue
index b388e0d70..0a2ca6fd9 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfoRow.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfoRow.vue
@@ -3,11 +3,13 @@ import { useAlert } from 'dashboard/composables';
 import EmojiOrIcon from 'shared/components/EmojiOrIcon.vue';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
 import NextButton from 'dashboard/components-next/button/Button.vue';
+import InlineInput from 'dashboard/components-next/inline-input/InlineInput.vue';
 
 export default {
   components: {
     EmojiOrIcon,
     NextButton,
+    InlineInput,
   },
   props: {
     href: {
@@ -30,6 +32,21 @@ export default {
       type: Boolean,
       default: false,
     },
+    editable: {
+      type: Boolean,
+      default: false,
+    },
+    title: {
+      type: String,
+      default: '',
+    },
+  },
+  emits: ['update'],
+  data() {
+    return {
+      isEditing: false,
+      editValue: '',
+    };
   },
   methods: {
     async onCopy(e) {
@@ -37,14 +54,53 @@ export default {
       await copyTextToClipboard(this.value);
       useAlert(this.$t('CONTACT_PANEL.COPY_SUCCESSFUL'));
     },
+    startEditing() {
+      if (!this.editable) return;
+      this.editValue = this.value || '';
+      this.isEditing = true;
+      this.$nextTick(() => {
+        this.$refs.editInput?.focus();
+      });
+    },
+    saveEdit() {
+      if (!this.isEditing) return;
+      this.isEditing = false;
+      const trimmed = this.editValue.trim();
+      if (trimmed !== (this.value || '')) {
+        this.$emit('update', trimmed);
+      }
+    },
+    cancelEdit() {
+      this.isEditing = false;
+    },
   },
 };
 </script>
 
 <template>
-  <div class="w-full h-5 ltr:-ml-1 rtl:-mr-1">
+  <div class="group/row w-full h-5 ltr:-ml-1 rtl:-mr-1">
+    <!-- Inline edit mode -->
+    <div v-if="isEditing" class="flex items-center gap-2">
+      <EmojiOrIcon
+        :icon="icon"
+        :emoji="emoji"
+        icon-size="14"
+        class="flex-shrink-0 ltr:ml-1 rtl:mr-1"
+      />
+      <InlineInput
+        ref="editInput"
+        v-model="editValue"
+        :placeholder="title"
+        class="!w-fit"
+        @enter-press="saveEdit"
+        @escape-press="cancelEdit"
+        @blur="saveEdit"
+      />
+    </div>
+
+    <!-- Read mode with link -->
     <a
-      v-if="href"
+      v-else-if="href"
       :href="href"
       class="flex items-center gap-2 text-n-slate-11 hover:underline"
     >
@@ -73,8 +129,18 @@ export default {
         icon="i-lucide-clipboard"
         @click="onCopy"
       />
+      <NextButton
+        v-if="editable"
+        ghost
+        xs
+        slate
+        class="ltr:-ml-1 rtl:-mr-1 opacity-0 group-hover/row:opacity-100 transition-opacity"
+        icon="i-lucide-pencil"
+        @click.prevent="startEditing"
+      />
     </a>
 
+    <!-- Read mode without link -->
     <div v-else class="flex items-center gap-2 text-n-slate-11">
       <EmojiOrIcon
         :icon="icon"
@@ -90,6 +156,15 @@ export default {
       <span v-else class="text-sm text-n-slate-11">
         {{ $t('CONTACT_PANEL.NOT_AVAILABLE') }}
       </span>
+      <NextButton
+        v-if="editable"
+        ghost
+        xs
+        slate
+        class="ltr:-ml-1 rtl:-mr-1 opacity-0 group-hover/row:opacity-100 transition-opacity"
+        icon="i-lucide-pencil"
+        @click="startEditing"
+      />
     </div>
   </div>
 </template>
diff --git a/app/javascript/dashboard/store/modules/contacts/actions.js b/app/javascript/dashboard/store/modules/contacts/actions.js
index d7f87b776..d0029207e 100644
--- a/app/javascript/dashboard/store/modules/contacts/actions.js
+++ b/app/javascript/dashboard/store/modules/contacts/actions.js
@@ -36,7 +36,11 @@ const buildContactFormData = contactParams => {
 
 export const handleContactOperationErrors = error => {
   if (error.response?.status === 422) {
-    throw new DuplicateContactException(error.response.data.attributes);
+    const exception = new DuplicateContactException(
+      error.response.data.attributes
+    );
+    exception.message = error.response.data.message || exception.message;
+    throw exception;
   } else if (error.response?.data?.message) {
     throw new ExceptionWithMessage(error.response.data.message);
   } else {
diff --git a/app/javascript/shared/helpers/CustomErrors.js b/app/javascript/shared/helpers/CustomErrors.js
index 4f31eb291..ef5947189 100644
--- a/app/javascript/shared/helpers/CustomErrors.js
+++ b/app/javascript/shared/helpers/CustomErrors.js
@@ -1,10 +1,19 @@
 /* eslint-disable max-classes-per-file */
 export class DuplicateContactException extends Error {
+  static DEFAULT_MESSAGE = 'DUPLICATE_CONTACT';
+
   constructor(data) {
-    super('DUPLICATE_CONTACT');
+    super(DuplicateContactException.DEFAULT_MESSAGE);
     this.data = data;
     this.name = 'DuplicateContactException';
   }
+
+  /** Server or client may assign `message` after construction; otherwise still DEFAULT_MESSAGE. */
+  get contactErrorDetail() {
+    return this.message === DuplicateContactException.DEFAULT_MESSAGE
+      ? null
+      : this.message;
+  }
 }
 export class ExceptionWithMessage extends Error {
   constructor(data) {

From 8e5d4f4d2322f1282e94b175be06bf16ddd7016c Mon Sep 17 00:00:00 2001
From: "dependabot[bot]" <49699333+dependabot[bot]@users.noreply.github.com>
Date: Wed, 15 Apr 2026 00:44:54 +0530
Subject: [PATCH 04/20] chore(deps): bump axios from 1.13.6 to 1.15.0 (#14051)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

Bumps [axios](https://github.com/axios/axios) from 1.13.6 to 1.15.0.
<details>
<summary>Release notes</summary>
<p><em>Sourced from <a
href="https://github.com/axios/axios/releases">axios's
releases</a>.</em></p>
<blockquote>
<h2>v1.15.0</h2>
<p>This release delivers two critical security patches, adds runtime
support for Deno and Bun, and includes significant CI hardening,
documentation improvements, and routine dependency updates.</p>
<h2>⚠️ Important Changes</h2>
<ul>
<li><strong>Deprecation:</strong> <code>url.parse()</code> usage has
been replaced to address Node.js deprecation warnings. If you are on a
recent version of Node.js, this resolves console warnings you may have
been seeing. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10625">#10625</a></strong>)</li>
</ul>
<h2>🔒 Security Fixes</h2>
<ul>
<li><strong>Proxy Handling:</strong> Fixed a <code>no_proxy</code>
hostname normalisation bypass that could lead to Server-Side Request
Forgery (SSRF). (<strong><a
href="https://redirect.github.com/axios/axios/issues/10661">#10661</a></strong>)</li>
<li><strong>Header Injection:</strong> Fixed an unrestricted cloud
metadata exfiltration vulnerability via a header injection chain.
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10660">#10660</a></strong>)</li>
</ul>
<h2>🚀 New Features</h2>
<ul>
<li><strong>Runtime Support:</strong> Added compatibility checks and
documentation for Deno and Bun environments. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10652">#10652</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10653">#10653</a></strong>)</li>
</ul>
<h2>🔧 Maintenance &amp; Chores</h2>
<ul>
<li><strong>CI Security:</strong> Hardened workflow permissions to least
privilege, added the <code>zizmor</code> security scanner, pinned action
versions, and gated npm publishing with OIDC and environment protection.
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10618">#10618</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10619">#10619</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10627">#10627</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10637">#10637</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10666">#10666</a></strong>)</li>
<li><strong>Dependencies:</strong> Bumped
<code>serialize-javascript</code>, <code>handlebars</code>,
<code>picomatch</code>, <code>vite</code>, and
<code>denoland/setup-deno</code> to latest versions. Added a 7-day
Dependabot cooldown period. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10574">#10574</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10572">#10572</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10568">#10568</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10663">#10663</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10664">#10664</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10665">#10665</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10669">#10669</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10670">#10670</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10616">#10616</a></strong>)</li>
<li><strong>Documentation:</strong> Unified docs, improved
<code>beforeRedirect</code> credential leakage example, clarified
<code>withCredentials</code>/<code>withXSRFToken</code> behaviour,
HTTP/2 support notes, async/await timeout error handling, header case
preservation, and various typo fixes. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10649">#10649</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10624">#10624</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/7452">#7452</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/7471">#7471</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10654">#10654</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10644">#10644</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10589">#10589</a></strong>)</li>
<li><strong>Housekeeping:</strong> Removed stale files, regenerated
lockfile, and updated sponsor scripts and blocks. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10584">#10584</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10650">#10650</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10582">#10582</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10640">#10640</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10659">#10659</a></strong>,
<strong><a
href="https://redirect.github.com/axios/axios/issues/10668">#10668</a></strong>)</li>
<li><strong>Tests:</strong> Added regression coverage for urlencoded
<code>Content-Type</code> casing. (<strong><a
href="https://redirect.github.com/axios/axios/issues/10573">#10573</a></strong>)</li>
</ul>
<h2>🌟 New Contributors</h2>
<p>We are thrilled to welcome our new contributors. Thank you for
helping improve Axios:</p>
<ul>
<li><strong><a
href="https://github.com/raashish1601"><code>@​raashish1601</code></a></strong>
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10573">#10573</a></strong>)</li>
<li><strong><a
href="https://github.com/Kilros0817"><code>@​Kilros0817</code></a></strong>
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10625">#10625</a></strong>)</li>
<li><strong><a
href="https://github.com/ashstrc"><code>@​ashstrc</code></a></strong>
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10624">#10624</a></strong>)</li>
<li><strong><a
href="https://github.com/Abhi3975"><code>@​Abhi3975</code></a></strong>
(<strong><a
href="https://redirect.github.com/axios/axios/issues/10589">#10589</a></strong>)</li>
<li><strong><a
href="https://github.com/theamodhshetty"><code>@​theamodhshetty</code></a></strong>
(<strong><a
href="https://redirect.github.com/axios/axios/issues/7452">#7452</a></strong>)</li>
</ul>
<h2>v1.14.0</h2>
<p>This release focuses on compatibility fixes, adapter stability
improvements, and test/tooling modernisation.</p>
<h2>⚠️ Important Changes</h2>
<ul>
<li><strong>Breaking Changes:</strong> None identified in this
release.</li>
<li><strong>Action Required:</strong> If you rely on env-based proxy
behaviour or CJS resolution edge-cases, validate your integration after
upgrade (notably <code>proxy-from-env</code> v2 alignment and
<code>main</code> entry compatibility fix).</li>
</ul>
<h2>🚀 New Features</h2>
<ul>
<li><strong>Runtime Features:</strong> No new end-user features were
introduced in this release.</li>
<li><strong>Test Coverage Expansion:</strong> Added broader smoke/module
test coverage for CJS and ESM package usage. (<a
href="https://redirect.github.com/axios/axios/pull/7510">#7510</a>)</li>
</ul>
<h2>🐛 Bug Fixes</h2>
<ul>
<li><strong>Headers:</strong> Trim trailing CRLF in normalised header
values. (<a
href="https://redirect.github.com/axios/axios/pull/7456">#7456</a>)</li>
<li><strong>HTTP/2:</strong> Close detached HTTP/2 sessions on timeout
to avoid lingering sessions. (<a
href="https://redirect.github.com/axios/axios/pull/7457">#7457</a>)</li>
<li><strong>Fetch Adapter:</strong> Cancel <code>ReadableStream</code>
created during request-stream capability probing to prevent async
resource leaks. (<a
href="https://redirect.github.com/axios/axios/pull/7515">#7515</a>)</li>
<li><strong>Proxy Handling:</strong> Fixed env proxy behavior with
<code>proxy-from-env</code> v2 usage. (<a
href="https://redirect.github.com/axios/axios/pull/7499">#7499</a>)</li>
</ul>
<!-- raw HTML omitted -->
</blockquote>
<p>... (truncated)</p>
</details>
<details>
<summary>Changelog</summary>
<p><em>Sourced from <a
href="https://github.com/axios/axios/blob/v1.x/CHANGELOG.md">axios's
changelog</a>.</em></p>
<blockquote>
<h1>Changelog</h1>
<h2><a
href="https://github.com/axios/axios/compare/v1.13.2...v1.13.3">1.13.3</a>
(2026-01-20)</h2>
<h3>Bug Fixes</h3>
<ul>
<li><strong>http2:</strong> Use port 443 for HTTPS connections by
default. (<a
href="https://redirect.github.com/axios/axios/issues/7256">#7256</a>)
(<a
href="https://github.com/axios/axios/commit/d7e60653460480ffacecf85383012ca1baa6263e">d7e6065</a>)</li>
<li><strong>interceptor:</strong> handle the error in the same
interceptor (<a
href="https://redirect.github.com/axios/axios/issues/6269">#6269</a>)
(<a
href="https://github.com/axios/axios/commit/5945e40bb171d4ac4fc195df276cf952244f0f89">5945e40</a>)</li>
<li>main field in package.json should correspond to cjs artifacts (<a
href="https://redirect.github.com/axios/axios/issues/5756">#5756</a>)
(<a
href="https://github.com/axios/axios/commit/7373fbff24cd92ce650d99ff6f7fe08c2e2a0a04">7373fbf</a>)</li>
<li><strong>package.json:</strong> add 'bun' package.json 'exports'
condition. Load the Node.js build in Bun instead of the browser build
(<a
href="https://redirect.github.com/axios/axios/issues/5754">#5754</a>)
(<a
href="https://github.com/axios/axios/commit/b89217e3e91de17a3d55e2b8f39ceb0e9d8aeda8">b89217e</a>)</li>
<li>silentJSONParsing=false should throw on invalid JSON (<a
href="https://redirect.github.com/axios/axios/issues/7253">#7253</a>)
(<a
href="https://redirect.github.com/axios/axios/issues/7257">#7257</a>)
(<a
href="https://github.com/axios/axios/commit/7d19335e43d6754a1a9a66e424f7f7da259895bf">7d19335</a>)</li>
<li>turn AxiosError into a native error (<a
href="https://redirect.github.com/axios/axios/issues/5394">#5394</a>)
(<a
href="https://redirect.github.com/axios/axios/issues/5558">#5558</a>)
(<a
href="https://github.com/axios/axios/commit/1c6a86dd2c0623ee1af043a8491dbc96d40e883b">1c6a86d</a>)</li>
<li><strong>types:</strong> add handlers to AxiosInterceptorManager
interface (<a
href="https://redirect.github.com/axios/axios/issues/5551">#5551</a>)
(<a
href="https://github.com/axios/axios/commit/8d1271b49fc226ed7defd07cd577bd69a55bb13a">8d1271b</a>)</li>
<li><strong>types:</strong> restore AxiosError.cause type from unknown
to Error (<a
href="https://redirect.github.com/axios/axios/issues/7327">#7327</a>)
(<a
href="https://github.com/axios/axios/commit/d8233d9e8e9a64bfba9bbe01d475ba417510b82b">d8233d9</a>)</li>
<li>unclear error message is thrown when specifying an empty proxy
authorization (<a
href="https://redirect.github.com/axios/axios/issues/6314">#6314</a>)
(<a
href="https://github.com/axios/axios/commit/6ef867e684adf7fb2343e3b29a79078a3c76dc29">6ef867e</a>)</li>
</ul>
<h3>Features</h3>
<ul>
<li>add <code>undefined</code> as a value in AxiosRequestConfig (<a
href="https://redirect.github.com/axios/axios/issues/5560">#5560</a>)
(<a
href="https://github.com/axios/axios/commit/095033c626895ecdcda2288050b63dcf948db3bd">095033c</a>)</li>
<li>add automatic minor and patch upgrades to dependabot (<a
href="https://redirect.github.com/axios/axios/issues/6053">#6053</a>)
(<a
href="https://github.com/axios/axios/commit/65a7584eda6164980ddb8cf5372f0afa2a04c1ed">65a7584</a>)</li>
<li>add Node.js coverage script using c8 (closes <a
href="https://redirect.github.com/axios/axios/issues/7289">#7289</a>)
(<a
href="https://redirect.github.com/axios/axios/issues/7294">#7294</a>)
(<a
href="https://github.com/axios/axios/commit/ec9d94e9f88da13e9219acadf65061fb38ce080a">ec9d94e</a>)</li>
<li>added copilot instructions (<a
href="https://github.com/axios/axios/commit/3f83143bfe617eec17f9d7dcf8bafafeeae74c26">3f83143</a>)</li>
<li>compatibility with frozen prototypes (<a
href="https://redirect.github.com/axios/axios/issues/6265">#6265</a>)
(<a
href="https://github.com/axios/axios/commit/860e03396a536e9b926dacb6570732489c9d7012">860e033</a>)</li>
<li>enhance pipeFileToResponse with error handling (<a
href="https://redirect.github.com/axios/axios/issues/7169">#7169</a>)
(<a
href="https://github.com/axios/axios/commit/88d78842541610692a04282233933d078a8a2552">88d7884</a>)</li>
<li><strong>types:</strong> Intellisense for string literals in a
widened union (<a
href="https://redirect.github.com/axios/axios/issues/6134">#6134</a>)
(<a
href="https://github.com/axios/axios/commit/f73474d02c5aa957b2daeecee65508557fd3c6e5">f73474d</a>),
closes <a
href="https://redirect.github.com//redirect.github.com/microsoft/TypeScript/issues/33471/issues/issuecomment-1376364329">microsoft/TypeScript#33471</a></li>
</ul>
<h3>Reverts</h3>
<ul>
<li>Revert &quot;fix: silentJSONParsing=false should throw on invalid
JSON (<a
href="https://redirect.github.com/axios/axios/issues/7253">#7253</a>)
(<a
href="https://redirect.github.com/axios/axios/issues/7">#7</a>…&quot;
(<a
href="https://redirect.github.com/axios/axios/issues/7298">#7298</a>)
(<a
href="https://github.com/axios/axios/commit/a4230f5581b3f58b6ff531b6dbac377a4fd7942a">a4230f5</a>),
closes <a
href="https://redirect.github.com/axios/axios/issues/7253">#7253</a> <a
href="https://redirect.github.com/axios/axios/issues/7">#7</a> <a
href="https://redirect.github.com/axios/axios/issues/7298">#7298</a></li>
<li><strong>deps:</strong> bump peter-evans/create-pull-request from 7
to 8 in the github-actions group (<a
href="https://redirect.github.com/axios/axios/issues/7334">#7334</a>)
(<a
href="https://github.com/axios/axios/commit/2d6ad5e48bd29b0b2b5e7e95fb473df98301543a">2d6ad5e</a>)</li>
</ul>
<h3>Contributors to this release</h3>
<ul>
<li><!-- raw HTML omitted --> <a href="https://github.com/ashvin2005"
title="+1752/-4 ([#7218](https://github.com/axios/axios/issues/7218)
[#7218](https://github.com/axios/axios/issues/7218) )">Ashvin
Tiwari</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/mochinikunj"
title="+940/-12 ([#7294](https://github.com/axios/axios/issues/7294)
[#7294](https://github.com/axios/axios/issues/7294) )">Nikunj
Mochi</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/imanchalsingh"
title="+544/-102 ([#7169](https://github.com/axios/axios/issues/7169)
[#7185](https://github.com/axios/axios/issues/7185) )">Anchal
Singh</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/jasonsaayman"
title="+317/-73 ([#7334](https://github.com/axios/axios/issues/7334)
[#7298](https://github.com/axios/axios/issues/7298)
)">jasonsaayman</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/brodo"
title="+99/-120 ([#5558](https://github.com/axios/axios/issues/5558)
)">Julian Dax</a></li>
<li><!-- raw HTML omitted --> <a
href="https://github.com/AKASHDHARDUBEY" title="+167/-0
([#7287](https://github.com/axios/axios/issues/7287)
[#7288](https://github.com/axios/axios/issues/7288) )">Akash Dhar
Dubey</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/madhumitaaa"
title="+20/-68 ([#7198](https://github.com/axios/axios/issues/7198)
)">Madhumita</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/Tackoil"
title="+80/-2 ([#6269](https://github.com/axios/axios/issues/6269)
)">Tackoil</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/justindhillon"
title="+41/-41 ([#6324](https://github.com/axios/axios/issues/6324)
[#6315](https://github.com/axios/axios/issues/6315) )">Justin
Dhillon</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/Rudrxxx"
title="+71/-2 ([#7257](https://github.com/axios/axios/issues/7257)
)">Rudransh</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/WuMingDao"
title="+36/-36 ([#7215](https://github.com/axios/axios/issues/7215)
)">WuMingDao</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/codenomnom"
title="+70/-0 ([#7201](https://github.com/axios/axios/issues/7201)
[#7201](https://github.com/axios/axios/issues/7201)
)">codenomnom</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/Nandann018-ux"
title="+60/-10 ([#7272](https://github.com/axios/axios/issues/7272)
)">Nandan Acharya</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/KernelDeimos"
title="+22/-40 ([#7042](https://github.com/axios/axios/issues/7042)
)">Eric Dubé</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/tiborpilz"
title="+40/-4 ([#5551](https://github.com/axios/axios/issues/5551)
)">Tibor Pilz</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/joaoGabriel55"
title="+31/-4 ([#6314](https://github.com/axios/axios/issues/6314)
)">Gabriel Quaresma</a></li>
<li><!-- raw HTML omitted --> <a href="https://github.com/turadg"
title="+23/-6 ([#6265](https://github.com/axios/axios/issues/6265)
)">Turadg Aleahmad</a></li>
</ul>
<!-- raw HTML omitted -->
</blockquote>
<p>... (truncated)</p>
</details>
<details>
<summary>Commits</summary>
<ul>
<li><a
href="https://github.com/axios/axios/commit/772a4e54ecc4cc2421e2b746daff0aca10f359d7"><code>772a4e5</code></a>
chore(release): prepare release 1.15.0 (<a
href="https://redirect.github.com/axios/axios/issues/10671">#10671</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/4b071371be2f810b4bc7797a13838e0f806ebb22"><code>4b07137</code></a>
chore(deps-dev): bump vite from 8.0.0 to 8.0.5 in /tests/smoke/esm (<a
href="https://redirect.github.com/axios/axios/issues/10663">#10663</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/51e57b39db251bfe3d34af5c943dfea18e06c8b6"><code>51e57b3</code></a>
chore(deps-dev): bump vite from 8.0.2 to 8.0.5 (<a
href="https://redirect.github.com/axios/axios/issues/10664">#10664</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/fba1a77930f0c459677b729161627234b88c90aa"><code>fba1a77</code></a>
chore(deps-dev): bump vite from 8.0.2 to 8.0.5 in /tests/module/esm (<a
href="https://redirect.github.com/axios/axios/issues/10665">#10665</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/0bf6e28eac86e87da2b60bbf5ea4237910e1a08e"><code>0bf6e28</code></a>
chore(deps): bump denoland/setup-deno in the github-actions group (<a
href="https://redirect.github.com/axios/axios/issues/10669">#10669</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/8107157c572ee4a54cb28c01ab7f7f3d895ba661"><code>8107157</code></a>
chore(deps-dev): bump the development_dependencies group with 4 updates
(<a
href="https://redirect.github.com/axios/axios/issues/10670">#10670</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/e66530e3302d56176befd0778155dafea2487542"><code>e66530e</code></a>
ci: require npm-publish environment for releases (<a
href="https://redirect.github.com/axios/axios/issues/10666">#10666</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/49f23cbfe4d308a075281c5f798d4c68f648cbe2"><code>49f23cb</code></a>
chore(sponsor): update sponsor block (<a
href="https://redirect.github.com/axios/axios/issues/10668">#10668</a>)</li>
<li><a
href="https://github.com/axios/axios/commit/363185461b90b1b78845dc8a99a1f103d9b122a1"><code>3631854</code></a>
fix: unrestricted cloud metadata exfiltration via header injection chain
(<a
href="https://redirect.github.com/axios/axios/issues/10">#10</a>...</li>
<li><a
href="https://github.com/axios/axios/commit/fb3befb6daac6cad26b2e54094d0f2d9e47f24df"><code>fb3befb</code></a>
fix: no_proxy hostname normalization bypass leads to ssrf (<a
href="https://redirect.github.com/axios/axios/issues/10661">#10661</a>)</li>
<li>Additional commits viewable in <a
href="https://github.com/axios/axios/compare/v1.13.6...v1.15.0">compare
view</a></li>
</ul>
</details>
<details>
<summary>Install script changes</summary>
<p>This version modifies <code>prepare</code> script that runs during
installation. Review the package contents before updating.</p>
</details>
<br />


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<summary>Dependabot commands and options</summary>
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Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
---
 package.json   |  2 +-
 pnpm-lock.yaml | 21 +++++++++++----------
 2 files changed, 12 insertions(+), 11 deletions(-)

diff --git a/package.json b/package.json
index ddb6c09cc..c8e511be2 100644
--- a/package.json
+++ b/package.json
@@ -59,7 +59,7 @@
     "@vueuse/components": "^12.0.0",
     "@vueuse/core": "^12.0.0",
     "activestorage": "^5.2.6",
-    "axios": "^1.13.6",
+    "axios": "^1.15.0",
     "camelcase-keys": "^9.1.3",
     "chart.js": "~4.4.4",
     "color2k": "^2.0.2",
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index cb4b2b148..818698372 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -101,8 +101,8 @@ importers:
         specifier: ^5.2.6
         version: 5.2.8
       axios:
-        specifier: ^1.13.6
-        version: 1.13.6
+        specifier: ^1.15.0
+        version: 1.15.0
       camelcase-keys:
         specifier: ^9.1.3
         version: 9.1.3
@@ -1546,7 +1546,7 @@ packages:
   '@xmldom/xmldom@0.7.13':
     resolution: {integrity: sha512-lm2GW5PkosIzccsaZIz7tp8cPADSIlIHWDFTR1N0SzfinhhYgeIQjFMz4rYzanCScr3DqQLeomUDArp6MWKm+g==}
     engines: {node: '>=10.0.0'}
-    deprecated: this version is no longer supported, please update to at least 0.8.*
+    deprecated: this version has critical issues, please update to the latest version
 
   abab@2.0.6:
     resolution: {integrity: sha512-j2afSsaIENvHZN2B8GOpF566vZ5WVk5opAiMTvWgaQT8DkbOqsTfvNAvHoRGU2zzP8cPoqys+xHTRDWW8L+/BA==}
@@ -1716,8 +1716,8 @@ packages:
     resolution: {integrity: sha512-wvUjBtSGN7+7SjNpq/9M2Tg350UZD3q62IFZLbRAR1bSMlCo1ZaeW+BJ+D090e4hIIZLBcTDWe4Mh4jvUDajzQ==}
     engines: {node: '>= 0.4'}
 
-  axios@1.13.6:
-    resolution: {integrity: sha512-ChTCHMouEe2kn713WHbQGcuYrr6fXTBiu460OTwWrWob16g1bXn4vtz07Ope7ewMozJAnEquLk5lWQWtBig9DQ==}
+  axios@1.15.0:
+    resolution: {integrity: sha512-wWyJDlAatxk30ZJer+GeCWS209sA42X+N5jU2jy6oHTp7ufw8uzUTVFBX9+wTfAlhiJXGS0Bq7X6efruWjuK9Q==}
 
   balanced-match@1.0.2:
     resolution: {integrity: sha512-3oSeUO0TMV67hN1AmbXsK4yaqU7tjiHlbxRDZOpH0KW9+CeX4bRAaX0Anxt0tx2MrpRpWwQaPwIlISEJhYU5Pw==}
@@ -3865,8 +3865,9 @@ packages:
   proto-list@1.2.4:
     resolution: {integrity: sha512-vtK/94akxsTMhe0/cbfpR+syPuszcuwhqVjJq26CuNDgFGj682oRBXOP5MJpv2r7JtE8MsiepGIqvvOTBwn2vA==}
 
-  proxy-from-env@1.1.0:
-    resolution: {integrity: sha512-D+zkORCbA9f1tdWRK0RaCR3GPv50cMxcrz4X8k5LTSUD1Dkw47mKJEZQNunItRTkWwgtaUSo1RVFRIG9ZXiFYg==}
+  proxy-from-env@2.1.0:
+    resolution: {integrity: sha512-cJ+oHTW1VAEa8cJslgmUZrc+sjRKgAKl3Zyse6+PV38hZe/V6Z14TbCuXcan9F9ghlz4QrFr2c92TNF82UkYHA==}
+    engines: {node: '>=10'}
 
   psl@1.9.0:
     resolution: {integrity: sha512-E/ZsdU4HLs/68gYzgGTkMicWTLPdAftJLfJFlLUAAKZGkStNU72sZjT66SnMDVOfOWY/YAoiD7Jxa9iHvngcag==}
@@ -6349,11 +6350,11 @@ snapshots:
     dependencies:
       possible-typed-array-names: 1.0.0
 
-  axios@1.13.6:
+  axios@1.15.0:
     dependencies:
       follow-redirects: 1.15.11
       form-data: 4.0.5
-      proxy-from-env: 1.1.0
+      proxy-from-env: 2.1.0
     transitivePeerDependencies:
       - debug
 
@@ -8793,7 +8794,7 @@ snapshots:
 
   proto-list@1.2.4: {}
 
-  proxy-from-env@1.1.0: {}
+  proxy-from-env@2.1.0: {}
 
   psl@1.9.0: {}
 

From 3f9f054c431ff4272e91048e9d9d0df7a6a68451 Mon Sep 17 00:00:00 2001
From: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
Date: Wed, 15 Apr 2026 13:42:48 +0700
Subject: [PATCH 05/20] fix: drop WhatsApp incoming messages from blocked
 contacts (#14061)

## Linear ticket

https://linear.app/chatwoot/issue/CW-6839/blocked-contact-can-still-send-messages-to-whatsapp-inbox

## Description

Drop WhatsApp incoming messages  from blocked contacts

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

- Incoming messages for blocked contacts

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
---
 app/services/whatsapp/incoming_message_base_service.rb | 1 +
 1 file changed, 1 insertion(+)

diff --git a/app/services/whatsapp/incoming_message_base_service.rb b/app/services/whatsapp/incoming_message_base_service.rb
index a8ad176b6..5449c4740 100644
--- a/app/services/whatsapp/incoming_message_base_service.rb
+++ b/app/services/whatsapp/incoming_message_base_service.rb
@@ -37,6 +37,7 @@ class Whatsapp::IncomingMessageBaseService
 
     set_contact
     return unless @contact
+    return if @contact.blocked? && !outgoing_echo
 
     ActiveRecord::Base.transaction do
       set_conversation

From b96bf41234d92d5467608a6ddc1978ea7b0ddc96 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 Apr 2026 17:03:39 +0530
Subject: [PATCH 06/20] chore: Enable Participating tab for conversations
 (#11714)

## Summary

This PR enables the **Participating** conversation view in the main
sidebar and keeps the behavior aligned with existing conversation views.

## What changed

- Added **Participating** under Conversations in the new sidebar.
- Added a guard in conversation realtime `addConversation` flow so
generic `conversation.created` events are not injected while the user is
on Participating view.
- Added participating route mapping in conversation-list redirect helper
so list redirects resolve correctly to `/participating/conversations`.

## Scope notes

- Kept changes minimal and consistent with current `develop` behavior.
- No additional update-event filtering was added beyond what existing
views already do.

---------


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
---
 .../components-next/sidebar/Sidebar.vue       |  6 ++
 .../dashboard/components/ChatList.vue         | 36 ++++++++--
 .../conversation/ConversationHeader.vue       |  1 +
 app/javascript/dashboard/constants/globals.js |  5 ++
 app/javascript/dashboard/helper/URLHelper.js  |  1 +
 .../dashboard/helper/specs/URLHelper.spec.js  |  9 +++
 .../store/modules/conversations/actions.js    |  3 +
 .../store/modules/conversations/getters.js    | 13 ++++
 .../conversations/helpers/actionHelpers.js    |  8 +++
 .../helpers/specs/actionHelpers.spec.js       | 22 +++++-
 .../store/modules/conversations/index.js      |  6 +-
 .../specs/conversations/getters.spec.js       | 67 +++++++++++++++++++
 .../specs/conversations/mutations.spec.js     | 48 ++++++++++++-
 13 files changed, 216 insertions(+), 9 deletions(-)

diff --git a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
index d08147739..9fd25c481 100644
--- a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
+++ b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
@@ -250,6 +250,12 @@ const menuItems = computed(() => {
           activeOn: ['conversation_through_mentions'],
           to: accountScopedRoute('conversation_mentions'),
         },
+        {
+          name: 'Participating',
+          label: t('SIDEBAR.PARTICIPATING_CONVERSATIONS'),
+          activeOn: ['conversation_through_participating'],
+          to: accountScopedRoute('conversation_participating'),
+        },
         {
           name: 'Unattended',
           activeOn: ['conversation_through_unattended'],
diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index eeb2ad6e7..f311de4b2 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -56,6 +56,7 @@ import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHe
 import { conversationListPageURL } from '../helper/URLHelper';
 import {
   isOnMentionsView,
+  isOnParticipatingView,
   isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
 import {
@@ -113,6 +114,7 @@ const chatLists = useMapGetter('getFilteredConversations');
 const mineChatsList = useMapGetter('getMineChats');
 const allChatList = useMapGetter('getAllStatusChats');
 const unAssignedChatsList = useMapGetter('getUnAssignedChats');
+const participatingChatsList = useMapGetter('getParticipatingChats');
 const chatListLoading = useMapGetter('getChatListLoadingStatus');
 const activeInbox = useMapGetter('getSelectedInbox');
 const conversationStats = useMapGetter('conversationStats/getStats');
@@ -296,13 +298,15 @@ const pageTitle = computed(() => {
   if (props.label) {
     return `#${props.label}`;
   }
-  if (props.conversationType === 'mention') {
+  if (props.conversationType === wootConstants.CONVERSATION_TYPE.MENTION) {
     return t('CHAT_LIST.MENTION_HEADING');
   }
-  if (props.conversationType === 'participating') {
+  if (
+    props.conversationType === wootConstants.CONVERSATION_TYPE.PARTICIPATING
+  ) {
     return t('CONVERSATION_PARTICIPANTS.SIDEBAR_MENU_TITLE');
   }
-  if (props.conversationType === 'unattended') {
+  if (props.conversationType === wootConstants.CONVERSATION_TYPE.UNATTENDED) {
     return t('CHAT_LIST.UNATTENDED_HEADING');
   }
   if (hasActiveFolders.value) {
@@ -311,12 +315,30 @@ const pageTitle = computed(() => {
   return t('CHAT_LIST.TAB_HEADING');
 });
 
+function filterByAssigneeTab(conversations) {
+  if (activeAssigneeTab.value === wootConstants.ASSIGNEE_TYPE.ME) {
+    return conversations.filter(
+      c => c.meta?.assignee?.id === currentUser.value?.id
+    );
+  }
+  if (activeAssigneeTab.value === wootConstants.ASSIGNEE_TYPE.UNASSIGNED) {
+    return conversations.filter(c => !c.meta?.assignee);
+  }
+  return [...conversations];
+}
+
 const conversationList = computed(() => {
   let localConversationList = [];
 
   if (!hasAppliedFiltersOrActiveFolders.value) {
     const filters = conversationFilters.value;
-    if (activeAssigneeTab.value === 'me') {
+    if (
+      props.conversationType === wootConstants.CONVERSATION_TYPE.PARTICIPATING
+    ) {
+      localConversationList = filterByAssigneeTab(
+        participatingChatsList.value(filters)
+      );
+    } else if (activeAssigneeTab.value === 'me') {
       localConversationList = [...mineChatsList.value(filters)];
     } else if (activeAssigneeTab.value === 'unassigned') {
       localConversationList = [...unAssignedChatsList.value(filters)];
@@ -637,9 +659,11 @@ function redirectToConversationList() {
 
   let conversationType = '';
   if (isOnMentionsView({ route: { name } })) {
-    conversationType = 'mention';
+    conversationType = wootConstants.CONVERSATION_TYPE.MENTION;
+  } else if (isOnParticipatingView({ route: { name } })) {
+    conversationType = wootConstants.CONVERSATION_TYPE.PARTICIPATING;
   } else if (isOnUnattendedView({ route: { name } })) {
-    conversationType = 'unattended';
+    conversationType = wootConstants.CONVERSATION_TYPE.UNATTENDED;
   }
   router.push(
     conversationListPageURL({
diff --git a/app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue b/app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue
index 55252d6da..4edfd643c 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue
@@ -45,6 +45,7 @@ const backButtonUrl = computed(() => {
 
   const conversationTypeMap = {
     conversation_through_mentions: 'mention',
+    conversation_through_participating: 'participating',
     conversation_through_unattended: 'unattended',
   };
   return conversationListPageURL({
diff --git a/app/javascript/dashboard/constants/globals.js b/app/javascript/dashboard/constants/globals.js
index 21303efcb..4fbc8174b 100644
--- a/app/javascript/dashboard/constants/globals.js
+++ b/app/javascript/dashboard/constants/globals.js
@@ -12,6 +12,11 @@ export default {
     SNOOZED: 'snoozed',
     ALL: 'all',
   },
+  CONVERSATION_TYPE: {
+    MENTION: 'mention',
+    PARTICIPATING: 'participating',
+    UNATTENDED: 'unattended',
+  },
   SORT_BY_TYPE: {
     LAST_ACTIVITY_AT_ASC: 'last_activity_at_asc',
     LAST_ACTIVITY_AT_DESC: 'last_activity_at_desc',
diff --git a/app/javascript/dashboard/helper/URLHelper.js b/app/javascript/dashboard/helper/URLHelper.js
index a4b3f32b4..76a5d8bd4 100644
--- a/app/javascript/dashboard/helper/URLHelper.js
+++ b/app/javascript/dashboard/helper/URLHelper.js
@@ -51,6 +51,7 @@ export const conversationListPageURL = ({
   } else if (conversationType) {
     const urlMap = {
       mention: 'mentions/conversations',
+      participating: 'participating/conversations',
       unattended: 'unattended/conversations',
     };
     url = `accounts/${accountId}/${urlMap[conversationType]}`;
diff --git a/app/javascript/dashboard/helper/specs/URLHelper.spec.js b/app/javascript/dashboard/helper/specs/URLHelper.spec.js
index 224a1df8b..cd7479509 100644
--- a/app/javascript/dashboard/helper/specs/URLHelper.spec.js
+++ b/app/javascript/dashboard/helper/specs/URLHelper.spec.js
@@ -40,6 +40,15 @@ describe('#URL Helpers', () => {
         '/app/accounts/1/custom_view/1'
       );
     });
+
+    it('should return url to participating conversations', () => {
+      expect(
+        conversationListPageURL({
+          accountId: 1,
+          conversationType: 'participating',
+        })
+      ).toBe('/app/accounts/1/participating/conversations');
+    });
   });
   describe('conversationUrl', () => {
     it('should return direct conversation URL if activeInbox is nil', () => {
diff --git a/app/javascript/dashboard/store/modules/conversations/actions.js b/app/javascript/dashboard/store/modules/conversations/actions.js
index c6a197d85..7ee2561c1 100644
--- a/app/javascript/dashboard/store/modules/conversations/actions.js
+++ b/app/javascript/dashboard/store/modules/conversations/actions.js
@@ -6,6 +6,7 @@ import { createPendingMessage } from 'dashboard/helper/commons';
 import {
   buildConversationList,
   isOnMentionsView,
+  isOnParticipatingView,
   isOnUnattendedView,
   isOnFoldersView,
 } from './helpers/actionHelpers';
@@ -371,6 +372,7 @@ const actions = {
       !hasAppliedFilters &&
       !isOnFoldersView(rootState) &&
       !isOnMentionsView(rootState) &&
+      !isOnParticipatingView(rootState) &&
       !isOnUnattendedView(rootState) &&
       isMatchingInboxFilter
     ) {
@@ -395,6 +397,7 @@ const actions = {
     const {
       meta: { sender },
     } = conversation;
+
     commit(types.UPDATE_CONVERSATION, conversation);
 
     dispatch('conversationLabels/setConversationLabel', {
diff --git a/app/javascript/dashboard/store/modules/conversations/getters.js b/app/javascript/dashboard/store/modules/conversations/getters.js
index 9f5744fbb..333009707 100644
--- a/app/javascript/dashboard/store/modules/conversations/getters.js
+++ b/app/javascript/dashboard/store/modules/conversations/getters.js
@@ -102,6 +102,19 @@ const getters = {
       return isUnAssigned && shouldFilter;
     });
   },
+  getParticipatingChats: (_state, _, __, rootGetters) => activeFilters => {
+    const currentUserId = rootGetters.getCurrentUser?.id;
+    const getWatchers = rootGetters['conversationWatchers/getByConversationId'];
+    return _state.allConversations.filter(conversation => {
+      const watchers = getWatchers(conversation.id);
+      // Watchers are only loaded for the conversation open in the detail
+      // panel. If loaded and current user is not in them, filter it out.
+      if (watchers && !watchers.some(w => w.id === currentUserId)) {
+        return false;
+      }
+      return applyPageFilters(conversation, activeFilters);
+    });
+  },
   getAllStatusChats: (_state, _, __, rootGetters) => activeFilters => {
     const currentUser = rootGetters.getCurrentUser;
     const currentUserId = rootGetters.getCurrentUser.id;
diff --git a/app/javascript/dashboard/store/modules/conversations/helpers/actionHelpers.js b/app/javascript/dashboard/store/modules/conversations/helpers/actionHelpers.js
index f1c594b26..8c5575c3a 100644
--- a/app/javascript/dashboard/store/modules/conversations/helpers/actionHelpers.js
+++ b/app/javascript/dashboard/store/modules/conversations/helpers/actionHelpers.js
@@ -30,6 +30,14 @@ export const isOnUnattendedView = ({ route: { name: routeName } }) => {
   return UNATTENDED_ROUTES.includes(routeName);
 };
 
+export const isOnParticipatingView = ({ route: { name: routeName } }) => {
+  const PARTICIPATING_ROUTES = [
+    'conversation_participating',
+    'conversation_through_participating',
+  ];
+  return PARTICIPATING_ROUTES.includes(routeName);
+};
+
 export const isOnFoldersView = ({ route: { name: routeName } }) => {
   const FOLDER_ROUTES = [
     'folder_conversations',
diff --git a/app/javascript/dashboard/store/modules/conversations/helpers/specs/actionHelpers.spec.js b/app/javascript/dashboard/store/modules/conversations/helpers/specs/actionHelpers.spec.js
index 2dcf0b26b..e37a5b225 100644
--- a/app/javascript/dashboard/store/modules/conversations/helpers/specs/actionHelpers.spec.js
+++ b/app/javascript/dashboard/store/modules/conversations/helpers/specs/actionHelpers.spec.js
@@ -1,4 +1,8 @@
-import { isOnMentionsView, isOnFoldersView } from '../actionHelpers';
+import {
+  isOnMentionsView,
+  isOnFoldersView,
+  isOnParticipatingView,
+} from '../actionHelpers';
 
 describe('#isOnMentionsView', () => {
   it('return valid responses when passing the state', () => {
@@ -24,3 +28,19 @@ describe('#isOnFoldersView', () => {
     );
   });
 });
+
+describe('#isOnParticipatingView', () => {
+  it('return valid responses when passing the state', () => {
+    expect(
+      isOnParticipatingView({ route: { name: 'conversation_participating' } })
+    ).toBe(true);
+    expect(
+      isOnParticipatingView({
+        route: { name: 'conversation_through_participating' },
+      })
+    ).toBe(true);
+    expect(
+      isOnParticipatingView({ route: { name: 'conversation_messages' } })
+    ).toBe(false);
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/conversations/index.js b/app/javascript/dashboard/store/modules/conversations/index.js
index d7137694e..bffc2204a 100644
--- a/app/javascript/dashboard/store/modules/conversations/index.js
+++ b/app/javascript/dashboard/store/modules/conversations/index.js
@@ -258,7 +258,11 @@ export const mutations = {
         emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
       }
     } else {
-      _state.allConversations.push(conversation);
+      const { conversationType } = _state.conversationFilters || {};
+      const { MENTION, PARTICIPATING } = wootConstants.CONVERSATION_TYPE;
+      if (![MENTION, PARTICIPATING].includes(conversationType)) {
+        _state.allConversations.push(conversation);
+      }
     }
   },
 
diff --git a/app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js b/app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js
index 7b6c38456..69bf9c2ac 100644
--- a/app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js
@@ -183,6 +183,73 @@ describe('#getters', () => {
       ]);
     });
   });
+  describe('#getParticipatingChats', () => {
+    const conversationList = [
+      { id: 1, inbox_id: 2, status: 1, meta: { assignee: { id: 1 } } },
+      { id: 2, inbox_id: 2, status: 1, meta: {} },
+      { id: 3, inbox_id: 3, status: 1, meta: { assignee: { id: 2 } } },
+    ];
+
+    it('returns all conversations when watchers are not loaded', () => {
+      const state = {
+        allConversations: conversationList,
+        participatingConversationIds: {},
+      };
+      const rootGetters = {
+        getCurrentUser: { id: 1 },
+        'conversationWatchers/getByConversationId': () => undefined,
+      };
+      const result = getters.getParticipatingChats(
+        state,
+        {},
+        {},
+        rootGetters
+      )({ status: 1 });
+      expect(result).toEqual(conversationList);
+    });
+
+    it('filters out conversation when watchers loaded and user not participating', () => {
+      const state = {
+        allConversations: conversationList,
+        participatingConversationIds: {},
+      };
+      const rootGetters = {
+        getCurrentUser: { id: 1 },
+        'conversationWatchers/getByConversationId': id => {
+          if (id === 2) return [{ id: 3 }];
+          return undefined;
+        },
+      };
+      const result = getters.getParticipatingChats(
+        state,
+        {},
+        {},
+        rootGetters
+      )({ status: 1 });
+      expect(result).toEqual([conversationList[0], conversationList[2]]);
+    });
+
+    it('keeps conversation when watchers loaded and user is participating', () => {
+      const state = {
+        allConversations: conversationList,
+        participatingConversationIds: {},
+      };
+      const rootGetters = {
+        getCurrentUser: { id: 1 },
+        'conversationWatchers/getByConversationId': id => {
+          if (id === 1) return [{ id: 1 }, { id: 2 }];
+          return undefined;
+        },
+      };
+      const result = getters.getParticipatingChats(
+        state,
+        {},
+        {},
+        rootGetters
+      )({ status: 1 });
+      expect(result).toEqual(conversationList);
+    });
+  });
   describe('#getConversationById', () => {
     it('get conversations based on id', () => {
       const state = {
diff --git a/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
index bd048dbba..fc1c61b35 100644
--- a/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
@@ -786,9 +786,55 @@ describe('#mutations', () => {
       });
     });
 
-    it('should add conversation if not found', () => {
+    it('should add conversation if not found on normal view', () => {
       const state = {
         allConversations: [],
+        conversationFilters: {},
+      };
+
+      const conversation = {
+        id: 1,
+        status: 'open',
+      };
+
+      mutations[types.UPDATE_CONVERSATION](state, conversation);
+      expect(state.allConversations).toEqual([conversation]);
+    });
+
+    it('should not add conversation if not found on participating view', () => {
+      const state = {
+        allConversations: [],
+        conversationFilters: { conversationType: 'participating' },
+      };
+
+      const conversation = {
+        id: 1,
+        status: 'open',
+      };
+
+      mutations[types.UPDATE_CONVERSATION](state, conversation);
+      expect(state.allConversations).toEqual([]);
+    });
+
+    it('should not add conversation if not found on mention view', () => {
+      const state = {
+        allConversations: [],
+        conversationFilters: { conversationType: 'mention' },
+      };
+
+      const conversation = {
+        id: 1,
+        status: 'open',
+      };
+
+      mutations[types.UPDATE_CONVERSATION](state, conversation);
+      expect(state.allConversations).toEqual([]);
+    });
+
+    it('should add conversation if not found on unattended view', () => {
+      const state = {
+        allConversations: [],
+        conversationFilters: { conversationType: 'unattended' },
       };
 
       const conversation = {

From 5264de24b0f89d2d7193e852518407db4d2a83d2 Mon Sep 17 00:00:00 2001
From: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
Date: Wed, 15 Apr 2026 17:56:10 +0530
Subject: [PATCH 07/20] feat: migrations for document auto-sync [AI-141]
 (#14041)

# Pull Request Template

## Description

Add migrations for document auto-sync

Fixes # (issue)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?
locally

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
---
 ...d_edited_to_captain_assistant_responses.rb |  5 +++
 ...2_add_sync_columns_to_captain_documents.rb | 11 +++++
 ...l_edited_on_captain_assistant_responses.rb | 20 +++++++++
 db/schema.rb                                  |  7 +++-
 .../app/models/captain/assistant_response.rb  |  6 +++
 enterprise/app/models/captain/document.rb     | 42 ++++++++++++++-----
 .../captain/_assistant_response.json.jbuilder |  1 +
 .../v1/models/captain/_document.json.jbuilder |  4 ++
 8 files changed, 85 insertions(+), 11 deletions(-)
 create mode 100644 db/migrate/20260410092751_add_edited_to_captain_assistant_responses.rb
 create mode 100644 db/migrate/20260410092752_add_sync_columns_to_captain_documents.rb
 create mode 100644 db/migrate/20260410092753_backfill_edited_on_captain_assistant_responses.rb

diff --git a/db/migrate/20260410092751_add_edited_to_captain_assistant_responses.rb b/db/migrate/20260410092751_add_edited_to_captain_assistant_responses.rb
new file mode 100644
index 000000000..916bae3e5
--- /dev/null
+++ b/db/migrate/20260410092751_add_edited_to_captain_assistant_responses.rb
@@ -0,0 +1,5 @@
+class AddEditedToCaptainAssistantResponses < ActiveRecord::Migration[7.0]
+  def change
+    add_column :captain_assistant_responses, :edited, :boolean, default: false, null: false
+  end
+end
diff --git a/db/migrate/20260410092752_add_sync_columns_to_captain_documents.rb b/db/migrate/20260410092752_add_sync_columns_to_captain_documents.rb
new file mode 100644
index 000000000..f1a86b44c
--- /dev/null
+++ b/db/migrate/20260410092752_add_sync_columns_to_captain_documents.rb
@@ -0,0 +1,11 @@
+class AddSyncColumnsToCaptainDocuments < ActiveRecord::Migration[7.0]
+  def change
+    change_table :captain_documents, bulk: true do |t|
+      t.integer :sync_status
+      t.datetime :last_synced_at
+      t.datetime :last_sync_attempted_at
+    end
+
+    add_index :captain_documents, [:account_id, :sync_status]
+  end
+end
diff --git a/db/migrate/20260410092753_backfill_edited_on_captain_assistant_responses.rb b/db/migrate/20260410092753_backfill_edited_on_captain_assistant_responses.rb
new file mode 100644
index 000000000..eb0235e70
--- /dev/null
+++ b/db/migrate/20260410092753_backfill_edited_on_captain_assistant_responses.rb
@@ -0,0 +1,20 @@
+class BackfillEditedOnCaptainAssistantResponses < ActiveRecord::Migration[7.0]
+  def up
+    return unless ChatwootApp.enterprise?
+
+    # rubocop:disable Rails/SkipsModelValidations
+    # NOTE: Since there is no way of knowing currently which FAQs were edited by a human
+    # we use a heuristic based on time passed between created_at and updated_at.
+    # 15 days is arbitrary but seems reasonable for a user to go back and edit an FAQ.
+    Captain::AssistantResponse
+      .where('updated_at - created_at > make_interval(days := ?)', 15)
+      .in_batches(of: 1000) do |batch|
+        batch.update_all(edited: true)
+      end
+    # rubocop:enable Rails/SkipsModelValidations
+  end
+
+  def down
+    # no-op: rolling back migration of edited column will drop the edited column entirely
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 360bddb69..a143f593d 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
+ActiveRecord::Schema[7.1].define(version: 2026_04_10_092753) do
   # These extensions should be enabled to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pg_trgm"
@@ -329,6 +329,7 @@ ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
     t.datetime "updated_at", null: false
     t.integer "status", default: 1, null: false
     t.string "documentable_type"
+    t.boolean "edited", default: false, null: false
     t.index ["account_id"], name: "index_captain_assistant_responses_on_account_id"
     t.index ["assistant_id"], name: "index_captain_assistant_responses_on_assistant_id"
     t.index ["documentable_id", "documentable_type"], name: "idx_cap_asst_resp_on_documentable"
@@ -377,10 +378,14 @@ ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
     t.datetime "updated_at", null: false
     t.integer "status", default: 0, null: false
     t.jsonb "metadata", default: {}
+    t.integer "sync_status"
+    t.datetime "last_synced_at"
+    t.datetime "last_sync_attempted_at"
     t.index ["account_id"], name: "index_captain_documents_on_account_id"
     t.index ["assistant_id", "external_link"], name: "index_captain_documents_on_assistant_id_and_external_link", unique: true
     t.index ["assistant_id"], name: "index_captain_documents_on_assistant_id"
     t.index ["status"], name: "index_captain_documents_on_status"
+    t.index ["account_id", "sync_status"], name: "index_captain_documents_on_account_id_and_sync_status"
   end
 
   create_table "captain_inboxes", force: :cascade do |t|
diff --git a/enterprise/app/models/captain/assistant_response.rb b/enterprise/app/models/captain/assistant_response.rb
index 12dcab1cc..db2ac058a 100644
--- a/enterprise/app/models/captain/assistant_response.rb
+++ b/enterprise/app/models/captain/assistant_response.rb
@@ -5,6 +5,7 @@
 #  id                :bigint           not null, primary key
 #  answer            :text             not null
 #  documentable_type :string
+#  edited            :boolean          default(FALSE), not null
 #  embedding         :vector(1536)
 #  question          :string           not null
 #  status            :integer          default("approved"), not null
@@ -35,6 +36,7 @@ class Captain::AssistantResponse < ApplicationRecord
 
   before_validation :ensure_account
   before_validation :ensure_status
+  before_validation :mark_as_edited, on: :update
   after_commit :update_response_embedding
 
   scope :ordered, -> { order(created_at: :desc) }
@@ -55,6 +57,10 @@ class Captain::AssistantResponse < ApplicationRecord
     self.status ||= :approved
   end
 
+  def mark_as_edited
+    self.edited = true if question_changed? || answer_changed?
+  end
+
   def ensure_account
     self.account = assistant&.account
   end
diff --git a/enterprise/app/models/captain/document.rb b/enterprise/app/models/captain/document.rb
index 751162b28..d8e07a2d9 100644
--- a/enterprise/app/models/captain/document.rb
+++ b/enterprise/app/models/captain/document.rb
@@ -2,20 +2,24 @@
 #
 # Table name: captain_documents
 #
-#  id            :bigint           not null, primary key
-#  content       :text
-#  external_link :string           not null
-#  metadata      :jsonb
-#  name          :string
-#  status        :integer          default("in_progress"), not null
-#  created_at    :datetime         not null
-#  updated_at    :datetime         not null
-#  account_id    :bigint           not null
-#  assistant_id  :bigint           not null
+#  id                     :bigint           not null, primary key
+#  content                :text
+#  external_link          :string           not null
+#  last_sync_attempted_at :datetime
+#  last_synced_at         :datetime
+#  metadata               :jsonb
+#  name                   :string
+#  status                 :integer          default("in_progress"), not null
+#  sync_status            :integer
+#  created_at             :datetime         not null
+#  updated_at             :datetime         not null
+#  account_id             :bigint           not null
+#  assistant_id           :bigint           not null
 #
 # Indexes
 #
 #  index_captain_documents_on_account_id                      (account_id)
+#  index_captain_documents_on_account_id_and_sync_status      (account_id,sync_status)
 #  index_captain_documents_on_assistant_id                    (assistant_id)
 #  index_captain_documents_on_assistant_id_and_external_link  (assistant_id,external_link) UNIQUE
 #  index_captain_documents_on_status                          (status)
@@ -44,6 +48,8 @@ class Captain::Document < ApplicationRecord
     available: 1
   }
 
+  enum :sync_status, { syncing: 0, synced: 1, failed: 2 }, prefix: :sync
+
   before_create :ensure_within_plan_limit
   after_create_commit :enqueue_crawl_job
   after_create_commit :update_document_usage
@@ -68,6 +74,22 @@ class Captain::Document < ApplicationRecord
     pdf_file.blob.byte_size if pdf_file.attached?
   end
 
+  def content_fingerprint
+    metadata&.dig('content_fingerprint')
+  end
+
+  def content_fingerprint=(value)
+    self.metadata = (metadata || {}).merge('content_fingerprint' => value)
+  end
+
+  def last_sync_error_code
+    metadata&.dig('last_sync_error_code')
+  end
+
+  def last_sync_error_code=(value)
+    self.metadata = (metadata || {}).merge('last_sync_error_code' => value)
+  end
+
   def openai_file_id
     metadata&.dig('openai_file_id')
   end
diff --git a/enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder b/enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder
index c118c7647..9412b8c03 100644
--- a/enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder
+++ b/enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder
@@ -29,3 +29,4 @@ json.id resource.id
 json.question resource.question
 json.updated_at resource.updated_at.to_i
 json.status resource.status
+json.edited resource.edited
diff --git a/enterprise/app/views/api/v1/models/captain/_document.json.jbuilder b/enterprise/app/views/api/v1/models/captain/_document.json.jbuilder
index 8064a5181..62710bc64 100644
--- a/enterprise/app/views/api/v1/models/captain/_document.json.jbuilder
+++ b/enterprise/app/views/api/v1/models/captain/_document.json.jbuilder
@@ -11,4 +11,8 @@ json.file_size resource.file_size
 json.id resource.id
 json.name resource.name
 json.status resource.status
+json.sync_status resource.sync_status
+json.last_synced_at resource.last_synced_at&.to_i
+json.last_sync_attempted_at resource.last_sync_attempted_at&.to_i
+json.last_sync_error_code resource.last_sync_error_code
 json.updated_at resource.updated_at.to_i

From 97dae52841877ae690be479dc44c1feff51f76bb Mon Sep 17 00:00:00 2001
From: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
Date: Thu, 16 Apr 2026 10:28:38 +0530
Subject: [PATCH 08/20] fix: use committed model registry for RubyLLM (#14067)

RubyLLM bundles a static models.json that doesn't know about models
released after the gem was published. Self-hosted users configuring
newer models hit ModelNotFoundError.

Added a rake task that refreshes the registry from models.dev and saves
to disk. ~~Called during Docker image build so every deploy gets fresh
model data. Falls back silently to the bundled registry if models.dev is
unreachable.~~

Commit the models.json file to code so it is available across
deployments.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
---
 config/llm_models.json  | 24264 ++++++++++++++++++++++++++++++++++++++
 lib/llm/config.rb       |     2 +
 lib/tasks/ruby_llm.rake |    17 +
 3 files changed, 24283 insertions(+)
 create mode 100644 config/llm_models.json
 create mode 100644 lib/tasks/ruby_llm.rake

diff --git a/config/llm_models.json b/config/llm_models.json
new file mode 100644
index 000000000..e2fe0e938
--- /dev/null
+++ b/config/llm_models.json
@@ -0,0 +1,24264 @@
+[
+  {
+    "id": "claude-3-5-haiku-20241022",
+    "name": "Claude Haiku 3.5",
+    "provider": "anthropic",
+    "family": "claude-haiku",
+    "created_at": "2024-10-22 00:00:00 +0530",
+    "context_window": 200000,
+    "max_output_tokens": 8192,
+    "knowledge_cutoff": "2024-07-31",
+    "modalities": {
+      "input": [
+        "text",
+        "image",
+        "pdf"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.8,
+          "output_per_million": 4,
+          "cached_input_per_million": 0.08
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "anthropic",
+      "open_weights": false,
+      "attachment": true,
+      "temperature": true,
+      "last_updated": "2024-10-22",
+      "cost": {
+        "input": 0.8,
+        "output": 4,
+        "cache_read": 0.08,
+        "cache_write": 1
+      },
+      "limit": {
+        "context": 200000,
+        "output": 8192
+      },
+      "knowledge": "2024-07-31"
+    }
+  },
+  {
+    "id": "claude-3-5-haiku-latest",
+    "name": "Claude Haiku 3.5 (latest)",
+    "provider": "anthropic",
+    "family": "claude-haiku",
+    "created_at": "2024-10-22 00:00:00 +0530",
+    "context_window": 200000,
+    "max_output_tokens": 8192,
+    "knowledge_cutoff": "2024-07-31",
+    "modalities": {
+      "input": [
+        "text",
+        "image",
+        "pdf"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.8,
+          "output_per_million": 4,
+          "cached_input_per_million": 0.08
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "anthropic",
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+  },
+  {
+    "id": "gemini-flash-latest",
+    "name": "Gemini Flash Latest",
+    "provider": "vertexai",
+    "family": "gemini-flash",
+    "created_at": "2025-09-25 00:00:00 +0530",
+    "context_window": 1048576,
+    "max_output_tokens": 65536,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text",
+        "image",
+        "audio",
+        "video",
+        "pdf"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "reasoning",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.3,
+          "output_per_million": 2.5,
+          "cached_input_per_million": 0.075
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": false,
+      "attachment": true,
+      "temperature": true,
+      "last_updated": "2025-09-25",
+      "cost": {
+        "input": 0.3,
+        "output": 2.5,
+        "cache_read": 0.075,
+        "cache_write": 0.383
+      },
+      "limit": {
+        "context": 1048576,
+        "output": 65536
+      },
+      "knowledge": "2025-01"
+    }
+  },
+  {
+    "id": "gemini-flash-lite-latest",
+    "name": "Gemini Flash-Lite Latest",
+    "provider": "vertexai",
+    "family": "gemini-flash-lite",
+    "created_at": "2025-09-25 00:00:00 +0530",
+    "context_window": 1048576,
+    "max_output_tokens": 65536,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text",
+        "image",
+        "audio",
+        "video",
+        "pdf"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "reasoning",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.1,
+          "output_per_million": 0.4,
+          "cached_input_per_million": 0.025
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": false,
+      "attachment": true,
+      "temperature": true,
+      "last_updated": "2025-09-25",
+      "cost": {
+        "input": 0.1,
+        "output": 0.4,
+        "cache_read": 0.025
+      },
+      "limit": {
+        "context": 1048576,
+        "output": 65536
+      },
+      "knowledge": "2025-01"
+    }
+  },
+  {
+    "id": "meta/llama-3.3-70b-instruct-maas",
+    "name": "Llama 3.3 70B Instruct",
+    "provider": "vertexai",
+    "family": "llama",
+    "created_at": "2025-04-29 00:00:00 +0530",
+    "context_window": 128000,
+    "max_output_tokens": 8192,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "structured_output"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.72,
+          "output_per_million": 0.72
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2025-04-29",
+      "cost": {
+        "input": 0.72,
+        "output": 0.72
+      },
+      "limit": {
+        "context": 128000,
+        "output": 8192
+      },
+      "knowledge": "2023-12"
+    }
+  },
+  {
+    "id": "meta/llama-4-maverick-17b-128e-instruct-maas",
+    "name": "Llama 4 Maverick 17B 128E Instruct",
+    "provider": "vertexai",
+    "family": "llama",
+    "created_at": "2025-04-29 00:00:00 +0530",
+    "context_window": 524288,
+    "max_output_tokens": 8192,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text",
+        "image"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "structured_output",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.35,
+          "output_per_million": 1.15
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": true,
+      "temperature": true,
+      "last_updated": "2025-04-29",
+      "cost": {
+        "input": 0.35,
+        "output": 1.15
+      },
+      "limit": {
+        "context": 524288,
+        "output": 8192
+      },
+      "knowledge": "2024-08"
+    }
+  },
+  {
+    "id": "moonshotai/kimi-k2-thinking-maas",
+    "name": "Kimi K2 Thinking",
+    "provider": "vertexai",
+    "family": "kimi-thinking",
+    "created_at": "2025-11-13 00:00:00 +0530",
+    "context_window": 262144,
+    "max_output_tokens": 262144,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "structured_output",
+      "reasoning"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.6,
+          "output_per_million": 2.5
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2025-11-13",
+      "interleaved": {
+        "field": "reasoning_content"
+      },
+      "cost": {
+        "input": 0.6,
+        "output": 2.5
+      },
+      "limit": {
+        "context": 262144,
+        "output": 262144
+      },
+      "knowledge": "2024-08"
+    }
+  },
+  {
+    "id": "openai/gpt-oss-120b-maas",
+    "name": "GPT OSS 120B",
+    "provider": "vertexai",
+    "family": "gpt-oss",
+    "created_at": "2025-08-05 00:00:00 +0530",
+    "context_window": 131072,
+    "max_output_tokens": 32768,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "reasoning"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.09,
+          "output_per_million": 0.36
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2025-08-05",
+      "cost": {
+        "input": 0.09,
+        "output": 0.36
+      },
+      "limit": {
+        "context": 131072,
+        "output": 32768
+      }
+    }
+  },
+  {
+    "id": "openai/gpt-oss-20b-maas",
+    "name": "GPT OSS 20B",
+    "provider": "vertexai",
+    "family": "gpt-oss",
+    "created_at": "2025-08-05 00:00:00 +0530",
+    "context_window": 131072,
+    "max_output_tokens": 32768,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "reasoning"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.07,
+          "output_per_million": 0.25
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2025-08-05",
+      "cost": {
+        "input": 0.07,
+        "output": 0.25
+      },
+      "limit": {
+        "context": 131072,
+        "output": 32768
+      }
+    }
+  },
+  {
+    "id": "qwen/qwen3-235b-a22b-instruct-2507-maas",
+    "name": "Qwen3 235B A22B Instruct",
+    "provider": "vertexai",
+    "family": "qwen",
+    "created_at": "2025-08-13 00:00:00 +0530",
+    "context_window": 262144,
+    "max_output_tokens": 16384,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "structured_output",
+      "reasoning"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.22,
+          "output_per_million": 0.88
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2025-08-13",
+      "cost": {
+        "input": 0.22,
+        "output": 0.88
+      },
+      "limit": {
+        "context": 262144,
+        "output": 16384
+      }
+    }
+  },
+  {
+    "id": "zai-org/glm-4.7-maas",
+    "name": "GLM-4.7",
+    "provider": "vertexai",
+    "family": "glm",
+    "created_at": "2026-01-06 00:00:00 +0530",
+    "context_window": 200000,
+    "max_output_tokens": 128000,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text",
+        "pdf"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "structured_output",
+      "reasoning",
+      "vision"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 0.6,
+          "output_per_million": 2.2
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2026-01-06",
+      "interleaved": {
+        "field": "reasoning_content"
+      },
+      "cost": {
+        "input": 0.6,
+        "output": 2.2
+      },
+      "limit": {
+        "context": 200000,
+        "output": 128000
+      },
+      "knowledge": "2025-04"
+    }
+  },
+  {
+    "id": "zai-org/glm-5-maas",
+    "name": "GLM-5",
+    "provider": "vertexai",
+    "family": "glm",
+    "created_at": "2026-02-11 00:00:00 +0530",
+    "context_window": 202752,
+    "max_output_tokens": 131072,
+    "knowledge_cutoff": null,
+    "modalities": {
+      "input": [
+        "text"
+      ],
+      "output": [
+        "text"
+      ]
+    },
+    "capabilities": [
+      "function_calling",
+      "reasoning"
+    ],
+    "pricing": {
+      "text_tokens": {
+        "standard": {
+          "input_per_million": 1,
+          "output_per_million": 3.2,
+          "cached_input_per_million": 0.1
+        }
+      }
+    },
+    "metadata": {
+      "source": "models.dev",
+      "provider_id": "google-vertex",
+      "open_weights": true,
+      "attachment": false,
+      "temperature": true,
+      "last_updated": "2026-02-11",
+      "interleaved": {
+        "field": "reasoning_content"
+      },
+      "cost": {
+        "input": 1,
+        "output": 3.2,
+        "cache_read": 0.1
+      },
+      "limit": {
+        "context": 202752,
+        "output": 131072
+      }
+    }
+  }
+]
\ No newline at end of file
diff --git a/lib/llm/config.rb b/lib/llm/config.rb
index 48de51022..6528e90c8 100644
--- a/lib/llm/config.rb
+++ b/lib/llm/config.rb
@@ -20,6 +20,7 @@ module Llm::Config
     end
 
     def with_api_key(api_key, api_base: nil)
+      initialize!
       context = RubyLLM.context do |config|
         config.openai_api_key = api_key
         config.openai_api_base = api_base
@@ -34,6 +35,7 @@ module Llm::Config
       RubyLLM.configure do |config|
         config.openai_api_key = system_api_key if system_api_key.present?
         config.openai_api_base = openai_endpoint.chomp('/') if openai_endpoint.present?
+        config.model_registry_file = Rails.root.join('config/llm_models.json').to_s
         config.logger = Rails.logger
       end
     end
diff --git a/lib/tasks/ruby_llm.rake b/lib/tasks/ruby_llm.rake
new file mode 100644
index 000000000..0884f80c1
--- /dev/null
+++ b/lib/tasks/ruby_llm.rake
@@ -0,0 +1,17 @@
+# Refresh the RubyLLM model registry from models.dev and configured providers.
+# Updates config/llm_models.json so new models are available without a gem upgrade.
+#
+# Usage:
+#   bundle exec rake ruby_llm:refresh_models
+#
+# Run this when new models are released, commit the updated config/llm_models.json.
+namespace :ruby_llm do
+  desc 'Refresh RubyLLM model registry from models.dev'
+  task refresh_models: :environment do
+    registry_path = Rails.root.join('config/llm_models.json').to_s
+    puts 'Refreshing RubyLLM model registry...'
+    RubyLLM.models.refresh!
+    RubyLLM.models.save_to_json(registry_path)
+    puts "RubyLLM model registry updated with #{RubyLLM.models.all.size} models at #{registry_path}"
+  end
+end

From cc008951dbda26da25f61b35f8bb9b1d5e447f0a Mon Sep 17 00:00:00 2001
From: Gabriel Jablonski <gabriel@fazer.ai>
Date: Thu, 16 Apr 2026 02:27:16 -0300
Subject: [PATCH 09/20] fix(sidebar): improve active child route matching logic
 (#13121)

---
 .../dashboard/components-next/sidebar/SidebarGroup.vue    | 8 +++++---
 1 file changed, 5 insertions(+), 3 deletions(-)

diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
index 812da812a..048a99cf8 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
@@ -158,9 +158,11 @@ const activeChild = computed(() => {
     return rankedPage ?? activeOnPages[0];
   }
 
-  return navigableChildren.value.find(
-    child => child.to && route.path.startsWith(resolvePath(child.to))
-  );
+  return navigableChildren.value.find(child => {
+    if (!child.to) return false;
+    const childPath = resolvePath(child.to);
+    return route.path === childPath || route.path.startsWith(`${childPath}/`);
+  });
 });
 
 const hasActiveChild = computed(() => {

From edd0fc98dbf7d4e8e2810fa0df8c6f68c3678968 Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 16 Apr 2026 11:23:10 +0530
Subject: [PATCH 10/20] feat: Table support in article editor (#13974)

---
 .../Pages/ArticleEditorPage/ArticleEditor.vue | 15 ++++---
 .../widgets/WootWriter/FullEditor.vue         |  3 +-
 app/javascript/dashboard/constants/editor.js  |  1 +
 .../api/v1/portals/articles/show.html.erb     | 39 ++++++++++++++++++-
 lib/custom_markdown_renderer.rb               |  6 +++
 package.json                                  |  2 +-
 pnpm-lock.yaml                                | 10 ++---
 7 files changed, 60 insertions(+), 16 deletions(-)

diff --git a/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue b/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
index 2f06ea01e..22cb1441a 100644
--- a/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
+++ b/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue
@@ -161,8 +161,12 @@ const handleCreateArticle = event => {
   }
 
   .editor-root .has-selection {
+    .ProseMirror-menubar:not(:has(*)) {
+      display: none !important;
+    }
+
     .ProseMirror-menubar {
-      @apply h-8 rounded-lg !px-2 z-50 bg-n-solid-3 items-center gap-4 ml-0 mb-0 shadow-md outline outline-1 outline-n-weak;
+      @apply rounded-lg !px-3 !py-1.5 z-50 bg-n-background items-center gap-4 ml-0 mb-0 shadow-md outline outline-1 outline-n-weak;
       display: flex;
       top: var(--selection-top, auto) !important;
       left: var(--selection-left, 0) !important;
@@ -170,15 +174,10 @@ const handleCreateArticle = event => {
       position: absolute !important;
 
       .ProseMirror-menuitem {
-        @apply mr-0;
+        @apply ltr:mr-0 rtl:ml-0 size-4 flex items-center;
 
         .ProseMirror-icon {
-          @apply p-0 mt-0 !mr-0;
-
-          svg {
-            width: 20px !important;
-            height: 20px !important;
-          }
+          @apply p-0.5 flex-shrink-0 ltr:mr-2 rtl:ml-2;
         }
       }
 
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue b/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
index 976ed3270..64f6136c2 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
@@ -262,7 +262,8 @@ export default {
 
       // Get the editor's width
       const editorWidth = editor.offsetWidth;
-      const menubarWidth = 480; // Menubar width (adjust as needed (px))
+      const menubar = editor.querySelector('.ProseMirror-menubar');
+      const menubarWidth = menubar ? menubar.scrollWidth : 480;
 
       // Get the end position of the selection
       const { bottom: endBottom, right: endRight } = editorView.coordsAtPos(to);
diff --git a/app/javascript/dashboard/constants/editor.js b/app/javascript/dashboard/constants/editor.js
index d33af1a11..3969f43a7 100644
--- a/app/javascript/dashboard/constants/editor.js
+++ b/app/javascript/dashboard/constants/editor.js
@@ -182,6 +182,7 @@ export const ARTICLE_EDITOR_MENU_OPTIONS = [
   'h3',
   'imageUpload',
   'code',
+  'insertTable',
 ];
 
 /**
diff --git a/app/views/public/api/v1/portals/articles/show.html.erb b/app/views/public/api/v1/portals/articles/show.html.erb
index 5ca116f89..784817c9c 100644
--- a/app/views/public/api/v1/portals/articles/show.html.erb
+++ b/app/views/public/api/v1/portals/articles/show.html.erb
@@ -36,7 +36,7 @@
 <% end %>
 
 <div class="flex max-w-5xl w-full px-4 md:px-8 mx-auto">
-  <article id="cw-article-content" class="article-content flex-grow flex-2 mx-auto text-slate-800 dark:text-slate-50 text-lg max-w-3xl prose-h1:text-2xl prose-h2:text-xl prose-h2:mt-0 prose-h3:text-lg prose-code:[&>p]:p-1 prose-code:[&>p]:rounded-sm prose-code:[&>p]:bg-black-100 dark:prose-code:[&>p]:bg-black-600 prose-code:after:content-none prose-code:before:content-none prose dark:prose-invert break-words w-full <%= @is_plain_layout_enabled ? 'py-4' : 'pt-8 pb-12' %>">
+  <article id="cw-article-content" class="article-content flex-grow flex-2 mx-auto text-slate-800 dark:text-slate-50 text-lg max-w-3xl prose-h1:text-2xl prose-h2:text-xl prose-h2:mt-0 prose-h3:text-lg prose-code:[&>p]:p-1 prose-code:[&>p]:rounded-sm prose-code:[&>p]:bg-black-100 dark:prose-code:[&>p]:bg-black-600 prose-code:after:content-none prose-code:before:content-none prose dark:prose-invert break-words w-full [&_table]:!border-slate-200 dark:[&_table]:!border-slate-800 [&_th]:!border-slate-200 dark:[&_th]:!border-slate-800 [&_td]:!border-slate-200 dark:[&_td]:!border-slate-800 [&_th]:!bg-slate-50 dark:[&_th]:!bg-slate-800/50 <%= @is_plain_layout_enabled ? 'py-4' : 'pt-8 pb-12' %>">
     <%= @parsed_content %>
   </article>
   <div class="flex-1" id="cw-hc-toc"></div>
@@ -45,4 +45,41 @@
   .article-content li > p {
     margin: 0;
   }
+  .article-content .tableWrapper {
+    overflow-x: auto;
+    margin-bottom: 1rem;
+  }
+  .article-content table {
+    min-width: 100%;
+    border: 1px solid;
+    border-radius: 8px;
+    border-spacing: 0;
+    border-collapse: separate;
+    margin: 0;
+  }
+  .article-content th,
+  .article-content td {
+    border-bottom: 1px solid;
+    border-inline-end: 1px solid;
+    border-color: inherit;
+    padding: 0.5rem 0.75rem;
+    text-align: start;
+    vertical-align: top;
+  }
+  .article-content th:last-child,
+  .article-content td:last-child {
+    border-inline-end: none;
+  }
+  .article-content th {
+    font-weight: 600;
+  }
+  .article-content th:first-child {
+    border-start-start-radius: 7px;
+  }
+  .article-content th:last-child {
+    border-start-end-radius: 7px;
+  }
+  .article-content tr:last-child td {
+    border-bottom: none;
+  }
 </style>
diff --git a/lib/custom_markdown_renderer.rb b/lib/custom_markdown_renderer.rb
index fea10388c..e7eefe5c8 100644
--- a/lib/custom_markdown_renderer.rb
+++ b/lib/custom_markdown_renderer.rb
@@ -9,6 +9,12 @@ class CustomMarkdownRenderer < CommonMarker::HtmlRenderer
     @embed_regexes ||= config.transform_values { |embed_config| Regexp.new(embed_config['regex']) }
   end
 
+  def table(node)
+    out('<div class="tableWrapper">')
+    super
+    out('</div>')
+  end
+
   def text(node)
     content = node.string_content
 
diff --git a/package.json b/package.json
index c8e511be2..63ccc39f9 100644
--- a/package.json
+++ b/package.json
@@ -34,7 +34,7 @@
     "@amplitude/analytics-browser": "^2.11.10",
     "@breezystack/lamejs": "^1.2.7",
     "@chatwoot/ninja-keys": "1.2.3",
-    "@chatwoot/prosemirror-schema": "1.3.9",
+    "@chatwoot/prosemirror-schema": "1.3.10",
     "@chatwoot/utils": "^0.0.52",
     "@formkit/core": "^1.7.2",
     "@formkit/vue": "^1.7.2",
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 818698372..19f9f04b9 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -26,8 +26,8 @@ importers:
         specifier: 1.2.3
         version: 1.2.3
       '@chatwoot/prosemirror-schema':
-        specifier: 1.3.9
-        version: 1.3.9
+        specifier: 1.3.10
+        version: 1.3.10
       '@chatwoot/utils':
         specifier: ^0.0.52
         version: 0.0.52
@@ -454,8 +454,8 @@ packages:
   '@chatwoot/ninja-keys@1.2.3':
     resolution: {integrity: sha512-xM8d9P5ikDMZm2WbaCTk/TW5HFauylrU3cJ75fq5je6ixKwyhl/0kZbVN/vbbZN4+AUX/OaSIn6IJbtCgIF67g==}
 
-  '@chatwoot/prosemirror-schema@1.3.9':
-    resolution: {integrity: sha512-nbzvW4Rfe7EC+tHF/wWJK5pIxRzfQj/DDAtZI7pwM9uJfv9yQz6bAUCA7kz7Vq1NF29XOisZaT5W0005ygk1pg==}
+  '@chatwoot/prosemirror-schema@1.3.10':
+    resolution: {integrity: sha512-MtOXqFPHptFHu/AoIPhQ9TskVXOxOXCgBY/tgAtCAQRut978F7I3QxozQBECBz83ubsoXnBecpNjGNq0OPgONw==}
 
   '@chatwoot/utils@0.0.52':
     resolution: {integrity: sha512-e57uVqyVW4tj1gql4YJPNMykqMJPkETn5Y9AmHdhc6Y7oxDXfRXBq27fZrrDadLkZdn5RYVCZjfIhXOumyYv2Q==}
@@ -4967,7 +4967,7 @@ snapshots:
       hotkeys-js: 3.8.7
       lit: 2.2.6
 
-  '@chatwoot/prosemirror-schema@1.3.9':
+  '@chatwoot/prosemirror-schema@1.3.10':
     dependencies:
       markdown-it-sup: 2.0.0
       prosemirror-commands: 1.6.0

From 5eee331da3794d1a9d53d017899bbaa1dcb53522 Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 16 Apr 2026 11:27:59 +0530
Subject: [PATCH 11/20] feat: add slash command menu to article editor (#14035)

---
 .../widgets/WootWriter/FullEditor.vue         | 149 ++++++++++++++-
 .../widgets/WootWriter/SlashCommandMenu.vue   | 180 ++++++++++++++++++
 .../composables/useKeyboardNavigableList.js   |  16 +-
 app/javascript/dashboard/constants/editor.js  |   1 +
 .../dashboard/i18n/locale/en/components.json  |  12 ++
 .../dashboard/i18n/locale/en/helpCenter.json  |   2 +-
 package.json                                  |   2 +
 pnpm-lock.yaml                                |  33 +++-
 8 files changed, 375 insertions(+), 20 deletions(-)
 create mode 100644 app/javascript/dashboard/components/widgets/WootWriter/SlashCommandMenu.vue

diff --git a/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue b/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
index 64f6136c2..72104ff06 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue
@@ -8,13 +8,22 @@ import {
   EditorState,
   Selection,
 } from '@chatwoot/prosemirror-schema';
+import {
+  suggestionsPlugin,
+  triggerCharacters,
+} from '@chatwoot/prosemirror-schema/src/mentions/plugin';
 import imagePastePlugin from '@chatwoot/prosemirror-schema/src/plugins/image';
+import { toggleMark } from 'prosemirror-commands';
+import { wrapInList } from 'prosemirror-schema-list';
+import { toggleBlockType } from '@chatwoot/prosemirror-schema/src/menu/common';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { useAlert } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
+import SlashCommandMenu from './SlashCommandMenu.vue';
 
 const MAXIMUM_FILE_UPLOAD_SIZE = 4; // in MB
+const SLASH_MENU_OFFSET = 4;
 const createState = (
   content,
   placeholder,
@@ -40,6 +49,7 @@ let editorView = null;
 let state;
 
 export default {
+  components: { SlashCommandMenu },
   mixins: [keyboardEventListenerMixins],
   props: {
     modelValue: { type: String, default: '' },
@@ -62,8 +72,15 @@ export default {
   },
   data() {
     return {
-      plugins: [imagePastePlugin(this.handleImageUpload)],
+      plugins: [
+        imagePastePlugin(this.handleImageUpload),
+        this.createSlashPlugin(),
+      ],
       isTextSelected: false, // Tracks text selection and prevents unnecessary re-renders on mouse selection
+      showSlashMenu: false,
+      slashSearchTerm: '',
+      slashRange: null,
+      slashMenuPosition: null,
     };
   },
   watch: {
@@ -95,6 +112,126 @@ export default {
     }
   },
   methods: {
+    createSlashPlugin() {
+      return suggestionsPlugin({
+        matcher: triggerCharacters('/', 0),
+        suggestionClass: '',
+        onEnter: args => {
+          this.showSlashMenu = true;
+          this.slashRange = args.range;
+          this.slashSearchTerm = args.text || '';
+          this.updateSlashMenuPosition(args.range.from);
+          return false;
+        },
+        onChange: args => {
+          this.slashRange = args.range;
+          this.slashSearchTerm = args.text;
+          return false;
+        },
+        onExit: () => {
+          this.slashSearchTerm = '';
+          this.showSlashMenu = false;
+          this.slashMenuPosition = null;
+          return false;
+        },
+        onKeyDown: ({ event }) => {
+          return (
+            event.keyCode === 13 &&
+            this.showSlashMenu &&
+            this.$refs.slashMenu?.hasItems
+          );
+        },
+      });
+    },
+    updateSlashMenuPosition(pos) {
+      if (!editorView) return;
+      const coords = editorView.coordsAtPos(pos);
+      const editorRect = this.$refs.editor.getBoundingClientRect();
+      const isRtl = getComputedStyle(this.$refs.editor).direction === 'rtl';
+      this.slashMenuPosition = {
+        top: coords.bottom - editorRect.top + SLASH_MENU_OFFSET,
+        ...(isRtl
+          ? { right: editorRect.right - coords.right }
+          : { left: coords.left - editorRect.left }),
+      };
+    },
+    removeSlashTriggerText() {
+      if (!editorView || !this.slashRange) return;
+      const { from, to } = this.slashRange;
+      editorView.dispatch(editorView.state.tr.delete(from, to));
+      state = editorView.state;
+    },
+    executeSlashCommand(actionKey) {
+      if (!editorView) return;
+
+      this.removeSlashTriggerText();
+
+      const { schema } = editorView.state;
+      const commandMap = {
+        strong: () =>
+          toggleMark(schema.marks.strong)(
+            editorView.state,
+            editorView.dispatch
+          ),
+        em: () =>
+          toggleMark(schema.marks.em)(editorView.state, editorView.dispatch),
+        strike: () =>
+          toggleMark(schema.marks.strike)(
+            editorView.state,
+            editorView.dispatch
+          ),
+        code: () =>
+          toggleMark(schema.marks.code)(editorView.state, editorView.dispatch),
+        h1: () =>
+          toggleBlockType(schema.nodes.heading, { level: 1 })(
+            editorView.state,
+            editorView.dispatch
+          ),
+        h2: () =>
+          toggleBlockType(schema.nodes.heading, { level: 2 })(
+            editorView.state,
+            editorView.dispatch
+          ),
+        h3: () =>
+          toggleBlockType(schema.nodes.heading, { level: 3 })(
+            editorView.state,
+            editorView.dispatch
+          ),
+        bulletList: () =>
+          wrapInList(schema.nodes.bullet_list)(
+            editorView.state,
+            editorView.dispatch
+          ),
+        orderedList: () =>
+          wrapInList(schema.nodes.ordered_list)(
+            editorView.state,
+            editorView.dispatch
+          ),
+        insertTable: () => {
+          const { table, table_row, table_header, table_cell, paragraph } =
+            schema.nodes;
+          const headerCells = [0, 1, 2].map(() =>
+            table_header.createAndFill(null, paragraph.create())
+          );
+          const dataCells = [0, 1, 2].map(() =>
+            table_cell.createAndFill(null, paragraph.create())
+          );
+          const headerRow = table_row.create(null, headerCells);
+          const dataRow = table_row.create(null, dataCells);
+          const tableNode = table.create(null, [headerRow, dataRow]);
+          const tr = editorView.state.tr.replaceSelectionWith(tableNode);
+          editorView.dispatch(tr.scrollIntoView());
+        },
+      };
+
+      const command = commandMap[actionKey];
+      if (command) {
+        command();
+        state = editorView.state;
+        this.emitOnChange();
+        editorView.focus();
+      }
+    },
     contentFromEditor() {
       if (editorView) {
         return ArticleMarkdownSerializer.serialize(editorView.state.doc);
@@ -291,7 +428,15 @@ export default {
 
 <template>
   <div>
-    <div class="editor-root editor--article">
+    <div class="editor-root editor--article relative">
+      <SlashCommandMenu
+        v-if="showSlashMenu"
+        ref="slashMenu"
+        :search-key="slashSearchTerm"
+        :enabled-menu-options="enabledMenuOptions"
+        :position="slashMenuPosition"
+        @select-action="executeSlashCommand"
+      />
       <input
         ref="imageUploadInput"
         type="file"
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/SlashCommandMenu.vue b/app/javascript/dashboard/components/widgets/WootWriter/SlashCommandMenu.vue
new file mode 100644
index 000000000..d74d889b2
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/WootWriter/SlashCommandMenu.vue
@@ -0,0 +1,180 @@
+<script setup>
+import { ref, computed, watch, nextTick } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useKeyboardNavigableList } from 'dashboard/composables/useKeyboardNavigableList';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  searchKey: {
+    type: String,
+    default: '',
+  },
+  enabledMenuOptions: {
+    type: Array,
+    default: () => [],
+  },
+  position: {
+    type: Object,
+    default: null,
+  },
+});
+
+const emit = defineEmits(['selectAction']);
+
+const { t } = useI18n();
+
+const EDITOR_ACTIONS = [
+  {
+    value: 'h1',
+    labelKey: 'SLASH_COMMANDS.HEADING_1',
+    icon: 'i-lucide-heading-1',
+    menuKey: 'h1',
+  },
+  {
+    value: 'h2',
+    labelKey: 'SLASH_COMMANDS.HEADING_2',
+    icon: 'i-lucide-heading-2',
+    menuKey: 'h2',
+  },
+  {
+    value: 'h3',
+    labelKey: 'SLASH_COMMANDS.HEADING_3',
+    icon: 'i-lucide-heading-3',
+    menuKey: 'h3',
+  },
+  {
+    value: 'strong',
+    labelKey: 'SLASH_COMMANDS.BOLD',
+    icon: 'i-lucide-bold',
+    menuKey: 'strong',
+  },
+  {
+    value: 'em',
+    labelKey: 'SLASH_COMMANDS.ITALIC',
+    icon: 'i-lucide-italic',
+    menuKey: 'em',
+  },
+  {
+    value: 'insertTable',
+    labelKey: 'SLASH_COMMANDS.TABLE',
+    icon: 'i-lucide-table',
+    menuKey: 'insertTable',
+  },
+  {
+    value: 'strike',
+    labelKey: 'SLASH_COMMANDS.STRIKETHROUGH',
+    icon: 'i-lucide-strikethrough',
+    menuKey: 'strike',
+  },
+  {
+    value: 'code',
+    labelKey: 'SLASH_COMMANDS.CODE',
+    icon: 'i-lucide-code',
+    menuKey: 'code',
+  },
+  {
+    value: 'bulletList',
+    labelKey: 'SLASH_COMMANDS.BULLET_LIST',
+    icon: 'i-lucide-list',
+    menuKey: 'bulletList',
+  },
+  {
+    value: 'orderedList',
+    labelKey: 'SLASH_COMMANDS.ORDERED_LIST',
+    icon: 'i-lucide-list-ordered',
+    menuKey: 'orderedList',
+  },
+];
+
+const listContainerRef = ref(null);
+const selectedIndex = ref(0);
+
+const items = computed(() => {
+  const search = props.searchKey.toLowerCase();
+  return EDITOR_ACTIONS.filter(action => {
+    if (!props.enabledMenuOptions.includes(action.menuKey)) return false;
+    if (!search) return true;
+    return t(action.labelKey).toLowerCase().includes(search);
+  });
+});
+
+const hasItems = computed(() => items.value.length > 0);
+
+const menuStyle = computed(() => {
+  if (!props.position) return {};
+  const style = { top: `${props.position.top}px` };
+  if (props.position.right != null) {
+    style.right = `${props.position.right}px`;
+  } else {
+    style.left = `${props.position.left}px`;
+  }
+  return style;
+});
+
+const adjustScroll = () => {
+  nextTick(() => {
+    const container = listContainerRef.value;
+    if (!container) return;
+    const el = container.querySelector(`#slash-item-${selectedIndex.value}`);
+    if (el) {
+      el.scrollIntoView({ block: 'nearest', behavior: 'auto' });
+    }
+  });
+};
+
+const onSelect = () => {
+  const item = items.value[selectedIndex.value];
+  if (item) emit('selectAction', item.value);
+};
+
+useKeyboardNavigableList({
+  items,
+  onSelect,
+  adjustScroll,
+  selectedIndex,
+});
+
+// Reset selection when filtered items change
+watch(items, () => {
+  selectedIndex.value = 0;
+});
+
+const onHover = index => {
+  selectedIndex.value = index;
+};
+
+const onItemClick = index => {
+  selectedIndex.value = index;
+  onSelect();
+};
+
+defineExpose({ hasItems });
+</script>
+
+<!-- eslint-disable-next-line vue/no-root-v-if -->
+<template>
+  <div
+    v-if="hasItems"
+    ref="listContainerRef"
+    class="bg-n-alpha-3 backdrop-blur-[100px] outline outline-1 outline-n-container absolute rounded-xl z-50 flex flex-col min-w-[10rem] shadow-lg p-2 overflow-auto max-h-[15rem]"
+    :style="menuStyle"
+  >
+    <button
+      v-for="(item, index) in items"
+      :id="`slash-item-${index}`"
+      :key="item.value"
+      type="button"
+      class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 border-0 rounded-lg text-n-slate-12 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2"
+      :class="{
+        'bg-n-alpha-1 dark:bg-n-alpha-2': index === selectedIndex,
+      }"
+      @mouseover="onHover(index)"
+      @click="onItemClick(index)"
+    >
+      <Icon :icon="item.icon" class="flex-shrink-0 size-3.5" />
+      <span class="min-w-0 text-sm truncate">
+        {{ t(item.labelKey) }}
+      </span>
+    </button>
+  </div>
+</template>
diff --git a/app/javascript/dashboard/composables/useKeyboardNavigableList.js b/app/javascript/dashboard/composables/useKeyboardNavigableList.js
index 9bf3eb8ff..aa9fb9e1d 100644
--- a/app/javascript/dashboard/composables/useKeyboardNavigableList.js
+++ b/app/javascript/dashboard/composables/useKeyboardNavigableList.js
@@ -12,11 +12,14 @@ import { useKeyboardEvents } from './useKeyboardEvents';
 
 /**
  * Wrap the action in a function that calls the action and prevents the default event behavior.
+ * Only prevents default when items are available to navigate.
  * @param {Function} action - The action to be called.
+ * @param {import('vue').Ref<Array>} items - A ref to the array of selectable items.
  * @returns {{action: Function, allowOnFocusedInput: boolean}} An object containing the action and a flag to allow the event on focused input.
  */
-const createAction = action => ({
+const createAction = (action, items) => ({
   action: e => {
+    if (!items.value?.length) return;
     action();
     e.preventDefault();
   },
@@ -38,15 +41,14 @@ const createKeyboardEvents = (
   items
 ) => {
   const events = {
-    ArrowUp: createAction(moveSelectionUp),
-    'Control+KeyP': createAction(moveSelectionUp),
-    ArrowDown: createAction(moveSelectionDown),
-    'Control+KeyN': createAction(moveSelectionDown),
+    ArrowUp: createAction(moveSelectionUp, items),
+    'Control+KeyP': createAction(moveSelectionUp, items),
+    ArrowDown: createAction(moveSelectionDown, items),
+    'Control+KeyN': createAction(moveSelectionDown, items),
   };
 
-  // Adds an event handler for the Enter key if the onSelect function is provided.
   if (typeof onSelect === 'function') {
-    events.Enter = createAction(() => items.value?.length > 0 && onSelect());
+    events.Enter = createAction(onSelect, items);
   }
 
   return events;
diff --git a/app/javascript/dashboard/constants/editor.js b/app/javascript/dashboard/constants/editor.js
index 3969f43a7..fd02461a8 100644
--- a/app/javascript/dashboard/constants/editor.js
+++ b/app/javascript/dashboard/constants/editor.js
@@ -172,6 +172,7 @@ export const FORMATTING = {
 export const ARTICLE_EDITOR_MENU_OPTIONS = [
   'strong',
   'em',
+  'strike',
   'link',
   'undo',
   'redo',
diff --git a/app/javascript/dashboard/i18n/locale/en/components.json b/app/javascript/dashboard/i18n/locale/en/components.json
index 7793b419f..68db1cc85 100644
--- a/app/javascript/dashboard/i18n/locale/en/components.json
+++ b/app/javascript/dashboard/i18n/locale/en/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/en/helpCenter.json b/app/javascript/dashboard/i18n/locale/en/helpCenter.json
index 51e2586aa..ffeca222a 100644
--- a/app/javascript/dashboard/i18n/locale/en/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/en/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/package.json b/package.json
index 63ccc39f9..44bb4ae1f 100644
--- a/package.json
+++ b/package.json
@@ -85,6 +85,8 @@
     "mitt": "^3.0.1",
     "opus-recorder": "^8.0.5",
     "pinia": "^3.0.4",
+    "prosemirror-commands": "^1.7.1",
+    "prosemirror-schema-list": "^1.5.1",
     "qrcode": "^1.5.4",
     "semver": "7.6.3",
     "snakecase-keys": "^8.0.1",
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 19f9f04b9..ab9e7b241 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -178,6 +178,12 @@ importers:
       pinia:
         specifier: ^3.0.4
         version: 3.0.4(typescript@5.6.2)(vue@3.5.12(typescript@5.6.2))
+      prosemirror-commands:
+        specifier: ^1.7.1
+        version: 1.7.1
+      prosemirror-schema-list:
+        specifier: ^1.5.1
+        version: 1.5.1
       qrcode:
         specifier: ^1.5.4
         version: 1.5.4
@@ -3814,8 +3820,8 @@ packages:
     resolution: {integrity: sha512-cdGef/drWFoydD1JsMzuFf8100nZl+GT+yacc2bEced5f9Rjk4z+WtFUTBu9PhOi9j/jfmBPu0mMEY4wIdAF8A==}
     engines: {node: '>= 0.6.0'}
 
-  prosemirror-commands@1.6.0:
-    resolution: {integrity: sha512-xn1U/g36OqXn2tn5nGmvnnimAj/g1pUx2ypJJIe8WkVX83WyJVC5LTARaxZa2AtQRwntu9Jc5zXs9gL9svp/mg==}
+  prosemirror-commands@1.7.1:
+    resolution: {integrity: sha512-rT7qZnQtx5c0/y/KlYaGvtG411S97UaL6gdp6RIZ23DLHanMYLyfGBV5DtSnZdthQql7W+lEVbpSfwtO8T+L2w==}
 
   prosemirror-dropcursor@1.8.1:
     resolution: {integrity: sha512-M30WJdJZLyXHi3N8vxN6Zh5O8ZBbQCz0gURTfPmTIBNQ5pxrdU7A58QkNqfa98YEjSAL1HUyyU34f6Pm5xBSGw==}
@@ -3841,8 +3847,8 @@ packages:
   prosemirror-model@1.22.3:
     resolution: {integrity: sha512-V4XCysitErI+i0rKFILGt/xClnFJaohe/wrrlT2NSZ+zk8ggQfDH4x2wNK7Gm0Hp4CIoWizvXFP7L9KMaCuI0Q==}
 
-  prosemirror-schema-list@1.4.1:
-    resolution: {integrity: sha512-jbDyaP/6AFfDfu70VzySsD75Om2t3sXTOdl5+31Wlxlg62td1haUpty/ybajSfJ1pkGadlOfwQq9kgW5IMo1Rg==}
+  prosemirror-schema-list@1.5.1:
+    resolution: {integrity: sha512-927lFx/uwyQaGwJxLWCZRkjXG0p48KpMj6ueoYiu4JX05GGuGcgzAy62dfiV8eFZftgyBUvLx76RsMe20fJl+Q==}
 
   prosemirror-state@1.4.3:
     resolution: {integrity: sha512-goFKORVbvPuAQaXhpbemJFRKJ2aixr+AZMGiquiqKxaucC6hlpHNZHWgz5R7dS4roHiwq9vDctE//CZ++o0W1Q==}
@@ -3853,6 +3859,9 @@ packages:
   prosemirror-transform@1.10.0:
     resolution: {integrity: sha512-9UOgFSgN6Gj2ekQH5CTDJ8Rp/fnKR2IkYfGdzzp5zQMFsS4zDllLVx/+jGcX86YlACpG7UR5fwAXiWzxqWtBTg==}
 
+  prosemirror-transform@1.12.0:
+    resolution: {integrity: sha512-GxboyN4AMIsoHNtz5uf2r2Ru551i5hWeCMD6E2Ib4Eogqoub0NflniaBPVQ4MrGE5yZ8JV9tUHg9qcZTTrcN4w==}
+
   prosemirror-utils@1.2.2:
     resolution: {integrity: sha512-7a2MPf99oCW8/587rQYI1/snX71Ban40+apr1hLkY8TmU9YXd7JeR6QsmktcTisJURO3WRjxIia4lTMsYgZVOw==}
     peerDependencies:
@@ -4970,7 +4979,7 @@ snapshots:
   '@chatwoot/prosemirror-schema@1.3.10':
     dependencies:
       markdown-it-sup: 2.0.0
-      prosemirror-commands: 1.6.0
+      prosemirror-commands: 1.7.1
       prosemirror-dropcursor: 1.8.1
       prosemirror-gapcursor: 1.3.2
       prosemirror-history: 1.4.1
@@ -4979,7 +4988,7 @@ snapshots:
       prosemirror-markdown: 1.13.0
       prosemirror-menu: 1.2.4
       prosemirror-model: 1.22.3
-      prosemirror-schema-list: 1.4.1
+      prosemirror-schema-list: 1.5.1
       prosemirror-state: 1.4.3
       prosemirror-tables: 1.5.0
       prosemirror-utils: 1.2.2(prosemirror-model@1.22.3)(prosemirror-state@1.4.3)
@@ -8705,11 +8714,11 @@ snapshots:
 
   process@0.11.10: {}
 
-  prosemirror-commands@1.6.0:
+  prosemirror-commands@1.7.1:
     dependencies:
       prosemirror-model: 1.22.3
       prosemirror-state: 1.4.3
-      prosemirror-transform: 1.10.0
+      prosemirror-transform: 1.12.0
 
   prosemirror-dropcursor@1.8.1:
     dependencies:
@@ -8749,7 +8758,7 @@ snapshots:
   prosemirror-menu@1.2.4:
     dependencies:
       crelt: 1.0.5
-      prosemirror-commands: 1.6.0
+      prosemirror-commands: 1.7.1
       prosemirror-history: 1.4.1
       prosemirror-state: 1.4.3
 
@@ -8757,7 +8766,7 @@ snapshots:
     dependencies:
       orderedmap: 2.1.0
 
-  prosemirror-schema-list@1.4.1:
+  prosemirror-schema-list@1.5.1:
     dependencies:
       prosemirror-model: 1.22.3
       prosemirror-state: 1.4.3
@@ -8781,6 +8790,10 @@ snapshots:
     dependencies:
       prosemirror-model: 1.22.3
 
+  prosemirror-transform@1.12.0:
+    dependencies:
+      prosemirror-model: 1.22.3
+
   prosemirror-utils@1.2.2(prosemirror-model@1.22.3)(prosemirror-state@1.4.3):
     dependencies:
       prosemirror-model: 1.22.3

From 98cf1ce9f6b4c587380f5f1b1e36c71fd997f2ba Mon Sep 17 00:00:00 2001
From: rotsen <nestordavalos@gmail.com>
Date: Thu, 16 Apr 2026 03:52:53 -0300
Subject: [PATCH 12/20] fix(bulk-select): limit select-all to visible items;
 add secondary slot (#12891)

Update BulkSelectBar to compute selection state (indeterminate/all) from
visible item IDs and only toggle selection for visible items. Preserve
existing selection for off-screen items when toggling, and guard against
empty visibility. Add detection/rendering for an optional
secondary-actions slot and adjust layout/divider. Also fix
ContactsBulkActionBar selection logic to determine "all selected" by
verifying every visible ID is in the selection. These changes ensure
correct select-all behavior with filtered/visible lists and support
additional UI actions.



https://github.com/user-attachments/assets/d06b78d1-a64a-4c0c-a82a-f870140236c7


# Pull Request Template

## Description

Please include a summary of the change and issue(s) fixed. Also, mention
relevant motivation, context, and any dependencies that this change
requires.
Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
---
 .../Contacts/ContactsListLayout.vue           |   1 +
 .../captain/assistant/BulkSelectBar.vue       |  65 ++++++---
 .../components/ContactsBulkActionBar.vue      |   3 +-
 .../contacts/pages/ContactsIndex.vue          | 137 ++++++++++++------
 4 files changed, 133 insertions(+), 73 deletions(-)

diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue b/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue
index b38f44018..7f7b8392d 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue
@@ -103,6 +103,7 @@ const showPagination = computed(() => {
           <ContactsActiveFiltersPreview
             v-if="showActiveFiltersPreview"
             :active-segment="activeSegment"
+            class="mb-1"
             @clear-filters="emit('clearFilters')"
             @open-filter="openFilter"
           />
diff --git a/app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue b/app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue
index 0bf2007ff..1774a47a0 100644
--- a/app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue
+++ b/app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue
@@ -1,5 +1,5 @@
 <script setup>
-import { computed } from 'vue';
+import { computed, useSlots } from 'vue';
 import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 
@@ -30,23 +30,40 @@ const modelValue = defineModel({
 });
 
 const selectedCount = computed(() => modelValue.value.size);
-const totalCount = computed(() => props.allItems.length);
-
+const visibleItemIds = computed(() => props.allItems.map(item => item.id));
+const visibleItemCount = computed(() => visibleItemIds.value.length);
+const selectedVisibleCount = computed(
+  () => visibleItemIds.value.filter(id => modelValue.value.has(id)).length
+);
 const hasSelected = computed(() => selectedCount.value > 0);
 const isIndeterminate = computed(
-  () => hasSelected.value && selectedCount.value < totalCount.value
+  () =>
+    selectedVisibleCount.value > 0 &&
+    selectedVisibleCount.value < visibleItemCount.value
 );
 const allSelected = computed(
-  () => totalCount.value > 0 && selectedCount.value === totalCount.value
+  () =>
+    visibleItemCount.value > 0 &&
+    selectedVisibleCount.value === visibleItemCount.value
 );
 
+const slots = useSlots();
+const hasSecondaryActions = computed(() => Boolean(slots['secondary-actions']));
+
 const bulkCheckboxState = computed({
   get: () => allSelected.value,
   set: shouldSelectAll => {
-    const newSelectedIds = shouldSelectAll
-      ? new Set(props.allItems.map(item => item.id))
-      : new Set();
-    modelValue.value = newSelectedIds;
+    if (!visibleItemCount.value) {
+      return;
+    }
+
+    const updatedSelection = new Set(modelValue.value);
+    if (shouldSelectAll) {
+      visibleItemIds.value.forEach(id => updatedSelection.add(id));
+    } else {
+      visibleItemIds.value.forEach(id => updatedSelection.delete(id));
+    }
+    modelValue.value = updatedSelection;
   },
 });
 </script>
@@ -63,7 +80,7 @@ const bulkCheckboxState = computed({
       v-if="hasSelected"
       class="flex items-center gap-3 py-1 ltr:pl-3 rtl:pr-3 ltr:pr-4 rtl:pl-4 rounded-lg bg-n-solid-2 outline outline-1 outline-n-container shadow"
     >
-      <div class="flex items-center gap-3">
+      <div class="flex items-center gap-3 min-w-0">
         <div class="flex items-center gap-1.5 min-w-0">
           <Checkbox
             v-model="bulkCheckboxState"
@@ -78,21 +95,23 @@ const bulkCheckboxState = computed({
         <span class="text-sm text-n-slate-10 truncate tabular-nums">
           {{ selectedCountLabel }}
         </span>
-        <div class="h-4 w-px bg-n-strong" />
-        <slot name="secondary-actions" />
       </div>
       <div class="flex items-center gap-3">
-        <slot name="actions" :selected-count="selectedCount">
-          <Button
-            :label="deleteLabel"
-            sm
-            ruby
-            ghost
-            class="!px-1.5"
-            icon="i-lucide-trash"
-            @click="emit('bulkDelete')"
-          />
-        </slot>
+        <slot v-if="hasSecondaryActions" name="secondary-actions" />
+        <div v-if="hasSecondaryActions" class="h-4 w-px bg-n-strong" />
+        <div class="flex items-center gap-3">
+          <slot name="actions" :selected-count="selectedCount">
+            <Button
+              :label="deleteLabel"
+              sm
+              ruby
+              ghost
+              class="!px-1.5"
+              icon="i-lucide-trash"
+              @click="emit('bulkDelete')"
+            />
+          </slot>
+        </div>
       </div>
     </div>
     <div v-else class="flex items-center gap-3">
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsBulkActionBar.vue b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsBulkActionBar.vue
index e56a2dda7..d19f84d99 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsBulkActionBar.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsBulkActionBar.vue
@@ -66,8 +66,7 @@ const selectionModel = computed({
       return;
     }
 
-    const shouldSelectAll =
-      newSet.size === props.visibleContactIds.length && newSet.size > 0;
+    const shouldSelectAll = props.visibleContactIds.every(id => newSet.has(id));
     emit('toggleAll', shouldSelectAll);
   },
 });
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue
index 357758e01..b072fa67d 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue
@@ -151,7 +151,13 @@ const openBulkDeleteDialog = () => {
 };
 
 const toggleSelectAll = shouldSelect => {
-  selectedContactIds.value = shouldSelect ? [...visibleContactIds.value] : [];
+  const currentSelection = new Set(selectedContactIds.value);
+  if (shouldSelect) {
+    visibleContactIds.value.forEach(id => currentSelection.add(id));
+  } else {
+    visibleContactIds.value.forEach(id => currentSelection.delete(id));
+  }
+  selectedContactIds.value = Array.from(currentSelection);
 };
 
 const toggleContactSelection = ({ id, value }) => {
@@ -190,16 +196,28 @@ const getCommonFetchParams = (page = 1) => ({
   label: activeLabel.value,
 });
 
-const fetchContacts = async (page = 1) => {
-  clearSelection();
+const fetchContacts = async (page = 1, options = {}) => {
+  const { clearSelection: shouldClearSelection = true } = options;
+  if (shouldClearSelection) {
+    clearSelection();
+  }
   await store.dispatch('contacts/clearContactFilters');
   await store.dispatch('contacts/get', getCommonFetchParams(page));
   updatePageParam(page);
 };
 
-const fetchSavedOrAppliedFilteredContact = async (payload, page = 1) => {
+const fetchSavedOrAppliedFilteredContact = async (
+  payload,
+  page = 1,
+  options = {}
+) => {
   if (!activeSegmentId.value && !hasAppliedFilters.value) return;
-  clearSelection();
+
+  const { clearSelection: shouldClearSelection = true } = options;
+  if (shouldClearSelection) {
+    clearSelection();
+  }
+
   await store.dispatch('contacts/filter', {
     ...getCommonFetchParams(page),
     queryPayload: payload,
@@ -207,8 +225,12 @@ const fetchSavedOrAppliedFilteredContact = async (payload, page = 1) => {
   updatePageParam(page);
 };
 
-const fetchActiveContacts = async (page = 1) => {
-  clearSelection();
+const fetchActiveContacts = async (page = 1, options = {}) => {
+  const { clearSelection: shouldClearSelection = true } = options;
+  if (shouldClearSelection) {
+    clearSelection();
+  }
+
   await store.dispatch('contacts/clearContactFilters');
   await store.dispatch('contacts/active', {
     page,
@@ -217,28 +239,36 @@ const fetchActiveContacts = async (page = 1) => {
   updatePageParam(page);
 };
 
-const searchContacts = debounce(async (value, page = 1, append = false) => {
-  if (!append) {
-    clearSelection();
-    searchPageNumber.value = 1;
-  }
-  await store.dispatch('contacts/clearContactFilters');
-  searchValue.value = value;
+const searchContacts = debounce(
+  async (value, page = 1, append = false, options = {}) => {
+    const { clearSelection: shouldClearSelection = true } = options;
 
-  if (!value) {
-    updatePageParam(page);
-    await fetchContacts(page);
-    return;
-  }
+    if (!append) {
+      searchPageNumber.value = 1;
 
-  updatePageParam(page, value);
-  await store.dispatch('contacts/search', {
-    ...getCommonFetchParams(page),
-    search: encodeURIComponent(value),
-    append,
-  });
-  searchPageNumber.value = page;
-}, DEBOUNCE_DELAY);
+      if (shouldClearSelection) {
+        clearSelection();
+      }
+    }
+    await store.dispatch('contacts/clearContactFilters');
+    searchValue.value = value;
+
+    if (!value) {
+      updatePageParam(page);
+      await fetchContacts(page, { clearSelection: false });
+      return;
+    }
+
+    updatePageParam(page, value);
+    await store.dispatch('contacts/search', {
+      ...getCommonFetchParams(page),
+      search: encodeURIComponent(value),
+      append,
+    });
+    searchPageNumber.value = page;
+  },
+  DEBOUNCE_DELAY
+);
 
 const loadMoreSearchResults = async () => {
   if (!hasMore.value || isLoadingMore.value) return;
@@ -256,19 +286,26 @@ const loadMoreSearchResults = async () => {
   isLoadingMore.value = false;
 };
 
-const fetchContactsBasedOnContext = async page => {
-  clearSelection();
+const fetchContactsBasedOnContext = async (page, options = {}) => {
+  const { clearSelection: shouldClearSelection = true } = options;
+  if (shouldClearSelection) {
+    clearSelection();
+  }
   updatePageParam(page, searchValue.value);
   if (isFetchingList.value) return;
   if (searchQuery.value) {
-    await searchContacts(searchQuery.value, page);
+    await searchContacts(searchQuery.value, page, false, {
+      clearSelection: shouldClearSelection,
+    });
     return;
   }
   // Reset the search value when we change the view
   searchValue.value = '';
   // If we're on the active route, fetch active contacts
   if (isActiveView.value) {
-    await fetchActiveContacts(page);
+    await fetchActiveContacts(page, {
+      clearSelection: shouldClearSelection,
+    });
     return;
   }
   // If there are applied filters or active segment with query
@@ -278,13 +315,20 @@ const fetchContactsBasedOnContext = async page => {
   ) {
     const queryPayload =
       activeSegment.value?.query || filterQueryGenerator(appliedFilters.value);
-    await fetchSavedOrAppliedFilteredContact(queryPayload, page);
+    await fetchSavedOrAppliedFilteredContact(queryPayload, page, {
+      clearSelection: shouldClearSelection,
+    });
     return;
   }
   // Default case: fetch regular contacts + label
-  await fetchContacts(page);
+  await fetchContacts(page, {
+    clearSelection: shouldClearSelection,
+  });
 };
 
+const onPageChange = page =>
+  fetchContactsBasedOnContext(page, { clearSelection: false });
+
 const assignLabels = async labels => {
   if (!labels.length || !selectedContactIds.value.length) {
     return;
@@ -338,7 +382,9 @@ const handleSort = async ({ sort, order }) => {
   });
 
   if (searchQuery.value) {
-    await searchContacts(searchValue.value);
+    await searchContacts(searchValue.value, pageNumber.value, false, {
+      clearSelection: false,
+    });
     return;
   }
 
@@ -360,17 +406,6 @@ const createContact = async contact => {
   await store.dispatch('contacts/create', contact);
 };
 
-watch(
-  contacts,
-  newContacts => {
-    const idsOnPage = newContacts.map(contact => contact.id);
-    selectedContactIds.value = selectedContactIds.value.filter(id =>
-      idsOnPage.includes(id)
-    );
-  },
-  { deep: true }
-);
-
 watch(hasSelection, value => {
   if (!value) {
     bulkDeleteDialogRef.value?.close?.();
@@ -416,7 +451,9 @@ watch(searchQuery, value => {
 onMounted(async () => {
   if (!activeSegmentId.value) {
     if (searchQuery.value) {
-      await searchContacts(searchQuery.value, pageNumber.value);
+      await searchContacts(searchQuery.value, pageNumber.value, false, {
+        clearSelection: false,
+      });
       return;
     }
     if (isActiveView.value) {
@@ -452,8 +489,10 @@ onMounted(async () => {
       :use-infinite-scroll="isSearchView"
       :has-more="hasMore"
       :is-loading-more="isLoadingMore"
-      @update:current-page="fetchContactsBasedOnContext"
-      @search="searchContacts"
+      @update:current-page="onPageChange"
+      @search="
+        value => searchContacts(value, 1, false, { clearSelection: false })
+      "
       @update:sort="handleSort"
       @apply-filter="fetchSavedOrAppliedFilteredContact"
       @clear-filters="fetchContacts"
@@ -485,6 +524,7 @@ onMounted(async () => {
           :button-label="t('CONTACTS_LAYOUT.EMPTY_STATE.BUTTON_LABEL')"
           @create="createContact"
         />
+
         <div
           v-else-if="showEmptyText"
           class="flex items-center justify-center py-10"
@@ -493,6 +533,7 @@ onMounted(async () => {
             {{ emptyStateMessage }}
           </span>
         </div>
+
         <div v-else class="flex flex-col gap-4 pt-4 pb-6">
           <ContactsList
             :contacts="contacts"

From b5264a2560544404d5d6fbc2f694abd1fafaec8c Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 16 Apr 2026 12:37:56 +0530
Subject: [PATCH 13/20] feat: Adds the ability to resize the editor (#13916)

# Pull Request Template

## Description

This PR adds support for resizing the reply editor up to nearly half the
screen height. It also deprecates the old modal-based pop-out reply box,
clicking the same button now expands the editor inline. Users can adjust
the height using the slider or the expand button.


## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/be27e1c06d19475ab404289710b3b0da


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
---
 .../Conversation/SidepanelSwitch.vue          |   2 +-
 .../widgets/WootWriter/CopilotEditor.vue      |   9 +-
 .../components/widgets/WootWriter/Editor.vue  |  27 ++-
 .../widgets/WootWriter/ReplyTopPanel.vue      |   4 +-
 .../conversation/CopilotEditorSection.vue     |   5 -
 .../widgets/conversation/MessagesView.vue     | 120 ++++++--------
 .../widgets/conversation/ReplyBox.vue         |  20 +--
 .../conversation/ResizableEditorWrapper.vue   | 154 ++++++++++++++++++
 8 files changed, 238 insertions(+), 103 deletions(-)
 create mode 100644 app/javascript/dashboard/components/widgets/conversation/ResizableEditorWrapper.vue

diff --git a/app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue b/app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue
index 5e96df3c6..779165caa 100644
--- a/app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue
+++ b/app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue
@@ -57,7 +57,7 @@ useKeyboardEvents(keyboardEvents);
 
 <template>
   <ButtonGroup
-    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2/90 backdrop-blur-lg border border-n-weak/50 rounded-full gap-1.5 p-1.5 shadow-sm transition-shadow duration-200 hover:shadow"
+    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2/90 backdrop-blur-lg border border-n-weak/50 rounded-full gap-1.5 p-1.5 shadow-sm transition-shadow duration-200 hover:shadow !z-20"
   >
     <Button
       v-tooltip.top="$t('CONVERSATION.SIDEBAR.CONTACT')"
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue b/app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue
index cb4c93932..964645fbb 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue
@@ -27,10 +27,6 @@ const props = defineProps({
     type: Boolean,
     default: true,
   },
-  isPopout: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const emit = defineEmits([
@@ -208,10 +204,7 @@ onMounted(() => {
 
 <template>
   <div class="space-y-2 mb-4">
-    <div
-      class="overflow-y-auto"
-      :class="{ 'max-h-96': isPopout, 'max-h-56': !isPopout }"
-    >
+    <div class="overflow-y-auto max-h-56">
       <p
         v-dompurify-html="formatMessage(generatedContent, false)"
         class="text-n-iris-12 text-sm prose-sm font-normal !mb-4"
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue b/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
index 1bf08d169..e776ed913 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
@@ -984,7 +984,32 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
 }
 
 .ProseMirror-woot-style {
-  @apply overflow-auto min-h-[5rem] max-h-[7.5rem];
+  @apply overflow-auto;
+}
+
+.ProseMirror-woot-style:not(
+    :where(.resizable-editor-wrapper .ProseMirror-woot-style)
+  ) {
+  @apply min-h-[5rem] max-h-[7.5rem];
+}
+
+// Resizable editor wrapper styles
+.resizable-editor-wrapper {
+  .ProseMirror-woot-style {
+    min-height: clamp(
+      var(--editor-min-allowed, var(--editor-min-height, 5rem)),
+      var(--editor-height, var(--editor-min-height, 5rem)),
+      var(--editor-max-allowed, var(--editor-max-height, 7.5rem))
+    );
+    max-height: clamp(
+      var(--editor-min-allowed, var(--editor-min-height, 5rem)),
+      var(--editor-height, var(--editor-min-height, 5rem)),
+      var(--editor-max-allowed, var(--editor-max-height, 7.5rem))
+    );
+    transition:
+      min-height var(--editor-height-transition, 180ms ease),
+      max-height var(--editor-height-transition, 180ms ease);
+  }
 }
 
 .ProseMirror-prompt-backdrop::backdrop {
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue b/app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue
index 210741481..cdf577c21 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue
@@ -54,7 +54,7 @@ export default {
       default: undefined,
     },
   },
-  emits: ['setReplyMode', 'togglePopout', 'executeCopilotAction'],
+  emits: ['setReplyMode', 'toggleEditorSize', 'executeCopilotAction'],
   setup(props, { emit }) {
     const setReplyMode = mode => {
       emit('setReplyMode', mode);
@@ -189,7 +189,7 @@ export default {
         class="text-n-slate-11"
         sm
         icon="i-lucide-maximize-2"
-        @click="$emit('togglePopout')"
+        @click="$emit('toggleEditorSize')"
       />
     </div>
   </div>
diff --git a/app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue b/app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue
index bdd537d92..17d6712d4 100644
--- a/app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue
@@ -16,10 +16,6 @@ defineProps({
     type: String,
     default: '',
   },
-  isPopout: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const emit = defineEmits([
@@ -69,7 +65,6 @@ const onSend = () => {
       :generated-content="generatedContent"
       :min-height="4"
       :enabled-menu-options="[]"
-      :is-popout="isPopout"
       @focus="onFocus"
       @blur="onBlur"
       @clear-selection="clearEditorSelection"
diff --git a/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue b/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
index bc0b6c946..6b6e3d2b2 100644
--- a/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
@@ -1,7 +1,7 @@
 <script>
-import { ref, provide } from 'vue';
+import { ref, provide, useTemplateRef } from 'vue';
+import { useElementSize } from '@vueuse/core';
 // composable
-import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { useLabelSuggestions } from 'dashboard/composables/useLabelSuggestions';
 import { useSnakeCase } from 'dashboard/composables/useTransformKeys';
 
@@ -11,6 +11,7 @@ import MessageList from 'next/message/MessageList.vue';
 import ConversationLabelSuggestion from './conversation/LabelSuggestion.vue';
 import Banner from 'dashboard/components/ui/Banner.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ResizableEditorWrapper from './ResizableEditorWrapper.vue';
 
 // stores and apis
 import { mapGetters } from 'vuex';
@@ -43,21 +44,16 @@ export default {
     Banner,
     ConversationLabelSuggestion,
     Spinner,
+    ResizableEditorWrapper,
   },
   mixins: [inboxMixin],
   setup() {
-    const isPopOutReplyBox = ref(false);
     const conversationPanelRef = ref(null);
-
-    const keyboardEvents = {
-      Escape: {
-        action: () => {
-          isPopOutReplyBox.value = false;
-        },
-      },
-    };
-
-    useKeyboardEvents(keyboardEvents);
+    const resizableEditorWrapperRef = ref(null);
+    const messagesViewRef = useTemplateRef('messagesViewRef');
+    const topBannerRef = useTemplateRef('topBannerRef');
+    const { height: containerHeight } = useElementSize(messagesViewRef);
+    const { height: topBannerHeight } = useElementSize(topBannerRef);
 
     const {
       captainTasksEnabled,
@@ -68,11 +64,15 @@ export default {
     provide('contextMenuElementTarget', conversationPanelRef);
 
     return {
-      isPopOutReplyBox,
       captainTasksEnabled,
       getLabelSuggestions,
       isLabelSuggestionFeatureEnabled,
       conversationPanelRef,
+      resizableEditorWrapperRef,
+      messagesViewRef,
+      topBannerRef,
+      containerHeight,
+      topBannerHeight,
     };
   },
   data() {
@@ -254,6 +254,7 @@ export default {
       this.fetchAllAttachmentsFromCurrentChat();
       this.fetchSuggestions();
       this.messageSentSinceOpened = false;
+      this.resetReplyEditorHeight();
     },
   },
 
@@ -437,26 +438,37 @@ export default {
       const payload = useSnakeCase(message);
       await this.$store.dispatch('sendMessageWithData', payload);
     },
+    toggleReplyEditorSize() {
+      this.resizableEditorWrapperRef?.toggleEditorExpand?.();
+    },
+    resetReplyEditorHeight() {
+      this.resizableEditorWrapperRef?.resetEditorHeight?.();
+    },
   },
 };
 </script>
 
 <template>
-  <div class="flex flex-col justify-between flex-grow h-full min-w-0 m-0">
-    <Banner
-      v-if="!currentChat.can_reply"
-      color-scheme="alert"
-      class="mx-2 mt-2 overflow-hidden rounded-lg"
-      :banner-message="replyWindowBannerMessage"
-      :href-link="replyWindowLink"
-      :href-link-text="replyWindowLinkText"
-    />
-    <Banner
-      v-else-if="hasDuplicateInstagramInbox"
-      color-scheme="alert"
-      class="mx-2 mt-2 overflow-hidden rounded-lg"
-      :banner-message="$t('CONVERSATION.OLD_INSTAGRAM_INBOX_REPLY_BANNER')"
-    />
+  <div
+    ref="messagesViewRef"
+    class="flex flex-col justify-between flex-grow h-full min-w-0 m-0"
+  >
+    <div ref="topBannerRef">
+      <Banner
+        v-if="!currentChat.can_reply"
+        color-scheme="alert"
+        class="mx-2 mt-2 overflow-hidden rounded-lg"
+        :banner-message="replyWindowBannerMessage"
+        :href-link="replyWindowLink"
+        :href-link-text="replyWindowLinkText"
+      />
+      <Banner
+        v-else-if="hasDuplicateInstagramInbox"
+        color-scheme="alert"
+        class="mx-2 mt-2 overflow-hidden rounded-lg"
+        :banner-message="$t('CONVERSATION.OLD_INSTAGRAM_INBOX_REPLY_BANNER')"
+      />
+    </div>
     <MessageList
       ref="conversationPanelRef"
       class="conversation-panel flex-shrink flex-grow basis-px flex flex-col overflow-y-auto relative h-full m-0 pb-4"
@@ -498,13 +510,7 @@ export default {
         />
       </template>
     </MessageList>
-    <div
-      class="flex relative flex-col"
-      :class="{
-        'modal-mask': isPopOutReplyBox,
-        'bg-n-surface-1': !isPopOutReplyBox,
-      }"
-    >
+    <div class="flex relative flex-col bg-n-surface-1">
       <div
         v-if="isAnyoneTyping"
         class="absolute flex items-center w-full h-0 -top-7"
@@ -520,42 +526,12 @@ export default {
           />
         </div>
       </div>
-      <ReplyBox
-        :pop-out-reply-box="isPopOutReplyBox"
-        @update:pop-out-reply-box="isPopOutReplyBox = $event"
-      />
+      <ResizableEditorWrapper
+        ref="resizableEditorWrapperRef"
+        :container-height="Math.max(0, containerHeight - topBannerHeight)"
+      >
+        <ReplyBox @toggle-editor-size="toggleReplyEditorSize" />
+      </ResizableEditorWrapper>
     </div>
   </div>
 </template>
-
-<style scoped lang="scss">
-.modal-mask {
-  @apply fixed;
-
-  &::v-deep {
-    .ProseMirror-woot-style {
-      @apply max-h-[25rem];
-    }
-
-    .reply-box {
-      @apply border border-n-weak max-w-[75rem] w-[70%];
-
-      &.is-private {
-        @apply dark:border-n-amber-3/30 border-n-amber-12/5;
-      }
-    }
-
-    .reply-box .reply-box__top {
-      @apply relative min-h-[27.5rem];
-    }
-
-    .reply-box__top .input {
-      @apply min-h-[27.5rem];
-    }
-
-    .emoji-dialog {
-      @apply absolute ltr:left-auto rtl:right-auto bottom-1;
-    }
-  }
-}
-</style>
diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index a5122094e..d18be0caa 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -81,13 +81,7 @@ export default {
     CopilotReplyBottomPanel,
   },
   mixins: [inboxMixin, fileUploadMixin, keyboardEventListenerMixins],
-  props: {
-    popOutReplyBox: {
-      type: Boolean,
-      default: false,
-    },
-  },
-  emits: ['update:popOutReplyBox'],
+  emits: ['toggleEditorSize'],
   setup() {
     const {
       uiSettings,
@@ -797,7 +791,6 @@ export default {
 
         this.clearMessage();
         this.hideEmojiPicker();
-        this.$emit('update:popOutReplyBox', false);
       }
     },
     sendMessageAsMultipleMessages(message, copilotAcceptedMessage = '') {
@@ -1217,8 +1210,9 @@ export default {
         file => !file?.isRecordedAudio
       );
     },
-    togglePopout() {
-      this.$emit('update:popOutReplyBox', !this.popOutReplyBox);
+    toggleEditorSize() {
+      this.$emit('toggleEditorSize');
+      this.$nextTick(() => this.messageEditor?.focusEditorInputField());
     },
     onSubmitCopilotReply() {
       const acceptedMessage = this.copilot.accept();
@@ -1244,9 +1238,8 @@ export default {
       :is-message-length-reaching-threshold="isMessageLengthReachingThreshold"
       :characters-remaining="charactersRemaining"
       :editor-content="message"
-      :popout-reply-box="popOutReplyBox"
       @set-reply-mode="setReplyMode"
-      @toggle-popout="togglePopout"
+      @toggle-editor-size="toggleEditorSize"
       @toggle-copilot="copilot.toggleEditor"
       @execute-copilot-action="executeCopilotAction"
     />
@@ -1275,7 +1268,7 @@ export default {
           v-if="showEmojiPicker"
           v-on-clickaway="hideEmojiPicker"
           :class="{
-            'emoji-dialog--expanded': isOnExpandedLayout || popOutReplyBox,
+            'emoji-dialog--expanded': isOnExpandedLayout,
           }"
           :on-click="addIntoEditor"
         />
@@ -1299,7 +1292,6 @@ export default {
           :show-copilot-editor="copilot.showEditor.value"
           :is-generating-content="copilot.isGenerating.value"
           :generated-content="copilot.generatedContent.value"
-          :is-popout="popOutReplyBox"
           :placeholder="$t('CONVERSATION.FOOTER.COPILOT_MSG_INPUT')"
           @focus="onFocus"
           @blur="onBlur"
diff --git a/app/javascript/dashboard/components/widgets/conversation/ResizableEditorWrapper.vue b/app/javascript/dashboard/components/widgets/conversation/ResizableEditorWrapper.vue
new file mode 100644
index 000000000..4d5c041ac
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/ResizableEditorWrapper.vue
@@ -0,0 +1,154 @@
+<script setup>
+import { ref, computed, onMounted, onBeforeUnmount, useTemplateRef } from 'vue';
+import { useEventListener } from '@vueuse/core';
+import { emitter } from 'shared/helpers/mitt';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+
+const props = defineProps({
+  containerHeight: { type: Number, default: 0 },
+});
+
+const DEFAULT_HEIGHT = 120;
+const MIN_HEIGHT = 80;
+const MIN_MESSAGES_HEIGHT = 200;
+const EXPAND_RATIO = 0.5;
+const RESET_DELAY_MS = 120;
+
+const wrapperRef = useTemplateRef('wrapperRef');
+const surroundingHeight = ref(0);
+const editorHeight = ref(DEFAULT_HEIGHT);
+const isResizing = ref(false);
+const startY = ref(0);
+const startHeight = ref(0);
+let resetTimeoutId = null;
+
+const clamp = (val, min, max) => Math.min(Math.max(val, min), max);
+
+// Measure height of elements surrounding the editor (top panel, email fields, bottom panel)
+const measureSurroundingHeight = () => {
+  if (wrapperRef.value) {
+    surroundingHeight.value = Math.max(
+      0,
+      wrapperRef.value.offsetHeight - editorHeight.value
+    );
+  }
+};
+
+const isContainerReady = computed(() => props.containerHeight > 0);
+
+const sizeBounds = computed(() => {
+  const h = props.containerHeight;
+  const s = surroundingHeight.value;
+  const max = Math.max(MIN_HEIGHT, h - MIN_MESSAGES_HEIGHT - s);
+  const expanded = clamp(Math.floor(h * EXPAND_RATIO - s / 2), MIN_HEIGHT, max);
+  return {
+    min: MIN_HEIGHT,
+    max: isContainerReady.value ? max : DEFAULT_HEIGHT,
+    expanded,
+    default: clamp(DEFAULT_HEIGHT, MIN_HEIGHT, max),
+  };
+});
+
+const clampToBounds = val =>
+  clamp(val, sizeBounds.value.min, sizeBounds.value.max);
+
+const clearDragStyles = () => {
+  Object.assign(document.body.style, { cursor: '', userSelect: '' });
+};
+
+const getClientY = e => (e.touches ? e.touches[0].clientY : e.clientY);
+
+const onResizeStart = event => {
+  editorHeight.value = clampToBounds(editorHeight.value);
+  measureSurroundingHeight();
+  isResizing.value = true;
+  startY.value = getClientY(event);
+  startHeight.value = clampToBounds(editorHeight.value);
+  editorHeight.value = startHeight.value;
+  Object.assign(document.body.style, {
+    cursor: 'row-resize',
+    userSelect: 'none',
+  });
+};
+
+const onResizeMove = event => {
+  if (!isResizing.value) return;
+  if (event.touches) event.preventDefault();
+  editorHeight.value = clampToBounds(
+    startHeight.value + startY.value - getClientY(event)
+  );
+};
+
+const onResizeEnd = () => {
+  if (!isResizing.value) return;
+  isResizing.value = false;
+  clearDragStyles();
+};
+
+const resetEditorHeight = () => {
+  editorHeight.value = sizeBounds.value.default;
+};
+
+const toggleEditorExpand = () => {
+  editorHeight.value = clampToBounds(editorHeight.value);
+  measureSurroundingHeight();
+  const { expanded, max, default: defaultHeight } = sizeBounds.value;
+  const isExpanded = editorHeight.value > defaultHeight;
+  // If expanded is too close to default, use max so the toggle is always noticeable
+  const target = expanded - defaultHeight < 100 ? max : expanded;
+  editorHeight.value = isExpanded ? defaultHeight : target;
+};
+
+const handleMessageSent = () => {
+  clearTimeout(resetTimeoutId);
+  resetTimeoutId = setTimeout(resetEditorHeight, RESET_DELAY_MS);
+};
+
+onMounted(() => {
+  emitter.on(BUS_EVENTS.MESSAGE_SENT, handleMessageSent);
+});
+
+onBeforeUnmount(() => {
+  emitter.off(BUS_EVENTS.MESSAGE_SENT, handleMessageSent);
+  clearTimeout(resetTimeoutId);
+  if (isResizing.value) {
+    isResizing.value = false;
+    clearDragStyles();
+  }
+});
+
+useEventListener(document, 'mousemove', onResizeMove);
+useEventListener(document, 'mouseup', onResizeEnd);
+useEventListener(document, 'touchmove', onResizeMove, { passive: false });
+useEventListener(document, 'touchend', onResizeEnd);
+useEventListener(document, 'touchcancel', onResizeEnd);
+useEventListener(window, 'blur', onResizeEnd);
+
+defineExpose({ toggleEditorExpand, resetEditorHeight });
+</script>
+
+<template>
+  <div
+    ref="wrapperRef"
+    class="relative resizable-editor-wrapper"
+    :style="{
+      '--editor-height': editorHeight + 'px',
+      '--editor-min-allowed': sizeBounds.min + 'px',
+      '--editor-max-allowed': sizeBounds.max + 'px',
+      '--editor-height-transition': isResizing ? 'none' : '180ms ease',
+    }"
+  >
+    <div
+      class="group absolute inset-x-0 -top-4 z-10 flex h-4 cursor-row-resize select-none items-center justify-center bg-gradient-to-b from-transparent from-10% dark:to-n-surface-1/80 to-n-surface-1/90 backdrop-blur-[0.01875rem]"
+      @mousedown="onResizeStart"
+      @touchstart.prevent="onResizeStart"
+      @dblclick="resetEditorHeight"
+    >
+      <div
+        class="w-8 h-0.5 mt-1 rounded-full bg-n-slate-6 group-hover:bg-n-slate-8 transition-all duration-200 motion-safe:group-hover:animate-bounce"
+        :class="{ 'bg-n-slate-8 animate-bounce': isResizing }"
+      />
+    </div>
+    <slot />
+  </div>
+</template>

From 48533e2a5dffe70c8802eeef85d9fff968534dcd Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 16 Apr 2026 13:19:35 +0530
Subject: [PATCH 14/20] fix: strip markdown hard-break backslashes from webhook
 payloads (#13950)

---
 app/models/concerns/push_data_helper.rb       |  2 +-
 app/models/message.rb                         |  7 ++++++
 .../conversations/event_data_presenter.rb     |  9 +++++++
 app/presenters/message_content_presenter.rb   |  2 +-
 .../messages/webhook_content_normalizer.rb    | 10 ++++++++
 .../event_data_presenter_spec.rb              | 25 +++++++++++++++++++
 .../message_content_presenter_spec.rb         | 20 +++++++++++++++
 7 files changed, 73 insertions(+), 2 deletions(-)
 create mode 100644 app/services/messages/webhook_content_normalizer.rb

diff --git a/app/models/concerns/push_data_helper.rb b/app/models/concerns/push_data_helper.rb
index 47a1e4e84..3bd35f1fe 100644
--- a/app/models/concerns/push_data_helper.rb
+++ b/app/models/concerns/push_data_helper.rb
@@ -10,6 +10,6 @@ module PushDataHelper
   end
 
   def webhook_data
-    Conversations::EventDataPresenter.new(self).push_data
+    Conversations::EventDataPresenter.new(self).webhook_data
   end
 end
diff --git a/app/models/message.rb b/app/models/message.rb
index ccbb250c3..f25d2e112 100644
--- a/app/models/message.rb
+++ b/app/models/message.rb
@@ -170,6 +170,13 @@ class Message < ApplicationRecord
     data
   end
 
+  def webhook_push_event_data
+    push_event_data.merge(
+      content: Messages::WebhookContentNormalizer.normalize(content),
+      processed_message_content: Messages::WebhookContentNormalizer.normalize(processed_message_content)
+    )
+  end
+
   def webhook_data
     data = {
       account: account.webhook_data,
diff --git a/app/presenters/conversations/event_data_presenter.rb b/app/presenters/conversations/event_data_presenter.rb
index 0c04455a1..ae0e69608 100644
--- a/app/presenters/conversations/event_data_presenter.rb
+++ b/app/presenters/conversations/event_data_presenter.rb
@@ -21,12 +21,21 @@ class Conversations::EventDataPresenter < SimpleDelegator
     }
   end
 
+  # Like #push_data but with message text normalized for external integrations (webhooks).
+  def webhook_data
+    push_data.merge(messages: webhook_push_messages)
+  end
+
   private
 
   def push_messages
     [messages.where(account_id: account_id).chat.last&.push_event_data].compact
   end
 
+  def webhook_push_messages
+    [messages.where(account_id: account_id).chat.last&.webhook_push_event_data].compact
+  end
+
   def push_meta
     {
       sender: contact.push_event_data,
diff --git a/app/presenters/message_content_presenter.rb b/app/presenters/message_content_presenter.rb
index 3832e6a10..75ed34854 100644
--- a/app/presenters/message_content_presenter.rb
+++ b/app/presenters/message_content_presenter.rb
@@ -8,7 +8,7 @@ class MessageContentPresenter < SimpleDelegator
   end
 
   def webhook_content
-    content_with_survey_link
+    Messages::WebhookContentNormalizer.normalize(content_with_survey_link)
   end
 
   private
diff --git a/app/services/messages/webhook_content_normalizer.rb b/app/services/messages/webhook_content_normalizer.rb
new file mode 100644
index 000000000..b45f83ad0
--- /dev/null
+++ b/app/services/messages/webhook_content_normalizer.rb
@@ -0,0 +1,10 @@
+# Strips CommonMark hard line breaks from stored markdown source (backslash before newline).
+# ProseMirror / the dashboard editor emits this form so soft breaks survive as markdown;
+# webhook consumers expect plain newlines without a visible backslash (e.g. WhatsApp gateways).
+class Messages::WebhookContentNormalizer
+  def self.normalize(text)
+    return text if text.blank?
+
+    text.gsub(/\\\r?\n/, "\n")
+  end
+end
diff --git a/spec/presenters/conversations/event_data_presenter_spec.rb b/spec/presenters/conversations/event_data_presenter_spec.rb
index bf0eaf6f6..76fd8f8a8 100644
--- a/spec/presenters/conversations/event_data_presenter_spec.rb
+++ b/spec/presenters/conversations/event_data_presenter_spec.rb
@@ -44,4 +44,29 @@ RSpec.describe Conversations::EventDataPresenter do
       expect(presenter.push_data.except(:applied_sla, :sla_events)).to include(expected_data)
     end
   end
+
+  describe '#webhook_data' do
+    it 'normalizes hard-break backslashes in message content' do
+      message = create(:message, conversation: conversation, account: conversation.account,
+                                 message_type: :outgoing, content: "Hello\\\nWorld")
+      data = presenter.webhook_data
+      webhook_message = data[:messages].first
+
+      expect(webhook_message).to be_present
+      expect(webhook_message[:content]).to eq("Hello\nWorld")
+      expect(webhook_message[:id]).to eq(message.id)
+    end
+
+    it 'preserves normal newlines in message content' do
+      create(:message, conversation: conversation, account: conversation.account,
+                       message_type: :outgoing, content: "Line one\n\nLine two")
+      webhook_message = presenter.webhook_data[:messages].first
+
+      expect(webhook_message[:content]).to eq("Line one\n\nLine two")
+    end
+
+    it 'returns empty messages when conversation has no chat messages' do
+      expect(presenter.webhook_data[:messages]).to eq([])
+    end
+  end
 end
diff --git a/spec/presenters/message_content_presenter_spec.rb b/spec/presenters/message_content_presenter_spec.rb
index d12e0d4d0..8b999ec80 100644
--- a/spec/presenters/message_content_presenter_spec.rb
+++ b/spec/presenters/message_content_presenter_spec.rb
@@ -63,6 +63,26 @@ RSpec.describe MessageContentPresenter do
       it 'returns raw content without markdown rendering' do
         expect(presenter.webhook_content).to eq('Regular **bold** message')
       end
+
+      it 'strips CommonMark hard-break backslashes before newlines' do
+        message.update!(content: "First\\\nSecond\\\nThird\\\nFourth")
+        expect(presenter.webhook_content).to eq("First\nSecond\nThird\nFourth")
+      end
+
+      it 'preserves backslashes that are not followed by a newline' do
+        message.update!(content: "path\\to\\file\\\nNext line")
+        expect(presenter.webhook_content).to eq("path\\to\\file\nNext line")
+      end
+
+      it 'handles carriage return and newline pairs' do
+        message.update!(content: "Line one\\\r\nLine two\\\r\nLine three")
+        expect(presenter.webhook_content).to eq("Line one\nLine two\nLine three")
+      end
+
+      it 'preserves normal newlines and only strips hard-break newlines' do
+        message.update!(content: "line one\\\nline two\n\nline three")
+        expect(presenter.webhook_content).to eq("line one\nline two\n\nline three")
+      end
     end
 
     context 'when message is input_csat and inbox is not web widget' do

From 72b8a31f2db1812a19c308fb9361168f4d044a71 Mon Sep 17 00:00:00 2001
From: Vishnu Narayanan <iamwishnu@gmail.com>
Date: Thu, 16 Apr 2026 13:22:31 +0530
Subject: [PATCH 15/20] fix: handle users being stuck on is_creating billing
 flow (#12750)

Fixes https://linear.app/chatwoot/issue/CW-5880/handle-customers-being-stuck-on-biling-page
---
 .../enterprise/create_stripe_customer_job.rb    | 17 +++++++++++++++++
 1 file changed, 17 insertions(+)

diff --git a/enterprise/app/jobs/enterprise/create_stripe_customer_job.rb b/enterprise/app/jobs/enterprise/create_stripe_customer_job.rb
index 6b90cbec5..18223ae4b 100644
--- a/enterprise/app/jobs/enterprise/create_stripe_customer_job.rb
+++ b/enterprise/app/jobs/enterprise/create_stripe_customer_job.rb
@@ -3,5 +3,22 @@ class Enterprise::CreateStripeCustomerJob < ApplicationJob
 
   def perform(account)
     Enterprise::Billing::CreateStripeCustomerService.new(account: account).perform
+  ensure
+    # Always clear the is_creating_customer flag, even if the job fails
+    # This prevents users from getting stuck on the billing page
+    clear_creating_flag(account)
+  end
+
+  private
+
+  def clear_creating_flag(account)
+    # Atomic JSONB key removal — avoids clobbering concurrent writes to custom_attributes
+    # rubocop:disable Rails/SkipsModelValidations
+    Account.where(id: account.id).update_all(
+      "custom_attributes = custom_attributes - 'is_creating_customer'"
+    )
+    # rubocop:enable Rails/SkipsModelValidations
+  rescue StandardError => e
+    Rails.logger.error("Failed to clear is_creating_customer flag for account=#{account.id}: #{e.full_message}")
   end
 end

From aee979ee0b894b670f56d9ffce0b4fb5202acce1 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Thu, 16 Apr 2026 15:57:41 +0530
Subject: [PATCH 16/20] fix: add explicit remove assignment actions to macros
 and automations (#12172)

This updates macros and automations so agents can explicitly remove
assigned agents or teams, while keeping the existing `Assign -> None`
flow working for backward compatibility.

Fixes: #7551
Closes: #7551

## Why
The original macro change exposed unassignment only through `Assign ->
None`, which made macros behave differently from automations and left
the explicit remove actions inconsistent across the product. This keeps
the lower-risk compatibility path and adds the explicit remove actions
requested in review.

## What this change does
- Adds `Remove Assigned Agent` and `Remove Assigned Team` as explicit
actions in macros.
- Adds the same explicit remove actions in automations.
- Keeps `Assign Agent -> None` and `Assign Team -> None` working for
existing behavior and stored payloads.
- Preserves backward compatibility for existing macro and automation
execution payloads.
- Downmerges the latest `develop` and resolves the conflicts while
keeping both the new remove actions and current `develop` behavior.

## Validation
- Verified both remove actions are available and selectable in the macro
editor.
- Verified both remove actions are available and selectable in the
automation builder.
- Applied a disposable macro with `Remove Assigned Agent` and `Remove
Assigned Team` on a real conversation and confirmed both fields were
cleared.
- Applied a disposable macro with `Assign Agent -> None` and `Assign
Team -> None` on a real conversation and confirmed both fields were
still cleared.
---
 .../composables/spec/useMacros.spec.js        | 29 +++++++----
 .../dashboard/composables/useMacros.js        | 12 ++++-
 .../helper/specs/macrosHelper.spec.js         |  8 +++
 .../dashboard/helper/validations.js           |  1 +
 .../dashboard/i18n/locale/en/automation.json  |  2 +
 .../dashboard/i18n/locale/en/macros.json      |  1 +
 .../conversation/Macros/MacroPreview.vue      |  1 +
 .../settings/automation/constants.js          | 50 +++++++++++++++++++
 .../dashboard/settings/macros/constants.js    |  5 ++
 .../dashboard/settings/macros/macroHelper.js  |  3 ++
 app/models/automation_rule.rb                 |  7 +--
 app/models/macro.rb                           |  6 +--
 app/services/action_service.rb                |  7 ++-
 .../automation_rules_controller_spec.rb       |  6 +++
 .../api/v1/accounts/macros_controller_spec.rb | 19 +++++++
 spec/models/automation_rule_spec.rb           |  6 +++
 spec/services/action_service_spec.rb          | 11 ++++
 .../automation_rules/action_service_spec.rb   | 23 +++++++++
 .../services/macros/execution_service_spec.rb | 20 ++++++++
 19 files changed, 198 insertions(+), 19 deletions(-)

diff --git a/app/javascript/dashboard/composables/spec/useMacros.spec.js b/app/javascript/dashboard/composables/spec/useMacros.spec.js
index e7f6aa495..58ea78c15 100644
--- a/app/javascript/dashboard/composables/spec/useMacros.spec.js
+++ b/app/javascript/dashboard/composables/spec/useMacros.spec.js
@@ -119,24 +119,30 @@ describe('useMacros', () => {
     const { getMacroDropdownValues } = useMacros();
     expect(getMacroDropdownValues('add_label')).toHaveLength(mockLabels.length);
     expect(getMacroDropdownValues('assign_team')).toHaveLength(
-      mockTeams.length
-    );
+      mockTeams.length + 1
+    ); // +1 for "None"
     expect(getMacroDropdownValues('assign_agent')).toHaveLength(
-      mockAgents.length + 1
-    ); // +1 for "Self"
+      mockAgents.length + 2
+    ); // +2 for "None" and "Self"
   });
 
-  it('returns teams for assign_team and send_email_to_team types', () => {
+  it('returns teams with "None" option for assign_team and teams only for send_email_to_team', () => {
     const { getMacroDropdownValues } = useMacros();
-    expect(getMacroDropdownValues('assign_team')).toEqual(mockTeams);
+    const assignTeamResult = getMacroDropdownValues('assign_team');
+    expect(assignTeamResult[0]).toEqual({
+      id: 'nil',
+      name: 'AUTOMATION.NONE_OPTION',
+    });
+    expect(assignTeamResult.slice(1)).toEqual(mockTeams);
     expect(getMacroDropdownValues('send_email_to_team')).toEqual(mockTeams);
   });
 
-  it('returns agents with "Self" option for assign_agent type', () => {
+  it('returns agents with "None" and "Self" options for assign_agent type', () => {
     const { getMacroDropdownValues } = useMacros();
     const result = getMacroDropdownValues('assign_agent');
-    expect(result[0]).toEqual({ id: 'self', name: 'Self' });
-    expect(result.slice(1)).toEqual(mockAgents);
+    expect(result[0]).toEqual({ id: 'nil', name: 'AUTOMATION.NONE_OPTION' });
+    expect(result[1]).toEqual({ id: 'self', name: 'Self' });
+    expect(result.slice(2)).toEqual(mockAgents);
   });
 
   it('returns formatted labels for add_label and remove_label types', () => {
@@ -172,8 +178,11 @@ describe('useMacros', () => {
 
     const { getMacroDropdownValues } = useMacros();
     expect(getMacroDropdownValues('add_label')).toEqual([]);
-    expect(getMacroDropdownValues('assign_team')).toEqual([]);
+    expect(getMacroDropdownValues('assign_team')).toEqual([
+      { id: 'nil', name: 'AUTOMATION.NONE_OPTION' },
+    ]);
     expect(getMacroDropdownValues('assign_agent')).toEqual([
+      { id: 'nil', name: 'AUTOMATION.NONE_OPTION' },
       { id: 'self', name: 'Self' },
     ]);
   });
diff --git a/app/javascript/dashboard/composables/useMacros.js b/app/javascript/dashboard/composables/useMacros.js
index 437690eff..52aacd73f 100644
--- a/app/javascript/dashboard/composables/useMacros.js
+++ b/app/javascript/dashboard/composables/useMacros.js
@@ -15,6 +15,11 @@ export const useMacros = () => {
   const teams = computed(() => getters['teams/getTeams'].value);
   const agents = computed(() => getters['agents/getVerifiedAgents'].value);
 
+  const withNoneOption = options => [
+    { id: 'nil', name: t('AUTOMATION.NONE_OPTION') },
+    ...(options || []),
+  ];
+
   /**
    * Get dropdown values based on the specified type
    * @param {string} type - The type of dropdown values to retrieve
@@ -23,10 +28,15 @@ export const useMacros = () => {
   const getMacroDropdownValues = type => {
     switch (type) {
       case 'assign_team':
+        return withNoneOption(teams.value);
       case 'send_email_to_team':
         return teams.value;
       case 'assign_agent':
-        return [{ id: 'self', name: 'Self' }, ...agents.value];
+        return [
+          ...withNoneOption(),
+          { id: 'self', name: 'Self' },
+          ...agents.value,
+        ];
       case 'add_label':
       case 'remove_label':
         return labels.value.map(i => ({
diff --git a/app/javascript/dashboard/helper/specs/macrosHelper.spec.js b/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
index d4c8dc5fb..fb5b62b38 100644
--- a/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
+++ b/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
@@ -45,6 +45,10 @@ describe('#resolveTeamIds', () => {
     const resolvedTeams = '⚙️ sales team, 🤷‍♂️ fayaz';
     expect(resolveTeamIds(teams, [1, 2])).toEqual(resolvedTeams);
   });
+
+  it('resolves nil as None', () => {
+    expect(resolveTeamIds(teams, ['nil'])).toEqual('None');
+  });
 });
 
 describe('#resolveLabels', () => {
@@ -59,6 +63,10 @@ describe('#resolveAgents', () => {
     const resolvedAgents = 'John Doe';
     expect(resolveAgents(agents, [1])).toEqual(resolvedAgents);
   });
+
+  it('resolves nil and self values', () => {
+    expect(resolveAgents(agents, ['nil', 'self'])).toEqual('None, Self');
+  });
 });
 
 describe('#getFileName', () => {
diff --git a/app/javascript/dashboard/helper/validations.js b/app/javascript/dashboard/helper/validations.js
index e425047a2..eaea81eb7 100644
--- a/app/javascript/dashboard/helper/validations.js
+++ b/app/javascript/dashboard/helper/validations.js
@@ -125,6 +125,7 @@ const validateSingleAction = action => {
     'mute_conversation',
     'snooze_conversation',
     'resolve_conversation',
+    'remove_assigned_agent',
     'remove_assigned_team',
     'open_conversation',
     'pending_conversation',
diff --git a/app/javascript/dashboard/i18n/locale/en/automation.json b/app/javascript/dashboard/i18n/locale/en/automation.json
index d338fa9a2..46f4a520e 100644
--- a/app/javascript/dashboard/i18n/locale/en/automation.json
+++ b/app/javascript/dashboard/i18n/locale/en/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
diff --git a/app/javascript/dashboard/i18n/locale/en/macros.json b/app/javascript/dashboard/i18n/locale/en/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/en/macros.json
+++ b/app/javascript/dashboard/i18n/locale/en/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue b/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
index d5a2ae0b8..9e57c34c5 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
@@ -25,6 +25,7 @@ const getActionValue = (key, params) => {
     add_label: resolveLabels(labels.value, params),
     remove_label: resolveLabels(labels.value, params),
     assign_agent: resolveAgents(agents.value, params),
+    remove_assigned_agent: null,
     mute_conversation: null,
     snooze_conversation: null,
     resolve_conversation: null,
diff --git a/app/javascript/dashboard/routes/dashboard/settings/automation/constants.js b/app/javascript/dashboard/routes/dashboard/settings/automation/constants.js
index 24947c63b..c7f4529b8 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/automation/constants.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/automation/constants.js
@@ -90,6 +90,14 @@ export const AUTOMATIONS = {
         key: 'assign_team',
         name: 'ASSIGN_TEAM',
       },
+      {
+        key: 'remove_assigned_agent',
+        name: 'REMOVE_ASSIGNED_AGENT',
+      },
+      {
+        key: 'remove_assigned_team',
+        name: 'REMOVE_ASSIGNED_TEAM',
+      },
       {
         key: 'add_label',
         name: 'ADD_LABEL',
@@ -218,6 +226,14 @@ export const AUTOMATIONS = {
         key: 'assign_team',
         name: 'ASSIGN_TEAM',
       },
+      {
+        key: 'remove_assigned_agent',
+        name: 'REMOVE_ASSIGNED_AGENT',
+      },
+      {
+        key: 'remove_assigned_team',
+        name: 'REMOVE_ASSIGNED_TEAM',
+      },
       {
         key: 'assign_agent',
         name: 'ASSIGN_AGENT',
@@ -350,6 +366,14 @@ export const AUTOMATIONS = {
         key: 'assign_team',
         name: 'ASSIGN_TEAM',
       },
+      {
+        key: 'remove_assigned_agent',
+        name: 'REMOVE_ASSIGNED_AGENT',
+      },
+      {
+        key: 'remove_assigned_team',
+        name: 'REMOVE_ASSIGNED_TEAM',
+      },
       {
         key: 'assign_agent',
         name: 'ASSIGN_AGENT',
@@ -476,6 +500,14 @@ export const AUTOMATIONS = {
         key: 'assign_team',
         name: 'ASSIGN_TEAM',
       },
+      {
+        key: 'remove_assigned_agent',
+        name: 'REMOVE_ASSIGNED_AGENT',
+      },
+      {
+        key: 'remove_assigned_team',
+        name: 'REMOVE_ASSIGNED_TEAM',
+      },
       {
         key: 'assign_agent',
         name: 'ASSIGN_AGENT',
@@ -592,6 +624,14 @@ export const AUTOMATIONS = {
         key: 'assign_team',
         name: 'ASSIGN_TEAM',
       },
+      {
+        key: 'remove_assigned_agent',
+        name: 'REMOVE_ASSIGNED_AGENT',
+      },
+      {
+        key: 'remove_assigned_team',
+        name: 'REMOVE_ASSIGNED_TEAM',
+      },
       {
         key: 'send_email_to_team',
         name: 'SEND_EMAIL_TO_TEAM',
@@ -650,6 +690,16 @@ export const AUTOMATION_ACTION_TYPES = [
     label: 'ASSIGN_TEAM',
     inputType: 'search_select',
   },
+  {
+    key: 'remove_assigned_agent',
+    label: 'REMOVE_ASSIGNED_AGENT',
+    inputType: null,
+  },
+  {
+    key: 'remove_assigned_team',
+    label: 'REMOVE_ASSIGNED_TEAM',
+    inputType: null,
+  },
   {
     key: 'add_label',
     label: 'ADD_LABEL',
diff --git a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
index e8ee4fdef..8a0088d06 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
@@ -19,6 +19,11 @@ export const MACRO_ACTION_TYPES = [
     label: 'REMOVE_LABEL',
     inputType: 'multi_select',
   },
+  {
+    key: 'remove_assigned_agent',
+    label: 'REMOVE_ASSIGNED_AGENT',
+    inputType: null,
+  },
   {
     key: 'remove_assigned_team',
     label: 'REMOVE_ASSIGNED_TEAM',
diff --git a/app/javascript/dashboard/routes/dashboard/settings/macros/macroHelper.js b/app/javascript/dashboard/routes/dashboard/settings/macros/macroHelper.js
index 3fc204ac0..c498ac4e3 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/macros/macroHelper.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/macros/macroHelper.js
@@ -17,6 +17,7 @@ export const resolveActionName = key => {
 export const resolveTeamIds = (teams, ids) => {
   return ids
     .map(id => {
+      if (id === 'nil') return 'None';
       const team = teams.find(i => i.id === id);
       return team ? team.name : '';
     })
@@ -35,6 +36,8 @@ export const resolveLabels = (labels, ids) => {
 export const resolveAgents = (agents, ids) => {
   return ids
     .map(id => {
+      if (id === 'nil') return 'None';
+      if (id === 'self') return 'Self';
       const agent = agents.find(i => i.id === id);
       return agent ? agent.name : '';
     })
diff --git a/app/models/automation_rule.rb b/app/models/automation_rule.rb
index 3ab23530d..ceac24dfb 100644
--- a/app/models/automation_rule.rb
+++ b/app/models/automation_rule.rb
@@ -40,9 +40,10 @@ class AutomationRule < ApplicationRecord
   end
 
   def actions_attributes
-    %w[send_message add_label remove_label send_email_to_team assign_team assign_agent send_webhook_event mute_conversation
-       send_attachment change_status resolve_conversation open_conversation pending_conversation snooze_conversation change_priority
-       send_email_transcript add_private_note].freeze
+    %w[send_message add_label remove_label send_email_to_team assign_team assign_agent remove_assigned_agent
+       remove_assigned_team send_webhook_event mute_conversation send_attachment change_status resolve_conversation
+       open_conversation pending_conversation snooze_conversation change_priority send_email_transcript
+       add_private_note].freeze
   end
 
   def file_base_data
diff --git a/app/models/macro.rb b/app/models/macro.rb
index 1fe8192dc..fc25beeac 100644
--- a/app/models/macro.rb
+++ b/app/models/macro.rb
@@ -30,9 +30,9 @@ class Macro < ApplicationRecord
 
   validate :json_actions_format
 
-  ACTIONS_ATTRS = %w[send_message add_label assign_team assign_agent mute_conversation change_status remove_label remove_assigned_team
-                     resolve_conversation snooze_conversation change_priority send_email_transcript send_attachment
-                     add_private_note send_webhook_event].freeze
+  ACTIONS_ATTRS = %w[send_message add_label assign_team assign_agent mute_conversation change_status remove_label remove_assigned_agent
+                     remove_assigned_team resolve_conversation snooze_conversation change_priority send_email_transcript
+                     send_attachment add_private_note send_webhook_event].freeze
 
   def set_visibility(user, params)
     self.visibility = params[:visibility]
diff --git a/app/services/action_service.rb b/app/services/action_service.rb
index 86e2810cf..fa0d1a7fc 100644
--- a/app/services/action_service.rb
+++ b/app/services/action_service.rb
@@ -60,8 +60,7 @@ class ActionService
   end
 
   def assign_team(team_ids = [])
-    # FIXME: The explicit checks for zero or nil (string) is bad. Move
-    # this to a separate unassign action.
+    # Keep nil/0 handling for existing automation and macro payloads.
     should_unassign = team_ids.blank? || %w[nil 0].include?(team_ids[0].to_s)
     return @conversation.update!(team_id: nil) if should_unassign
 
@@ -72,6 +71,10 @@ class ActionService
     @conversation.update!(team_id: team_ids[0])
   end
 
+  def remove_assigned_agent(_params)
+    @conversation.update!(assignee_id: nil)
+  end
+
   def remove_assigned_team(_params)
     @conversation.update!(team_id: nil)
   end
diff --git a/spec/controllers/api/v1/accounts/automation_rules_controller_spec.rb b/spec/controllers/api/v1/accounts/automation_rules_controller_spec.rb
index ff882da4f..5b7c0112d 100644
--- a/spec/controllers/api/v1/accounts/automation_rules_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/automation_rules_controller_spec.rb
@@ -68,6 +68,12 @@ RSpec.describe 'Api::V1::Accounts::AutomationRulesController', type: :request do
               'action_name': :assign_team,
               'action_params': [1]
             },
+            {
+              'action_name': :remove_assigned_agent
+            },
+            {
+              'action_name': :remove_assigned_team
+            },
             {
               'action_name': :add_label,
               'action_params': %w[support priority_customer]
diff --git a/spec/controllers/api/v1/accounts/macros_controller_spec.rb b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
index 87d301d88..1af908e11 100644
--- a/spec/controllers/api/v1/accounts/macros_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
@@ -78,6 +78,9 @@ RSpec.describe 'Api::V1::Accounts::MacrosController', type: :request do
               'action_name': :add_label,
               'action_params': %w[support priority_customer]
             },
+            {
+              'action_name': :remove_assigned_agent
+            },
             {
               'action_name': :remove_assigned_team
             },
@@ -484,6 +487,22 @@ RSpec.describe 'Api::V1::Accounts::MacrosController', type: :request do
 
           expect(conversation.reload.team_id).to be_nil
         end
+
+        it 'Unassign the agent' do
+          macro.update!(actions: [
+                          { 'action_name' => 'remove_assigned_agent' }
+                        ])
+          conversation.update!(assignee: user_1)
+          expect(conversation.reload.assignee).to be_present
+
+          perform_enqueued_jobs do
+            post "/api/v1/accounts/#{account.id}/macros/#{macro.id}/execute",
+                 params: { conversation_ids: [conversation.display_id] },
+                 headers: administrator.create_new_auth_token
+          end
+
+          expect(conversation.reload.assignee).to be_nil
+        end
       end
     end
   end
diff --git a/spec/models/automation_rule_spec.rb b/spec/models/automation_rule_spec.rb
index cd6297713..7ae73496c 100644
--- a/spec/models/automation_rule_spec.rb
+++ b/spec/models/automation_rule_spec.rb
@@ -37,6 +37,12 @@ RSpec.describe AutomationRule do
             action_name: :assign_team,
             action_params: [1]
           },
+          {
+            action_name: :remove_assigned_agent
+          },
+          {
+            action_name: :remove_assigned_team
+          },
           {
             action_name: :add_label,
             action_params: %w[support priority_customer]
diff --git a/spec/services/action_service_spec.rb b/spec/services/action_service_spec.rb
index f4c20b191..6742b85fb 100644
--- a/spec/services/action_service_spec.rb
+++ b/spec/services/action_service_spec.rb
@@ -112,4 +112,15 @@ describe ActionService do
       end
     end
   end
+
+  describe '#remove_assigned_agent' do
+    let(:conversation) { create(:conversation, :with_assignee, account: account) }
+    let(:action_service) { described_class.new(conversation) }
+
+    it 'unassigns the conversation' do
+      expect(conversation.reload.assignee).to be_present
+      action_service.remove_assigned_agent(nil)
+      expect(conversation.reload.assignee).to be_nil
+    end
+  end
 end
diff --git a/spec/services/automation_rules/action_service_spec.rb b/spec/services/automation_rules/action_service_spec.rb
index b4eaa5dd0..0667726ff 100644
--- a/spec/services/automation_rules/action_service_spec.rb
+++ b/spec/services/automation_rules/action_service_spec.rb
@@ -88,8 +88,31 @@ RSpec.describe AutomationRules::ActionService do
       end
     end
 
+    describe '#perform with remove assignment actions' do
+      let!(:team) { create(:team, account: account) }
+
+      before do
+        conversation.update!(assignee: agent, team: team)
+        rule.actions = [
+          { action_name: 'remove_assigned_agent', action_params: [] },
+          { action_name: 'remove_assigned_team', action_params: [] }
+        ]
+        rule.save!
+      end
+
+      it 'removes assignee and team from the conversation' do
+        described_class.new(rule, account, conversation).perform
+
+        expect(conversation.reload.assignee).to be_nil
+        expect(conversation.team).to be_nil
+      end
+    end
+
     describe '#perform with send_email_transcript action' do
       before do
+        allow(account).to receive(:email_transcript_enabled?).and_return(true)
+        allow(account).to receive(:within_email_rate_limit?).and_return(true)
+        allow(account).to receive(:increment_email_sent_count).and_return(true)
         rule.actions << { action_name: 'send_email_transcript', action_params: ['contact@example.com, agent@example.com,agent1@example.com'] }
         rule.save
       end
diff --git a/spec/services/macros/execution_service_spec.rb b/spec/services/macros/execution_service_spec.rb
index b5bf13044..d44f7793a 100644
--- a/spec/services/macros/execution_service_spec.rb
+++ b/spec/services/macros/execution_service_spec.rb
@@ -49,6 +49,18 @@ RSpec.describe Macros::ExecutionService, type: :service do
     end
   end
 
+  describe '#assign_team' do
+    let(:team) { create(:team, account: account, allow_auto_assign: false) }
+
+    context 'when team_id is nil' do
+      it 'unassigns the team from the conversation' do
+        conversation.update!(team_id: team.id)
+        service.send(:assign_team, ['nil'])
+        expect(conversation.reload.team).to be_nil
+      end
+    end
+  end
+
   describe '#assign_agent' do
     context 'when agent_ids contains self' do
       it 'updates the conversation assignee to the current user' do
@@ -69,6 +81,14 @@ RSpec.describe Macros::ExecutionService, type: :service do
         expect(conversation.reload.assignee).to eq(other_user)
       end
     end
+
+    context 'when agent_ids contains nil' do
+      it 'unassigns the conversation' do
+        conversation.update!(assignee: user)
+        service.send(:assign_agent, ['nil'])
+        expect(conversation.reload.assignee).to be_nil
+      end
+    end
   end
 
   describe '#add_private_note' do

From aa2e8f99e49ed2f5effd3d72d5c1e9fa0ff1ad0b Mon Sep 17 00:00:00 2001
From: Gatesby2026 <jiakui191@gmail.com>
Date: Thu, 16 Apr 2026 19:04:20 +0800
Subject: [PATCH 17/20] fix(i18n): correct zh/zh_CN conversation assignment
 message translations (#14033)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

## Summary

The `assignee_name` and `user_name` variables are swapped in the Chinese
(zh/zh_CN) locale files for conversation assignment activity messages,
causing the rendered text to show the wrong person as the assignee.

### Before (incorrect)

| Template | English (correct) | Chinese (incorrect) |
|---|---|---|
| `assignee.assigned` | Assigned to **AgentA** by **Admin** | 由
**AgentA** 分配给 **Admin** |
| `team.assigned` | Assigned to **TeamX** by **Admin** | 由 **TeamX** 分配给
**Admin** |
| `team.assigned_with_assignee` | Assigned to **AgentA** via **TeamX**
by **Admin** | 由 **AgentA** 分配给 **TeamX** 团队的 **Admin** |

The Chinese text reads as if the conversation was assigned **to Admin**
(the API caller), when it was actually assigned **to AgentA**.

### After (correct)

| Template | Chinese (fixed) |
|---|---|
| `assignee.assigned` | 由 **Admin** 分配给 **AgentA** |
| `team.assigned` | 由 **Admin** 分配给 **TeamX** |
| `team.assigned_with_assignee` | 由 **Admin** 通过 **TeamX** 团队分配给
**AgentA** |

Now correctly matches the English template semantics.

## Files Changed

- `config/locales/zh_CN.yml` — 3 lines
- `config/locales/zh.yml` — 3 lines

## How to Verify

1. Set locale to `zh_CN`
2. Have an admin assign a conversation to an agent
3. Check the activity message in the conversation — the assignee name
should appear after "分配给", not before it

Co-authored-by: Sojan Jose <sojan@pepalo.com>
---
 config/locales/zh.yml    | 6 +++---
 config/locales/zh_CN.yml | 6 +++---
 2 files changed, 6 insertions(+), 6 deletions(-)

diff --git a/config/locales/zh.yml b/config/locales/zh.yml
index 5253f6769..9552f7133 100644
--- a/config/locales/zh.yml
+++ b/config/locales/zh.yml
@@ -244,11 +244,11 @@ zh:
         removed: '%{user_name} 取消了优先级'
       assignee:
         self_assigned: '%{user_name} 自行分配这次会话'
-        assigned: '由 %{assignee_name} 分配给 %{user_name}'
+        assigned: '由 %{user_name} 分配给 %{assignee_name}'
         removed: '对话未被 %{user_name} 分配'
       team:
-        assigned: '由 %{team_name} 分配给 %{user_name}'
-        assigned_with_assignee: '由 %{assignee_name} 分配给 %{team_name} 团队的 %{user_name}'
+        assigned: '由 %{user_name} 分配给 %{team_name}'
+        assigned_with_assignee: '由 %{user_name} 通过 %{team_name} 团队分配给 %{assignee_name}'
         removed: '由 %{user_name} 从 %{team_name} 中取消分配'
       labels:
         added: '%{user_name} 添加 %{labels}'
diff --git a/config/locales/zh_CN.yml b/config/locales/zh_CN.yml
index 00e5a409f..650c192d1 100644
--- a/config/locales/zh_CN.yml
+++ b/config/locales/zh_CN.yml
@@ -247,11 +247,11 @@ zh_CN:
         removed: '%{user_name} 取消了优先级'
       assignee:
         self_assigned: '%{user_name} 自行分配这次会话'
-        assigned: '由 %{assignee_name} 分配给 %{user_name}'
+        assigned: '由 %{user_name} 分配给 %{assignee_name}'
         removed: '对话未被 %{user_name} 分配'
       team:
-        assigned: '由 %{team_name} 分配给 %{user_name}'
-        assigned_with_assignee: '由 %{assignee_name} 分配给 %{team_name} 团队的 %{user_name}'
+        assigned: '由 %{user_name} 分配给 %{team_name}'
+        assigned_with_assignee: '由 %{user_name} 通过 %{team_name} 团队分配给 %{assignee_name}'
         removed: '由 %{user_name} 从 %{team_name} 中取消分配'
       labels:
         added: '%{user_name} 添加 %{labels}'

From 03c10ba147535bd33cc08f1f5597ddcbc2cbbdf2 Mon Sep 17 00:00:00 2001
From: Captain <92152627+chatwoot-bot@users.noreply.github.com>
Date: Thu, 16 Apr 2026 18:12:33 +0530
Subject: [PATCH 18/20] chore: Update translations (#14080)

Co-authored-by: Sojan Jose <sojan@pepalo.com>
---
 .../dashboard/i18n/locale/am/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/am/automation.json   |  3 +++
 .../dashboard/i18n/locale/am/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/am/contact.json      |  1 +
 .../dashboard/i18n/locale/am/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/am/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/am/macros.json       |  1 +
 .../dashboard/i18n/locale/am/settings.json     |  3 ++-
 .../dashboard/i18n/locale/am/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ar/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ar/automation.json   |  3 +++
 .../dashboard/i18n/locale/ar/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ar/contact.json      |  1 +
 .../dashboard/i18n/locale/ar/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ar/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ar/macros.json       |  1 +
 .../dashboard/i18n/locale/ar/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ar/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/az/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/az/automation.json   |  3 +++
 .../dashboard/i18n/locale/az/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/az/contact.json      |  1 +
 .../dashboard/i18n/locale/az/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/az/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/az/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/az/macros.json       |  1 +
 .../dashboard/i18n/locale/az/settings.json     |  3 ++-
 .../dashboard/i18n/locale/az/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/bg/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/bg/automation.json   |  3 +++
 .../dashboard/i18n/locale/bg/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/bg/contact.json      |  1 +
 .../dashboard/i18n/locale/bg/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/bg/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/bg/macros.json       |  1 +
 .../dashboard/i18n/locale/bg/settings.json     |  3 ++-
 .../dashboard/i18n/locale/bg/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/bn/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/bn/automation.json   |  3 +++
 .../dashboard/i18n/locale/bn/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/bn/contact.json      |  1 +
 .../dashboard/i18n/locale/bn/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/bn/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/bn/macros.json       |  1 +
 .../dashboard/i18n/locale/bn/settings.json     |  3 ++-
 .../dashboard/i18n/locale/bn/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ca/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ca/automation.json   |  3 +++
 .../dashboard/i18n/locale/ca/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ca/contact.json      |  1 +
 .../dashboard/i18n/locale/ca/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ca/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ca/macros.json       |  1 +
 .../dashboard/i18n/locale/ca/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ca/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/cs/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/cs/automation.json   |  3 +++
 .../dashboard/i18n/locale/cs/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/cs/contact.json      |  1 +
 .../dashboard/i18n/locale/cs/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/cs/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/cs/macros.json       |  1 +
 .../dashboard/i18n/locale/cs/settings.json     |  3 ++-
 .../dashboard/i18n/locale/cs/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/da/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/da/automation.json   |  3 +++
 .../dashboard/i18n/locale/da/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/da/contact.json      |  1 +
 .../dashboard/i18n/locale/da/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/da/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/da/macros.json       |  1 +
 .../dashboard/i18n/locale/da/settings.json     |  3 ++-
 .../dashboard/i18n/locale/da/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/de/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/de/automation.json   |  3 +++
 .../dashboard/i18n/locale/de/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/de/contact.json      |  1 +
 .../dashboard/i18n/locale/de/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/de/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/de/macros.json       |  1 +
 .../dashboard/i18n/locale/de/settings.json     |  3 ++-
 .../dashboard/i18n/locale/de/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/el/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/el/automation.json   |  3 +++
 .../dashboard/i18n/locale/el/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/el/contact.json      |  1 +
 .../dashboard/i18n/locale/el/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/el/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/el/macros.json       |  1 +
 .../dashboard/i18n/locale/el/settings.json     |  3 ++-
 .../dashboard/i18n/locale/el/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/es/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/es/automation.json   |  3 +++
 .../dashboard/i18n/locale/es/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/es/contact.json      |  1 +
 .../dashboard/i18n/locale/es/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/es/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/es/macros.json       |  1 +
 .../dashboard/i18n/locale/es/settings.json     |  3 ++-
 .../dashboard/i18n/locale/es/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/et/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/et/automation.json   |  3 +++
 .../dashboard/i18n/locale/et/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/et/contact.json      |  1 +
 .../dashboard/i18n/locale/et/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/et/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/et/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/et/macros.json       |  1 +
 .../dashboard/i18n/locale/et/settings.json     |  3 ++-
 .../dashboard/i18n/locale/et/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/fa/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/fa/automation.json   |  3 +++
 .../dashboard/i18n/locale/fa/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/fa/contact.json      |  1 +
 .../dashboard/i18n/locale/fa/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/fa/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/fa/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/fa/macros.json       |  1 +
 .../dashboard/i18n/locale/fa/settings.json     |  3 ++-
 .../dashboard/i18n/locale/fa/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/fi/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/fi/automation.json   |  3 +++
 .../dashboard/i18n/locale/fi/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/fi/contact.json      |  1 +
 .../dashboard/i18n/locale/fi/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/fi/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/fi/macros.json       |  1 +
 .../dashboard/i18n/locale/fi/settings.json     |  3 ++-
 .../dashboard/i18n/locale/fi/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/fr/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/fr/automation.json   |  3 +++
 .../dashboard/i18n/locale/fr/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/fr/contact.json      |  1 +
 .../dashboard/i18n/locale/fr/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/fr/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/fr/macros.json       |  1 +
 .../dashboard/i18n/locale/fr/settings.json     |  3 ++-
 .../dashboard/i18n/locale/fr/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/he/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/he/automation.json   |  3 +++
 .../dashboard/i18n/locale/he/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/he/contact.json      |  1 +
 .../dashboard/i18n/locale/he/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/he/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/he/macros.json       |  1 +
 .../dashboard/i18n/locale/he/settings.json     |  3 ++-
 .../dashboard/i18n/locale/he/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/hi/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/hi/automation.json   |  3 +++
 .../dashboard/i18n/locale/hi/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/hi/contact.json      |  1 +
 .../dashboard/i18n/locale/hi/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/hi/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/hi/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/hi/macros.json       |  1 +
 .../dashboard/i18n/locale/hi/settings.json     |  3 ++-
 .../dashboard/i18n/locale/hi/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/hr/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/hr/automation.json   |  3 +++
 .../dashboard/i18n/locale/hr/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/hr/contact.json      |  1 +
 .../dashboard/i18n/locale/hr/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/hr/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/hr/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/hr/macros.json       |  1 +
 .../dashboard/i18n/locale/hr/settings.json     |  3 ++-
 .../dashboard/i18n/locale/hr/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/hu/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/hu/automation.json   |  3 +++
 .../dashboard/i18n/locale/hu/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/hu/contact.json      |  1 +
 .../dashboard/i18n/locale/hu/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/hu/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/hu/macros.json       |  1 +
 .../dashboard/i18n/locale/hu/settings.json     |  3 ++-
 .../dashboard/i18n/locale/hu/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/hy/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/hy/automation.json   |  3 +++
 .../dashboard/i18n/locale/hy/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/hy/contact.json      |  1 +
 .../dashboard/i18n/locale/hy/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/hy/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/hy/macros.json       |  1 +
 .../dashboard/i18n/locale/hy/settings.json     |  3 ++-
 .../dashboard/i18n/locale/hy/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/id/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/id/automation.json   |  3 +++
 .../dashboard/i18n/locale/id/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/id/contact.json      |  1 +
 .../dashboard/i18n/locale/id/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/id/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/id/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/id/macros.json       |  1 +
 .../dashboard/i18n/locale/id/settings.json     |  3 ++-
 .../dashboard/i18n/locale/id/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/is/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/is/automation.json   |  3 +++
 .../dashboard/i18n/locale/is/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/is/contact.json      |  1 +
 .../dashboard/i18n/locale/is/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/is/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/is/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/is/macros.json       |  1 +
 .../dashboard/i18n/locale/is/settings.json     |  3 ++-
 .../dashboard/i18n/locale/is/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/it/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/it/automation.json   |  3 +++
 .../dashboard/i18n/locale/it/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/it/contact.json      |  1 +
 .../dashboard/i18n/locale/it/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/it/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/it/macros.json       |  1 +
 .../dashboard/i18n/locale/it/settings.json     |  3 ++-
 .../dashboard/i18n/locale/it/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ja/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ja/automation.json   |  3 +++
 .../dashboard/i18n/locale/ja/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ja/contact.json      |  1 +
 .../dashboard/i18n/locale/ja/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ja/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ja/macros.json       |  1 +
 .../dashboard/i18n/locale/ja/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ja/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ka/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ka/automation.json   |  3 +++
 .../dashboard/i18n/locale/ka/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ka/contact.json      |  1 +
 .../dashboard/i18n/locale/ka/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ka/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ka/macros.json       |  1 +
 .../dashboard/i18n/locale/ka/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ka/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ko/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ko/automation.json   |  3 +++
 .../dashboard/i18n/locale/ko/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ko/contact.json      |  1 +
 .../dashboard/i18n/locale/ko/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ko/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ko/macros.json       |  1 +
 .../dashboard/i18n/locale/ko/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ko/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/lt/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/lt/automation.json   |  3 +++
 .../dashboard/i18n/locale/lt/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/lt/contact.json      |  1 +
 .../dashboard/i18n/locale/lt/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/lt/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/lt/macros.json       |  1 +
 .../dashboard/i18n/locale/lt/settings.json     |  3 ++-
 .../dashboard/i18n/locale/lt/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/lv/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/lv/automation.json   |  3 +++
 .../dashboard/i18n/locale/lv/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/lv/contact.json      |  1 +
 .../dashboard/i18n/locale/lv/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/lv/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/lv/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/lv/macros.json       |  1 +
 .../dashboard/i18n/locale/lv/settings.json     |  3 ++-
 .../dashboard/i18n/locale/lv/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ml/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ml/automation.json   |  3 +++
 .../dashboard/i18n/locale/ml/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ml/contact.json      |  1 +
 .../dashboard/i18n/locale/ml/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/ml/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ml/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ml/macros.json       |  1 +
 .../dashboard/i18n/locale/ml/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ml/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ms/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ms/automation.json   |  3 +++
 .../dashboard/i18n/locale/ms/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ms/contact.json      |  1 +
 .../dashboard/i18n/locale/ms/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/ms/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ms/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ms/macros.json       |  1 +
 .../dashboard/i18n/locale/ms/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ms/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ne/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ne/automation.json   |  3 +++
 .../dashboard/i18n/locale/ne/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ne/contact.json      |  1 +
 .../dashboard/i18n/locale/ne/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ne/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ne/macros.json       |  1 +
 .../dashboard/i18n/locale/ne/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ne/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/nl/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/nl/automation.json   |  3 +++
 .../dashboard/i18n/locale/nl/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/nl/contact.json      |  1 +
 .../dashboard/i18n/locale/nl/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/nl/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/nl/macros.json       |  1 +
 .../dashboard/i18n/locale/nl/settings.json     |  3 ++-
 .../dashboard/i18n/locale/nl/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/no/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/no/automation.json   |  3 +++
 .../dashboard/i18n/locale/no/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/no/contact.json      |  1 +
 .../dashboard/i18n/locale/no/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/no/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/no/macros.json       |  1 +
 .../dashboard/i18n/locale/no/settings.json     |  3 ++-
 .../dashboard/i18n/locale/no/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/pl/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/pl/automation.json   |  3 +++
 .../dashboard/i18n/locale/pl/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/pl/contact.json      |  1 +
 .../dashboard/i18n/locale/pl/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/pl/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/pl/macros.json       |  1 +
 .../dashboard/i18n/locale/pl/settings.json     |  3 ++-
 .../dashboard/i18n/locale/pl/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/pt/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/pt/automation.json   |  3 +++
 .../dashboard/i18n/locale/pt/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/pt/contact.json      |  1 +
 .../dashboard/i18n/locale/pt/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/pt/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/pt/macros.json       |  1 +
 .../dashboard/i18n/locale/pt/settings.json     |  3 ++-
 .../dashboard/i18n/locale/pt/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/pt_BR/agentBots.json | 10 ++++++++++
 .../i18n/locale/pt_BR/automation.json          |  3 +++
 .../i18n/locale/pt_BR/components.json          | 12 ++++++++++++
 .../dashboard/i18n/locale/pt_BR/contact.json   |  1 +
 .../i18n/locale/pt_BR/helpCenter.json          |  2 +-
 .../dashboard/i18n/locale/pt_BR/inboxMgmt.json |  8 ++++++++
 .../i18n/locale/pt_BR/integrations.json        | 12 ++++++++++++
 .../dashboard/i18n/locale/pt_BR/macros.json    |  1 +
 .../dashboard/i18n/locale/pt_BR/settings.json  |  3 ++-
 .../dashboard/i18n/locale/pt_BR/signup.json    |  9 ++++++++-
 .../dashboard/i18n/locale/ro/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ro/automation.json   |  3 +++
 .../dashboard/i18n/locale/ro/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ro/contact.json      |  1 +
 .../dashboard/i18n/locale/ro/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ro/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ro/macros.json       |  1 +
 .../dashboard/i18n/locale/ro/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ro/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ru/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ru/automation.json   |  3 +++
 .../dashboard/i18n/locale/ru/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ru/contact.json      |  1 +
 .../dashboard/i18n/locale/ru/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ru/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ru/macros.json       |  1 +
 .../dashboard/i18n/locale/ru/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ru/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sh/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sh/automation.json   |  3 +++
 .../dashboard/i18n/locale/sh/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sh/contact.json      |  1 +
 .../dashboard/i18n/locale/sh/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sh/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sh/macros.json       |  1 +
 .../dashboard/i18n/locale/sh/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sh/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sk/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sk/automation.json   |  3 +++
 .../dashboard/i18n/locale/sk/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sk/contact.json      |  1 +
 .../dashboard/i18n/locale/sk/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/sk/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sk/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sk/macros.json       |  1 +
 .../dashboard/i18n/locale/sk/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sk/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sl/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sl/automation.json   |  3 +++
 .../dashboard/i18n/locale/sl/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sl/contact.json      |  1 +
 .../dashboard/i18n/locale/sl/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sl/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sl/macros.json       |  1 +
 .../dashboard/i18n/locale/sl/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sl/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sq/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sq/automation.json   |  3 +++
 .../dashboard/i18n/locale/sq/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sq/contact.json      |  1 +
 .../dashboard/i18n/locale/sq/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sq/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sq/macros.json       |  1 +
 .../dashboard/i18n/locale/sq/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sq/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sr/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sr/automation.json   |  3 +++
 .../dashboard/i18n/locale/sr/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sr/contact.json      |  1 +
 .../dashboard/i18n/locale/sr/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/sr/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sr/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sr/macros.json       |  1 +
 .../dashboard/i18n/locale/sr/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sr/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/sv/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/sv/automation.json   |  3 +++
 .../dashboard/i18n/locale/sv/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/sv/contact.json      |  1 +
 .../dashboard/i18n/locale/sv/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/sv/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/sv/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/sv/macros.json       |  1 +
 .../dashboard/i18n/locale/sv/settings.json     |  3 ++-
 .../dashboard/i18n/locale/sv/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ta/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ta/automation.json   |  3 +++
 .../dashboard/i18n/locale/ta/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ta/contact.json      |  1 +
 .../dashboard/i18n/locale/ta/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/ta/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ta/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ta/macros.json       |  1 +
 .../dashboard/i18n/locale/ta/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ta/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/th/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/th/automation.json   |  3 +++
 .../dashboard/i18n/locale/th/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/th/contact.json      |  1 +
 .../dashboard/i18n/locale/th/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/th/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/th/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/th/macros.json       |  1 +
 .../dashboard/i18n/locale/th/settings.json     |  3 ++-
 .../dashboard/i18n/locale/th/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/tl/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/tl/automation.json   |  3 +++
 .../dashboard/i18n/locale/tl/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/tl/contact.json      |  1 +
 .../dashboard/i18n/locale/tl/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/tl/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/tl/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/tl/macros.json       |  1 +
 .../dashboard/i18n/locale/tl/settings.json     |  3 ++-
 .../dashboard/i18n/locale/tl/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/tr/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/tr/automation.json   |  3 +++
 .../dashboard/i18n/locale/tr/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/tr/contact.json      |  1 +
 .../dashboard/i18n/locale/tr/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/tr/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/tr/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/tr/macros.json       |  1 +
 .../dashboard/i18n/locale/tr/settings.json     |  3 ++-
 .../dashboard/i18n/locale/tr/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/uk/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/uk/automation.json   |  3 +++
 .../dashboard/i18n/locale/uk/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/uk/contact.json      |  1 +
 .../dashboard/i18n/locale/uk/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/uk/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/uk/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/uk/macros.json       |  1 +
 .../dashboard/i18n/locale/uk/settings.json     |  3 ++-
 .../dashboard/i18n/locale/uk/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ur/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/ur/automation.json   |  3 +++
 .../dashboard/i18n/locale/ur/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/ur/contact.json      |  1 +
 .../dashboard/i18n/locale/ur/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/ur/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/ur/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/ur/macros.json       |  1 +
 .../dashboard/i18n/locale/ur/settings.json     |  3 ++-
 .../dashboard/i18n/locale/ur/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/ur_IN/agentBots.json | 10 ++++++++++
 .../i18n/locale/ur_IN/automation.json          |  3 +++
 .../i18n/locale/ur_IN/components.json          | 12 ++++++++++++
 .../dashboard/i18n/locale/ur_IN/contact.json   |  1 +
 .../dashboard/i18n/locale/ur_IN/inboxMgmt.json |  8 ++++++++
 .../i18n/locale/ur_IN/integrations.json        | 12 ++++++++++++
 .../dashboard/i18n/locale/ur_IN/macros.json    |  1 +
 .../dashboard/i18n/locale/ur_IN/settings.json  |  3 ++-
 .../dashboard/i18n/locale/ur_IN/signup.json    |  9 ++++++++-
 .../dashboard/i18n/locale/vi/agentBots.json    | 10 ++++++++++
 .../dashboard/i18n/locale/vi/automation.json   |  3 +++
 .../dashboard/i18n/locale/vi/components.json   | 12 ++++++++++++
 .../dashboard/i18n/locale/vi/contact.json      |  1 +
 .../dashboard/i18n/locale/vi/helpCenter.json   |  2 +-
 .../dashboard/i18n/locale/vi/inboxMgmt.json    |  8 ++++++++
 .../dashboard/i18n/locale/vi/integrations.json | 12 ++++++++++++
 .../dashboard/i18n/locale/vi/macros.json       |  1 +
 .../dashboard/i18n/locale/vi/settings.json     |  3 ++-
 .../dashboard/i18n/locale/vi/signup.json       |  9 ++++++++-
 .../dashboard/i18n/locale/zh_CN/agentBots.json | 10 ++++++++++
 .../i18n/locale/zh_CN/automation.json          |  3 +++
 .../i18n/locale/zh_CN/components.json          | 12 ++++++++++++
 .../dashboard/i18n/locale/zh_CN/contact.json   |  1 +
 .../dashboard/i18n/locale/zh_CN/inboxMgmt.json |  8 ++++++++
 .../i18n/locale/zh_CN/integrations.json        | 12 ++++++++++++
 .../dashboard/i18n/locale/zh_CN/macros.json    |  1 +
 .../dashboard/i18n/locale/zh_CN/settings.json  |  3 ++-
 .../dashboard/i18n/locale/zh_CN/signup.json    |  9 ++++++++-
 .../dashboard/i18n/locale/zh_TW/agentBots.json | 10 ++++++++++
 .../i18n/locale/zh_TW/automation.json          |  3 +++
 .../i18n/locale/zh_TW/components.json          | 12 ++++++++++++
 .../dashboard/i18n/locale/zh_TW/contact.json   |  1 +
 .../dashboard/i18n/locale/zh_TW/inboxMgmt.json |  8 ++++++++
 .../i18n/locale/zh_TW/integrations.json        | 18 ++++++++++++------
 .../dashboard/i18n/locale/zh_TW/macros.json    |  1 +
 .../dashboard/i18n/locale/zh_TW/settings.json  |  3 ++-
 .../dashboard/i18n/locale/zh_TW/signup.json    |  9 ++++++++-
 config/locales/am.yml                          | 10 ++++++++++
 config/locales/ar.yml                          | 10 ++++++++++
 config/locales/az.yml                          | 10 ++++++++++
 config/locales/bg.yml                          | 10 ++++++++++
 config/locales/bn.yml                          | 10 ++++++++++
 config/locales/ca.yml                          | 10 ++++++++++
 config/locales/cs.yml                          | 10 ++++++++++
 config/locales/da.yml                          | 10 ++++++++++
 config/locales/de.yml                          | 10 ++++++++++
 config/locales/devise.id.yml                   |  2 +-
 config/locales/devise.ja.yml                   |  2 +-
 config/locales/devise.ko.yml                   |  2 +-
 config/locales/devise.ms.yml                   |  2 +-
 config/locales/devise.th.yml                   |  2 +-
 config/locales/devise.vi.yml                   |  2 +-
 config/locales/devise.zh_CN.yml                |  2 +-
 config/locales/devise.zh_TW.yml                |  2 +-
 config/locales/el.yml                          | 10 ++++++++++
 config/locales/es.yml                          | 10 ++++++++++
 config/locales/et.yml                          | 10 ++++++++++
 config/locales/fa.yml                          | 10 ++++++++++
 config/locales/fi.yml                          | 10 ++++++++++
 config/locales/fr.yml                          | 10 ++++++++++
 config/locales/he.yml                          | 10 ++++++++++
 config/locales/hi.yml                          | 10 ++++++++++
 config/locales/hr.yml                          | 10 ++++++++++
 config/locales/hu.yml                          | 10 ++++++++++
 config/locales/hy.yml                          | 10 ++++++++++
 config/locales/id.yml                          | 10 ++++++++++
 config/locales/is.yml                          | 10 ++++++++++
 config/locales/it.yml                          | 10 ++++++++++
 config/locales/ja.yml                          | 10 ++++++++++
 config/locales/ka.yml                          | 10 ++++++++++
 config/locales/ko.yml                          | 10 ++++++++++
 config/locales/lt.yml                          | 10 ++++++++++
 config/locales/lv.yml                          | 10 ++++++++++
 config/locales/ml.yml                          | 10 ++++++++++
 config/locales/ms.yml                          | 10 ++++++++++
 config/locales/ne.yml                          | 10 ++++++++++
 config/locales/nl.yml                          | 10 ++++++++++
 config/locales/no.yml                          | 10 ++++++++++
 config/locales/pl.yml                          | 10 ++++++++++
 config/locales/pt.yml                          | 10 ++++++++++
 config/locales/pt_BR.yml                       | 10 ++++++++++
 config/locales/ro.yml                          | 10 ++++++++++
 config/locales/ru.yml                          | 10 ++++++++++
 config/locales/sh.yml                          | 10 ++++++++++
 config/locales/sk.yml                          | 10 ++++++++++
 config/locales/sl.yml                          | 10 ++++++++++
 config/locales/sq.yml                          | 10 ++++++++++
 config/locales/sr.yml                          | 10 ++++++++++
 config/locales/sv.yml                          | 10 ++++++++++
 config/locales/ta.yml                          | 10 ++++++++++
 config/locales/th.yml                          | 10 ++++++++++
 config/locales/tl.yml                          | 10 ++++++++++
 config/locales/tr.yml                          | 10 ++++++++++
 config/locales/uk.yml                          | 10 ++++++++++
 config/locales/ur.yml                          | 10 ++++++++++
 config/locales/ur_IN.yml                       | 10 ++++++++++
 config/locales/vi.yml                          | 10 ++++++++++
 config/locales/zh_CN.yml                       | 10 ++++++++++
 config/locales/zh_TW.yml                       | 10 ++++++++++
 569 files changed, 3647 insertions(+), 143 deletions(-)

diff --git a/app/javascript/dashboard/i18n/locale/am/agentBots.json b/app/javascript/dashboard/i18n/locale/am/agentBots.json
index dc92016ab..87c9ff2b3 100644
--- a/app/javascript/dashboard/i18n/locale/am/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/am/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "ምስጢሩን ወደ ክሊፕቦርድ ቅዳ",
+      "COPY_SUCCESS": "ምስጢሩ ወደ ክሊፕቦርድ ተቀድሷል",
+      "TOGGLE": "የምስጢሩን ማየት አሳይ/ደብቅ",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "ተጠናቀቀ",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/am/automation.json b/app/javascript/dashboard/i18n/locale/am/automation.json
index 22a9735f4..a9d62b236 100644
--- a/app/javascript/dashboard/i18n/locale/am/automation.json
+++ b/app/javascript/dashboard/i18n/locale/am/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "የግል ማስታወሻ",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/am/components.json b/app/javascript/dashboard/i18n/locale/am/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/am/components.json
+++ b/app/javascript/dashboard/i18n/locale/am/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/am/contact.json b/app/javascript/dashboard/i18n/locale/am/contact.json
index fd87f279f..1cfdaf020 100644
--- a/app/javascript/dashboard/i18n/locale/am/contact.json
+++ b/app/javascript/dashboard/i18n/locale/am/contact.json
@@ -20,6 +20,7 @@
     "CALL": "ደውል",
     "CALL_INITIATED": "ለእውነተኛው እውቀት መደወል እየተከናወነ ነው…",
     "CALL_FAILED": "ጥሪውን መጀመር አልቻልንም። እባክዎ ደግመው ይሞክሩ።.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "የድምፅ ኢንቦክስ ይምረጡ"
     },
diff --git a/app/javascript/dashboard/i18n/locale/am/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/am/inboxMgmt.json
index aea8e4578..f8fa3e8d6 100644
--- a/app/javascript/dashboard/i18n/locale/am/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/am/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "እባክዎ የWebhook URLዎን ያስገቡ",
           "ERROR": "እባክዎ ትክክለኛ አድራሻ ያስገቡ"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "ምስጢሩን ወደ ክሊፕቦርድ ቅዳ",
+          "COPY_SUCCESS": "ምስጢሩ ወደ ክሊፕቦርድ ተቀድሷል",
+          "TOGGLE": "የምስጢሩን ማየት አሳይ/ደብቅ",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "የድር ጣቢያ ዶሜን",
           "PLACEHOLDER": "የድር ጣቢያዎን ዶሜን ያስገቡ (ለምሳሌ፡ acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/am/integrations.json b/app/javascript/dashboard/i18n/locale/am/integrations.json
index 978721642..22ee57eff 100644
--- a/app/javascript/dashboard/i18n/locale/am/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/am/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "ብልጽግና ተጠቃሚ መሣሪያ ተሰርዟል",
         "ERROR_MESSAGE": "ብልጽግና መሣሪያውን ማስወገድ አልተሳካም"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/am/macros.json b/app/javascript/dashboard/i18n/locale/am/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/am/macros.json
+++ b/app/javascript/dashboard/i18n/locale/am/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/am/settings.json b/app/javascript/dashboard/i18n/locale/am/settings.json
index 166af46fd..6264307a8 100644
--- a/app/javascript/dashboard/i18n/locale/am/settings.json
+++ b/app/javascript/dashboard/i18n/locale/am/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "ፊርማው በተሳካ ሁኔታ ተቀምጧል",
         "IMAGE_UPLOAD_ERROR": "ምስሉን ማስገባት አልተቻለም! እባክዎ እንደገና ይሞክሩ",
         "IMAGE_UPLOAD_SUCCESS": "ምስሉ በተሳካ ሁኔታ ታክሏል። እባክዎ ማስቀመጫ ለማስቀመጥ ላይ ይጫኑ",
-        "IMAGE_UPLOAD_SIZE_ERROR": "የምስል መጠን ከ{size}MB በታች መሆን አለበት"
+        "IMAGE_UPLOAD_SIZE_ERROR": "የምስል መጠን ከ{size}MB በታች መሆን አለበት",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "የመልእክት ፊርማ",
diff --git a/app/javascript/dashboard/i18n/locale/am/signup.json b/app/javascript/dashboard/i18n/locale/am/signup.json
index 4a90fd322..4cca4136d 100644
--- a/app/javascript/dashboard/i18n/locale/am/signup.json
+++ b/app/javascript/dashboard/i18n/locale/am/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "የማረጋገጫ ኢሜል እንደገና ላክ",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ar/agentBots.json b/app/javascript/dashboard/i18n/locale/ar/agentBots.json
index 97fd7d87e..92fa1351d 100644
--- a/app/javascript/dashboard/i18n/locale/ar/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ar/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "تعذر تحديث الروبوت. يرجى المحاولة مرة أخرى."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "رمز المصادقة",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ar/automation.json b/app/javascript/dashboard/i18n/locale/ar/automation.json
index 509cd7313..878cb5d75 100644
--- a/app/javascript/dashboard/i18n/locale/ar/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ar/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "إضافة ملاحظة خاصة",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "البريد الإلكتروني",
       "INBOX": "صندوق الوارد",
diff --git a/app/javascript/dashboard/i18n/locale/ar/components.json b/app/javascript/dashboard/i18n/locale/ar/components.json
index f79ac8b5e..9944f9f47 100644
--- a/app/javascript/dashboard/i18n/locale/ar/components.json
+++ b/app/javascript/dashboard/i18n/locale/ar/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ar/contact.json b/app/javascript/dashboard/i18n/locale/ar/contact.json
index 23e370fe1..8dc0cebdc 100644
--- a/app/javascript/dashboard/i18n/locale/ar/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ar/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "جار الاتصال بجهة الاتصال…",
     "CALL_FAILED": "تعذر بدء المكالمة. الرجاء المحاولة مرة أخرى.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json
index f0f5f3383..457bbf20d 100644
--- a/app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "الرجاء إدخال عنوان URL صالح"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "نطاق الموقع",
           "PLACEHOLDER": "أدخل نطاق موقعك الإلكتروني (مثال: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ar/integrations.json b/app/javascript/dashboard/i18n/locale/ar/integrations.json
index 31d17d0d4..1f3c59a0a 100644
--- a/app/javascript/dashboard/i18n/locale/ar/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ar/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "فتح الفواتير",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ar/macros.json b/app/javascript/dashboard/i18n/locale/ar/macros.json
index 496a9eea3..261fad1c0 100644
--- a/app/javascript/dashboard/i18n/locale/ar/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ar/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "كتم المحادثة",
diff --git a/app/javascript/dashboard/i18n/locale/ar/settings.json b/app/javascript/dashboard/i18n/locale/ar/settings.json
index 20b2a7faa..6bc1d348d 100644
--- a/app/javascript/dashboard/i18n/locale/ar/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ar/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "تم حفظ التوقيع بنجاح",
         "IMAGE_UPLOAD_ERROR": "تعذر رفع الصورة! حاول مرة أخرى",
         "IMAGE_UPLOAD_SUCCESS": "تم إضافة الصورة بنجاح. الرجاء النقر على الحفظ لحفظ التوقيع",
-        "IMAGE_UPLOAD_SIZE_ERROR": "حجم الصورة يجب أن يكون أقل من {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "حجم الصورة يجب أن يكون أقل من {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "توقيع الرسالة",
diff --git a/app/javascript/dashboard/i18n/locale/ar/signup.json b/app/javascript/dashboard/i18n/locale/ar/signup.json
index 89ff33ca5..7acb1ccf7 100644
--- a/app/javascript/dashboard/i18n/locale/ar/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ar/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
     },
     "SUBMIT": "إرسال",
-    "HAVE_AN_ACCOUNT": "هل لديك حساب مسبق؟"
+    "HAVE_AN_ACCOUNT": "هل لديك حساب مسبق؟",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "إعادة إرسال رسالة التحقق",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/az/agentBots.json b/app/javascript/dashboard/i18n/locale/az/agentBots.json
index dc92016ab..fd731d9ff 100644
--- a/app/javascript/dashboard/i18n/locale/az/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/az/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Hazır",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/az/automation.json b/app/javascript/dashboard/i18n/locale/az/automation.json
index 22a9735f4..c654508ef 100644
--- a/app/javascript/dashboard/i18n/locale/az/automation.json
+++ b/app/javascript/dashboard/i18n/locale/az/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Şəxsi Qeyd",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/az/components.json b/app/javascript/dashboard/i18n/locale/az/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/az/components.json
+++ b/app/javascript/dashboard/i18n/locale/az/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/az/contact.json b/app/javascript/dashboard/i18n/locale/az/contact.json
index 4a65a2005..90776f5ef 100644
--- a/app/javascript/dashboard/i18n/locale/az/contact.json
+++ b/app/javascript/dashboard/i18n/locale/az/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Zəng et",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/az/helpCenter.json b/app/javascript/dashboard/i18n/locale/az/helpCenter.json
index fc6f3c86a..70d89727d 100644
--- a/app/javascript/dashboard/i18n/locale/az/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/az/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/az/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/az/inboxMgmt.json
index 5373e331f..0bfdc8f7e 100644
--- a/app/javascript/dashboard/i18n/locale/az/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/az/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Zəhmət olmasa Webhook URL-ni daxil edin",
           "ERROR": "Zəhmət olmasa düzgün URL daxil edin"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Veb sayt Domeni",
           "PLACEHOLDER": "Veb sayt domeninizi daxil edin (məsələn: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/az/integrations.json b/app/javascript/dashboard/i18n/locale/az/integrations.json
index 8fb31cd00..00e0c0ec9 100644
--- a/app/javascript/dashboard/i18n/locale/az/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/az/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Xüsusi alət uğurla silindi",
         "ERROR_MESSAGE": "Xüsusi alət silinmədi"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Bağlantını yoxla",
         "SUCCESS": "Endpoint HTTP {status} qaytardı",
diff --git a/app/javascript/dashboard/i18n/locale/az/macros.json b/app/javascript/dashboard/i18n/locale/az/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/az/macros.json
+++ b/app/javascript/dashboard/i18n/locale/az/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/az/settings.json b/app/javascript/dashboard/i18n/locale/az/settings.json
index 772b4856d..a74576641 100644
--- a/app/javascript/dashboard/i18n/locale/az/settings.json
+++ b/app/javascript/dashboard/i18n/locale/az/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "İmza uğurla yadda saxlanıldı",
         "IMAGE_UPLOAD_ERROR": "Şəkil yüklənmədi! Yenidən cəhd edin",
         "IMAGE_UPLOAD_SUCCESS": "Şəkil uğurla əlavə edildi. İmzanı saxlamaq üçün zəhmət olmasa Saxla düyməsini basın",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Şəkil ölçüsü {size}MB-dan az olmalıdır"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Şəkil ölçüsü {size}MB-dan az olmalıdır",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Mesaj imzası",
diff --git a/app/javascript/dashboard/i18n/locale/az/signup.json b/app/javascript/dashboard/i18n/locale/az/signup.json
index 4a90fd322..673ded57b 100644
--- a/app/javascript/dashboard/i18n/locale/az/signup.json
+++ b/app/javascript/dashboard/i18n/locale/az/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Təsdiq e-poçtunu yenidən göndər",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/bg/agentBots.json b/app/javascript/dashboard/i18n/locale/bg/agentBots.json
index c44a8024b..7911ddee6 100644
--- a/app/javascript/dashboard/i18n/locale/bg/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/bg/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/bg/automation.json b/app/javascript/dashboard/i18n/locale/bg/automation.json
index 97bf7be40..57524ccef 100644
--- a/app/javascript/dashboard/i18n/locale/bg/automation.json
+++ b/app/javascript/dashboard/i18n/locale/bg/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Входяща кутия",
diff --git a/app/javascript/dashboard/i18n/locale/bg/components.json b/app/javascript/dashboard/i18n/locale/bg/components.json
index 8b8fe3f40..12e3ed232 100644
--- a/app/javascript/dashboard/i18n/locale/bg/components.json
+++ b/app/javascript/dashboard/i18n/locale/bg/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/bg/contact.json b/app/javascript/dashboard/i18n/locale/bg/contact.json
index a253b49ff..4b51d7e43 100644
--- a/app/javascript/dashboard/i18n/locale/bg/contact.json
+++ b/app/javascript/dashboard/i18n/locale/bg/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json
index b07e18646..4f6213c1b 100644
--- a/app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/bg/integrations.json b/app/javascript/dashboard/i18n/locale/bg/integrations.json
index fd3d12e15..068fba92b 100644
--- a/app/javascript/dashboard/i18n/locale/bg/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/bg/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/bg/macros.json b/app/javascript/dashboard/i18n/locale/bg/macros.json
index 2a3604f3f..d1a00eb4c 100644
--- a/app/javascript/dashboard/i18n/locale/bg/macros.json
+++ b/app/javascript/dashboard/i18n/locale/bg/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Заглушаване на разговора",
diff --git a/app/javascript/dashboard/i18n/locale/bg/settings.json b/app/javascript/dashboard/i18n/locale/bg/settings.json
index 46772a425..d3079a05d 100644
--- a/app/javascript/dashboard/i18n/locale/bg/settings.json
+++ b/app/javascript/dashboard/i18n/locale/bg/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/bg/signup.json b/app/javascript/dashboard/i18n/locale/bg/signup.json
index d9f7b04f0..4d5218e9f 100644
--- a/app/javascript/dashboard/i18n/locale/bg/signup.json
+++ b/app/javascript/dashboard/i18n/locale/bg/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/bn/agentBots.json b/app/javascript/dashboard/i18n/locale/bn/agentBots.json
index dc92016ab..764a9c0fa 100644
--- a/app/javascript/dashboard/i18n/locale/bn/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/bn/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "গোপন কোড ক্লিপবোর্ডে কপি করুন",
+      "COPY_SUCCESS": "গোপন কোড ক্লিপবোর্ডে কপি হয়েছে",
+      "TOGGLE": "গোপন কোডের দৃশ্যমানতা টগল করুন",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "সম্পন্ন",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/bn/automation.json b/app/javascript/dashboard/i18n/locale/bn/automation.json
index 22a9735f4..37f1b7e66 100644
--- a/app/javascript/dashboard/i18n/locale/bn/automation.json
+++ b/app/javascript/dashboard/i18n/locale/bn/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "ব্যক্তিগত নোট",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/bn/components.json b/app/javascript/dashboard/i18n/locale/bn/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/bn/components.json
+++ b/app/javascript/dashboard/i18n/locale/bn/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/bn/contact.json b/app/javascript/dashboard/i18n/locale/bn/contact.json
index ea2e8c334..cfc52fff5 100644
--- a/app/javascript/dashboard/i18n/locale/bn/contact.json
+++ b/app/javascript/dashboard/i18n/locale/bn/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/bn/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/bn/inboxMgmt.json
index 5faf75a6b..ecfcfce2c 100644
--- a/app/javascript/dashboard/i18n/locale/bn/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/bn/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "অনুগ্রহ করে আপনার Webhook URL লিখুন",
           "ERROR": "অনুগ্রহ করে একটি বৈধ URL দিন"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "গোপন কোড ক্লিপবোর্ডে কপি করুন",
+          "COPY_SUCCESS": "গোপন কোড ক্লিপবোর্ডে কপি হয়েছে",
+          "TOGGLE": "গোপন কোডের দৃশ্যমানতা টগল করুন",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "ওয়েবসাইট ডোমেইন",
           "PLACEHOLDER": "আপনার ওয়েবসাইট ডোমেইন লিখুন (যেমন: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/bn/integrations.json b/app/javascript/dashboard/i18n/locale/bn/integrations.json
index dbdf6b663..3b3ee5833 100644
--- a/app/javascript/dashboard/i18n/locale/bn/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/bn/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "কাস্টম টুল সফলভাবে মুছে ফেলা হয়েছে",
         "ERROR_MESSAGE": "কাস্টম টুল মুছে ফেলা যায়নি"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/bn/macros.json b/app/javascript/dashboard/i18n/locale/bn/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/bn/macros.json
+++ b/app/javascript/dashboard/i18n/locale/bn/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/bn/settings.json b/app/javascript/dashboard/i18n/locale/bn/settings.json
index 0ce2a8550..8ff2971be 100644
--- a/app/javascript/dashboard/i18n/locale/bn/settings.json
+++ b/app/javascript/dashboard/i18n/locale/bn/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "স্বাক্ষর সফলভাবে সংরক্ষণ হয়েছে",
         "IMAGE_UPLOAD_ERROR": "ছবি আপলোড করা সম্ভব হয়নি! আবার চেষ্টা করুন",
         "IMAGE_UPLOAD_SUCCESS": "ছবি সফলভাবে যোগ হয়েছে। স্বাক্ষর সংরক্ষণ করতে অনুগ্রহ করে সেভ-এ ক্লিক করুন।",
-        "IMAGE_UPLOAD_SIZE_ERROR": "ছবির আকার {size}MB-এর কম হতে হবে"
+        "IMAGE_UPLOAD_SIZE_ERROR": "ছবির আকার {size}MB-এর কম হতে হবে",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "বার্তার স্বাক্ষর",
diff --git a/app/javascript/dashboard/i18n/locale/bn/signup.json b/app/javascript/dashboard/i18n/locale/bn/signup.json
index 4a90fd322..46a21aa23 100644
--- a/app/javascript/dashboard/i18n/locale/bn/signup.json
+++ b/app/javascript/dashboard/i18n/locale/bn/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "যাচাইকরণ ইমেল পুনরায় পাঠান",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/agentBots.json b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
index 4937aa1a7..7dcb782bb 100644
--- a/app/javascript/dashboard/i18n/locale/ca/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "No s'ha pogut actualitzar el bot. Torneu-ho a provar."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token d'accés",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ca/automation.json b/app/javascript/dashboard/i18n/locale/ca/automation.json
index 6e3970cd7..32863a0f5 100644
--- a/app/javascript/dashboard/i18n/locale/ca/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ca/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Nota privada",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Correu electrònic",
       "INBOX": "Safata d'entrada",
diff --git a/app/javascript/dashboard/i18n/locale/ca/components.json b/app/javascript/dashboard/i18n/locale/ca/components.json
index c8adecbf1..3b0e062fd 100644
--- a/app/javascript/dashboard/i18n/locale/ca/components.json
+++ b/app/javascript/dashboard/i18n/locale/ca/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/contact.json b/app/javascript/dashboard/i18n/locale/ca/contact.json
index a6d25ca42..883057244 100644
--- a/app/javascript/dashboard/i18n/locale/ca/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ca/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
index 820ca44e0..ce289770d 100644
--- a/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Introdueix l'URL del teu webhook",
           "ERROR": "Introduïu una URL vàlid"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domini del lloc web",
           "PLACEHOLDER": "Introduïu el vostre domini de lloc web (pe: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ca/integrations.json b/app/javascript/dashboard/i18n/locale/ca/integrations.json
index 3aac7094f..747663b65 100644
--- a/app/javascript/dashboard/i18n/locale/ca/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ca/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Obrir facturació",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Posa't en contacte amb el vostre administrador per obtenir l'actualització."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ca/macros.json b/app/javascript/dashboard/i18n/locale/ca/macros.json
index ae4ca38a3..3bb2bd9ef 100644
--- a/app/javascript/dashboard/i18n/locale/ca/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ca/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Silencia la conversa",
diff --git a/app/javascript/dashboard/i18n/locale/ca/settings.json b/app/javascript/dashboard/i18n/locale/ca/settings.json
index 95ff685d2..f3d5c03eb 100644
--- a/app/javascript/dashboard/i18n/locale/ca/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ca/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "La signatura s'ha desat correctament",
         "IMAGE_UPLOAD_ERROR": "No s'ha pogut carregar la imatge! Torna-ho a provar",
         "IMAGE_UPLOAD_SUCCESS": "La imatge s'ha afegit correctament. Fes clic a desa per desar la signatura",
-        "IMAGE_UPLOAD_SIZE_ERROR": "La mida de la imatge ha de ser inferior a {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "La mida de la imatge ha de ser inferior a {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Signatura del missatge",
diff --git a/app/javascript/dashboard/i18n/locale/ca/signup.json b/app/javascript/dashboard/i18n/locale/ca/signup.json
index 9afee22c6..e06e1267e 100644
--- a/app/javascript/dashboard/i18n/locale/ca/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ca/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
     },
     "SUBMIT": "Crear un compte",
-    "HAVE_AN_ACCOUNT": "Ja tens un compte?"
+    "HAVE_AN_ACCOUNT": "Ja tens un compte?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Reenviar correu electrònic de verificació",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/cs/agentBots.json b/app/javascript/dashboard/i18n/locale/cs/agentBots.json
index 638cbb5fe..b012e30ff 100644
--- a/app/javascript/dashboard/i18n/locale/cs/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/cs/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Přístupový token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/cs/automation.json b/app/javascript/dashboard/i18n/locale/cs/automation.json
index b50c78434..537e8952b 100644
--- a/app/javascript/dashboard/i18n/locale/cs/automation.json
+++ b/app/javascript/dashboard/i18n/locale/cs/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Přiřadit agentovi",
       "ASSIGN_TEAM": "Přiřadit tým",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Přidat štítek",
       "REMOVE_LABEL": "Odebrat štítek",
       "SEND_EMAIL_TO_TEAM": "Poslat e-mail týmu",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Typ zprávy",
+      "PRIVATE_NOTE": "Soukromá poznámka",
       "MESSAGE_CONTAINS": "Zpráva obsahuje",
       "EMAIL": "E-mailová adresa",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/cs/components.json b/app/javascript/dashboard/i18n/locale/cs/components.json
index 51398ece6..76de71d16 100644
--- a/app/javascript/dashboard/i18n/locale/cs/components.json
+++ b/app/javascript/dashboard/i18n/locale/cs/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/cs/contact.json b/app/javascript/dashboard/i18n/locale/cs/contact.json
index 073e61e18..80474b427 100644
--- a/app/javascript/dashboard/i18n/locale/cs/contact.json
+++ b/app/javascript/dashboard/i18n/locale/cs/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json
index de8f32bd9..3dfe132b0 100644
--- a/app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Zadejte prosím platnou URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Doména webových stránek",
           "PLACEHOLDER": "Zadejte doménu webu (např. acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/cs/integrations.json b/app/javascript/dashboard/i18n/locale/cs/integrations.json
index 49fcede3a..3fcd3b361 100644
--- a/app/javascript/dashboard/i18n/locale/cs/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/cs/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/cs/macros.json b/app/javascript/dashboard/i18n/locale/cs/macros.json
index 3ce6bb7c1..bf550aeea 100644
--- a/app/javascript/dashboard/i18n/locale/cs/macros.json
+++ b/app/javascript/dashboard/i18n/locale/cs/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Přiřadit agenta",
       "ADD_LABEL": "Přidat štítek",
       "REMOVE_LABEL": "Odebrat štítek",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Ztlumit konverzaci",
diff --git a/app/javascript/dashboard/i18n/locale/cs/settings.json b/app/javascript/dashboard/i18n/locale/cs/settings.json
index a1086aef7..6411bf614 100644
--- a/app/javascript/dashboard/i18n/locale/cs/settings.json
+++ b/app/javascript/dashboard/i18n/locale/cs/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/cs/signup.json b/app/javascript/dashboard/i18n/locale/cs/signup.json
index 37eb87541..a091a8d00 100644
--- a/app/javascript/dashboard/i18n/locale/cs/signup.json
+++ b/app/javascript/dashboard/i18n/locale/cs/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Máte již účet?"
+    "HAVE_AN_ACCOUNT": "Máte již účet?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/da/agentBots.json b/app/javascript/dashboard/i18n/locale/da/agentBots.json
index 725095d9a..92eddba01 100644
--- a/app/javascript/dashboard/i18n/locale/da/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/da/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Adgangs Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/da/automation.json b/app/javascript/dashboard/i18n/locale/da/automation.json
index c1636f2b9..91e8a241d 100644
--- a/app/javascript/dashboard/i18n/locale/da/automation.json
+++ b/app/javascript/dashboard/i18n/locale/da/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privat Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-mail",
       "INBOX": "Indbakke",
diff --git a/app/javascript/dashboard/i18n/locale/da/components.json b/app/javascript/dashboard/i18n/locale/da/components.json
index b71842016..aa566d5c6 100644
--- a/app/javascript/dashboard/i18n/locale/da/components.json
+++ b/app/javascript/dashboard/i18n/locale/da/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/da/contact.json b/app/javascript/dashboard/i18n/locale/da/contact.json
index 46e8d0cd9..3c36d166b 100644
--- a/app/javascript/dashboard/i18n/locale/da/contact.json
+++ b/app/javascript/dashboard/i18n/locale/da/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/da/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/da/inboxMgmt.json
index 822fe5f3e..3007f2022 100644
--- a/app/javascript/dashboard/i18n/locale/da/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/da/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Angiv en gyldig URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Hjemmeside Domæne",
           "PLACEHOLDER": "Indtast dit website domæne (fx: ditfirma.dk)"
diff --git a/app/javascript/dashboard/i18n/locale/da/integrations.json b/app/javascript/dashboard/i18n/locale/da/integrations.json
index 0729227a5..3a72c92ba 100644
--- a/app/javascript/dashboard/i18n/locale/da/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/da/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/da/macros.json b/app/javascript/dashboard/i18n/locale/da/macros.json
index d31a4138d..c095c17ec 100644
--- a/app/javascript/dashboard/i18n/locale/da/macros.json
+++ b/app/javascript/dashboard/i18n/locale/da/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Gør Samtale Lydløs",
diff --git a/app/javascript/dashboard/i18n/locale/da/settings.json b/app/javascript/dashboard/i18n/locale/da/settings.json
index 01a64899b..c2c75d777 100644
--- a/app/javascript/dashboard/i18n/locale/da/settings.json
+++ b/app/javascript/dashboard/i18n/locale/da/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signatur gemt",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Billedets størrelse skal være mindre end {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Billedets størrelse skal være mindre end {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Besked Signatur",
diff --git a/app/javascript/dashboard/i18n/locale/da/signup.json b/app/javascript/dashboard/i18n/locale/da/signup.json
index 250e5672f..cd47ab0ad 100644
--- a/app/javascript/dashboard/i18n/locale/da/signup.json
+++ b/app/javascript/dashboard/i18n/locale/da/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
     },
     "SUBMIT": "Opret en konto",
-    "HAVE_AN_ACCOUNT": "Har du allerede en konto?"
+    "HAVE_AN_ACCOUNT": "Har du allerede en konto?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/de/agentBots.json b/app/javascript/dashboard/i18n/locale/de/agentBots.json
index 39ed7cfcf..b763812a8 100644
--- a/app/javascript/dashboard/i18n/locale/de/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/de/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Der Bot konnte nicht aktualisiert werden, bitte versuche es später erneut."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Zugangstoken",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/de/automation.json b/app/javascript/dashboard/i18n/locale/de/automation.json
index dfec1022c..0d8dd35a3 100644
--- a/app/javascript/dashboard/i18n/locale/de/automation.json
+++ b/app/javascript/dashboard/i18n/locale/de/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Notiz",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-Mail",
       "INBOX": "Posteingang",
diff --git a/app/javascript/dashboard/i18n/locale/de/components.json b/app/javascript/dashboard/i18n/locale/de/components.json
index 565b82181..8a8387204 100644
--- a/app/javascript/dashboard/i18n/locale/de/components.json
+++ b/app/javascript/dashboard/i18n/locale/de/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/de/contact.json b/app/javascript/dashboard/i18n/locale/de/contact.json
index 36d003067..19b6b4aa2 100644
--- a/app/javascript/dashboard/i18n/locale/de/contact.json
+++ b/app/javascript/dashboard/i18n/locale/de/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Anruf",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Spracheingang wählen"
     },
diff --git a/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
index 26ca049aa..3d2a6cfbd 100644
--- a/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Bitte geben Sie Ihre Webhook-URL ein",
           "ERROR": "Bitte geben Sie eine gültige URL ein"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website-Domain",
           "PLACEHOLDER": "Geben Sie Ihre Website-Domain ein (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/de/integrations.json b/app/javascript/dashboard/i18n/locale/de/integrations.json
index 789e292bb..fefa6bd84 100644
--- a/app/javascript/dashboard/i18n/locale/de/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/de/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Rechnung öffnen",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/de/macros.json b/app/javascript/dashboard/i18n/locale/de/macros.json
index f39444991..a6a0d884e 100644
--- a/app/javascript/dashboard/i18n/locale/de/macros.json
+++ b/app/javascript/dashboard/i18n/locale/de/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Unterhaltung stummschalten",
diff --git a/app/javascript/dashboard/i18n/locale/de/settings.json b/app/javascript/dashboard/i18n/locale/de/settings.json
index 24e13e3e0..575549f0d 100644
--- a/app/javascript/dashboard/i18n/locale/de/settings.json
+++ b/app/javascript/dashboard/i18n/locale/de/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signatur erfolgreich gespeichert",
         "IMAGE_UPLOAD_ERROR": "Bild konnte nicht hochgeladen werden! Versuchen Sie es erneut",
         "IMAGE_UPLOAD_SUCCESS": "Bild erfolgreich hinzugefügt. Bitte klicken Sie auf Speichern, um die Signatur zu speichern",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Bildgröße sollte kleiner als {size}MB sein"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Bildgröße sollte kleiner als {size}MB sein",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Nachrichten-Signatur",
diff --git a/app/javascript/dashboard/i18n/locale/de/signup.json b/app/javascript/dashboard/i18n/locale/de/signup.json
index d6718df1e..b42178644 100644
--- a/app/javascript/dashboard/i18n/locale/de/signup.json
+++ b/app/javascript/dashboard/i18n/locale/de/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot Server hergestellt werden. Bitte versuchen Sie es später erneut"
     },
     "SUBMIT": "Konto erstellen",
-    "HAVE_AN_ACCOUNT": "Haben Sie bereits ein Konto?"
+    "HAVE_AN_ACCOUNT": "Haben Sie bereits ein Konto?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Verifizierungs-E-Mail erneut senden",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/el/agentBots.json b/app/javascript/dashboard/i18n/locale/el/agentBots.json
index fcf146f3d..1683e496f 100644
--- a/app/javascript/dashboard/i18n/locale/el/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/el/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Κώδικας Πρόσβασης (Access Token)",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/el/automation.json b/app/javascript/dashboard/i18n/locale/el/automation.json
index 8a1ae42d5..dc6eb2e31 100644
--- a/app/javascript/dashboard/i18n/locale/el/automation.json
+++ b/app/javascript/dashboard/i18n/locale/el/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Ιδιωτική Σημείωση",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Εισερχόμενα",
diff --git a/app/javascript/dashboard/i18n/locale/el/components.json b/app/javascript/dashboard/i18n/locale/el/components.json
index 6f56c2165..90cbbbded 100644
--- a/app/javascript/dashboard/i18n/locale/el/components.json
+++ b/app/javascript/dashboard/i18n/locale/el/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/el/contact.json b/app/javascript/dashboard/i18n/locale/el/contact.json
index aaae1286c..c8fa545d1 100644
--- a/app/javascript/dashboard/i18n/locale/el/contact.json
+++ b/app/javascript/dashboard/i18n/locale/el/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
index acc25aa84..00100b7c4 100644
--- a/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Παρακαλώ εισάγετε ένα έγκυρο URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domain Ιστοσελίδας",
           "PLACEHOLDER": "Συμπληρώστε το domain της Ιστοσελίδας σας (π.χ: hmu.gr)"
diff --git a/app/javascript/dashboard/i18n/locale/el/integrations.json b/app/javascript/dashboard/i18n/locale/el/integrations.json
index 811f68aac..3111e71c1 100644
--- a/app/javascript/dashboard/i18n/locale/el/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/el/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/el/macros.json b/app/javascript/dashboard/i18n/locale/el/macros.json
index 59b3124e6..2c200cfda 100644
--- a/app/javascript/dashboard/i18n/locale/el/macros.json
+++ b/app/javascript/dashboard/i18n/locale/el/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Σίγαση Συνομιλίας",
diff --git a/app/javascript/dashboard/i18n/locale/el/settings.json b/app/javascript/dashboard/i18n/locale/el/settings.json
index 6c15c9c32..9079729db 100644
--- a/app/javascript/dashboard/i18n/locale/el/settings.json
+++ b/app/javascript/dashboard/i18n/locale/el/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Η υπογραφή αποθηκεύτηκε με επιτυχία",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Υπογραφή μηνύματος",
diff --git a/app/javascript/dashboard/i18n/locale/el/signup.json b/app/javascript/dashboard/i18n/locale/el/signup.json
index 1b8769d0c..a57dae0ab 100644
--- a/app/javascript/dashboard/i18n/locale/el/signup.json
+++ b/app/javascript/dashboard/i18n/locale/el/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Έχετε ήδη ένα λογαριασμό?"
+    "HAVE_AN_ACCOUNT": "Έχετε ήδη ένα λογαριασμό?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/es/agentBots.json b/app/javascript/dashboard/i18n/locale/es/agentBots.json
index 587fbb821..83dba45df 100644
--- a/app/javascript/dashboard/i18n/locale/es/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/es/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "No se pudo actualizar el bot, por favor inténtalo de nuevo más tarde."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token de acceso",
       "DESCRIPTION": "Copie el código de acceso y guardarlo seguro",
diff --git a/app/javascript/dashboard/i18n/locale/es/automation.json b/app/javascript/dashboard/i18n/locale/es/automation.json
index 5d159186d..f48528d7d 100644
--- a/app/javascript/dashboard/i18n/locale/es/automation.json
+++ b/app/javascript/dashboard/i18n/locale/es/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Asignar al agente",
       "ASSIGN_TEAM": "Asignar equipo",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Añadir etiqueta",
       "REMOVE_LABEL": "Eliminar etiqueta",
       "SEND_EMAIL_TO_TEAM": "Enviar un email al equipo",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Tipo de mensaje",
+      "PRIVATE_NOTE": "Nota privada",
       "MESSAGE_CONTAINS": "El mensaje contiene",
       "EMAIL": "E-mail",
       "INBOX": "Bandeja de entrada",
diff --git a/app/javascript/dashboard/i18n/locale/es/components.json b/app/javascript/dashboard/i18n/locale/es/components.json
index 4627e6897..f588a7602 100644
--- a/app/javascript/dashboard/i18n/locale/es/components.json
+++ b/app/javascript/dashboard/i18n/locale/es/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "¡Muy pronto!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/es/contact.json b/app/javascript/dashboard/i18n/locale/es/contact.json
index 839f9d057..e47cdd4cf 100644
--- a/app/javascript/dashboard/i18n/locale/es/contact.json
+++ b/app/javascript/dashboard/i18n/locale/es/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Llamar",
     "CALL_INITIATED": "Llamando al contacto…",
     "CALL_FAILED": "No se puede iniciar la llamada. Por favor, inténtelo de nuevo.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Seleccionar un buzón de entrada"
     },
diff --git a/app/javascript/dashboard/i18n/locale/es/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/es/inboxMgmt.json
index 16fd3e363..8f8dc9454 100644
--- a/app/javascript/dashboard/i18n/locale/es/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/es/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Por favor, introduzca su URL de Webhook",
           "ERROR": "Por favor, introduzca una URL válida"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Dominio del sitio web",
           "PLACEHOLDER": "Introduzca el dominio de su sitio web (por ejemplo: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/es/integrations.json b/app/javascript/dashboard/i18n/locale/es/integrations.json
index 4c2c9737a..ff34d1251 100644
--- a/app/javascript/dashboard/i18n/locale/es/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/es/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Abrir facturación",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Por favor, comuníquese con su administrador para la actualización."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/es/macros.json b/app/javascript/dashboard/i18n/locale/es/macros.json
index 3d59c9c88..956d37e48 100644
--- a/app/javascript/dashboard/i18n/locale/es/macros.json
+++ b/app/javascript/dashboard/i18n/locale/es/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Añadir etiqueta",
       "REMOVE_LABEL": "Eliminar etiqueta",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Enviar transcripción por correo",
       "MUTE_CONVERSATION": "Silenciar Conversación",
diff --git a/app/javascript/dashboard/i18n/locale/es/settings.json b/app/javascript/dashboard/i18n/locale/es/settings.json
index 14076393e..be7747902 100644
--- a/app/javascript/dashboard/i18n/locale/es/settings.json
+++ b/app/javascript/dashboard/i18n/locale/es/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Firma guardada correctamente",
         "IMAGE_UPLOAD_ERROR": "¡No se pudo subir la imagen! Intente nuevamente",
         "IMAGE_UPLOAD_SUCCESS": "Imagen agregada satisfactoriamente. Por favor haga clic en salvar para guardar la firma",
-        "IMAGE_UPLOAD_SIZE_ERROR": "El tamaño de la imagen debe ser menor que {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "El tamaño de la imagen debe ser menor que {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Firma del mensaje",
diff --git a/app/javascript/dashboard/i18n/locale/es/signup.json b/app/javascript/dashboard/i18n/locale/es/signup.json
index 02bb594e3..b73250f09 100644
--- a/app/javascript/dashboard/i18n/locale/es/signup.json
+++ b/app/javascript/dashboard/i18n/locale/es/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "No se pudo conectar al servidor Woot, por favor inténtalo de nuevo más tarde"
     },
     "SUBMIT": "Crear una cuenta",
-    "HAVE_AN_ACCOUNT": "¿Ya tienes una cuenta?"
+    "HAVE_AN_ACCOUNT": "¿Ya tienes una cuenta?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Reenviar correo de verificación",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/et/agentBots.json b/app/javascript/dashboard/i18n/locale/et/agentBots.json
index dc92016ab..c17ec60d0 100644
--- a/app/javascript/dashboard/i18n/locale/et/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/et/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/et/automation.json b/app/javascript/dashboard/i18n/locale/et/automation.json
index 22a9735f4..7cea69c5e 100644
--- a/app/javascript/dashboard/i18n/locale/et/automation.json
+++ b/app/javascript/dashboard/i18n/locale/et/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privaatne märkus",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/et/components.json b/app/javascript/dashboard/i18n/locale/et/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/et/components.json
+++ b/app/javascript/dashboard/i18n/locale/et/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/et/contact.json b/app/javascript/dashboard/i18n/locale/et/contact.json
index 5bacfd708..a83a0af4c 100644
--- a/app/javascript/dashboard/i18n/locale/et/contact.json
+++ b/app/javascript/dashboard/i18n/locale/et/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Helista",
     "CALL_INITIATED": "Helistatakse kontaktile…",
     "CALL_FAILED": "Kõne alustamine ebaõnnestus. Palun proovi uuesti.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Vali häälpostkast"
     },
diff --git a/app/javascript/dashboard/i18n/locale/et/helpCenter.json b/app/javascript/dashboard/i18n/locale/et/helpCenter.json
index 757886844..4bb4bbb3b 100644
--- a/app/javascript/dashboard/i18n/locale/et/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/et/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "Rohkem omadusi",
         "UNCATEGORIZED": "Kategooriata",
-        "EDITOR_PLACEHOLDER": "Kirjuta midagi..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Artikli omadused",
diff --git a/app/javascript/dashboard/i18n/locale/et/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/et/inboxMgmt.json
index 4a84bf948..51c7087a5 100644
--- a/app/javascript/dashboard/i18n/locale/et/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/et/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Palun sisestage oma webhooki URL",
           "ERROR": "Palun sisesta kehtiv URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Veebisaidi domeen",
           "PLACEHOLDER": "Sisestage oma veebisaidi domeen (nt acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/et/integrations.json b/app/javascript/dashboard/i18n/locale/et/integrations.json
index e84e65737..0ac64ef6a 100644
--- a/app/javascript/dashboard/i18n/locale/et/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/et/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/et/macros.json b/app/javascript/dashboard/i18n/locale/et/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/et/macros.json
+++ b/app/javascript/dashboard/i18n/locale/et/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/et/settings.json b/app/javascript/dashboard/i18n/locale/et/settings.json
index dce9af51f..a4ba6ac6e 100644
--- a/app/javascript/dashboard/i18n/locale/et/settings.json
+++ b/app/javascript/dashboard/i18n/locale/et/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Allkiri salvestati edukalt",
         "IMAGE_UPLOAD_ERROR": "Pildi üleslaadimine ebaõnnestus! Proovi uuesti",
         "IMAGE_UPLOAD_SUCCESS": "Pilt lisatud edukalt. Palun klõpsa salvestamiseks nuppu Salvesta",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Pildi suurus peab olema väiksem kui {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Pildi suurus peab olema väiksem kui {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Sõnumi allkiri",
diff --git a/app/javascript/dashboard/i18n/locale/et/signup.json b/app/javascript/dashboard/i18n/locale/et/signup.json
index 4a90fd322..2814dc5cc 100644
--- a/app/javascript/dashboard/i18n/locale/et/signup.json
+++ b/app/javascript/dashboard/i18n/locale/et/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Saada kinnituskiri uuesti",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fa/agentBots.json b/app/javascript/dashboard/i18n/locale/fa/agentBots.json
index cd69870f4..f187d0cbd 100644
--- a/app/javascript/dashboard/i18n/locale/fa/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fa/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "ربات بروز رسانی نشد، لطفا دوباره امتحان کنید."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "توکن دسترسی",
       "DESCRIPTION": "توکن دسترسی را کپی کرده و در جای امن ذخیره کنید",
diff --git a/app/javascript/dashboard/i18n/locale/fa/automation.json b/app/javascript/dashboard/i18n/locale/fa/automation.json
index 9a203b74f..619911264 100644
--- a/app/javascript/dashboard/i18n/locale/fa/automation.json
+++ b/app/javascript/dashboard/i18n/locale/fa/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "یادداشت خصوصی",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "ایمیل",
       "INBOX": "صندوق ورودی",
diff --git a/app/javascript/dashboard/i18n/locale/fa/components.json b/app/javascript/dashboard/i18n/locale/fa/components.json
index b2dd2e2ee..cab63a405 100644
--- a/app/javascript/dashboard/i18n/locale/fa/components.json
+++ b/app/javascript/dashboard/i18n/locale/fa/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fa/contact.json b/app/javascript/dashboard/i18n/locale/fa/contact.json
index 2dddb7f96..c6428b5ca 100644
--- a/app/javascript/dashboard/i18n/locale/fa/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fa/contact.json
@@ -20,6 +20,7 @@
     "CALL": "تماس",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/fa/helpCenter.json b/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
index 7b211d718..d020f4a7c 100644
--- a/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "دسته بندی نشده",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json
index ad64e8cdf..a45d23790 100644
--- a/app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "لطفا آدرس URL صحیحی وارد کنید"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "دامنه سایت",
           "PLACEHOLDER": "دامنه سایت خود را وارد کنید (به عنوان مثال: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/fa/integrations.json b/app/javascript/dashboard/i18n/locale/fa/integrations.json
index 492563c8d..472b33d73 100644
--- a/app/javascript/dashboard/i18n/locale/fa/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fa/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "باز کردن صورتحساب",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "لطفاً برای ارتقا با ادمین خود تماس بگیرید."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/fa/macros.json b/app/javascript/dashboard/i18n/locale/fa/macros.json
index 5221dcb95..e61541f2c 100644
--- a/app/javascript/dashboard/i18n/locale/fa/macros.json
+++ b/app/javascript/dashboard/i18n/locale/fa/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "بی‌صدا کردن گفتگو",
diff --git a/app/javascript/dashboard/i18n/locale/fa/settings.json b/app/javascript/dashboard/i18n/locale/fa/settings.json
index 5fe16b4c6..49ec42840 100644
--- a/app/javascript/dashboard/i18n/locale/fa/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fa/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "امضا با موفقیت ذخیره شد",
         "IMAGE_UPLOAD_ERROR": "تصویر ارسال نشد! دوباره امتحان کنید",
         "IMAGE_UPLOAD_SUCCESS": "تصویر با موفقیت اضافه شد. لطفا بر روی ذخیره کلیک کنید تا امضا ذخیره شود",
-        "IMAGE_UPLOAD_SIZE_ERROR": "اندازه تصویر باید کمتر از {size} مگابایت باشد"
+        "IMAGE_UPLOAD_SIZE_ERROR": "اندازه تصویر باید کمتر از {size} مگابایت باشد",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "امضای پیام",
diff --git a/app/javascript/dashboard/i18n/locale/fa/signup.json b/app/javascript/dashboard/i18n/locale/fa/signup.json
index 38a662649..e0b3dcf41 100644
--- a/app/javascript/dashboard/i18n/locale/fa/signup.json
+++ b/app/javascript/dashboard/i18n/locale/fa/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "ارتباط با سرور برقرار نشد، لطفا بعدا امتحان کنید"
     },
     "SUBMIT": "ایجاد حساب کاربری",
-    "HAVE_AN_ACCOUNT": "از قبل حساب‌کاربری دارید؟"
+    "HAVE_AN_ACCOUNT": "از قبل حساب‌کاربری دارید؟",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "ارسال مجدد ایمیل تایید",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fi/agentBots.json b/app/javascript/dashboard/i18n/locale/fi/agentBots.json
index ed237979f..d2787550f 100644
--- a/app/javascript/dashboard/i18n/locale/fi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fi/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/fi/automation.json b/app/javascript/dashboard/i18n/locale/fi/automation.json
index 0dfca6771..43c1a6a31 100644
--- a/app/javascript/dashboard/i18n/locale/fi/automation.json
+++ b/app/javascript/dashboard/i18n/locale/fi/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Sisäinen merkintä",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Sähköposti",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/fi/components.json b/app/javascript/dashboard/i18n/locale/fi/components.json
index 16b40e1e4..d7dc18f5c 100644
--- a/app/javascript/dashboard/i18n/locale/fi/components.json
+++ b/app/javascript/dashboard/i18n/locale/fi/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fi/contact.json b/app/javascript/dashboard/i18n/locale/fi/contact.json
index 4950073a8..c3db43d17 100644
--- a/app/javascript/dashboard/i18n/locale/fi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fi/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json
index d40fb8663..86adbffc6 100644
--- a/app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Anna kelvollinen URL-osoite"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Sivuston verkkotunnus",
           "PLACEHOLDER": "Anna sivuston verkkotunnus (esim. acme.fi)"
diff --git a/app/javascript/dashboard/i18n/locale/fi/integrations.json b/app/javascript/dashboard/i18n/locale/fi/integrations.json
index 2696dee05..cc0c0a0e8 100644
--- a/app/javascript/dashboard/i18n/locale/fi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fi/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/fi/macros.json b/app/javascript/dashboard/i18n/locale/fi/macros.json
index 5d78f2687..b053ae8c8 100644
--- a/app/javascript/dashboard/i18n/locale/fi/macros.json
+++ b/app/javascript/dashboard/i18n/locale/fi/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mykistä Keskustelu",
diff --git a/app/javascript/dashboard/i18n/locale/fi/settings.json b/app/javascript/dashboard/i18n/locale/fi/settings.json
index bf7d7bc44..5c70b7459 100644
--- a/app/javascript/dashboard/i18n/locale/fi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fi/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/fi/signup.json b/app/javascript/dashboard/i18n/locale/fi/signup.json
index a460c1582..b307e6e19 100644
--- a/app/javascript/dashboard/i18n/locale/fi/signup.json
+++ b/app/javascript/dashboard/i18n/locale/fi/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Yhteyden muodostaminen Woot-palvelimelle ei onnistunut, yritä myöhemmin uudelleen"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Onko sinulla jo tili?"
+    "HAVE_AN_ACCOUNT": "Onko sinulla jo tili?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fr/agentBots.json b/app/javascript/dashboard/i18n/locale/fr/agentBots.json
index 915adb649..28a6179a6 100644
--- a/app/javascript/dashboard/i18n/locale/fr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fr/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Impossible de mettre à jour le bot, veuillez réessayer plus tard."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Jeton d'accès",
       "DESCRIPTION": "Copiez le jeton d'accès et enregistrez-le en toute sécurité",
diff --git a/app/javascript/dashboard/i18n/locale/fr/automation.json b/app/javascript/dashboard/i18n/locale/fr/automation.json
index a43e34cfa..8455de077 100644
--- a/app/javascript/dashboard/i18n/locale/fr/automation.json
+++ b/app/javascript/dashboard/i18n/locale/fr/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assigner à un agent",
       "ASSIGN_TEAM": "Assigner une équipe",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Supprimer l’équipe assignée",
       "ADD_LABEL": "Ajouter une étiquette",
       "REMOVE_LABEL": "Supprimer une étiquette",
       "SEND_EMAIL_TO_TEAM": "Envoyer un e-mail à l'équipe",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Type de message",
+      "PRIVATE_NOTE": "Note privée",
       "MESSAGE_CONTAINS": "Le message contient",
       "EMAIL": "Courriel",
       "INBOX": "Boîte de réception",
diff --git a/app/javascript/dashboard/i18n/locale/fr/components.json b/app/javascript/dashboard/i18n/locale/fr/components.json
index 49535efce..53ebf3b1a 100644
--- a/app/javascript/dashboard/i18n/locale/fr/components.json
+++ b/app/javascript/dashboard/i18n/locale/fr/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Bientôt disponible !"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/fr/contact.json b/app/javascript/dashboard/i18n/locale/fr/contact.json
index baded39db..36e12a1b2 100644
--- a/app/javascript/dashboard/i18n/locale/fr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fr/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Appel",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choisir une boîte de réception vocale"
     },
diff --git a/app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json
index 9b0df9c8d..a96e4de0b 100644
--- a/app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Veuillez entrer une URL valide"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domaine du site Web",
           "PLACEHOLDER": "Entrez le domaine de votre site Web (ex : acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/fr/integrations.json b/app/javascript/dashboard/i18n/locale/fr/integrations.json
index 4bbc1b94b..31484f430 100644
--- a/app/javascript/dashboard/i18n/locale/fr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fr/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Ouvrir la facturation",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/fr/macros.json b/app/javascript/dashboard/i18n/locale/fr/macros.json
index d61e849d8..19b4649e0 100644
--- a/app/javascript/dashboard/i18n/locale/fr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/fr/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Attribuer un agent",
       "ADD_LABEL": "Ajouter une étiquette",
       "REMOVE_LABEL": "Supprimer une étiquette",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Supprimer l’équipe assignée",
       "SEND_EMAIL_TRANSCRIPT": "Envoyer une transcription par e-mail",
       "MUTE_CONVERSATION": "Mettre la conversation en sourdine",
diff --git a/app/javascript/dashboard/i18n/locale/fr/settings.json b/app/javascript/dashboard/i18n/locale/fr/settings.json
index 15dceb726..5629b0351 100644
--- a/app/javascript/dashboard/i18n/locale/fr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fr/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature enregistrée avec succès",
         "IMAGE_UPLOAD_ERROR": "Impossible de télécharger l'image! Réessayez",
         "IMAGE_UPLOAD_SUCCESS": "L'image a été ajoutée avec succès. Veuillez cliquer sur Enregistrer pour enregistrer la signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "La taille de l'image doit être inférieure à {size}Mo"
+        "IMAGE_UPLOAD_SIZE_ERROR": "La taille de l'image doit être inférieure à {size}Mo",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Signature du message",
diff --git a/app/javascript/dashboard/i18n/locale/fr/signup.json b/app/javascript/dashboard/i18n/locale/fr/signup.json
index 1d3aa0d4f..3ec6e7254 100644
--- a/app/javascript/dashboard/i18n/locale/fr/signup.json
+++ b/app/javascript/dashboard/i18n/locale/fr/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Impossible de se connecter au serveur Woot, veuillez réessayer plus tard"
     },
     "SUBMIT": "Créer un compte",
-    "HAVE_AN_ACCOUNT": "Vous avez déjà un compte ?"
+    "HAVE_AN_ACCOUNT": "Vous avez déjà un compte ?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/he/agentBots.json b/app/javascript/dashboard/i18n/locale/he/agentBots.json
index a0787013f..021dfb70b 100644
--- a/app/javascript/dashboard/i18n/locale/he/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/he/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "לא ניתן לעדכן בוט. אנא נסה שוב."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "אסימון גישה",
       "DESCRIPTION": "העתק את אסימון הגישה ושמור אותו בבטחה",
diff --git a/app/javascript/dashboard/i18n/locale/he/automation.json b/app/javascript/dashboard/i18n/locale/he/automation.json
index c93ce37ad..eab82a584 100644
--- a/app/javascript/dashboard/i18n/locale/he/automation.json
+++ b/app/javascript/dashboard/i18n/locale/he/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "הקצה לסוכן",
       "ASSIGN_TEAM": "הקצה צוות",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "הסר צוות שהוקצה",
       "ADD_LABEL": "הוסף תווית",
       "REMOVE_LABEL": "הסר תווית",
       "SEND_EMAIL_TO_TEAM": "שלח דוא\"ל לצוות",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "סוג הודעה",
+      "PRIVATE_NOTE": "הערה פרטית",
       "MESSAGE_CONTAINS": "ההודעה מכילה",
       "EMAIL": "דוא\"ל",
       "INBOX": "תיבת דואר נכנס",
diff --git a/app/javascript/dashboard/i18n/locale/he/components.json b/app/javascript/dashboard/i18n/locale/he/components.json
index 7e4a33953..87ba64827 100644
--- a/app/javascript/dashboard/i18n/locale/he/components.json
+++ b/app/javascript/dashboard/i18n/locale/he/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "בקרוב!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/he/contact.json b/app/javascript/dashboard/i18n/locale/he/contact.json
index af89a1f60..e32bbf26f 100644
--- a/app/javascript/dashboard/i18n/locale/he/contact.json
+++ b/app/javascript/dashboard/i18n/locale/he/contact.json
@@ -20,6 +20,7 @@
     "CALL": "התקשר",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "בחר תיבת דואר קולי"
     },
diff --git a/app/javascript/dashboard/i18n/locale/he/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/he/inboxMgmt.json
index 11f790980..64c6f3f06 100644
--- a/app/javascript/dashboard/i18n/locale/he/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/he/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "אנא הזן את כתובת ה-Webhook URL שלך",
           "ERROR": "אנא הכנס כתובת URL חוקית"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "דומיין אתר",
           "PLACEHOLDER": "הזן את שם האתר שלך (למשל: Acme Inc)"
diff --git a/app/javascript/dashboard/i18n/locale/he/integrations.json b/app/javascript/dashboard/i18n/locale/he/integrations.json
index 3bc992b0f..ebdad2ec4 100644
--- a/app/javascript/dashboard/i18n/locale/he/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/he/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "הכלי המותאם אישית נמחק בהצלחה",
         "ERROR_MESSAGE": "מחיקת הכלי המותאם אישית נכשלה"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "פתח חיוב",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "אנא פנה למנהל המערכת שלך לצורך השדרוג."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/he/macros.json b/app/javascript/dashboard/i18n/locale/he/macros.json
index 41365acd0..663167e51 100644
--- a/app/javascript/dashboard/i18n/locale/he/macros.json
+++ b/app/javascript/dashboard/i18n/locale/he/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "הקצה סוכן",
       "ADD_LABEL": "הוסף תווית",
       "REMOVE_LABEL": "הסר תווית",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "הסר צוות שהוקצה",
       "SEND_EMAIL_TRANSCRIPT": "שלח תמלול דוא\"ל",
       "MUTE_CONVERSATION": "השתק שיחה",
diff --git a/app/javascript/dashboard/i18n/locale/he/settings.json b/app/javascript/dashboard/i18n/locale/he/settings.json
index 317e096e6..8aa405c49 100644
--- a/app/javascript/dashboard/i18n/locale/he/settings.json
+++ b/app/javascript/dashboard/i18n/locale/he/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "החתימה נשמרה בהצלחה",
         "IMAGE_UPLOAD_ERROR": "לא ניתן להעלות את התמונה! נסה שוב",
         "IMAGE_UPLOAD_SUCCESS": "התמונה נוספה בהצלחה. אנא לחץ על שמור כדי לשמור את החתימה",
-        "IMAGE_UPLOAD_SIZE_ERROR": "גודל התמונה צריך להיות פחות מ-{size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "גודל התמונה צריך להיות פחות מ-{size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "חתימת הודעה",
diff --git a/app/javascript/dashboard/i18n/locale/he/signup.json b/app/javascript/dashboard/i18n/locale/he/signup.json
index 702b7be96..81af889f4 100644
--- a/app/javascript/dashboard/i18n/locale/he/signup.json
+++ b/app/javascript/dashboard/i18n/locale/he/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "לא ניתן להתחבר לשרת Woot, נסה שוב מאוחר יותר"
     },
     "SUBMIT": "צור חשבון",
-    "HAVE_AN_ACCOUNT": "כבר יש לך חשבון?"
+    "HAVE_AN_ACCOUNT": "כבר יש לך חשבון?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "שלח מחדש דוא\"ל אימות",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hi/agentBots.json b/app/javascript/dashboard/i18n/locale/hi/agentBots.json
index dc92016ab..c17ec60d0 100644
--- a/app/javascript/dashboard/i18n/locale/hi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hi/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/hi/automation.json b/app/javascript/dashboard/i18n/locale/hi/automation.json
index 22a9735f4..46f4a520e 100644
--- a/app/javascript/dashboard/i18n/locale/hi/automation.json
+++ b/app/javascript/dashboard/i18n/locale/hi/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/hi/components.json b/app/javascript/dashboard/i18n/locale/hi/components.json
index 748020e02..ea7ea6eb5 100644
--- a/app/javascript/dashboard/i18n/locale/hi/components.json
+++ b/app/javascript/dashboard/i18n/locale/hi/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hi/contact.json b/app/javascript/dashboard/i18n/locale/hi/contact.json
index b69f88a97..e58921a5e 100644
--- a/app/javascript/dashboard/i18n/locale/hi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hi/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/hi/helpCenter.json b/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
index 16ffbc4ca..c7989a5bd 100644
--- a/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json
index 38a9bd2c7..f5dd1270e 100644
--- a/app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/hi/integrations.json b/app/javascript/dashboard/i18n/locale/hi/integrations.json
index 2e88278c6..0be5b2278 100644
--- a/app/javascript/dashboard/i18n/locale/hi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hi/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/hi/macros.json b/app/javascript/dashboard/i18n/locale/hi/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/hi/macros.json
+++ b/app/javascript/dashboard/i18n/locale/hi/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/hi/settings.json b/app/javascript/dashboard/i18n/locale/hi/settings.json
index 805ffee46..51f673f15 100644
--- a/app/javascript/dashboard/i18n/locale/hi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hi/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/hi/signup.json b/app/javascript/dashboard/i18n/locale/hi/signup.json
index 746ca0999..d16b10839 100644
--- a/app/javascript/dashboard/i18n/locale/hi/signup.json
+++ b/app/javascript/dashboard/i18n/locale/hi/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hr/agentBots.json b/app/javascript/dashboard/i18n/locale/hr/agentBots.json
index 018cfee80..1e5019dca 100644
--- a/app/javascript/dashboard/i18n/locale/hr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hr/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Nije moguće ažurirati bota, molimo pokušajte ponovno."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Pristupni token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/hr/automation.json b/app/javascript/dashboard/i18n/locale/hr/automation.json
index 95d4d7b10..4de4cfd09 100644
--- a/app/javascript/dashboard/i18n/locale/hr/automation.json
+++ b/app/javascript/dashboard/i18n/locale/hr/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/hr/components.json b/app/javascript/dashboard/i18n/locale/hr/components.json
index 372cb867d..e43d0f95e 100644
--- a/app/javascript/dashboard/i18n/locale/hr/components.json
+++ b/app/javascript/dashboard/i18n/locale/hr/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hr/contact.json b/app/javascript/dashboard/i18n/locale/hr/contact.json
index f8386b234..c388d8978 100644
--- a/app/javascript/dashboard/i18n/locale/hr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hr/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/hr/helpCenter.json b/app/javascript/dashboard/i18n/locale/hr/helpCenter.json
index 8291dee6e..ae07eff13 100644
--- a/app/javascript/dashboard/i18n/locale/hr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hr/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json
index b59380044..40052a8b3 100644
--- a/app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/hr/integrations.json b/app/javascript/dashboard/i18n/locale/hr/integrations.json
index 81ee3b28a..269c4faac 100644
--- a/app/javascript/dashboard/i18n/locale/hr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hr/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/hr/macros.json b/app/javascript/dashboard/i18n/locale/hr/macros.json
index bb81f8cb9..188e2cedf 100644
--- a/app/javascript/dashboard/i18n/locale/hr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/hr/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/hr/settings.json b/app/javascript/dashboard/i18n/locale/hr/settings.json
index 319481096..4ec0300f6 100644
--- a/app/javascript/dashboard/i18n/locale/hr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hr/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/hr/signup.json b/app/javascript/dashboard/i18n/locale/hr/signup.json
index ee8f92d85..ac6a702ef 100644
--- a/app/javascript/dashboard/i18n/locale/hr/signup.json
+++ b/app/javascript/dashboard/i18n/locale/hr/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hu/agentBots.json b/app/javascript/dashboard/i18n/locale/hu/agentBots.json
index 12e650448..3105889cf 100644
--- a/app/javascript/dashboard/i18n/locale/hu/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hu/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Nem tudta frissíteni a botot. Kérjük, próbálja újra."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Hozzáférési kulcs",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/hu/automation.json b/app/javascript/dashboard/i18n/locale/hu/automation.json
index bdd2d6cd8..9e7b528ba 100644
--- a/app/javascript/dashboard/i18n/locale/hu/automation.json
+++ b/app/javascript/dashboard/i18n/locale/hu/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privát üzenet",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-mail",
       "INBOX": "Fiók",
diff --git a/app/javascript/dashboard/i18n/locale/hu/components.json b/app/javascript/dashboard/i18n/locale/hu/components.json
index 22a01aeaf..5fd99eaed 100644
--- a/app/javascript/dashboard/i18n/locale/hu/components.json
+++ b/app/javascript/dashboard/i18n/locale/hu/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hu/contact.json b/app/javascript/dashboard/i18n/locale/hu/contact.json
index 0ef163f1e..c7e10ac65 100644
--- a/app/javascript/dashboard/i18n/locale/hu/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hu/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json
index 558fbe47a..557694aec 100644
--- a/app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Kérjük helyes URL-t adj meg"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website domain",
           "PLACEHOLDER": "Add meg weboldalad domainjét (pl.: példa.hu)"
diff --git a/app/javascript/dashboard/i18n/locale/hu/integrations.json b/app/javascript/dashboard/i18n/locale/hu/integrations.json
index bed8f4dd1..f3cab8c72 100644
--- a/app/javascript/dashboard/i18n/locale/hu/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hu/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Számlázási beállítások megnyitása",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/hu/macros.json b/app/javascript/dashboard/i18n/locale/hu/macros.json
index 3e3facdb8..d4592f816 100644
--- a/app/javascript/dashboard/i18n/locale/hu/macros.json
+++ b/app/javascript/dashboard/i18n/locale/hu/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Beszélgetés elnémítása",
diff --git a/app/javascript/dashboard/i18n/locale/hu/settings.json b/app/javascript/dashboard/i18n/locale/hu/settings.json
index 4a530b0fc..acde7e91b 100644
--- a/app/javascript/dashboard/i18n/locale/hu/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hu/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Aláírás sikeresen mentve",
         "IMAGE_UPLOAD_ERROR": "A képet nem lehet betölteni! Próbálja újra",
         "IMAGE_UPLOAD_SUCCESS": "A kép sikeresen hozzáadva. Az aláírás mentéséhez kattintson a mentésre",
-        "IMAGE_UPLOAD_SIZE_ERROR": "A kép mérete kevesebb, mint {size} MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "A kép mérete kevesebb, mint {size} MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Üzenet aláírás",
diff --git a/app/javascript/dashboard/i18n/locale/hu/signup.json b/app/javascript/dashboard/i18n/locale/hu/signup.json
index c9f35486e..5e2d2561a 100644
--- a/app/javascript/dashboard/i18n/locale/hu/signup.json
+++ b/app/javascript/dashboard/i18n/locale/hu/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Nem sikerült csatlakozni a Woot szerverhez, kérjük próbáld később"
     },
     "SUBMIT": "Fiók létrehozása",
-    "HAVE_AN_ACCOUNT": "Már van fiókod?"
+    "HAVE_AN_ACCOUNT": "Már van fiókod?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hy/agentBots.json b/app/javascript/dashboard/i18n/locale/hy/agentBots.json
index dc92016ab..155cd1d91 100644
--- a/app/javascript/dashboard/i18n/locale/hy/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hy/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Պատճենել գաղտնաբառը",
+      "COPY_SUCCESS": "Գաղտնաբառը պատճենվել է",
+      "TOGGLE": "Ցուցադրել/թաքցնել գաղտնաբառը",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Պատրաստ է",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/hy/automation.json b/app/javascript/dashboard/i18n/locale/hy/automation.json
index 22a9735f4..51bcc4207 100644
--- a/app/javascript/dashboard/i18n/locale/hy/automation.json
+++ b/app/javascript/dashboard/i18n/locale/hy/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Գաղտնի նշում",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/hy/components.json b/app/javascript/dashboard/i18n/locale/hy/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/hy/components.json
+++ b/app/javascript/dashboard/i18n/locale/hy/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/hy/contact.json b/app/javascript/dashboard/i18n/locale/hy/contact.json
index 7785edab9..a5879aad6 100644
--- a/app/javascript/dashboard/i18n/locale/hy/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hy/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Զանգ",
     "CALL_INITIATED": "Զանգը սկսվում է…",
     "CALL_FAILED": "Չհաջողվեց սկսել զանգը։ Խնդրում ենք փորձել կրկին։",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Ընտրեք ձայնային մուտքագրման արկղը"
     },
diff --git a/app/javascript/dashboard/i18n/locale/hy/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/hy/inboxMgmt.json
index cf46459d3..54ddb3821 100644
--- a/app/javascript/dashboard/i18n/locale/hy/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/hy/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Խնդրում ենք մուտքագրել ձեր Webhook URL-ը",
           "ERROR": "Խնդրում ենք մուտքագրել վավեր URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Պատճենել գաղտնաբառը",
+          "COPY_SUCCESS": "Գաղտնաբառը պատճենվել է",
+          "TOGGLE": "Ցուցադրել/թաքցնել գաղտնաբառը",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Վեբկայքի տիրույթ",
           "PLACEHOLDER": "Մուտքագրեք ձեր վեբկայքի տիրույթը (օրինակ՝ acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/hy/integrations.json b/app/javascript/dashboard/i18n/locale/hy/integrations.json
index 4ba0d04ed..852ad54c6 100644
--- a/app/javascript/dashboard/i18n/locale/hy/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hy/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Alat tersuai berjaya dipadam",
         "ERROR_MESSAGE": "Gagal memadam alat tersuai"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/hy/macros.json b/app/javascript/dashboard/i18n/locale/hy/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/hy/macros.json
+++ b/app/javascript/dashboard/i18n/locale/hy/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/hy/settings.json b/app/javascript/dashboard/i18n/locale/hy/settings.json
index 01cebd986..463da6f97 100644
--- a/app/javascript/dashboard/i18n/locale/hy/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hy/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Ստորագրությունը հաջողությամբ պահպանվել է",
         "IMAGE_UPLOAD_ERROR": "Պատկերի վերբեռնումը չհաջողվեց։ Փորձեք կրկին",
         "IMAGE_UPLOAD_SUCCESS": "Պատկերը հաջողությամբ ավելացվեց։ Խնդրում ենք սեղմել պահպանել՝ ստորագրությունը պահպանելու համար",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Պատկերի չափը պետք է լինի {size} ՄԲ-ից փոքր"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Պատկերի չափը պետք է լինի {size} ՄԲ-ից փոքր",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Հաղորդագրության ստորագրություն",
diff --git a/app/javascript/dashboard/i18n/locale/hy/signup.json b/app/javascript/dashboard/i18n/locale/hy/signup.json
index fa4322493..dc06c7501 100644
--- a/app/javascript/dashboard/i18n/locale/hy/signup.json
+++ b/app/javascript/dashboard/i18n/locale/hy/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Վերակազմակերպել հաստատման էլեկտրոնային փոստը",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/id/agentBots.json b/app/javascript/dashboard/i18n/locale/id/agentBots.json
index 2639f67b0..6f619e280 100644
--- a/app/javascript/dashboard/i18n/locale/id/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/id/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token Akses",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/id/automation.json b/app/javascript/dashboard/i18n/locale/id/automation.json
index 8ff80ae93..ca7bc83fc 100644
--- a/app/javascript/dashboard/i18n/locale/id/automation.json
+++ b/app/javascript/dashboard/i18n/locale/id/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Catatan Pribadi",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Kotak masuk",
diff --git a/app/javascript/dashboard/i18n/locale/id/components.json b/app/javascript/dashboard/i18n/locale/id/components.json
index 2f1e6802a..e3c2a8b39 100644
--- a/app/javascript/dashboard/i18n/locale/id/components.json
+++ b/app/javascript/dashboard/i18n/locale/id/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/id/contact.json b/app/javascript/dashboard/i18n/locale/id/contact.json
index dada842a7..fce8f036e 100644
--- a/app/javascript/dashboard/i18n/locale/id/contact.json
+++ b/app/javascript/dashboard/i18n/locale/id/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/id/helpCenter.json b/app/javascript/dashboard/i18n/locale/id/helpCenter.json
index 90daf4180..a121f9ced 100644
--- a/app/javascript/dashboard/i18n/locale/id/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/id/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Tanpa Kategori",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/id/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/id/inboxMgmt.json
index 40a5ace86..0dc21ea27 100644
--- a/app/javascript/dashboard/i18n/locale/id/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/id/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Harap masukkan URL yang valid"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domain Website",
           "PLACEHOLDER": "Masukkan domain situs web Anda (misalnya: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/id/integrations.json b/app/javascript/dashboard/i18n/locale/id/integrations.json
index 523de64e1..f27c1e22b 100644
--- a/app/javascript/dashboard/i18n/locale/id/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/id/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Buka tagihan",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/id/macros.json b/app/javascript/dashboard/i18n/locale/id/macros.json
index ff9b66392..1466d1d1b 100644
--- a/app/javascript/dashboard/i18n/locale/id/macros.json
+++ b/app/javascript/dashboard/i18n/locale/id/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Matikan Suara Percakapan",
diff --git a/app/javascript/dashboard/i18n/locale/id/settings.json b/app/javascript/dashboard/i18n/locale/id/settings.json
index 93bb7fb58..3a04f306c 100644
--- a/app/javascript/dashboard/i18n/locale/id/settings.json
+++ b/app/javascript/dashboard/i18n/locale/id/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Tanda tangan berhasil disimpan",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Ukuran gambar harus kurang dari {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Ukuran gambar harus kurang dari {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Tanda Tangan Pesan",
diff --git a/app/javascript/dashboard/i18n/locale/id/signup.json b/app/javascript/dashboard/i18n/locale/id/signup.json
index b580845a0..bc1f3ab84 100644
--- a/app/javascript/dashboard/i18n/locale/id/signup.json
+++ b/app/javascript/dashboard/i18n/locale/id/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Tidak dapat terhubung ke Server Woot, Silahkan coba lagi nanti"
     },
     "SUBMIT": "Buat akun",
-    "HAVE_AN_ACCOUNT": "Sudah punya akun?"
+    "HAVE_AN_ACCOUNT": "Sudah punya akun?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/is/agentBots.json b/app/javascript/dashboard/i18n/locale/is/agentBots.json
index 31fe17975..d35d26597 100644
--- a/app/javascript/dashboard/i18n/locale/is/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/is/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Aðgangslykill",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/is/automation.json b/app/javascript/dashboard/i18n/locale/is/automation.json
index d6d5c1ae8..aabe5a568 100644
--- a/app/javascript/dashboard/i18n/locale/is/automation.json
+++ b/app/javascript/dashboard/i18n/locale/is/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Tölvupóstfang",
       "INBOX": "Innhólf",
diff --git a/app/javascript/dashboard/i18n/locale/is/components.json b/app/javascript/dashboard/i18n/locale/is/components.json
index d3c75b1d6..1a4ab4455 100644
--- a/app/javascript/dashboard/i18n/locale/is/components.json
+++ b/app/javascript/dashboard/i18n/locale/is/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/is/contact.json b/app/javascript/dashboard/i18n/locale/is/contact.json
index 8ee019720..76c79686c 100644
--- a/app/javascript/dashboard/i18n/locale/is/contact.json
+++ b/app/javascript/dashboard/i18n/locale/is/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/is/helpCenter.json b/app/javascript/dashboard/i18n/locale/is/helpCenter.json
index d68670cd4..e6327269a 100644
--- a/app/javascript/dashboard/i18n/locale/is/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/is/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/is/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/is/inboxMgmt.json
index 8afcdc1c2..c717ee88c 100644
--- a/app/javascript/dashboard/i18n/locale/is/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/is/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Vinsamlega skráðu gilt URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Lén Vefsíðu",
           "PLACEHOLDER": "Sláðu lénið á vefsíðunni þinni (dæmi: acme.is)"
diff --git a/app/javascript/dashboard/i18n/locale/is/integrations.json b/app/javascript/dashboard/i18n/locale/is/integrations.json
index 74181313d..337f59e3c 100644
--- a/app/javascript/dashboard/i18n/locale/is/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/is/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/is/macros.json b/app/javascript/dashboard/i18n/locale/is/macros.json
index 4d5bb632f..bd1b9342d 100644
--- a/app/javascript/dashboard/i18n/locale/is/macros.json
+++ b/app/javascript/dashboard/i18n/locale/is/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Þagga Samtal",
diff --git a/app/javascript/dashboard/i18n/locale/is/settings.json b/app/javascript/dashboard/i18n/locale/is/settings.json
index e470fc11f..a317e5195 100644
--- a/app/javascript/dashboard/i18n/locale/is/settings.json
+++ b/app/javascript/dashboard/i18n/locale/is/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Undirskrift var vistuð",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Undirskrift skilaboða",
diff --git a/app/javascript/dashboard/i18n/locale/is/signup.json b/app/javascript/dashboard/i18n/locale/is/signup.json
index 7a7965142..8f5b408cb 100644
--- a/app/javascript/dashboard/i18n/locale/is/signup.json
+++ b/app/javascript/dashboard/i18n/locale/is/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Náði ekki að tengjast við netþjóna Woot, vinsamlegast reynið aftur"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Ertu nú þegar með aðgang?"
+    "HAVE_AN_ACCOUNT": "Ertu nú þegar með aðgang?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/it/agentBots.json b/app/javascript/dashboard/i18n/locale/it/agentBots.json
index 55cc5de67..3b800bc12 100644
--- a/app/javascript/dashboard/i18n/locale/it/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/it/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Impossibile aggiornare il bot. Riprova."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copia secret negli appunti",
+      "COPY_SUCCESS": "Secret copiato negli appunti",
+      "TOGGLE": "Cambia visibilità secret",
+      "CREATED_DESC": "Usa il secret qui sotto per verificare le signature dei webhook. Per favore copialo ora, puoi anche trovarlo in seguito nelle impostazioni del bot.",
+      "DONE": "Fatto",
+      "RESET_SUCCESS": "Webhook secret rigenerato con successo",
+      "RESET_ERROR": "Impossibile rigenerare il webhook secret. Riprova"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token di Accesso",
       "DESCRIPTION": "Copia il token di accesso e salvalo in un luogo sicuro",
diff --git a/app/javascript/dashboard/i18n/locale/it/automation.json b/app/javascript/dashboard/i18n/locale/it/automation.json
index e9e67cd07..f779061b1 100644
--- a/app/javascript/dashboard/i18n/locale/it/automation.json
+++ b/app/javascript/dashboard/i18n/locale/it/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assegna a un Operatore",
       "ASSIGN_TEAM": "Assegna a un Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Rimuovi Team Assegnato",
       "ADD_LABEL": "Aggiungi Etichetta",
       "REMOVE_LABEL": "Rimuovi Etichetta",
       "SEND_EMAIL_TO_TEAM": "Invia un'email al Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Tipo di Messaggio",
+      "PRIVATE_NOTE": "Nota Privata",
       "MESSAGE_CONTAINS": "Il Messaggio Contiene",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/it/components.json b/app/javascript/dashboard/i18n/locale/it/components.json
index 9f559cade..e44c5b92c 100644
--- a/app/javascript/dashboard/i18n/locale/it/components.json
+++ b/app/javascript/dashboard/i18n/locale/it/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/it/contact.json b/app/javascript/dashboard/i18n/locale/it/contact.json
index 892de6660..915d8af28 100644
--- a/app/javascript/dashboard/i18n/locale/it/contact.json
+++ b/app/javascript/dashboard/i18n/locale/it/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Chiama",
     "CALL_INITIATED": "Chiamando il contatto…",
     "CALL_FAILED": "Impossibile avviare la chiamata. Riprova.",
+    "CLICK_TO_EDIT": "Clicca per modificare",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Scegli una inbox vocale"
     },
diff --git a/app/javascript/dashboard/i18n/locale/it/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/it/inboxMgmt.json
index f76065367..91c7d51f0 100644
--- a/app/javascript/dashboard/i18n/locale/it/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/it/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Inserisci il tuo URL Webhook",
           "ERROR": "Inserisci un URL valido"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copia secret negli appunti",
+          "COPY_SUCCESS": "Secret copiato negli appunti",
+          "TOGGLE": "Cambia visibilità secret",
+          "RESET_SUCCESS": "Webhook secret rigenerato con successo",
+          "RESET_ERROR": "Impossibile rigenerare il webhook secret. Riprova"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Dominio del Sito",
           "PLACEHOLDER": "Inserisci il dominio del tuo sito web (es: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/it/integrations.json b/app/javascript/dashboard/i18n/locale/it/integrations.json
index 523de2d32..0c41aee3e 100644
--- a/app/javascript/dashboard/i18n/locale/it/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/it/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Strumento personalizzato eliminato correttamente",
         "ERROR_MESSAGE": "Impossibile eliminare lo strumento personalizzato"
       },
+      "PAYWALL": {
+        "TITLE": "Aggiorna per utilizzare gli strumenti con Captain",
+        "AVAILABLE_ON": "Gli strumenti Captain sono disponibili solo nei piani Business e Enterprise. Si prega di aggiornare al piano Business per utilizzare la funzionalità.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Apri fatturazione",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Gli strumenti Captain sono disponibili solo nei piani a pagamento.",
+        "UPGRADE_PROMPT": "Aggiorna a un piano a pagamento per utilizzare questa funzione.",
+        "ASK_ADMIN": "Contatta il tuo amministratore per l'aggiornamento."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/it/macros.json b/app/javascript/dashboard/i18n/locale/it/macros.json
index 1a05380ad..c91b69cee 100644
--- a/app/javascript/dashboard/i18n/locale/it/macros.json
+++ b/app/javascript/dashboard/i18n/locale/it/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assegna un Operatore",
       "ADD_LABEL": "Aggiungi Etichetta",
       "REMOVE_LABEL": "Rimuovi Etichetta",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Rimuovi Team Assegnato",
       "SEND_EMAIL_TRANSCRIPT": "Invia una Trascrizione Email",
       "MUTE_CONVERSATION": "Silenzia Conversazione",
diff --git a/app/javascript/dashboard/i18n/locale/it/settings.json b/app/javascript/dashboard/i18n/locale/it/settings.json
index 32b3cdd10..c210c8872 100644
--- a/app/javascript/dashboard/i18n/locale/it/settings.json
+++ b/app/javascript/dashboard/i18n/locale/it/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Firma salvata con successo",
         "IMAGE_UPLOAD_ERROR": "Impossibile caricare l'immagine! Riprova",
         "IMAGE_UPLOAD_SUCCESS": "Immagine aggiunta con successo. Clicca su Salva per salvare la firma",
-        "IMAGE_UPLOAD_SIZE_ERROR": "La dimensione dell'immagine deve essere inferiore a {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "La dimensione dell'immagine deve essere inferiore a {size}MB",
+        "INLINE_IMAGE_WARNING": "Le immagini in linea non possono più essere incollate. Si prega di utilizzare il pulsante di caricamento dell'immagine per aggiungere immagini alla firma."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Firma del messaggio",
diff --git a/app/javascript/dashboard/i18n/locale/it/signup.json b/app/javascript/dashboard/i18n/locale/it/signup.json
index 86c8fdf2f..a07e38934 100644
--- a/app/javascript/dashboard/i18n/locale/it/signup.json
+++ b/app/javascript/dashboard/i18n/locale/it/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Impossibile connettersi al server Woot. Riprova."
     },
     "SUBMIT": "Crea account",
-    "HAVE_AN_ACCOUNT": "Hai già un account?"
+    "HAVE_AN_ACCOUNT": "Hai già un account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Controlla le tue email",
+      "DESCRIPTION": "Abbiamo inviato un link di verifica a {email}. Clicca sul link per verificare la tua email e iniziare.",
+      "RESEND": "Invia nuovamente email di verifica",
+      "RESEND_SUCCESS": "Email di verifica inviata. Controlla la tua casella di posta.",
+      "RESEND_ERROR": "Impossibile inviare l'email di verifica. Riprova."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ja/agentBots.json b/app/javascript/dashboard/i18n/locale/ja/agentBots.json
index 776fa5517..5b61845bc 100644
--- a/app/javascript/dashboard/i18n/locale/ja/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ja/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "ボットを更新できませんでした。再試行してください。"
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "アクセストークン",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ja/automation.json b/app/javascript/dashboard/i18n/locale/ja/automation.json
index f8def7fba..4d19e9150 100644
--- a/app/javascript/dashboard/i18n/locale/ja/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ja/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "非公開メモ",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Eメール",
       "INBOX": "受信トレイ",
diff --git a/app/javascript/dashboard/i18n/locale/ja/components.json b/app/javascript/dashboard/i18n/locale/ja/components.json
index f91e4f5d4..4b7f15413 100644
--- a/app/javascript/dashboard/i18n/locale/ja/components.json
+++ b/app/javascript/dashboard/i18n/locale/ja/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ja/contact.json b/app/javascript/dashboard/i18n/locale/ja/contact.json
index 3b9bb73a7..d401d54ee 100644
--- a/app/javascript/dashboard/i18n/locale/ja/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ja/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json
index 17994dc40..409934efe 100644
--- a/app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Webhook URLを入力してください",
           "ERROR": "有効なURLを入力してください"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "ウェブサイトのドメイン",
           "PLACEHOLDER": "ウェブサイトのドメインを入力してください(例：acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ja/integrations.json b/app/javascript/dashboard/i18n/locale/ja/integrations.json
index 0df440e47..c501c1993 100644
--- a/app/javascript/dashboard/i18n/locale/ja/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ja/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "請求情報を開く",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "管理者にアップグレードを依頼してください。"
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ja/macros.json b/app/javascript/dashboard/i18n/locale/ja/macros.json
index 0a1bbbca5..59909faba 100644
--- a/app/javascript/dashboard/i18n/locale/ja/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ja/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "会話をミュート",
diff --git a/app/javascript/dashboard/i18n/locale/ja/settings.json b/app/javascript/dashboard/i18n/locale/ja/settings.json
index bb4290648..abc8872e2 100644
--- a/app/javascript/dashboard/i18n/locale/ja/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ja/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "署名が正常に保存されました",
         "IMAGE_UPLOAD_ERROR": "画像をアップロードできませんでした。もう一度お試しください。",
         "IMAGE_UPLOAD_SUCCESS": "画像が正常に追加されました。保存をクリックして署名を保存してください。",
-        "IMAGE_UPLOAD_SIZE_ERROR": "画像サイズは{size}MB未満である必要があります"
+        "IMAGE_UPLOAD_SIZE_ERROR": "画像サイズは{size}MB未満である必要があります",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "メッセージ署名",
diff --git a/app/javascript/dashboard/i18n/locale/ja/signup.json b/app/javascript/dashboard/i18n/locale/ja/signup.json
index aa0b74a44..45bc7d6e9 100644
--- a/app/javascript/dashboard/i18n/locale/ja/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ja/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Wootサーバーに接続できませんでした。後でもう一度お試しください。"
     },
     "SUBMIT": "アカウントを作成",
-    "HAVE_AN_ACCOUNT": "すでにアカウントをお持ちですか？"
+    "HAVE_AN_ACCOUNT": "すでにアカウントをお持ちですか？",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "認証メールを再送",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ka/agentBots.json b/app/javascript/dashboard/i18n/locale/ka/agentBots.json
index 437a1c612..099cd276b 100644
--- a/app/javascript/dashboard/i18n/locale/ka/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ka/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "საიდუმლოს კოპირება კლიპბორდზე",
+      "COPY_SUCCESS": "საიდუმლო კლიპბორდზე გადაწერილია",
+      "TOGGLE": "საიდუმლოს ხილვადობის გადართვა",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "მზადაა",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "წვდომის ტოკენი",
       "DESCRIPTION": "დააკოპირეთ წვდომის ტოკენი და უსაფრთხოდ შეინახეთ",
diff --git a/app/javascript/dashboard/i18n/locale/ka/automation.json b/app/javascript/dashboard/i18n/locale/ka/automation.json
index e4b78e3c3..cb865d8c3 100644
--- a/app/javascript/dashboard/i18n/locale/ka/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ka/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "აგენტის მინიჭება",
       "ASSIGN_TEAM": "გუნდის მინიჭება",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "იარლიყის დამატება",
       "REMOVE_LABEL": "იარლიყის მოცილება",
       "SEND_EMAIL_TO_TEAM": "ელფოსტის გაგზავნა გუნდისთვის",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "შეტყობინების ტიპი",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "შეტყობინება შეიცავს",
       "EMAIL": "ელფოსტა",
       "INBOX": "ინბოქსი",
diff --git a/app/javascript/dashboard/i18n/locale/ka/components.json b/app/javascript/dashboard/i18n/locale/ka/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/ka/components.json
+++ b/app/javascript/dashboard/i18n/locale/ka/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ka/contact.json b/app/javascript/dashboard/i18n/locale/ka/contact.json
index bf80c5567..726f40ada 100644
--- a/app/javascript/dashboard/i18n/locale/ka/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ka/contact.json
@@ -20,6 +20,7 @@
     "CALL": "დარეკვა",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "აირჩიეთ ხმოვანი საფოსტო ყუთი"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ka/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ka/inboxMgmt.json
index 09643219a..bb79e1ea2 100644
--- a/app/javascript/dashboard/i18n/locale/ka/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ka/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "გთხოვთ, შეიყვანეთ თქვენი Webhook URL",
           "ERROR": "გთხოვთ, შეიყვანოთ ვალიდური URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "საიდუმლოს კოპირება კლიპბორდზე",
+          "COPY_SUCCESS": "საიდუმლო კლიპბორდზე გადაწერილია",
+          "TOGGLE": "საიდუმლოს ხილვადობის გადართვა",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "ვებგვერდის დომენი",
           "PLACEHOLDER": "შეიყვანეთ თქვენი ვებსაიტის დომენი (მაგ: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ka/integrations.json b/app/javascript/dashboard/i18n/locale/ka/integrations.json
index df76bfabc..ec8452ce2 100644
--- a/app/javascript/dashboard/i18n/locale/ka/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ka/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "კასტომური ხელსაწყო წარმატებით წაიშალა",
         "ERROR_MESSAGE": "კასტომური ხელსაწყოს წაშლა ვერ მოხერხდა"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ka/macros.json b/app/javascript/dashboard/i18n/locale/ka/macros.json
index 182732c3c..9e25712ff 100644
--- a/app/javascript/dashboard/i18n/locale/ka/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ka/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "იარლიყის დამატება",
       "REMOVE_LABEL": "იარლიყის მოცილება",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "საუბრის ჩანაწერის გაგზავნა ელფოსტით",
       "MUTE_CONVERSATION": "საუბრის დადუმება",
diff --git a/app/javascript/dashboard/i18n/locale/ka/settings.json b/app/javascript/dashboard/i18n/locale/ka/settings.json
index 2333f765a..118461266 100644
--- a/app/javascript/dashboard/i18n/locale/ka/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ka/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "ხელმოწერა წარმატებით შენახულია",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "მესიჯის ხელმოწერა",
diff --git a/app/javascript/dashboard/i18n/locale/ka/signup.json b/app/javascript/dashboard/i18n/locale/ka/signup.json
index 5140c3c92..71a039e7d 100644
--- a/app/javascript/dashboard/i18n/locale/ka/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ka/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ko/agentBots.json b/app/javascript/dashboard/i18n/locale/ko/agentBots.json
index 87296ccd3..6135d5a96 100644
--- a/app/javascript/dashboard/i18n/locale/ko/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ko/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "봇을 업데이트할 수 없습니다. 다시 시도하십시오."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "시크릿을 클립보드에 복사",
+      "COPY_SUCCESS": "시크릿이 클립보드에 복사되었습니다",
+      "TOGGLE": "시크릿 표시 전환",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "액세스 토큰",
       "DESCRIPTION": "액세스 토큰을 복사하여 안전하게 보관하십시오.",
diff --git a/app/javascript/dashboard/i18n/locale/ko/automation.json b/app/javascript/dashboard/i18n/locale/ko/automation.json
index 19636cb22..59be1f768 100644
--- a/app/javascript/dashboard/i18n/locale/ko/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ko/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "에이전트에게 배정",
       "ASSIGN_TEAM": "팀 배정",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "배정된 팀 제거",
       "ADD_LABEL": "라벨 추가",
       "REMOVE_LABEL": "라벨 제거",
       "SEND_EMAIL_TO_TEAM": "팀에 이메일 보내기",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "메시지 유형",
+      "PRIVATE_NOTE": "개인 노트",
       "MESSAGE_CONTAINS": "메시지 포함",
       "EMAIL": "이메일",
       "INBOX": "받은 메시지함",
diff --git a/app/javascript/dashboard/i18n/locale/ko/components.json b/app/javascript/dashboard/i18n/locale/ko/components.json
index f457ed7d5..d25d205fd 100644
--- a/app/javascript/dashboard/i18n/locale/ko/components.json
+++ b/app/javascript/dashboard/i18n/locale/ko/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "곧 출시 예정!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ko/contact.json b/app/javascript/dashboard/i18n/locale/ko/contact.json
index d7fc9e90e..daad5a048 100644
--- a/app/javascript/dashboard/i18n/locale/ko/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ko/contact.json
@@ -20,6 +20,7 @@
     "CALL": "통화",
     "CALL_INITIATED": "연락처에 전화 거는 중...",
     "CALL_FAILED": "통화를 시작할 수 없습니다. 다시 시도하십시오.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "음성 받은 메시지함 선택"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json
index a7ac2e42c..519198e9e 100644
--- a/app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "웹훅 URL을 입력하십시오.",
           "ERROR": "올바른 URL을 입력하십시오."
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "시크릿을 클립보드에 복사",
+          "COPY_SUCCESS": "시크릿이 클립보드에 복사되었습니다",
+          "TOGGLE": "시크릿 표시 전환",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "웹사이트 도메인",
           "PLACEHOLDER": "웹사이트 도메인을 입력하십시오 (예: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ko/integrations.json b/app/javascript/dashboard/i18n/locale/ko/integrations.json
index a7b91f18a..94d6599e0 100644
--- a/app/javascript/dashboard/i18n/locale/ko/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ko/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "사용자 정의 도구가 성공적으로 삭제되었습니다",
         "ERROR_MESSAGE": "사용자 정의 도구를 삭제하지 못했습니다"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "청구서 열기",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "업그레이드에 대해 관리자에게 문의하십시오."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ko/macros.json b/app/javascript/dashboard/i18n/locale/ko/macros.json
index dfa9fba44..e5d913c76 100644
--- a/app/javascript/dashboard/i18n/locale/ko/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ko/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "에이전트 배정",
       "ADD_LABEL": "라벨 추가",
       "REMOVE_LABEL": "라벨 제거",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "배정된 팀 제거",
       "SEND_EMAIL_TRANSCRIPT": "이메일 대화 내용 전송",
       "MUTE_CONVERSATION": "대화 음소거",
diff --git a/app/javascript/dashboard/i18n/locale/ko/settings.json b/app/javascript/dashboard/i18n/locale/ko/settings.json
index 69a5e08f6..225be4cb6 100644
--- a/app/javascript/dashboard/i18n/locale/ko/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ko/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "서명이 성공적으로 저장되었습니다",
         "IMAGE_UPLOAD_ERROR": "이미지를 업로드할 수 없습니다! 다시 시도하십시오",
         "IMAGE_UPLOAD_SUCCESS": "이미지가 성공적으로 추가되었습니다. 저장을 클릭하여 서명을 저장하십시오",
-        "IMAGE_UPLOAD_SIZE_ERROR": "이미지 크기는 {size}MB 미만이어야 합니다"
+        "IMAGE_UPLOAD_SIZE_ERROR": "이미지 크기는 {size}MB 미만이어야 합니다",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "메시지 서명",
diff --git a/app/javascript/dashboard/i18n/locale/ko/signup.json b/app/javascript/dashboard/i18n/locale/ko/signup.json
index 6e6e9e854..008f58683 100644
--- a/app/javascript/dashboard/i18n/locale/ko/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ko/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Chatwoot 서버에 연결할 수 없습니다. 나중에 다시 시도하십시오."
     },
     "SUBMIT": "계정 만들기",
-    "HAVE_AN_ACCOUNT": "이미 계정이 있으십니까?"
+    "HAVE_AN_ACCOUNT": "이미 계정이 있으십니까?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "인증 이메일 다시 보내기",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/lt/agentBots.json b/app/javascript/dashboard/i18n/locale/lt/agentBots.json
index 7812085bc..a1ea2a669 100644
--- a/app/javascript/dashboard/i18n/locale/lt/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/lt/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Nepavyko atnaujinti boto. Bandykite dar kartą vėliau."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Prieeigos raktas",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/lt/automation.json b/app/javascript/dashboard/i18n/locale/lt/automation.json
index 3a1e1549a..4fa4b169e 100644
--- a/app/javascript/dashboard/i18n/locale/lt/automation.json
+++ b/app/javascript/dashboard/i18n/locale/lt/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privati pastaba",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "El. paštas",
       "INBOX": "Gautų laiškų aplankas",
diff --git a/app/javascript/dashboard/i18n/locale/lt/components.json b/app/javascript/dashboard/i18n/locale/lt/components.json
index 52980d59f..9fbe67cba 100644
--- a/app/javascript/dashboard/i18n/locale/lt/components.json
+++ b/app/javascript/dashboard/i18n/locale/lt/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/lt/contact.json b/app/javascript/dashboard/i18n/locale/lt/contact.json
index 9538b4a71..5597a73c4 100644
--- a/app/javascript/dashboard/i18n/locale/lt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lt/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Skambinama kontaktui...",
     "CALL_FAILED": "Nepavyko pradėti skambučio. Bandykite dar kartą.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/lt/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/lt/inboxMgmt.json
index cea5436dd..ee23589a2 100644
--- a/app/javascript/dashboard/i18n/locale/lt/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/lt/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Prašome įvesti tesingą URL adresą"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Internetinio svetainės domenas",
           "PLACEHOLDER": "Įveskite savo internetinės svetainės pavadinimą (pvz.: Acme Inc)"
diff --git a/app/javascript/dashboard/i18n/locale/lt/integrations.json b/app/javascript/dashboard/i18n/locale/lt/integrations.json
index 0fc5f490f..b27f860c5 100644
--- a/app/javascript/dashboard/i18n/locale/lt/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/lt/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Atidaryti mokėjimą",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/lt/macros.json b/app/javascript/dashboard/i18n/locale/lt/macros.json
index 6dba5c1ff..ce7e88310 100644
--- a/app/javascript/dashboard/i18n/locale/lt/macros.json
+++ b/app/javascript/dashboard/i18n/locale/lt/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Tildyti pokalbį",
diff --git a/app/javascript/dashboard/i18n/locale/lt/settings.json b/app/javascript/dashboard/i18n/locale/lt/settings.json
index 64f0ea307..51c8a9e54 100644
--- a/app/javascript/dashboard/i18n/locale/lt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lt/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Parašas išsaugotas sėkmingai",
         "IMAGE_UPLOAD_ERROR": "Nepavyko įkelti vaizdo! Prašau, pabandykite dar kartą",
         "IMAGE_UPLOAD_SUCCESS": "Vaizdas sėkmingai pridėtas. Spustelėkite \"Išsaugoti\", kad išsaugotumėte parašą",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Paveiksliuko dydis turi būti mažesnis nei {size} MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Paveiksliuko dydis turi būti mažesnis nei {size} MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Pranešimo parašas",
diff --git a/app/javascript/dashboard/i18n/locale/lt/signup.json b/app/javascript/dashboard/i18n/locale/lt/signup.json
index 8b8a93759..4200b6587 100644
--- a/app/javascript/dashboard/i18n/locale/lt/signup.json
+++ b/app/javascript/dashboard/i18n/locale/lt/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Sukurti paskyrą",
-    "HAVE_AN_ACCOUNT": "Jau turi prisijungimo paskyrą?"
+    "HAVE_AN_ACCOUNT": "Jau turi prisijungimo paskyrą?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/lv/agentBots.json b/app/javascript/dashboard/i18n/locale/lv/agentBots.json
index 32199bec2..af6ef9e2c 100644
--- a/app/javascript/dashboard/i18n/locale/lv/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/lv/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Nevarēja atjaunināt robotu. Lūdzu mēģiniet vēlreiz."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Piekļuves Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/lv/automation.json b/app/javascript/dashboard/i18n/locale/lv/automation.json
index 2e7ec674b..cac761605 100644
--- a/app/javascript/dashboard/i18n/locale/lv/automation.json
+++ b/app/javascript/dashboard/i18n/locale/lv/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Piešķirt Aģentam",
       "ASSIGN_TEAM": "Piešķirt Komandai",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Noņemt Piešķirto Komandu",
       "ADD_LABEL": "Pievienot Etiķeti",
       "REMOVE_LABEL": "Noņemt Etiķeti",
       "SEND_EMAIL_TO_TEAM": "Nosūtīt E-pastu Komandai",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Ziņojuma Tips",
+      "PRIVATE_NOTE": "Privāta Piezīme",
       "MESSAGE_CONTAINS": "Ziņojums Satur",
       "EMAIL": "E-pasts",
       "INBOX": "Iesūtne",
diff --git a/app/javascript/dashboard/i18n/locale/lv/components.json b/app/javascript/dashboard/i18n/locale/lv/components.json
index fc47b929f..869838135 100644
--- a/app/javascript/dashboard/i18n/locale/lv/components.json
+++ b/app/javascript/dashboard/i18n/locale/lv/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/lv/contact.json b/app/javascript/dashboard/i18n/locale/lv/contact.json
index fa9e6755e..8050fc0c3 100644
--- a/app/javascript/dashboard/i18n/locale/lv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lv/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/lv/helpCenter.json b/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
index 1c61d5cb5..3e74d4ada 100644
--- a/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "Papildu īpašības",
         "UNCATEGORIZED": "Bez kategorijas",
-        "EDITOR_PLACEHOLDER": "Uzrakstiet kaut ko..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Raksta īpašības",
diff --git a/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
index 88d3c5a2f..a7bb4fc0a 100644
--- a/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Lūdzu ievadiet Webhook URL",
           "ERROR": "Lūdzu, ievadiet derīgu URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Tīmekļa Vietnes Domēns",
           "PLACEHOLDER": "Ievadiet savas tīmekļa vietnes domēnu (piemēram: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/lv/integrations.json b/app/javascript/dashboard/i18n/locale/lv/integrations.json
index 589ce259b..426463dfa 100644
--- a/app/javascript/dashboard/i18n/locale/lv/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/lv/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Atvērt norēķinus",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Lai pārietu uz maksas versiju, lūdzu sazinieties ar savu administratoru."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/lv/macros.json b/app/javascript/dashboard/i18n/locale/lv/macros.json
index 677acc6dd..5b5e2e547 100644
--- a/app/javascript/dashboard/i18n/locale/lv/macros.json
+++ b/app/javascript/dashboard/i18n/locale/lv/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Piešķirt Aģentu",
       "ADD_LABEL": "Pievienot Etiķeti",
       "REMOVE_LABEL": "Noņemt Etiķeti",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Noņemt Piešķirto Komandu",
       "SEND_EMAIL_TRANSCRIPT": "Nosūtīt uz E-pastu Transkriptu",
       "MUTE_CONVERSATION": "Izslēgt Sarunu",
diff --git a/app/javascript/dashboard/i18n/locale/lv/settings.json b/app/javascript/dashboard/i18n/locale/lv/settings.json
index 77c7101c8..2f8d166d3 100644
--- a/app/javascript/dashboard/i18n/locale/lv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lv/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Paraksts ir veiksmīgi saglabāts",
         "IMAGE_UPLOAD_ERROR": "Nevarēja augšupielādēt attēlu! Lūdzu, mēģiniet vēlreiz",
         "IMAGE_UPLOAD_SUCCESS": "Attēls ir veiksmīgi pievienots. Lūdzu, noklikšķiniet uz saglabāt, lai saglabātu parakstu",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Attēla izmēram ir jābūt mazākam par {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Attēla izmēram ir jābūt mazākam par {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Ziņojuma Paraksts",
diff --git a/app/javascript/dashboard/i18n/locale/lv/signup.json b/app/javascript/dashboard/i18n/locale/lv/signup.json
index 65cd1d0c6..8748e7803 100644
--- a/app/javascript/dashboard/i18n/locale/lv/signup.json
+++ b/app/javascript/dashboard/i18n/locale/lv/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Nevarēja izveidot savienojumu ar Woot serveri. Lūdzu mēģiniet vēlreiz."
     },
     "SUBMIT": "Izveidot kontu",
-    "HAVE_AN_ACCOUNT": "Jau ir konts?"
+    "HAVE_AN_ACCOUNT": "Jau ir konts?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Sūtīt verifikācijas e-pastu atkārtoti",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ml/agentBots.json b/app/javascript/dashboard/i18n/locale/ml/agentBots.json
index a2187f99b..1b9ea6c25 100644
--- a/app/javascript/dashboard/i18n/locale/ml/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ml/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "രഹസ്യം ക്ലിപ്പ്ബോർഡിലേക്ക് പകർത്തുക",
+      "COPY_SUCCESS": "രഹസ്യം ക്ലിപ്പ്ബോർഡിലേക്ക് പകർത്തി",
+      "TOGGLE": "രഹസ്യ ദൃശ്യത ടോഗിൾ ചെയ്യുക",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "സമാപ്തം",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "ആക്സസ് ടോക്കൺ",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ml/automation.json b/app/javascript/dashboard/i18n/locale/ml/automation.json
index d177a6211..d81f4a8e5 100644
--- a/app/javascript/dashboard/i18n/locale/ml/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ml/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "സ്വകാര്യ കുറിപ്പ്",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "ഇമെയിൽ",
       "INBOX": "ഇൻബോക്സ്",
diff --git a/app/javascript/dashboard/i18n/locale/ml/components.json b/app/javascript/dashboard/i18n/locale/ml/components.json
index b0bc6e350..262dec2fe 100644
--- a/app/javascript/dashboard/i18n/locale/ml/components.json
+++ b/app/javascript/dashboard/i18n/locale/ml/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ml/contact.json b/app/javascript/dashboard/i18n/locale/ml/contact.json
index a7f37fb06..ab5e41f06 100644
--- a/app/javascript/dashboard/i18n/locale/ml/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ml/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ml/helpCenter.json b/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
index 09732a975..b94ea368c 100644
--- a/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json
index 7a260f18a..09d8ab99a 100644
--- a/app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "ദയവായി നിങ്ങളുടെ വെബ്‌ഹുക്ക് URL നൽകുക",
           "ERROR": "ദയവായി സാധുവായ ഒരു യുആർഎൽ നൽകുക"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "രഹസ്യം ക്ലിപ്പ്ബോർഡിലേക്ക് പകർത്തുക",
+          "COPY_SUCCESS": "രഹസ്യം ക്ലിപ്പ്ബോർഡിലേക്ക് പകർത്തി",
+          "TOGGLE": "രഹസ്യ ദൃശ്യത ടോഗിൾ ചെയ്യുക",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "വെബ്സൈറ്റ് ഡൊമെയ്ൻ",
           "PLACEHOLDER": "നിങ്ങളുടെ വെബ്‌സൈറ്റ് ഡൊമെയ്ൻ നൽകുക (ഉദാ: punnyalan.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ml/integrations.json b/app/javascript/dashboard/i18n/locale/ml/integrations.json
index eb4af99db..9fca1bdf3 100644
--- a/app/javascript/dashboard/i18n/locale/ml/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ml/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "കസ്റ്റം ടൂൾ വിജയകരമായി ഇല്ലാതാക്കി",
         "ERROR_MESSAGE": "കസ്റ്റം ടൂൾ ഇല്ലാതാക്കാൻ പരാജയപ്പെട്ടു"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ml/macros.json b/app/javascript/dashboard/i18n/locale/ml/macros.json
index 2f1d1cbbf..7ef03bcc2 100644
--- a/app/javascript/dashboard/i18n/locale/ml/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ml/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "സംഭാഷണം ഒച്ചയിലാതാക്കുക",
diff --git a/app/javascript/dashboard/i18n/locale/ml/settings.json b/app/javascript/dashboard/i18n/locale/ml/settings.json
index 40b0cb605..42db3b355 100644
--- a/app/javascript/dashboard/i18n/locale/ml/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ml/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "ഒപ്പ് വിജയകരമായി സംരക്ഷിച്ചു",
         "IMAGE_UPLOAD_ERROR": "ചിത്രം അപ്‌ലോഡ് ചെയ്യാൻ കഴിഞ്ഞില്ല! വീണ്ടും ശ്രമിക്കുക",
         "IMAGE_UPLOAD_SUCCESS": "ചിത്രം വിജയകരമായി ചേർത്തു. സിഗ്നേച്ചർ സേവ് ചെയ്യാൻ ദയവായി സേവ് ക്ലിക്ക് ചെയ്യുക",
-        "IMAGE_UPLOAD_SIZE_ERROR": "ചിത്രത്തിന്റെ വലുപ്പം {size}MB-ൽ കുറവായിരിക്കണം"
+        "IMAGE_UPLOAD_SIZE_ERROR": "ചിത്രത്തിന്റെ വലുപ്പം {size}MB-ൽ കുറവായിരിക്കണം",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "സന്ദേശ ഒപ്പ്",
diff --git a/app/javascript/dashboard/i18n/locale/ml/signup.json b/app/javascript/dashboard/i18n/locale/ml/signup.json
index 1d757d213..7ca726e57 100644
--- a/app/javascript/dashboard/i18n/locale/ml/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ml/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "സെർവറിലേക്ക് കണക്റ്റുചെയ്യാനായില്ല, ദയവായി പിന്നീട് വീണ്ടും ശ്രമിക്കുക"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "സ്ഥിരീകരണ ഇമെയിൽ വീണ്ടും അയയ്ക്കുക",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ms/agentBots.json b/app/javascript/dashboard/i18n/locale/ms/agentBots.json
index cd283f015..11144f058 100644
--- a/app/javascript/dashboard/i18n/locale/ms/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ms/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Salin rahsia ke papan klip",
+      "COPY_SUCCESS": "Rahsia disalin ke papan klip",
+      "TOGGLE": "Togol keterlihatan rahsia",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Selesai",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ms/automation.json b/app/javascript/dashboard/i18n/locale/ms/automation.json
index 0849b9757..98bd3af3f 100644
--- a/app/javascript/dashboard/i18n/locale/ms/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ms/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Nota Peribadi",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/ms/components.json b/app/javascript/dashboard/i18n/locale/ms/components.json
index fd5c6ddca..cae53a75c 100644
--- a/app/javascript/dashboard/i18n/locale/ms/components.json
+++ b/app/javascript/dashboard/i18n/locale/ms/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ms/contact.json b/app/javascript/dashboard/i18n/locale/ms/contact.json
index c9ace9a23..ac848c1e5 100644
--- a/app/javascript/dashboard/i18n/locale/ms/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ms/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ms/helpCenter.json b/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
index 03672d0d2..ba678333f 100644
--- a/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "Lebih banyak sifat",
         "UNCATEGORIZED": "Tidak dikategorikan",
-        "EDITOR_PLACEHOLDER": "Tulis sesuatu..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Sifat artikel",
diff --git a/app/javascript/dashboard/i18n/locale/ms/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ms/inboxMgmt.json
index c0b2b38d0..ed2847a1b 100644
--- a/app/javascript/dashboard/i18n/locale/ms/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ms/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Sila masukkan URL yang sah"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Salin rahsia ke papan klip",
+          "COPY_SUCCESS": "Rahsia disalin ke papan klip",
+          "TOGGLE": "Togol keterlihatan rahsia",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ms/integrations.json b/app/javascript/dashboard/i18n/locale/ms/integrations.json
index 4998b467f..d5d4a2705 100644
--- a/app/javascript/dashboard/i18n/locale/ms/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ms/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Alat tersuai berjaya dipadam",
         "ERROR_MESSAGE": "Gagal memadam alat tersuai"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ms/macros.json b/app/javascript/dashboard/i18n/locale/ms/macros.json
index b7c423925..bb63ace29 100644
--- a/app/javascript/dashboard/i18n/locale/ms/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ms/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/ms/settings.json b/app/javascript/dashboard/i18n/locale/ms/settings.json
index 4c6c46f22..27a3f423c 100644
--- a/app/javascript/dashboard/i18n/locale/ms/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ms/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Tandatangan berjaya disimpan",
         "IMAGE_UPLOAD_ERROR": "Tidak dapat memuat naik imej! Sila cuba lagi",
         "IMAGE_UPLOAD_SUCCESS": "Imej berjaya ditambah. Sila klik simpan untuk menyimpan tandatangan",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Tandatangan Mesej",
diff --git a/app/javascript/dashboard/i18n/locale/ms/signup.json b/app/javascript/dashboard/i18n/locale/ms/signup.json
index 1790362d3..d6b60efa7 100644
--- a/app/javascript/dashboard/i18n/locale/ms/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ms/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Masalah untuk hubungi Woot Server, Sila cuba sebentar lagi"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Hantar semula emel pengesahan",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ne/agentBots.json b/app/javascript/dashboard/i18n/locale/ne/agentBots.json
index dc92016ab..c17ec60d0 100644
--- a/app/javascript/dashboard/i18n/locale/ne/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ne/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ne/automation.json b/app/javascript/dashboard/i18n/locale/ne/automation.json
index d980098f4..8a1823da4 100644
--- a/app/javascript/dashboard/i18n/locale/ne/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ne/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "निजी नोट",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/ne/components.json b/app/javascript/dashboard/i18n/locale/ne/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/ne/components.json
+++ b/app/javascript/dashboard/i18n/locale/ne/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ne/contact.json b/app/javascript/dashboard/i18n/locale/ne/contact.json
index e3a3bf445..b7c40ea6f 100644
--- a/app/javascript/dashboard/i18n/locale/ne/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ne/contact.json
@@ -20,6 +20,7 @@
     "CALL": "कल गर्नुहोस्",
     "CALL_INITIATED": "सम्पर्कलाई कल गर्दै…",
     "CALL_FAILED": "फोन कल सुरु गर्न सकिएन। कृपया फेरि प्रयास गर्नुहोस्।",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "भ्वाइस इन्बक्स छान्नुहोस्"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json
index a81973425..d13540014 100644
--- a/app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "कृपया तपाईंको वेबहुक URL प्रविष्ट गर्नुहोस्",
           "ERROR": "कृपया मान्य URL प्रविष्ट गर्नुहोस्"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "वेबसाइट डोमेन",
           "PLACEHOLDER": "तपाईंको वेबसाइट डोमेन प्रविष्ट गर्नुहोस् (जस्तै: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ne/integrations.json b/app/javascript/dashboard/i18n/locale/ne/integrations.json
index dc7f06c05..4b4969dff 100644
--- a/app/javascript/dashboard/i18n/locale/ne/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ne/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "कस्टम टुल सफलतापूर्वक मेटाइयो",
         "ERROR_MESSAGE": "कस्टम टुल मेटाउन असफल भयो"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ne/macros.json b/app/javascript/dashboard/i18n/locale/ne/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/ne/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ne/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/ne/settings.json b/app/javascript/dashboard/i18n/locale/ne/settings.json
index d05c9f435..4b22f2fcb 100644
--- a/app/javascript/dashboard/i18n/locale/ne/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ne/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "हस्ताक्षर सफलतापूर्वक सुरक्षित भयो",
         "IMAGE_UPLOAD_ERROR": "छवि अपलोड गर्न सकिएन! फेरि प्रयास गर्नु",
         "IMAGE_UPLOAD_SUCCESS": "छवि सफलतापूर्वक थपियो। कृपया हस्ताक्षर बचत गर्न सेभमा क्लिक गर्नु",
-        "IMAGE_UPLOAD_SIZE_ERROR": "छवि आकार {size}MB भन्दा कम हुनुपर्छ"
+        "IMAGE_UPLOAD_SIZE_ERROR": "छवि आकार {size}MB भन्दा कम हुनुपर्छ",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "सन्देश हस्ताक्षर",
diff --git a/app/javascript/dashboard/i18n/locale/ne/signup.json b/app/javascript/dashboard/i18n/locale/ne/signup.json
index 746ca0999..64864751f 100644
--- a/app/javascript/dashboard/i18n/locale/ne/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ne/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "प्रमाणिकरण इमेल पुन: पठाउनु",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/nl/agentBots.json b/app/javascript/dashboard/i18n/locale/nl/agentBots.json
index 616105130..886cd9966 100644
--- a/app/javascript/dashboard/i18n/locale/nl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/nl/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Toegangs-token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/nl/automation.json b/app/javascript/dashboard/i18n/locale/nl/automation.json
index 096c2e072..eee48ac42 100644
--- a/app/javascript/dashboard/i18n/locale/nl/automation.json
+++ b/app/javascript/dashboard/i18n/locale/nl/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privénotitie",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-mailadres",
       "INBOX": "Postvak In",
diff --git a/app/javascript/dashboard/i18n/locale/nl/components.json b/app/javascript/dashboard/i18n/locale/nl/components.json
index 7f6f763b9..1dcb747e2 100644
--- a/app/javascript/dashboard/i18n/locale/nl/components.json
+++ b/app/javascript/dashboard/i18n/locale/nl/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/nl/contact.json b/app/javascript/dashboard/i18n/locale/nl/contact.json
index f83af005a..3b78b0201 100644
--- a/app/javascript/dashboard/i18n/locale/nl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/nl/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json
index 7fde7c93a..39c33d2cc 100644
--- a/app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Voer een geldige URL in"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website domein",
           "PLACEHOLDER": "Voer uw website domein in (bv. acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/nl/integrations.json b/app/javascript/dashboard/i18n/locale/nl/integrations.json
index d2237f0b1..184d0b14c 100644
--- a/app/javascript/dashboard/i18n/locale/nl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/nl/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Openstaande facturering",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/nl/macros.json b/app/javascript/dashboard/i18n/locale/nl/macros.json
index 68c86c814..b19bcf03a 100644
--- a/app/javascript/dashboard/i18n/locale/nl/macros.json
+++ b/app/javascript/dashboard/i18n/locale/nl/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Gesprek dempen",
diff --git a/app/javascript/dashboard/i18n/locale/nl/settings.json b/app/javascript/dashboard/i18n/locale/nl/settings.json
index 6e63dc21f..72430629f 100644
--- a/app/javascript/dashboard/i18n/locale/nl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/nl/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Ondertekening succesvol opgeslagen",
         "IMAGE_UPLOAD_ERROR": "Kon afbeelding niet uploaden! Probeer het opnieuw",
         "IMAGE_UPLOAD_SUCCESS": "Afbeelding succesvol toegevoegd. Klik op opslaan om de handtekening op te slaan",
-        "IMAGE_UPLOAD_SIZE_ERROR": "De grootte van de afbeelding moet kleiner zijn dan {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "De grootte van de afbeelding moet kleiner zijn dan {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Bericht Ondertekening",
diff --git a/app/javascript/dashboard/i18n/locale/nl/signup.json b/app/javascript/dashboard/i18n/locale/nl/signup.json
index b575d4c3f..6bed7f049 100644
--- a/app/javascript/dashboard/i18n/locale/nl/signup.json
+++ b/app/javascript/dashboard/i18n/locale/nl/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Kan geen verbinding maken met Woot Server, probeer het later opnieuw"
     },
     "SUBMIT": "Account aanmaken",
-    "HAVE_AN_ACCOUNT": "Heeft u al een account?"
+    "HAVE_AN_ACCOUNT": "Heeft u al een account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/no/agentBots.json b/app/javascript/dashboard/i18n/locale/no/agentBots.json
index 1f4b57d74..74ad36f8a 100644
--- a/app/javascript/dashboard/i18n/locale/no/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/no/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Tilgangstoken",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/no/automation.json b/app/javascript/dashboard/i18n/locale/no/automation.json
index 4e1b0b39e..a1b19b062 100644
--- a/app/javascript/dashboard/i18n/locale/no/automation.json
+++ b/app/javascript/dashboard/i18n/locale/no/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privat notat",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-post",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/no/components.json b/app/javascript/dashboard/i18n/locale/no/components.json
index d5e551f8a..d8ecb89ab 100644
--- a/app/javascript/dashboard/i18n/locale/no/components.json
+++ b/app/javascript/dashboard/i18n/locale/no/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/no/contact.json b/app/javascript/dashboard/i18n/locale/no/contact.json
index 47ebc64c6..9a7b24cc3 100644
--- a/app/javascript/dashboard/i18n/locale/no/contact.json
+++ b/app/javascript/dashboard/i18n/locale/no/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/no/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/no/inboxMgmt.json
index 4c828ae76..e7737edd3 100644
--- a/app/javascript/dashboard/i18n/locale/no/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/no/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Vennligst skriv inn en gyldig URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Nettstedets domene",
           "PLACEHOLDER": "Angi URL på nettsiden (f. eks.: acme.no)"
diff --git a/app/javascript/dashboard/i18n/locale/no/integrations.json b/app/javascript/dashboard/i18n/locale/no/integrations.json
index 80a3090de..1fa6a64b8 100644
--- a/app/javascript/dashboard/i18n/locale/no/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/no/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/no/macros.json b/app/javascript/dashboard/i18n/locale/no/macros.json
index 8ff0ac6ea..fe1e30153 100644
--- a/app/javascript/dashboard/i18n/locale/no/macros.json
+++ b/app/javascript/dashboard/i18n/locale/no/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Demp samtale",
diff --git a/app/javascript/dashboard/i18n/locale/no/settings.json b/app/javascript/dashboard/i18n/locale/no/settings.json
index e246d5abb..37370dee5 100644
--- a/app/javascript/dashboard/i18n/locale/no/settings.json
+++ b/app/javascript/dashboard/i18n/locale/no/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/no/signup.json b/app/javascript/dashboard/i18n/locale/no/signup.json
index d0d67474b..a86972dec 100644
--- a/app/javascript/dashboard/i18n/locale/no/signup.json
+++ b/app/javascript/dashboard/i18n/locale/no/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Kunne ikke koble til Woot Server, vennligst prøv igjen senere"
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Har du allerede en konto?"
+    "HAVE_AN_ACCOUNT": "Har du allerede en konto?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pl/agentBots.json b/app/javascript/dashboard/i18n/locale/pl/agentBots.json
index e2cd736f9..3da5c0723 100644
--- a/app/javascript/dashboard/i18n/locale/pl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pl/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Nie udało się zaktualizować bota. Proszę spróbować ponownie."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token dostępu",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/pl/automation.json b/app/javascript/dashboard/i18n/locale/pl/automation.json
index b953f738d..6284f0cb4 100644
--- a/app/javascript/dashboard/i18n/locale/pl/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pl/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Notatka prywatna",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-mail",
       "INBOX": "Skrzynka odbiorcza",
diff --git a/app/javascript/dashboard/i18n/locale/pl/components.json b/app/javascript/dashboard/i18n/locale/pl/components.json
index 9801c5350..053a2bf54 100644
--- a/app/javascript/dashboard/i18n/locale/pl/components.json
+++ b/app/javascript/dashboard/i18n/locale/pl/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pl/contact.json b/app/javascript/dashboard/i18n/locale/pl/contact.json
index cd772f762..46be89c4c 100644
--- a/app/javascript/dashboard/i18n/locale/pl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pl/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json
index ba6a37b5b..086df97f8 100644
--- a/app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Wprowadź poprawny adres URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domena strony internetowej",
           "PLACEHOLDER": "Wprowadź domenę strony (np. acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/pl/integrations.json b/app/javascript/dashboard/i18n/locale/pl/integrations.json
index 67990d4b7..bfd34ac2e 100644
--- a/app/javascript/dashboard/i18n/locale/pl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pl/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Otwórz fakturę",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/pl/macros.json b/app/javascript/dashboard/i18n/locale/pl/macros.json
index 38dc1c920..c6c6edc4a 100644
--- a/app/javascript/dashboard/i18n/locale/pl/macros.json
+++ b/app/javascript/dashboard/i18n/locale/pl/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Wycisz kontakt",
diff --git a/app/javascript/dashboard/i18n/locale/pl/settings.json b/app/javascript/dashboard/i18n/locale/pl/settings.json
index 42e1ad81c..f79313072 100644
--- a/app/javascript/dashboard/i18n/locale/pl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pl/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Podpis został pomyślnie zapisany",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Rozmiar obrazu powinien być mniejszy niż {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Rozmiar obrazu powinien być mniejszy niż {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Podpis wiadomości",
diff --git a/app/javascript/dashboard/i18n/locale/pl/signup.json b/app/javascript/dashboard/i18n/locale/pl/signup.json
index 5548df85d..7ae692a82 100644
--- a/app/javascript/dashboard/i18n/locale/pl/signup.json
+++ b/app/javascript/dashboard/i18n/locale/pl/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Nie można połączyć się z serwerem Woot. Spróbuj ponownie później"
     },
     "SUBMIT": "Utwórz konto",
-    "HAVE_AN_ACCOUNT": "Masz już konto?"
+    "HAVE_AN_ACCOUNT": "Masz już konto?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pt/agentBots.json b/app/javascript/dashboard/i18n/locale/pt/agentBots.json
index b6aab197c..f1b24de61 100644
--- a/app/javascript/dashboard/i18n/locale/pt/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pt/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Não foi possível atualizar o bot. Por favor, tente novamente."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token de acesso",
       "DESCRIPTION": "Copie o token de acesso e guarde-o de forma segura",
diff --git a/app/javascript/dashboard/i18n/locale/pt/automation.json b/app/javascript/dashboard/i18n/locale/pt/automation.json
index d4560a440..1be6316f0 100644
--- a/app/javascript/dashboard/i18n/locale/pt/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pt/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Atribuir ao agente",
       "ASSIGN_TEAM": "Atribuir equipa",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remover equipa atribuída",
       "ADD_LABEL": "Adicionar etiqueta",
       "REMOVE_LABEL": "Remover um rótulo",
       "SEND_EMAIL_TO_TEAM": "Enviar um e-mail para a equipa",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Tipo de mensagem",
+      "PRIVATE_NOTE": "Nota Privada",
       "MESSAGE_CONTAINS": "A mensagem contém",
       "EMAIL": "E-mail",
       "INBOX": "Caixa de entrada",
diff --git a/app/javascript/dashboard/i18n/locale/pt/components.json b/app/javascript/dashboard/i18n/locale/pt/components.json
index 8559d05b7..396df5d48 100644
--- a/app/javascript/dashboard/i18n/locale/pt/components.json
+++ b/app/javascript/dashboard/i18n/locale/pt/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Em Breve!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pt/contact.json b/app/javascript/dashboard/i18n/locale/pt/contact.json
index 4b171b530..049d442e3 100644
--- a/app/javascript/dashboard/i18n/locale/pt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Chamada",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/pt/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/pt/inboxMgmt.json
index 41fc965af..1b64d623b 100644
--- a/app/javascript/dashboard/i18n/locale/pt/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pt/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Introduza o seu URL do Webhook",
           "ERROR": "Por favor, insira um URL válido"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domínio do site",
           "PLACEHOLDER": "Insira o domínio do seu site (ex. acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/pt/integrations.json b/app/javascript/dashboard/i18n/locale/pt/integrations.json
index e255fc467..484a5627d 100644
--- a/app/javascript/dashboard/i18n/locale/pt/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pt/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Abrir faturação",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Por favor, entre em contato com o administrador para atualização."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/pt/macros.json b/app/javascript/dashboard/i18n/locale/pt/macros.json
index 2676b53d0..257c0bcf0 100644
--- a/app/javascript/dashboard/i18n/locale/pt/macros.json
+++ b/app/javascript/dashboard/i18n/locale/pt/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Atribuir um agente",
       "ADD_LABEL": "Adicionar um rótulo",
       "REMOVE_LABEL": "Remover um rótulo",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remover equipa atribuída",
       "SEND_EMAIL_TRANSCRIPT": "Enviar uma transcrição por e-mail",
       "MUTE_CONVERSATION": "Silenciar Conversa",
diff --git a/app/javascript/dashboard/i18n/locale/pt/settings.json b/app/javascript/dashboard/i18n/locale/pt/settings.json
index 34c16c5d4..4533315c0 100644
--- a/app/javascript/dashboard/i18n/locale/pt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Assinatura salva com sucesso",
         "IMAGE_UPLOAD_ERROR": "Não foi possível carregar a imagem! Tente novamente",
         "IMAGE_UPLOAD_SUCCESS": "Imagem adicionada. Clique em salvar para salvar a assinatura",
-        "IMAGE_UPLOAD_SIZE_ERROR": "O tamanho da imagem deve ser inferior a {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "O tamanho da imagem deve ser inferior a {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Assinatura da mensagem",
diff --git a/app/javascript/dashboard/i18n/locale/pt/signup.json b/app/javascript/dashboard/i18n/locale/pt/signup.json
index f293b3969..e2a32c45a 100644
--- a/app/javascript/dashboard/i18n/locale/pt/signup.json
+++ b/app/javascript/dashboard/i18n/locale/pt/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Não foi possível conectar ao servidor Woot, por favor tente novamente mais tarde"
     },
     "SUBMIT": "Criar conta",
-    "HAVE_AN_ACCOUNT": "Já tem uma conta?"
+    "HAVE_AN_ACCOUNT": "Já tem uma conta?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Reenviar e-mail de verificação",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
index 8c1663bd9..c97f23a30 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Não foi possível atualizar o robô. Por favor, tente novamente mais tarde."
       }
     },
+    "SECRET": {
+      "LABEL": "Segredo do Webhook",
+      "COPY": "Copiar segredo para a área de transferência",
+      "COPY_SUCCESS": "Segredo copiado para a área de transferência",
+      "TOGGLE": "Alternar visibilidade do segredo",
+      "CREATED_DESC": "Use o segredo abaixo para verificar as assinaturas do webhook. Copie-o agora, você também poderá encontrá-lo depois nas configurações do robô.",
+      "DONE": "Concluído",
+      "RESET_SUCCESS": "Segredo do webhook regenerado com sucesso",
+      "RESET_ERROR": "Não foi possível regenerar o segredo do webhook. Por favor, tente novamente"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token de acesso",
       "DESCRIPTION": "Copie o token de acesso e salve-o de forma segura",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
index 0b45a2c57..6b52ea99a 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Atribuir ao Agente",
       "ASSIGN_TEAM": "Atribuir um Time",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remover Time Atribuído",
       "ADD_LABEL": "Adicionar uma Etiqueta",
       "REMOVE_LABEL": "Remover uma Etiqueta",
       "SEND_EMAIL_TO_TEAM": "Enviar um e-mail para o Time",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Tipo da Mensagem",
+      "PRIVATE_NOTE": "Mensagem Privada",
       "MESSAGE_CONTAINS": "A mensagem contém",
       "EMAIL": "E-mail",
       "INBOX": "Caixa de Entrada",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/components.json b/app/javascript/dashboard/i18n/locale/pt_BR/components.json
index 8c46d6e5e..485cf6ad0 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/components.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Em breve!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
index 02b8c30c1..76519478d 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Chamada",
     "CALL_INITIATED": "Efetuando chamada…",
     "CALL_FAILED": "Não foi possível iniciar a chamada. Tente novamente.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Escolha uma caixa de entrada de voz"
     },
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json b/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
index 89da93b62..6affb9cb4 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "Mais propriedades",
         "UNCATEGORIZED": "Não categorizado",
-        "EDITOR_PLACEHOLDER": "Escreva algo..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Propriedades do artigo",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
index 46507d4d8..583ac362c 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Insira o URL do seu webhook",
           "ERROR": "Por favor, insira uma URL válida"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Segredo do Webhook",
+          "COPY": "Copiar segredo para a área de transferência",
+          "COPY_SUCCESS": "Segredo copiado para a área de transferência",
+          "TOGGLE": "Alternar visibilidade do segredo",
+          "RESET_SUCCESS": "Segredo do webhook regenerado com sucesso",
+          "RESET_ERROR": "Não foi possível regenerar o segredo do webhook. Por favor, tente novamente"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domínio do website",
           "PLACEHOLDER": "Informe o domínio do seu site (por exemplo: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
index 3ffadb1d9..7c5bce11e 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Ferramenta personalizada excluída com sucesso",
         "ERROR_MESSAGE": "Falha ao excluir a ferramenta personalizada"
       },
+      "PAYWALL": {
+        "TITLE": "Atualize para usar ferramentas com o Capitão",
+        "AVAILABLE_ON": "As ferramentas do Capitão estão disponíveis apenas nos planos Business e Enterprise. Faça upgrade para o plano Business para utilizar esse recurso.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Abrir faturamento",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Ferramentas do Capitão estão disponíveis apenas nos planos pagos.",
+        "UPGRADE_PROMPT": "Por favor, faça o upgrade para um plano pago para utilizar este recurso.",
+        "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
+      },
       "TEST": {
         "BUTTON": "Testar conexão",
         "SUCCESS": "Endpoint retornou HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/macros.json b/app/javascript/dashboard/i18n/locale/pt_BR/macros.json
index 0e99eb521..b5b235c6e 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/macros.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Atribuir um Agente",
       "ADD_LABEL": "Adicionar uma Etiqueta",
       "REMOVE_LABEL": "Remover uma Etiqueta",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remover Time Atribuído",
       "SEND_EMAIL_TRANSCRIPT": "Enviar uma transcrição por e-mail",
       "MUTE_CONVERSATION": "Silenciar Conversa",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
index 381c20429..9d047dd92 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Assinatura salva com sucesso",
         "IMAGE_UPLOAD_ERROR": "Não foi possível fazer o upload da imagem! Tente novamente",
         "IMAGE_UPLOAD_SUCCESS": "Imagem adicionada com sucesso. Por favor clique em salvar para salvar a assinatura",
-        "IMAGE_UPLOAD_SIZE_ERROR": "O tamanho da imagem deve ser menor que {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "O tamanho da imagem deve ser menor que {size}MB",
+        "INLINE_IMAGE_WARNING": "Imagens incorporadas coladas foram removidas. Por favor, use o botão enviar imagem para adicionar imagens à sua assinatura."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Assinatura da mensagem",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/signup.json b/app/javascript/dashboard/i18n/locale/pt_BR/signup.json
index d859806bd..79e594a5d 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/signup.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Não foi possível conectar ao servidor Woot. Por favor, tente novamente."
     },
     "SUBMIT": "Criar conta",
-    "HAVE_AN_ACCOUNT": "Já possui uma conta?"
+    "HAVE_AN_ACCOUNT": "Já possui uma conta?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Verifique sua caixa de entrada",
+      "DESCRIPTION": "Enviamos um link de verificação para {email}. Clique no link para verificar seu e-mail e começar.",
+      "RESEND": "Reenviar e-mail de verificação",
+      "RESEND_SUCCESS": "E-mail de verificação enviado. Por favor, verifique sua caixa de entrada.",
+      "RESEND_ERROR": "Não foi possível enviar o e-mail de verificação. Por favor, tente novamente."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ro/agentBots.json b/app/javascript/dashboard/i18n/locale/ro/agentBots.json
index 258c290fe..c0f45becd 100644
--- a/app/javascript/dashboard/i18n/locale/ro/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ro/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token acces",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ro/automation.json b/app/javascript/dashboard/i18n/locale/ro/automation.json
index a2eba8964..8214fdd1b 100644
--- a/app/javascript/dashboard/i18n/locale/ro/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ro/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Notă privată",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-mail",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/ro/components.json b/app/javascript/dashboard/i18n/locale/ro/components.json
index 31b039abf..324ee7cfc 100644
--- a/app/javascript/dashboard/i18n/locale/ro/components.json
+++ b/app/javascript/dashboard/i18n/locale/ro/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ro/contact.json b/app/javascript/dashboard/i18n/locale/ro/contact.json
index 77ad5b119..1b1752132 100644
--- a/app/javascript/dashboard/i18n/locale/ro/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ro/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ro/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ro/inboxMgmt.json
index 02db4aaa9..8ffdaa322 100644
--- a/app/javascript/dashboard/i18n/locale/ro/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ro/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Te rog introdu un URL valid"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domeniu website",
           "PLACEHOLDER": "Introduceți domeniul website-ului (exemplu: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ro/integrations.json b/app/javascript/dashboard/i18n/locale/ro/integrations.json
index 717d29899..d9dd64d93 100644
--- a/app/javascript/dashboard/i18n/locale/ro/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ro/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Deschide facturarea",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ro/macros.json b/app/javascript/dashboard/i18n/locale/ro/macros.json
index da1edfd78..9b77e8250 100644
--- a/app/javascript/dashboard/i18n/locale/ro/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ro/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Silențios conversația",
diff --git a/app/javascript/dashboard/i18n/locale/ro/settings.json b/app/javascript/dashboard/i18n/locale/ro/settings.json
index 14b7b9730..cc6cc718d 100644
--- a/app/javascript/dashboard/i18n/locale/ro/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ro/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Semnătura salvată cu succes",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Dimensiunea imaginii trebuie să fie mai mică de {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Dimensiunea imaginii trebuie să fie mai mică de {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Semnătura mesajului",
diff --git a/app/javascript/dashboard/i18n/locale/ro/signup.json b/app/javascript/dashboard/i18n/locale/ro/signup.json
index 85d124949..c4a8d14db 100644
--- a/app/javascript/dashboard/i18n/locale/ro/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ro/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Nu s-a putut conecta la serverul Woot. Vă rugăm să încercați din nou."
     },
     "SUBMIT": "Creează cont",
-    "HAVE_AN_ACCOUNT": "Ai deja un cont?"
+    "HAVE_AN_ACCOUNT": "Ai deja un cont?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ru/agentBots.json b/app/javascript/dashboard/i18n/locale/ru/agentBots.json
index 9fa37d636..d3f83be6a 100644
--- a/app/javascript/dashboard/i18n/locale/ru/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ru/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Не удалось обновить бота. Пожалуйста, повторите попытку позже."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Токен доступа",
       "DESCRIPTION": "Скопируйте токен доступа и безопасно сохраните его",
diff --git a/app/javascript/dashboard/i18n/locale/ru/automation.json b/app/javascript/dashboard/i18n/locale/ru/automation.json
index 644c92c67..6b4d326d6 100644
--- a/app/javascript/dashboard/i18n/locale/ru/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ru/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Назначить агента",
       "ASSIGN_TEAM": "Назначить команду",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Удалить назначенную команду",
       "ADD_LABEL": "Добавить метку",
       "REMOVE_LABEL": "Удалить метку",
       "SEND_EMAIL_TO_TEAM": "Отправить Email команде",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Тип сообщения",
+      "PRIVATE_NOTE": "Личная заметка",
       "MESSAGE_CONTAINS": "Сообщение содержит",
       "EMAIL": "Email",
       "INBOX": "Источник",
diff --git a/app/javascript/dashboard/i18n/locale/ru/components.json b/app/javascript/dashboard/i18n/locale/ru/components.json
index fbd315ff8..e6970f6ba 100644
--- a/app/javascript/dashboard/i18n/locale/ru/components.json
+++ b/app/javascript/dashboard/i18n/locale/ru/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Скоро!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ru/contact.json b/app/javascript/dashboard/i18n/locale/ru/contact.json
index 029e658d1..5156a7456 100644
--- a/app/javascript/dashboard/i18n/locale/ru/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ru/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Вызов",
     "CALL_INITIATED": "Вызов контакта…",
     "CALL_FAILED": "Не удалось начать вызов. Повторите попытку.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Выберите голосовую почту"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json
index 167ccc6fe..2c419f614 100644
--- a/app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Введите URL-адрес вебхука",
           "ERROR": "Пожалуйста, введите правильный URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Домен сайта",
           "PLACEHOLDER": "Введите домен вашего сайта (например: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ru/integrations.json b/app/javascript/dashboard/i18n/locale/ru/integrations.json
index fd6654a7a..2356bfc5e 100644
--- a/app/javascript/dashboard/i18n/locale/ru/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ru/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Пользовательский инструмент успешно удален",
         "ERROR_MESSAGE": "Не удалось удалить пользовательский инструмент"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Открыть платеж",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ru/macros.json b/app/javascript/dashboard/i18n/locale/ru/macros.json
index e85de7261..35c479c50 100644
--- a/app/javascript/dashboard/i18n/locale/ru/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ru/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Назначить сотрудника",
       "ADD_LABEL": "Добавить метку",
       "REMOVE_LABEL": "Удалить метку",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Удалить назначенную команду",
       "SEND_EMAIL_TRANSCRIPT": "Отправить историю переписки на email",
       "MUTE_CONVERSATION": "Заглушить диалог",
diff --git a/app/javascript/dashboard/i18n/locale/ru/settings.json b/app/javascript/dashboard/i18n/locale/ru/settings.json
index cc7f6e985..5be58d538 100644
--- a/app/javascript/dashboard/i18n/locale/ru/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ru/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Подпись успешно сохранена",
         "IMAGE_UPLOAD_ERROR": "Не удалось загрузить изображение! Попробуйте снова",
         "IMAGE_UPLOAD_SUCCESS": "Изображение успешно добавлено. Пожалуйста, нажмите сохранить, чтобы сохранить подпись",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Размер изображения должен быть меньше {size}МБ"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Размер изображения должен быть меньше {size}МБ",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Подпись сообщения",
diff --git a/app/javascript/dashboard/i18n/locale/ru/signup.json b/app/javascript/dashboard/i18n/locale/ru/signup.json
index b3856ea82..9693adf74 100644
--- a/app/javascript/dashboard/i18n/locale/ru/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ru/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Не удалось подключиться к Woot серверу. Пожалуйста, попробуйте еще раз."
     },
     "SUBMIT": "Создать новый аккаунт",
-    "HAVE_AN_ACCOUNT": "Уже есть аккаунт?"
+    "HAVE_AN_ACCOUNT": "Уже есть аккаунт?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Повторно отправить письмо с подтверждением",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sh/agentBots.json b/app/javascript/dashboard/i18n/locale/sh/agentBots.json
index dc92016ab..a8758d40b 100644
--- a/app/javascript/dashboard/i18n/locale/sh/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sh/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Kopiraj tajnu u međuspremnik",
+      "COPY_SUCCESS": "Tajna je kopirana u međuspremnik",
+      "TOGGLE": "Prebaci vidljivost tajne",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Gotovo",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/sh/automation.json b/app/javascript/dashboard/i18n/locale/sh/automation.json
index 22a9735f4..8e46cd539 100644
--- a/app/javascript/dashboard/i18n/locale/sh/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sh/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privatna beleška",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/sh/components.json b/app/javascript/dashboard/i18n/locale/sh/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/sh/components.json
+++ b/app/javascript/dashboard/i18n/locale/sh/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sh/contact.json b/app/javascript/dashboard/i18n/locale/sh/contact.json
index 13214db58..77cc2dee1 100644
--- a/app/javascript/dashboard/i18n/locale/sh/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sh/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sh/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sh/inboxMgmt.json
index b7a406ef9..8296ba002 100644
--- a/app/javascript/dashboard/i18n/locale/sh/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sh/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Unesite svoj Webhook URL",
           "ERROR": "Molimo unesite valjani URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Kopiraj tajnu u međuspremnik",
+          "COPY_SUCCESS": "Tajna je kopirana u međuspremnik",
+          "TOGGLE": "Prebaci vidljivost tajne",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sh/integrations.json b/app/javascript/dashboard/i18n/locale/sh/integrations.json
index 2511c3e4f..8dff3c2b0 100644
--- a/app/javascript/dashboard/i18n/locale/sh/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sh/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Prilagođeni alat je uspješno izbrisan",
         "ERROR_MESSAGE": "Brisanje prilagođenog alata nije uspjelo"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sh/macros.json b/app/javascript/dashboard/i18n/locale/sh/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/sh/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sh/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/sh/settings.json b/app/javascript/dashboard/i18n/locale/sh/settings.json
index 0bc82b6e2..98ff3cdcf 100644
--- a/app/javascript/dashboard/i18n/locale/sh/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sh/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Potpis je uspješno spremljen",
         "IMAGE_UPLOAD_ERROR": "Nije moguće učitati sliku! Pokušajte ponovno",
         "IMAGE_UPLOAD_SUCCESS": "Slika je uspješno dodana. Molimo kliknite na spremi kako biste sačuvali potpis",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Veličina slike treba biti manja od {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Veličina slike treba biti manja od {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Potpis poruke",
diff --git a/app/javascript/dashboard/i18n/locale/sh/signup.json b/app/javascript/dashboard/i18n/locale/sh/signup.json
index 4a90fd322..238a1f061 100644
--- a/app/javascript/dashboard/i18n/locale/sh/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sh/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sk/agentBots.json b/app/javascript/dashboard/i18n/locale/sk/agentBots.json
index a0941f1e3..8e51154e5 100644
--- a/app/javascript/dashboard/i18n/locale/sk/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sk/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Prístupový token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/sk/automation.json b/app/javascript/dashboard/i18n/locale/sk/automation.json
index 9f7b79407..2d4e41b66 100644
--- a/app/javascript/dashboard/i18n/locale/sk/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sk/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Súkromná správa",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Schránka",
diff --git a/app/javascript/dashboard/i18n/locale/sk/components.json b/app/javascript/dashboard/i18n/locale/sk/components.json
index 34f3f7839..1e6f15a8f 100644
--- a/app/javascript/dashboard/i18n/locale/sk/components.json
+++ b/app/javascript/dashboard/i18n/locale/sk/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sk/contact.json b/app/javascript/dashboard/i18n/locale/sk/contact.json
index a22fa9fde..63dab97d7 100644
--- a/app/javascript/dashboard/i18n/locale/sk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sk/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sk/helpCenter.json b/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
index 6822d879e..94adc2dc4 100644
--- a/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/sk/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sk/inboxMgmt.json
index dcf14fa72..5c1ba9d40 100644
--- a/app/javascript/dashboard/i18n/locale/sk/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sk/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Prosím zadajte platnú URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Webová doména",
           "PLACEHOLDER": "Zadajte doménu svojej webovej stránky (napr.: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sk/integrations.json b/app/javascript/dashboard/i18n/locale/sk/integrations.json
index d0b03a697..87791f7b3 100644
--- a/app/javascript/dashboard/i18n/locale/sk/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sk/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sk/macros.json b/app/javascript/dashboard/i18n/locale/sk/macros.json
index 784ba59a2..220838b7a 100644
--- a/app/javascript/dashboard/i18n/locale/sk/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sk/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Stlmiť konverzáciu",
diff --git a/app/javascript/dashboard/i18n/locale/sk/settings.json b/app/javascript/dashboard/i18n/locale/sk/settings.json
index 2bef21ec6..327247fcd 100644
--- a/app/javascript/dashboard/i18n/locale/sk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sk/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/sk/signup.json b/app/javascript/dashboard/i18n/locale/sk/signup.json
index a03da76e4..0739814ff 100644
--- a/app/javascript/dashboard/i18n/locale/sk/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sk/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Už máte účet?"
+    "HAVE_AN_ACCOUNT": "Už máte účet?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sl/agentBots.json b/app/javascript/dashboard/i18n/locale/sl/agentBots.json
index bc8736c9d..abd03c388 100644
--- a/app/javascript/dashboard/i18n/locale/sl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sl/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Bota ni bilo mogoče posodobiti. Prosimo poskusite ponovno."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/sl/automation.json b/app/javascript/dashboard/i18n/locale/sl/automation.json
index 63e6f72b2..5556bff34 100644
--- a/app/javascript/dashboard/i18n/locale/sl/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sl/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-pošta",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/sl/components.json b/app/javascript/dashboard/i18n/locale/sl/components.json
index a9c96a78f..e330bd328 100644
--- a/app/javascript/dashboard/i18n/locale/sl/components.json
+++ b/app/javascript/dashboard/i18n/locale/sl/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sl/contact.json b/app/javascript/dashboard/i18n/locale/sl/contact.json
index 6ef898099..d5f30df00 100644
--- a/app/javascript/dashboard/i18n/locale/sl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sl/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Pokliči",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Klica ni bilo mogoče začeti. Poskusite znova.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Izberi glasovni predal"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sl/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sl/inboxMgmt.json
index e55143bb0..a18a439a1 100644
--- a/app/javascript/dashboard/i18n/locale/sl/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sl/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Prosimo, vnesite veljaven URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domena spletne strani",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sl/integrations.json b/app/javascript/dashboard/i18n/locale/sl/integrations.json
index 4869babed..6831f7ea7 100644
--- a/app/javascript/dashboard/i18n/locale/sl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sl/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sl/macros.json b/app/javascript/dashboard/i18n/locale/sl/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/sl/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sl/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/sl/settings.json b/app/javascript/dashboard/i18n/locale/sl/settings.json
index a637cb789..6b2d0a255 100644
--- a/app/javascript/dashboard/i18n/locale/sl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sl/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Podpis je bil uspešno shranjen",
         "IMAGE_UPLOAD_ERROR": "Slike ni bilo mogoče naložiti! Poskusi znova",
         "IMAGE_UPLOAD_SUCCESS": "Slika je bila uspešno dodana. Za shranitev podpisa kliknite na shrani",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Velikost slike mora biti manjša od {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Velikost slike mora biti manjša od {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Podpis sporočila",
diff --git a/app/javascript/dashboard/i18n/locale/sl/signup.json b/app/javascript/dashboard/i18n/locale/sl/signup.json
index da325ebfd..d1ad83f7a 100644
--- a/app/javascript/dashboard/i18n/locale/sl/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sl/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Ni bilo mogoče vzpostaviti povezave s strežnikom. Prosimo poskusite ponovno."
     },
     "SUBMIT": "Ustvari račun",
-    "HAVE_AN_ACCOUNT": "Že imate račun?"
+    "HAVE_AN_ACCOUNT": "Že imate račun?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Ponovno pošlji potrditveni e-poštni naslov",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sq/agentBots.json b/app/javascript/dashboard/i18n/locale/sq/agentBots.json
index 6a3528425..ebc476d0d 100644
--- a/app/javascript/dashboard/i18n/locale/sq/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sq/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Kopjo sekretin në kujtesën e përkohshme",
+      "COPY_SUCCESS": "Sekreti u kopjua në kujtesën e përkohshme",
+      "TOGGLE": "Ndrysho dukshmërinë e sekretit",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "U krye",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Kopjoni tokenin e aksesit dhe ruajeni në mënyrë të sigurt",
diff --git a/app/javascript/dashboard/i18n/locale/sq/automation.json b/app/javascript/dashboard/i18n/locale/sq/automation.json
index 212a77339..6aa6af242 100644
--- a/app/javascript/dashboard/i18n/locale/sq/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sq/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Cakto te një agjent",
       "ASSIGN_TEAM": "Cakto një ekip",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Hiq ekipin e caktuar",
       "ADD_LABEL": "Shto një etiketë",
       "REMOVE_LABEL": "Hiq një etiketë",
       "SEND_EMAIL_TO_TEAM": "Dërgo një email ekipit",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Lloji i mesazhit",
+      "PRIVATE_NOTE": "Shënim Privat",
       "MESSAGE_CONTAINS": "Mesazhi përmban",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/sq/components.json b/app/javascript/dashboard/i18n/locale/sq/components.json
index 5eb3d95f9..2ca971a95 100644
--- a/app/javascript/dashboard/i18n/locale/sq/components.json
+++ b/app/javascript/dashboard/i18n/locale/sq/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Së shpejti!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sq/contact.json b/app/javascript/dashboard/i18n/locale/sq/contact.json
index 2744786ae..958766792 100644
--- a/app/javascript/dashboard/i18n/locale/sq/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sq/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Telefono",
     "CALL_INITIATED": "Duke thirrur kontaktin…",
     "CALL_FAILED": "Nuk mund të fillohet thirrja. Ju lutemi provoni përsëri.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Zgjidhni një inbox të zërit"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sq/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sq/inboxMgmt.json
index b93cf1ad6..0fc12b73b 100644
--- a/app/javascript/dashboard/i18n/locale/sq/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sq/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Ju lutemi shkruani URL-në tuaj të webhook-ut",
           "ERROR": "Ju lutem shkruani një URL të vlefshme"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Kopjo sekretin në kujtesën e përkohshme",
+          "COPY_SUCCESS": "Sekreti u kopjua në kujtesën e përkohshme",
+          "TOGGLE": "Ndrysho dukshmërinë e sekretit",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domeni i faqes së internetit",
           "PLACEHOLDER": "Shkruani domenin e faqes suaj (p.sh.: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sq/integrations.json b/app/javascript/dashboard/i18n/locale/sq/integrations.json
index 7e6525a11..f87439881 100644
--- a/app/javascript/dashboard/i18n/locale/sq/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sq/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Mjeti i personalizuar u fshi me sukses",
         "ERROR_MESSAGE": "Dështoi fshirja e mjetit të personalizuar"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sq/macros.json b/app/javascript/dashboard/i18n/locale/sq/macros.json
index 91e1f8e71..476271038 100644
--- a/app/javascript/dashboard/i18n/locale/sq/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sq/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Cakto një agjent",
       "ADD_LABEL": "Shto një etiketë",
       "REMOVE_LABEL": "Hiq një etiketë",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Hiq ekipin e caktuar",
       "SEND_EMAIL_TRANSCRIPT": "Dërgo një transkript me email",
       "MUTE_CONVERSATION": "Heshto bisedën",
diff --git a/app/javascript/dashboard/i18n/locale/sq/settings.json b/app/javascript/dashboard/i18n/locale/sq/settings.json
index ef40841c0..2cdbd9bc2 100644
--- a/app/javascript/dashboard/i18n/locale/sq/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sq/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Nënshkrimi u ruajt me sukses",
         "IMAGE_UPLOAD_ERROR": "Nuk mund të ngarkohet imazhi! Provoni përsëri",
         "IMAGE_UPLOAD_SUCCESS": "Imazhi u shtua me sukses. Ju lutemi klikoni ruaj për të ruajtur nënshkrimin",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Madhësia e imazhit duhet të jetë më pak se {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Madhësia e imazhit duhet të jetë më pak se {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Nënshkrimi i Mesazhit",
diff --git a/app/javascript/dashboard/i18n/locale/sq/signup.json b/app/javascript/dashboard/i18n/locale/sq/signup.json
index 4a90fd322..7962091fa 100644
--- a/app/javascript/dashboard/i18n/locale/sq/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sq/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Ridispatcho emailin e verifikimit",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sr/agentBots.json b/app/javascript/dashboard/i18n/locale/sr/agentBots.json
index 018b95ed3..b2a5cc9f3 100644
--- a/app/javascript/dashboard/i18n/locale/sr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sr/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token za pristup",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/sr/automation.json b/app/javascript/dashboard/i18n/locale/sr/automation.json
index ec9544e3e..ef707a764 100644
--- a/app/javascript/dashboard/i18n/locale/sr/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sr/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privatna beleška",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-pošta",
       "INBOX": "Prijemno sanduče",
diff --git a/app/javascript/dashboard/i18n/locale/sr/components.json b/app/javascript/dashboard/i18n/locale/sr/components.json
index 6e46cb927..9d0c49978 100644
--- a/app/javascript/dashboard/i18n/locale/sr/components.json
+++ b/app/javascript/dashboard/i18n/locale/sr/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sr/contact.json b/app/javascript/dashboard/i18n/locale/sr/contact.json
index 071ee8df8..1e6b7c9de 100644
--- a/app/javascript/dashboard/i18n/locale/sr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sr/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sr/helpCenter.json b/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
index 271eeb3a6..0617bbc65 100644
--- a/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/sr/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sr/inboxMgmt.json
index 0ff4eed5e..4e7b557d9 100644
--- a/app/javascript/dashboard/i18n/locale/sr/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sr/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Molim vas unesite ispravnu adresu"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domen veb sajta",
           "PLACEHOLDER": "Unesite domen vašeg veb sajta (npr.: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sr/integrations.json b/app/javascript/dashboard/i18n/locale/sr/integrations.json
index 0de1b1d41..263de1216 100644
--- a/app/javascript/dashboard/i18n/locale/sr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sr/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sr/macros.json b/app/javascript/dashboard/i18n/locale/sr/macros.json
index b3d5de505..b51c78700 100644
--- a/app/javascript/dashboard/i18n/locale/sr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sr/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Utišaj razgovor",
diff --git a/app/javascript/dashboard/i18n/locale/sr/settings.json b/app/javascript/dashboard/i18n/locale/sr/settings.json
index 7ee51eb56..11726e5e5 100644
--- a/app/javascript/dashboard/i18n/locale/sr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sr/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Potpis je uspešno sačuvan",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Potpis poruke",
diff --git a/app/javascript/dashboard/i18n/locale/sr/signup.json b/app/javascript/dashboard/i18n/locale/sr/signup.json
index 061cfd571..5fae6f6a1 100644
--- a/app/javascript/dashboard/i18n/locale/sr/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sr/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Već imate nalog?"
+    "HAVE_AN_ACCOUNT": "Već imate nalog?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sv/agentBots.json b/app/javascript/dashboard/i18n/locale/sv/agentBots.json
index 0a7882e4c..3614acafb 100644
--- a/app/javascript/dashboard/i18n/locale/sv/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sv/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Åtkomsttoken",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/sv/automation.json b/app/javascript/dashboard/i18n/locale/sv/automation.json
index d77252fd7..356f0c313 100644
--- a/app/javascript/dashboard/i18n/locale/sv/automation.json
+++ b/app/javascript/dashboard/i18n/locale/sv/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Privat anteckning",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "E-post",
       "INBOX": "Inkorg",
diff --git a/app/javascript/dashboard/i18n/locale/sv/components.json b/app/javascript/dashboard/i18n/locale/sv/components.json
index 5c2ef3d03..b39180a8c 100644
--- a/app/javascript/dashboard/i18n/locale/sv/components.json
+++ b/app/javascript/dashboard/i18n/locale/sv/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/sv/contact.json b/app/javascript/dashboard/i18n/locale/sv/contact.json
index b606f442c..2da38056a 100644
--- a/app/javascript/dashboard/i18n/locale/sv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sv/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/sv/helpCenter.json b/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
index 0ecf7e809..8420de95c 100644
--- a/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Okategoriserade",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/sv/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/sv/inboxMgmt.json
index 813ea6d53..115dcdf59 100644
--- a/app/javascript/dashboard/i18n/locale/sv/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/sv/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Ange en giltig URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Webbplatsens domän",
           "PLACEHOLDER": "Ange din webbplatsdomän (t.ex. acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/sv/integrations.json b/app/javascript/dashboard/i18n/locale/sv/integrations.json
index 14637807d..d32b4e3b7 100644
--- a/app/javascript/dashboard/i18n/locale/sv/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sv/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/sv/macros.json b/app/javascript/dashboard/i18n/locale/sv/macros.json
index 6d9fa5ca1..08f2492a0 100644
--- a/app/javascript/dashboard/i18n/locale/sv/macros.json
+++ b/app/javascript/dashboard/i18n/locale/sv/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Tysta konversation",
diff --git a/app/javascript/dashboard/i18n/locale/sv/settings.json b/app/javascript/dashboard/i18n/locale/sv/settings.json
index 1f4ecd714..8ac8bdce3 100644
--- a/app/javascript/dashboard/i18n/locale/sv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sv/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/sv/signup.json b/app/javascript/dashboard/i18n/locale/sv/signup.json
index 2dac954ca..b22acb19d 100644
--- a/app/javascript/dashboard/i18n/locale/sv/signup.json
+++ b/app/javascript/dashboard/i18n/locale/sv/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Har du redan ett konto?"
+    "HAVE_AN_ACCOUNT": "Har du redan ett konto?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Skicka verifieringsmail igen",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ta/agentBots.json b/app/javascript/dashboard/i18n/locale/ta/agentBots.json
index 351007fc1..7c9aacb48 100644
--- a/app/javascript/dashboard/i18n/locale/ta/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ta/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "ரகசியம் கிளிப்போர்டுக்கு நகலெடுக்கப்பட்டது",
+      "TOGGLE": "ரகசியத்தை காண்பிக்க/மறைக்கவும்",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "முடிந்தது",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "அணுகுவதற்கான டோக்கன்",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ta/automation.json b/app/javascript/dashboard/i18n/locale/ta/automation.json
index 10d93edb3..475fbc860 100644
--- a/app/javascript/dashboard/i18n/locale/ta/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ta/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "தனிப்பட்ட குறிப்பு",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "இமெயில்",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/ta/components.json b/app/javascript/dashboard/i18n/locale/ta/components.json
index 975e9be60..25fc68896 100644
--- a/app/javascript/dashboard/i18n/locale/ta/components.json
+++ b/app/javascript/dashboard/i18n/locale/ta/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ta/contact.json b/app/javascript/dashboard/i18n/locale/ta/contact.json
index dac0a58df..dccf6dc8c 100644
--- a/app/javascript/dashboard/i18n/locale/ta/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ta/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ta/helpCenter.json b/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
index bd683a959..8ef5a191a 100644
--- a/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/ta/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ta/inboxMgmt.json
index 1fb8d94bc..b98daba65 100644
--- a/app/javascript/dashboard/i18n/locale/ta/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ta/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "தயவுசெய்து உங்கள் Webhook URL ஐ உள்ளிடவும்",
           "ERROR": "சரியான URL ஐ பதிவிடவும்"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "ரகசியம் கிளிப்போர்டுக்கு நகலெடுக்கப்பட்டது",
+          "TOGGLE": "ரகசியத்தை காண்பிக்க/மறைக்கவும்",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "இணையதள களம்",
           "PLACEHOLDER": "உங்கள் இணையதள களத்தை உள்ளிடவும் (eg: உதாரணமாக acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ta/integrations.json b/app/javascript/dashboard/i18n/locale/ta/integrations.json
index 334b64526..0cb31905a 100644
--- a/app/javascript/dashboard/i18n/locale/ta/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ta/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "தனிப்பயன் கருவி வெற்றிகரமாக நீக்கப்பட்டது",
         "ERROR_MESSAGE": "தனிப்பயன் கருவியை நீக்க முடியவில்லை"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ta/macros.json b/app/javascript/dashboard/i18n/locale/ta/macros.json
index 01a116fbe..f1f73e0ed 100644
--- a/app/javascript/dashboard/i18n/locale/ta/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ta/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/ta/settings.json b/app/javascript/dashboard/i18n/locale/ta/settings.json
index e04011d68..9fb190e01 100644
--- a/app/javascript/dashboard/i18n/locale/ta/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ta/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/ta/signup.json b/app/javascript/dashboard/i18n/locale/ta/signup.json
index 3249d4a78..2f728fdce 100644
--- a/app/javascript/dashboard/i18n/locale/ta/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ta/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/th/agentBots.json b/app/javascript/dashboard/i18n/locale/th/agentBots.json
index a44bb741c..333a093f1 100644
--- a/app/javascript/dashboard/i18n/locale/th/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/th/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/th/automation.json b/app/javascript/dashboard/i18n/locale/th/automation.json
index e060f7634..d41f0fe4b 100644
--- a/app/javascript/dashboard/i18n/locale/th/automation.json
+++ b/app/javascript/dashboard/i18n/locale/th/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "โน้ตส่วนตัว",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "อีเมล์",
       "INBOX": "กล่องข้อความ",
diff --git a/app/javascript/dashboard/i18n/locale/th/components.json b/app/javascript/dashboard/i18n/locale/th/components.json
index 3dc7a528d..56ab9c8a8 100644
--- a/app/javascript/dashboard/i18n/locale/th/components.json
+++ b/app/javascript/dashboard/i18n/locale/th/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/th/contact.json b/app/javascript/dashboard/i18n/locale/th/contact.json
index b0c174fda..09e94d2c8 100644
--- a/app/javascript/dashboard/i18n/locale/th/contact.json
+++ b/app/javascript/dashboard/i18n/locale/th/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/th/helpCenter.json b/app/javascript/dashboard/i18n/locale/th/helpCenter.json
index b4a3b618d..310d6aace 100644
--- a/app/javascript/dashboard/i18n/locale/th/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/th/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/th/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/th/inboxMgmt.json
index 03c928ef0..91c808d0e 100644
--- a/app/javascript/dashboard/i18n/locale/th/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/th/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "กรุณากรอกลิ้งที่ถูกต้อง"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "โดเมนเว็บไซต์",
           "PLACEHOLDER": "กรอกโดเมนเว็บไซต์ของคุณ (เช่น snowboltz.net)"
diff --git a/app/javascript/dashboard/i18n/locale/th/integrations.json b/app/javascript/dashboard/i18n/locale/th/integrations.json
index e4c3c2241..581de8844 100644
--- a/app/javascript/dashboard/i18n/locale/th/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/th/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/th/macros.json b/app/javascript/dashboard/i18n/locale/th/macros.json
index 9d13659f3..f16ba5820 100644
--- a/app/javascript/dashboard/i18n/locale/th/macros.json
+++ b/app/javascript/dashboard/i18n/locale/th/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "ระงับการสนทนา",
diff --git a/app/javascript/dashboard/i18n/locale/th/settings.json b/app/javascript/dashboard/i18n/locale/th/settings.json
index 3639e9290..317e42587 100644
--- a/app/javascript/dashboard/i18n/locale/th/settings.json
+++ b/app/javascript/dashboard/i18n/locale/th/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "บันทึกลายเซ็นสำเร็จแล้ว",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "ข้อความลายเซ็น",
diff --git a/app/javascript/dashboard/i18n/locale/th/signup.json b/app/javascript/dashboard/i18n/locale/th/signup.json
index 941f9f93a..44344ca01 100644
--- a/app/javascript/dashboard/i18n/locale/th/signup.json
+++ b/app/javascript/dashboard/i18n/locale/th/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "มีบัญชีอยู่แล้ว?"
+    "HAVE_AN_ACCOUNT": "มีบัญชีอยู่แล้ว?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/tl/agentBots.json b/app/javascript/dashboard/i18n/locale/tl/agentBots.json
index dc92016ab..ab0fb0c8a 100644
--- a/app/javascript/dashboard/i18n/locale/tl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/tl/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Tapos na",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/tl/automation.json b/app/javascript/dashboard/i18n/locale/tl/automation.json
index 22a9735f4..93f281517 100644
--- a/app/javascript/dashboard/i18n/locale/tl/automation.json
+++ b/app/javascript/dashboard/i18n/locale/tl/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Pribadong Tala",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/tl/components.json b/app/javascript/dashboard/i18n/locale/tl/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/tl/components.json
+++ b/app/javascript/dashboard/i18n/locale/tl/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/tl/contact.json b/app/javascript/dashboard/i18n/locale/tl/contact.json
index 893570978..07f7ba793 100644
--- a/app/javascript/dashboard/i18n/locale/tl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/tl/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Tawagan",
     "CALL_INITIATED": "Tinutawagan ang kontak…",
     "CALL_FAILED": "Hindi masimulan ang tawag. Pakisubukang muli.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Pumili ng voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/tl/helpCenter.json b/app/javascript/dashboard/i18n/locale/tl/helpCenter.json
index 511bbf4c0..708d3fc83 100644
--- a/app/javascript/dashboard/i18n/locale/tl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tl/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "Higit pang mga katangian",
         "UNCATEGORIZED": "Walang kategorya",
-        "EDITOR_PLACEHOLDER": "Sumulat ng kahit ano..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Mga katangian ng artikulo",
diff --git a/app/javascript/dashboard/i18n/locale/tl/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/tl/inboxMgmt.json
index f2cb02466..ba9a104e2 100644
--- a/app/javascript/dashboard/i18n/locale/tl/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/tl/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Pakilagay ang iyong Webhook URL",
           "ERROR": "Mangyaring maglagay ng wastong URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domain ng Website",
           "PLACEHOLDER": "Ilagay ang domain ng iyong website (hal: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/tl/integrations.json b/app/javascript/dashboard/i18n/locale/tl/integrations.json
index 545393d1a..a8fcdbf9f 100644
--- a/app/javascript/dashboard/i18n/locale/tl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/tl/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Nagkaroon ng error sa pagtanggal ng pasadyang kasangkapan"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/tl/macros.json b/app/javascript/dashboard/i18n/locale/tl/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/tl/macros.json
+++ b/app/javascript/dashboard/i18n/locale/tl/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/tl/settings.json b/app/javascript/dashboard/i18n/locale/tl/settings.json
index 88f705a7b..b02567c3f 100644
--- a/app/javascript/dashboard/i18n/locale/tl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/tl/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Matagumpay na naisave ang lagda",
         "IMAGE_UPLOAD_ERROR": "Hindi ma-upload ang larawan! Subukang muli",
         "IMAGE_UPLOAD_SUCCESS": "Matagumpay na naidagdag ang larawan. Paki-click ang save upang mai-save ang pirma",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Ang laki ng larawan ay dapat mas mababa sa {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Ang laki ng larawan ay dapat mas mababa sa {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Lagda ng Mensahe",
diff --git a/app/javascript/dashboard/i18n/locale/tl/signup.json b/app/javascript/dashboard/i18n/locale/tl/signup.json
index 4a90fd322..65aa0e53a 100644
--- a/app/javascript/dashboard/i18n/locale/tl/signup.json
+++ b/app/javascript/dashboard/i18n/locale/tl/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Muling ipadala ang email ng beripikasyon",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/tr/agentBots.json b/app/javascript/dashboard/i18n/locale/tr/agentBots.json
index 9b44e7b5c..b93bc958a 100644
--- a/app/javascript/dashboard/i18n/locale/tr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/tr/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Bot güncellenemedi. Lütfen tekrar deneyin."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Erişim Jetonu",
       "DESCRIPTION": "Erişim anahtarını kopyalayın ve güvenli bir yerde saklayın",
diff --git a/app/javascript/dashboard/i18n/locale/tr/automation.json b/app/javascript/dashboard/i18n/locale/tr/automation.json
index cb3ffe3cf..e17624c5f 100644
--- a/app/javascript/dashboard/i18n/locale/tr/automation.json
+++ b/app/javascript/dashboard/i18n/locale/tr/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Temsilciye Ata",
       "ASSIGN_TEAM": "Bir Ekibe Ata",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Atanan Ekibi Kaldır",
       "ADD_LABEL": "Etiket Ekle",
       "REMOVE_LABEL": "Etiketi Kaldır",
       "SEND_EMAIL_TO_TEAM": "Ekibe E-posta Gönder",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Mesaj Türü",
+      "PRIVATE_NOTE": "Özel Not",
       "MESSAGE_CONTAINS": "Mesaj İçerir",
       "EMAIL": "E-Posta",
       "INBOX": "Gelen Kutusu",
diff --git a/app/javascript/dashboard/i18n/locale/tr/components.json b/app/javascript/dashboard/i18n/locale/tr/components.json
index a671d6c69..f9fcb5680 100644
--- a/app/javascript/dashboard/i18n/locale/tr/components.json
+++ b/app/javascript/dashboard/i18n/locale/tr/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Çok yakında!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/tr/contact.json b/app/javascript/dashboard/i18n/locale/tr/contact.json
index 941fe1f54..6b35d8597 100644
--- a/app/javascript/dashboard/i18n/locale/tr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/tr/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Ara",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Sesli gelen kutusu seçin"
     },
diff --git a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
index f75b75326..7e766f2b0 100644
--- a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Kategorize Edilmemiş",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
index 5b8470469..90b96cead 100644
--- a/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Lütfen geçerli bir adres girin"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Web Sitesi Alan Adı",
           "PLACEHOLDER": "Web sitenizin adresini girin"
diff --git a/app/javascript/dashboard/i18n/locale/tr/integrations.json b/app/javascript/dashboard/i18n/locale/tr/integrations.json
index ec8dff5c5..11c3a82bc 100644
--- a/app/javascript/dashboard/i18n/locale/tr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/tr/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Özel araç başarıyla silindi",
         "ERROR_MESSAGE": "Özel araç silinemedi"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Fatura Detayları",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/tr/macros.json b/app/javascript/dashboard/i18n/locale/tr/macros.json
index 3e44974e0..98d09e146 100644
--- a/app/javascript/dashboard/i18n/locale/tr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/tr/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Bir Temsilci Ata",
       "ADD_LABEL": "Etiket Ekle",
       "REMOVE_LABEL": "Etiketi Kaldır",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Atanan Ekibi Kaldır",
       "SEND_EMAIL_TRANSCRIPT": "E-posta Dökümü Gönder",
       "MUTE_CONVERSATION": "Konuşmayı Sessize Al",
diff --git a/app/javascript/dashboard/i18n/locale/tr/settings.json b/app/javascript/dashboard/i18n/locale/tr/settings.json
index 3b3ef5367..0be0322e9 100644
--- a/app/javascript/dashboard/i18n/locale/tr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/tr/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "İmza başarıyla kaydedildi",
         "IMAGE_UPLOAD_ERROR": "Resim yüklenemedi! Tekrar deneyin",
         "IMAGE_UPLOAD_SUCCESS": "Resim başarıyla eklendi. İmzayı kaydetmek için lütfen kaydet'e tıklayın",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Resim boyutu {size}MB'dan küçük olmalıdır"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Resim boyutu {size}MB'dan küçük olmalıdır",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "İmzanız",
diff --git a/app/javascript/dashboard/i18n/locale/tr/signup.json b/app/javascript/dashboard/i18n/locale/tr/signup.json
index d85d92db5..136eaea8a 100644
--- a/app/javascript/dashboard/i18n/locale/tr/signup.json
+++ b/app/javascript/dashboard/i18n/locale/tr/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Woot sunucusuna bağlanılamadı. Lütfen tekrar deneyin."
     },
     "SUBMIT": "Hesap oluştur",
-    "HAVE_AN_ACCOUNT": "Hesabın var mı?"
+    "HAVE_AN_ACCOUNT": "Hesabın var mı?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Doğrulama E-Postasını tekrar gönder",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/uk/agentBots.json b/app/javascript/dashboard/i18n/locale/uk/agentBots.json
index f2fae5251..b4e221445 100644
--- a/app/javascript/dashboard/i18n/locale/uk/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/uk/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Не вдалося оновити бота. Будь ласка, спробуйте ще раз."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Ключ доступу",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/uk/automation.json b/app/javascript/dashboard/i18n/locale/uk/automation.json
index 566a65d99..baf7420b2 100644
--- a/app/javascript/dashboard/i18n/locale/uk/automation.json
+++ b/app/javascript/dashboard/i18n/locale/uk/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Особиста нотатка",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Вхідні",
diff --git a/app/javascript/dashboard/i18n/locale/uk/components.json b/app/javascript/dashboard/i18n/locale/uk/components.json
index 6809a24fe..b6be5d520 100644
--- a/app/javascript/dashboard/i18n/locale/uk/components.json
+++ b/app/javascript/dashboard/i18n/locale/uk/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/uk/contact.json b/app/javascript/dashboard/i18n/locale/uk/contact.json
index 10a1a42fd..04d3bbc16 100644
--- a/app/javascript/dashboard/i18n/locale/uk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/uk/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Дзвінок",
     "CALL_INITIATED": "Викликаємо контакт…",
     "CALL_FAILED": "Не можливо розпочати виклик. Будь ласка, спробуйте пізніше.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Оберіть голосову теку"
     },
diff --git a/app/javascript/dashboard/i18n/locale/uk/helpCenter.json b/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
index 21e0220f2..eeffbcfe6 100644
--- a/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Без категорії",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/uk/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/uk/inboxMgmt.json
index 79366a564..abacb0688 100644
--- a/app/javascript/dashboard/i18n/locale/uk/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/uk/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Будь ласка, введіть URL вашого вебхука",
           "ERROR": "Будь ласка, введіть правильний URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Домен сайту",
           "PLACEHOLDER": "Введіть домен вашого сайту (наприклад: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/uk/integrations.json b/app/javascript/dashboard/i18n/locale/uk/integrations.json
index ba40168ed..c069f5659 100644
--- a/app/javascript/dashboard/i18n/locale/uk/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/uk/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Відкрити рахунок",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Будь ласка, зверніться до адміністратора для оновлення."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/uk/macros.json b/app/javascript/dashboard/i18n/locale/uk/macros.json
index 037531e4f..a8cdba398 100644
--- a/app/javascript/dashboard/i18n/locale/uk/macros.json
+++ b/app/javascript/dashboard/i18n/locale/uk/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Заглушити розмову",
diff --git a/app/javascript/dashboard/i18n/locale/uk/settings.json b/app/javascript/dashboard/i18n/locale/uk/settings.json
index e163ae07f..5fa9d166e 100644
--- a/app/javascript/dashboard/i18n/locale/uk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/uk/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Підпис успішно збережено",
         "IMAGE_UPLOAD_ERROR": "Не вдалося завантажити зображення! Повторіть спробу",
         "IMAGE_UPLOAD_SUCCESS": "Зображення успішно додано. Будь ласка, натисніть на кнопку Зберегти, щоб зберегти підпис",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Зображення має бути менше {size}Мб"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Зображення має бути менше {size}Мб",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Підпис повідомлення",
diff --git a/app/javascript/dashboard/i18n/locale/uk/signup.json b/app/javascript/dashboard/i18n/locale/uk/signup.json
index facf944d6..d273c10eb 100644
--- a/app/javascript/dashboard/i18n/locale/uk/signup.json
+++ b/app/javascript/dashboard/i18n/locale/uk/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Не вдалося підключитися до Woot сервера. Будь ласка, спробуйте ще раз."
     },
     "SUBMIT": "Створити акаунт",
-    "HAVE_AN_ACCOUNT": "Вже маєте обліковий запис?"
+    "HAVE_AN_ACCOUNT": "Вже маєте обліковий запис?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Повторно надіслати листа з підтвердженням",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ur/agentBots.json b/app/javascript/dashboard/i18n/locale/ur/agentBots.json
index e20ab5ba0..609657777 100644
--- a/app/javascript/dashboard/i18n/locale/ur/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ur/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ur/automation.json b/app/javascript/dashboard/i18n/locale/ur/automation.json
index de73db65d..7dd3ff8fe 100644
--- a/app/javascript/dashboard/i18n/locale/ur/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ur/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "ان باکس",
diff --git a/app/javascript/dashboard/i18n/locale/ur/components.json b/app/javascript/dashboard/i18n/locale/ur/components.json
index 9491f168e..f4e30558b 100644
--- a/app/javascript/dashboard/i18n/locale/ur/components.json
+++ b/app/javascript/dashboard/i18n/locale/ur/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ur/contact.json b/app/javascript/dashboard/i18n/locale/ur/contact.json
index 3cc58afbc..d1e273392 100644
--- a/app/javascript/dashboard/i18n/locale/ur/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ur/helpCenter.json b/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
index 9820b7284..59f61ce7c 100644
--- a/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/ur/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ur/inboxMgmt.json
index af89e5e35..d356d9fa1 100644
--- a/app/javascript/dashboard/i18n/locale/ur/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ur/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Website Domain",
           "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ur/integrations.json b/app/javascript/dashboard/i18n/locale/ur/integrations.json
index 985813f05..796290e68 100644
--- a/app/javascript/dashboard/i18n/locale/ur/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ur/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ur/macros.json b/app/javascript/dashboard/i18n/locale/ur/macros.json
index 28c8be2ac..befac16d7 100644
--- a/app/javascript/dashboard/i18n/locale/ur/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ur/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "خاموش گفتگو",
diff --git a/app/javascript/dashboard/i18n/locale/ur/settings.json b/app/javascript/dashboard/i18n/locale/ur/settings.json
index 677dd3f20..52e44cc3d 100644
--- a/app/javascript/dashboard/i18n/locale/ur/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Signature saved successfully",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Message Signature",
diff --git a/app/javascript/dashboard/i18n/locale/ur/signup.json b/app/javascript/dashboard/i18n/locale/ur/signup.json
index 4a90fd322..238a1f061 100644
--- a/app/javascript/dashboard/i18n/locale/ur/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ur/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
index dc92016ab..c17ec60d0 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Access Token",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/automation.json b/app/javascript/dashboard/i18n/locale/ur_IN/automation.json
index 22a9735f4..46f4a520e 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/automation.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Private Note",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Inbox",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/components.json b/app/javascript/dashboard/i18n/locale/ur_IN/components.json
index 0a2542a84..a75d35b08 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/components.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
index 48d45d737..1614f943b 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ur_IN/inboxMgmt.json
index abe021056..800351e62 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "براہ کرم اپنا Webhook URL درج کریں",
           "ERROR": "براہ کرم ایک درست URL درج کریں"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "ویب سائٹ ڈومین",
           "PLACEHOLDER": "اپنا ویب سائٹ ڈومین درج کریں (مثلاً: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
index 4f124f413..8ef714188 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/macros.json b/app/javascript/dashboard/i18n/locale/ur_IN/macros.json
index e12f0ca73..67a5c5003 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/macros.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Mute Conversation",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
index bbcac2dd0..c218b7d37 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "دستخط کامیابی سے محفوظ ہو گیا",
         "IMAGE_UPLOAD_ERROR": "تصویر اپ لوڈ نہیں ہو سکی! دوبارہ کوشش کریں",
         "IMAGE_UPLOAD_SUCCESS": "تصویر کامیابی سے شامل کر دی گئی۔ دستخط محفوظ کرنے کے لیے براہ کرم سیو پر کلک کریں",
-        "IMAGE_UPLOAD_SIZE_ERROR": "تصویر کا سائز {size}MB سے کم ہونا چاہیے"
+        "IMAGE_UPLOAD_SIZE_ERROR": "تصویر کا سائز {size}MB سے کم ہونا چاہیے",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "پیغام دستخط",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/signup.json b/app/javascript/dashboard/i18n/locale/ur_IN/signup.json
index 4a90fd322..5a3e03396 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Already have an account?"
+    "HAVE_AN_ACCOUNT": "Already have an account?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "تصدیقی ای میل دوبارہ بھیجیں",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/vi/agentBots.json b/app/javascript/dashboard/i18n/locale/vi/agentBots.json
index ca79b51f0..4b2372884 100644
--- a/app/javascript/dashboard/i18n/locale/vi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/vi/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "Token truy cập",
       "DESCRIPTION": "Copy the access token and save it securely",
diff --git a/app/javascript/dashboard/i18n/locale/vi/automation.json b/app/javascript/dashboard/i18n/locale/vi/automation.json
index 29fec4d71..40ae9781a 100644
--- a/app/javascript/dashboard/i18n/locale/vi/automation.json
+++ b/app/javascript/dashboard/i18n/locale/vi/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "Assign to Agent",
       "ASSIGN_TEAM": "Assign a Team",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
       "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "Message Type",
+      "PRIVATE_NOTE": "Lưu ý riêng",
       "MESSAGE_CONTAINS": "Message Contains",
       "EMAIL": "Email",
       "INBOX": "Hộp thư đến",
diff --git a/app/javascript/dashboard/i18n/locale/vi/components.json b/app/javascript/dashboard/i18n/locale/vi/components.json
index 74e433202..53dfdd0cc 100644
--- a/app/javascript/dashboard/i18n/locale/vi/components.json
+++ b/app/javascript/dashboard/i18n/locale/vi/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "Coming Soon!"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/vi/contact.json b/app/javascript/dashboard/i18n/locale/vi/contact.json
index a863a3903..25cc6b2a5 100644
--- a/app/javascript/dashboard/i18n/locale/vi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/vi/contact.json
@@ -20,6 +20,7 @@
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
diff --git a/app/javascript/dashboard/i18n/locale/vi/helpCenter.json b/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
index 1a4505ecf..fa002f780 100644
--- a/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
@@ -698,7 +698,7 @@
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Chưa được phân loại",
-        "EDITOR_PLACEHOLDER": "Write something..."
+        "EDITOR_PLACEHOLDER": "Write your content here. Type '/' for formatting options."
       },
       "ARTICLE_PROPERTIES": {
         "ARTICLE_PROPERTIES": "Article properties",
diff --git a/app/javascript/dashboard/i18n/locale/vi/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/vi/inboxMgmt.json
index 2e6bab384..72df3dad0 100644
--- a/app/javascript/dashboard/i18n/locale/vi/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/vi/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Vui lòng nhập một URL hợp lệ"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "Domain trang web",
           "PLACEHOLDER": "Nhập tên miền trang web của bạn (ví dụ: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/vi/integrations.json b/app/javascript/dashboard/i18n/locale/vi/integrations.json
index 8a594cf51..f54f81203 100644
--- a/app/javascript/dashboard/i18n/locale/vi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/vi/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "Open billing",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/vi/macros.json b/app/javascript/dashboard/i18n/locale/vi/macros.json
index 55a77ea23..e5c69dcec 100644
--- a/app/javascript/dashboard/i18n/locale/vi/macros.json
+++ b/app/javascript/dashboard/i18n/locale/vi/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "Assign an Agent",
       "ADD_LABEL": "Add a Label",
       "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
       "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
       "MUTE_CONVERSATION": "Tắt tiếng cuộc trò chuyện",
diff --git a/app/javascript/dashboard/i18n/locale/vi/settings.json b/app/javascript/dashboard/i18n/locale/vi/settings.json
index 964ce4642..4a3fe947c 100644
--- a/app/javascript/dashboard/i18n/locale/vi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/vi/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "Chữ ký được lưu thành công",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Kích thước ảnh phải nhỏ hơn {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Kích thước ảnh phải nhỏ hơn {size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Chữ ký tin nhắn",
diff --git a/app/javascript/dashboard/i18n/locale/vi/signup.json b/app/javascript/dashboard/i18n/locale/vi/signup.json
index 1938b8170..84356d8e5 100644
--- a/app/javascript/dashboard/i18n/locale/vi/signup.json
+++ b/app/javascript/dashboard/i18n/locale/vi/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
     },
     "SUBMIT": "Create account",
-    "HAVE_AN_ACCOUNT": "Đã có tài khoản?"
+    "HAVE_AN_ACCOUNT": "Đã có tài khoản?",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "Resend verification email",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
index dc2ef8265..9d90219f8 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "无法更新机器人。请再试一次。"
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "Copy secret to clipboard",
+      "COPY_SUCCESS": "Secret copied to clipboard",
+      "TOGGLE": "Toggle secret visibility",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "Done",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "访问令牌",
       "DESCRIPTION": "复制访问令牌并安全保存",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
index 4671bd09e..b0122e961 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "分配客服",
       "ASSIGN_TEAM": "分配团队",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
+      "REMOVE_ASSIGNED_TEAM": "移除已分配的团队",
       "ADD_LABEL": "添加标签",
       "REMOVE_LABEL": "移除标签",
       "SEND_EMAIL_TO_TEAM": "发送电子邮件给团队",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "消息类型",
+      "PRIVATE_NOTE": "私人便笺",
       "MESSAGE_CONTAINS": "消息包含",
       "EMAIL": "Email",
       "INBOX": "收件箱",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/components.json b/app/javascript/dashboard/i18n/locale/zh_CN/components.json
index ba1a35d76..1546eb740 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/components.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "即将到来！"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
index 35120983b..deb7022e3 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
@@ -20,6 +20,7 @@
     "CALL": "呼叫",
     "CALL_INITIATED": "正在接通…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CLICK_TO_EDIT": "Click to edit",
     "VOICE_INBOX_PICKER": {
       "TITLE": "选择一个语音收件箱"
     },
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
index ec0ce3c12..e61744e99 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "请输入您的 Webhook URL",
           "ERROR": "请输入一个有效的 URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook Secret",
+          "COPY": "Copy secret to clipboard",
+          "COPY_SUCCESS": "Secret copied to clipboard",
+          "TOGGLE": "Toggle secret visibility",
+          "RESET_SUCCESS": "Webhook secret regenerated successfully",
+          "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "网站域名",
           "PLACEHOLDER": "输入您的网站域名(e.g: acme.com)"
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
index ccdf12826..b79d8bae0 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
@@ -837,6 +837,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use tools with Captain",
+        "AVAILABLE_ON": "Captain Tools are only available in Business and Enterprise plans. Please upgrade to Business plan to use the feature.",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "查看计费",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain Tools are only available in the paid plans.",
+        "UPGRADE_PROMPT": "Please upgrade to a paid plan to use this feature.",
+        "ASK_ADMIN": "请联系您的管理员进行升级。"
+      },
       "TEST": {
         "BUTTON": "Test connection",
         "SUCCESS": "Endpoint returned HTTP {status}",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/macros.json b/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
index 703cf177f..0cd71d1f5 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "分配客服",
       "ADD_LABEL": "添加标签",
       "REMOVE_LABEL": "移除标签",
+      "REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
       "REMOVE_ASSIGNED_TEAM": "移除已分配的团队",
       "SEND_EMAIL_TRANSCRIPT": "通过邮件发送聊天记录",
       "MUTE_CONVERSATION": "开始会话",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
index 1ba9a5662..1ae37314e 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "签名保存成功",
         "IMAGE_UPLOAD_ERROR": "无法上传图片！请再试一次",
         "IMAGE_UPLOAD_SUCCESS": "图片添加成功。请点击保存签名。",
-        "IMAGE_UPLOAD_SIZE_ERROR": "图片大小应该小于{size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "图片大小应该小于{size}MB",
+        "INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "消息签名",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/signup.json b/app/javascript/dashboard/i18n/locale/zh_CN/signup.json
index 3e560b230..b2187c20b 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/signup.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "无法与 Woot 服务器建立连接。请重试。"
     },
     "SUBMIT": "创建新账户",
-    "HAVE_AN_ACCOUNT": "已经有帐号？"
+    "HAVE_AN_ACCOUNT": "已经有帐号？",
+    "VERIFY_EMAIL": {
+      "TITLE": "Check your inbox",
+      "DESCRIPTION": "We sent a verification link to {email}. Click the link to verify your email and get started.",
+      "RESEND": "重新发送验证邮件",
+      "RESEND_SUCCESS": "Verification email sent. Please check your inbox.",
+      "RESEND_ERROR": "Could not send verification email. Please try again."
+    }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
index e10cd4c40..31f558e06 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
@@ -63,6 +63,16 @@
         "ERROR_MESSAGE": "無法更新機器人，請再試一次。"
       }
     },
+    "SECRET": {
+      "LABEL": "Webhook Secret",
+      "COPY": "複製密鑰至剪貼簿",
+      "COPY_SUCCESS": "密鑰已複製至剪貼簿",
+      "TOGGLE": "切換密鑰顯示",
+      "CREATED_DESC": "Use the secret below to verify webhook signatures. Please copy it now, you can also find it later in the bot settings.",
+      "DONE": "完成",
+      "RESET_SUCCESS": "Webhook secret regenerated successfully",
+      "RESET_ERROR": "Unable to regenerate webhook secret. Please try again"
+    },
     "ACCESS_TOKEN": {
       "TITLE": "存取權杖",
       "DESCRIPTION": "複製存取權杖並妥善保管",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/automation.json b/app/javascript/dashboard/i18n/locale/zh_TW/automation.json
index 250d2a8d2..e8d691f82 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/automation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/automation.json
@@ -140,6 +140,8 @@
     "ACTIONS": {
       "ASSIGN_AGENT": "指派給客服人員",
       "ASSIGN_TEAM": "指派團隊",
+      "REMOVE_ASSIGNED_AGENT": "移除已指派的客服人員",
+      "REMOVE_ASSIGNED_TEAM": "移除已指派的團隊",
       "ADD_LABEL": "新增標籤",
       "REMOVE_LABEL": "移除標籤",
       "SEND_EMAIL_TO_TEAM": "傳送電子郵件給團隊",
@@ -169,6 +171,7 @@
     },
     "ATTRIBUTES": {
       "MESSAGE_TYPE": "訊息類型",
+      "PRIVATE_NOTE": "私人筆記",
       "MESSAGE_CONTAINS": "訊息包含",
       "EMAIL": "電子郵件",
       "INBOX": "收件匣",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/components.json b/app/javascript/dashboard/i18n/locale/zh_TW/components.json
index e835209ef..14834a200 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/components.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/components.json
@@ -52,5 +52,17 @@
   },
   "CHANNEL_SELECTOR": {
     "COMING_SOON": "即將推出！"
+  },
+  "SLASH_COMMANDS": {
+    "HEADING_1": "Heading 1",
+    "HEADING_2": "Heading 2",
+    "HEADING_3": "Heading 3",
+    "BOLD": "Bold",
+    "ITALIC": "Italic",
+    "STRIKETHROUGH": "Strikethrough",
+    "CODE": "Code",
+    "BULLET_LIST": "Bullet List",
+    "ORDERED_LIST": "Ordered List",
+    "TABLE": "Table"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
index 3025327fa..72c37c875 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
@@ -20,6 +20,7 @@
     "CALL": "通話",
     "CALL_INITIATED": "正在撥打聯絡人電話…",
     "CALL_FAILED": "無法撥打電話，請稍後再試。",
+    "CLICK_TO_EDIT": "點擊以編輯",
     "VOICE_INBOX_PICKER": {
       "TITLE": "選擇語音收件匣"
     },
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/zh_TW/inboxMgmt.json
index d19bd5a21..fa207e9bb 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/inboxMgmt.json
@@ -86,6 +86,14 @@
           "PLACEHOLDER": "請輸入您的 Webhook URL",
           "ERROR": "請輸入有效的 URL"
         },
+        "CHANNEL_WEBHOOK_SECRET": {
+          "LABEL": "Webhook 密鑰",
+          "COPY": "複製密鑰至剪貼簿",
+          "COPY_SUCCESS": "密鑰已複製至剪貼簿",
+          "TOGGLE": "切換密鑰顯示",
+          "RESET_SUCCESS": "Webhook 密鑰已成功重新產生",
+          "RESET_ERROR": "無法重新產生 Webhook 密鑰，請再試一次"
+        },
         "CHANNEL_DOMAIN": {
           "LABEL": "網站網域",
           "PLACEHOLDER": "輸入您的網站網域（例：acme.com）"
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
index e6b518be4..b45661d38 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
@@ -837,18 +837,24 @@
         "SUCCESS_MESSAGE": "自訂工具已成功刪除",
         "ERROR_MESSAGE": "刪除自訂工具失敗"
       },
+      "PAYWALL": {
+        "TITLE": "升級以在 Captain 中使用工具",
+        "AVAILABLE_ON": "Captain 工具僅適用於 Business 與 Enterprise 方案。請升級至 Business 方案以使用此功能。",
+        "UPGRADE_PROMPT": "",
+        "UPGRADE_NOW": "開啟帳單",
+        "CANCEL_ANYTIME": ""
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "Captain 工具僅適用於付費方案。",
+        "UPGRADE_PROMPT": "請升級至付費方案以使用此功能。",
+        "ASK_ADMIN": "請聯繫您的管理員進行升級。"
+      },
       "TEST": {
         "BUTTON": "測試連接",
         "SUCCESS": "端點回傳 HTTP {status}",
         "ERROR": "連接失敗",
         "DISABLED_HINT": "測試功能僅適用於沒有範本或請求內容的端點。"
       },
-      "TEST": {
-        "BUTTON": "Test connection",
-        "SUCCESS": "Endpoint returned HTTP {status}",
-        "ERROR": "Connection failed",
-        "DISABLED_HINT": "Testing is only available for endpoints without templates or request bodies."
-      },
       "FORM": {
         "TITLE": {
           "LABEL": "工具名稱",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/macros.json b/app/javascript/dashboard/i18n/locale/zh_TW/macros.json
index 970b746a3..e82569fea 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/macros.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/macros.json
@@ -93,6 +93,7 @@
       "ASSIGN_AGENT": "指派客服人員",
       "ADD_LABEL": "新增標籤",
       "REMOVE_LABEL": "移除標籤",
+      "REMOVE_ASSIGNED_AGENT": "移除已指派的客服人員",
       "REMOVE_ASSIGNED_TEAM": "移除已指派的團隊",
       "SEND_EMAIL_TRANSCRIPT": "傳送電子郵件副本",
       "MUTE_CONVERSATION": "將對話靜音",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
index 1a42133b4..dcf3ed6a3 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
@@ -68,7 +68,8 @@
         "API_SUCCESS": "簽名已成功儲存",
         "IMAGE_UPLOAD_ERROR": "無法上傳圖片，請再試一次",
         "IMAGE_UPLOAD_SUCCESS": "圖片已成功新增。請點擊儲存以保存簽名",
-        "IMAGE_UPLOAD_SIZE_ERROR": "圖片大小須小於 {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "圖片大小須小於 {size}MB",
+        "INLINE_IMAGE_WARNING": "已移除貼上的內嵌圖片。請使用圖片上傳按鈕將圖片加入您的簽名。"
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "訊息簽名",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/signup.json b/app/javascript/dashboard/i18n/locale/zh_TW/signup.json
index c43c72849..367e23a1b 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/signup.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/signup.json
@@ -45,6 +45,13 @@
       "ERROR_MESSAGE": "無法連接伺服器，請再試一次。"
     },
     "SUBMIT": "建立帳號",
-    "HAVE_AN_ACCOUNT": "已經有帳號了嗎？"
+    "HAVE_AN_ACCOUNT": "已經有帳號了嗎？",
+    "VERIFY_EMAIL": {
+      "TITLE": "請查看您的收件匣",
+      "DESCRIPTION": "我們已將驗證連結寄送至 {email}。請點擊連結驗證您的電子郵件並開始使用。",
+      "RESEND": "重新發送驗證信件",
+      "RESEND_SUCCESS": "驗證電子郵件已送出。請查看您的收件匣。",
+      "RESEND_ERROR": "無法送出驗證電子郵件。請再試一次。"
+    }
   }
 }
diff --git a/config/locales/am.yml b/config/locales/am.yml
index 3d1f0e4b4..3a68a7f81 100644
--- a/config/locales/am.yml
+++ b/config/locales/am.yml
@@ -37,6 +37,8 @@ am:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ am:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ar.yml b/config/locales/ar.yml
index 8eb577610..25c2760f2 100644
--- a/config/locales/ar.yml
+++ b/config/locales/ar.yml
@@ -37,6 +37,8 @@ ar:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: يجب ألا يكون فارغاً
     webhook:
@@ -52,6 +54,14 @@ ar:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/az.yml b/config/locales/az.yml
index ab86b145a..59e96ea15 100644
--- a/config/locales/az.yml
+++ b/config/locales/az.yml
@@ -37,6 +37,8 @@ az:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ az:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/bg.yml b/config/locales/bg.yml
index 08b32753c..1b7595267 100644
--- a/config/locales/bg.yml
+++ b/config/locales/bg.yml
@@ -37,6 +37,8 @@ bg:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ bg:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/bn.yml b/config/locales/bn.yml
index 5b7fe90d9..2a6bd9f38 100644
--- a/config/locales/bn.yml
+++ b/config/locales/bn.yml
@@ -37,6 +37,8 @@ bn:
     account:
       reporting_timezone:
         invalid: বৈধ টাইমজোন নয়
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: ফাঁকা রাখা যাবে না
     webhook:
@@ -52,6 +54,14 @@ bn:
       not_found: অ্যাসাইনমেন্ট নীতি পাওয়া যায়নি
     attachments:
       invalid: অবৈধ সংযুক্তি
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: এই অ্যাকাউন্টের জন্য SAML ফিচার সক্রিয় নয়
       sso_not_enabled: এই ইনস্টলেশনের জন্য SAML SSO সক্রিয় করা হয়নি
diff --git a/config/locales/ca.yml b/config/locales/ca.yml
index 9d5d5befa..9787db7bb 100644
--- a/config/locales/ca.yml
+++ b/config/locales/ca.yml
@@ -37,6 +37,8 @@ ca:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: no ha de quedar en blanc
     webhook:
@@ -52,6 +54,14 @@ ca:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/cs.yml b/config/locales/cs.yml
index 64d341e03..a1793a4c1 100644
--- a/config/locales/cs.yml
+++ b/config/locales/cs.yml
@@ -37,6 +37,8 @@ cs:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ cs:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/da.yml b/config/locales/da.yml
index fc5b400cd..512b659ac 100644
--- a/config/locales/da.yml
+++ b/config/locales/da.yml
@@ -37,6 +37,8 @@ da:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: må ikke være tomt
     webhook:
@@ -52,6 +54,14 @@ da:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/de.yml b/config/locales/de.yml
index df55ffaa6..0243b90a5 100644
--- a/config/locales/de.yml
+++ b/config/locales/de.yml
@@ -37,6 +37,8 @@ de:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: darf nicht leer sein
     webhook:
@@ -52,6 +54,14 @@ de:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/devise.id.yml b/config/locales/devise.id.yml
index 13c2354e2..71b9f46fb 100644
--- a/config/locales/devise.id.yml
+++ b/config/locales/devise.id.yml
@@ -57,5 +57,5 @@ id:
       not_found: "tidak ditemukan"
       not_locked: "tidak terkunci"
       not_saved:
-        one: "1 kesalahan mengakibatkan %{resource} ini tidak dapat disimpan:"
+        one: "%{count} kesalahan mengakibatkan %{resource} ini tidak dapat disimpan:"
         other: "%{count} kesalahan mengakibatkan %{resource} ini tidak dapat disimpan:"
diff --git a/config/locales/devise.ja.yml b/config/locales/devise.ja.yml
index c3e3fa27a..043cd8351 100644
--- a/config/locales/devise.ja.yml
+++ b/config/locales/devise.ja.yml
@@ -57,5 +57,5 @@ ja:
       not_found: "見つかりませんでした"
       not_locked: "はロックされていません"
       not_saved:
-        one: "1 個のエラーが発生し、 %{resource} を保存できませんでした："
+        one: "%{count} 個のエラーが発生し、 %{resource} を保存できませんでした："
         other: "%{count} 個のエラーが発生し、 %{resource} を保存できませんでした："
diff --git a/config/locales/devise.ko.yml b/config/locales/devise.ko.yml
index 4fbb33f29..846664ec9 100644
--- a/config/locales/devise.ko.yml
+++ b/config/locales/devise.ko.yml
@@ -57,5 +57,5 @@ ko:
       not_found: "찾을 수 없습니다"
       not_locked: "잠겨 있지 않습니다"
       not_saved:
-        one: "1개의 오류로 인해 이 %{resource}을(를) 저장할 수 없습니다:"
+        one: "%{count}개의 오류로 인해 이 %{resource}을(를) 저장할 수 없습니다:"
         other: "%{count}개의 오류로 인해 이 %{resource}을(를) 저장할 수 없습니다:"
diff --git a/config/locales/devise.ms.yml b/config/locales/devise.ms.yml
index 16b3b47a3..ebcfe89e3 100644
--- a/config/locales/devise.ms.yml
+++ b/config/locales/devise.ms.yml
@@ -57,5 +57,5 @@ ms:
       not_found: "not found"
       not_locked: "was not locked"
       not_saved:
-        one: "1 error prohibited this %{resource} from being saved:"
+        one: "%{count} errors prohibited this %{resource} from being saved:"
         other: "%{count} errors prohibited this %{resource} from being saved:"
diff --git a/config/locales/devise.th.yml b/config/locales/devise.th.yml
index fa41d7ef8..c9f52018d 100644
--- a/config/locales/devise.th.yml
+++ b/config/locales/devise.th.yml
@@ -57,5 +57,5 @@ th:
       not_found: "not found"
       not_locked: "was not locked"
       not_saved:
-        one: "1 error prohibited this %{resource} from being saved:"
+        one: "%{count} errors prohibited this %{resource} from being saved:"
         other: "%{count} errors prohibited this %{resource} from being saved:"
diff --git a/config/locales/devise.vi.yml b/config/locales/devise.vi.yml
index d79e17a9d..947e756f3 100644
--- a/config/locales/devise.vi.yml
+++ b/config/locales/devise.vi.yml
@@ -57,5 +57,5 @@ vi:
       not_found: "không tìm thấy"
       not_locked: "không được khoá"
       not_saved:
-        one: "Có 1 lỗi được tìm thấy từ %{resource}:"
+        one: "Có %{count} lỗi được tìm thấy từ %{resource}:"
         other: "Có %{count} lỗi được tìm thấy từ %{resource}:"
diff --git a/config/locales/devise.zh_CN.yml b/config/locales/devise.zh_CN.yml
index e91af4dde..00f239948 100644
--- a/config/locales/devise.zh_CN.yml
+++ b/config/locales/devise.zh_CN.yml
@@ -57,5 +57,5 @@ zh_CN:
       not_found: "找不到"
       not_locked: "未锁定"
       not_saved:
-        one: "1 个错误禁止保存 %{resource}："
+        one: "%{count} 个错误禁止保存 %{resource}："
         other: "%{count} 个错误禁止保存 %{resource}："
diff --git a/config/locales/devise.zh_TW.yml b/config/locales/devise.zh_TW.yml
index 02c32f76f..c5bd49450 100644
--- a/config/locales/devise.zh_TW.yml
+++ b/config/locales/devise.zh_TW.yml
@@ -57,5 +57,5 @@ zh_TW:
       not_found: "找不到。"
       not_locked: "並未被鎖定。"
       not_saved:
-        one: "1 個錯誤禁止儲存此 %{resource}："
+        one: "有 %{count} 個錯誤導致 %{resource} 不能被儲存："
         other: "有 %{count} 個錯誤導致 %{resource} 不能被儲存："
diff --git a/config/locales/el.yml b/config/locales/el.yml
index e3770b117..3dbdcefd3 100644
--- a/config/locales/el.yml
+++ b/config/locales/el.yml
@@ -37,6 +37,8 @@ el:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: δεν πρέπει να είναι κενό
     webhook:
@@ -52,6 +54,14 @@ el:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/es.yml b/config/locales/es.yml
index 789853d1d..013ff5354 100644
--- a/config/locales/es.yml
+++ b/config/locales/es.yml
@@ -37,6 +37,8 @@ es:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: no debe estar en blanco
     webhook:
@@ -52,6 +54,14 @@ es:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/et.yml b/config/locales/et.yml
index 634ef0cc9..1778895f2 100644
--- a/config/locales/et.yml
+++ b/config/locales/et.yml
@@ -37,6 +37,8 @@ et:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: ei tohi olla tühi
     webhook:
@@ -52,6 +54,14 @@ et:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/fa.yml b/config/locales/fa.yml
index 5d3874460..c14c8a4d0 100644
--- a/config/locales/fa.yml
+++ b/config/locales/fa.yml
@@ -37,6 +37,8 @@ fa:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: نباید خالی باشد
     webhook:
@@ -52,6 +54,14 @@ fa:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/fi.yml b/config/locales/fi.yml
index 4a74ecdbe..9e66eac93 100644
--- a/config/locales/fi.yml
+++ b/config/locales/fi.yml
@@ -37,6 +37,8 @@ fi:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ fi:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/fr.yml b/config/locales/fr.yml
index 503ae817a..f32ab8466 100644
--- a/config/locales/fr.yml
+++ b/config/locales/fr.yml
@@ -37,6 +37,8 @@ fr:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: Ne peut être vide
     webhook:
@@ -52,6 +54,14 @@ fr:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/he.yml b/config/locales/he.yml
index 4d4df6d6f..67da6fb2c 100644
--- a/config/locales/he.yml
+++ b/config/locales/he.yml
@@ -37,6 +37,8 @@ he:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: לא יכול להיות ריק
     webhook:
@@ -52,6 +54,14 @@ he:
       not_found: מדיניות הקצאה לא נמצאה
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: תכונת SAML לא מופעלת עבור חשבון זה
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/hi.yml b/config/locales/hi.yml
index a00189938..212d49986 100644
--- a/config/locales/hi.yml
+++ b/config/locales/hi.yml
@@ -37,6 +37,8 @@ hi:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ hi:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/hr.yml b/config/locales/hr.yml
index 418790547..712fc1631 100644
--- a/config/locales/hr.yml
+++ b/config/locales/hr.yml
@@ -37,6 +37,8 @@ hr:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ hr:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/hu.yml b/config/locales/hu.yml
index 2bbec32f1..efaa5ae7a 100644
--- a/config/locales/hu.yml
+++ b/config/locales/hu.yml
@@ -37,6 +37,8 @@ hu:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: nem lehet üres
     webhook:
@@ -52,6 +54,14 @@ hu:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/hy.yml b/config/locales/hy.yml
index 993b520c5..8997a301f 100644
--- a/config/locales/hy.yml
+++ b/config/locales/hy.yml
@@ -37,6 +37,8 @@ hy:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: չպետք է դատարկ լինի
     webhook:
@@ -52,6 +54,14 @@ hy:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/id.yml b/config/locales/id.yml
index 07bfb930a..aefcff3fe 100644
--- a/config/locales/id.yml
+++ b/config/locales/id.yml
@@ -37,6 +37,8 @@ id:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: tidak boleh kosong
     webhook:
@@ -52,6 +54,14 @@ id:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/is.yml b/config/locales/is.yml
index 758f0723f..321ff3baa 100644
--- a/config/locales/is.yml
+++ b/config/locales/is.yml
@@ -37,6 +37,8 @@ is:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ is:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/it.yml b/config/locales/it.yml
index d75f10c2c..8ef40fceb 100644
--- a/config/locales/it.yml
+++ b/config/locales/it.yml
@@ -37,6 +37,8 @@ it:
     account:
       reporting_timezone:
         invalid: non è un fuso orario valido
+      support_email:
+        invalid: non è un indirizzo email valido
     validations:
       presence: non deve essere vuoto
     webhook:
@@ -52,6 +54,14 @@ it:
       not_found: Policy di assegnazione non trovata
     attachments:
       invalid: Allegato non valido
+    upload:
+      missing_input: 'Nessun file o URL fornito'
+      invalid_url: 'URL fornito non valido'
+      fetch_failed: 'Impossibile recuperare il file dall''URL'
+      fetch_failed_with_message: 'Impossibile recuperare il file dall''URL: %{message}'
+      file_too_large: 'Il file supera la dimensione massima consentita'
+      unsupported_content_type: 'Tipo di file non supportato (sono ammessi solo immagini e video)'
+      unexpected: 'Si è verificato un errore imprevisto'
     saml:
       feature_not_enabled: Funzionalità SAML non attiva per questo account
       sso_not_enabled: SAML SSO non è abilitato per questa installazione
diff --git a/config/locales/ja.yml b/config/locales/ja.yml
index 99745a509..5e3412378 100644
--- a/config/locales/ja.yml
+++ b/config/locales/ja.yml
@@ -37,6 +37,8 @@ ja:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: 空白にはできません。
     webhook:
@@ -52,6 +54,14 @@ ja:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ka.yml b/config/locales/ka.yml
index 35ee5551d..ee4696938 100644
--- a/config/locales/ka.yml
+++ b/config/locales/ka.yml
@@ -37,6 +37,8 @@ ka:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ka:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ko.yml b/config/locales/ko.yml
index 9359651b8..c010ee2ac 100644
--- a/config/locales/ko.yml
+++ b/config/locales/ko.yml
@@ -37,6 +37,8 @@ ko:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: 비어 있을 수 없습니다
     webhook:
@@ -52,6 +54,14 @@ ko:
       not_found: 배정 정책을 찾을 수 없습니다
     attachments:
       invalid: 유효하지 않은 첨부 파일
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: 이 계정에서는 SAML 기능이 활성화되지 않았습니다
       sso_not_enabled: 이 설치에서는 SAML SSO가 활성화되지 않았습니다
diff --git a/config/locales/lt.yml b/config/locales/lt.yml
index 18dc11024..90f899071 100644
--- a/config/locales/lt.yml
+++ b/config/locales/lt.yml
@@ -37,6 +37,8 @@ lt:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: neturi būti tuščias
     webhook:
@@ -52,6 +54,14 @@ lt:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO neįjungta šiai diegimo versijai
diff --git a/config/locales/lv.yml b/config/locales/lv.yml
index c23c81086..47cc547bc 100644
--- a/config/locales/lv.yml
+++ b/config/locales/lv.yml
@@ -37,6 +37,8 @@ lv:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: nedrīkst būt tukšs
     webhook:
@@ -52,6 +54,14 @@ lv:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ml.yml b/config/locales/ml.yml
index 63b770b2c..ddef447be 100644
--- a/config/locales/ml.yml
+++ b/config/locales/ml.yml
@@ -37,6 +37,8 @@ ml:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ml:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ms.yml b/config/locales/ms.yml
index ad64f4f53..617056d7e 100644
--- a/config/locales/ms.yml
+++ b/config/locales/ms.yml
@@ -37,6 +37,8 @@ ms:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ms:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ne.yml b/config/locales/ne.yml
index 7fcb084c2..f0635e7a3 100644
--- a/config/locales/ne.yml
+++ b/config/locales/ne.yml
@@ -37,6 +37,8 @@ ne:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: खाली हुनु हुँदैन
     webhook:
@@ -52,6 +54,14 @@ ne:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: यस खाताको लागि SAML सुविधा सक्षम गरिएको छैन
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/nl.yml b/config/locales/nl.yml
index e090b3e2b..1f79b90bd 100644
--- a/config/locales/nl.yml
+++ b/config/locales/nl.yml
@@ -37,6 +37,8 @@ nl:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: mag niet leeg zijn
     webhook:
@@ -52,6 +54,14 @@ nl:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/no.yml b/config/locales/no.yml
index f68991515..493a0d58a 100644
--- a/config/locales/no.yml
+++ b/config/locales/no.yml
@@ -37,6 +37,8 @@
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: kan ikke være tom
     webhook:
@@ -52,6 +54,14 @@
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/pl.yml b/config/locales/pl.yml
index 3b6ab744a..eb85a1bdb 100644
--- a/config/locales/pl.yml
+++ b/config/locales/pl.yml
@@ -37,6 +37,8 @@ pl:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: nie może być puste
     webhook:
@@ -52,6 +54,14 @@ pl:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/pt.yml b/config/locales/pt.yml
index 0efa2f1a6..7ce751b51 100644
--- a/config/locales/pt.yml
+++ b/config/locales/pt.yml
@@ -37,6 +37,8 @@ pt:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: não pode estar vazio
     webhook:
@@ -52,6 +54,14 @@ pt:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/pt_BR.yml b/config/locales/pt_BR.yml
index 44d454d79..00a53a284 100644
--- a/config/locales/pt_BR.yml
+++ b/config/locales/pt_BR.yml
@@ -37,6 +37,8 @@ pt_BR:
     account:
       reporting_timezone:
         invalid: não é um fuso horário válido
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: não pode ficar em branco
     webhook:
@@ -52,6 +54,14 @@ pt_BR:
       not_found: Política de atribuição não encontrada
     attachments:
       invalid: Anexo inválido
+    upload:
+      missing_input: 'Nenhum arquivo ou URL fornecido'
+      invalid_url: 'URL fornecida inválida'
+      fetch_failed: 'Falha ao recuperar o arquivo da URL'
+      fetch_failed_with_message: 'Falha ao recuperar o arquivo da URL: %{message}'
+      file_too_large: 'O arquivo excede o tamanho máximo permitido'
+      unsupported_content_type: 'Tipo de arquivo não suportado (apenas imagens e vídeos são permitidos)'
+      unexpected: 'Ocorreu um erro inesperado'
     saml:
       feature_not_enabled: SAML não está habilitado para esta conta
       sso_not_enabled: O SSO via SAML não está habilitado para esta instalação
diff --git a/config/locales/ro.yml b/config/locales/ro.yml
index 6e4ec8eb7..5c60afe0c 100644
--- a/config/locales/ro.yml
+++ b/config/locales/ro.yml
@@ -37,6 +37,8 @@ ro:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: nu trebuie să fie gol
     webhook:
@@ -52,6 +54,14 @@ ro:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ru.yml b/config/locales/ru.yml
index a297e8e62..2e6e0e9ef 100644
--- a/config/locales/ru.yml
+++ b/config/locales/ru.yml
@@ -37,6 +37,8 @@ ru:
     account:
       reporting_timezone:
         invalid: неверный часовой пояс
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: не должен быть пустым
     webhook:
@@ -52,6 +54,14 @@ ru:
       not_found: Политика назначения не найдена
     attachments:
       invalid: Недопустимое вложение
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: Функция SAML не включена для этой учетной записи
       sso_not_enabled: SSO SAML не включен для этой установки
diff --git a/config/locales/sh.yml b/config/locales/sh.yml
index 714947500..5527c21a9 100644
--- a/config/locales/sh.yml
+++ b/config/locales/sh.yml
@@ -37,6 +37,8 @@ sh:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: ne sme biti prazno
     webhook:
@@ -52,6 +54,14 @@ sh:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/sk.yml b/config/locales/sk.yml
index c452b8ce4..ec487afda 100644
--- a/config/locales/sk.yml
+++ b/config/locales/sk.yml
@@ -37,6 +37,8 @@ sk:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ sk:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/sl.yml b/config/locales/sl.yml
index d8f0c5693..42981c8a0 100644
--- a/config/locales/sl.yml
+++ b/config/locales/sl.yml
@@ -37,6 +37,8 @@ sl:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: ne sme biti prazno
     webhook:
@@ -52,6 +54,14 @@ sl:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/sq.yml b/config/locales/sq.yml
index b437e1658..6ad4e91a9 100644
--- a/config/locales/sq.yml
+++ b/config/locales/sq.yml
@@ -37,6 +37,8 @@ sq:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ sq:
       not_found: Nuk u gjet politika e caktimit
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: "Nuk është dhënë asnjë skedar ose URL.\n"
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'Ndodhi një gabim i papritur'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/sr.yml b/config/locales/sr.yml
index cd3e516b6..a86b4ad62 100644
--- a/config/locales/sr.yml
+++ b/config/locales/sr.yml
@@ -37,6 +37,8 @@ sr-Latn:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: ne sme biti prazno
     webhook:
@@ -52,6 +54,14 @@ sr-Latn:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/sv.yml b/config/locales/sv.yml
index 06c6b19f2..08550469c 100644
--- a/config/locales/sv.yml
+++ b/config/locales/sv.yml
@@ -37,6 +37,8 @@ sv:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ sv:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ta.yml b/config/locales/ta.yml
index 2c1b34ef4..b6a3c610e 100644
--- a/config/locales/ta.yml
+++ b/config/locales/ta.yml
@@ -37,6 +37,8 @@ ta:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ta:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/th.yml b/config/locales/th.yml
index 94e32e821..b278ec442 100644
--- a/config/locales/th.yml
+++ b/config/locales/th.yml
@@ -37,6 +37,8 @@ th:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ th:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/tl.yml b/config/locales/tl.yml
index 7353177fe..0c536c4ec 100644
--- a/config/locales/tl.yml
+++ b/config/locales/tl.yml
@@ -37,6 +37,8 @@ tl:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: hindi dapat walang laman
     webhook:
@@ -52,6 +54,14 @@ tl:
       not_found: Hindi matagpuan ang patakaran sa pagtatalaga
     attachments:
       invalid: Hindi wastong kalakip
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: Hindi naka-enable ang tampok na SAML para sa account na ito
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/tr.yml b/config/locales/tr.yml
index 78feff87a..ac77a7282 100644
--- a/config/locales/tr.yml
+++ b/config/locales/tr.yml
@@ -37,6 +37,8 @@ tr:
     account:
       reporting_timezone:
         invalid: geçerli bir saat dilimi değil
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: boş bırakılmamalı
     webhook:
@@ -52,6 +54,14 @@ tr:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: Bu hesap için SAML özelliği etkinleştirilmemiş
       sso_not_enabled: SAML SSO bu kurulum için etkinleştirilmemiş
diff --git a/config/locales/uk.yml b/config/locales/uk.yml
index 45b637468..e0b007835 100644
--- a/config/locales/uk.yml
+++ b/config/locales/uk.yml
@@ -37,6 +37,8 @@ uk:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: не повинно бути пустим
     webhook:
@@ -52,6 +54,14 @@ uk:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ur.yml b/config/locales/ur.yml
index 48251a0c6..3d66bfed1 100644
--- a/config/locales/ur.yml
+++ b/config/locales/ur.yml
@@ -37,6 +37,8 @@ ur:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ur:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/ur_IN.yml b/config/locales/ur_IN.yml
index 94d0e54ef..952b2b6fc 100644
--- a/config/locales/ur_IN.yml
+++ b/config/locales/ur_IN.yml
@@ -37,6 +37,8 @@ ur:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: must not be blank
     webhook:
@@ -52,6 +54,14 @@ ur:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/vi.yml b/config/locales/vi.yml
index 3fbb47a63..c53f8de4c 100644
--- a/config/locales/vi.yml
+++ b/config/locales/vi.yml
@@ -37,6 +37,8 @@ vi:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: không được để trống
     webhook:
@@ -52,6 +54,14 @@ vi:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/zh_CN.yml b/config/locales/zh_CN.yml
index 650c192d1..0f6cd069f 100644
--- a/config/locales/zh_CN.yml
+++ b/config/locales/zh_CN.yml
@@ -37,6 +37,8 @@ zh_CN:
     account:
       reporting_timezone:
         invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
     validations:
       presence: 不能为空
     webhook:
@@ -52,6 +54,14 @@ zh_CN:
       not_found: Assignment policy not found
     attachments:
       invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
diff --git a/config/locales/zh_TW.yml b/config/locales/zh_TW.yml
index 8f5f069ae..775bcf000 100644
--- a/config/locales/zh_TW.yml
+++ b/config/locales/zh_TW.yml
@@ -37,6 +37,8 @@ zh_TW:
     account:
       reporting_timezone:
         invalid: '不是有效的時區'
+      support_email:
+        invalid: '不是有效的電子郵件地址'
     validations:
       presence: '不能為空白'
     webhook:
@@ -52,6 +54,14 @@ zh_TW:
       not_found: '找不到分配策略'
     attachments:
       invalid: '無效的附件'
+    upload:
+      missing_input: '未提供檔案或 URL'
+      invalid_url: '提供的 URL 無效'
+      fetch_failed: '無法從 URL 擷取檔案'
+      fetch_failed_with_message: '無法從 URL 擷取檔案：%{message}'
+      file_too_large: '檔案超過允許的最大大小'
+      unsupported_content_type: '不支援的檔案類型（僅允許圖片和影片）'
+      unexpected: '發生未預期的錯誤'
     saml:
       feature_not_enabled: '此帳號尚未啟用 SAML 功能'
       sso_not_enabled: '此安裝尚未啟用 SAML SSO'

From 135be524317494ad72fb81191b60e323f8fa08fd Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Thu, 16 Apr 2026 18:54:35 +0530
Subject: [PATCH 19/20] feat: Introduce last responding agent option to
 automation assign agent (#12326)

Introduce a `Last Responding Agent` options to assign_agents action in
automations to cover the following use cases.

- Assign conversations to first responding agent : ( automation message
created at , if assignee is nil, assign last responding agent )
- Ensure conversations are not resolved with out an assignee : (
automation conversation resolved at : if assignee is nil, assign last
responding agent )

and potential other cases.

fixes: #1592
---
 .../composables/spec/useAutomation.spec.js    | 10 +++-
 .../spec/useEditableAutomation.spec.js        | 46 ++++++++++++++++++-
 .../composables/useAutomationValues.js        | 13 +++++-
 .../dashboard/i18n/locale/en/automation.json  |  1 +
 app/services/action_service.rb                |  6 ++-
 spec/services/action_service_spec.rb          | 27 +++++++++++
 .../automation_rules/action_service_spec.rb   | 16 +++++++
 7 files changed, 114 insertions(+), 5 deletions(-)

diff --git a/app/javascript/dashboard/composables/spec/useAutomation.spec.js b/app/javascript/dashboard/composables/spec/useAutomation.spec.js
index 2e07f1671..e90d9ef53 100644
--- a/app/javascript/dashboard/composables/spec/useAutomation.spec.js
+++ b/app/javascript/dashboard/composables/spec/useAutomation.spec.js
@@ -92,7 +92,9 @@ describe('useAutomation', () => {
         case 'assign_team':
           return teams;
         case 'assign_agent':
-          return agents;
+          return options.addNoneToListFn
+            ? options.addNoneToListFn(options.agents)
+            : options.agents;
         case 'send_email_to_team':
           return teams;
         case 'send_message':
@@ -240,7 +242,11 @@ describe('useAutomation', () => {
 
     expect(getActionDropdownValues('add_label')).toEqual(labels);
     expect(getActionDropdownValues('assign_team')).toEqual(teams);
-    expect(getActionDropdownValues('assign_agent')).toEqual(agents);
+    expect(getActionDropdownValues('assign_agent')).toEqual([
+      { id: 'nil', name: 'AUTOMATION.NONE_OPTION' },
+      { id: 'last_responding_agent', name: 'AUTOMATION.LAST_RESPONDING_AGENT' },
+      ...agents,
+    ]);
     expect(getActionDropdownValues('send_email_to_team')).toEqual(teams);
     expect(getActionDropdownValues('send_message')).toEqual([]);
     expect(getActionDropdownValues('add_sla')).toEqual(slaPolicies);
diff --git a/app/javascript/dashboard/composables/spec/useEditableAutomation.spec.js b/app/javascript/dashboard/composables/spec/useEditableAutomation.spec.js
index c6177e9a2..42ba92bee 100644
--- a/app/javascript/dashboard/composables/spec/useEditableAutomation.spec.js
+++ b/app/javascript/dashboard/composables/spec/useEditableAutomation.spec.js
@@ -16,7 +16,20 @@ describe('useEditableAutomation', () => {
 
         return [];
       }),
-      getActionDropdownValues: vi.fn(),
+      getActionDropdownValues: vi.fn(actionName => {
+        if (actionName === 'assign_agent') {
+          return [
+            { id: 'nil', name: 'None' },
+            {
+              id: 'last_responding_agent',
+              name: 'Last Responding Agent',
+            },
+            { id: 1, name: 'Agent 1' },
+          ];
+        }
+
+        return [];
+      }),
     });
   });
 
@@ -51,4 +64,35 @@ describe('useEditableAutomation', () => {
       },
     ]);
   });
+
+  it('rehydrates last responding agent as a selected action option', () => {
+    const automation = {
+      event_name: 'conversation_created',
+      conditions: [],
+      actions: [
+        {
+          action_name: 'assign_agent',
+          action_params: ['last_responding_agent'],
+        },
+      ],
+    };
+    const automationActionTypes = [
+      { key: 'assign_agent', inputType: 'search_select' },
+    ];
+
+    const { formatAutomation } = useEditableAutomation();
+    const result = formatAutomation(automation, [], {}, automationActionTypes);
+
+    expect(result.actions).toEqual([
+      {
+        action_name: 'assign_agent',
+        action_params: [
+          {
+            id: 'last_responding_agent',
+            name: 'Last Responding Agent',
+          },
+        ],
+      },
+    ]);
+  });
 });
diff --git a/app/javascript/dashboard/composables/useAutomationValues.js b/app/javascript/dashboard/composables/useAutomationValues.js
index 709aba20b..69f87d427 100644
--- a/app/javascript/dashboard/composables/useAutomationValues.js
+++ b/app/javascript/dashboard/composables/useAutomationValues.js
@@ -121,8 +121,19 @@ export default function useAutomationValues() {
    * @returns {Array} An array of action dropdown values.
    */
   const getActionDropdownValues = type => {
+    let agentsList = agents.value;
+    if (type === 'assign_agent') {
+      agentsList = [
+        {
+          id: 'last_responding_agent',
+          name: t('AUTOMATION.LAST_RESPONDING_AGENT'),
+        },
+        ...agentsList,
+      ];
+    }
+
     return getActionOptions({
-      agents: agents.value,
+      agents: agentsList,
       labels: labels.value,
       teams: teams.value,
       slaPolicies: slaPolicies.value,
diff --git a/app/javascript/dashboard/i18n/locale/en/automation.json b/app/javascript/dashboard/i18n/locale/en/automation.json
index 46f4a520e..e96a28b40 100644
--- a/app/javascript/dashboard/i18n/locale/en/automation.json
+++ b/app/javascript/dashboard/i18n/locale/en/automation.json
@@ -130,6 +130,7 @@
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
     "NONE_OPTION": "None",
+    "LAST_RESPONDING_AGENT": "Last Responding Agent",
     "EVENTS": {
       "CONVERSATION_CREATED": "Conversation Created",
       "CONVERSATION_UPDATED": "Conversation Updated",
diff --git a/app/services/action_service.rb b/app/services/action_service.rb
index fa0d1a7fc..27f513f24 100644
--- a/app/services/action_service.rb
+++ b/app/services/action_service.rb
@@ -43,10 +43,10 @@ class ActionService
   def assign_agent(agent_ids = [])
     return @conversation.update!(assignee_id: nil) if agent_ids[0] == 'nil'
 
+    agent_ids = [last_responding_agent_id] if agent_ids[0] == 'last_responding_agent'
     return unless agent_belongs_to_inbox?(agent_ids)
 
     @agent = @account.users.find_by(id: agent_ids)
-
     return unless @agent.present? && @agent.confirmed?
 
     @conversation.update!(assignee_id: @agent.id)
@@ -95,6 +95,10 @@ class ActionService
 
   private
 
+  def last_responding_agent_id
+    @conversation.messages.outgoing.where(sender_type: 'User', private: false).last&.sender_id
+  end
+
   def agent_belongs_to_inbox?(agent_ids)
     member_ids = @conversation.inbox.members.pluck(:user_id)
     assignable_agent_ids = member_ids + @account.administrators.ids
diff --git a/spec/services/action_service_spec.rb b/spec/services/action_service_spec.rb
index 6742b85fb..99ac2afc7 100644
--- a/spec/services/action_service_spec.rb
+++ b/spec/services/action_service_spec.rb
@@ -70,6 +70,33 @@ describe ActionService do
         expect(conversation.reload.assignee).to eq(original_assignee)
       end
     end
+
+    context 'when assigning the last responding agent' do
+      it 'assigns the last agent who replied publicly' do
+        note_author = create(:user, account: account, role: :agent)
+        inbox_member
+        create(:inbox_member, inbox: conversation.inbox, user: note_author)
+        create(:message, message_type: :outgoing, account: account,
+                         inbox: conversation.inbox, conversation: conversation, sender: agent)
+        create(:message, message_type: :outgoing, private: true, account: account,
+                         inbox: conversation.inbox, conversation: conversation, sender: note_author)
+
+        action_service.assign_agent(['last_responding_agent'])
+
+        expect(conversation.reload.assignee).to eq(agent)
+      end
+
+      it 'does not assign the conversation when there is no public agent reply' do
+        inbox_member
+        original_assignee = conversation.assignee
+        create(:message, message_type: :outgoing, private: true, account: account,
+                         inbox: conversation.inbox, conversation: conversation, sender: agent)
+
+        action_service.assign_agent(['last_responding_agent'])
+
+        expect(conversation.reload.assignee).to eq(original_assignee)
+      end
+    end
   end
 
   describe '#assign_team' do
diff --git a/spec/services/automation_rules/action_service_spec.rb b/spec/services/automation_rules/action_service_spec.rb
index 0667726ff..f24617d29 100644
--- a/spec/services/automation_rules/action_service_spec.rb
+++ b/spec/services/automation_rules/action_service_spec.rb
@@ -201,5 +201,21 @@ RSpec.describe AutomationRules::ActionService do
         described_class.new(rule, account, conversation).perform
       end
     end
+
+    describe '#perform with assign_agent action' do
+      before do
+        create(:inbox_member, inbox: conversation.inbox, user: agent)
+        rule.actions << { action_name: 'assign_agent', action_params: ['last_responding_agent'] }
+      end
+
+      it 'assigns the conversation to the last responding agent' do
+        create(:message, message_type: :outgoing, account: account,
+                         inbox: conversation.inbox, conversation: conversation, sender: agent)
+
+        described_class.new(rule, account, conversation).perform
+
+        expect(conversation.reload.assignee).to eq(agent)
+      end
+    end
   end
 end

From e123a4e5001764ae132d0f4864b9ec03992c3eaf Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Thu, 16 Apr 2026 19:02:23 +0530
Subject: [PATCH 20/20] Bump version to 4.13.0

---
 VERSION_CW     | 2 +-
 config/app.yml | 2 +-
 package.json   | 2 +-
 3 files changed, 3 insertions(+), 3 deletions(-)

diff --git a/VERSION_CW b/VERSION_CW
index 53cf85e17..813b83b65 100644
--- a/VERSION_CW
+++ b/VERSION_CW
@@ -1 +1 @@
-4.12.1
+4.13.0
diff --git a/config/app.yml b/config/app.yml
index 8926a53ad..5adfc1486 100644
--- a/config/app.yml
+++ b/config/app.yml
@@ -1,5 +1,5 @@
 shared: &shared
-  version: '4.12.1'
+  version: '4.13.0'
 
 development:
   <<: *shared
diff --git a/package.json b/package.json
index 44bb4ae1f..8d45183e0 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@chatwoot/chatwoot",
-  "version": "4.12.1",
+  "version": "4.13.0",
   "license": "MIT",
   "scripts": {
     "eslint": "eslint app/**/*.{js,vue}",