diff --git a/app/builders/v2/reports/agent_summary_builder.rb b/app/builders/v2/reports/agent_summary_builder.rb
index 49bd706cb..26342bfc3 100644
--- a/app/builders/v2/reports/agent_summary_builder.rb
+++ b/app/builders/v2/reports/agent_summary_builder.rb
@@ -29,7 +29,12 @@ class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
   end
 
   def set_grouped_resolved_conversations_count
-    @grouped_resolved_conversations_count = reporting_events.where(name: 'conversation_resolved').group(group_by_key).count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
   end
 
   def group_by_key
diff --git a/app/builders/v2/reports/inbox_summary_builder.rb b/app/builders/v2/reports/inbox_summary_builder.rb
index ae7ca4954..8429f81b9 100644
--- a/app/builders/v2/reports/inbox_summary_builder.rb
+++ b/app/builders/v2/reports/inbox_summary_builder.rb
@@ -29,7 +29,12 @@ class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
   end
 
   def set_grouped_resolved_conversations_count
-    @grouped_resolved_conversations_count = reporting_events.where(name: 'conversation_resolved').group(group_by_key).count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
   end
 
   def group_by_key
diff --git a/app/builders/v2/reports/team_summary_builder.rb b/app/builders/v2/reports/team_summary_builder.rb
index 00afb7132..2fa245969 100644
--- a/app/builders/v2/reports/team_summary_builder.rb
+++ b/app/builders/v2/reports/team_summary_builder.rb
@@ -29,7 +29,12 @@ class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
   end
 
   def set_grouped_resolved_conversations_count
-    @grouped_resolved_conversations_count = reporting_events.where(name: 'conversation_resolved').group(group_by_key).count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
   end
 
   def reporting_events