type: array
description: Team summary report containing conversation statistics grouped by team.
items:
  type: object
  properties:
    id:
      type: number
      description: The team ID
    conversations_count:
      type: number
      description: Number of conversations assigned to the team during the date range
    resolved_conversations_count:
      type: number
      description: Number of conversations resolved by the team during the date range
    avg_resolution_time:
      type:
        - number
        - 'null'
      description: Average time (in seconds) to resolve conversations. Null if no data available.
    avg_first_response_time:
      type:
        - number
        - 'null'
      description: Average time (in seconds) for the first response. Null if no data available.
    avg_reply_time:
      type:
        - number
        - 'null'
      description: Average time (in seconds) between replies. Null if no data available.
example:
  - id: 1
    conversations_count: 250
    resolved_conversations_count: 200
    avg_resolution_time: 2800
    avg_first_response_time: 240
    avg_reply_time: 500
  - id: 2
    conversations_count: 180
    resolved_conversations_count: 150
    avg_resolution_time: 2400
    avg_first_response_time: 200
    avg_reply_time: 450
