diff --git a/app/javascript/dashboard/components-next/NewConversation/ComposeNewConversation.vue b/app/javascript/dashboard/components-next/NewConversation/ComposeNewConversation.vue
index de2377d8b..552553f74 100644
--- a/app/javascript/dashboard/components-next/NewConversation/ComposeNewConversation.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/ComposeNewConversation.vue
@@ -25,6 +25,7 @@ import InboxSelector from './components/InboxSelector.vue';
 import EmailOptions from './components/EmailOptions.vue';
 import MessageEditor from './components/MessageEditor.vue';
 import ActionButtons from './components/ActionButtons.vue';
+import InboxEmptyState from './components/InboxEmptyState.vue';
 
 const props = defineProps({
   contacts: {
@@ -51,8 +52,10 @@ const showInboxesDropdown = ref(false);
 const showCcEmailsDropdown = ref(false);
 const showBccEmailsDropdown = ref(false);
 const isCreatingContact = ref(false);
+const isFetchingInboxes = ref(false);
 
 const contactById = useMapGetter('contacts/getContactById');
+const contactsUiFlags = useMapGetter('contacts/getUIFlags');
 const currentUser = useMapGetter('getCurrentUser');
 const globalConfig = useMapGetter('globalConfig/get');
 const uiFlags = useMapGetter('contactConversations/getUIFlags');
@@ -139,6 +142,15 @@ const contactableInboxesList = computed(() => {
   return buildContactableInboxesList(selectedContact.value?.contactInboxes);
 });
 
+const showNoInboxAlert = computed(() => {
+  return (
+    selectedContact.value &&
+    contactableInboxesList.value.length === 0 &&
+    !contactsUiFlags.value.isFetchingInboxes &&
+    !isFetchingInboxes.value
+  );
+});
+
 const handleContactSearch = value => {
   emit('searchContacts', value);
 };
@@ -189,9 +201,11 @@ const setSelectedContact = async ({ value, action, ...rest }) => {
 
     // Only proceed with fetching inboxes if we have a contact
     if (contact?.id) {
+      isFetchingInboxes.value = true;
       const contactableInboxes = await fetchContactableInboxes(contact.id);
       selectedContact.value.contactInboxes = contactableInboxes;
       showInboxesDropdown.value = true;
+      isFetchingInboxes.value = false;
     }
   } catch (error) {
     // Reset states in case of error
@@ -329,8 +343,9 @@ watch(
       @clear-selected-contact="clearSelectedContact"
       @update-dropdown="handleDropdownUpdate"
     />
-
+    <InboxEmptyState v-if="showNoInboxAlert" />
     <InboxSelector
+      v-else
       :target-inbox="targetInbox"
       :selected-contact="selectedContact"
       :show-inboxes-dropdown="showInboxesDropdown"
@@ -359,7 +374,7 @@ watch(
     />
 
     <MessageEditor
-      v-if="!inboxTypes.isWhatsapp"
+      v-if="!inboxTypes.isWhatsapp && !showNoInboxAlert"
       v-model="state.message"
       :is-email-or-web-widget-inbox="inboxTypes.isEmailOrWebWidget"
       :has-errors="validationStates.isMessageInvalid"
@@ -373,6 +388,7 @@ watch(
       :channel-type="inboxChannelType"
       :is-loading="isCreating"
       :disable-send-button="isCreating"
+      :has-no-inbox="showNoInboxAlert"
       @insert-emoji="onClickInsertEmoji"
       @add-signature="handleAddSignature"
       @remove-signature="handleRemoveSignature"
diff --git a/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue b/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue
index 39402f6a1..ebaa5307f 100644
--- a/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue
@@ -39,6 +39,10 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
+  hasNoInbox: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits([
@@ -127,7 +131,7 @@ const { onFileUpload } = useFileUpload({
         @send-message="emit('sendWhatsappMessage', $event)"
       />
       <div
-        v-if="!isWhatsappInbox"
+        v-if="!isWhatsappInbox && !hasNoInbox"
         v-on-clickaway="() => (isEmojiPickerOpen = false)"
         class="relative"
       >
diff --git a/app/javascript/dashboard/components-next/NewConversation/components/InboxEmptyState.vue b/app/javascript/dashboard/components-next/NewConversation/components/InboxEmptyState.vue
new file mode 100644
index 000000000..7fed98806
--- /dev/null
+++ b/app/javascript/dashboard/components-next/NewConversation/components/InboxEmptyState.vue
@@ -0,0 +1,9 @@
+<template>
+  <div
+    class="flex items-center w-full px-4 py-3 dark:bg-n-amber-11/15 bg-n-amber-3"
+  >
+    <span class="text-sm dark:text-n-amber-11 text-n-amber-11">
+      {{ $t('COMPOSE_NEW_CONVERSATION.FORM.NO_INBOX_ALERT') }}
+    </span>
+  </div>
+</template>
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 5093cfc3d..ec55111e8 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -607,6 +607,7 @@
       "GO_TO_CONVERSATION": "View",
       "SUCCESS_MESSAGE": "Conversation created successfully",
       "ERROR_MESSAGE": "Could not create conversation. Please try again later.",
+      "NO_INBOX_ALERT": "Couldn't find an inbox to initiate a new conversation with this contact.",
       "CONTACT_SELECTOR": {
         "LABEL": "To :",
         "TAG_INPUT_PLACEHOLDER": "Search or enter email and press Enter",