diff --git a/app/builders/messages/messenger/message_builder.rb b/app/builders/messages/messenger/message_builder.rb
index 2a2dff043..4500ca705 100644
--- a/app/builders/messages/messenger/message_builder.rb
+++ b/app/builders/messages/messenger/message_builder.rb
@@ -28,7 +28,6 @@ class Messages::Messenger::MessageBuilder
   def attach_file(attachment, file_url)
     SafeFetch.fetch(
       file_url,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES
     ) do |attachment_file|
       attachment.file.attach(
diff --git a/app/services/sms/incoming_message_service.rb b/app/services/sms/incoming_message_service.rb
index fc6ba77b8..791699a6a 100644
--- a/app/services/sms/incoming_message_service.rb
+++ b/app/services/sms/incoming_message_service.rb
@@ -101,7 +101,6 @@ class Sms::IncomingMessageService
     SafeFetch.fetch(
       media_url,
       http_basic_authentication: [channel.provider_config['api_key'], channel.provider_config['api_secret']],
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES,
       &
     )
diff --git a/app/services/telegram/incoming_message_service.rb b/app/services/telegram/incoming_message_service.rb
index 89718a1ac..6ba0b2d37 100644
--- a/app/services/telegram/incoming_message_service.rb
+++ b/app/services/telegram/incoming_message_service.rb
@@ -150,7 +150,6 @@ class Telegram::IncomingMessageService
 
     SafeFetch.fetch(
       file_download_path,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES
     ) do |attachment_file|
       build_file_attachment(attachment_file)
diff --git a/app/services/twilio/incoming_message_service.rb b/app/services/twilio/incoming_message_service.rb
index 6ef1ccf45..7981558b2 100644
--- a/app/services/twilio/incoming_message_service.rb
+++ b/app/services/twilio/incoming_message_service.rb
@@ -175,7 +175,6 @@ class Twilio::IncomingMessageService
     SafeFetch.fetch(
       media_url,
       http_basic_authentication: auth_credentials,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES,
       &
     )
@@ -185,7 +184,6 @@ class Twilio::IncomingMessageService
     Rails.logger.info "Error downloading attachment from Twilio: #{error.message}: Retrying without auth"
     SafeFetch.fetch(
       media_url,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES,
       &
     )
diff --git a/app/services/whatsapp/incoming_message_service_helpers.rb b/app/services/whatsapp/incoming_message_service_helpers.rb
index cc28d1b31..217767221 100644
--- a/app/services/whatsapp/incoming_message_service_helpers.rb
+++ b/app/services/whatsapp/incoming_message_service_helpers.rb
@@ -3,7 +3,6 @@ module Whatsapp::IncomingMessageServiceHelpers
     SafeFetch.fetch(
       inbox.channel.media_url(attachment_payload[:id]),
       headers: inbox.channel.api_headers,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES,
       &
     )
diff --git a/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb b/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
index e93dbc26f..7d13a284a 100644
--- a/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
+++ b/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
@@ -20,7 +20,6 @@ class Whatsapp::IncomingMessageWhatsappCloudService < Whatsapp::IncomingMessageB
     SafeFetch.fetch(
       url_response.parsed_response['url'],
       headers: inbox.channel.api_headers,
-      allowed_content_type_prefixes: %w[image/ video/ audio/],
       allowed_content_types: Attachment::ACCEPTABLE_FILE_TYPES,
       &
     )
diff --git a/lib/safe_fetch.rb b/lib/safe_fetch.rb
index e82f63d76..6a0c26542 100644
--- a/lib/safe_fetch.rb
+++ b/lib/safe_fetch.rb
@@ -2,8 +2,26 @@ require 'ssrf_filter'
 
 # rubocop:disable Metrics/ModuleLength
 module SafeFetch
-  DEFAULT_ALLOWED_CONTENT_TYPE_PREFIXES = %w[image/ video/].freeze
-  DEFAULT_ALLOWED_CONTENT_TYPES = [].freeze
+  DEFAULT_ALLOWED_CONTENT_TYPE_PREFIXES = %w[image/ video/ audio/].freeze
+  DEFAULT_ALLOWED_CONTENT_TYPES = %w[
+    text/csv
+    text/plain
+    text/rtf
+    application/json
+    application/pdf
+    application/zip
+    application/x-7z-compressed
+    application/vnd.rar
+    application/x-tar
+    application/msword
+    application/vnd.ms-excel
+    application/vnd.ms-powerpoint
+    application/rtf
+    application/vnd.oasis.opendocument.text
+    application/vnd.openxmlformats-officedocument.presentationml.presentation
+    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
+    application/vnd.openxmlformats-officedocument.wordprocessingml.document
+  ].freeze
   DEFAULT_SENSITIVE_HEADERS = %w[authorization cookie].freeze
   DEFAULT_OPEN_TIMEOUT = 2
   DEFAULT_READ_TIMEOUT = 20
diff --git a/spec/lib/safe_fetch_spec.rb b/spec/lib/safe_fetch_spec.rb
index 012dd09cf..df5e521c1 100644
--- a/spec/lib/safe_fetch_spec.rb
+++ b/spec/lib/safe_fetch_spec.rb
@@ -195,6 +195,46 @@ RSpec.describe SafeFetch do
         expect { described_class.fetch(url) { nil } }.not_to raise_error
       end
 
+      it 'allows audio/mpeg responses' do
+        stub_request(:get, url).to_return(
+          status: 200,
+          body: File.new(Rails.root.join('spec/assets/sample.mp3')),
+          headers: { 'Content-Type' => 'audio/mpeg' }
+        )
+
+        expect { described_class.fetch(url) { nil } }.not_to raise_error
+      end
+
+      it 'allows application/pdf responses' do
+        stub_request(:get, url).to_return(
+          status: 200,
+          body: File.new(Rails.root.join('spec/assets/sample.pdf')),
+          headers: { 'Content-Type' => 'application/pdf' }
+        )
+
+        expect { described_class.fetch(url) { nil } }.not_to raise_error
+      end
+
+      it 'allows text/plain responses' do
+        stub_request(:get, url).to_return(
+          status: 200,
+          body: 'plain-text',
+          headers: { 'Content-Type' => 'text/plain' }
+        )
+
+        expect { described_class.fetch(url) { nil } }.not_to raise_error
+      end
+
+      it 'allows text/csv responses' do
+        stub_request(:get, url).to_return(
+          status: 200,
+          body: "id,name\n1,Chatwoot\n",
+          headers: { 'Content-Type' => 'text/csv' }
+        )
+
+        expect { described_class.fetch(url) { nil } }.not_to raise_error
+      end
+
       it 'strips charset/boundary parameters before comparing' do
         stub_request(:get, url).to_return(
           status: 200,