diff --git a/lib/integrations/openai_base_service.rb b/lib/integrations/openai_base_service.rb
index 056ec998a..f38f4b5a6 100644
--- a/lib/integrations/openai_base_service.rb
+++ b/lib/integrations/openai_base_service.rb
@@ -42,12 +42,20 @@ class Integrations::OpenaiBaseService
     return nil unless event_is_cacheable?
     return nil if cache_key.blank?
 
-    Redis::Alfred.get(cache_key)
+    value_from_cache = Redis::Alfred.get(cache_key)
+    return nil if value_from_cache.blank?
+
+    JSON.parse(value_from_cache, symbolize_names: true)
+  rescue JSON::ParserError
+    nil
   end
 
   def save_to_cache(response)
     return nil unless event_is_cacheable?
 
+    # if the response is a hash, save it as a json
+    # This allows the fetching to be simplified
+    response = response.to_json if response.is_a?(Hash)
     Redis::Alfred.setex(cache_key, response)
   end
 
diff --git a/lib/redis/redis_keys.rb b/lib/redis/redis_keys.rb
index 396d7e50b..f8c467c9a 100644
--- a/lib/redis/redis_keys.rb
+++ b/lib/redis/redis_keys.rb
@@ -33,7 +33,7 @@ module Redis::RedisKeys
   LATEST_CHATWOOT_VERSION = 'LATEST_CHATWOOT_VERSION'.freeze
   # Check if a message create with same source-id is in progress?
   MESSAGE_SOURCE_KEY = 'MESSAGE_SOURCE_KEY::%<id>s'.freeze
-  OPENAI_CONVERSATION_KEY = 'OPEN_AI_CONVERSATION_KEY::v1::%<event_name>s::%<conversation_id>d::%<updated_at>d'.freeze
+  OPENAI_CONVERSATION_KEY = 'OPEN_AI_CONVERSATION_KEY::V1::%<event_name>s::%<conversation_id>d::%<updated_at>d'.freeze
 
   ## Sempahores / Locks
   # We don't want to process messages from the same sender concurrently to prevent creating double conversations