diff --git a/app/builders/v2/reports/conversations/metric_builder.rb b/app/builders/v2/reports/conversations/metric_builder.rb
index 918d23eca..6cf1a00b4 100644
--- a/app/builders/v2/reports/conversations/metric_builder.rb
+++ b/app/builders/v2/reports/conversations/metric_builder.rb
@@ -5,6 +5,7 @@ class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::Ba
       outgoing_messages_count: count('outgoing_messages_count'),
       avg_first_response_time: count('avg_first_response_time'),
       avg_resolution_time: count('avg_resolution_time'),
+      incoming_messages_count: 0,
       resolutions_count: count('resolutions_count'),
       reply_time: count('reply_time')
     }