Merge branch 'develop' into feat/CW-3082

This commit is contained in:
Sivin Varghese
2024-04-12 13:44:30 +05:30
committed by GitHub
32 changed files with 738 additions and 111 deletions
@@ -71,12 +71,6 @@
"RT": "RT {status}",
"MISSED": "missed",
"DUE": "due"
},
"SLA_POPOVER": {
"FRT": "First Response Time",
"NRT": "Next Response Time",
"RT": "Resolution Time",
"MISSED": "missed on"
}
},
"RESOLVE_DROPDOWN": {
@@ -138,7 +138,11 @@
"groupBy": "Year"
}
],
"BUSINESS_HOURS": "Business Hours"
"BUSINESS_HOURS": "Business Hours",
"FILTER_ACTIONS": {
"CLEAR_FILTER": "Clear filter",
"EMPTY_LIST": "No results found"
}
},
"AGENT_REPORTS": {
"HEADER": "Agents Overview",
@@ -512,6 +516,26 @@
"LOADING": "Loading SLA data...",
"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
"DOWNLOAD_FAILED": "Failed to download SLA Reports",
"DROPDOWN": {
"ADD_FIlTER": "Add filter",
"CLEAR_ALL": "Clear all",
"CLEAR_FILTER": "Clear filter",
"EMPTY_LIST": "No results found",
"NO_FILTER": "No filters available",
"SEARCH": "Search filter",
"INPUT_PLACEHOLDER": {
"SLA": "SLA name",
"AGENTS": "Agent name",
"INBOXES": "Inbox name",
"LABELS": "Label name",
"TEAMS": "Team name"
},
"SLA": "SLA Policy",
"INBOXES": "Inbox",
"AGENTS": "Agent",
"LABELS": "Label",
"TEAMS": "Team"
},
"METRICS": {
"HIT_RATE": {
"LABEL": "Hit Rate",
@@ -83,6 +83,14 @@
"YES": "Yes, Delete ",
"NO": "No, Keep "
}
},
"EVENTS": {
"TITLE": "SLA Misses",
"FRT": "First response time",
"NRT": "Next response time",
"RT": "Resolution time",
"SHOW_MORE": "{count} more",
"HIDE": "Hide {count} rows"
}
}
}
}