feat: Unread Count: added api, store refresher, invalidation and events (2/3)[CW-6851] (#14369)

# Pull Request Template

## Description

This is the second PR in a series of PRs for Introducing unread counts
in the sidebar for inboxes and labels.

In this PR:

* added api for unread counts 
* Added the store refresher and invalidation with event listeners
* Added action cable event
* Added specs for the changes

Issue:
https://linear.app/chatwoot/issue/CW-6851/support-unread-conversation-counts

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
This commit is contained in:
Sony Mathew
2026-05-20 17:36:09 +05:30
committed by GitHub
co-authored by Sojan Jose
parent 40deaef458
commit 27f2c2b392
27 changed files with 1091 additions and 44 deletions
@@ -0,0 +1,16 @@
class Api::V1::Accounts::Conversations::UnreadCountsController < Api::V1::Accounts::BaseController
before_action :ensure_unread_counts_enabled
def index
counts = ::Conversations::UnreadCounts::Counter.new(account: Current.account, user: Current.user).perform
render json: { payload: counts }
end
private
def ensure_unread_counts_enabled
return if Current.account.feature_enabled?('conversation_unread_counts')
render json: { error: I18n.t('errors.conversations.unread_counts.feature_not_enabled') }, status: :forbidden
end
end
@@ -162,6 +162,8 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
# rubocop:disable Rails/SkipsModelValidations
@conversation.update_columns(updates)
# rubocop:enable Rails/SkipsModelValidations
::Conversations::UnreadCounts::Notifier.new(@conversation).perform
end
def should_update_last_seen?