Merge branch 'develop' into feat/CW-3082
This commit is contained in:
@@ -71,12 +71,6 @@
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"RT": "RT {status}",
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"MISSED": "missed",
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"DUE": "due"
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},
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"SLA_POPOVER": {
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"FRT": "First Response Time",
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"NRT": "Next Response Time",
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"RT": "Resolution Time",
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"MISSED": "missed on"
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}
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},
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"RESOLVE_DROPDOWN": {
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@@ -138,7 +138,11 @@
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"groupBy": "Year"
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}
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],
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"BUSINESS_HOURS": "Business Hours"
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"BUSINESS_HOURS": "Business Hours",
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"FILTER_ACTIONS": {
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "No results found"
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}
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},
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"AGENT_REPORTS": {
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"HEADER": "Agents Overview",
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@@ -512,6 +516,26 @@
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"LOADING": "Loading SLA data...",
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"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
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"DOWNLOAD_FAILED": "Failed to download SLA Reports",
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"DROPDOWN": {
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"ADD_FIlTER": "Add filter",
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"CLEAR_ALL": "Clear all",
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "No results found",
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"NO_FILTER": "No filters available",
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"SEARCH": "Search filter",
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"INPUT_PLACEHOLDER": {
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"SLA": "SLA name",
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"AGENTS": "Agent name",
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"INBOXES": "Inbox name",
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"LABELS": "Label name",
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"TEAMS": "Team name"
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},
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"SLA": "SLA Policy",
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"INBOXES": "Inbox",
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"AGENTS": "Agent",
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"LABELS": "Label",
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"TEAMS": "Team"
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},
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"METRICS": {
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"HIT_RATE": {
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"LABEL": "Hit Rate",
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@@ -83,6 +83,14 @@
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"YES": "Yes, Delete ",
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"NO": "No, Keep "
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}
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},
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"EVENTS": {
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"TITLE": "SLA Misses",
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"FRT": "First response time",
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"NRT": "Next response time",
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"RT": "Resolution time",
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"SHOW_MORE": "{count} more",
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"HIDE": "Hide {count} rows"
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}
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}
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}
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}
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