chore: refactor i18n

app/javascript/dashboard/i18n/locale/en/sla.json

@@ -4,11 +4,11 @@
     "HEADER_BTN_TXT": "Add sla",
     "LOADING": "Fetching slas",
     "SEARCH_404": "There are no items matching this query",
-    "SIDEBAR_TXT": "<p><b>SLA</b> <p>SLA help you to categorize conversations and prioritize them. You can assign sla to a conversation from the sidepanel. <br /><br />SLA are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a sla, it makes it easier to identify the sla. You will be able to display the sla on the sidebar to filter the conversations easily.</p>",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
     "LIST": {
       "404": "There are no slas available in this account.",
       "TITLE": "Manage slas",
-      "DESC": "SLA let you group the conversations together.",
+      "DESC": "SLAs: Friendly promises for great service!",
       "TABLE_HEADER": ["Name", "Description", "FRT", "NRT", "RT", "Business Hours"]
     },
     "FORM": {
@@ -59,7 +59,7 @@
     },
     "ADD": {
       "TITLE": "Add SLA",
-      "DESC": "SLA let you group the conversations together.",
+      "DESC": "SLAs: Friendly promises for great service!",
       "API": {
         "SUCCESS_MESSAGE": "SLA added successfully",
         "ERROR_MESSAGE": "There was an error, please try again"

app/javascript/dashboard/routes/dashboard/settings/sla/AddSLA.vue

@@ -51,7 +51,6 @@
       <woot-input
         v-model.trim="onlyDuringBusinessHours"
         class="w-full"
-        type="checkbox"
         :label="$t('SLA.FORM.BUSINESS_HOURS.LABEL')"
         :placeholder="$t('SLA.FORM.BUSINESS_HOURS.PLACEHOLDER')"
         data-testid="sla-onlyDuringBusinessHours"