diff --git a/app/models/article.rb b/app/models/article.rb
index 48e0529a2..14450b574 100644
--- a/app/models/article.rb
+++ b/app/models/article.rb
@@ -33,6 +33,7 @@
 #
 class Article < ApplicationRecord
   include PgSearch::Model
+  include LlmFormattable
 
   has_many :associated_articles,
            class_name: :Article,
diff --git a/app/services/llm_formatter/article_llm_formatter.rb b/app/services/llm_formatter/article_llm_formatter.rb
new file mode 100644
index 000000000..83d2af4e1
--- /dev/null
+++ b/app/services/llm_formatter/article_llm_formatter.rb
@@ -0,0 +1,22 @@
+class LlmFormatter::ArticleLlmFormatter
+  attr_reader :article
+
+  def initialize(article)
+    @article = article
+  end
+
+  def format(*)
+    <<~TEXT
+      Title: #{article.title}
+      ID: #{article.id}
+      Status: #{article.status}
+      Category: #{article.category&.name || 'Uncategorized'}
+      Author: #{article.author&.name}
+      Views: #{article.views}
+      Created At: #{article.created_at}
+      Updated At: #{article.updated_at}
+      Content:
+      #{article.content}
+    TEXT
+  end
+end
diff --git a/enterprise/app/services/captain/copilot/chat_service.rb b/enterprise/app/services/captain/copilot/chat_service.rb
index 6e05f0b62..fbb042fcd 100644
--- a/enterprise/app/services/captain/copilot/chat_service.rb
+++ b/enterprise/app/services/captain/copilot/chat_service.rb
@@ -21,10 +21,12 @@ class Captain::Copilot::ChatService < Llm::BaseOpenAiService
   end
 
   def register_tools
-    @tool_registry.register_tool(Captain::Tools::Copilot::GetConversationService)
-    @tool_registry.register_tool(Captain::Tools::Copilot::SearchConversationService)
+    @tool_registry.register_tool(Captain::Tools::Copilot::GetArticleService)
     @tool_registry.register_tool(Captain::Tools::Copilot::GetContactService)
+    @tool_registry.register_tool(Captain::Tools::Copilot::GetConversationService)
+    @tool_registry.register_tool(Captain::Tools::Copilot::SearchArticleService)
     @tool_registry.register_tool(Captain::Tools::Copilot::SearchContactService)
+    @tool_registry.register_tool(Captain::Tools::Copilot::SearchConversationService)
   end
 
   def build_initial_messages(config)
diff --git a/enterprise/app/services/captain/tools/copilot/get_article_service.rb b/enterprise/app/services/captain/tools/copilot/get_article_service.rb
new file mode 100644
index 000000000..35db12cf6
--- /dev/null
+++ b/enterprise/app/services/captain/tools/copilot/get_article_service.rb
@@ -0,0 +1,40 @@
+class Captain::Tools::Copilot::GetArticleService < Captain::Tools::BaseService
+  def name
+    'get_article'
+  end
+
+  def description
+    'Get details of an article including its content and metadata'
+  end
+
+  def parameters
+    {
+      type: 'object',
+      properties: {
+        article_id: {
+          type: 'number',
+          description: 'The ID of the article to retrieve'
+        },
+        account_id: {
+          type: 'number',
+          description: 'The ID of the account the article belongs to'
+        }
+      },
+      required: %w[article_id account_id]
+    }
+  end
+
+  def execute(arguments)
+    article_id = arguments['article_id']
+    account_id = arguments['account_id']
+
+    Rails.logger.info { "[CAPTAIN][GetArticle] #{article_id}, #{account_id}" }
+
+    return 'Missing required parameters' if article_id.blank? || account_id.blank?
+
+    article = Article.find_by(id: article_id, account_id: account_id)
+    return 'Article not found' if article.nil?
+
+    article.to_llm_text
+  end
+end
diff --git a/enterprise/app/services/captain/tools/copilot/search_article_service.rb b/enterprise/app/services/captain/tools/copilot/search_article_service.rb
new file mode 100644
index 000000000..84fcc2040
--- /dev/null
+++ b/enterprise/app/services/captain/tools/copilot/search_article_service.rb
@@ -0,0 +1,60 @@
+class Captain::Tools::Copilot::SearchArticleService < Captain::Tools::BaseService
+  def name
+    'search_article'
+  end
+
+  def description
+    'Search for articles based on query parameters'
+  end
+
+  def parameters
+    {
+      type: 'object',
+      properties: {
+        account_id: {
+          type: 'number',
+          description: 'The ID of the account to search articles in'
+        },
+        query: {
+          type: 'string',
+          description: 'Search articles by title or content (partial match)'
+        },
+        category_id: {
+          type: 'number',
+          description: 'Filter articles by category ID'
+        },
+        status: {
+          type: 'string',
+          enum: %w[draft published archived],
+          description: 'Filter articles by status'
+        }
+      },
+      required: %w[account_id]
+    }
+  end
+
+  def execute(arguments)
+    account_id = arguments['account_id']
+    query = arguments['query']
+    category_id = arguments['category_id']
+    status = arguments['status']
+
+    Rails.logger.info do
+      "[CAPTAIN][SearchArticle] account_id: #{account_id}, query: #{query}, category_id: #{category_id}, status: #{status}"
+    end
+
+    return 'Missing required parameters' if account_id.blank?
+
+    articles = Article.where(account_id: account_id)
+    articles = articles.where('title ILIKE :query OR content ILIKE :query', query: "%#{query}%") if query.present?
+    articles = articles.where(category_id: category_id) if category_id.present?
+    articles = articles.where(status: status) if status.present?
+
+    return 'No articles found' unless articles.exists?
+
+    <<~RESPONSE
+      Total number of articles: #{articles.count}
+      #{articles.map(&:to_llm_text).join("\n---\n")}
+    RESPONSE
+  end
+end
diff --git a/enterprise/app/services/captain/tools/copilot/search_contact_service.rb b/enterprise/app/services/captain/tools/copilot/search_contact_service.rb
index b5e3de641..94a7d0126 100644
--- a/enterprise/app/services/captain/tools/copilot/search_contact_service.rb
+++ b/enterprise/app/services/captain/tools/copilot/search_contact_service.rb
@@ -47,17 +47,14 @@ class Captain::Tools::Copilot::SearchContactService < Captain::Tools::BaseServic
     contacts = Contact.where(account_id: account_id)
     contacts = contacts.where(email: email) if email.present?
     contacts = contacts.where(phone_number: phone_number) if phone_number.present?
-    contacts = contacts.where('name ILIKE ?', "%#{name}%") if name.present?
+    contacts = contacts.where('LOWER(name) ILIKE ?', "%#{name.downcase}%") if name.present?
 
     return 'No contacts found' unless contacts.exists?
 
     <<~RESPONSE
       Total number of contacts: #{contacts.count}
-      #{
-        contacts.map do |contact|
-          contact.to_llm_text
-        end.join("\n---\n")
-      }
+
+      #{contacts.map(&:to_llm_text).join("\n---\n")}
     RESPONSE
   end
 end