Merge branch 'develop' into chore/load-reply-message

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -4,7 +4,6 @@ import { OnClickOutside } from '@vueuse/components';
 import { useRoute } from 'vue-router';
 import { useMapGetter } from 'dashboard/composables/store.js';
 import { usePolicy } from 'dashboard/composables/usePolicy';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import BackButton from 'dashboard/components/widgets/BackButton.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
@@ -117,58 +116,57 @@ const handleCreateAssistant = () => {
         <div
           class="flex items-start lg:items-center justify-between w-full py-6 lg:py-0 lg:h-20 gap-4 lg:gap-2 flex-col lg:flex-row"
         >
-          <div class="flex gap-4 items-center">
+          <div class="flex gap-3 items-center">
             <BackButton v-if="backUrl" :back-url="backUrl" />
-            <slot name="headerTitle">
-              <div v-if="showAssistantSwitcher" class="flex items-center gap-2">
-                <div class="flex items-center gap-1">
-                  <span
-                    v-if="activeAssistantName"
-                    class="text-xl font-medium truncate text-n-slate-12"
+            <div v-if="showAssistantSwitcher" class="flex items-center gap-2">
+              <div class="flex items-center gap-2">
+                <span
+                  v-if="activeAssistantName"
+                  class="text-xl font-medium truncate text-n-slate-12"
+                >
+                  {{ activeAssistantName }}
+                </span>
+                <div v-if="activeAssistantName" class="relative group">
+                  <OnClickOutside
+                    @trigger="showAssistantSwitcherDropdown = false"
                   >
-                    {{ activeAssistantName }}
-                  </span>
-                  <div v-if="activeAssistantName" class="relative group">
-                    <OnClickOutside
-                      @trigger="showAssistantSwitcherDropdown = false"
-                    >
-                      <Button
-                        icon="i-lucide-chevron-down"
-                        variant="ghost"
-                        color="slate"
-                        size="xs"
-                        class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3 [&>span]:size-4"
-                        @click="toggleAssistantSwitcher"
-                      />
+                    <Button
+                      icon="i-lucide-chevron-down"
+                      variant="ghost"
+                      color="slate"
+                      size="xs"
+                      class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3 [&>span]:size-4"
+                      @click="toggleAssistantSwitcher"
+                    />
 
-                      <AssistantSwitcher
-                        v-if="showAssistantSwitcherDropdown"
-                        class="absolute ltr:left-0 rtl:right-0 top-9"
-                        @close="showAssistantSwitcherDropdown = false"
-                        @create-assistant="handleCreateAssistant"
-                      />
-                    </OnClickOutside>
-                  </div>
-                  <Icon
-                    v-if="activeAssistantName"
-                    icon="i-lucide-chevron-right"
-                    class="size-6 text-n-slate-11"
-                  />
-                  <span class="text-xl font-medium text-n-slate-11">
-                    {{ headerTitle }}
-                  </span>
+                    <AssistantSwitcher
+                      v-if="showAssistantSwitcherDropdown"
+                      class="absolute ltr:left-0 rtl:right-0 top-9"
+                      @close="showAssistantSwitcherDropdown = false"
+                      @create-assistant="handleCreateAssistant"
+                    />
+                  </OnClickOutside>
                 </div>
               </div>
-              <span v-else class="text-xl font-medium text-n-slate-12">
+            </div>
+            <div class="flex items-center gap-4">
+              <div
+                v-if="showAssistantSwitcher && headerTitle"
+                class="w-0.5 h-4 rounded-2xl bg-n-weak"
+              />
+              <span
+                v-if="headerTitle"
+                class="text-xl font-medium text-n-slate-12"
+              >
                 {{ headerTitle }}
               </span>
-            </slot>
-            <div
-              v-if="!isEmpty && showKnowMore"
-              class="flex items-center gap-2"
-            >
-              <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
-              <slot name="knowMore" />
+              <div
+                v-if="!isEmpty && showKnowMore"
+                class="flex items-center gap-2"
+              >
+                <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
+                <slot name="knowMore" />
+              </div>
             </div>
           </div>
 

app/javascript/dashboard/components-next/captain/assistant/AssistantPlayground.vue

@@ -75,9 +75,9 @@ const sendMessage = async () => {
 
 <template>
   <div
-    class="flex flex-col h-full rounded-lg p-4 border border-n-slate-4 text-n-slate-11"
+    class="flex flex-col h-full rounded-xl border py-6 border-n-weak text-n-slate-11"
   >
-    <div class="mb-4">
+    <div class="mb-8 px-6">
       <div class="flex justify-between items-center mb-1">
         <h3 class="text-lg font-medium">
           {{ t('CAPTAIN.PLAYGROUND.HEADER') }}
@@ -85,6 +85,7 @@ const sendMessage = async () => {
         <NextButton
           ghost
           sm
+          slate
           icon="i-lucide-rotate-ccw"
           @click="resetConversation"
         />
@@ -97,11 +98,11 @@ const sendMessage = async () => {
     <MessageList :messages="messages" :is-loading="isLoading" />
 
     <div
-      class="flex items-center bg-n-solid-1 outline outline-n-container rounded-lg p-3"
+      class="flex items-center mx-6 bg-n-background outline outline-1 outline-n-weak rounded-xl p-3"
     >
       <input
         v-model="newMessage"
-        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0"
+        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0 text-n-slate-12 placeholder:text-n-slate-10"
         :placeholder="t('CAPTAIN.PLAYGROUND.MESSAGE_PLACEHOLDER')"
         @keyup.enter="sendMessage"
       />

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -35,8 +35,8 @@ const getAvatarName = sender =>
 
 const getMessageStyle = sender =>
   isUserMessage(sender)
-    ? 'bg-n-strong text-n-white'
-    : 'bg-n-solid-iris text-n-slate-12';
+    ? 'bg-n-solid-blue text-n-slate-12 rounded-br-sm rounded-bl-xl rounded-t-xl'
+    : 'bg-n-solid-iris text-n-slate-12 rounded-bl-sm rounded-br-xl rounded-t-xl';
 
 const scrollToBottom = async () => {
   await nextTick();
@@ -49,7 +49,10 @@ watch(() => props.messages.length, scrollToBottom);
 </script>
 
 <template>
-  <div ref="messageContainer" class="flex-1 overflow-y-auto mb-4 space-y-2">
+  <div
+    ref="messageContainer"
+    class="flex-1 overflow-y-auto mb-4 px-6 space-y-6"
+  >
     <div
       v-for="(message, index) in messages"
       :key="index"
@@ -57,15 +60,20 @@ watch(() => props.messages.length, scrollToBottom);
       :class="getMessageAlignment(message.sender)"
     >
       <div
-        class="flex items-start gap-1.5"
+        class="flex items-end gap-1.5 max-w-[90%] md:max-w-[60%]"
         :class="getMessageDirection(message.sender)"
       >
-        <Avatar :name="getAvatarName(message.sender)" rounded-full :size="24" />
+        <Avatar
+          :name="getAvatarName(message.sender)"
+          rounded-full
+          :size="24"
+          class="shrink-0"
+        />
         <div
-          class="max-w-[80%] rounded-lg p-3 text-sm"
+          class="px-4 py-3 text-sm [overflow-wrap:break-word]"
           :class="getMessageStyle(message.sender)"
         >
-          <div class="break-words" v-html="formatMessage(message.content)" />
+          <div v-html="formatMessage(message.content)" />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/dropdown-menu/DropdownMenu.vue

@@ -8,11 +8,15 @@ import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 const props = defineProps({
   menuItems: {
     type: Array,
-    required: true,
+    default: () => [],
     validator: value => {
       return value.every(item => item.action && item.value && item.label);
     },
   },
+  menuSections: {
+    type: Array,
+    default: () => [],
+  },
   thumbnailSize: {
     type: Number,
     default: 20,
@@ -42,19 +46,62 @@ const { t } = useI18n();
 const searchInput = ref(null);
 const searchQuery = ref('');
 
-const filteredMenuItems = computed(() => {
-  if (!searchQuery.value) return props.menuItems;
+const hasSections = computed(() => props.menuSections.length > 0);
 
-  return props.menuItems.filter(item =>
+const flattenedMenuItems = computed(() => {
+  if (!hasSections.value) {
+    return props.menuItems;
+  }
+
+  return props.menuSections.flatMap(section => section.items || []);
+});
+
+const filteredMenuItems = computed(() => {
+  if (!searchQuery.value) return flattenedMenuItems.value;
+
+  return flattenedMenuItems.value.filter(item =>
     item.label.toLowerCase().includes(searchQuery.value.toLowerCase())
   );
 });
 
+const filteredMenuSections = computed(() => {
+  if (!hasSections.value) {
+    return [];
+  }
+
+  if (!searchQuery.value) {
+    return props.menuSections;
+  }
+
+  const query = searchQuery.value.toLowerCase();
+
+  return props.menuSections
+    .map(section => {
+      const filteredItems = (section.items || []).filter(item =>
+        item.label.toLowerCase().includes(query)
+      );
+
+      return {
+        ...section,
+        items: filteredItems,
+      };
+    })
+    .filter(section => section.items.length > 0);
+});
+
 const handleAction = item => {
   const { action, value, ...rest } = item;
   emit('action', { action, value, ...rest });
 };
 
+const shouldShowEmptyState = computed(() => {
+  if (hasSections.value) {
+    return filteredMenuSections.value.length === 0;
+  }
+
+  return filteredMenuItems.value.length === 0;
+});
+
 onMounted(() => {
   if (searchInput.value && props.showSearch) {
     searchInput.value.focus();
@@ -64,54 +111,122 @@ onMounted(() => {
 
 <template>
   <div
-    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 py-2 px-2 gap-2 flex flex-col min-w-[136px] shadow-lg"
+    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 gap-2 flex flex-col min-w-[136px] shadow-lg pb-2 px-2"
+    :class="{
+      'pt-2': !showSearch,
+    }"
   >
-    <div v-if="showSearch" class="relative">
-      <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
-      <input
-        ref="searchInput"
-        v-model="searchQuery"
-        type="search"
-        :placeholder="
-          searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
-        "
-        class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
-      />
-    </div>
-    <button
-      v-for="(item, index) in filteredMenuItems"
-      :key="index"
-      type="button"
-      class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
-      :class="{
-        'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
-        'text-n-ruby-11': item.action === 'delete',
-        'text-n-slate-12': item.action !== 'delete',
-      }"
-      :disabled="item.disabled"
-      @click="handleAction(item)"
-    >
-      <slot name="thumbnail" :item="item">
-        <Avatar
-          v-if="item.thumbnail"
-          :name="item.thumbnail.name"
-          :src="item.thumbnail.src"
-          :size="thumbnailSize"
-          rounded-full
-        />
-      </slot>
-      <Icon v-if="item.icon" :icon="item.icon" class="flex-shrink-0 size-3.5" />
-      <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
-      <span
-        v-if="item.label"
-        class="min-w-0 text-sm truncate"
-        :class="labelClass"
-      >
-        {{ item.label }}
-      </span>
-    </button>
     <div
-      v-if="filteredMenuItems.length === 0"
+      v-if="showSearch"
+      class="sticky top-0 bg-n-alpha-3 backdrop-blur-sm pt-2"
+    >
+      <div class="relative">
+        <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
+        <input
+          ref="searchInput"
+          v-model="searchQuery"
+          type="search"
+          :placeholder="
+            searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
+          "
+          class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+        />
+      </div>
+    </div>
+    <template v-if="hasSections">
+      <div
+        v-for="(section, sectionIndex) in filteredMenuSections"
+        :key="section.title || sectionIndex"
+        class="flex flex-col gap-1"
+      >
+        <p
+          v-if="section.title"
+          class="px-2 pt-2 text-xs font-medium text-n-slate-11 uppercase tracking-wide"
+        >
+          {{ section.title }}
+        </p>
+        <button
+          v-for="(item, itemIndex) in section.items"
+          :key="item.value || itemIndex"
+          type="button"
+          class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
+          :class="{
+            'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
+            'text-n-ruby-11': item.action === 'delete',
+            'text-n-slate-12': item.action !== 'delete',
+          }"
+          :disabled="item.disabled"
+          @click="handleAction(item)"
+        >
+          <slot name="thumbnail" :item="item">
+            <Avatar
+              v-if="item.thumbnail"
+              :name="item.thumbnail.name"
+              :src="item.thumbnail.src"
+              :size="thumbnailSize"
+              rounded-full
+            />
+          </slot>
+          <Icon
+            v-if="item.icon"
+            :icon="item.icon"
+            class="flex-shrink-0 size-3.5"
+          />
+          <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
+          <span
+            v-if="item.label"
+            class="min-w-0 text-sm truncate"
+            :class="labelClass"
+          >
+            {{ item.label }}
+          </span>
+        </button>
+        <div
+          v-if="sectionIndex < filteredMenuSections.length - 1"
+          class="h-px bg-n-alpha-2 mx-2 my-1"
+        />
+      </div>
+    </template>
+    <template v-else>
+      <button
+        v-for="(item, index) in filteredMenuItems"
+        :key="index"
+        type="button"
+        class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
+        :class="{
+          'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
+          'text-n-ruby-11': item.action === 'delete',
+          'text-n-slate-12': item.action !== 'delete',
+        }"
+        :disabled="item.disabled"
+        @click="handleAction(item)"
+      >
+        <slot name="thumbnail" :item="item">
+          <Avatar
+            v-if="item.thumbnail"
+            :name="item.thumbnail.name"
+            :src="item.thumbnail.src"
+            :size="thumbnailSize"
+            rounded-full
+          />
+        </slot>
+        <Icon
+          v-if="item.icon"
+          :icon="item.icon"
+          class="flex-shrink-0 size-3.5"
+        />
+        <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
+        <span
+          v-if="item.label"
+          class="min-w-0 text-sm truncate"
+          :class="labelClass"
+        >
+          {{ item.label }}
+        </span>
+      </button>
+    </template>
+    <div
+      v-if="shouldShowEmptyState"
       class="text-sm text-n-slate-11 px-2 py-1.5"
     >
       {{

app/javascript/dashboard/composables/useAutomationValues.js

@@ -14,7 +14,7 @@ import {
 } from 'dashboard/constants/automation';
 
 /**
- * This is a shared composables that holds utilites used to build dropdown and file options
+ * This is a shared composables that holds utilities used to build dropdown and file options
  * @returns {Object} An object containing various automation-related functions and computed properties.
  */
 export default function useAutomationValues() {

app/javascript/dashboard/helper/scriptHelpers.js

@@ -21,7 +21,7 @@ export const initializeAudioAlerts = user => {
     enable_audio_alerts: audioAlertType,
     alert_if_unread_assigned_conversation_exist: alertIfUnreadConversationExist,
     notification_tone: audioAlertTone,
-    // UI Settings can be undefined initally as we don't send the
+    // UI Settings can be undefined initially as we don't send the
     // entire payload for the user during the signup process.
   } = uiSettings || {};
 

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "حذف",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "حذف جهة الاتصال"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Изтрий",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Изтриване на контакта"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/bn/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Esborrar",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Contacte esborrat"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Vymazat",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Slet",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Slet kontakt"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Löschen",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Kontakt löschen"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Διαγραφή",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Διαγραφή Επαφής"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",

app/javascript/dashboard/i18n/locale/en/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Last 7 days",
       "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
       "LAST_YEAR": "Last year",

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Eliminar",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Eliminar contacto"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/et/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "حذف",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "حذف مخاطب"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Poista",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Poista yhteystieto"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Supprimer",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Supprimer le contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/he/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "מחק",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "מחק איש קשר"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/hi/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/hr/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Izbriši",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/hu/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Törlés",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Kontakt törlése"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/hy/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/id/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Hapus",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Hapus kontak"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/is/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Eyða",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Eyða tengilið"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/it/contact.json

@@ -13,7 +13,7 @@
     "BROWSER": "Browser",
     "OS": "Sistema Operativo",
     "INITIATED_FROM": "Iniziato da",
-    "INITIATED_AT": "Iniziato alle",
+    "INITIATED_AT": "Avviata alle",
     "IP_ADDRESS": "Indirizzo IP",
     "CREATED_AT_LABEL": "Creato il",
     "NEW_MESSAGE": "Nuovo messaggio",
@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "Nessuna etichetta disponibile.",
     "SELECTED_COUNT": "{count} selezionate",
     "CLEAR_SELECTION": "Annulla selezione",
-    "SELECT_ALL": "Seleziona tutto ({count})"
+    "SELECT_ALL": "Seleziona tutto ({count})",
+    "DELETE_CONTACTS": "Elimina",
+    "DELETE_SUCCESS": "Contatti eliminati con successo.",
+    "DELETE_FAILED": "Impossibile eliminare i contatti.",
+    "DELETE_DIALOG": {
+      "TITLE": "Elimina i contatti selezionati",
+      "SINGULAR_TITLE": "Elimina il contatto selezionato",
+      "DESCRIPTION": "Questo eliminerà definitivamente i {count} contatti selezionati. Questa azione non può essere annullata.",
+      "SINGULAR_DESCRIPTION": "Questo eliminerà definitivamente il contatto selezionato. Questa azione non può essere annullata.",
+      "CONFIRM_MULTIPLE": "Elimina contatti",
+      "CONFIRM_SINGLE": "Elimina contatto"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/it/conversation.json

@@ -1,6 +1,6 @@
 {
   "CONVERSATION": {
-    "SELECT_A_CONVERSATION": "Si prega di selezionare una conversazione dal pannello a sinistra",
+    "SELECT_A_CONVERSATION": "Seleziona una conversazione dal pannello a sinistra",
     "CSAT_REPLY_MESSAGE": "Valuta la conversazione",
     "404": "Siamo spiacenti, non siamo riusciti a trovare la conversazione. Riprova",
     "SWITCH_VIEW_LAYOUT": "Cambia layout",

app/javascript/dashboard/i18n/locale/it/inbox.json

@@ -6,7 +6,7 @@
       "LOADING": "Caricamento notifiche",
       "404": "Non ci sono notifiche attive in questo gruppo.",
       "NO_NOTIFICATIONS": "Nessuna notifica",
-      "NOTE": "Notifiche da tutte le inbox sottoscritte",
+      "NOTE": "Notifiche da tutte le Inbox",
       "NO_MESSAGES_AVAILABLE": "Oops! Impossibile recuperare i messaggi",
       "SNOOZED_UNTIL": "Posticipata fino a",
       "SNOOZED_UNTIL_TOMORROW": "Posticipata fino a domani",
@@ -45,8 +45,8 @@
       "MARK_AS_UNREAD": "Segna come da leggere",
       "SNOOZE": "Posticipa",
       "DELETE": "Elimina",
-      "MARK_ALL_READ": "Segna tutto come letto",
-      "DELETE_ALL": "Elimina tutto",
+      "MARK_ALL_READ": "Segna tutte come lette",
+      "DELETE_ALL": "Elimina tutte",
       "DELETE_ALL_READ": "Elimina tutte le lette"
     },
     "DISPLAY_MENU": {

app/javascript/dashboard/i18n/locale/it/inboxMgmt.json

@@ -252,7 +252,7 @@
         },
         "BUSINESS_ACCOUNT_ID": {
           "LABEL": "ID Account Business",
-          "PLACEHOLDER": "Si prega di inserire l'ID dell'account business ottenuto dalla dashboard sviluppatore di Facebook.",
+          "PLACEHOLDER": "Inserisci l'ID dell'Account Business ottenuto dalla dashboard sviluppatore di Facebook.",
           "ERROR": "Inserisci un valore valido."
         },
         "WEBHOOK_VERIFY_TOKEN": {

app/javascript/dashboard/i18n/locale/it/integrations.json

@@ -107,7 +107,7 @@
       },
       "HELP_TEXT": {
         "TITLE": "Stai utilizzando l'integrazione Slack",
-        "BODY": "Con questa integrazione, tutte le conversazioni in arrivo verranno sincronizzate nel canale ***{selectedChannelName}*** del tuo workspace Slack. Potrai gestire tutte le conversazioni con i clienti direttamente dal canale e non perderai mai un messaggio.\n\nEcco le principali funzionalità dell’integrazione:\n\n**Rispondi alle conversazioni direttamente da Slack:** Per rispondere a una conversazione nel canale Slack ***{selectedChannelName}***, ti basta scrivere il tuo messaggio e inviarlo come thread. Questo genererà automaticamente una risposta al cliente tramite Chatwoot. Semplice, no?\n\n**Crea note private:** Se vuoi aggiungere note private invece di risposte, inizia il messaggio con ***`note:`***. In questo modo il messaggio resterà privato e non sarà visibile al cliente.\n\n**Associa un profilo operatore:** Se la persona che risponde su Slack ha un profilo operatore in Chatwoot con lo stesso indirizzo email, le risposte verranno associate automaticamente a quel profilo. In questo modo potrai sapere facilmente chi ha risposto e quando. Se invece chi risponde non ha un profilo operatore associato, le risposte verranno inviate al cliente dal profilo del bot.",
+        "BODY": "Con questa integrazione, tutte le conversazioni in arrivo verranno sincronizzate nel canale ***{selectedChannelName}*** del tuo workspace Slack. Potrai gestire tutte le conversazioni con i clienti direttamente dal canale e non perderai mai un messaggio.\n\nEcco le principali funzionalità dell’integrazione:\n\n**Rispondi alle conversazioni direttamente da Slack:** Per rispondere a una conversazione nel canale Slack ***{selectedChannelName}***, ti basta scrivere il tuo messaggio e inviarlo come thread. Questo genererà automaticamente una risposta al cliente tramite Chatwoot. Semplice, no?\n\n**Crea note private:** Se vuoi aggiungere note private invece di risposte, inizia il messaggio con ***`note:`***. In questo modo il messaggio resterà privato e non sarà visibile al cliente.\n\n**Associa un profilo operatore:** Se la persona che risponde su Slack ha un profilo operatore in app con lo stesso indirizzo email, le risposte verranno associate automaticamente a quel profilo. In questo modo potrai sapere facilmente chi ha risposto e quando. Se invece chi risponde non ha un profilo operatore associato, le risposte verranno inviate al cliente dal profilo del bot.",
         "SELECTED": "selezionato"
       },
       "SELECT_CHANNEL": {
@@ -472,7 +472,7 @@
         "FEATURES": {
           "TITLE": "Funzionalità",
           "ALLOW_CONVERSATION_FAQS": "Genera FAQ dalle conversazioni risolte",
-          "ALLOW_MEMORIES": "Cattura i dettagli chiave come memorie dalle interazioni con i clienti.",
+          "ALLOW_MEMORIES": "Salva memorie e dettagli chiave dalle interazioni con i clienti.",
           "ALLOW_CITATIONS": "Includi citazioni alle fonti nelle risposte"
         }
       },
@@ -694,8 +694,8 @@
       "HEADER": "Documents",
       "ADD_NEW": "Create a new document",
       "RELATED_RESPONSES": {
-        "TITLE": "Related FAQs",
-        "DESCRIPTION": "These FAQs are generated directly from the document."
+        "TITLE": "FAQ Correlate",
+        "DESCRIPTION": "Queste FAQ vengono generate direttamente dai Documenti."
       },
       "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
       "CREATE": {
@@ -740,7 +740,7 @@
         "ERROR_MESSAGE": "Si è verificato un errore durante l'eliminazione del documento, riprova."
       },
       "OPTIONS": {
-        "VIEW_RELATED_RESPONSES": "Visualizza Risposte Correlate",
+        "VIEW_RELATED_RESPONSES": "Visualizza FAQ Correlate",
         "DELETE_DOCUMENT": "Elimina Documento"
       },
       "EMPTY_STATE": {
@@ -895,7 +895,7 @@
       "FILTER": {
         "ASSISTANT": "Assistente: {selected}",
         "STATUS": "Stato: {selected}",
-        "ALL_ASSISTANTS": "Tutte"
+        "ALL_ASSISTANTS": "Tutti"
       },
       "STATUS": {
         "TITLE": "Stato",

app/javascript/dashboard/i18n/locale/it/report.json

@@ -193,7 +193,7 @@
     }
   },
   "LABEL_REPORTS": {
-    "HEADER": "Panoramica etichette",
+    "HEADER": "Panoramica Etichette",
     "DESCRIPTION": "Monitora la performance delle etichette con metriche chiave, tra cui conversazioni, tempi di risposta, tempi di risoluzione e casi risolti. Fai clic sul nome di un'etichetta per approfondimenti dettagliati.",
     "LOADING_CHART": "Caricamento dati grafici...",
     "NO_ENOUGH_DATA": "Non ci sono abbastanza dati per generare il report, riprova più tardi.",
@@ -331,7 +331,7 @@
     }
   },
   "TEAM_REPORTS": {
-    "HEADER": "Panoramica team",
+    "HEADER": "Panoramica Team",
     "DESCRIPTION": "Ottieni un'istantanea delle prestazioni del tuo team con metriche essenziali, tra cui conversazioni, tempi di risposta, tempi di risoluzione e casi risolti. Fare clic su un nome del team per maggiori dettagli.",
     "LOADING_CHART": "Caricamento dati grafici...",
     "NO_ENOUGH_DATA": "Non ci sono abbastanza dati per generare il report, riprova più tardi.",
@@ -399,7 +399,7 @@
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "Rapporti CSAT",
+    "HEADER": "Report CSAT",
     "NO_RECORDS": "Non ci sono risposte ai sondaggi CSAT disponibili.",
     "DOWNLOAD": "Scarica report CSAT",
     "DOWNLOAD_FAILED": "Download dei report CSAT non riuscito",

app/javascript/dashboard/i18n/locale/ja/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "削除",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "連絡先を削除"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ka/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ko/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "삭제",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "연락처 지우기"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/lt/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Ištrinti",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Trinti kontaktą"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/lv/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "Atlasīti {count}",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Dzēst",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Dzēst kontaktpersonu"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ml/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "ഇല്ലാതാക്കുക",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "കോൺടാക്റ്റ് ഇല്ലാതാക്കുക"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ms/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Padamkan",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ne/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/nl/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Verwijderen",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Contactpersoon verwijderen"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/no/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Slett",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/pl/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Usuń",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Usuń kontakt"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/pt/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Selecionar todas ({count})"
+    "SELECT_ALL": "Selecionar todas ({count})",
+    "DELETE_CONTACTS": "Excluir",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Excluir contacto"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/pt_BR/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selecionado",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Selecionar todos ({count})"
+    "SELECT_ALL": "Selecionar todos ({count})",
+    "DELETE_CONTACTS": "Excluir",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Excluir contato"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ro/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Şterge",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Șterge contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ru/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "Выбрано {count}",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Выбрать все ({count})"
+    "SELECT_ALL": "Выбрать все ({count})",
+    "DELETE_CONTACTS": "Удалить",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Удалить контакт"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sh/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sk/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Vymazať",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Vymazať kontakt"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sl/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sq/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sr/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Izbriši",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Obriši kontakt"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/sv/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Radera",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Ta bort kontakt"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ta/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/th/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "ลบ",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "ลบผู้ติดต่อ"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/tl/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/tr/contact.json

@@ -578,8 +578,19 @@
     "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Tümünü seç ({count})"
+    "CLEAR_SELECTION": "Seçimi temizle",
+    "SELECT_ALL": "Tümünü seç ({count})",
+    "DELETE_CONTACTS": "Sil",
+    "DELETE_SUCCESS": "Kişiler başarıyla silindi.",
+    "DELETE_FAILED": "Kişiler silinemedi.",
+    "DELETE_DIALOG": {
+      "TITLE": "Seçilen kişileri sil",
+      "SINGULAR_TITLE": "Seçilen kişiyi sil",
+      "DESCRIPTION": "Bu işlem, seçilen {count} kişileri kalıcı olarak silecektir. Bu eylem geri alınamaz.",
+      "SINGULAR_DESCRIPTION": "Bu işlem, seçilen kişiyi kalıcı olarak silecektir. Bu eylem geri alınamaz.",
+      "CONFIRM_MULTIPLE": "Kişileri sil",
+      "CONFIRM_SINGLE": "Kişiyi Sil"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/tr/conversation.json

@@ -32,7 +32,7 @@
     "LOADING_CONVERSATIONS": "Sohbetler Yükleniyor\n",
     "CANNOT_REPLY": "Nedeniyle cevap veremezsiniz",
     "24_HOURS_WINDOW": "24 saat mesaj penceresi kısıtlaması",
-    "API_HOURS_WINDOW": "Bu sohbete yalnızca {hours} saat içinde yanıt verebilirsiniz",
+    "API_HOURS_WINDOW": "Bu konuşmaya yalnızca {hours} saat içinde cevap verebilirsiniz",
     "NOT_ASSIGNED_TO_YOU": "Bu görüşme size atanmamış. Bu konuşmayı kendinize atamak ister misiniz?",
     "ASSIGN_TO_ME": "Bana ata",
     "BOT_HANDOFF_MESSAGE": "Şu anda bir asistan veya bot tarafından yürütülen bir konuşmaya yanıt veriyorsunuz.",
@@ -42,7 +42,7 @@
     "BOT_HANDOFF_ERROR": "Konuşma devralınamadı. Lütfen tekrar deneyin.",
     "TWILIO_WHATSAPP_CAN_REPLY": "Bu konuşmaya yalnızca şablon mesaj kullanarak yanıt verebilirsiniz, çünkü",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 saat mesaj penceresi kısıtlaması",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Tüm yeni mesajlar orada görünecek. Bu sohbetten artık mesaj gönderemezsiniz.",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Bu Instagram hesabı, yeni Instagram kanal gelen kutusuna taşındı. Tüm yeni mesajlar orada görünecektir. Artık bu konuşmadan mesaj gönderemeyeceksiniz.",
     "REPLYING_TO": "Cevap veriyorsun:",
     "REMOVE_SELECTION": "Seçimi Kaldır",
     "DOWNLOAD": "İndir",
@@ -139,8 +139,8 @@
       }
     },
     "DELETE_CONVERSATION": {
-      "TITLE": "#{conversationId} numaralı sohbeti sil",
-      "DESCRIPTION": "Bu sohbeti silmek istediğinizden emin misiniz?",
+      "TITLE": "#{conversationId} numaralı konuşmayı sil",
+      "DESCRIPTION": "Bu konuşmayı silmek istediğinizden emin misiniz?",
       "CONFIRM": "Sil"
     },
     "CARD_CONTEXT_MENU": {
@@ -159,7 +159,7 @@
       "ASSIGN_LABEL": "Etiket ata",
       "AGENTS_LOADING": "Temsilciler Yükleniyor...",
       "ASSIGN_TEAM": "Takım ata",
-      "DELETE": "Sohbeti sil",
+      "DELETE": "Konuşmayı sil",
       "OPEN_IN_NEW_TAB": "Yeni sekmede aç",
       "COPY_LINK": "Konuşma bağlantısını kopyala",
       "COPY_LINK_SUCCESS": "Konuşma bağlantısı panoya kopyalandı",
@@ -244,8 +244,8 @@
     "ASSIGN_LABEL_SUCCESFUL": "Etiket başarıyla atandı",
     "ASSIGN_LABEL_FAILED": "Etiket ataması yapılamadı",
     "CHANGE_TEAM": "Takım değişti",
-    "SUCCESS_DELETE_CONVERSATION": "Sohbet başarıyla silindi",
-    "FAIL_DELETE_CONVERSATION": "Sohbet silinemedi! Tekrar deneyin",
+    "SUCCESS_DELETE_CONVERSATION": "Konuşma başarıyla silindi",
+    "FAIL_DELETE_CONVERSATION": "Konuşma silinemedi! Tekrar deneyin",
     "FILE_SIZE_LIMIT": "Dosya, {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB ek dosya sınırını aşıyor",
     "MESSAGE_ERROR": "Bu mesaj gönderilemiyor, lütfen daha sonra tekrar deneyin",
     "SENT_BY": "Tarafından gönderildi:",

app/javascript/dashboard/i18n/locale/tr/generalSettings.json

@@ -1,8 +1,8 @@
 {
   "GENERAL_SETTINGS": {
     "LIMIT_MESSAGES": {
-      "CONVERSATION": "Sohbet sınırını aştınız. Hacker planı yalnızca 500 sohbete izin verir.",
-      "INBOXES": "Gelen kutusu sınırını aştınız. Hacker planı yalnızca web sitesi canlı sohbetini destekler. E-posta, WhatsApp gibi ek gelen kutuları ücretli plan gerektirir.",
+      "CONVERSATION": "Konuşma limitini aştınız. Hacker planı yalnızca 500 konuşmaya izin vermektedir.",
+      "INBOXES": "Gelen kutusu limitini aştınız. Hacker planı yalnızca web sitesi canlı sohbetini desteklemektedir. E-posta, WhatsApp gibi ek gelen kutuları ücretli bir plan gerektirir.",
       "AGENTS": "Temsilci sınırını aştınız. Planınız yalnızca {allowedAgents} temsilciye izin veriyor.",
       "NON_ADMIN": "Tüm özellikleri kullanmaya devam etmek için lütfen yöneticinizle iletişime geçin ve planı yükseltin."
     },
@@ -20,10 +20,10 @@
       "BUTTON_TEXT": "Hesabınızı Silin",
       "CONFIRM": {
         "TITLE": "Hesabı Sil",
-        "MESSAGE": "Hesabınızı silmek geri alınamaz. Kalıcı olarak silmek istediğinizi onaylamak için aşağıya hesap adınızı girin.",
+        "MESSAGE": "Hesabınızı silmek geri alınamaz bir işlemdir. Kalıcı olarak silmek istediğinizi onaylamak için aşağıya hesap adınızı girin.",
         "BUTTON_TEXT": "Sil",
         "DISMISS": "İptal Et",
-        "PLACE_HOLDER": "{accountName} yazarak onaylayın"
+        "PLACE_HOLDER": "Onaylamak için lütfen {accountName} yazın"
       },
       "SUCCESS": "Hesap silinmek üzere işaretlendi",
       "FAILURE": "Hesap silinemedi, tekrar deneyin!",
@@ -45,11 +45,11 @@
         "NOTE": "API tabanlı bir entegrasyon oluşturuyorsanız bu kimlik gereklidir"
       },
       "AUTO_RESOLVE": {
-        "TITLE": "Sohbetleri otomatik çöz",
-        "NOTE": "Bu yapılandırma, belirli bir süre etkinlik olmadığında sohbeti otomatik olarak çözmenizi sağlar.",
+        "TITLE": "Konuşmaları Otomatik Çöz",
+        "NOTE": "Bu yapılandırma, belirli bir hareketsizlik süresinden sonra konuşmayı otomatik olarak çözümlemenize olanak tanır.",
         "DURATION": {
-          "LABEL": "Etkinliksizlik süresi",
-          "HELP": "Sohbetin otomatik olarak çözüleceği etkinliksizlik süresi",
+          "LABEL": "Hareketsizlik süresi",
+          "HELP": "Konuşmanın otomatik olarak çözümlenmesinden önceki hareketsizlik süresi",
           "PLACEHOLDER": "30",
           "ERROR": "Otomatik çözme süresi 10 dakika ile 999 gün arasında olmalıdır",
           "API": {
@@ -59,8 +59,8 @@
         },
         "MESSAGE": {
           "LABEL": "Özel otomatik çözüm mesajı",
-          "PLACEHOLDER": "Sohbet, 15 gün etkinlik olmadığı için sistem tarafından çözüldü olarak işaretlendi",
-          "HELP": "Sohbet otomatik olarak çözüldükten sonra müşteriye gönderilen mesaj"
+          "PLACEHOLDER": "Konuşma, 15 günlük hareketsizlik nedeniyle sistem tarafından çözümlendi olarak işaretlendi",
+          "HELP": "Konuşma otomatik olarak çözüldükten sonra müşteriye gönderilen mesaj"
         },
         "PREFERENCES": "Tercihler",
         "LABEL": {
@@ -94,19 +94,19 @@
       },
       "AUTO_RESOLVE_IGNORE_WAITING": {
         "LABEL": "Yanıtsız sohbetleri hariç tut",
-        "HELP": "Etkinleştirildiğinde, sistem hâlâ temsilci yanıtı bekleyen sohbetleri çözmeyi atlayacaktır."
+        "HELP": "Etkinleştirildiğinde, sistem hâlâ bir temsilcinin yanıtını bekleyen konuşmaları çözümlemeyi atlayacaktır."
       },
       "AUDIO_TRANSCRIPTION": {
-        "TITLE": "Sesli Mesajları Yazıya Döktür",
-        "NOTE": "Sohbetlerdeki sesli mesajları otomatik olarak yazıya dökün. Bir sesli mesaj gönderildiğinde veya alındığında bir metin dökümü oluşturun ve mesajın yanında gösterin.",
+        "TITLE": "Sesli Mesajları Metne Çevir",
+        "NOTE": "Konuşmalardaki sesli mesajları otomatik olarak metne çevirin. Bir sesli mesaj gönderildiğinde veya alındığında bir metin dökümü (transkript) oluşturun ve mesajın yanında görüntüleyin.",
         "API": {
           "SUCCESS": "Sesli mesaj transkripsiyon ayarı başarıyla güncellendi",
-          "ERROR": "Sesli yazıya dökme ayarı güncellenemedi"
+          "ERROR": "Ses transkripsiyon ayarı güncellenirken hata oluştu"
         }
       },
       "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Çözüm için etkinliksizlik süresi",
-        "HELP": "Bir sohbette etkinlik yoksa otomatik çözüm için süre",
+        "LABEL": "Çözümleme için hareketsizlik süresi",
+        "HELP": "Bir konuşmanın, hiçbir etkinlik olmazsa otomatik olarak çözümlenmesi gereken süre",
         "PLACEHOLDER": "30",
         "ERROR": "Otomatik çözme süresi 10 dakika ile 999 gün arasında olmalıdır",
         "API": {
@@ -115,8 +115,8 @@
         },
         "UPDATE_BUTTON": "Güncelleme",
         "MESSAGE_LABEL": "Özel çözüm mesajı",
-        "MESSAGE_PLACEHOLDER": "Sohbet, 15 gün etkinlik olmadığı için sistem tarafından çözüldü olarak işaretlendi",
-        "MESSAGE_HELP": "Bu mesaj, bir sohbet sistem tarafından etkinliksizlik nedeniyle otomatik olarak çözüldüğünde müşteriye gönderilir."
+        "MESSAGE_PLACEHOLDER": "Konuşma, 15 günlük hareketsizlik nedeniyle sistem tarafından çözümlendi olarak işaretlendi",
+        "MESSAGE_HELP": "Bu mesaj, bir konuşma hareketsizlik nedeniyle sistem tarafından otomatik olarak çözümlendiğinde müşteriye gönderilir."
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "Hesabınız için e-posta ile iletişim devre dışı bırakıldı.",

app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json

@@ -51,10 +51,10 @@
       "INSTAGRAM": {
         "CONTINUE_WITH_INSTAGRAM": "Instagram ile devam et",
         "CONNECT_YOUR_INSTAGRAM_PROFILE": "Instagram profilinizi bağlayın",
-        "HELP": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Artık bu gelen kutusundan Instagram mesajı gönderip alamayacaksınız ",
+        "HELP": "Instagram profilinizi kanal olarak eklemek için, 'Instagram ile Devam Et' seçeneğine tıklayarak Instagram Profilinizin kimliğini doğrulamanız gerekmektedir. ",
         "ERROR_MESSAGE": "Instagram'a bağlanırken bir hata oluştu, lütfen tekrar deneyin",
         "ERROR_AUTH": "Instagram'a bağlanırken bir hata oluştu, lütfen tekrar deneyin",
-        "NEW_INBOX_SUGGESTION": "Bu Instagram hesabı daha önce farklı bir gelen kutusuna bağlıydı ve şimdi buraya taşındı. Tüm yeni mesajlar burada görünecek. Eski gelen kutusu artık bu hesap için mesaj gönderip alamayacak.",
+        "NEW_INBOX_SUGGESTION": "Bu Instagram hesabı daha önce farklı bir gelen kutusuna bağlıydı ve şimdi buraya taşındı. Tüm yeni mesajlar burada görünecektir. Eski gelen kutusu, bu hesap için artık mesaj gönderemeyecek veya alamayacaktır.",
         "DUPLICATE_INBOX_BANNER": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Artık bu gelen kutusundan Instagram mesajı gönderip alamayacaksınız."
       },
       "TWITTER": {
@@ -341,9 +341,9 @@
           "TWILIO_STATUS_URL_TITLE": "Twilio Status Callback URL",
           "TWILIO_STATUS_URL_SUBTITLE": "Configure this URL as the Status Callback URL on your Twilio phone number."
         },
-        "SUBMIT_BUTTON": "Create Voice Channel",
+        "SUBMIT_BUTTON": "Ses Kanalı Oluştur",
         "API": {
-          "ERROR_MESSAGE": "We were not able to create the voice channel"
+          "ERROR_MESSAGE": "Ses kanalı oluşturulamadı"
         }
       },
       "API_CHANNEL": {
@@ -437,7 +437,7 @@
           },
           "FACEBOOK": {
             "TITLE": "Facebook\n",
-            "DESCRIPTION": "Connect your Facebook page"
+            "DESCRIPTION": "Facebook sayfanızı bağlayın"
           },
           "WHATSAPP": {
             "TITLE": "WhatsApp",
@@ -445,31 +445,31 @@
           },
           "EMAIL": {
             "TITLE": "E-Posta",
-            "DESCRIPTION": "Connect with Gmail, Outlook, or other providers"
+            "DESCRIPTION": "Gmail, Outlook veya diğer sağlayıcılarla bağlantı kurun"
           },
           "SMS": {
             "TITLE": "SMS",
-            "DESCRIPTION": "Integrate SMS channel with Twilio or bandwidth"
+            "DESCRIPTION": "SMS kanalını Twilio veya Bandwidth ile entegre edin"
           },
           "API": {
             "TITLE": "API",
-            "DESCRIPTION": "Make a custom channel using our API"
+            "DESCRIPTION": "API'mizi kullanarak özel bir kanal oluşturun"
           },
           "TELEGRAM": {
             "TITLE": "Telegram",
-            "DESCRIPTION": "Configure Telegram channel using Bot token"
+            "DESCRIPTION": "Bot token kullanarak Telegram kanalını yapılandırın"
           },
           "LINE": {
             "TITLE": "Line",
-            "DESCRIPTION": "Integrate your Line channel"
+            "DESCRIPTION": "Line kanalınızı entegre edin"
           },
           "INSTAGRAM": {
             "TITLE": "Instagram",
-            "DESCRIPTION": "Connect your instagram account"
+            "DESCRIPTION": "Instagram hesabınızı bağlayın"
           },
           "VOICE": {
             "TITLE": "Ses",
-            "DESCRIPTION": "Integrate with Twilio Voice"
+            "DESCRIPTION": "Twilio Voice ile entegre edin"
           }
         }
       },
@@ -526,9 +526,9 @@
       "BUTTON_TEXT": "Beni oraya götür",
       "MORE_SETTINGS": "Daha fazla ayar",
       "WEBSITE_SUCCESS": "Bir web sitesi kanalı oluşturmayı başarıyla tamamladınız. Aşağıda gösterilen kodu kopyalayın ve web sitenize yapıştırın. Bir müşteri canlı sohbeti bir dahaki sefere kullandığında, konuşma otomatik olarak gelen kutunuzda görünecektir.",
-      "WHATSAPP_QR_INSTRUCTION": "Scan the QR code above to quickly test your WhatsApp inbox",
-      "MESSENGER_QR_INSTRUCTION": "Scan the QR code above to quickly test your Facebook Messenger inbox",
-      "TELEGRAM_QR_INSTRUCTION": "Scan the QR code above to quickly test your Telegram inbox"
+      "WHATSAPP_QR_INSTRUCTION": "WhatsApp gelen kutunuzu hızlıca test etmek için yukarıdaki QR kodu tarayın",
+      "MESSENGER_QR_INSTRUCTION": "Facebook Messenger gelen kutunuzu hızlıca test etmek için yukarıdaki QR kodu tarayın",
+      "TELEGRAM_QR_INSTRUCTION": "Telegram gelen kutunuzu hızlıca test etmek için yukarıdaki QR kodu tarayın"
     },
     "REAUTH": "Yeniden yetkilendir",
     "VIEW": "Görünüm",
@@ -607,37 +607,37 @@
       "BUSINESS_HOURS": "İş Saatleri",
       "WIDGET_BUILDER": "Widget Oluşturucu",
       "BOT_CONFIGURATION": "Bot Yapılandırma",
-      "ACCOUNT_HEALTH": "Account Health",
+      "ACCOUNT_HEALTH": "Hesap Sağlığı",
       "CSAT": "CSAT"
     },
     "ACCOUNT_HEALTH": {
-      "TITLE": "Manage your WhatsApp account",
-      "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
-      "GO_TO_SETTINGS": "Go to Meta Business Manager",
-      "NO_DATA": "Health data is not available",
+      "TITLE": "WhatsApp hesabınızı yönetin",
+      "DESCRIPTION": "WhatsApp hesap durumunuzu, mesajlaşma limitlerinizi ve kalitesini inceleyin. Gerekirse ayarları güncelleyin veya sorunları çözün",
+      "GO_TO_SETTINGS": "Meta Business Manager'a gidin",
+      "NO_DATA": "Sağlık verisi mevcut değil",
       "FIELDS": {
         "DISPLAY_PHONE_NUMBER": {
-          "LABEL": "Display phone number",
-          "TOOLTIP": "Phone number displayed to customers"
+          "LABEL": "Telefon numarasını göster",
+          "TOOLTIP": "Müşterilere gösterilen telefon numarası"
         },
         "VERIFIED_NAME": {
-          "LABEL": "Business name",
-          "TOOLTIP": "Business name verified by WhatsApp"
+          "LABEL": "İşletme adı",
+          "TOOLTIP": "WhatsApp tarafından onaylanmış işletme adı"
         },
         "DISPLAY_NAME_STATUS": {
-          "LABEL": "Display name status",
-          "TOOLTIP": "Status of your business name verification"
+          "LABEL": "Görünen adın durumu",
+          "TOOLTIP": "İşletme adı doğrulamanızın durumu"
         },
         "QUALITY_RATING": {
-          "LABEL": "Quality rating",
-          "TOOLTIP": "WhatsApp quality rating for your account"
+          "LABEL": "Kalite puanı",
+          "TOOLTIP": "Hesabınız için WhatsApp kalite puanı"
         },
         "MESSAGING_LIMIT_TIER": {
-          "LABEL": "Messaging limit tier",
-          "TOOLTIP": "Daily messaging limit for your account"
+          "LABEL": "Mesajlaşma limiti seviyesi",
+          "TOOLTIP": "Hesabınız için günlük mesajlaşma limiti"
         },
         "ACCOUNT_MODE": {
-          "LABEL": "Account mode",
+          "LABEL": "Hesap modu",
           "TOOLTIP": "Current operating mode of your WhatsApp account"
         }
       },
@@ -784,7 +784,7 @@
     },
     "CSAT": {
       "TITLE": "CSAT'yi etkinleştir",
-      "SUBTITLE": "Müşterilerin destek deneyimleri hakkında ne hissettiklerini anlamak için sohbetlerin sonunda otomatik olarak CSAT anketleri başlatın. Memnuniyet eğilimlerini takip edin ve zaman içinde iyileştirme alanlarını belirleyin.",
+      "SUBTITLE": "Müşterilerin destek deneyimleri hakkındaki düşüncelerini anlamak için konuşma sonunda CSAT anketlerini (Müşteri Memnuniyeti Anketleri) otomatik olarak tetikleyin. Memnuniyet eğilimlerini takip edin ve zaman içinde iyileştirme alanlarını belirleyin.",
       "DISPLAY_TYPE": {
         "LABEL": "Görüntüleme türü"
       },
@@ -802,7 +802,7 @@
         },
         "SELECT_PLACEHOLDER": "etiketleri seç"
       },
-      "NOTE": "Not: CSAT anketleri her sohbet için yalnızca bir kez gönderilir",
+      "NOTE": "Not: CSAT anketleri, konuşma başına yalnızca bir kez gönderilir",
       "API": {
         "SUCCESS_MESSAGE": "CSAT ayarları başarıyla güncellendi",
         "ERROR_MESSAGE": "CSAT ayarları güncellenemedi. Lütfen daha sonra tekrar deneyin."

app/javascript/dashboard/i18n/locale/tr/integrations.json

@@ -34,7 +34,7 @@
         "SUBSCRIPTIONS": {
           "LABEL": "Olaylar",
           "EVENTS": {
-            "CONVERSATION_CREATED": "Görüşme Oluşturuldu",
+            "CONVERSATION_CREATED": "Konuşma Oluşturuldu",
             "CONVERSATION_STATUS_CHANGED": "Görüşme Durumu Değişti",
             "CONVERSATION_UPDATED": "Görüşme Güncellendi",
             "MESSAGE_CREATED": "Mesaj Oluşturuldu",
@@ -42,8 +42,8 @@
             "WEBWIDGET_TRIGGERED": "Kullanıcı tarafından canlı sohbet widget'ı açıldı",
             "CONTACT_CREATED": "Kişi Oluşturuldu",
             "CONTACT_UPDATED": "Kişi Güncellendi",
-            "CONVERSATION_TYPING_ON": "Sohbet Yazıyor Açık",
-            "CONVERSATION_TYPING_OFF": "Sohbet Yazıyor Kapalı"
+            "CONVERSATION_TYPING_ON": "Konuşmada Yazıyor Açık",
+            "CONVERSATION_TYPING_OFF": "Konuşmada Yazıyor Kapalı"
           }
         },
         "END_POINT": {
@@ -327,7 +327,7 @@
       },
       "CTA": {
         "TITLE": "Linear'a bağlan",
-        "AGENT_DESCRIPTION": "Doğrusal çalışma alanı bağlı değil. Bu entegrasyonu kullanmak için yöneticinizden bir çalışma alanı bağlamasını isteyin.",
+        "AGENT_DESCRIPTION": "Linear çalışma alanı bağlı değil. Bu entegrasyonu kullanmak için yöneticinizden bir çalışma alanı bağlamasını isteyin.",
         "DESCRIPTION": "Linear çalışma alanı bağlı değil. Bu entegrasyonu kullanmak için çalışma alanınızı bağlamak üzere aşağıdaki düğmeye tıklayın.",
         "BUTTON_TEXT": "Linear çalışma alanını bağlayın"
       }
@@ -348,7 +348,7 @@
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
       "PANEL_TITLE": "Copilot ile başlayın",
-      "KICK_OFF_MESSAGE": "Hızlı bir özet mi lazım, geçmiş sohbetleri mi kontrol etmek istiyorsunuz ya da daha iyi bir yanıt mı yazmak istiyorsunuz? Copilot işleri hızlandırmak için burada.",
+      "KICK_OFF_MESSAGE": "Hızlı bir özet mi gerekiyor, geçmiş konuşmaları mı kontrol etmek istiyorsunuz, yoksa daha iyi bir yanıt mı tasarlamak istiyorsunuz? Copilot işleri hızlandırmak için burada.",
       "SEND_MESSAGE": "Mesajı Gönder...",
       "EMPTY_MESSAGE": "Yanıt oluşturulurken bir hata oluştu. Lütfen tekrar deneyin.",
       "LOADER": "Captain is thinking",
@@ -371,8 +371,8 @@
           "CONTENT": "Sohbetin müşterinin ihtiyaçlarını ne kadar karşıladığını gözden geçirin. Ton, açıklık ve etkililik açısından 5 üzerinden bir puan verin."
         },
         "HIGH_PRIORITY": {
-          "LABEL": "Yüksek öncelikli sohbetler",
-          "CONTENT": "Tüm yüksek öncelikli açık sohbetlerin bir özetini verin. Sohbet kimliği, müşteri adı (varsa), son mesaj içeriği ve atanan temsilciyi ekleyin. Gerekirse duruma göre gruplayın."
+          "LABEL": "Yüksek öncelikli konuşmalar",
+          "CONTENT": "Tüm yüksek öncelikli açık konuşmaların bir özetini verin. Konuşma kimliği, müşteri adı (varsa), son mesaj içeriği ve atanan temsilciyi ekleyin. Gerekirse duruma göre gruplayın."
         },
         "LIST_CONTACTS": {
           "LABEL": "Kişileri listele",
@@ -383,7 +383,7 @@
     "PLAYGROUND": {
       "USER": "Sen",
       "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Mesajınız...",
+      "MESSAGE_PLACEHOLDER": "Mesajınızı yazın...",
       "HEADER": "Oyun Alanı",
       "DESCRIPTION": "Bu oyun alanını asistanınıza mesaj göndermek ve yanıtlarının doğru, hızlı ve beklediğiniz tonda olup olmadığını kontrol etmek için kullanın.",
       "CREDIT_NOTE": "Buradan gönderilen mesajlar Captain kredilerinize sayılacaktır."

app/javascript/dashboard/i18n/locale/tr/report.json

@@ -194,7 +194,7 @@
   },
   "LABEL_REPORTS": {
     "HEADER": "Etiketler Genel Bakış",
-    "DESCRIPTION": "Konuşmalar, yanıt süreleri, çözüm süreleri ve çözülmüş vakalar gibi temel ölçümlerle etiket performansını takip edin. Ayrıntılı içgörüler için bir etiket adına tıklayın.",
+    "DESCRIPTION": "Etiket performansını; konuşmalar, yanıt süreleri, çözüm süreleri ve çözümlenen vakalar dahil olmak üzere temel metriklerle takip edin. Ayrıntılı analizler için bir etiket adına tıklayın.",
     "LOADING_CHART": "Grafik verileri yükleniyor...",
     "NO_ENOUGH_DATA": "Rapor oluşturmak için yeterli veri yok, Lütfen daha sonra tekrar deneyin.",
     "DOWNLOAD_LABEL_REPORTS": "Etiket raporlarını indir",

app/javascript/dashboard/i18n/locale/uk/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Видалити",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Видалити контакт"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ur/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "حذف کریں۔",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "کانٹیکٹ حذف کریں۔"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/ur_IN/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Delete",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Delete contact"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/vi/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "Xoá",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "Xoá liên hệ"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/zh_CN/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} 已选择",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "全选 ({count})"
+    "SELECT_ALL": "全选 ({count})",
+    "DELETE_CONTACTS": "删除",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "删除联系人"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/i18n/locale/zh_TW/contact.json

@@ -579,7 +579,18 @@
     "NO_LABELS_FOUND": "No labels available yet.",
     "SELECTED_COUNT": "{count} selected",
     "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
+    "SELECT_ALL": "Select all ({count})",
+    "DELETE_CONTACTS": "刪除",
+    "DELETE_SUCCESS": "Contacts deleted successfully.",
+    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_DIALOG": {
+      "TITLE": "Delete selected contacts",
+      "SINGULAR_TITLE": "Delete selected contact",
+      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
+      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "CONFIRM_MULTIPLE": "Delete contacts",
+      "CONFIRM_SINGLE": "刪除聯絡人"
+    }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {

app/javascript/dashboard/routes/dashboard/captain/assistants/playground/Index.vue

@@ -10,14 +10,14 @@ const assistantId = computed(() => Number(route.params.assistantId));
 
 <template>
   <PageLayout
-    :header-title="$t('CAPTAIN.PLAYGROUND.HEADER')"
     show-assistant-switcher
     :show-pagination-footer="false"
+    :show-know-more="false"
     class="h-full"
   >
     <template #body>
       <div class="flex flex-col h-full">
-        <AssistantPlayground :assistant-id="assistantId" />
+        <AssistantPlayground :assistant-id="assistantId" class="bg-n-solid-1" />
       </div>
     </template>
   </PageLayout>

app/javascript/dashboard/routes/dashboard/captain/assistants/settings/Settings.vue

@@ -104,7 +104,6 @@ const handleDeleteSuccess = () => {
 
 <template>
   <PageLayout
-    :header-title="$t('CAPTAIN.ASSISTANTS.SETTINGS.HEADER')"
     :is-fetching="isFetching"
     :show-pagination-footer="false"
     :show-know-more="false"

app/javascript/dashboard/routes/dashboard/captain/responses/Index.vue

@@ -195,7 +195,10 @@ const navigateToPendingFAQs = () => {
 
 onMounted(() => {
   initializeFromURL();
-  store.dispatch('captainResponses/fetchPendingCount', selectedAssistantId);
+  store.dispatch(
+    'captainResponses/fetchPendingCount',
+    selectedAssistantId.value
+  );
 });
 </script>
 

app/javascript/dashboard/routes/dashboard/settings/integrations/Webhooks/WebhookForm.vue

@@ -55,6 +55,7 @@ export default {
   data() {
     return {
       url: this.value.url || '',
+      name: this.value.name || '',
       subscriptions: this.value.subscriptions || [],
       supportedWebhookEvents: SUPPORTED_WEBHOOK_EVENTS,
     };
@@ -68,11 +69,15 @@ export default {
         }
       );
     },
+    webhookNameInputPlaceholder() {
+      return this.$t('INTEGRATION_SETTINGS.WEBHOOK.FORM.NAME.PLACEHOLDER');
+    },
   },
   methods: {
     onSubmit() {
       this.$emit('submit', {
         url: this.url,
+        name: this.name,
         subscriptions: this.subscriptions,
       });
     },
@@ -97,6 +102,15 @@ export default {
           {{ $t('INTEGRATION_SETTINGS.WEBHOOK.FORM.END_POINT.ERROR') }}
         </span>
       </label>
+      <label>
+        {{ $t('INTEGRATION_SETTINGS.WEBHOOK.FORM.NAME.LABEL') }}
+        <input
+          v-model="name"
+          type="text"
+          name="name"
+          :placeholder="webhookNameInputPlaceholder"
+        />
+      </label>
       <label :class="{ error: v$.url.$error }" class="mb-2">
         {{ $t('INTEGRATION_SETTINGS.WEBHOOK.FORM.SUBSCRIPTIONS.LABEL') }}
       </label>

app/javascript/dashboard/routes/dashboard/settings/integrations/Webhooks/WebhookRow.vue

@@ -37,8 +37,16 @@ const subscribedEvents = computed(() => {
 <template>
   <tr>
     <td class="py-4 ltr:pr-4 rtl:pl-4">
-      <div class="font-medium break-words text-n-slate-12">
-        {{ webhook.url }}
+      <div class="flex gap-2 font-medium break-words text-n-slate-12">
+        <template v-if="webhook.name">
+          {{ webhook.name }}
+          <span class="text-n-slate-11">
+            {{ webhook.url }}
+          </span>
+        </template>
+        <template v-else>
+          {{ webhook.url }}
+        </template>
       </div>
       <div class="block mt-1 text-sm text-n-slate-11">
         <span class="font-medium">

app/javascript/dashboard/routes/dashboard/settings/reports/components/heatmaps/BaseHeatmap.vue

@@ -119,7 +119,7 @@ const tooltip = useHeatmapTooltip();
 <!-- eslint-disable vue/no-static-inline-styles -->
 <template>
   <div
-    class="grid relative w-full gap-x-4 gap-y-2.5 overflow-y-scroll md:overflow-visible grid-cols-[80px_1fr] min-h-72"
+    class="grid relative w-full gap-x-4 gap-y-2.5 overflow-y-scroll md:overflow-visible grid-cols-[80px_1fr]"
   >
     <template v-if="isLoading">
       <div class="grid gap-[5px] flex-shrink-0">

app/javascript/dashboard/routes/dashboard/settings/reports/components/heatmaps/BaseHeatmapContainer.vue

@@ -1,15 +1,18 @@
 <script setup>
-import { onMounted, ref, computed } from 'vue';
+import { onMounted, ref, computed, watch } from 'vue';
 import { useToggle } from '@vueuse/core';
 import MetricCard from '../overview/MetricCard.vue';
 import BaseHeatmap from './BaseHeatmap.vue';
+import HeatmapDateRangeSelector from './HeatmapDateRangeSelector.vue';
 import { useStore, useMapGetter } from 'dashboard/composables/store';
 import { useLiveRefresh } from 'dashboard/composables/useLiveRefresh';
+import differenceInCalendarDays from 'date-fns/differenceInCalendarDays';
 import endOfDay from 'date-fns/endOfDay';
+import format from 'date-fns/format';
 import getUnixTime from 'date-fns/getUnixTime';
 import startOfDay from 'date-fns/startOfDay';
+import startOfMonth from 'date-fns/startOfMonth';
 import subDays from 'date-fns/subDays';
-import format from 'date-fns/format';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import { useI18n } from 'vue-i18n';
@@ -57,27 +60,33 @@ const uiFlags = useMapGetter('getOverviewUIFlags');
 const heatmapData = useMapGetter(props.storeGetter);
 const inboxes = useMapGetter('inboxes/getInboxes');
 
-const menuItems = [
-  {
-    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_7_DAYS'),
-    value: 6,
-  },
-  {
-    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_14_DAYS'),
-    value: 13,
-  },
-  {
-    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_30_DAYS'),
-    value: 29,
-  },
-];
-
-const selectedDays = ref(6);
+const selectedFrom = ref(null);
+const selectedTo = ref(null);
+const selectedDaysBefore = ref(null);
 const selectedInbox = ref(null);
+const isMonthFilter = ref(false);
+const currentMonthOffset = ref(0);
 
-const selectedDayFilter = computed(() =>
-  menuItems.find(menuItem => menuItem.value === selectedDays.value)
-);
+const selectedRange = computed(() => {
+  if (!selectedFrom.value || !selectedTo.value) {
+    return null;
+  }
+  return {
+    from: selectedFrom.value,
+    to: selectedTo.value,
+  };
+});
+
+const numberOfRows = computed(() => {
+  if (!selectedRange.value) {
+    return 0;
+  }
+  const dateDifference = differenceInCalendarDays(
+    selectedRange.value.to,
+    selectedRange.value.from
+  );
+  return dateDifference + 1;
+});
 
 const inboxMenuItems = computed(() => {
   return [
@@ -105,13 +114,42 @@ const selectedInboxFilter = computed(() => {
 
 const isLoading = computed(() => uiFlags.value[props.uiFlagKey]);
 
+// Keeps relative presets (last 7 days / this month) aligned with "now" during live refreshes.
+const resolveActiveRange = () => {
+  if (isMonthFilter.value && currentMonthOffset.value === 0) {
+    const now = new Date();
+    const monthStart = startOfMonth(now);
+    return {
+      from: startOfDay(monthStart),
+      to: endOfDay(now),
+    };
+  }
+
+  if (!isMonthFilter.value && selectedDaysBefore.value !== null) {
+    const to = endOfDay(new Date());
+    return {
+      from: startOfDay(subDays(to, Number(selectedDaysBefore.value))),
+      to,
+    };
+  }
+
+  return selectedRange.value;
+};
+
 const downloadHeatmapData = () => {
-  const to = endOfDay(new Date());
+  const range = resolveActiveRange();
+  if (!range) {
+    return;
+  }
+
+  const { to } = range;
+  const shouldUseBackendDownload =
+    !isMonthFilter.value && !selectedInbox.value && props.downloadAction;
 
   // If no inbox is selected and download action exists, use backend endpoint
-  if (!selectedInbox.value && props.downloadAction) {
+  if (shouldUseBackendDownload) {
     store.dispatch(props.downloadAction, {
-      daysBefore: selectedDays.value,
+      daysBefore: selectedDaysBefore.value,
       to: getUnixTime(to),
     });
     return;
@@ -150,7 +188,6 @@ const downloadHeatmapData = () => {
   downloadCsvFile(fileName, csvContent);
 };
 
-const [showDropdown, toggleDropdown] = useToggle();
 const [showInboxDropdown, toggleInboxDropdown] = useToggle();
 
 const fetchHeatmapData = () => {
@@ -158,8 +195,12 @@ const fetchHeatmapData = () => {
     return;
   }
 
-  let to = endOfDay(new Date());
-  let from = startOfDay(subDays(to, Number(selectedDays.value)));
+  const range = resolveActiveRange();
+  if (!range) {
+    return;
+  }
+
+  const { from, to } = range;
 
   const params = {
     metric: props.metric,
@@ -178,25 +219,43 @@ const fetchHeatmapData = () => {
   store.dispatch(props.storeAction, params);
 };
 
-const handleAction = ({ value }) => {
-  toggleDropdown(false);
-  selectedDays.value = value;
-  fetchHeatmapData();
-};
-
 const handleInboxAction = ({ value }) => {
   toggleInboxDropdown(false);
   selectedInbox.value = value
     ? inboxes.value.find(inbox => inbox.id === value)
     : null;
-  fetchHeatmapData();
 };
 
 const { startRefetching } = useLiveRefresh(fetchHeatmapData);
 
+const handleRangeTypeChange = type => {
+  isMonthFilter.value = type === 'month';
+};
+
+const handleMonthOffsetChange = offset => {
+  currentMonthOffset.value = offset;
+};
+
+watch(
+  () => [selectedFrom.value, selectedTo.value],
+  ([from, to]) => {
+    if (from && to) {
+      fetchHeatmapData();
+    }
+  }
+);
+
+watch(
+  () => selectedInbox.value,
+  () => {
+    if (selectedRange.value) {
+      fetchHeatmapData();
+    }
+  }
+);
+
 onMounted(() => {
   store.dispatch('inboxes/get');
-  fetchHeatmapData();
   startRefetching();
 });
 </script>
@@ -205,25 +264,13 @@ onMounted(() => {
   <div class="flex flex-row flex-wrap max-w-full">
     <MetricCard :header="title">
       <template #control>
-        <div
-          v-on-clickaway="() => toggleDropdown(false)"
-          class="relative flex items-center group"
-        >
-          <Button
-            sm
-            slate
-            faded
-            :label="selectedDayFilter.label"
-            class="rounded-md group-hover:bg-n-alpha-2"
-            @click="toggleDropdown()"
-          />
-          <DropdownMenu
-            v-if="showDropdown"
-            :menu-items="menuItems"
-            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:right-0 xl:rtl:left-0 top-full"
-            @action="handleAction($event)"
-          />
-        </div>
+        <HeatmapDateRangeSelector
+          v-model:from="selectedFrom"
+          v-model:to="selectedTo"
+          v-model:days-num="selectedDaysBefore"
+          @range-type-change="handleRangeTypeChange"
+          @month-offset-change="handleMonthOffsetChange"
+        />
         <div
           v-on-clickaway="() => toggleInboxDropdown(false)"
           class="relative flex items-center group"
@@ -241,22 +288,23 @@ onMounted(() => {
             :menu-items="inboxMenuItems"
             show-search
             :search-placeholder="t('INBOX_REPORTS.SEARCH_INBOX')"
-            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:right-0 xl:rtl:left-0 top-full min-w-[200px]"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:right-0 xl:rtl:left-0 top-full !min-w-56 max-w-56 max-h-96 overflow-y-auto"
             @action="handleInboxAction($event)"
           />
         </div>
         <Button
+          v-tooltip="t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.DOWNLOAD_REPORT')"
           sm
           slate
           faded
-          :label="t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.DOWNLOAD_REPORT')"
+          icon="i-lucide-download"
           class="rounded-md group-hover:bg-n-alpha-2"
           @click="downloadHeatmapData"
         />
       </template>
       <BaseHeatmap
         :heatmap-data="heatmapData"
-        :number-of-rows="selectedDays + 1"
+        :number-of-rows="numberOfRows"
         :is-loading="isLoading"
         :color-scheme="colorScheme"
       />

app/javascript/dashboard/routes/dashboard/settings/reports/components/heatmaps/HeatmapDateRangeSelector.vue

@@ -0,0 +1,211 @@
+<script setup>
+import { computed, ref, watch, defineModel } from 'vue';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'vue-i18n';
+import addMonths from 'date-fns/addMonths';
+import differenceInCalendarDays from 'date-fns/differenceInCalendarDays';
+import endOfDay from 'date-fns/endOfDay';
+import endOfMonth from 'date-fns/endOfMonth';
+import startOfDay from 'date-fns/startOfDay';
+import startOfMonth from 'date-fns/startOfMonth';
+import subDays from 'date-fns/subDays';
+import { vOnClickOutside } from '@vueuse/components';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const emit = defineEmits(['rangeTypeChange', 'monthOffsetChange']);
+
+const fromModel = defineModel('from', { type: Date, default: null });
+const toModel = defineModel('to', { type: Date, default: null });
+const daysNumModel = defineModel('daysNum', { type: Number, default: null });
+
+const { t, locale } = useI18n();
+
+const DATE_FILTER_TYPES = {
+  DAY: 'day',
+  MONTH: 'month',
+};
+
+const DATE_FILTER_ACTION = 'select_date_range';
+
+const dayMenuItemConfigs = computed(() => [
+  {
+    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_7_DAYS'),
+    value: 'last_7_days',
+    action: DATE_FILTER_ACTION,
+    type: DATE_FILTER_TYPES.DAY,
+    daysBefore: 6,
+  },
+  {
+    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_14_DAYS'),
+    value: 'last_14_days',
+    action: DATE_FILTER_ACTION,
+    type: DATE_FILTER_TYPES.DAY,
+    daysBefore: 13,
+  },
+  {
+    label: t('REPORT.DATE_RANGE_OPTIONS.LAST_30_DAYS'),
+    value: 'last_30_days',
+    action: DATE_FILTER_ACTION,
+    type: DATE_FILTER_TYPES.DAY,
+    daysBefore: 29,
+  },
+]);
+
+const resolvedLocale = computed(
+  () =>
+    locale.value ||
+    (typeof navigator !== 'undefined' ? navigator.language : 'en')
+);
+
+const monthFormatter = computed(
+  () =>
+    new Intl.DateTimeFormat(resolvedLocale.value, {
+      month: 'long',
+      year: 'numeric',
+    })
+);
+
+const monthMenuItemConfigs = computed(() => {
+  const now = new Date();
+  const offsets = [0, -1, -2];
+
+  return offsets.map(offset => ({
+    label:
+      offset === 0
+        ? t('REPORT.DATE_RANGE_OPTIONS.THIS_MONTH')
+        : monthFormatter.value.format(addMonths(now, offset)),
+    value: offset === 0 ? 'this_month' : `month_${offset}`,
+    action: DATE_FILTER_ACTION,
+    type: DATE_FILTER_TYPES.MONTH,
+    monthOffset: offset,
+  }));
+});
+
+const selectedDateRangeValue = ref('');
+
+const [showDropdown, toggleDropdown] = useToggle();
+const monthOffset = ref(0);
+
+const menuItems = computed(() => {
+  const selectedValue = selectedDateRangeValue.value;
+  return [...dayMenuItemConfigs.value, ...monthMenuItemConfigs.value].map(
+    config => ({
+      ...config,
+      isSelected: selectedValue === config.value,
+    })
+  );
+});
+
+selectedDateRangeValue.value = menuItems.value[0]?.value || '';
+
+const menuSections = computed(() => {
+  const dayItems = menuItems.value.filter(
+    item => item.type === DATE_FILTER_TYPES.DAY
+  );
+  const monthItems = menuItems.value.filter(
+    item => item.type === DATE_FILTER_TYPES.MONTH
+  );
+
+  return [{ items: dayItems }, { items: monthItems }].filter(
+    section => section.items.length > 0
+  );
+});
+
+const selectedConfig = computed(
+  () =>
+    menuItems.value.find(
+      menuItem => menuItem.value === selectedDateRangeValue.value
+    ) || menuItems.value[0]
+);
+
+const selectedLabel = computed(() => {
+  const selectedItem = menuItems.value.find(
+    item => item.value === selectedDateRangeValue.value
+  );
+  return selectedItem?.label || '';
+});
+
+const computeRange = config => {
+  if (!config) {
+    return null;
+  }
+
+  if (config.type === DATE_FILTER_TYPES.MONTH) {
+    const now = new Date();
+    const baseMonthStart = startOfMonth(addMonths(now, monthOffset.value));
+    const from = startOfDay(baseMonthStart);
+    const isCurrentMonth =
+      config.value === 'this_month' && monthOffset.value === 0;
+    const to = isCurrentMonth
+      ? endOfDay(now)
+      : endOfDay(endOfMonth(baseMonthStart));
+    const daysBefore = differenceInCalendarDays(to, from);
+    return { from, to, daysBefore };
+  }
+
+  const to = endOfDay(new Date());
+  const from = startOfDay(subDays(to, Number(config.daysBefore)));
+  return { from, to, daysBefore: Number(config.daysBefore) };
+};
+
+const applySelection = config => {
+  if (!config) return;
+
+  if (config.type === DATE_FILTER_TYPES.MONTH) {
+    monthOffset.value = config.monthOffset || 0;
+  } else {
+    monthOffset.value = 0;
+  }
+
+  const range = computeRange(config);
+  if (!range) return;
+
+  const { from, to, daysBefore } = range;
+  fromModel.value = from;
+  toModel.value = to;
+  daysNumModel.value = daysBefore;
+
+  emit('rangeTypeChange', config.type);
+  emit('monthOffsetChange', monthOffset.value);
+};
+
+const handleAction = ({ action, value }) => {
+  toggleDropdown(false);
+  if (action !== DATE_FILTER_ACTION) {
+    return;
+  }
+  selectedDateRangeValue.value = value;
+};
+
+watch(
+  () => selectedConfig.value,
+  config => {
+    applySelection(config);
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div
+    v-on-click-outside="() => toggleDropdown(false)"
+    class="relative flex items-center group"
+  >
+    <Button
+      sm
+      slate
+      faded
+      :label="selectedLabel"
+      class="rounded-md group-hover:bg-n-alpha-2"
+      @click="toggleDropdown()"
+    />
+    <DropdownMenu
+      v-if="showDropdown"
+      :menu-items="menuItems"
+      :menu-sections="menuSections"
+      class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:right-0 xl:rtl:left-0 top-full"
+      @action="handleAction($event)"
+    />
+  </div>
+</template>