diff --git a/.github/workflows/deploy_check.yml b/.github/workflows/deploy_check.yml
index 246641595..7fda2b1a4 100644
--- a/.github/workflows/deploy_check.yml
+++ b/.github/workflows/deploy_check.yml
@@ -20,15 +20,23 @@ jobs:
           max_attempts=10
           attempt=1
           status_code=0
+          echo "Waiting for review app to be deployed/redeployed, trying in  10 minutes..."
+          sleep 600
           while [ $attempt -le $max_attempts ]; do
-            response=$(curl -s  https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com/api)
-            status_code=$(echo "$response" | jq -r 'if .version and .timestamp and .queue_services and .data_services then 200 else 400 end')
-            if [ $status_code -eq  200 ]; then
-              echo "Deployment successful"
-              exit  0
+            response=$(curl -s -o /dev/null -w "%{http_code}" https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com/api)
+            status_code=$(echo $response | head -n   1)
+            if [ $status_code -eq   200 ]; then
+              body=$(curl -s https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com/api)
+              if echo "$body" | jq -e '.version and .timestamp and .queue_services == "ok" and .data_services == "ok"' > /dev/null; then
+                echo "Deployment successful"
+                exit 0
+              else
+                echo "Deployment status unknown, retrying in   3 minutes..."
+                sleep 180
+              fi
             else
-              echo "Deployment status unknown, retrying in  3 minutes..."
-              sleep  180
+              echo "Waiting for review app to be ready, retrying in  3 minutes..."
+              sleep 180
               attempt=$((attempt +  1))
             fi
           done
diff --git a/.rubocop.yml b/.rubocop.yml
index 5add6e26a..1cdfbc713 100644
--- a/.rubocop.yml
+++ b/.rubocop.yml
@@ -2,6 +2,8 @@ require:
   - rubocop-performance
   - rubocop-rails
   - rubocop-rspec
+  - ./rubocop/use_from_email.rb
+  - ./rubocop/custom_cop_location.rb
 
 Layout/LineLength:
   Max: 150
@@ -140,6 +142,16 @@ RSpec/MultipleExpectations:
 RSpec/MultipleMemoizedHelpers:
   Max: 14
 
+# custom rules
+UseFromEmail:
+  Enabled: true
+  Exclude:
+    - 'app/models/user.rb'
+    - 'app/models/contact.rb'
+
+CustomCopLocation:
+  Enabled: true
+
 AllCops:
   NewCops: enable
   Exclude:
diff --git a/Gemfile b/Gemfile
index a21af8c01..21e942e0f 100644
--- a/Gemfile
+++ b/Gemfile
@@ -4,7 +4,7 @@ ruby '3.2.2'
 
 ##-- base gems for rails --##
 gem 'rack-cors', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.0'
+gem 'rails', '~> 7.0.8.1'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false
 
diff --git a/Gemfile.lock b/Gemfile.lock
index 35e1e2a48..738a3415f 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -33,70 +33,70 @@ GIT
 GEM
   remote: https://rubygems.org/
   specs:
-    actioncable (7.0.8)
-      actionpack (= 7.0.8)
-      activesupport (= 7.0.8)
+    actioncable (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       nio4r (~> 2.0)
       websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8)
-      actionpack (= 7.0.8)
-      activejob (= 7.0.8)
-      activerecord (= 7.0.8)
-      activestorage (= 7.0.8)
-      activesupport (= 7.0.8)
+    actionmailbox (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       mail (>= 2.7.1)
       net-imap
       net-pop
       net-smtp
-    actionmailer (7.0.8)
-      actionpack (= 7.0.8)
-      actionview (= 7.0.8)
-      activejob (= 7.0.8)
-      activesupport (= 7.0.8)
+    actionmailer (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      actionview (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       mail (~> 2.5, >= 2.5.4)
       net-imap
       net-pop
       net-smtp
       rails-dom-testing (~> 2.0)
-    actionpack (7.0.8)
-      actionview (= 7.0.8)
-      activesupport (= 7.0.8)
+    actionpack (7.0.8.1)
+      actionview (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       rack (~> 2.0, >= 2.2.4)
       rack-test (>= 0.6.3)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8)
-      actionpack (= 7.0.8)
-      activerecord (= 7.0.8)
-      activestorage (= 7.0.8)
-      activesupport (= 7.0.8)
+    actiontext (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       globalid (>= 0.6.0)
       nokogiri (>= 1.8.5)
-    actionview (7.0.8)
-      activesupport (= 7.0.8)
+    actionview (7.0.8.1)
+      activesupport (= 7.0.8.1)
       builder (~> 3.1)
       erubi (~> 1.4)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.1, >= 1.2.0)
     active_record_query_trace (1.8)
-    activejob (7.0.8)
-      activesupport (= 7.0.8)
+    activejob (7.0.8.1)
+      activesupport (= 7.0.8.1)
       globalid (>= 0.3.6)
-    activemodel (7.0.8)
-      activesupport (= 7.0.8)
-    activerecord (7.0.8)
-      activemodel (= 7.0.8)
-      activesupport (= 7.0.8)
+    activemodel (7.0.8.1)
+      activesupport (= 7.0.8.1)
+    activerecord (7.0.8.1)
+      activemodel (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
     activerecord-import (1.4.1)
       activerecord (>= 4.2)
-    activestorage (7.0.8)
-      actionpack (= 7.0.8)
-      activejob (= 7.0.8)
-      activerecord (= 7.0.8)
-      activesupport (= 7.0.8)
+    activestorage (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       marcel (~> 1.0)
       mini_mime (>= 1.1.0)
-    activesupport (7.0.8)
+    activesupport (7.0.8.1)
       concurrent-ruby (~> 1.0, >= 1.0.2)
       i18n (>= 1.6, < 2)
       minitest (>= 5.1)
@@ -559,7 +559,7 @@ GEM
       activesupport (>= 3.0.0)
     raabro (1.4.0)
     racc (1.7.3)
-    rack (2.2.8)
+    rack (2.2.8.1)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
     rack-contrib (2.4.0)
@@ -575,20 +575,20 @@ GEM
     rack-test (2.1.0)
       rack (>= 1.3)
     rack-timeout (0.6.3)
-    rails (7.0.8)
-      actioncable (= 7.0.8)
-      actionmailbox (= 7.0.8)
-      actionmailer (= 7.0.8)
-      actionpack (= 7.0.8)
-      actiontext (= 7.0.8)
-      actionview (= 7.0.8)
-      activejob (= 7.0.8)
-      activemodel (= 7.0.8)
-      activerecord (= 7.0.8)
-      activestorage (= 7.0.8)
-      activesupport (= 7.0.8)
+    rails (7.0.8.1)
+      actioncable (= 7.0.8.1)
+      actionmailbox (= 7.0.8.1)
+      actionmailer (= 7.0.8.1)
+      actionpack (= 7.0.8.1)
+      actiontext (= 7.0.8.1)
+      actionview (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activemodel (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       bundler (>= 1.15.0)
-      railties (= 7.0.8)
+      railties (= 7.0.8.1)
     rails-dom-testing (2.2.0)
       activesupport (>= 5.0.0)
       minitest
@@ -596,9 +596,9 @@ GEM
     rails-html-sanitizer (1.6.0)
       loofah (~> 2.21)
       nokogiri (~> 1.14)
-    railties (7.0.8)
-      actionpack (= 7.0.8)
-      activesupport (= 7.0.8)
+    railties (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
       method_source
       rake (>= 12.2)
       thor (~> 1.0)
@@ -921,7 +921,7 @@ DEPENDENCIES
   rack-cors
   rack-mini-profiler (>= 3.2.0)
   rack-timeout
-  rails (~> 7.0.8.0)
+  rails (~> 7.0.8.1)
   redis
   redis-namespace
   responders (>= 3.1.1)
diff --git a/rubocop/custom_cop_location.rb b/rubocop/custom_cop_location.rb
new file mode 100644
index 000000000..8b5c287fc
--- /dev/null
+++ b/rubocop/custom_cop_location.rb
@@ -0,0 +1,18 @@
+require 'rubocop'
+
+# enforce rubocop custom rules to only be added in the `rubocop` directory
+class CustomCopLocation < RuboCop::Cop::Base
+  MSG = 'Custom cops should be added in the `rubocop` directory.'.freeze
+
+  def on_send(node)
+    return unless node.source.include?('require \'rubocop\'')
+
+    # convert the full path to relative
+    full_path = processed_source.file_path
+    relative_path = Pathname.new(full_path).relative_path_from(Pathname.new(Dir.pwd)).to_s
+
+    return if relative_path.start_with?('rubocop')
+
+    add_offense(node, message: MSG)
+  end
+end
diff --git a/rubocop/use_from_email.rb b/rubocop/use_from_email.rb
new file mode 100644
index 000000000..189877c94
--- /dev/null
+++ b/rubocop/use_from_email.rb
@@ -0,0 +1,16 @@
+require 'rubocop'
+
+# Enforces use of from_email for email attribute lookups
+class UseFromEmail < RuboCop::Cop::Base
+  MSG = 'Use `from_email` for email lookups to ensure case insensitivity.'.freeze
+
+  def_node_matcher :find_by_email?, <<~PATTERN
+    (send _ :find_by (hash (pair (sym :email) _)))
+  PATTERN
+
+  def on_send(node)
+    return unless find_by_email?(node)
+
+    add_offense(node, message: MSG)
+  end
+end