feat: stage edits to published articles as drafts (#14842)

2026-07-16 12:44:10 +05:30
parent f1a07657e9
commit 0fccb7dacd
21 changed files with 1280 additions and 59 deletions
@@ -1,5 +1,5 @@
 <script setup>
-import { computed } from 'vue';
+import { computed, useTemplateRef } from 'vue';
 import { useToggle } from '@vueuse/core';
 import { useI18n } from 'vue-i18n';
 import { dynamicTime } from 'shared/helpers/timeHelper';
@@ -7,7 +7,9 @@ import {
  ARTICLE_MENU_ITEMS,
  ARTICLE_MENU_OPTIONS,
  ARTICLE_STATUSES,
+  getArticleStatus,
 } from 'dashboard/helper/portalHelper';
+import ArticlePendingChangesPopover from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticlePendingChangesPopover.vue';

 import { useMapGetter } from 'dashboard/composables/store.js';
 import { useConfig } from 'dashboard/composables/useConfig';
@@ -53,6 +55,10 @@ const props = defineProps({
    type: Boolean,
    default: false,
  },
+  hasPendingChanges: {
+    type: Boolean,
+    default: false,
+  },
  selectable: {
    type: Boolean,
    default: false,
@@ -68,12 +74,16 @@ const emit = defineEmits([
  'articleAction',
  'toggleSelect',
  'hover',
+  'draftResolved',
+  'draftFailed',
 ]);

 const { t } = useI18n();

 const [showActionsDropdown, toggleDropdown] = useToggle();

+const pendingChangesPopoverRef = useTemplateRef('pendingChangesPopoverRef');
+
 const currentAccountId = useMapGetter('getCurrentAccountId');
 const isFeatureEnabledonAccount = useMapGetter(
  'accounts/isFeatureEnabledonAccount'
@@ -105,7 +115,18 @@ const articleMenuItems = computed(() => {
    .filter(key => key !== 'translate' || isTranslationAvailable.value)
    .map(key => commonItems[key]);

-  return [...statusItems, commonItems.delete];
+  const draftItems = props.hasPendingChanges
+    ? [
+        {
+          label: t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES'),
+          value: 'discard-draft',
+          action: 'discard-draft',
+          icon: 'i-lucide-undo-2',
+        },
+      ]
+    : [];
+
+  return [...statusItems, ...draftItems, commonItems.delete];
 });

 const statusTextColor = computed(() => {
@@ -153,6 +174,12 @@ const lastUpdatedAt = computed(() => {

 const handleArticleAction = ({ action, value }) => {
  toggleDropdown(false);
+  // Un-publishing an article with staged edits — confirm apply/discard first;
+  // the popover applies the chosen status itself.
+  if (props.hasPendingChanges && (action === 'draft' || action === 'archive')) {
+    pendingChangesPopoverRef.value?.open(getArticleStatus(value));
+    return;
+  }
  emit('articleAction', { action, value, id: props.id });
 };

@@ -184,6 +211,18 @@ const handleClick = id => {
        </span>
      </div>
      <div class="flex items-center gap-2">
+        <span
+          v-if="hasPendingChanges"
+          :title="
+            t(
+              'HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.PENDING_EDITS_TOOLTIP'
+            )
+          "
+          class="text-xs font-medium inline-flex items-center gap-1 h-6 px-2 py-0.5 rounded-md text-n-slate-11 bg-n-alpha-2 whitespace-nowrap shrink-0"
+        >
+          <span class="rounded-full size-1.5 bg-n-amber-9 shrink-0" />
+          {{ t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.PENDING_EDITS') }}
+        </span>
        <span
          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
          :class="statusTextColor"
@@ -204,9 +243,15 @@ const handleClick = id => {
          <DropdownMenu
            v-if="showActionsDropdown"
            :menu-items="articleMenuItems"
-            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full"
+            class="mt-1 end-0 top-full w-40"
            @action="handleArticleAction($event)"
          />
+          <ArticlePendingChangesPopover
+            ref="pendingChangesPopoverRef"
+            :article-id="id"
+            @resolved="emit('draftResolved', $event)"
+            @failed="emit('draftFailed', $event)"
+          />
        </div>
      </div>
    </div>
@@ -0,0 +1,173 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { vOnClickOutside } from '@vueuse/components';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import MessageFormatter from 'shared/helpers/MessageFormatter';
+import {
+  renderInlineDiff,
+  buildDiffBlocks,
+} from 'dashboard/helper/articleDiffHelper';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
+
+const props = defineProps({
+  article: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const isOpen = defineModel({ type: Boolean, default: false });
+
+const { t } = useI18n();
+
+const liveTitle = computed(() => props.article?.title ?? '');
+const liveContent = computed(() => props.article?.content ?? '');
+const draftTitle = computed(() => props.article?.draftTitle ?? liveTitle.value);
+const draftContent = computed(
+  () => props.article?.draftContent ?? liveContent.value
+);
+
+const titleChanged = computed(() => liveTitle.value !== draftTitle.value);
+const titleDiff = computed(() =>
+  renderInlineDiff(liveTitle.value, draftTitle.value)
+);
+
+const contentBlocks = computed(() =>
+  buildDiffBlocks(liveContent.value, draftContent.value)
+);
+const contentChanged = computed(() =>
+  contentBlocks.value.some(block => block.type !== 'equal')
+);
+
+// HC tables store per-column widths (px, 0 = unset) in this marker, which the
+// formatter strips. Re-apply them as a fixed-layout <colgroup>, defaulting
+// unsized columns so they don't collapse.
+const COLWIDTHS_RE = /<!--cw-colwidths:([\d,]+)-->/;
+const DEFAULT_COL_WIDTH = 50;
+
+const applyColumnWidths = (html, widths) => {
+  const doc = new DOMParser().parseFromString(html, 'text/html');
+  const table = doc.body.querySelector('table');
+  if (!table) return html;
+
+  const sized = widths.map(width => (width > 0 ? width : DEFAULT_COL_WIDTH));
+  const colgroup = doc.createElement('colgroup');
+  sized.forEach(width => {
+    const col = doc.createElement('col');
+    col.style.width = `${width}px`;
+    colgroup.appendChild(col);
+  });
+  table.insertBefore(colgroup, table.firstChild);
+
+  table.style.tableLayout = 'fixed';
+  table.style.width = `${sized.reduce((sum, width) => sum + width, 0)}px`;
+  return doc.body.innerHTML;
+};
+
+const renderMarkdown = markdown => {
+  if (!markdown) return '';
+  const html = new MessageFormatter(markdown).formattedMessage;
+  const match = markdown.match(COLWIDTHS_RE);
+  return match
+    ? applyColumnWidths(html, match[1].split(',').map(Number))
+    : html;
+};
+
+const blockClass = type => {
+  if (type === 'added') {
+    return 'border-n-teal-9 bg-n-teal-2';
+  }
+  if (type === 'removed') {
+    return 'border-n-ruby-9 bg-n-ruby-2 line-through decoration-n-ruby-9/50';
+  }
+  return 'border-transparent';
+};
+
+const close = () => {
+  isOpen.value = false;
+};
+
+const dismissOnClickOutside = [close, { ignore: ['[data-diff-toggle]'] }];
+
+useKeyboardEvents({ Escape: { action: close, allowOnFocusedInput: true } });
+</script>
+
+<template>
+  <TeleportWithDirection to="body">
+    <Transition
+      enter-active-class="transition-transform duration-200 ease-in-out"
+      leave-active-class="transition-transform duration-200 ease-in-out"
+      enter-from-class="ltr:translate-x-full rtl:-translate-x-full"
+      enter-to-class="ltr:translate-x-0 rtl:-translate-x-0"
+      leave-from-class="ltr:translate-x-0 rtl:-translate-x-0"
+      leave-to-class="ltr:translate-x-full rtl:-translate-x-full"
+    >
+      <aside
+        v-if="isOpen"
+        v-on-click-outside="dismissOnClickOutside"
+        class="fixed inset-y-0 z-40 flex flex-col w-full shadow-2xl end-0 max-w-lg bg-n-solid-2 ltr:border-l rtl:border-r border-n-weak"
+      >
+        <header
+          class="flex items-start justify-between gap-3 px-6 py-4 border-b shrink-0 border-n-weak bg-n-solid-1"
+        >
+          <div class="flex flex-col gap-1 min-w-0">
+            <div class="flex items-center gap-2">
+              <span class="size-2 rounded-full bg-n-amber-9 shrink-0" />
+              <h3 class="text-base font-medium leading-6 text-n-slate-12">
+                {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.TITLE') }}
+              </h3>
+            </div>
+            <p class="text-sm text-n-slate-11">
+              {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.DESCRIPTION') }}
+            </p>
+          </div>
+          <Button
+            icon="i-lucide-x"
+            variant="ghost"
+            color="slate"
+            size="sm"
+            class="shrink-0 hover:text-n-slate-11"
+            @click="close"
+          />
+        </header>
+
+        <div
+          class="flex flex-col flex-1 min-h-0 gap-4 px-6 pt-4 pb-6 overflow-y-auto"
+        >
+          <!-- eslint-disable vue/no-v-html -->
+          <div
+            v-if="titleChanged"
+            class="flex flex-col gap-1.5 border-s-[3px] border-transparent ps-3"
+          >
+            <span
+              class="text-[11px] font-medium tracking-wide uppercase text-n-slate-10"
+            >
+              {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.TITLE_LABEL') }}
+            </span>
+            <h1
+              class="text-lg font-semibold leading-snug text-n-slate-12"
+              v-html="titleDiff"
+            />
+          </div>
+
+          <div
+            v-if="contentChanged"
+            class="flex flex-col gap-1 [&_table]:w-full [&_table]:border-collapse [&_th]:border [&_td]:border [&_th]:border-n-weak [&_td]:border-n-weak [&_th]:p-2 [&_td]:p-2 [&_th]:bg-n-alpha-1 [&_th]:text-start [&_td]:align-top"
+          >
+            <div
+              v-for="(block, index) in contentBlocks"
+              :key="index"
+              class="px-3 py-1.5 overflow-x-auto text-sm leading-relaxed break-words border-s-[3px] rounded-e-md text-n-slate-12 prose-sm prose dark:prose-invert max-w-none [&_p]:my-0 [&>:first-child]:mt-0 [&>:last-child]:mb-0"
+              :class="blockClass(block.type)"
+              v-html="renderMarkdown(block.md)"
+            />
+          </div>
+          <!-- eslint-enable vue/no-v-html -->
+        </div>
+      </aside>
+    </Transition>
+  </TeleportWithDirection>
+</template>
@@ -1,6 +1,6 @@
 <script setup>
-import { ref, computed, watch } from 'vue';
-import { debounce } from '@chatwoot/utils';
+import { ref, computed, watch, onBeforeUnmount } from 'vue';
+import { useTimeoutFn } from '@vueuse/core';
 import { useI18n } from 'vue-i18n';
 import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';

@@ -9,6 +9,7 @@ import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
 import FullEditor from 'dashboard/components/widgets/WootWriter/FullEditor.vue';
 import ArticleEditorHeader from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue';
 import ArticleEditorControls from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorControls.vue';
+import ArticleDiffPanel from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleDiffPanel.vue';

 const props = defineProps({
  article: {
@@ -38,32 +39,75 @@ const { t } = useI18n();

 const isNewArticle = computed(() => !props.article?.id);

-const localTitle = ref(props.article?.title ?? '');
-const localContent = ref(props.article?.content ?? '');
+// Prefer the draft; `??` keeps a deliberately-cleared empty string instead of
+// falling back to the live value.
+const effectiveTitle = () =>
+  props.article?.draftTitle ?? props.article?.title ?? '';
+const effectiveContent = () =>
+  props.article?.draftContent ?? props.article?.content ?? '';

-// Sync local state when navigating to a different article or on initial fetch
+const hasPendingChanges = computed(
+  () => props.article?.draftTitle != null || props.article?.draftContent != null
+);
+
+const localTitle = ref(effectiveTitle());
+const localContent = ref(effectiveContent());
+
+const isDiffPanelOpen = ref(false);
+
+// Autosave 500ms after the last edit. It sends both title and content so an
+// edit to one never drops a recent edit to the other. `stop` cancels a queued
+// save; `isPending` tells the header to wait before allowing a publish.
+const {
+  isPending: isSaving,
+  start: debouncedSave,
+  stop: cancelSave,
+} = useTimeoutFn(
+  () =>
+    emit('saveArticle', {
+      title: localTitle.value,
+      content: localContent.value,
+    }),
+  500,
+  { immediate: false }
+);
+
+const syncLocalState = () => {
+  cancelSave();
+  localTitle.value = effectiveTitle();
+  localContent.value = effectiveContent();
+};
+
+// Reseed on article switch or once a draft is published/discarded; close the
+// diff panel in the latter case since there's nothing left to compare.
 watch(
-  () => props.article?.id,
-  newId => {
-    if (newId) {
-      localTitle.value = props.article?.title ?? '';
-      localContent.value = props.article?.content ?? '';
-    }
+  [() => props.article?.id, hasPendingChanges],
+  ([id, pending], [prevId, prevPending]) => {
+    if ((id && id !== prevId) || (prevPending && !pending)) syncLocalState();
+    if (prevPending && !pending) isDiffPanelOpen.value = false;
  }
 );

-const debouncedSave = debounce(value => emit('saveArticle', value), 500, false);
-
-const handleSave = value => {
+const scheduleSave = () => {
  if (isNewArticle.value) return;
-  debouncedSave(value);
+  debouncedSave();
 };

+// Flush a queued save on unmount so leaving the editor doesn't drop the last edit.
+onBeforeUnmount(() => {
+  if (isNewArticle.value || !isSaving.value) return;
+  cancelSave();
+  emit('saveArticle', {
+    title: localTitle.value,
+    content: localContent.value,
+  });
+});
+
 const articleTitle = computed({
  get: () => localTitle.value,
  set: value => {
    localTitle.value = value;
-    handleSave({ title: value });
+    scheduleSave();
  },
 });

@@ -71,7 +115,7 @@ const articleContent = computed({
  get: () => localContent.value,
  set: content => {
    localContent.value = content;
-    handleSave({ content });
+    scheduleSave();
  },
 });

@@ -108,9 +152,13 @@ const handleCreateArticle = event => {
        :is-saved="isSaved"
        :status="article.status"
        :article-id="article.id"
+        :pending-changes="hasPendingChanges"
+        :is-saving="isSaving"
        @go-back="onClickGoBack"
        @preview-article="previewArticle"
+        @show-diff="isDiffPanelOpen = !isDiffPanelOpen"
      />
+      <ArticleDiffPanel v-model="isDiffPanelOpen" :article="article" />
    </template>
    <template #content>
      <div class="flex flex-col gap-3 pl-4 mb-3 rtl:pr-3 rtl:pl-0">
@@ -1,8 +1,8 @@
 <script setup>
-import { computed, ref } from 'vue';
+import { computed, ref, useTemplateRef } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useRoute } from 'vue-router';
-import { useStore } from 'dashboard/composables/store.js';
+import { useStore, useMapGetter } from 'dashboard/composables/store.js';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { OnClickOutside } from '@vueuse/components';
@@ -17,6 +17,7 @@ import wootConstants from 'dashboard/constants/globals';
 import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import ArticlePendingChangesPopover from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticlePendingChangesPopover.vue';

 const props = defineProps({
  isUpdating: {
@@ -35,9 +36,17 @@ const props = defineProps({
    type: Number,
    default: 0,
  },
+  pendingChanges: {
+    type: Boolean,
+    default: false,
+  },
+  isSaving: {
+    type: Boolean,
+    default: false,
+  },
 });

-const emit = defineEmits(['goBack', 'previewArticle']);
+const emit = defineEmits(['goBack', 'previewArticle', 'showDiff']);

 const { t } = useI18n();
 const store = useStore();
@@ -49,9 +58,30 @@ const { ARTICLE_STATUS_TYPES } = wootConstants;

 const showArticleActionMenu = ref(false);

+const pendingChangesPopoverRef = useTemplateRef('pendingChangesPopoverRef');
+
+// Per-article update flag the store already maintains.
+const articleUiFlags = useMapGetter('articles/uiFlags');
+const isUpdatingArticle = computed(
+  () => articleUiFlags.value(props.articleId).isUpdating
+);
+
+// Publishing while a save is still in flight would promote a stale draft, so we show an alert
+const blockedWhileSaving = () => {
+  if (!props.isSaving && !isUpdatingArticle.value) return false;
+  useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.SAVE_IN_PROGRESS'));
+  return true;
+};
+
+const isPublished = computed(() => props.status === ARTICLE_STATUSES.PUBLISHED);
+
+const hasPendingChanges = computed(
+  () => isPublished.value && props.pendingChanges
+);
+
 const articleMenuItems = computed(() => {
  const statusOptions = ARTICLE_EDITOR_STATUS_OPTIONS[props.status] ?? [];
-  return statusOptions.map(option => {
+  const items = statusOptions.map(option => {
    const { label, value, icon } = ARTICLE_MENU_ITEMS[option];
    return {
      label: t(label),
@@ -60,6 +90,17 @@ const articleMenuItems = computed(() => {
      icon,
    };
  });
+
+  if (hasPendingChanges.value) {
+    items.push({
+      label: t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES'),
+      value: 'discard-draft',
+      action: 'discard-draft',
+      icon: 'i-lucide-undo-2',
+    });
+  }
+
+  return items;
 });

 const statusText = computed(() =>
@@ -85,8 +126,9 @@ const getStatusMessage = (status, isSuccess) => {
    : '';
 };

-const updateArticleStatus = async ({ value }) => {
-  showArticleActionMenu.value = false;
+// Pass draftAction (publishDraft/discardDraft) to resolve a draft in the same
+// update; omit it for a plain status change.
+const performStatusUpdate = async (value, draftAction) => {
  const status = getArticleStatus(value);
  if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
    isArticlePublishing.value = true;
@@ -94,7 +136,7 @@ const updateArticleStatus = async ({ value }) => {
  const { portalSlug } = route.params;

  try {
-    await store.dispatch('articles/update', {
+    await store.dispatch(`articles/${draftAction ?? 'update'}`, {
      portalSlug,
      articleId: props.articleId,
      status,
@@ -107,12 +149,100 @@ const updateArticleStatus = async ({ value }) => {
    } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
      useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
    }
-    isArticlePublishing.value = false;
  } catch (error) {
    useAlert(error?.message ?? getStatusMessage(status, false));
+  } finally {
    isArticlePublishing.value = false;
  }
 };
+
+const updateArticleStatus = ({ value }) => {
+  showArticleActionMenu.value = false;
+  // Leaving published with unsaved draft edits — ask whether to apply or discard
+  // first; the popover applies the status itself once resolved.
+  if (hasPendingChanges.value) {
+    pendingChangesPopoverRef.value?.open(getArticleStatus(value));
+    return;
+  }
+  performStatusUpdate(value);
+};
+
+const publishDraftChanges = async () => {
+  isArticlePublishing.value = true;
+  const { portalSlug } = route.params;
+  try {
+    await store.dispatch('articles/publishDraft', {
+      portalSlug,
+      articleId: props.articleId,
+    });
+    useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_SUCCESS'));
+    useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+  } catch (error) {
+    useAlert(
+      error?.message ??
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+    );
+  } finally {
+    isArticlePublishing.value = false;
+  }
+};
+
+const discardDraftChanges = async () => {
+  const { portalSlug } = route.params;
+  try {
+    await store.dispatch('articles/discardDraft', {
+      portalSlug,
+      articleId: props.articleId,
+    });
+    useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_SUCCESS'));
+  } catch (error) {
+    useAlert(
+      error?.message ??
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_ERROR')
+    );
+  }
+};
+
+const onPrimaryAction = () => {
+  if (blockedWhileSaving()) return;
+  if (hasPendingChanges.value) {
+    publishDraftChanges();
+  } else if (props.pendingChanges) {
+    // Promote leftover draft edits on publish instead of republishing stale content.
+    performStatusUpdate(ARTICLE_STATUSES.PUBLISHED, 'publishDraft');
+  } else {
+    updateArticleStatus({ value: ARTICLE_STATUSES.PUBLISHED });
+  }
+};
+
+const onMenuAction = event => {
+  showArticleActionMenu.value = false;
+  // Don't resolve a draft while an autosave is still in flight — it could land
+  // after and recreate the draft we just discarded/applied.
+  if (blockedWhileSaving()) return;
+  if (event.action === 'discard-draft') {
+    discardDraftChanges();
+  } else {
+    updateArticleStatus(event);
+  }
+};
+
+// The popover applies the draft + status itself; we just surface the outcome.
+const onDraftResolved = status => {
+  useAlert(getStatusMessage(status, true));
+  if (status === ARTICLE_STATUS_TYPES.ARCHIVE) {
+    useTrack(PORTALS_EVENTS.ARCHIVE_ARTICLE, { uiFrom: 'header' });
+  } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
+    useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+  }
+};
+
+const onDraftFailed = error => {
+  useAlert(
+    error?.message ??
+      t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+  );
+};
 </script>

 <template>
@@ -127,13 +257,24 @@ const updateArticleStatus = async ({ value }) => {
      @click="onClickGoBack"
    />
    <div class="flex items-center gap-4">
+      <button
+        v-if="hasPendingChanges"
+        type="button"
+        data-diff-toggle
+        :title="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.VIEW_CHANGES')"
+        class="flex items-center gap-1.5 px-2 py-1 text-xs font-medium transition-colors rounded-lg cursor-pointer text-n-amber-11 bg-n-amber-3 outline outline-1 outline-n-amber-5 hover:bg-n-amber-4"
+        @click="emit('showDiff')"
+      >
+        <span class="rounded-full size-1.5 bg-n-amber-9 shrink-0" />
+        {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PENDING_CHANGES') }}
+      </button>
      <span
        v-if="isUpdating || isSaved"
        class="text-xs font-medium transition-all duration-300 text-n-slate-11"
      >
        {{ statusText }}
      </span>
-      <div class="flex items-center gap-2">
+      <div class="relative flex items-center gap-2">
        <Button
          :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PREVIEW')"
          color="slate"
@@ -143,17 +284,21 @@ const updateArticleStatus = async ({ value }) => {
        />
        <ButtonGroup class="flex items-center">
          <Button
-            :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')"
+            :label="
+              hasPendingChanges
+                ? t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES')
+                : t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')
+            "
            size="sm"
            class="ltr:rounded-r-none rtl:rounded-l-none"
            no-animation
            :is-loading="isArticlePublishing"
            :disabled="
-              status === ARTICLE_STATUSES.PUBLISHED ||
              !articleId ||
-              isArticlePublishing
+              isArticlePublishing ||
+              (isPublished && !hasPendingChanges)
            "
-            @click="updateArticleStatus({ value: ARTICLE_STATUSES.PUBLISHED })"
+            @click="onPrimaryAction"
          />
          <div class="relative">
            <OnClickOutside @trigger="showArticleActionMenu = false">
@@ -169,11 +314,17 @@ const updateArticleStatus = async ({ value }) => {
                v-if="showArticleActionMenu"
                :menu-items="articleMenuItems"
                class="mt-2 ltr:right-0 rtl:left-0 top-full"
-                @action="updateArticleStatus($event)"
+                @action="onMenuAction($event)"
              />
            </OnClickOutside>
          </div>
        </ButtonGroup>
+        <ArticlePendingChangesPopover
+          ref="pendingChangesPopoverRef"
+          :article-id="articleId"
+          @resolved="onDraftResolved"
+          @failed="onDraftFailed"
+        />
      </div>
    </div>
  </div>
@@ -0,0 +1,132 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { onKeyStroke } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  articleId: {
+    type: Number,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['resolved', 'failed']);
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const isOpen = ref(false);
+const requestedStatus = ref(null);
+// Which button is in flight, so only that one shows the spinner.
+const activeAction = ref(null);
+
+const articleUiFlags = useMapGetter('articles/uiFlags');
+const isLoading = computed(
+  () => articleUiFlags.value(props.articleId).isUpdating
+);
+
+// Open the confirmation for a target status; resolving it also applies that status.
+const open = status => {
+  requestedStatus.value = status;
+  activeAction.value = null;
+  isOpen.value = true;
+};
+
+const close = () => {
+  isOpen.value = false;
+};
+
+// Don't let a click-outside or Escape dismiss the popover mid-action.
+const dismiss = () => {
+  if (!isLoading.value) close();
+};
+
+const resolve = async draftAction => {
+  activeAction.value = draftAction === 'publishDraft' ? 'apply' : 'discard';
+  try {
+    await store.dispatch(`articles/${draftAction}`, {
+      portalSlug: route.params.portalSlug,
+      articleId: props.articleId,
+      status: requestedStatus.value,
+    });
+    emit('resolved', requestedStatus.value);
+    close();
+  } catch (error) {
+    emit('failed', error);
+  }
+};
+
+const onApply = () => resolve('publishDraft');
+const onDiscard = () => resolve('discardDraft');
+
+onKeyStroke('Escape', () => {
+  if (isOpen.value) dismiss();
+});
+
+defineExpose({ open, close });
+</script>
+
+<template>
+  <div
+    v-show="isOpen"
+    v-on-click-outside="dismiss"
+    class="absolute z-50 flex flex-col gap-4 p-4 mt-2 outline outline-1 shadow-lg w-96 end-0 top-full rounded-xl bg-n-alpha-3 backdrop-blur-[100px] outline-n-container"
+  >
+    <div class="flex items-start justify-between gap-2">
+      <div class="flex flex-col gap-1">
+        <h3 class="text-base font-medium text-n-slate-12">
+          {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.TITLE') }}
+        </h3>
+        <p class="mb-0 text-sm text-n-slate-11">
+          {{
+            t(
+              'HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.DESCRIPTION'
+            )
+          }}
+        </p>
+      </div>
+      <Button
+        icon="i-lucide-x"
+        variant="ghost"
+        color="slate"
+        size="xs"
+        class="shrink-0 -me-1 -mt-1"
+        :disabled="isLoading"
+        @click="close"
+      />
+    </div>
+    <div class="flex items-center justify-between gap-2">
+      <Button
+        type="button"
+        variant="faded"
+        color="ruby"
+        size="sm"
+        class="flex-1"
+        :is-loading="isLoading && activeAction === 'discard'"
+        :disabled="isLoading"
+        :label="
+          t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.DISCARD')
+        "
+        @click="onDiscard"
+      />
+      <Button
+        type="button"
+        color="blue"
+        size="sm"
+        class="flex-1"
+        :is-loading="isLoading && activeAction === 'apply'"
+        :disabled="isLoading"
+        :label="
+          t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.APPLY')
+        "
+        @click="onApply"
+      />
+    </div>
+  </div>
+</template>
@@ -5,8 +5,12 @@ import { useRouter, useRoute } from 'vue-router';
 import { useI18n } from 'vue-i18n';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
-import { getArticleStatus } from 'dashboard/helper/portalHelper.js';
+import {
+  getArticleStatus,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper.js';
 import wootConstants from 'dashboard/constants/globals';
+import { hasPendingChanges } from 'dashboard/helper/articleDiffHelper';

 import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
 import DraggableReorderList from 'dashboard/components-next/DraggableReorderList/DraggableReorderList.vue';
@@ -145,6 +149,24 @@ const updateArticlesMeta = () => {
  });
 };

+const refreshArticleMeta = async () => {
+  await updateArticlesMeta();
+  await updatePortalMeta();
+};
+
+// The card's pending-changes popover applies the status itself; surface the result.
+const onDraftResolved = status => {
+  useAlert(getStatusMessage(status, true));
+  refreshArticleMeta();
+};
+
+const onDraftFailed = error => {
+  useAlert(
+    error?.message ||
+      t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+  );
+};
+
 const handleArticleAction = async (action, { status, id }) => {
  const { portalSlug } = route.params;
  try {
@@ -154,6 +176,14 @@ const handleArticleAction = async (action, { status, id }) => {
        articleId: id,
      });
      useAlert(t('HELP_CENTER.DELETE_ARTICLE.API.SUCCESS_MESSAGE'));
+    } else if (action === 'discard-draft') {
+      await store.dispatch('articles/discardDraft', {
+        portalSlug,
+        articleId: id,
+      });
+      useAlert(
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_SUCCESS')
+      );
    } else {
      await store.dispatch('articles/update', {
        portalSlug,
@@ -168,15 +198,16 @@ const handleArticleAction = async (action, { status, id }) => {
        useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
      }
    }
-    await updateArticlesMeta();
-    await updatePortalMeta();
+    await refreshArticleMeta();
  } catch (error) {
-    const errorMessage =
-      error?.message ||
-      (action === 'delete'
-        ? t('HELP_CENTER.DELETE_ARTICLE.API.ERROR_MESSAGE')
-        : getStatusMessage(status, false));
-    useAlert(errorMessage);
+    const fallbackMessage =
+      {
+        delete: t('HELP_CENTER.DELETE_ARTICLE.API.ERROR_MESSAGE'),
+        'discard-draft': t(
+          'HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_ERROR'
+        ),
+      }[action] ?? getStatusMessage(status, false);
+    useAlert(error?.message || fallbackMessage);
  }
 };

@@ -210,10 +241,15 @@ const updateArticle = ({ action, value, id }) => {
        :views="item.views || 0"
        :updated-at="item.updatedAt"
        :is-selected="selectedArticleIds.has(item.id)"
+        :has-pending-changes="
+          item.status === ARTICLE_STATUSES.PUBLISHED && hasPendingChanges(item)
+        "
        selectable
        :show-selection-control="shouldShowSelectionControl(item.id)"
        @open-article="openArticle"
        @article-action="updateArticle"
+        @draft-resolved="onDraftResolved"
+        @draft-failed="onDraftFailed"
        @toggle-select="emit('toggleSelect', $event)"
        @hover="isHovered => handleCardHover(isHovered, item.id)"
      />
@@ -3,10 +3,15 @@ import { ref, computed, watch } from 'vue';
 import { useRouter, useRoute } from 'vue-router';
 import { useI18n } from 'vue-i18n';
 import { OnClickOutside } from '@vueuse/components';
-import { useMapGetter } from 'dashboard/composables/store.js';
+import { useStore, useMapGetter } from 'dashboard/composables/store.js';
 import { useConfig } from 'dashboard/composables/useConfig';
 import { debounce } from '@chatwoot/utils';
-import { ARTICLE_TABS, CATEGORY_ALL } from 'dashboard/helper/portalHelper';
+import {
+  ARTICLE_TABS,
+  CATEGORY_ALL,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper';
+import { hasPendingChanges } from 'dashboard/helper/articleDiffHelper';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import { useAlert } from 'dashboard/composables';
 import articlesAPI from 'dashboard/api/helpCenter/articles';
@@ -60,6 +65,7 @@ const emit = defineEmits([

 const router = useRouter();
 const route = useRoute();
+const store = useStore();
 const { t } = useI18n();

 const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
@@ -227,15 +233,46 @@ const onBulkActionSuccess = message => {
 };

 const bulkUpdateStatus = async status => {
+  const selectedIds = [...selectedArticleIds.value];
+  const { portalSlug } = route.params;
+
+  const pendingIds = props.articles
+    .filter(
+      article =>
+        selectedIds.includes(article.id) &&
+        article.status === ARTICLE_STATUSES.PUBLISHED &&
+        hasPendingChanges(article)
+    )
+    .map(article => article.id);
+
+  // Publish promotes each pending draft; other status changes skip them.
+  const isPublishing = status === ARTICLE_STATUSES.PUBLISHED;
+  const draftIds = isPublishing ? pendingIds : [];
+  const skippedCount = isPublishing ? 0 : pendingIds.length;
+  const articleIds = selectedIds.filter(id => !pendingIds.includes(id));
+
+  if (!articleIds.length && !draftIds.length) {
+    useAlert(t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SKIPPED_ALL'));
+    return;
+  }
+
  try {
-    await articlesAPI.bulkUpdateStatus({
-      portalSlug: route.params.portalSlug,
-      articleIds: [...selectedArticleIds.value],
-      status,
-    });
+    if (articleIds.length) {
+      await articlesAPI.bulkUpdateStatus({ portalSlug, articleIds, status });
+    }
+    await Promise.all(
+      draftIds.map(articleId =>
+        store.dispatch('articles/publishDraft', { portalSlug, articleId })
+      )
+    );
    onBulkActionSuccess(
      t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SUCCESS')
    );
+    if (skippedCount) {
+      useAlert(
+        t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SKIPPED', skippedCount)
+      );
+    }
  } catch (error) {
    useAlert(
      error?.message || t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_ERROR')